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- Druce
Druce Estate Agents
4.4
117 reviews
- Branches 6
- Properties for sale 95
- Average time to sale 29 weeks
About Druce
Druce have 6 branches and they mainly list properties in W14, SW3, W1G, W8, W11 and W10. Over the last six months, they've listed 95 properties, with an average time to sale of 29 weeks.
Druce fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Druce operate, the average fee (charged by all agents) is 1.98%.
Get a quote for selling your property.Top performing Druce branches
Latest reviews for Druce
T Nasr
1
Our experience renting through Druce has been one of broken promises, poor service, and a complete lack of professionalism and accountability. An all round horrible experience.<br><br>We did everything asked of us, promptly and in good faith. We signed the tenancy, passed all referencing and guarantor checks, and paid our deposit and a full month's rent without a single delay. In return, we were handed a flat that was nowhere near ready to live in. What is even more shocking that the landlord had not been aware of the majority of this, showing the way in which Druce "take care" of their clients...<br><br>Despite professional cleaning being an agreed condition of our tenancy, the flat was not cleaned. It was left full of the previous occupant's belongings. There was broken glass left on the balcony. We were given only one key for two tenants. The bed we were promised was never provided, leaving a bedroom of a two-bedroom flat unusable. And, discovered by us, and not disclosed by them, there were mouse droppings and large holes throughout the flat, along with a long list of other defects: missing radiator valves leaving rooms with no heating, broken cupboards, broken toilet seats, a loose electrical socket, and more. None of it was mentioned to us before we signed and paid.<br><br>Druce openly admitted to us that they had rushed the process to meet the move-in date. Yet when we raised that the flat was unusable, we were told it had been "our choice" not to move in. We had already given up our previous homes on the strength of that date. As a result, we spent a week without a home, staying with friends, all while paying full rent for a property we could not live in. When asked for a deduction to the next months rent, they declined, as well as declining to take accountability for any of this.<br><br>Nothing was resolved proactively. Every single step forward came only after repeated chasing, formal complaints, and escalation on our part. For a firm that presents itself the way Druce does, the standard of service, honesty, and basic care has been genuinely shocking.<br><br>If you are considering renting through Druce, think very carefully for the service you are paying for. We would not want anyone else to go through what we have. Or even better, DO NOT USE DRUCE!
3rd Jul 2026 (5 weeks ago)
H Neuman
5
Marcus at Druce is a very professional , skilled , enhanced person who is a pleasure doing business with<br>He stands out among Londons the real estate agents
24th Jun 2026 (6 weeks ago)
B H
1
I would strongly advise against using this agency. We had an offer accepted by a landlord and were sent the contract and all payment details late Friday afternoon. Interestingly, they don’t take holding deposits (claiming they "don't operate that way"), yet they expected us to sign and transfer a very large sum of money immediately without having our questions answered.
By Monday morning, we had cleared all queries, completed references, and signed the contract. After being told to wait for the landlord's "green light" for several hours while we were ready to pay, we were suddenly told the landlord had accepted another identical offer. The excuse given was that the "market is competitive," which is a poor cover for unprofessionalism. They wasted our time, energy, and personal data. Avoid if you want a transparent or reliable process.
9th Mar 2026 (21 weeks ago)
Anonymous Homeseller
5
Could't fault Druce, their strategy worked and they managed to secure above asking. I was with another agency prior to Druce and noticed a clear step change in terms of viewings, communication and action. Would thoroughly recommend this agents.
1st Feb 2026 (6 mo. ago)
lol
1
I recently assisted a friend in moving out of a London apartment she had rented through this agency. Unfortunately, our experience with the agency’s representative was extremely unprofessional and upsetting.
My friend, who is currently outside the UK, had asked me to collect her remaining belongings and return the keys on her behalf. When we arrived simply to do this, the agent showed up and, in an almost assault-like manner, very aggressively yanked the keys out of my other friend’s hands. We were not refusing to hand them over at all — we were simply holding them because we were in the midst of packing up her things. This was an unnecessarily physical and intimidating act that felt entirely out of line.
The agent behaved rudely and treated us as if we were second-class citizens, even though we were only there to help peacefully resolve the situation on behalf of someone who couldn’t be present herself. At no point did we cause any disturbance; we were simply doing what was asked of us. It is completely unacceptable for a business representative to use physical aggression or intimidation in any circumstance.
We do understand that the agency may have had prior problems with our friend — the tenant who is currently not in the UK. However, we were not her, and we had nothing to do with any prior disputes. The disrespect and aggression we were shown were completely unnecessary and unprofessional.
What’s more, the incident left my friend in tears, highlighting just how distressing and unwarranted the agent’s behavior was. No one should ever be made to feel unsafe or humiliated in a situation like this.
One staff member’s actions reflect the entire business, and based on this encounter, it’s clear that no one should have to deal with an agency that treats people this way. This level of unprofessionalism and lack of respect is beyond disappointing, and I strongly caution others to stay away from this agency entirely.
16th Oct 2025 (9 mo. ago)
C L
5
The first Agent, Stephanie G., I met three years ago with the Manager Michael M.G. at that time, have been absolutely fantastic! Stephanie G. then moved to another branch and only came back to Brook Green about three months ago. She is a young lady who has a brilliant personality, she’s professionally efficient and reliable, courteous, empathetic and flexible as well as genuinely interested in her Clients, always there for them from begining to the end helping organising a variety of services. Her knowledge and experience is wide both for soft skills and Company standards, Current Market, Legal and more! She is fully dedicated to her role, focussed, proactive and going the extra mile if required, always ready to listen and then help accordingly. Other members of her team I came across, Marina and Luis have also been helpful and courteous. The recent Client accounts team is also precise, professional and polite. A big thank you to all the above! I particularly wish Stephanie G. all the best for a brilliant career and wish her that she’ll always be valued as a great asset by her Employer! CL
23rd Aug 2025 (11 mo. ago)
All 6 Druce branches
B H
1
I would strongly advise against using this agency. We had an offer accepted by a landlord and were sent the contract and all payment details late Friday afternoon. Interestingly, they don’t take holding deposits (claiming they "don't operate that way"), yet they expected us to sign and transfer a very large sum of money immediately without having our questions answered.
By Monday morning, we had cleared all queries, completed references, and signed the contract. After being told to wait for the landlord's "green light" for several hours while we were ready to pay, we were suddenly told the landlord had accepted another identical offer. The excuse given was that the "market is competitive," which is a poor cover for unprofessionalism. They wasted our time, energy, and personal data. Avoid if you want a transparent or reliable process.
9th Mar 2026 (21 weeks ago)
See all reviews
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
T Nasr
1
Our experience renting through Druce has been one of broken promises, poor service, and a complete lack of professionalism and accountability. An all round horrible experience.<br><br>We did everything asked of us, promptly and in good faith. We signed the tenancy, passed all referencing and guarantor checks, and paid our deposit and a full month's rent without a single delay. In return, we were handed a flat that was nowhere near ready to live in. What is even more shocking that the landlord had not been aware of the majority of this, showing the way in which Druce "take care" of their clients...<br><br>Despite professional cleaning being an agreed condition of our tenancy, the flat was not cleaned. It was left full of the previous occupant's belongings. There was broken glass left on the balcony. We were given only one key for two tenants. The bed we were promised was never provided, leaving a bedroom of a two-bedroom flat unusable. And, discovered by us, and not disclosed by them, there were mouse droppings and large holes throughout the flat, along with a long list of other defects: missing radiator valves leaving rooms with no heating, broken cupboards, broken toilet seats, a loose electrical socket, and more. None of it was mentioned to us before we signed and paid.<br><br>Druce openly admitted to us that they had rushed the process to meet the move-in date. Yet when we raised that the flat was unusable, we were told it had been "our choice" not to move in. We had already given up our previous homes on the strength of that date. As a result, we spent a week without a home, staying with friends, all while paying full rent for a property we could not live in. When asked for a deduction to the next months rent, they declined, as well as declining to take accountability for any of this.<br><br>Nothing was resolved proactively. Every single step forward came only after repeated chasing, formal complaints, and escalation on our part. For a firm that presents itself the way Druce does, the standard of service, honesty, and basic care has been genuinely shocking.<br><br>If you are considering renting through Druce, think very carefully for the service you are paying for. We would not want anyone else to go through what we have. Or even better, DO NOT USE DRUCE!
3rd Jul 2026 (5 weeks ago)
See all reviews
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
lol
1
I recently assisted a friend in moving out of a London apartment she had rented through this agency. Unfortunately, our experience with the agency’s representative was extremely unprofessional and upsetting.
My friend, who is currently outside the UK, had asked me to collect her remaining belongings and return the keys on her behalf. When we arrived simply to do this, the agent showed up and, in an almost assault-like manner, very aggressively yanked the keys out of my other friend’s hands. We were not refusing to hand them over at all — we were simply holding them because we were in the midst of packing up her things. This was an unnecessarily physical and intimidating act that felt entirely out of line.
The agent behaved rudely and treated us as if we were second-class citizens, even though we were only there to help peacefully resolve the situation on behalf of someone who couldn’t be present herself. At no point did we cause any disturbance; we were simply doing what was asked of us. It is completely unacceptable for a business representative to use physical aggression or intimidation in any circumstance.
We do understand that the agency may have had prior problems with our friend — the tenant who is currently not in the UK. However, we were not her, and we had nothing to do with any prior disputes. The disrespect and aggression we were shown were completely unnecessary and unprofessional.
What’s more, the incident left my friend in tears, highlighting just how distressing and unwarranted the agent’s behavior was. No one should ever be made to feel unsafe or humiliated in a situation like this.
One staff member’s actions reflect the entire business, and based on this encounter, it’s clear that no one should have to deal with an agency that treats people this way. This level of unprofessionalism and lack of respect is beyond disappointing, and I strongly caution others to stay away from this agency entirely.
16th Oct 2025 (9 mo. ago)
See all reviews
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
Druce - Kensington
10 Hornton Street, W8 4NW
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
Druce - Notting Hill
205 Westbourne Grove, W11 2SB
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
Anonymous Homeseller
5
Could't fault Druce, their strategy worked and they managed to secure above asking. I was with another agency prior to Druce and noticed a clear step change in terms of viewings, communication and action. Would thoroughly recommend this agents.
1st Feb 2026 (6 mo. ago)
See all reviews
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
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