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So HPS told us that the house we rent out required renovations. And they asked us to provide a Deposit for their Contractors. Then they told us that their Contractors were too busy to do the work. But the Deposit was returned less several hundred pounds. Supposedly for an Electrician, who we had not asked for and who did not do anything. Just supplied paperwork, which we did not require. Whenever we subsequently telephoned HPS the staff responsible were always unavailable to speak with us. So we submitted a complaint following the stated HPS Complaints Procedure and never receive any response. Awful.... Read more
17th Apr 2024 (7 mo. ago)