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- Jacobs Steel
Jacobs Steel Estate Agents
4.9
685 reviews
- Branches 6
- Properties for sale 784
- Average time to sale 14 weeks
About Jacobs Steel
Jacobs Steel have 6 branches and they mainly list properties in BN14, BN11, BN43, BN15, BN12 and BN3. Over the last six months, they've listed 784 properties, with an average time to sale of 14 weeks.
Jacobs Steel fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Jacobs Steel operate, the average fee (charged by all agents) is 1.1%.
Get a quote for selling your property.Top performing Jacobs Steel branches
Latest reviews for Jacobs Steel
A George
5
Jacobs Steel were the selling agents for the property we have just purchased. On every occasion I found them helpful, friendly, professional and efficient. They were quick to return calls and answer questions and a very easy firm to deal with. They made the whole stressful buying process much easier. Special thanks to Dom but the whole team were great.
30th Oct 2025 (18 days ago)
L Trewhella
5
Dom and the team were brilliant. Proactive and kept us up to date throughout. Would definitely recommend.
26th Oct 2025 (22 days ago)
S Bishenden
5
My partner and I were looking for a house for 3 years on and off. During this time we had redundancies and all sorts of issues. As you expect we were signed up to numerous estate agents and were open to any viewings possible. We got sent a lot of different houses and stuff we didn’t care for. However, Jacobs steel were the only estate agents that genuinely took in our likes and dislikes of all the different houses we saw. Sharon sent us only the houses that met our criteria and Aden showed us around all houses. After a few viewings he knew exactly what we were after and he really helped us find our perfect home. If it wasn’t for his advice I believe we would still be looking. So I would like to thank him greatly!! After our offer was accepted Dom helped navigate through the buying process, I feel that without him we would still be waiting for our solicitor to do the most basic things! So again another thank you for the calls and the advice!
Anyone that’s looking to find their home, I would recommend these guys 100%.
Thank you to the 3 amigos! We are so so happy <3
25th Oct 2025 (23 days ago)
L h
1
Rented with them as a tenant. During the tenancy they were slow to react when we had sewage coming out of the bathroom drain repeatedly - 3 times during the tenancy. We were then evicted on a section 21 after 10 months because the landlady wanted to move back in.
The email requested us to leave the apartment in a “good” condition, comparable with the check-in inventory. I had 3 family members clean the apartment with me and left various aspects in a better condition than when I entered (for example, I took down and cleaned the mould-ridden curtains and blinds and put them back up). They charged me £100 for additional cleaning- saying they had paid for a professional clean *after* the check-in inventory was taken and telling me I had not returned it to the same standard!
They claimed for dust on the extractor fan and limescale on taps. These were pre-existing conditions that had deteriorated through fair wear and tear during the tenancy. Upon close inspection of their check-in inventory, they had provided contradicting photos of the extraction fan- 2 photos showed it already had significant dust build up, and one photo in which it was sparkling clean, like new. This does not make sense- how can the fan be both clean and dirty? It seems to me they had used an old photo in the inventory. Essentially, they were charging me for a professional clean - illegal under the Tenant Fees Act 2019.
Unbelievably, the adjudicator sided with the letting agent and actually deducted most of this money from my deposit - what is the point of the deposit scheme if it doesn’t protect tenants from this type of abusive behaviour? I’m a landlord myself and I have never been so petty with my tenants- I found their behaviour completely unreasonable and I’d never rent with them again. Absolute thumbs down.
Provided are the contradictory photos they put in the inventory. Beware of this letting agent.
25th Oct 2025 (23 days ago)
D KEEN
5
Extremely happy with the service I received,from the start to the finish of buying our first home.Sharon and the team were very helpful and explained the process,even recommend a very good conveyancing company.Would certainly recommend Jacob Steele.
Thanks again everyone for all your help and support.
Dave and Julie keen.
20th Oct 2025 (28 days ago)
J Easen
5
James and Orchard have both been great whilst securing us new tenants, they have both gone above and beyond to ensure the tenants are a right fit and their professional services and process of letting a property is a breath of fresh air.
20th Oct 2025 (28 days ago)
All 6 Jacobs Steel branches
Anonymous Homeseller
5
Has been a professional and efficient experience.
12th Jul 2025 (18 weeks ago)
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Anonymous Homeseller
5
I thought all the team in the town centre were friendly and helpful. I was mainly dealing with Joe, who was professional, knowledgeable, and very understanding of the stress I was going through.
8th Mar 2025 (8 mo. ago)
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A George
5
Jacobs Steel were the selling agents for the property we have just purchased. On every occasion I found them helpful, friendly, professional and efficient. They were quick to return calls and answer questions and a very easy firm to deal with. They made the whole stressful buying process much easier. Special thanks to Dom but the whole team were great.
30th Oct 2025 (18 days ago)
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A F.
5
Mel and her team were excellent.
Mel came around and tried to give me as exact a value as possible for my bungalow, not a high one to take me in, not a low one to make it easy for herself, but what she truly believed the property would sell for. In addition Mel also gave me some really well thought out advice on the interior. Thanks again for that!
Once instructed, her team worked hard to get the viewings, chasing follow ups and keeping me informed.
We sold very close to the price she had guided initially and I would like to thank Mel and her whole team for their hard work and the good cooperation. Would I use them again? Absolutely!
16th Oct 2025 (5 weeks ago)
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Anonymous Homeseller
4
Excellent, professional and personal.
1st Sep 2025 (11 weeks ago)
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L h
1
Rented with them as a tenant. During the tenancy they were slow to react when we had sewage coming out of the bathroom drain repeatedly - 3 times during the tenancy. We were then evicted on a section 21 after 10 months because the landlady wanted to move back in.
The email requested us to leave the apartment in a “good” condition, comparable with the check-in inventory. I had 3 family members clean the apartment with me and left various aspects in a better condition than when I entered (for example, I took down and cleaned the mould-ridden curtains and blinds and put them back up). They charged me £100 for additional cleaning- saying they had paid for a professional clean *after* the check-in inventory was taken and telling me I had not returned it to the same standard!
They claimed for dust on the extractor fan and limescale on taps. These were pre-existing conditions that had deteriorated through fair wear and tear during the tenancy. Upon close inspection of their check-in inventory, they had provided contradicting photos of the extraction fan- 2 photos showed it already had significant dust build up, and one photo in which it was sparkling clean, like new. This does not make sense- how can the fan be both clean and dirty? It seems to me they had used an old photo in the inventory. Essentially, they were charging me for a professional clean - illegal under the Tenant Fees Act 2019.
Unbelievably, the adjudicator sided with the letting agent and actually deducted most of this money from my deposit - what is the point of the deposit scheme if it doesn’t protect tenants from this type of abusive behaviour? I’m a landlord myself and I have never been so petty with my tenants- I found their behaviour completely unreasonable and I’d never rent with them again. Absolute thumbs down.
Provided are the contradictory photos they put in the inventory. Beware of this letting agent.
25th Oct 2025 (23 days ago)
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Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
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