I can highly recommend Jacobs Steele they were so professional throughout my whole selling experience.Matt Dom Sharon and all the team are amazing.Massive thankyou to Richard the sales progressor who kept things moving and helped me stay calm in what was a very long chain you were all fantastic... Read more
Seller
9th Jan 2025 (5 weeks ago)
J Bristow
I cannot speak highly enough if Jacobs Steel, from the photo displays of the flat, to the efficient teamwork and communication between Sharon who answered the phone and Tom... Read more
29th Oct 2024 (16 weeks ago)
S Gillespie
I’ve just completed the sale of my property with Jacobs Steel. The team have been excellent throughout the entire process, from obtaining the valuation right through to completion. They kept me informed the whole time, provided support and were always available to answer any questions I had. Dom and Sharon were a pleasure to work with and I’m very grateful for their help.... Read more
Seller
28th Oct 2024 (16 weeks ago)
B Anthony
Aden Edwards was incredibly helpful and knowledgeable about the area/the properties we viewed. He was always on hand to answer any queries we had, and was always friendly and professional. We encountered so many different estate agents trying to find our dream home, but Aden was up there with the best!... Read more
27th Oct 2024 (16 weeks ago)
H Buck
Aden from Jacobs Steel has been prompt, professional and kind throughout our buying process. As first time buyers we started off without much knowledge of the system but Aden explained everything and was always extremely attentive and efficient.... Read more
Buyer
24th Oct 2024 (16 weeks ago)
E Carmichael
Matt Balmer and his team were exceptional through out this difficult transaction.
Selling two properties in a difficult market over 17month period. 2 probates, buyers pulling out and variouse periods of uncertainty from all.parties it was doomed to fail. Matt and his exceptional negotiating skills managed to hold the transaction to completion.
We felt that the entire team worked with our best interests at heart, always willing to go the extra mile providing open and honest updates through out the process.
We would recommend them whole heartedly and will use them again should we need to.
Go for it, they are a great team.... Read more
Seller
19th Oct 2024 (17 weeks ago)
Chris
Sold our house with Jacobs Steel. From the very start they were great. Dom was great and kept us updates on progress through the chain and made everything very easy for us... Read more
Seller
17th Sep 2024 (22 weeks ago)
J Forrest
The team at Jacobs Steel (especially Shannon and Aden) have been great while I have been on my hunt for a property, by being quick to respond and arrange viewings, answer any questions not covered in brochures, as well as getting in touch with me as soon as something meeting my criteria came on the market. I would definitely recommend the company to anyone looking to buy a property in the region.... Read more
Buyer
11th Sep 2024 (23 weeks ago)
A Chan

Dom was very friendly and helpful when putting my flat on the market, and it’s always reassuring when you can have a genuine conversation about matching interests with your estate agent!
Aden handled the organisation of the chain, who was also very genuine and set me up with their contact at a local removals company to see if they could fit me in with less than 3 weeks’ notice. Despite me losing my patience once at what eventually turned out to be a lack of communication elsewhere in the chain, Aden was still very friendly with me. I was hoping to apologise in person on completion day but he wasn’t working at the time – thank you Aden and sorry for blaming you on someone else’s mistake!
The only negative from Jacobs Steel during the entire process was that I missed a call and received an email asking me to get in contact regarding exchange and completion dates. I was sent an email an hour later by my seller’s estate agent saying that they agreed to the dates proposed, even though I hadn’t had a chance to contact Jacobs Steel and explain that we weren’t ready as we were waiting on third parties. Following this, I entered a bit of a panic and had to contact multiple people to explain the situation and apologise for bursting everyone’s bubble.
Other than that, I had a very pleasant experience with Jacobs Steel, who also sold me that flat 3.5 years ago!... Read more
Seller
26th Aug 2024 (25 weeks ago)
M Parsons
Delighted with the service and advice we received from the team and in particular Matt Balmer. Responsive, always accommodating to any requests and helped what could have been a potentially tricky transaction get over the line very smoothly. Many thanks.... Read more
20th Aug 2024 (5 mo. ago)
R law
Overall, selling and purchasing with Jacobs Steel was a good experience. The senior sales person provided good market insight and guidance. He also managed the offers efficiently to guide us to a buyer who was committed. After that, there were some minor frustrations with our prime contact changing several times. This was resolved fairly quickly and we then had a dedicated contact who kept us informed and proactive in driving the chain. Logistical elements were handled smoothly in terms of buyer visits to see property and key handover. Jacobs Steel also provided a solicitor recommendation and this proved to be an excellent recommendation. I would use Jacobs Steel again.... Read more
Seller
15th Aug 2024 (6 mo. ago)
T McGregor
Great service, and although it ultimately took a long time to complete my sale due to the market turmoil, they worked hard to get my property sold, including taking on responsibility for selling my buyer's property when they were struggling in order to secure the sale.... Read more
Seller
13th Aug 2024 (6 mo. ago)
Karen
Jacob’s Steel were great, really accommodating and excellent at keeping everything on track ! Would definitely recommend... Read more
13th Aug 2024 (6 mo. ago)
H Domendziak-Knight
I can't recommend Jacobs Steel enough. Dom was brilliant throughout our entire sale and given all the issues we had with solicitors and vendors was a breath of fresh air. I couldn't have got through a lot of it without his clear head and sound advice. Thanks Dom!... Read more
Seller
26th Mar 2024 (10 mo. ago)
Although a long distance away from my home in Plymouth, the Jacobs Steel estate agents kept me fully informed about the sale of my house by telephone which I preferred. They contacted the sellers in shoreham by sea when I needed to negotiate. This was very helpful and made buying easier. Jake Cockerton was involved initially and later Richard Wetherall as sales progressor was very diligent and helpful.... Read more
Buyer
21st Mar 2024 (10 mo. ago)
Very happy with all aspects... Read more
Seller
3rd Mar 2024 (11 mo. ago)
M Roberts
The whole experience with Jacobs Steel Shoreham was fantastic. From the moment Matt visited us and gave us the confidence to get our house on the market in order to move into our dream home the service has been fantastic. We then had brilliant support from Richard who kept us in the loop all throughout our buying and selling process, all giving fantastic recommendations of other parties to work with along the way including the brilliant removals All Boxed Ltd. Jacobs Steel have been very professional and very encouraging throughout all the process, we couldn't recommend the experience enough.... Read more
Seller
12th Feb 2024 (1 year ago)
N Edwards
Thank you for all your help in a difficult sale. I would definitely recommend you to others if they are thinking of selling.... Read more
Seller
7th Feb 2024 (1 year ago)
Good with communication. Swift feedback after viewings... Read more
Seller
11th Jan 2024 (1 year ago)
Ellie
Couldn’t ask for a better experience! As first time buyers who had no idea what to do, Jake was supportive and always kept up in the loop! Thank you... Read more
Buyer
16th Nov 2023 (1 year ago)
C Pierce

We recently completed on our sale through Jacobs Steel. This is the second time we’ve chosen Jacobs Steel after a failed move a couple of years ago and if we ever move again we would choose them without hesitation.
Jake was probably the only person through the whole experience that fully informed us all the way through and nothing was ever too much trouble no matter how busy he was.
We always felt very informed and in the loop after speaking to him.
Matt was always there to help with any difficult situations and dealt with even the most testing of scenarios with good humour.
Sharon is always so polite and lovely to chat to and it was nice to have such a friendly voice when times where stressful. To everyone we spoke to thank you for your patience and kindness and helping us all the way through probably the hardest move I’ve ever had to go through! If it wasn’t for JS and their amazing team we would have walked away because I don’t think I would have been able to cope!!... Read more
Seller
8th Nov 2023 (1 year ago)
D Harbottle
I couldn’t be more impressed with the service I received from the team at Jacobs Steel in Shoreham. I interviewed 3 prominent agents local to Southwick and I immediately felt comfortable with Jacobs Steel. Jake was friendly, professional and very well prepared for our appointment. He gave me time to think, without putting me under any pressure whatsoever. I received an offer above the asking price within days of listing the property with them..Having a sales progressor was a new experience that I highly recommend. Richard kept in touch with me, my solicitor and the other agents in the chain to make sure everything ran as smoothly as possible. It was the easiest property selling experience I have ever had. Thank you Jacobs Steel!... Read more
Seller
12th Aug 2023 (1 year ago)
A Burtenshaw
Thank you Jacobs Steel for the great service! Matt and team were very helpful throughout the process. Very professional, reliable and supportive... Read more
7th Aug 2023 (1 year ago)
S Newland
Thank you so much Matt and team for all your help. My sister and I were so pleased with how efficient and helpful everyone has been. Helped us so much through a difficult time. We would definitely recommend Jacob steel.... Read more
2nd Aug 2023 (1 year ago)
T Tortoise
For the Shoreham branch: Utterly useless. Classic, slimey estate agents. Dom, in particular, does very little work so make sure he’s not involved in your sale or purchase. Avoid... Read more
8th Jul 2023 (1 year ago)
J ellman-brown
Recently completed on a property I sold on Shoreham Beach via Jacob’s Steele. I was essentially the last in a very long chain which went on for over a year ! Initially Mat gave me a realistic valuation rather than one I’d received from a different agent that was artificially hiked up which that had led to quite a lot of wasted crucial summer months selling time.
We accepted an offer but to keep it brief it dragged on and on due to solicitors further down the chain being completely incompetent. Dom took over all sales negotiations and truly went above and beyond his normal duties to keep me updated , sometimes hourly. He kept the sale buoyant not only for me but for others lower in the chain that had the misfortune of using poor agents and solicitors. It went to the line , literally the day and thanks to Dom, Mat and the team we exchanged and completed in this dropping market with out any further negotiations. I’d certainly recommend them. Jon EB... Read more
Seller
27th Jan 2023 (2 years ago)
Excellent service from Dom, Sharon and the team. Nothing was too much trouble and we were kept fully informed throughout. Dom worked tirelessly to ensure a smooth and quick sale. Highly recommend... Read more
Seller
23rd Nov 2022 (2 years ago)
T Peacock
First rate professional service cannot fault them at all... Read more
9th Nov 2022 (2 years ago)
M C
From the initial meeting with Matt at giving our property a valuation, we felt Jacob Steel would be the right choice and so glad we went with them! The service from Matt, Dom, Jake and Sharon was fantastic throughout. Dom is fantastic agent throughout showing us properties and selling our home, didn’t shy from conversations and was confident in giving his views. Whenever we’ve had to call JS Shoreham branch, they’ve been professional throughout and came through with agreed actions. We ended up buying a property from JS Findon branch, again great service through the buying process from Dan. Highly recommend Jacob Steel, definitely will use them again. Also they have a great dashboard tool! Thank you for the great service, you’ve made it less stressful especially as we had a newborn near the exchange and completion date.... Read more
Seller
9th Nov 2022 (2 years ago)
A Sharpley
Fantastic service. So glad I went with Jacob Steel. Without Richard, Jake and the team's tireless work, my chain would have fallen apart. They really provide exceptional aftercare to keep the process going and Richard was invaluable in helping to keep everyone onboard and make sure everything got done in time, especially when my seller was threatening to pull out. Many thanks!... Read more
Seller
3rd Nov 2022 (2 years ago)
B Taylor
Highly recommend!
People went above and beyond to get our house purchase and sale over the line. Very much appreciated... Read more
Seller
20th Oct 2022 (2 years ago)
J Knight
I would highly recommend this branch of Jacobs Steel. Just sold our property with them and from the very beginning I was impressed by the manager Matthew Balmer who was enthusiastic, personable and gave me confidence in his company's ability to get the best price for us. The photographs of my property which Matthew took were excellent and having seen some very poor ones on Rightmove from other agents, I can understand how important this is to attract buyers. His advice on pitching the sale was spot on and we were very happy that we took his advice. Jake Cockerton (Assistant Manager) managed the sale throughout and he was excellent. He kept me informed all the way, returning calls and emails promptly and always getting back to me with updates when he said he would. He was patient, professional, efficient and again very easy to deal with during what is a stressful process. Many thanks from a very happy customer!... Read more
Seller
29th Sep 2022 (2 years ago)
I Dean
Matt and his team were very competent in managing both our house sale and purchase. Happily recommend.... Read more
Seller
10th Sep 2022 (2 years ago)
S Elwick
I was more than happy with the excellent service from Dom and the team at Jacobs Steel Estate Agents in Shoreham, and would recommend them without reserve. They helped me buy the house I wanted, and were always ready to answer questions and give advice. All the Jacobs Steel branches along the South Coast from Hove/Brighton to Worthing, are highly recommended as a very professional and impressive organisation. Thankyou for all your help.... Read more
Buyer
19th Aug 2022 (2 years ago)
S
All this branch cares about is securing a sale, regardless of the circumstance a property is sold under. Jacob Steel Shoreham have been spoken with and they have simply disregarded the situation and sold a house via the quickest method possible.... Read more
15th Aug 2022 (2 years ago)
R Bailie
Matt Balmer and his team worked incredibly hard for us dealing with a very difficult transaction due to an insurance subsidence claim being outstanding at our end. The patience and professionalism shown was of the highest order and we highly recommend Matt and his team.... Read more
10th Aug 2022 (2 years ago)
S keki
All the staff have been so helpful throughout the sale of our property. Big thanks to you all, especially Jake and Sharon.... Read more
26th Jul 2022 (2 years ago)
M parratt
Matt was great to deal with from start to finish, very professional and efficient service. Were good to their word and made the process as smooth as it can be. Wouldn't hesitate to recommend. Thank you Matt... Read more
7th Jul 2022 (2 years ago)
F Hodgson
The team at Jacobs Steel were always on hand to help us and push things through when needed to keep the sale process moving forwards. Matt Balmer and Sharon Brakes were our main contacts.
Very professional service and can highly recommend as an agent :)... Read more
9th Jun 2022 (2 years ago)
Dom was my sales representative and he was really knowledgeable and extremely helpful! I definitely would recommend this agent and will be using Dom in the future. Thank you for all your help.... Read more
Buyer
19th May 2022 (2 years ago)
J Davey
Fantastic service really great end to end walked you through everything that was happening, informed at every stage. Would high recommend as agent and Jake especially was amazing couldn't have had a better experience.... Read more
31st Mar 2022 (2 years ago)
H Osborne
Matt and the whole team - Jake, Dom and Sharon at Jacob Steel were exceptionally professional, friendly and efficient throughout the sale.
Matt's sound advice enabled us to get the best price for the property. He was extremely personable and always took the time to explain the steps of the process. His hard work, determination and excellent communication skills ensured that the sale kept moving forwards.
I am greatly appreciative of all the time, effort and care Matt and the whole team took, and I would most definitely recommend Jacob Steel to anyone planning on buying or selling a property!... Read more
Seller
30th Mar 2022 (2 years ago)
N Et-Tijani
Great service and excellent communication.
Dom did a great job moving things along and keeping us informed all the time. Many thanks to Dom and his team for being helpful and reachable throughout the process.... Read more
8th Feb 2022 (3 years ago)
R Gerrett
I would absolutely recommend Jacobs Steel to anyone selling their property. They were professional, approachable and always very prompt in their communication. I felt supported and involved in all decisions. I dealt with Dom and Jake primarily but found that everyone else I spoke to, including Sharon, was excellent. At a tricky time of year, I'm very happy to have exchanged on my sale before the end of the year, in part due to the extra effort put in by Dom and the team.... Read more
Seller
15th Dec 2021 (3 years ago)
M Brailsford
I cannot thank Jake and the team at shoreham enough for their help and support throughout the process of selling my property. They continue to assist with my search for a new home and their positive approach is a pleasure to deal with. Cannot recommend highly enough... Read more
Seller
11th Dec 2021 (3 years ago)
M Grayson
Jake @ Jacobs Steel has been brilliant. The whole process has been very efficiently managed and there's been great communication throughout.... Read more
6th Dec 2021 (3 years ago)
J Rainbird
From the very first communication to the conclusion of the sale, Jacobs Steel were courteous and professional. I was kept informed every step of the way and felt in safe hands. I’d like to especially thank Matt who’s advise ensured we got the best price. The whole process was a pleasure and made a difference dealing with friendly, efficient and helpful team.... Read more
Seller
2nd Nov 2021 (3 years ago)
M Everett
We cannot rate Jacobs Steel enough. From start to finish Dom’s customer service was second to none. We were kept in the loop and updated as much as we needed to be, without us having to chase. The whole process was incredibly smooth and we sincerely thank you for all the help and advice we received.... Read more
5th Oct 2021 (3 years ago)
The agent was thoughtful in his approach to marketing our property obtaining offers quickly over the asking price. Most importantly when it seemed as if there would be some last minute hurdles to frustrate the sale, the agent was clever in their approach to resolve matters and progress the sale on time. There was also a high degree of integrity evident in a process throughout.... Read more
Seller
1st Oct 2021 (3 years ago)
N Grimshaw
Originally, I had Jacob Steel round to provide a valuation and was already on with another agent. The other agent was friendly, professional but moving to Jacob Steel and in particular to Dom, the agent, was a superb move with hindsight.
From the off, his level of communication was superb and he sold the property as opposed to just showing it. All the way through to completion, he displayed high levels of courtesy and professionalism to both me and the buyer and I cannot recommend him enough. Indeed, should his boss read this, he is well deserving of a bonus or drink and, should you be thinking of selling or buying in Shoreham, Jacobs Steele should be your first port of call.... Read more
Seller
24th Sep 2021 (3 years ago)
C Pope
We used Jacobs Steel for purchasing and selling a house, and we want to thank Jake and the team for their excellent service in helping us achieve it.
Jake is always on hand to assist us with our questions and is also proactive in managing the end to end sale and purchase.
Best estate agency we have ever worked with.... Read more
Seller
13th Sep 2021 (3 years ago)
L w
Purchased a property through Jacobs Steele Shoreham. A1 service. Staff of the highest professional calibre. An absolute pleasure from start to finish.... Read more
Buyer
11th Aug 2021 (3 years ago)
M Pope
We just purchased a house through the Jacob Steel Shoreham-by-Sea team. We'd really like to thank them, especially Dom, for making the process as smooth and as stress free as possible. On being shown the house we didn't feel under any sales pressure and our negotiations on price were carried out in an open and constructive way. Communications were good throughout and we really felt we benefited from their local knowledge in making the right purchase at the right price. Would highly recommend. Thank you Jacob Steel. Matt and Letty... Read more
Buyer
26th Jul 2021 (3 years ago)
P Watts
Matt and his colleagues provided an excellent service throughout the whole process of selling our house (which others couldn’t) and also found us our new dream home which we are now settled in to.
After struggling through lockdown and the general stressfulness of the whole ‘moving’ experience, Matt especially, kept us updated with our chain (which collapsed at the bottom) and certainly earned his commission as the team managed to push our sale through and also take advantage of the stamp duty holiday in time.
I cannot recommend these guys enough for their pro-active attitude.
Many thanks Jacob Steel- Shoreham ????????... Read more
Seller
9th Jul 2021 (3 years ago)
G Citroni
First class customer service and a professional team!
Well done Matt !... Read more
9th Jul 2021 (3 years ago)
P Holden
During our house moving process we had communications with at least 10 Estate Agents & Jacobs Steele were head & shoulders above the rest. We would like to particularly praise Dom Sbuttoni who's communication was excellent, we particularly appreciated his empathy, which is so important to house buyers. Highly recommend them... Read more
9th Jul 2021 (3 years ago)
B Run
From the initial introduction, Matt at Jacobs Steel was superb. He listened carefully to our requirements and delivered. The properties sent, met our requirements and we weren't just sent anything. Once an offer was made, we had regular updates and were kept fully up-to-speed.
The friendly approach meant we could call at any point and nothing was too much trouble. The service provided was not only very professional but really personal too. For me, this was the thing that makes JS stand out.
Thank you to all the staff for making the purchase such a pleasant and stress free experience.
PS
The moving in gift was a lovely gesture and just reiterates the ethos above.
Scott & Sarah... Read more
Buyer
2nd Jul 2021 (3 years ago)
S Lorton
We were first time buyers relocating to Shoreham and Jacobs Steel made this process as smooth as possible for us. Dom Sbuttoni was our main point of contact and was fantastic at supporting us through the process, being quick to chase parts of the chain when required and answering all our questions (which as first time buyers there were many!). Really recommend, the team were a pleasure to work with.... Read more
Buyer
2nd Jul 2021 (3 years ago)
E Holden
An excellent estate agent, we where extremely pleased with the professionalism & the amount of help & support we received from them.
Dom, the estate agent that was dealing with our property purchase was exceptional & kept us well informed so we didn’t have to worry about how things where going.
Thank you everyone at Jacob Steel we are very happy in our new home.... Read more
Buyer
30th Jun 2021 (3 years ago)
N Baker
Jacob steel have been outstanding. They sold our house for the asking price within 3 days of it being on Rightmove and helped us find the perfect property to move on to. Within 22 days of having our offer accepted, we exchanged contracts. This wouldn’t have been possible without the help of Jacob steel and their clear communication and immense effort throughout.
A special thanks to Dom for the number of viewings he held for us and also to Jake for providing us with the best service. If you want someone to not just sell your property but do if effortlessly and quickly, Jake Cockerton at Jacob Steel is your man.
Wouldn’t hesitate to use Jacob steel again in the future.... Read more
Seller
22nd Jun 2021 (3 years ago)
K Aspeling
The team at Jacobs Steel went above and beyond to help us secure our (first!) new home and were really helpful with all communication between us and the seller! Much appreciated would recommend :)... Read more
Buyer
17th Jun 2021 (3 years ago)
R Hilario
My complex situation was dealt with professionalism and guidance of the whole team especially Jake & Dom.
No such dumb questions were to be answered from a foreign birth national like me.
I highly recommend this company with their great effort & teamwork .... Read more
10th Jun 2021 (3 years ago)
J Gale
Jacob Steel supported us with our move to Shoreham. We are first time buyers and the experience can be a bit daunting however, Jacob Steel were fantastic at keeping us updated through all stages of the process which really helped to ensure a smooth journey. I would definitely recommend them to friends and family as they are extremely helpful and responsive. A pleasant experience all round.... Read more
Buyer
7th Jun 2021 (3 years ago)
J Carr
Would recommend this company and branch for buying! Jake Cockerton was very professional, honest and transparent throughout the our purchase, which eased the stress of buying and kept us informed.... Read more
Buyer
20th May 2021 (3 years ago)
C Cherry
I would recommend Jacobs Steel (especially Shoreham branch!!). We used a scheme that allowed us to use 3 estate agents to sell our home but we wish we'd just gone with JS. Compared to the others, they were the most professional, responsive and enthusiastic about selling our home. They brought in the most amount of viewings and sold our property quickly!... Read more
Seller
13th May 2021 (3 years ago)
M Rafizadeh
We purchased a property through JS, a rather difficult process which they handled promptly and professionally and if they had not gone over and above what is expected, we would not have been able to complete our purchase. I have absolutely no hesitation in recommending JS and the team and have full intention of using them in future for my next property.... Read more
Buyer
6th May 2021 (3 years ago)
M Voice
Thank you to Matt, Jake and the team at Shoreham for their professional and efficient handling of our house sale. Their work and communication were as promised, and led to a quick and calm sale. Many Thanks again!... Read more
Seller
2nd Apr 2021 (3 years ago)
M Skillman
A very good experience working with the team. Always on hand to help me every step of the way.... Read more
31st Mar 2021 (3 years ago)
M Maiklem
I recently sold a property with Jacobs Steel in Shoreham. They provided a friendly, helpful and efficient service, particularly Jake. I would recommend them to others.... Read more
Seller
21st Mar 2021 (3 years ago)
J mann
My parents have recently purchased a property with Jacob Steel and I can't thank Jake enough for his help. Not only did he have to deal with my parents but also myself and my sister. Easy to talk to and helpful. Thank you Jake.... Read more
Buyer
19th Mar 2021 (3 years ago)
K Bonner
We purchased our property over 8 years ago with Jacob Steele. When we decided to sell it we thought of going back to Jacob Steele as they have competitive rates. I wanted to thank all staff members but most of all Jake for his professionalism manner throughout this process. He communicated everything we needed to know and do at every stage through the sale of our property.
I would recommend Jacob Steele to anyone who is looking to buy or sell a property.... Read more
Seller
8th Mar 2021 (3 years ago)
R grant
We changed to Jacobs Steel after using another estate agents as they seemed confident that they could do better and also sell our property before the stamp duty cut off. We were doubtful that they could do better but my god did they shine. We got 3 times as many people viewing our property than the other agents and they managed to sell before the stamp duty hit. They were professional throughout and I recommend them wholeheartedly.
We also bought through their Lancing branch who updated us with suitable properties daily and helped us towards our purchase. A great estate agents.... Read more
Seller
23rd Feb 2021 (3 years ago)
A Grint
We have been very impressed with the professional way Matt and his whole team have handled our recent house sale. We would have absolutely no hesitation in recommending this company to others.... Read more
Seller
17th Feb 2021 (3 years ago)
K Chan
As first time buyers, we were very impressed with the communication we received from Jacobs Steel. In particular, Jake was very responsive. He helped chase solicitors and constantly kept us in the loop so we knew every step of the process. And when handing us the keys, he and the team were kind enough to gift us something so we could relax in our new home.... Read more
Buyer
14th Feb 2021 (4 years ago)
J Dalby
The team at JS were very good throughout the process of selling our house. They often went beyond what they needed to do in terms of getting involved with the rest of the chain to speed things through... Read more
Seller
20th Dec 2020 (4 years ago)
I bought a property as well as sold my house with Jacobs Steel. I switched to selling my property with Jacobs Steel following months and months of failed sales attempts with two previous estate agents. They found me a buyer almost immediately, and at a higher price than previous offers. They managed the sale and purchase and kept me fully informed every step of the way. Due to previous issues I had experienced, Jake understood my anxiety around the process and did everything he could to ensure it was smooth sailing and progressed as quickly as possible. I am really really happy with the service I received and would definitely recommend Jacobs Steel.... Read more
Seller
18th Dec 2020 (4 years ago)
A Tewsley
Great service through out the sale process, very attentive, always available to talk to when we required speaking to them regarding our sale and I will certainly go through them again if I look to buy in the Shoreham area.... Read more
Seller
17th Dec 2020 (4 years ago)
L Redfern
A fantastic Estate Agent - very professional, took time to understand my requirements as a first time buyer, and went the extra mile to accommodate viewings in a short space of time. Barbara Wood in particular was excellent and always answered questions very quickly. Would thoroughly recommend to anyone searching for their perfect home.... Read more
Buyer
3rd Dec 2020 (4 years ago)
M W
Not one to write reviews normally I felt I must thank Matt & the team for all their hard work, persistence and professionalism in selling our property. Matt's experience and management of the chain whether that be liaising with Solicitor's or other Agents to ironing out issues was pivotal in securing our new house. We are absolutely thrilled and can't thank you enough for enabling the move.... Read more
Seller
29th Nov 2020 (4 years ago)
D Milligan
Thank you to the team at Jacobs steel. Jake guided us through our purchase and as an estate agent myself i found him very professional and always kept us up to date with the process.
Thanks Jake.... Read more
Buyer
10th Oct 2020 (4 years ago)
C Hilts
Huge thanks to Jake and the Shoreham team for making our recent house purchase such a smooth and speedy process - a model of efficient estate agency, Jake was always available at the end of the phone and able to answer any questions we had - we would definitely recommend Jacobs Steel to anyone looking to buy a house.... Read more
Buyer
5th Oct 2020 (4 years ago)
S Jones
We have just completed on our house that was dealt with in a speedy, smooth and professional manner at all times by Jake Cockerton - He kept us up to date and informed at all times and did all the chasing to ensure that our purchase went through without any hassles. Jake showed exactly how all Estate Agents should be - nothing was too much trouble and he was always available to help and answer any questions we had and put us in touch with a variety of people for surveys/solicitors/trades as we needed...An exemplar performance from Jake and a credit to Jacobs Steel as a whole!...Thanks Jake... :-)... Read more
Buyer
5th Oct 2020 (4 years ago)
M Hempenstall
We would like to thank Matt, Jake and the rest of the team at Jacobs Steel Shoreham! The team have been nothing but helpful and positive through a tricky period with covid 19. They have bent over backwards to get us the home we have been waiting so long for, we cannot thank them enough. We would strongly recommend Jacob steel.... Read more
19th Aug 2020 (4 years ago)
J Stevens
This is my third move with Matt Balmer @ Jacob Steel. He has an amazing team behind him. All messages, emails etc are passed on and responded to quickly and efficiently. Always helpful and cheerful no detail however small dealt with effectively.
A move during COVID-19 and full lockdown was never going to be easy but these guys were definitely on the ball. Fortunately my photos and details were done in January and they represented an honest view of my property. The valuation reflected the market values at the time and as we advanced into uncertainty with property prices Matt was honest in his advice in order to get my property sold. Would recommend Jacob Steel every time. Jackie Stevens... Read more
Seller
4th Aug 2020 (4 years ago)
E K.
We were buying our first property and Jacobs Steel in Shoreham were very helpful and professional throughout the whole process from viewing to closing.
Everything went really smooth despite the lockdown and I would not hesitate to recommend using them as your property agents, especially Jake and Harry.... Read more
Buyer
13th Jul 2020 (4 years ago)
P caccavale
I recommend this agency as we have been assisted during all the process of buying our fist house. Jake particularly it's been really helpful and available for any inquiries or problem.
We also had a welcome pack of Prosecco and glasses to celebrate the handover of the home keys and the moving. In case of any needs in the future I won't hesitate to contact them again.... Read more
Buyer
12th Mar 2020 (4 years ago)
J Besser
Jake and his team were very helpful and their level of communication was excellent. Thanks !... Read more
15th Feb 2020 (5 years ago)
O W
I like to thank Matt and rest of his team for giving an excellent service.
Matt is very engaging and energetic when showing me properties which I really do feel the professionalism in his job. Nothing is too much of trouble. If I ever get back to that market again, I will definitely calling upon him.... Read more
5th Feb 2020 (5 years ago)
S Lock
We would like to say a very big thank you to Jake and the rest of the team for everything they have done relating to the sale of our flat. Despite various setbacks they maintained their professionalism at every juncture and we are very grateful.
Their perseverance and communication were second to none and paid off so well done!... Read more
Seller
24th Jan 2020 (5 years ago)
L Meads
Jake, Harry and Co provided a friendly and efficient service for selling our property. They made the selling process easy and any queries after offers had been accepted were answered quickly. Would use again. Thanks to all at the Shoreham office!... Read more
Seller
15th Jan 2020 (5 years ago)
S Kelly
I am very grateful to the super team at Jacobs Steel in Shoreham by Sea, East Sussex. They were quick to assist me whenever I had any query, and sold both my father's property and my own. In both cases, buyers were vetted in a professional manner, and I was happy with the selling price. If you are selling property in this area, I suggest you give them a call.... Read more
Seller
10th Dec 2019 (5 years ago)
R Ford
Although I was not Jake Cockerton's client I was purchasing a property from his client. I contacted him a lot to assertain the progress of the conveyance and he responded quickly and did his best to chase up all the parties in the transaction. Jake was always happy to help and remained courteous throughout! I would say he did a great job for his client and indirectly for me.... Read more
Buyer
13th Oct 2019 (5 years ago)
J murrell
We have had a fantastic experience using Mathew and the team at Jacob Steel Shoreham we were promised a highly professional service with some very personal service which we certainly received particularly as we live away from the area and needed to rely on our estate agent completely. We were kept informed of EVERYTHING that was happening and if any problem we were guided as to what would aid us to complete the sale, very pleased with all that the whole team did for us and would heartily recommend Jacob Steel Thanks to you all John & Orna Murrell... Read more
Seller
11th Sep 2019 (5 years ago)
M Reid
Recently marketed our house through JS and despite a false start due to some speculative offers, sold within a matter of weeks. The whole team - Jake, Matt, Harry, Keira – at the Shoreham office have all been great, always up to speed and communicating well throughout the process. We also purchased a flat through JS and again they have been really helpful and attentive to detail.... Read more
Seller
30th Aug 2019 (5 years ago)
Siobhan
Bought a place through Jacob Steel. They were always available on the phone and quick to respond via email. Whenever I wanted to view the house, they were flexible and enabled viewings easily.
They also were helpful in chasing documents I needed to push through the sale.... Read more
Buyer
21st Aug 2019 (5 years ago)
J Smith
I have been endeavouring to locate a wheelchair friendly property on behalf of my sister, who has no access to the internet and is totally wheelchair bound and I am searching from the West Country! I have found Jacobs Steel to be the most helpful of all the agencies that I have contacted and would recommend them highly.... Read more
13th Aug 2019 (5 years ago)
R Wood
I have used Jacobs Steel previously. This year I decided to use them again after my Father died and I had to sell his property. They were professional, courteous, helpful and friendly at all times. I highly recommend them.... Read more
Seller
12th Aug 2019 (5 years ago)
C Ulph
I had a valuation from Jake of Jacobs Steel earlier this year. Although I managed to sell the property to a private buyer, Jake ensured that I received details and viewings of several potential new homes in the area. I found nothing but courtesy, efficiency and help from Jake and the staff at both Shoreham and Lancing. Thank you.... Read more
12th Aug 2019 (5 years ago)
S KELLEY
Recently marketed our house with Jacobs Steele in Shoreham having bought through them previously many years ago. When we bought our house we received outstanding service and the same is true today. From the no pressure advice, and honest but realistic market valuation guidance on our property to the timekeeping and communication throughout, the entire team were exemplary. Would thoroughly recommend Matt and his team without question and will use them again when we next move.... Read more
Seller
5th Aug 2019 (5 years ago)
H Edwards
We have just purchased a house through Jacobs Steel and have been pleased throughout the process. Very helpful and friendly staff.... Read more
Buyer
3rd Aug 2019 (5 years ago)
S Streeter
We just cant thank Matt and his team enough for their constant help and professionalism throughout our sale and purchase. Matt helped us through what was a very stressfull time and if he was unavailable one of the team would always do their best to help us. There were times when my wife was calling nearly every day and Matt and the team were always happy polite; helpfull, and patient. We would like to thank them and to say we appreciate the effort made . Will highly recommend them as they are simply the best
Thanks again guys.... Read more
Seller
26th Jul 2019 (5 years ago)
L Wood
Very friendly and helpful service... Read more
18th Jul 2019 (5 years ago)
L Jolley
Jake and the team at Jacobs Steel were excellent throughout the buying process. Always on hand for any queries and regularly updating us with the status of the purchase. I would recommend them to anyone buying a home.... Read more
Buyer
15th Jul 2019 (5 years ago)
D Ayass

We bought and sold through Jacobs Steel and can honestly say that we were very pleased with our choice. The photos and presentation of the flat were streets ahead of a near identical flat elsewhere in the block that was also up for sale. Matt was a man who was very confident in his own negotiating abilities but was able to back up everything he said he could do.
My only criticism would be that we didn't have many viewers but Matt was able to secure us a good deal, tying up sale and purchase at the same time.
Jake was a star throughout. It's one thing to get a deal agreed but then the real work begins of getting all parts of the chain working together. This is where I have seen other estate agents fall down dismally but Jake kept me informed throughout and the entire process was smooth and stress free. Any obstacles that we encountered were overcome within days.
All in all, I would happily recommend Jacobs Steel to anyone buying or selling. They acted like one cohesive team and were on the ball throughout. Thank you guys!... Read more
Seller
13th Jul 2019 (5 years ago)
A Lewis
We were impressed with Jacobs Steele - their professionalism, application and experience certainly helped us to get over the line. Friendly bunch too!... Read more
15th Jun 2019 (5 years ago)
M May
We've recently sold and purchased through Jacobs Steel and they have been absolutely terrific. We've been dealing with Jake who's super friendly, professional and managing to get us the house of our dreams while also selling ours super quickly to a price we were happy with. Straight talking and honest, I have always felt at peace of mind and know that my sale/purchase was being looked after, even when it's been more difficult times in the process. Everyone in the office is always super nice and seem to be up to date with the case even though they're not directly dealing with it. Highly recommend and will definitely be using again if we ever move again.... Read more
Seller
15th May 2019 (5 years ago)
M Townsend
Nice people to deal with. Very tenacious in pursuing both sales & purchases. Happy to recommend.... Read more
16th Feb 2019 (5 years ago)
S douty
Buying and selling property could never be described as straightforward but even by those standards, our experience was a hideous nightmare. That said, thank goodness for Juliet. She was singularly a beacon of hope and guided us through the process so professionally. She worked so hard for us and utterly supported us through the darkest of days. She was always the 1st to contact us with updates. Even going so far to do most of the work our estate agents should have been doing for us. Never has a person be more deserving of their commission! I know estate agents get a tough rap sometimes but Juliet could not be further from that stereotype. She is helpful, straight talking, honest, diligent, knowledgeable and thorough. I'm in no doubt that our sale/purchase would never of happened without her. If your considering using an estate agent, shes the one. Just can't recommend highly enough.... Read more
Seller
16th Jan 2019 (6 years ago)
N Minter
My husband and I were pleased with the service we received from Matt and his team at Jacob Steel, what could have been very stressful was mostly stressfree and we will use them again (if we ever move again).... Read more
2nd Jan 2019 (6 years ago)
D Bidwell
Great team... Read more
23rd Dec 2018 (6 years ago)
W Robb
We purchased a property from Jocob Steele in Shoreham. From having very little trust in estate agents we can truly say our faith has been restored. The team at Jocob Steele went well above and beyond to ensure our purchase went smoothly, everyone was in contact and up to date. The team were so friendly personable and patient with us, taking so much of the stress of buying away. We would most certainly recommend them to anyone thinking of buying or selling.... Read more
Buyer
15th Dec 2018 (6 years ago)
A George
John and his team made a very difficult move a lot more bearable. Nothing was too much trouble and John was professional throughout. Thank you guys for your help and kindness... Read more
24th Oct 2018 (6 years ago)
M Croucher
Just want to say that we were very pleased with the service provided by the whole team at Jacobs Steel.
They helped us through the sale of our property and the purchase of our new home. Would definitely recommend them.... Read more
Seller
3rd Oct 2018 (6 years ago)
G Hardy
A truly professional service by the team at Shoreham by Sea office right from the initial valuation through the photographs, which really showed my property at its best, accompanied viewings where the professionals form Jacobs Steel spent time taking each viewing round the house giving potential buyers time to view in a relaxed atmosphere and made sure that the best possible price was obtained and continued to drive the sale forward right up to completion. All this for a very reasonable commission rate
I highly recommend Jacobs Steel to carry out the sale of your property.... Read more
Seller
21st Sep 2018 (6 years ago)
K Murphy
Great experience with Jacob Steel. They were honest and straight forward. Always helpful and made sure to keep us informed.... Read more
21st Sep 2018 (6 years ago)
N Stan
From the first phone call through to completion, Jacobs Steel very professional, they were honest and didn't mess me around, mislead or hassle, as others did. Their professional approach is a testament to their local presence and I wouldn't hesitate to recommend in the future. If I wanted to market my property again I would definitely use them.... Read more
Seller
19th Sep 2018 (6 years ago)
P Howarth
A truly excellent service from Jacobs Steel. They have been a pleasure to deal with all through the process - very nice staff and always willing to help if they can. Buying a house can be very stressful and their helpfulness was much appreciated.... Read more
Buyer
19th Aug 2018 (6 years ago)
Ashleighpop74
Having dealt with Jacob Steel on our purchase side, we found the staff and in particular Matt to be a fantasic support. We had a major delay with solicitors and Matt did what he could to help chase things up and keep us informed. Great service with regular contact. We would definitely recommend their services.... Read more
Buyer
26th Jun 2018 (6 years ago)
J Thayer
Very friendly service. Kept me updated throughout the whole process and nothing was ever too much trouble. I knew they had an excellent reputation but was still impressed.... Read more
22nd Jun 2018 (6 years ago)
H N
I highly recommend Jacobs Steel - Shoreham By Sea if you would like to sell your house. The staff is professional. John is a very skillful negotiator. He will make sure to get the best deal for you.... Read more
Seller
21st Jun 2018 (6 years ago)
G Dearle
Extremely competent and dedicated to get everything sorted out.... Read more
24th May 2018 (6 years ago)
I Robinson
Very helpful and courteous visit from John in regards to providing valuation of property. Will have no hesitation contacting John and the team if we proceed with sale.... Read more
Seller
13th May 2018 (6 years ago)
I Chessum
I would like to thank Luke and then John and the rest of the team at Shoreham for the hard work and effort over the sale of my property, What should have been an easy sale took 9 months and three chains (all breaking at the bottom) each time I had a new offer within a few days. I had thought about using an on-line agency but it Jacobs Steel showed the benefits of having local staff who you could pop in and see and discuss things face to face.... Read more
Seller
15th Apr 2018 (6 years ago)
S Fernandes
I have had the pleasant experience of dealing with this estate agent
and in particular George Aylott of the Shoreham office. I was impressed with his professionalism and honesty and would definately deal with him specifically.... Read more
26th Mar 2018 (6 years ago)
C Dawson
Friendly and professional service. The team at Jacobs Steel in Shoreham couldn't help us enough. Would highly recommend and will be using their service again in the future.... Read more
21st Mar 2018 (6 years ago)
S Forrest
I used Jacob Steel (Matt Balmer) to find me a suitable flat in Shoreham as a first time buy. They were extremely friendly, helpful and Matt showed me round a number of great properties. He worked really hard to secure the finally deal and i couldn't be happier! Highly recommended.... Read more
Buyer
2nd Feb 2018 (7 years ago)
P Sparks
Down to earth and easy to deal with. Helped every step of the way to get the outcome we all wanted, would recommend... Read more
8th Dec 2017 (7 years ago)
N ramsamy
I just want to thank Luke and his team at Jacobs Steel in Shoreham for their work on my purchase. I was desperate to be in before Christmas and we completed on the 1st December!
The whole process from making my offer to completion happened in 7 weeks. Nothing was too much trouble and Luke and his team responded to my queries quickly and efficiently.
This just proves if you have a good team behind you, these things CAN happen quickly. And just as a little add on, i have been in my flat one week today and yesterday i received a lovely lily plant as a welcome gift from Jacobs Steel!
I highly recommend them and wish everyone at Jacob Steel Shoreham a very merry Christmas !... Read more
Buyer
8th Dec 2017 (7 years ago)
B Whitby
A big thanks to Matt and his team at Jacob Steel for selling our house and securing our new home.
A very professional and friendly team who kept us informed at all times throughout the process... Read more
Seller
4th Dec 2017 (7 years ago)
K Dunks
Thank you for helping us get our lovely new home!!! Matt, Luke and his team have been 'on the ball' throughout the transaction which was needed with the large chain. Thanks for all your help!... Read more
16th Oct 2017 (7 years ago)
Y Dan
Jacob Steel have totally restored our faith in estate agents! We were so impressed with the level of service and the overall communication. With their help and dedication we managed to sell our flat in Hove and buy the house of our dreams.
We would highly recommend buying or selling through them!
Big thanks to Matt, Luke, Josh, Elisa and the rest of the team... Read more
Seller
19th Aug 2017 (7 years ago)
A Wainwright
I can highly recommend Matt and his team at Shoreham branch. I purchased my home recently via Jacobs Steele and the whole experience was stress free. There was a few obstacles to overcome along the way but Matt dealt with them efficiently and in a pragmatic manner. Would recommend these guys to anyone in the Shoreham area. Great service.... Read more
Buyer
28th Jul 2017 (7 years ago)
C V&K
Thanks so much Matthew and all at Shoreham for successfully selling our property. Apart from the excellent service we were kept informed on a regular basis of the progress and helped to make sure everything was in place to get to completion. I will certainly use your services again.
We wish the new owner every happiness in their new home.... Read more
Seller
25th Jul 2017 (7 years ago)
R Slinn
Many thanks to Matt and his team for their helpful support during the testing process of selling and buying houses in the UK. Their strong rapport with our buyers helped smooth the way when we lost our first property.
Well done and thank you.... Read more
Seller
1st Jun 2017 (7 years ago)
J Chambers
A team that does not give up on finding and completing the best deal for you. Matt and Luke in particular worked hard to ensure that everything went smoothly. There are many estate agents out there, but Jacobs Steel have shown they will go the extra mile - highly recommended.... Read more
29th May 2017 (7 years ago)
A Button
Our thanks go to Matt and his team for their hard work in selling my Auntie's flat. We must give extra special thanks to Luke who, despite a long drawn out sale caused by solicitors, continued to give support and worked tirelessly to ensure we managed to see it through to completion. During the whole process he was very reassuring and always remained professional....many many thanks.... Read more
Seller
27th May 2017 (7 years ago)
C HUNT
We have just exchanged after a long journey of ups and downs due to our unusual property which all staff at JS in Shoreham helped us sail through. We highly recommend this great team if you are buying or selling. Always polite, friendly and professional... Read more
24th May 2017 (7 years ago)
P chapman
Great team and very helpful all the way through a difficult buying process.
Hats off to all the team but a special thank you to Luke for his help and expertise. Paul & Shirley Chapman... Read more
Buyer
13th Feb 2017 (8 years ago)
Samantha
Jacobs Steel has made buying our first home completely stress free! Amazing service.... Read more
Buyer
30th Jan 2017 (8 years ago)
P Reason
Josh did a great job of finding a buyer for our home and we managed to complete the sale in less than 2 months.... Read more
Seller
5th Jan 2017 (8 years ago)
J Rhodes
Matt and his team worked very hard to sell my mother's land very swiftly. I should have listened to him 6 months prior when he advised me what to do, but hindsight is a wonderful thing. Anyway several months later after being messed about Matt took as on and from offer to completion all was done and dusted in 6 weeks. Well done guys, I have already recommended Jacob Steel to another family member and they were under offer within a week! Great team work. Thank you.... Read more
Seller
4th Jan 2017 (8 years ago)
A O'Dell
Excellent service! House sold and moved in under 12 weeks. Josh in the Shoreham branch is a pleasure to deal with and provided timely updates. Nothing was too much hassle, and were always helpful for every email and phoned call made. Highly recommend... Read more
Seller
30th Nov 2016 (8 years ago)
S Cole
Matt and his team were very helpful with all aspects of the sale of the property. They gave me very good advice which lead to a trouble free transaction in record time! I wouldn't hesitate to recommend their services - thank you very much.... Read more
Seller
6th Oct 2016 (8 years ago)
C Bugden
I found them all at the Shoreham office fantastic with their friendly banter (Matt, the manager does remind me of Ricky Gervais in the nicest possible way!) but also their drive, professionalism and positive attitude wanting the very best for their clients is truly inspiring. The sale of my mother's bungalow went through so smoothly from having it valued right through to completion even though there was a chain of five properties involved. They also even organised all the house clearance as my mother had to go into a nursing home, this too was done with exceptional efficiency by a lovely company and I was left with nothing to do!
I just wish that when we come to sell our family home of nearly thirty years there will be a Jacobs Steele office like this one in our area!... Read more
Seller
1st Oct 2016 (8 years ago)
V King
Many thanks to Matthew and Josh who helped me this year sell my Mothers house, sell my flat and purchase my lovely new home.
All the team were very friendly, kind and understanding as they were aware that selling my Mothers family home was very painful for me.
I would highly recommend Jacob Steel in Shoreham without a doubt.
Thank you again... Read more
Seller
23rd Sep 2016 (8 years ago)
H Heasman
Jason and his team were fantastic, so helpful and went out of there way to complete the sale quickly and efficiently... Read more
Seller
21st Jan 2016 (9 years ago)
J shaw
Being an ex estate agent.I am super critical, and I must say I found this team all I had asked for not pushy, understanding of my needs and but also on the ball with events as they took place .advertised /sold/exchanged/completed in less than 12 weeks WELL DONE !... Read more
Seller
24th Nov 2015 (9 years ago)
S Panton

Matt and his team not only helped me find my dream house but also did an incredible job of securing a sale on the house we wanted to sell. Once I'd fallen in love with the house I wanted to buy it was a race against time to get our house sold. Matt and the team pulled out all the stops for me and sold it within days of it going on the market - in fact there were several viewing before it even went up online. They kept in constant contact but in a friendly and informative way rather than sales driven. Matt negotiated really well on our behalf and the whole team very pro-active, approachable and friendly. I felt like they actually cared about me, my life and really didn't seem to mind my constant calls to the office to see how everything was progressing or what had happened that day! I've just completed on my new house and couldn't be happier. If you're looking for someone to take the hassle out of buying and selling, who have great local knowledge and who don't just treat you like an obstacle that's in the way of getting paid - try these guys.... Read more
Seller
12th Nov 2015 (9 years ago)
J Bellm
Matt and his team managed the process professionally and courteously. I was considering using the internet but am really pleased that I used a local agent as they know the market locally and found a buyer on the first day ! There were delays but that was due to the solicitors and Mat did everything to keep things moving. I am really pleased with their service and would recommend them to any one buying or selling.... Read more
Seller
6th May 2015 (9 years ago)