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Well started great to be honest very professional and lovely people, but be warned I got a load of calls telling me I had to log into my account and start the review process or I would lose the house, well had family issues with my daughter and despite me calling telling them that the calls were persistent pushing me to sort the paperwork out, so quickly logged in and signed the paperwork stupidly not reading the fine print, I did the no deposit option and they said that payment was for the first weeks rent, and if I failed referencing I would lose it! So a few weeks go by and I had to pull out of the house and requested my first weeks rent back to be told I can't have it back and received and email with small print stating I would lose it, no mention of any of this in the calls leading upto me putting deposit down! So read the small print all 30 pages of it before you sign anything because they will refuse to give your deposit back!
Like my £450 is going to make any difference to there accounts this month and shows profit comes over customer satisfaction.... Read more
15th Oct 2024 (13 weeks ago)