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- Whitakers Estate Agents
Whitakers Estate Agents
4.4
96 reviews
- Branches 4
- Properties for sale 413
- Average time to sale 13 weeks
About Whitakers Estate Agents
Whitakers Estate Agents have 4 branches and they mainly list properties in HU10, HU9, HU3 and HU7. Over the last six months, they've listed 413 properties, with an average time to sale of 13 weeks.
Whitakers Estate Agents fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Whitakers Estate Agents operate, the average fee is 0%.
Get a quote for selling your property.Top performing Whitakers Estate Agents branches
Latest reviews for Whitakers Estate Agents
Anonymous Homeseller
5
Always at end of the phone if I needed anything
7th Jul 2024 (20 days ago)
H Arfan
2
I'm not surprised that Whitakers are highly rated because their customer service is spot on.
We viewed a property that required a lot of work, and we were lucky enough to have Angie show us around. Angie was fantastic; she left us to it and answered any questions we had. I loved the property and believed I could turn that house into a home.
As first-time buyers, we wanted to view the property again. Since the house wasn't cheap, we wanted to ensure we could afford the renovation costs. We booked a second viewing. At this point, nothing could have deterred me from putting in an offer, not even advice from family and friends. During our second viewing, the agent spent the first five minutes talking about their personal life and circumstances. When she finished, she reminded us that we had only 10 minutes left. Throughout the viewing, she followed us into every room, continuously reminding us of the time limit (I've never known any estate agents in Hull to have a 15-minute viewing limit and to remind us every minute). This created such a poor experience as we couldn't fully examine the property. We felt under pressure. The agent also mentioned that she disliked when buyers took their time and that previous buyers would linger. Then her husband called to remind her that she had only two minutes left, so we had to wrap things up. The reason for the 15-minute limit was that they needed time to get to their next viewing. The agent also complained about fuel costs and staff expenses, which seemed irrelevant to our viewing.
My partner's father took the day off work to see the house but got stuck in traffic (Hull A63 was closed, causing gridlock). It took him 1 hour and 15 minutes to arrive, and when he did, we were told to book another viewing. There were many ways to handle the situation better: the husband could have gone to the next viewing while the agent stayed with us, they could have given us an extra five minutes for my partner’s father, or they could have left us the keys since the house was vacant.
The people who showed us around were Mr. & Mrs. Whitakers. This experience ultimately deterred me from making an offer. If I could contact the vendor directly, I certainly would. If you were short-staffed, it would have been better to cancel my viewing and rebook it for a different date.
Overall, I've had no problems with the staff, and I think they are absolutely brilliant (hence the two stars and not one). However, the owners should practice what they preach. You wouldn't expect your employees to deliver such a service, so why should you? Whitakers did call us to apologise and to book another viewing; however, this has left a bad taste in our mouths. The staff shouldn't be apologising; it should be the owners.
24th Jun 2024 (5 weeks ago)
M Steer
5
Great service from start to finish! Friendly, helpful and professional staff. I would highly recommend.
29th Mar 2024 (17 weeks ago)
C Perkins
5
Absolutely top notch service from all the team at Whitaker’s in Anlaby, Ellie Hardy and Jim were exceptional. Wouldn’t go with anyone else in the future for buying and selling houses.
28th Feb 2024 (21 weeks ago)
Anonymous Homeseller
3
Recently taken off the market with you ,we explained we would like to be in the Hu8 area but was never sent any info on houses you had on the market with that post coad and you had a few be we had to seek them out ,being a client I'd have hoped you would be letting us know what had come on the market,not much communication after viewings and very sparse viewings anyway ,taking in the time of the year ,
25th Feb 2024 (22 weeks ago)
Will
5
All staff I had the pleasure of speaking to were very diligent and caring. All queries were answered in a prompt, professional, and, most importantly, friendly manner.
7th Feb 2024 (24 weeks ago)
All 4 Whitakers Estate Agents branches
H Arfan
2
I'm not surprised that Whitakers are highly rated because their customer service is spot on.
We viewed a property that required a lot of work, and we were lucky enough to have Angie show us around. Angie was fantastic; she left us to it and answered any questions we had. I loved the property and believed I could turn that house into a home.
As first-time buyers, we wanted to view the property again. Since the house wasn't cheap, we wanted to ensure we could afford the renovation costs. We booked a second viewing. At this point, nothing could have deterred me from putting in an offer, not even advice from family and friends. During our second viewing, the agent spent the first five minutes talking about their personal life and circumstances. When she finished, she reminded us that we had only 10 minutes left. Throughout the viewing, she followed us into every room, continuously reminding us of the time limit (I've never known any estate agents in Hull to have a 15-minute viewing limit and to remind us every minute). This created such a poor experience as we couldn't fully examine the property. We felt under pressure. The agent also mentioned that she disliked when buyers took their time and that previous buyers would linger. Then her husband called to remind her that she had only two minutes left, so we had to wrap things up. The reason for the 15-minute limit was that they needed time to get to their next viewing. The agent also complained about fuel costs and staff expenses, which seemed irrelevant to our viewing.
My partner's father took the day off work to see the house but got stuck in traffic (Hull A63 was closed, causing gridlock). It took him 1 hour and 15 minutes to arrive, and when he did, we were told to book another viewing. There were many ways to handle the situation better: the husband could have gone to the next viewing while the agent stayed with us, they could have given us an extra five minutes for my partner’s father, or they could have left us the keys since the house was vacant.
The people who showed us around were Mr. & Mrs. Whitakers. This experience ultimately deterred me from making an offer. If I could contact the vendor directly, I certainly would. If you were short-staffed, it would have been better to cancel my viewing and rebook it for a different date.
Overall, I've had no problems with the staff, and I think they are absolutely brilliant (hence the two stars and not one). However, the owners should practice what they preach. You wouldn't expect your employees to deliver such a service, so why should you? Whitakers did call us to apologise and to book another viewing; however, this has left a bad taste in our mouths. The staff shouldn't be apologising; it should be the owners.
24th Jun 2024 (5 weeks ago)
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Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
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Anonymous Homeseller
5
All round an excellent selling experience
14th Dec 2023 (7 mo. ago)
See all reviews
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
Anonymous Homeseller
5
Always at end of the phone if I needed anything
7th Jul 2024 (20 days ago)
See all reviews
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
Anonymous Homeseller
3
Recently taken off the market with you ,we explained we would like to be in the Hu8 area but was never sent any info on houses you had on the market with that post coad and you had a few be we had to seek them out ,being a client I'd have hoped you would be letting us know what had come on the market,not much communication after viewings and very sparse viewings anyway ,taking in the time of the year ,
25th Feb 2024 (22 weeks ago)
See all reviews
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
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Find your nearest Whitakers Estate Agents branch
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