All round an excellent selling experience... Read more
Seller
14th Dec 2023 (1 year ago)
R Gawthorpe
Whittakers installed a new tennant. when the tennant left the house was in a very poor state, infested with fleas all carpets had to be thrown away, full fumigation had to be done and several fixtures missing. Whittakers did not supply the inventory upon the tenant leaving so I was unaware items had been removed. Also some furnishings had been smashed, I was not made aware of this either. very dissapointed and ended up over £2000 in repairs out of pocket.... Read more
Landlord
1st Nov 2021 (3 years ago)
M Smith
Excellent service by Leanne and Sam.Always kept fully informed.
Professional and friendly.Could not ask for more.... Read more
14th Sep 2021 (3 years ago)
B Jones
Exceptional service, friendly, simple to understand and just so lovely to deal with. Personal service made me feel very valued as a customer and nothing too much trouble for them. Highly recommended to anyone.... Read more
14th Sep 2021 (3 years ago)
M X19
Do NOT trust this agency with your money or property.
They tried to not return a holding deposit for reasons that were illegal under the Tenant Fees Act 2019. Even when they agreed to return it they argued that they had no obligation to under the law. That a letting agent knows so little about their legal obligations is scary. Even scarier if you consider that many tenants and landlords won’t be aware of their rights and Whitakers will be able to withhold money from them to swell their own coffers.
The staff are also rude and dense.
Untrustworthy and deceitful - or merely incompetent? Who knows. The results are the same.... Read more
Tenant
11th Sep 2021 (3 years ago)
C Stevenson
Faultless. Thank you for your help.... Read more
9th Sep 2021 (3 years ago)
Lee
Bad experience from start no communication we have to chase everything up and get told the same excuse anyone hoping to move homes dont be reliant and hopeful of renting with these as you'll be a sitting duck for months and they won't even let you know when you haven't been successful would not recommend being reliant on then for finding a home to rent... Read more
Tenant
20th Aug 2021 (3 years ago)
S Coggin
Upon placing our house for sale the photo's used was awful. The guy used a flash which made every colour in the house look completely different. If they had done this properly he'd have used a tripod to negate the use of a flash or colour corrected afterwards. We repeatedly got viewing from clients who just wasn't interested. It seemed they'd had the viewing pushed on them by Whitaker's, with most of the prospective buyers not even been in a position to buy the home. Multiple no shows and the feedback after a viewing was totally non existent apart from one single occasion. We did eventually sell but the buyer had made multiple offers with other homes and ours fell through. Despite numerous phone calls and emails they failed to remove our sold sign and replace with a sale sign. I ended up removing this myself after watching people drive up to the house to look and then drive off under the belief it was sold. We sold again and that also fell through.... Read more
Seller
5th Jun 2020 (4 years ago)
G 2186
Very helpful staff, knew the answer to all my questions. Was happy to help any time I called. Would highly highly recommend to anyone A***... Read more
18th Feb 2020 (4 years ago)
A Phillipson
We used Whitakers to let one of our houses and found their service nothing but 1st class!!
Right from meeting Laura H. and also dealing with Sophie in the office. We will be using them again and we can highly recommend them.... Read more
Landlord
17th Dec 2019 (5 years ago)
D Griggs
They just do what they should do. My property and tenants are well managed with the right amount of communication back to myself. I can not rate the team here highly enough!... Read more
Landlord
19th Oct 2019 (5 years ago)
T Hanna
I have rented a property with Whitakers for the past 10 years. The staff provide a professional service dealing promptly with any issues. They give me sound advice and keep me well informed when anything is happening concerning the property... Read more
Tenant
14th Oct 2019 (5 years ago)
L Sanderson
Efficient and friendly managing of a property for me and my late father's house also.... Read more
Landlord
6th Oct 2019 (5 years ago)
R Storr
Excellent service and very friendly, I would highly recommend them for sales and rental of property.... Read more
5th Oct 2019 (5 years ago)
R Burnett
As this was my first time looking to rent a property, I was unclear on a lot of what was needed and did not know what to expect. However, Whitakers were very helpful and informative with any questions or queries that I had. Looking back, the process was seamless and tailored to how I wanted to work with the procedure. All very helpful staff and would recommend.... Read more
Tenant
29th Sep 2019 (5 years ago)
L Allen
Really helpful and friendly staff have let properties through them and will definitely use them in the future. Great at understanding the type of tenant you are looking for.... Read more
Landlord
27th Sep 2019 (5 years ago)
S Lungu
Yes of course 5 stars, great experience, helpfully people. They are the best in town. Highly recommended. Thank you... Read more
24th Sep 2019 (5 years ago)
N Robinson
Great, friendly & helpful staff... I would highly recommend this firm.... Read more
20th Dec 2018 (6 years ago)
J 85
Girls were very helpful, smooth service. Would fully recommend this company... Read more
6th Aug 2018 (6 years ago)