A (Bobbi)
Would love to give them a 5 star. They do work hard in chasing up information. Yet Towards the end, we found Leanne rude & hostile. Very sad. All our removal men were shocked. They heard everything…as I had my phone on loud speaker.
Our lovely buyer came to the house to reassure me. She mentioned some of the comments she made to her.
Moving day is not the time to let your professional approach slip so badly. Wish I had paid them after not before. It’s not always what you say but how you say it…that causes offence.... Read more
Seller
8th Sep 2024 (8 mo. ago)
Always at end of the phone if I needed anything... Read more
Seller
7th Jul 2024 (10 mo. ago)
VLADMK
AVOID SCAMMERS.This agency has been making fraudulent activity. They offered housing services, accepted payment, and then vanished without providing the agreed-upon service.AVOID this agency to protect yourself from potential scams.... Read more
20th Nov 2023 (1 year ago)
We had an offer at the asking price within 1 week. Unfortunately that buyer dropped out without explanation 4 weeks in, but within a week of that we had 4 more interested buyers and have accepted one of the offers.
Whitakers communication has been excellent at all times. ... Read more
Seller
27th May 2023 (1 year ago)
R Southcoat
Many thanks to Jemma, Leanne and the team for a smooth, trouble free transaction!... Read more
10th May 2023 (2 years ago)
Overall, a good experience. Leanne and her colleagues were always present, always following the process all the way through, chasing the other side when needed. They were quite enthusiastic about the house, which helped. And their price was fair, probably the best we found (if i remember well). Of course, not everything went smooth, but in general it was a positive experience. ... Read more
Seller
11th Sep 2022 (2 years ago)
A Townend
My daughter recently purchased a house that Whittaker’s were selling. They were so good at keeping her up to date with things and communicating with our solicitors. Very professional and approachable people at the branch on Anlaby Rd. Thank you so much.... Read more
Buyer
13th May 2022 (2 years ago)
C Greene
I have nothing but good things to say about Whitakers. They were always helpful, available, friendly and knowledgeable. They were very good at keeping me up-to-date on how the viewings and sale of my house were progressing. They helped answer questions and offer advice/support on properties that I was looking to purchase (even those not listed with Whitakers!) which was appreciated.
A special thanks go to Sam, Leanne and Jim from the West hull Branch. They have been absolutely amazing and I can't thank them enough! ????????... Read more
Seller
1st Mar 2022 (3 years ago)
B Jones
Exceptional service, friendly, simple to understand and just so lovely to deal with. Personal service made me feel very valued as a customer and nothing too much trouble for them. Highly recommended to anyone.... Read more
14th Sep 2021 (3 years ago)
R Storr
Fantastic work from Leanne and colleagues! We appointed whitakers to oversee sale/purchase of our house and the new one and they are brilliant. After 5 months of chasing (guess what.. more chasing) we finally got exchanged and moved in the same day but It was a long process and a lot of waiting but they got the job done (through no fault of theirs) Highly recommend Me and my family couldn’t thank you enough!... Read more
Seller
22nd Aug 2021 (3 years ago)

Utterly useless!
Attempting to organise a viewing with Whitaker's is like trying to replicate the D-Day landings. They don't tailor the time and date to suit you but bizarrely to suit the house. They only do viewings of a certain house on one day, another on a different day. I work full time so took a day off especially to view houses. The girl who showed us around early in the morning (I say showed us around, she opened the front door and stood outside on her phone and couldn't answer a single question) admitted she didn't have much else on that day but for reasons unknown to man couldn't show us around any of the other properties we'd previously requested to see.
I contacted them to say I was interested in the property we did view but I needed assurances some repairs would be done. I was told they would contact the landlord. I heard nothing for a few days and asked again to be told they had contacted the landlord but were awaiting a response. I waited another few days and phoned them to be told by a very rude woman who expected I should know the ins and outs of property law that I have to send all of the documents to them and pass the credit check before they can even speak to the landlord to see if they're going to make the house safe enough to live in! I managed to find the documents hidden on their website and sent them. I never got so much as an acknowledgment of receipt. After a week I gave up and went to someone competent.
AVOID!... Read more
Tenant
1st Apr 2021 (4 years ago)
H Goodwin
Whitakers helped sell our house within days of them coming round to take photos. They were professional and very quick with getting our house up on the market and were great with advise when we needed it.... Read more
Seller
10th Feb 2021 (4 years ago)
E Dobrot?
Sam and Leanne, very friendly and prompt. Courteous, it's a pleasure to collaborate with them.... Read more
1st Feb 2021 (4 years ago)
M Wedgner
Very helpful
Regards... Read more
6th Oct 2020 (4 years ago)
R Amalsadia

Whitakers make moving home how it should be and certainly break the stereotype of estate agents.
Andy came and gave a realistic valuation, not too low just so they could look good selling your property quickly or too high to make it seem you’ll get more (who wouldn’t want to sell their home for more).
This was because Andy came well prepared, bringing details of comparative properties and recently sold properties to back up his valuation to provide that balance between selling quickly but also maximising the potential return.
Within a couple of days of instructing Whitakers, we had photographs taken, a draft brochure and the listing live - the premium package also gave us additional exposure and worked as the social media package is what actually prompted the viewing.
Throughout the whole process Leanne kept us up to speed - she made the whole process stress free. Considering this is the biggest move we’ve made and were anxious about - she put us at ease.
She chased the buyers and their solicitors for updates and then our own Solicitors and provided us with regular updates - having moved twice with two other agents before, Whitakers communication was superior and even when we rang the office and Leanne wasn’t free, you didn’t have to leave a message, the other team members seemed to understand the status of all their clients.
Things go wrong and not all things are plain sailing, moving day came and once Leanne knew we were exchanging and completing on the same day, she stepped in to make sure we had regular updates through the day - again letting us focus on moving.
And the morning after we moved into our new home I even received an email from Andy wishing us all the best in our new home.
These small details made a huge impact. The staff in branch are a credit to Whitakers and Andy has done brilliant building a team that put the customer first.
I’d have no issues at all recommending Whitakers. Great service and great value - you certainly get what you pay for and more with the team at Whitakers. It’s a huge thank you for us.... Read more
Seller
29th Jul 2020 (4 years ago)
I had a fantastic experience selling my house through Whitaker's Anlaby Road - the service was good value, the sale completed in just over 9 weeks and everyone was friendly and professional throughout the process. In particular, Leanne was amazing and made the sale of my first house so easy. She always kept me up to date throughout the process and was happy to answer any and all questions. I would not hesitate to recommend Whitaker's. Thank you so much Leanne and the whole team!... Read more
Seller
23rd Mar 2020 (5 years ago)
B Muller
I had a fantastic experience selling my house through Whitaker's Anlaby Road - the service was good value, the sale completed in just over 9 weeks and everyone was friendly and professional throughout the process. In particular, Leanne was amazing and made the sale of my first house so easy. She always kept me up to date throughout the process and was happy to answer any and all questions. I would not hesitate to recommend Whitaker's. Thank you so much Leanne and the whole team!... Read more
Seller
17th Mar 2020 (5 years ago)
M Whitehead
Sam and Leanne dealt with the sale of my house. Always very professional, helpful and friendly. Wonderful communication and updates throughout the whole process. Would highly recommend.... Read more
Seller
29th Dec 2019 (5 years ago)
Georgia
Helpful from start to finish, as first time buyers Andrea and Victoria were on hand to quickly answer all of our questions!... Read more
Buyer
11th Dec 2019 (5 years ago)
J 85
Girls were very helpful, smooth service. Would fully recommend this company... Read more
6th Aug 2018 (6 years ago)
M Omond
People are so helpful and service they have provided been very professional... Read more
11th Jun 2018 (6 years ago)
C hon
Worst customer experience ever, had the sales talk, none of which was followed through or promised after completion. No formal complaints procedure, they just swept you underneath the carpet.... Read more
20th Jun 2017 (7 years ago)
A raza
Quick response but too many customers so property can go away quickly... Read more
9th Jun 2017 (7 years ago)