All the team at Manns have been brilliant .Everything so far has gone very smoothly and i am sure that is down to the excellent team work of all concerned
The agency re-let out the property to a new tenant on 04/09/2014 during my tenancy period when the property kept empty, without notice to me, without apology. The agency infringed my rights, treated me unfairly, ignored my statements and bullied me in a way that results in my financial losses of pro rata rental payment and full deposits no return and suffering avoidable aggravation, distress and inconvenience. The case had been forwarded to The Property Ombudsman.
If you are a tenant, please be very careful and definitely avoided.
Excellent customer service. Polite and efficient right from the start.
Always a quick response to any matters that needed sorting out.
Would 100% recommend the Hunters team
Offensive customer service from the Property manager. clearly i wasn't dressed in an elaborate or showy manner as such on arrival she concluded i couldn't afford the property. sad, you felt the need to judge someone before actually knowing them. i believe a credit check is usually done in place for this purpose. very poor service i received i must say. Please if you do decide to use this firm, make sure you are suited and booted. no tracksuits!
Orange sold our first house in Gravesend, in no time at all. Dan and Amanda were amazing and managed the whole process for us, from start to finish. Would highly recommend, we didn’t have to worry about a thing.
horrible agency! please avoid! staff is nice at the beginning, however as soon as you sign a contract there will be no help, at the end of tenancy they will try to deduct as much as possible from your deposit! very unprofessional, not helpful, with no respect to customer. I've rented for many years with different agencies and Orange is the WORST!!!!
Adam and the team are very helpful and proactive always going the extra mile . as a contractor I'm always in and out dealing with there costumers who always say there a good team , I would recommend using them as
they seem to have a genuine love for all thing property related and this shows in the upbeat approach and work ethic. keep up the good work
I am currently renting a property from Dockside in Marina Heights...what an AWFUL company to deal with, they couldn't manage their way out of a paper bag! The property is brilliant, unfortunately they couldn't seem to arrange for contracts to be issued, keys handed over, transfer of utilities, will only issue one key and electronic entry for the building despite it being a 2 bedroom property, and 3 weeks later I am still waiting for my parking permit for the 'parking space which is included with the property'.
Try and get as much dealt with up front and if you can use a different agent for the property, do!
Just sold my house through Balgores in Gravesend. Extremley happy with the service provided by Andrew- (Branch Manager) who continually updated me throughout the process along with Gill who also continually kept me in the loop. Will definitely be using them again for future purchases.. 5* service
Being a first time seller, our experience has been awful and we regret choosing balgores over the other estate agents.
From day one they got our strategy wrong by over pricing our property, leading us into false hope. This resulted in 2 weeks of wasted time, no viewings and the start of our frustrations.
Our house was described as an 'easy sell', after 3 months on the market we received just 6 viewings and no offers.
Did it improve from there on? Unfortunately not, the experience of the staff was clearly not apparent, communication breakdown between staff and ourselves were a constant presence and the overall service and experience has been a nightmare and complete waste of time.
Wouldn't recommend unless you're willing to sell under price, in Essex and enjoy making endless phonecalls for information.