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  1. Home
  2. A1 Property Letting
A1 Property Letting Logo

A1 Property Letting

Closes at 5:00pm
Llwynhelyg, Penrhyncoch, Aberystwyth, SY23 3EQ
A1 Property Letting are an estate agent in Llanrhystud. They mainly list properties in SY23. Over the last 6 months, they've listed 0 properties, with 1 currently on the market. They list properties for sale on Zoopla.

Opening hours

  • Monday 9:00am - 5:00pm
  • Tuesday 9:00am - 5:00pm
  • Wednesday 9:00am - 5:00pm
  • Thursday 9:00am - 5:00pm
  • Friday 9:00am - 5:00pm
  • Saturday 10:00am - 4:00pm
  • Sunday Closed
View all details

A1 Property Letting Reviews (35)

Have you used this agent?
  1. 49% 5/5 Stars
  2. 0% 4/5 Stars
  3. 0% 3/5 Stars
  4. 0% 2/5 Stars
  5. 51% 1/5 Stars

L Richardson

1/5 Stars
I couldn't get any thing about them I had no Joy wanted to see if that had any flats to let near me... Read more
10th Nov 2021 (2 years ago)

D Finney

1/5 Stars
I've rented with the majority of major estate agents in Aberystwyth and my poorest experience so far has been with A1Property. In my case they were letting on behalf of Emyr Davies who was written is as my landlord on my tenancy agreement. If you're not aware of Emyr Davies he has been featured in the news multiple times for providing unhygienic and misleading accommodation. The first thing I immediately noticed when moving in was how unsanitary all the communal areas, upon contacting A1Property I was told that the house is not cleaned between each tenant moving in and it is instead just checked that it is in a reasonably clean condition which it was far from. I noticed there was black mould/damp underneath the kitchen sink, upon mentioning this to them they told me it was 'discolouration' from a previous incident (which I think may be the most creative way of describing mould that I've seen). The cupboard reeked to open and yet again they just stated this with no intention of doing anything about it. The oven igniter was also out so you had to manually light the pilot inside the oven and on the hobs each time you want to use them. Safety wise this is obviously not ideal and a reasonable estate agents would normally carry out this repair. But A1 are far from a reasonable agent and told me that I must continue to manually light the pilot each time and they had no intention to repair it as they had provided the means to do so by providing a box of matches to use. I noticed the seal around the shower was filthy and covered in black mould (pictures attached), I sent them 3 emails about this all of which were completely ignored. Oh their was also a random hole in my housemates room which had been comedically taped over (picture attached). To be fair there's tons of other issues I could probably mention here which I experienced during a short (but stressful) 3 months of being an A1 tenant but I think I've made my point. The only remotely positive thing I have to say is that I received my full deposit back after having to email them to send it. I don't know if the blame is with A1 themselves or the landlord but either way I'd strongly recommend staying away from them and going with a private landlord or an estate agents who care about their tenants.... Read more
7th Oct 2021 (2 years ago)

F Baines

5/5 Stars
Although in the end we did not go with the property we were interested in due to loosing one tenant, the professional and friendly service I received from Sarah made the whole experience so much better! She was very helpful throughout the entire viewing process and also gave suggestions of how we could possibly rent the property as a smaller group. Thank you very much for providing such great service - I have no doubts that this standard would be upheld if we were to rent from this company!... Read more
7th Jun 2021 (2 years ago)

J Cuddeford

1/5 Stars
Two properties I have enquired about. Left an answerphone message and emails as follow ups. No contact back from A1 letting agent. Call yet again and informed that viewings were taking place that afternoon. And we live two and a half hours away. We had not even been invited or been contacted/refused/turned down. No excuse for feedback of short staff, phone not picked up or emails stock piling. You advertise a property and you should be there 100 percent to follow it through. Judging by your current Tenants experience, think we have had a lucky escape! The unprofessionalism of your customer service sings loudly and I will take my references and rental enquiry elsewhere.... Read more
19th Apr 2021 (3 years ago)

Z Pearce

1/5 Stars
This letting agency are to housing regulation and property maintainence what the empire were to Alderaan.... Read more
18th Dec 2020 (3 years ago)

K Griffin

5/5 Stars
Excellent service from everyone at A1 property. Attentive to your needs and extremely helpful. Would definitely recommend!... Read more
4th Aug 2020 (3 years ago)

H Price

5/5 Stars
Been with A1 for an academic year and I have nothing bad to say about them, only good. I am very unsure about the bad reviews they've been having and none of what's been mentioned in the negative reviews have happened to me in the duration of my year. A1 have been absolutely phenomenal. People have been saying that A1 are slow at responding to their emails, but I did not experience that. I had to contact A1 on multiple occasions, and every time I did I would get a very quick response, within an hour. One reason we had to email was a few things not working or damaged around the flat. A quick email, and a very quick response later, and A1 are already on it. They would send someone over to sort the issues out within a day or two! I should also mention that you should always expect there to be a few issues with the place you move into, I have never moved into a place where I didn't have to contact an agency to have something fixed, and I have rented a few places before I rented with A1. Just send them an email, and acknowledging A1's amazing service, they will have that issue sorted in no time! They are very kind, caring, patient and understanding people. Right from the time we had a viewing around the house, to the first day of moving in I have felt this. I'd pop to the office about something and all the time I've felt welcome, it's always been a very comfortable environment. A1 have also been fantastic with giving back our deposit. We had someone move out in the middle of the year, and the deposit was returned to them before our tenancy ended. There was a bit of a misunderstanding at the end of the official tenancy in regards to the deposit, but this was not directly related to A1. The misunderstanding was caused by the complex situation of my previous flatmate moving out, and DPS's very confusing website layout because it was not made for a situation like this. We should've received an email to confirm our bank details when A1 filled in the necessary details. The situation was sorted after contacting DPS. A situation like this will not happen if you don't go through the same as we did! Just a note, don't blindly head into a tenancy, do lots of research beforehand. Read all information in your tenancy agreement, read all terms and conditions of deposit protection, know what to do, and keep your accomodation tidy and in the same condition as it was the first day you moved into your accommodation and you will not go through any issues. All in all, A1 have been absolutely wonderful and I highly recommend them.... Read more
29th Jul 2020 (3 years ago)

W Kirkup

5/5 Stars
Been with A1 for the last two years. Both propertys were great value for money and property managers were always friendly, helpful and professional. Would definitely recommend to other students.... Read more
22nd Jul 2020 (3 years ago)

D Morris

5/5 Stars
A very professional and friendly business, any issues with customer service I've had they have constantly corrected the situation. The agent who showed me the property was very friendly and helpful. Will definitely use with this company again.... Read more
21st Jun 2020 (3 years ago)

L Barnett

5/5 Stars
5+++ stars! Hard working, caring, dedicated and empathetic team. Had a brilliant year living in their property and have just moved to another one of theirs. All problems handled timely and professionally. Really felt like they were in our corner. Our move could not have been smoother. They had our new property ready within two days of the previous tenant moving out! Always able to get in touch and always felt heard. Couldn’t recommend enough!... Read more
9th Jun 2020 (3 years ago)

H Sheard

1/5 Stars
Disgusting organisation. Rude and unprofessional staff, will make false promises to get you (probably a young and dumb student like myself) to rush you into signing the contract. I warn anyone against dealing with A1. It is not surprising that nobody has left a positive review, who isn't affiliated in some way with A1.... Read more
29th Apr 2020 (4 years ago)

K Habryka

1/5 Stars
DO NOT RENT WITH THEM! I was left with 600 pound debt because of the agency neglected the bills and now im liable to pay this bill which isn't even mine. SROTNGLY NOT RECOMENDED!!!!! Rude and unprofessional staff. after i tried contacting them about the bill i was shouted at over the phone. then after 2 months i tried checking on the issue to find out that no one has been taking care of the matter and i was clearly unhappy about it when trying to express my complaints i was shouted at again by the angry owner himself.... Read more
28th Feb 2020 (4 years ago)

L Llavona

1/5 Stars
Unprofessional customer service and unacceptable acommodations. My first negative experience was by email: when asking anything about the flat, I was met with blunt unhelpful answers which left me no better than before I had asked. When I arrived, they took me to the flat I have rented. The hall was full of spiders and cobwebs, and the living room was disgusting (see pictures). It was clear no inspection of any kind had been done. The lock of my room had been forced open by one of the other tenants and the bed and a chair were broken while cigarettes littered the floor. Jason, I assume the owner, changed the lock that day but I was so scared that night that the next day I went to the agency to ask for a change of flat. I have to say that the kitchen and the bathroom in that first flat were OK and looked relatively new. I was shown another apartment which was in a similar state. The carpets were filthy and there were still crumbs on the table. It was immediately obvious that no cleaning had been done since the previous tenant. Upon further inspection, I discovered: clothes and papers in the wardrobe; dirty socks and half eaten food underneath the bed. The carpet was frayed at the edges (see pictures) and the window was cracked and the latch did not work despite being on the ground floor, meaning that it could be opened from the outside. A further thing, the bed was damaged so when lying on it, my back was at an angle rather than being flat. I went to the agency and they told me to email them pictures of the things that were wrong, which I did. It took them 3 weeks to fix the bed. The day they came to fix it, I reminded them of the other things which were not OK. The answer to the crack was that I wouldn't be charged for it but it wouldn't be fixed either; to the carpets they said it was a normal thing about old carpets and they wouldn't do anything; and about the latch that they would send the carpenter to fix it. This took over 2 months. Luckily, during that time I was able to get it fixed by a friend. Two days after getting it fixed, I noticed someone attempting to open the window. If left until the carpenter arrived, this attempt would have been succesful and I would have been sleeping while a stranger entered my room. Overall, I would not recommend to rent with this agency. Flats are not in good condition and at the price they charge. There is no excuse. I believe they don't put the effort in because they know that they are dealing with students, who are less experienced and less likely to complain. I felt unsafe and uncomfortable for the entirety of my stay and I am very glad to be out of their accomodation. Edit: having read the response from the agency, I have decided to add this edit as I believe it is better to air my grievances publicly than respond in private so everyone can read it. I have to say that you were nice the first day. I went to the agency's office and you drove me from there to the first flat. However, this was after several missed calls and waiting in the cold despite giving an approximate time that I would arrive. Yes, I agreed to the second accommodation. However, this was admittedly due to my inexperience as a tenant (which honestly in hindsight I believe the company takes advantage of). There was a time pressure in place as I was informed that other people were interested in the property and I had only one day to decide, and the fact that I had just arrived from my country and had nowhere else to go. I did complain about the flaws as mentioned in my main review. I went to the office in person to report the problems and was told it would be fixed and to email them pictures. The next day (25th September) I did this and received no response. Three weeks later (14th October), with still no response, I emailed again to chase up these issues and attach more pictures but again received no response. I think my concerns are clearly expressed and correctly placed.... Read more
25th Jan 2020 (4 years ago)

C Jones

1/5 Stars
I was looking into renting with the company but noticee a short while ago a vague 5 star review appeared with a common surname to an employee of the company, upon a little digging on facebook it has become apparent that many if not all of the positive reviews are by friends or family of employees of the business, for example one of these reviewers has recently married an employee of the company, among others who clearly and publicly have other ties to the company, this not okay.. as it's a conflict of interests and misleading for people seeking an estate agents. If the company would like me to elaborate or provide public evidence I would be more than happy to oblige. But I would personally prefer not to name names of employees in the company without need. Look forward to hearing your response, Connor Jones... Read more
24th Jan 2020 (4 years ago)

C Parry

5/5 Stars
Very friendly and helpful staff, great to deal with. Would recommend to anyone looking for a letting agent in the Aberystwyth area!... Read more
24th Jan 2020 (4 years ago)

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