Support from the staff at the Savills Sales office at Cardiff Pointe was excellent. We had viewed several properties in the development in the company of Alyson Rees and had not decided if it was right for us. We subsequently rented a house on the development and as such were in regular contact with Alyson and when the house we purchased became available we were the first to hear about. Throughout the negotiations of the purchase and completion of the legal aspects the professionalism of all Savills staff, and Alyson in particular, was exemplary.
Really disappointed with the level of service. Very unprofessional!!! Full of empty promises.
Kelly and team have been more than helpful. We had a difficult property to sell and they all worked really hard to find the right buyer.
They are a professional group of people whom I would have no problem recommending if you are buying or selling a property.
Bought a house with them last year. Amazing service and our brochure was very detailed and professional. We were always up to date with information throughout the purchase.
Do not use Alexanders. They have absolutely no respect for their customers - especially students. We had letters written by our doctors detailing that the mold in house was causing us to have respiratory issues; the outcome? We had our intelligence insulted and were told we could take them to court. When you pay as much as we did in agency fees you expect an above average service, sadly we were left with a year of absolute hell. Not a week went past without one of us being reduced to tears by either the rude and unprofessional manner the manager (Layla) conducts herself in or the poor state of the house.
I have no interest in dealing with them ever again but please take this as a warning - there are several other decent, fair and honest letting agencies in Aberystwyth, so take your custom there. The sooner their income strategy (where they actively seek to take advantage of students away from home for the first time) is stopped, the better. I do not say these words lightly, but I honestly feel that this business is nothing more than a thief with a fancy office. The way they act is nothing short of criminal.