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Home
Estate Agents in Leicester
Accommodation Agency

Accommodation Agency

3.6

26 reviews

Opens tomorrow at 9:00am

7 Welford Road, Leicester, LE2 7AD

Accommodation Agency hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Accommodation Agency does have 26 reviews, with an average score of 3.6/5 If you're looking to sell in Leicester, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Kendals Kingswood - Granby Street - Lettings and Kal Sangra Shonki Brothers - Leicester. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

Monday 9:00am - 5:00pm
Tuesday 9:00am - 5:00pm
Wednesday 9:00am - 5:00pm
Thursday 9:00am - 5:00pm
Friday 9:00am - 5:00pm
Saturday Closed
Sunday Closed

View all details

Accommodation Agency Reviews (26)

Have you used this agent?

All (26)

Seller (0)

Buyer (0)

Landlord (1)

Tenant (13)

General (12)

Dbs

Extremely kind and very professional, highly recommended agency too go through! They would go above and beyond, been with them for over 20 years. Lisa... Read more

Landlord

5th Jan 2022 (3 years ago)

N Conroy

Fantastic agency really professional and friendly ! Allana helped us so much would recommend ????... Read more

13th Aug 2021 (3 years ago)

T place

First agency I've dealt with that actually work to help renters, Allana was a fantastic help and made the whole process simple and quick, thoroughly recommend.... Read more

Tenant

11th Aug 2021 (3 years ago)

D DoG

I'd like to thanks all the staff at The Accommodation Agency for the wonderful service they have provided, they have been nothing but helpful since I started to look for a property to rent. For anyone who is looking for a property to rent you can't go wrong with searching through The Accommodation Agency they will help you find what you need. I give them top marks for their efficiency.... Read more

Tenant

17th Apr 2021 (3 years ago)

midnight_raver19

I dont even know where to start. We've been living in this property since 2010 and have been here for almost 11 years. The agency were very quick at getting us sorted and moved in of course, why wouldnt they? When we moved in, the property was ok, we had problems and tried to deal with them as best we could. The issue with the Accommodation Agency starts to show when you start to have issues in the property. Throughout my tenancy ive had numerous issues and have contacted the agency about them. They are quick to tell you on the phone that someone will be in touch but you never hear from anyone. The amount of times ive had to call them back and repeat the problems is ridiculous. Example: there was a leak in the bathroom and it took ages for someone to come out and sort it. When someone finally did, there was enough water to come through leaving brown marks on the kitchen ceiling. We were told someone would check for mould but no, the two girls that came told me they were only here to paint and just painted over the brown marks (seems to be something they do regularly based on the other reviews ive read). We tried to make sure we looked after the property as much as possible but like normal wear and tear, other problems start to show. The tap in the kitchen need tightening because it was moving around when we tried to turn it on, that took ages for someone to come and sort. As a result, the cupboard underneath had water all over the place which damaged some kitchen products. These issues weren't major enough to make us want to move, until recently. There was a glass door attached to the side of the bath which fell off into the bath as the hinge just snapped randomly, no idea why. I was more concerned at the small hole that was left in the bath. I didnt notice the hole straight away as i was filling the bath at the time. It wasnt until i drained the bath afterwards and noticed it. As you can imagine, by this time there was already enough water that leaked through to cause more brown marks on the kitchen ceiling (our kitchen ceiling has had this enough times). We also have a leak under our sink, there's water leaking in the downstairs toilet and there's a sewage smell every now and then. We had our laminate flooring relayed a while ago due to wear and tear (slats were sliding everywhere). The same is happening again with the current laminate we have but the main issue is the laminate is now warping because of the leak under the sink. We told the agency about all these issues we're having (this isnt all of them by the way or i'll be here all day) and we're still waiting for them to sort things out. We keep being told someone will be in touch but again we're chasing them. Its been almost 2 months since we've had the issue with the bath and the only thing they've done is sent someone out to fill the hole in the bath with filler, they said they'd be replacing the bath but still nothing. Luckily there's no leak in the bath anymore but there's still the leak under the sink and toilet that are quite urgent. On top of this, the staff of rude and unhelpful. My partner went through a really bad time with his anxiety at one point in his life and Graham made rude comments regularly enough about him being in bed and it made him feel uncomfortable. Just an awful agency we wont be using again. I also cant help but notice that two 5 reviews have been left by Rebecca North. She is an office manager, she shouldn't be responding to ANY reviews with a 5 start review. That's manipulating the ratings to look good on the Acommodation Agency and its disgraceful, they should be ashamed of themselves for it. Finally, they seem to keep using this excuse that they only took over the business 10 years ago on some of the reviews (I understand this will be longer now) and were blaming the previous owners for the issues. However, when a person left a 5 star review saying they'd been with the agency for 18 YEARS, they're quick to accept responsibility for that aren't they!? My advice, stay clear of this agency! And apologies for the long review!... Read more

Tenant

31st Mar 2021 (3 years ago)

L B

Lyn is one amazing lady... Read more

20th Aug 2020 (4 years ago)

S Patel

Great service. Friendly staff... Read more

6th Dec 2019 (5 years ago)

J Sammons

This agency have always been so professional and experienced from the first time I viewed a property to the second property I took recently in an upgrade situation. It's family run with a local city based office. I can only say positive things about this agency. Thank you again for all your support and help throughout.... Read more

10th Aug 2019 (5 years ago)

A Armstrong

I cannot speak highly enough of the staff of The Accommodation Agency. They have been immeasurably helpful to me in a time of crisis. I've been with them for over 18 years as a tenant, without any cause for dissatisfaction or complaint. Thoroughly professional throughout.... Read more

Tenant

10th Jun 2019 (5 years ago)

A Roberts

Friendly and efficient service.... Read more

30th May 2019 (5 years ago)

J Boz

Surprised by other comments, always found the staff very friendly and had no issues with things like deposits at the end of my tenancy.... Read more

Tenant

10th Feb 2019 (5 years ago)

Chloe

If i could give it 0 stars i would,worst estate agents by far. RUDE STAFF In 2017 i rented with no end of problems from the get go. took months to sort to the point i left and spent the last 3 months of my tenancy living with family as it wasn't safe to live with my child. Mouldy damp walls covered over in paint & Electric faults are just a few of the problems. AVOID THIS AGENCY!!!!!... Read more

Tenant

7th Jan 2019 (6 years ago)

J Drywa

Very poor customer service. Not helpful at all. Staff in the office are very rude. They covered up the mould and when contacted the office, they tried to blame us saying 'we need to keep the property well ventilated'. But when there is a mould which has been painted over it always comes back. You just better off going with some other agency. TRUST ME, JUST STAY AWAY!!!... Read more

Tenant

14th Nov 2018 (6 years ago)

M Sivecky

Worst agency we came across with. AVOID AVOID AVOID.... Read more

8th Nov 2018 (6 years ago)

D Bamford

Lynn is amazing and helped in every way possible most amazing customer service from them all in the office and always made me feel very welcome, keep up the good work guys :) thank you, Danielle.... Read more

16th Oct 2018 (6 years ago)

J Cullen

I have been a tenant with the accommodation agency for over 4 years now and have never had a problem with them. Any issues I have had with my property have been dealt with quickly and in a very professional manner, the staff have been very helpful with any queries I have had and are always very friendly and welcoming. I would definitely recommend this agency... Read more

Tenant

11th Oct 2018 (6 years ago)

A Yusuf

WORST ESTATE AGENTS EVER. WE RENTED A PLACE THROUGH THEM FOR MY DAUGHTER AND I HAVE TO ADMIT THAT IT WAS THE WORST EXPERIENCE WE EVER HAD. THE HOUSE HAD MOULD ALL OVER WHICH THEY PAINTED TO COVER IT UP. WE ONLY REALISED IT AFTER AROUND 2 MONTHS WHEN ALL THEM BLACK AND GREEN SPOTS STARTED TO POP UP. WHEN WE ASKED THEM TO LOOK INTO IT ,THEY NEVER BOTHERED.AND FINALLY AFTER 3 WEEKS THEY FOUND THE TIME AND WHEN THEY CAME ,THEY TRIED TO PUT THE BLAME ONTO US. WE HAD A PROBLEM WITH OUR BOILER AS WELL AND LEFT WITH NO HOT WATER AND HEATING FOR 4 DAYS.THE HOUSE WAS NOT UPTO THE STANDARD FOR THE RENT WE WERE PAYING.IF YOU ARE A STUDENT THEN I WOULD SAY THERE ARE PLENTY OF OTHER AGENCIES YOU CAN GO WITH BUT DON’T GO WITH THEM.... Read more

Tenant

27th Sep 2018 (6 years ago)

R North

In reply to anonymous anonymous thank you for the great poem! but our family has owned the business for only 10 years so it must of been the previous family that you dealt with and we are sorry that you had a bad time with them. Regards Rebecca... Read more

23rd Jul 2018 (6 years ago)

A Anonymous

Why cant you rate as no star.. devious is what they are.....welcome to there excessive fees...we only live once so dont rent with these.....i dont milk my words but they do...they say family business haha thats not true........i rented off these over 10 years ago worst mistake of my life reading the reviews there still the same love to all god bless god knows there bad....... Read more

Tenant

24th Apr 2018 (6 years ago)

S Bunting

Worst company I've ever delt with ,manager and staff very rude and didn't want to help ,won't be using again... Read more

20th Mar 2018 (6 years ago)

P Gazzard

To say that the service from the staff and the business is five stars is an under statement! When I applied for my property in Feb 2017 they took me on face value and very professional in guiding me through my FIRST ever place of my own!I have been in my property for one year now and very very happy!would highly recommend!... Read more

Tenant

28th Feb 2018 (6 years ago)

R Smith

Fantastic staff. Been great dealing with all our need. Nothing to much trouble. Would highly recomend.... Read more

28th Feb 2018 (6 years ago)

R north

After reading the above reviews, We are surprised and concerned at the comments made about us. Yes, we are a family run business and we take pride in ensuring that both our Tenants and Landlords are well cared for. On checking our records Kim Jones and Sharon Wisdom have never been tenants/ Landlords of ours. We are willing to resolve any issues in relation to our business. Please do not hesitate to call into our office and speak face to face. Thank- You Rebecca North Office Manager... Read more

2nd Feb 2018 (6 years ago)

S Wis

Very poor at maintenance and responding to tenants.... Read more

Tenant

21st Dec 2017 (7 years ago)

T Brown

Due to my previous experiences, I do not recommend this agency. The houses completely disgusting. They tell you false information and they disguise mold etc with paint. I moved in and discovered various things were not working, i called the office nothing happened. I have learnt my lesson and i will not be doing business with them again. How can any human live in that state... Read more

Tenant

19th Jan 2017 (8 years ago)

C Gee

Amazing family atmosphere, a well organised accommodation agency, positive caring people. Wishing the business and its lovely people success!... Read more

1st Sep 2016 (8 years ago)

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