B cole
By far one of the best customer services representative I've ever come across. Especially a wonderful Lady called Alison , she's always there when you need answers. She's super effective and professional. I would always recommend Kendals & Kingswood Estate Agents to anyone .... Read more
19th Jan 2022 (3 years ago)
O Harris
Very responsive and helpful even during theses difficult times of covid I would highly recommend kendals & kingswood estate agent 11/10... Read more
21st Dec 2021 (3 years ago)
L kimberley-brooks
We used this agency to sell our rental property, having previously had dreadful service from a well known high street company, who failed to sell it after 3 months. We went with Peter at Kendals despite the slightly higher fixed cost of the agent fees - because at all stages of the quote and engagement he was professional, knowledgeable and efficient. The extra money was WELL WORTH IT as he sold our property on the first day at a price far higher than the other estate agents had even suggested. At every stage he worked very efficiently, even rescued our sale when the mortgage company threw a spanner in the works with our buyer, by keeping the buyer engaged. He is a proper old fashioned estate agent who will take effort to actually SELL your property - not just secure your business, get your fixed fee to list the property - and then not care whether it sells or not. He replies to your emails promptly and keeps you updated at all stages. We couldn't recommend enough for selling your property.... Read more
Seller
24th Nov 2021 (3 years ago)
C Kaeppner-Smith
Excellent customer service, had multiple dealings with them and they have managed to resolve everything. Well done.... Read more
8th Oct 2021 (3 years ago)
H Sabir
I just want to thank all team working at this agency. I have been always in contact with Alison, Allen and Tracey. They were amazing and very supporting towards our move from the previous place to the new one. Compared to my previous experience with the previous agency, I can see Kendals agency is a good one, they are professional, responsive to any concerns and always happy to help. Thank you very much :)... Read more
28th Sep 2021 (3 years ago)
R Moore
Been with Kendals for 5+ years now, fantastic service and fantastic people. Always with a listening ear for my concerns, informative and professional. Cannot fault them, thank you guys for your help.... Read more
6th Sep 2021 (3 years ago)
L Peate
I moved into one of Kendals properties 3 months ago and I can't fault the service I've received so far. If I've needed any help with the property they have sorted it straight away for me, property rent is also very reasonable especially during these times with covid, alot of other landlords have raised rental prices for no reason. Would definitely recommend... Read more
Tenant
6th Sep 2021 (3 years ago)
T Revill
Kendals have managed both my buy to let properties for over 20 years whilst I was out of the country. They were always efficient, informative, and professional.
They have assisted me in the recent sale of these properties, as well as advising me, professionally, on related matters.
I recommend them highly and Peter, in particular, has gone that extra mile to ensure the process went smoothly and I was kept informed.... Read more
Seller
31st Aug 2021 (3 years ago)
M Thomson
Beware, Kendalls will rip you off.
Rent will increase every 6 months, they try to charge you for their repairs. you will not get your deposit back, not all of it anyway.
AVOID! I moved out after only 1 year with these.... Read more
Tenant
16th May 2021 (3 years ago)
R Svedkauskaite
Very disappointed about customer service. Providing misleading information. Glad that we didn't book anything with this agency. Time wasters... Read more
7th Dec 2020 (4 years ago)
R hamilton
Outstanding service thanks too all Alison peter Paul and not forgetting Tracy..well done you as a team have made a ex solder ???? again.... Read more
18th Oct 2020 (4 years ago)
D VSII
I rented from them in 2008. Everything was fine until end of rent. They start to play with deposit. Try to charge me for things that I reported before I moved in. I'm still waiting for £20........ Read more
Tenant
19th Aug 2020 (4 years ago)
P NCD
I do not recommend to anyone! ? - they were scammers and thieves, for my friend Dariusz took the Deposit and pulled it at enormous costs (he gave the house clean and tidy.) They dumped his money from the deposit and the rent. I do not recommend to anyone !!!!!... Read more
21st Jun 2020 (4 years ago)
D W
We've been renting a house through this agency for one and a half year. After one year there was a problem with a main gravitational water tank, which comes out has been rusted all the way. This is the same tank we've used for a kettle and tea , disgusting. After reporting ,they did nothing for half a year. We've decided to move out. We gave the keys back one week before the agreement end date. On the moving out day ,the house was in a better condition than it was before .Very clean ,professionally cleaned carpets, few improvements etc. I've been told , that agency will contact me next working day if something is wrong with the property , which never happened. After over a week I got an email with a list of ''damages'' like one dust web (!) , items I left : window curtains, bbq , or weeds in a mini garden ( obviously after over a week!!) . Because of that agency deducted 350£ of 800£ secured deposit . Be very careful when moving out , take pictures , or go for inspection with them , otherwise you won't get your deposit back.... Read more
Tenant
14th Jun 2020 (4 years ago)
B Young
great service efficient and great experience would use again. the staff are helpful and helped me through the letting process.... Read more
Landlord
4th Mar 2020 (4 years ago)
C 2016
We have worked alongside Kendals since 2012. They provide a fair and honest service that is to be lauded. Nothing is too much trouble and they always listen to my concerns and take measures to remedy them as fast as possible. We thoroughly look forward to continuing to work with them for many more years to come to make the lettings and sales of properties as pleasant an experience for all involved as possible.... Read more
9th Jan 2020 (5 years ago)
S Dayman
excellent staff, deals with all our property's quick and easy, would highly recommend... Read more
Landlord
2nd Jan 2020 (5 years ago)
A Rutherford
I've had the pleasure 2 work with the company over last few years , working as a decorator and also close 2 the staff , they always got that extra step 2 help give customers a move into a fresh property, any issues occur in the property there on the ball and make sure all tenants are made 2 feel assured and relaxed when renting from them , staff are friendly and caring would highly recommend visiting the office and see 4 yourself the standard they work in 100% great service... Read more
Tenant
2nd Jan 2020 (5 years ago)
M Kocsis
Kendals have managed my rental for 10 years now. Cannot fault Alison in the office. Keep up the good work.... Read more
Landlord
22nd Dec 2019 (5 years ago)
K Hillier
I have found the staff at Kendals to be very helpful, friendly and professional... Read more
19th Dec 2019 (5 years ago)
L varghese
Very bad experience with them not reliable... Read more
2nd Jul 2019 (5 years ago)
K Mulliss
Awful experience. Did not show up to a viewing i spent an hour getting to. did not answer the phone when i tried to get a hold of them and there shop had closed early. When i challenged them on this they were rude and dismissive. Avoid!... Read more
16th May 2019 (5 years ago)
I agha
Awful experience ...... Read more
21st Jun 2018 (6 years ago)
S Basu
Not a very good experience..... Read more
31st Mar 2018 (6 years ago)
dyxy84
Shity agency avoid them,don't rent from then you will regret on the end.... Read more
Tenant
10th Mar 2017 (7 years ago)