If you’re searching for an agent to ensure your sale runs smoothly, look no further. Our team at Leicester are experienced professionals, and will manage the whole process from the initial property valuation to marketing, legal services and completion.
Opening hours
Monday10:00am - 6:00pm
Tuesday10:00am - 6:00pm
Wednesday10:00am - 6:00pm
Thursday10:00am - 6:00pm
Friday10:00am - 6:00pm
Saturday10:00am - 4:00pm
SundayClosed
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Frank Innes - Leicester Reviews (278)
Have you used this agent?
85%
4%
0%
1%
10%
G Doru
I had the best service from Chelsea and lottie... Read more
31st Oct 2024 (5 weeks ago)
L Richards
Poor communication! Myself and my partner had a letting viewing arranged. I requested the information of date/time be in writing via my email, this was ignored. The viewing was cancelled without us being advised (they said they'd rang me the morning of, but I had no missed call/voicemail)- I was at the property and waiting for 15 minutes before ringing up and told so. I even rang beforehand advising them we'll be a little late because of traffic- wasn't even told of the cancellation at this point. Completely dissatisfied with their service and lack of effective communication.... Read more
23rd Oct 2024 (6 weeks ago)
T Smith
We are current tenants of Frank Innes, Leicester office and have reported an issue which has caused us to have 96 hours now without electricity, hot water, heat, and damage to kitchen ceiling, and no one has set foot in the property to even assess it.
Thus far the only contractor to attend the property was initiated by us in order to prevent severe damage to the house and our property, and danger to ourselves. We are informed that this amount will not be reimbursed despite the fact that the incident occurred around midnight, with no out of hours emergency contact, and we still await assistance as this is written.... Read more
21st Oct 2024 (6 weeks ago)
J Didlic
Professional and friendly team and service.
Thanks to everyone at Frank Innes:
especially Jesse, Theo and Mr. Hetal Patel, who regularly updated me on the process of selling our house. Everyone very helpful and patient (with me with basic English) I really appreciate the job, they have done for me. Definitely recommend the Frank Innes agency...... Read more
20th Oct 2024 (6 weeks ago)
A Ambarle
Best agenacy for letting house helped me alot and realy appreciate the service provied and helping for things which i wnat specially thankyou to mr Olly Arnold.... Read more
27th Sep 2024 (10 weeks ago)
L Evans
After a very tiring day looking for a decent let I found Frank Innes Letting Agents I am very thankful for all the help I got especially from Chelsea who was patient and and seem to genuinely care... Read more
20th Sep 2024 (11 weeks ago)
J Fulller
We feel we had a below par service throughout. Requests were not responded to, we felt like a burden every time we rang up, agent was not at all knowledgeable or helpful with regards to the property- the house we were buying was not cheap! (Not that this should matter) but we were made to feel like we were buying a 2nd hand armchair they were that lack luster. I wouldn’t touch frank Innes again.... Read more
19th Sep 2024 (11 weeks ago)
E Falso
I'm currently buying a property through Frank Innes and have found them to be professional, efficient and friendly. Dylan Mahal, in particular has done a lot to organise viewings for me and to respond to my questions about properties very quickly. I would highly recommend this agent to any buyer.... Read more
5th Sep 2024 (13 weeks ago)
J Falls
Not replying and not picking up the phone, I’ve been trying to get wifi installed in my flat for a month and I don’t have access to the wifi cupboard and don’t know who actually holds the key. I call the office and they don’t pick up the phone. I email and they don’t respond. Maintenance have been good at fixing issues but they are separate to frank innes who don’t seem to do very much once you’ve signed the contract.... Read more
4th Sep 2024 (13 weeks ago)
A M
Olly emails me a very silly question, on 15th August, asking if I'm still in the property... obviously, i am bc I haven't handed the keys back. I responded back almost immediately asking how I go about starting the process to claim my deposit back but 11 days later no response, even after sending follow up emails. Useless... Read more
26th Aug 2024 (14 weeks ago)
M Wolanin
give it a wide berth, thieves and scammers... Read more
3rd Aug 2024 (17 weeks ago)
D Cowles
I’ve recently been dealing with Imogen Holmes regarding my mortgage application and what a pleasure it’s been so far..
I’m a first time buyer and it was really daunting until Imogen explained the whole process and made it so much easier.. She replied back to my emails really quick and was always there to help
When I needed advice ????
She set up Teams meetings to explain everything which helped out massively, she was really prompt and precise and found me a mortgage I was happy with..
I can’t fault the effort she put in, acting professionally through out and doing her job absolutely spot on!! Thankyou so far you’ve been amazing ????... Read more
3rd Jul 2024 (22 weeks ago)
U patel
I am currently buying a house through Frank Innes, until now I am very happy with their service. Dylan Mahal and Hetal Patel were very helpful, and have always dealt with my queries quickly and competently. I am hoping for the same level of service and support for the remainder of my dealings. Thank you.... Read more
26th Jun 2024 (23 weeks ago)
S Kali
I recently had the pleasure of working with Jesse Sidhu and I couldn't be more satisfied with the experience. From the moment we began, Jesse was incredibly attentive, knowledgeable, and dedicated to helping me find the perfect property.
Communication was seamless and prompt; every question I had was answered thoroughly and promptly. Jesse was always available to address any concerns and kept me informed at every step, which made the entire process stress-free and enjoyable.
Jesse went above and beyond to ensure that I was happy with my decision, offering support and advice even after the sale was completed.
I highly recommend Frank Innes to anyone looking to buy or sell a home. Their professionalism, dedication, and personalised service are amazing!... Read more
20th Jun 2024 (24 weeks ago)
M Ebrahimi
We are in the process of purchasing a property from Frank Innes. The agent provided the expected level of service. We would definitely do more business with them.... Read more
20th Jun 2024 (24 weeks ago)
Performance stats
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.