Very friendly and helpful staff who always provided great advice. We had a quick sale which was brilliant. Can't fault the service or the staff in any way!
I would never use as a seller, and feel they lied to me as a buyer. They consistently fobbled me off with a property they were selling.
Could not submit my offer correctly or update me with the details of the conditions.
Every offer I put forward, they wouldn't let me know if offer was excepted until I contacted them a day or two later, and when i did they just kept coming up with higher offers? from a "buyer/s" that suddenly appeared from nowhere.......considering this same house had NO interest in the 2 years on the market.
I kept getting the feeling they had an interest in who ever this buyer was???
Made me feel money/offer was never going to be excepted!
VERY underhanded affair!
Very rude staff! Unprofessional and arrogant. The worse for estate agency is to mislead you. They have let me down and, because of that I have lost funds. Save your stress and choose another agency to avoid learning in the hard way! Choosing Robinson was one of my very bad decision!
Absolutely atrocious Tennant care . Not interested in helping you with queries or problems you have. Ignore emails . Rude abrupt staff. I'm contactng my property owner direct now . Stay we clear of this letting agent
I've had a lovely experience as a tenant, would recommend.
Hossam Eldin Mohamed
The most unprofessional agency that I have ever seen in my life. See your deposit is already gone! Can not agree more with Gareth Edwards!
Also I found a tenant for them to move in quickly and they put a sign next to the door to charge the landlord and tenant all the fees.
We recently sold a property through the Durham office and bought the new one through the Crook office. Throughout, all the staff worked hard to make the process as smooth and stress free for us as it can be. Venture sold our house in one week! And three months from finding our new home and we are all settled in. Can't thank them enough.
WOW... WHAT A SET OF CON MERCHANTS.
The staff should be wearing Dick Turpin masks.
Email/Rang to view a property and have to say the staff were very polite & professional.
However as we were arranging a time I asked how much the moving in fees were and they said £1400 !!!!!
Thats NOT including the 1st months rent so to move into a normal run of the mill house would have set me back over £2000.
Jesus, I've heard of Robbin Hood but Robbin hunt comes to mind.
How can you honestly justify heinous abhorrent charges like that?