Anonymous Homeseller
I felt the communication with the agent could have been better, l felt they just wanted my money. I didnt hear anything from them after the sale, I felt the transaction was incomplete, no manners or follow up email or call. Maybe this is the way agents work, first time I sold a house.... Read more
Seller
23rd Jul 2024 (8 mo. ago)
F Moffett
I had James manage my property both when I was renting it out and when I then sold it. Very good communication and management of the property.... Read more
Seller
1st Nov 2023 (1 year ago)
T Barker
Quick response in taking professional photo's and listing my property. Great communication, always available on the other end of the line (or in person if needed!). Swift assistance with any issues or queries. Helps to manage expectation of both parties when going through the process.... Read more
Seller
24th Oct 2023 (1 year ago)
M Mikalajunaite
We recently had the pleasure of working with James for the purchase of our new property and the experience was nothing short of exceptional. His dedication was truly remarkable; he was consistently available to address our queries and concerns, even during his holidays, weekends, and evenings. The continuous line of communication he maintained ensured a smooth and swift transaction, and we felt well-informed every step of the way. Impressively, as I write this review, we have already exchanged within just 18 weeks, and that's considering we were involved in a 3-house chain purchase! James's commitment to going the extra mile for his clients is commendable. We truly appreciate all of his efforts and highly recommend him to anyone looking for a seamless property buying experience.... Read more
Buyer
23rd Oct 2023 (1 year ago)
J Durdle
James was the utmost professional from start to finish. He guided us through, what was a very stressful time. Would recommend him anytime, to people starting out on the road to buying or selling property.... Read more
3rd Oct 2023 (1 year ago)
A Munro
Alexander James have been extremely helpful in securing a property in challenging circumstances. Couldn’t be happier with the service they have provided. Thank you!... Read more
13th Sep 2023 (1 year ago)
S Furlong
James at Alexander James was fabulous in helping me sell my house, from start to finish even with some setbacks along the way. Thanks so much!... Read more
Seller
12th Sep 2023 (1 year ago)
D Wilson
From the moment we met James he was such a help and so comforting for us at what can be a very stressful time! James made the whole process seem very easy and clear and was available the whole way through the transaction to answer any questions and assist where needed. Very approachable and friendly service.... Read more
12th Sep 2023 (1 year ago)
H Cresswell
James has supported us with our property for the last year from marketing for sale to changing tack and renting it out. He is highly responsive to any questions, very friendly to deal with and has ultimately helped us get into the best situation with our house. Thanks James!... Read more
Seller
4th Sep 2023 (1 year ago)
N Calver
James Hopkins has been most helpful from the first time we met him to view some properties, through the purchasing, short-term letting and now occupation of our new house. James has always been so pleasant and helpful; it has made such a diference having his knowledge, advice and support. We could not have asked for more.... Read more
Buyer
5th Jun 2023 (1 year ago)
H Kassem
James was very informative and helpful when we were looking for a house to buy in Edenbridge. With his help we found the perfect home to start a family. Friendly and knowledgeable we highly recommend using Alexander James.
Hassan & Zara... Read more
Buyer
4th Jun 2023 (1 year ago)
M chen
James was incredibly friendly, professional and knowledgeable . Not only he helped me to understand the sales market, but also helped me with the strategy of purchasing my new home which was listed by aother estates agent. He is a real star! Thank you so very much James.... Read more
Buyer
16th Mar 2023 (2 years ago)
C Greenwood
Totally satisfied with the very professional service offered by James and his team from the outset. The few queries I raised were answered quickly and I particularly liked the video tour of my property. Personally I would definitely recommend this company in Edenbridge.... Read more
Seller
28th Sep 2022 (2 years ago)
J Sage
We are so pleased we used James to sell our property .
The whole process was handled professionally from start to finish .
The marketing of our property was excellent and achieved a sale very quickly .
James offers Excellent customer care and service -would definitely recommend him to anyone buying or selling a house .
Thank you James... Read more
Seller
17th Aug 2022 (2 years ago)
S .Clifford
James and the staff at Alexander James have been very helpful in providing an accurate valuation, marketing advice, and answering all our queries about selling our property near Edenbridge.
James was most informative, responded fully and quickly, and showed a thorough understanding of our needs and the market in this rapidly changing situation. Many thanks... Read more
23rd Jun 2022 (2 years ago)
K Farthing
We were totally satisfied with the service offered by Alexander James, Edenbridge branch for the purchase of our new home. They arranged two showings, helped with some enquiries and were friendly and helpful throughout the sale.... Read more
10th Jun 2022 (2 years ago)
Y Sawyer
I would highly recommend Alexander James estate agents. James was very helpful and went above and beyond during the whole selling process, and the communication was great.... Read more
Seller
11th May 2022 (2 years ago)
R Wildy
A very efficient service throughout especially as we needed a quick sale.
Would definitely recommend James who has responded quickly to all questions/enquiries from our first contact with him. He has a good area and market knowledge .... Read more
Seller
9th Apr 2022 (2 years ago)
P Pozzoni
Prompt response, sensible advice and thorough follow up - I would happily recommend James and his team!!... Read more
22nd Mar 2022 (3 years ago)
P Smith
Highly recommend Alexander James. Always very professional and prompt with great personal service from James. A smooth and efficient house purchase process... Read more
Buyer
2nd Dec 2021 (3 years ago)
? Kwiecie?
We could not be more pleased with the services offered by Alexander James Agency. James has been brilliant from beginning to the end dealing fast with various issues, which were very stressful at the time. He is been very honest with us through the process. We are very lucky he did proceed our sale. Wishing you a lot of success in the future. Alicja & Lukasz... Read more
Seller
31st Aug 2021 (3 years ago)
R Sargeant
I had the pleasure of purchasing a house through Alexander James. Always so very helpful with any query big or small, and very quick, efficient and professional. Thank you... Read more
Buyer
20th Aug 2021 (3 years ago)
D Law
Throughout a somewhat lengthy purchase, Alexander James provided an incredible service, going above and beyond, always having the answers, timely updates, and always contactable. Breath of fresh air knowing that they were working behind the scenes keeping things moving, and I will definitely be using them in the future.... Read more
Buyer
16th Aug 2021 (3 years ago)
R W
James clearly knows the local property market well. We always dealt directly with James in all our interactions and felt in safe hands the whole time. He absolutely went above and beyond his duty to ensure our sale went through smoothly and kept us informed the whole way. He was professional at all times and always contactable. Thank you for making a stressful time a little less stressful!... Read more
Seller
13th Aug 2021 (3 years ago)
E Hopkins
Agree... Read more
7th Aug 2021 (3 years ago)
A Hall
James helped us buying our first house, extremely professional and helpful during the entire process.
Couldn't recommend him enough!... Read more
Buyer
7th Jul 2021 (3 years ago)
A Powell
We have just moved house with the help of James @ James Alexander. a true professional, courteous and reliable. A credit to his industry. We would not hesitate to recommend him.... Read more
1st Jul 2021 (3 years ago)
P Gallagher
James was extremely helpful from day one, with a good, very competitive commission rate amd a vigorous approach to marketing our house. We had viewings every weekend for months, when our previous agent hadn’t got us ANY (!), and soon we had a couple of offers. Any problems we encountered were via other people - painfully slow solicitors, stamp duty window mayhem, etc. - and James remained positive throughout, encouraging us and making all the right calls to those who were slowing the chain down. You will receive energetic, modern, knowledgeable attention. I have no qualms about recommending him.... Read more
Seller
27th Jun 2021 (3 years ago)
G Lewis
James was the estate agent for our seller but kept us informed all the way through the process and very pro-active in chasing anything outstanding with his client and solicitor. Friendly, professional and way better than our estate agent. Would highly recommend. Thank you James for going out of your way to help make this far less stressful than it could have been. Gill... Read more
Buyer
20th Jun 2021 (3 years ago)
C Wilkinson
James is highly professional, attentive and excellent value for money. He is always available to talk and I would recommend to anyone selling their house in the local area.... Read more
Seller
17th Jun 2021 (3 years ago)
R Hall
We used James and his team to sell our property following the recommendation of a neighbour.
James was polite, professional and knowledgeable. Would definitely recommend.... Read more
Seller
16th Jun 2021 (3 years ago)
J Pilton
Great company to deal with and always prepared to go the extra mile.... Read more
12th May 2021 (3 years ago)
C Mcdonagh
More expensive than The Bridge opposite.... Read more
5th May 2021 (3 years ago)
J Stevens
Great company, friendly and helpful staff.... Read more
16th Apr 2021 (3 years ago)
J Western
Great company to deal with, James was super from the start and made the whole process less stressful & really worked hard to get us over the line.... Read more
13th Apr 2021 (3 years ago)
D Chandler
I chose James to sell my property as I was impressed by his professionalism, confidence and compassionate attitude.
The pictures taken of my property, by his professional photographer were to a very high standard, they really showed my house off to its best. James was always very prompt in communication, and he proved to be exceptionally knowledgeable about the house and area.
James made the next steps very smooth and stress-free, throughout offer to acceptance to completion. I would definitely recommend James Alexander to friends and family.... Read more
Seller
23rd Mar 2021 (4 years ago)
J Little
Really happy with the service, plus the bottle of prosecco was a nice surprise when we moved in.... Read more
Tenant
19th Mar 2021 (4 years ago)
L Witham
Excellent service from James and the team.... Read more
19th Mar 2021 (4 years ago)
B Cooke
Great service, James and the team are a real pleasure to deal with.... Read more
12th Mar 2021 (4 years ago)
D Matthews
Great company to deal with, James helped me all the way.... Read more
2nd Mar 2021 (4 years ago)
M Stains
Great agent, James was brilliant from the start to finish. He even managed to get us slightly more than we expected for our house, would highly recommend.... Read more
Seller
27th Feb 2021 (4 years ago)
E Arnold
James sold our house for us and was nothing short of amazing! Always in touch, answered all our questions and full of great information. Would use again and have been recommending to all our friends and family.... Read more
Seller
24th Feb 2021 (4 years ago)
D Bramley
Very informative and reliable.... Read more
4th Feb 2021 (4 years ago)
H Best
James helped us sell my mums house and went above and beyond with information given, appointments and helping on all aspects of selling the house. He is very knowledgable and knows what he is talking about! Would use again and will recommend!... Read more
Seller
4th Feb 2021 (4 years ago)
B Wickens
Very professional, would highly recommend!... Read more
4th Feb 2021 (4 years ago)
J morgan
Alex was really good and always keeping me up to date with the process of the sale. Once completed he gave us a bottle of processco to welcome us to our new home which i thought was lovely.... Read more
Seller
21st Sep 2020 (4 years ago)
B Kiwi
would not recommend at all. Look elsewhere.Unprofessional... Read more
17th Sep 2020 (4 years ago)
Really helpful at a very stressful time.
James made the process so easy, provided good advice and did the viewings for us too.... Read more
Seller
11th Aug 2019 (5 years ago)
D Hart
As an independent estate agent James provided us with a excellent customer experience while he delt with our sale and purchase. It made a big difference dealing with one experienced individual. Highly recommended.... Read more
Seller
19th Jul 2019 (5 years ago)
D Berry
Very satisfied with Alexander James, I have had a few bad experiences in the past with agents so happy to be proved wrong.... Read more
3rd Jul 2019 (5 years ago)
pinkprincess2007able
Very friendly staff and professional. I would definitely recommend this estate agent to my friends and family and would definitely use them again in the future.... Read more
30th May 2018 (6 years ago)
georgegleek
Good service, friendly team, highly recommended.... Read more
28th Feb 2018 (7 years ago)
A roulston
One of the best in the buisness thanks... Read more
25th Feb 2018 (7 years ago)
G Stober
It has been ages since I went into an independent pet shop (went today for bird food) and what a joy it was to visit Contented Pets. Such friendly and helpful service. I'll be going back, even if I don't have any pets (yet)!... Read more
8th Dec 2017 (7 years ago)
M B
Not your average estate agents by any means. Alexder James estate agents managed to find me a lodger that fitted my personal preferences in a short time frame. Unlike typical estate agents, the team at Alexander James constantly keep you in the loop (and do not unecissarily bother you either). Great team and would definitely recommend.... Read more
Landlord
8th Dec 2017 (7 years ago)
V K
Best estate agents I’ve ever used!!!... Read more
13th Oct 2017 (7 years ago)
M Grey
Very friendly and proactive. Professional and personable. Would recommend.... Read more
11th Oct 2017 (7 years ago)
A G
Fantastic value for money & professional service... Read more
3rd Oct 2017 (7 years ago)
K Cabassi
friendly helpful and will go the extra mile... Read more
13th Sep 2017 (7 years ago)