We recently started a tenancy in a property managed and let by Alexandre Boyes and the team there have made it a very easy process and have kept us informed at all points. They have been extremely responsive with any minor issues we’ve had so far. They are by far the best estate agents I’ve dealt with so far (which is about 5).
1 Star is giving them credit. The worst letting agent i have ever dealt with. Lied and withheld important information about the property, of which we had to move out from after 7 weeks. I would suggest you give these cowboys a wide berth and go with another agent. These scumbags are the kind that give letting agents a bad name. Let their contractors in without notice, threatened to keep the deposit, bogus fees on deposit return. Don't believe a word they say. Scum
The Old Barn, Hendal Farm Cherry Gardens Hill,Groombridge
Ron was great but we have still not decided what to do for the time being.
Just to let you know that everything is fine. Barry is keeping in close contact and updating me as and when required. I would like to say that I am very impressed with the service and attention that you have personally provided. The Howard Cundey Live 24/7 process proved to be very effective which resulted in a very quick sale of our property and I wish to thank you for keeping me informed every step of the way.
Best Wishes and Kind Regards Al
One dark, chilly November evening after having had our house on the market for almost a year, there was a knock at the front door. Having opened the door after searching for the key and wiping off the cobwebs (we rarely used this entrance, except in high summer) a young man who introduced himself as George was found to be standing there. “I’m sorry to disturb you” he said “but I’ve been driving past your house for some time now and have noticed that you haven’t yet sold it. I work for Platform Property and we would very much like to be in a position to sell your house for you.”
We were so impressed by George and the rest of the team at Platform, we decided to entrust them to sell our beloved home. They sprang into action and we experienced more activity in the first few weeks than in the past year! The entire team at Platform were aware of what was happening, so it didn’t matter who we spoke to. 2017/2018 were difficult times to sell any property but Platform never ceased in their efforts to reach a successful conclusion.
After sales care was exemplary, thanks to the wonderful, bouncy Toni. She’s a one off.
Thank you, Platform, for everything. You are the best!
DAVID & ALLY RIVERS
We signed up with Platform Property on the 21st June 2018, by the 24th August 2018 we had sold our house and moved into another through them - 9 weeks and 1 day!
Platform Property are by far the most innovative and progressive Estate Agency in Oxted and the surrounding area.
Right from the "off" George was very proactive in getting things up and running, meeting with us on a Sunday at short notice to kick things off. A few days later I received a call just before 8pm from Tom (The Guvnor) - a courtesy call just to make sure things were progressing OK......how refreshing for customer service in this day and age!
All viewings were arranged and carried out by Platform Property, with a full debrief on how it went to follow. We did not have to chase them once throughout the whole process.
Stuart & Lily played their part in getting the deal done and then the best bit.......Toni - the fabulous sales progressor who did not stop until completion! Toni kept the whole thing motoring along, especially keeping the solicitors on their toes and all parties in the chain happy.....all this, with pretty much a daily update on where we were at........simply excellent service!
Unfortunately for Platform Property, we love our new house so much that we will not need to use them again anytime soon, but I cannot recommend them highly enough to anyone wishing to buy or sell in this current tricky market......thank you for the cactus (named George) and keep up the good work!