From the first point of contact right through to the recent conclusion of my dealings with the lettings team at Hamptons, I have been nothing short of delighted. The customer service and interaction is nothing short of 5 star and as a landlord and prospective tenant on this occasion, I have had my faith in the entire industry restored by the professional, tight knit, communicative and tenacious team at Sevenoaks...warm, friendly open and honest...a heartfelt thank you to Mark, Bobbie and the team...you’ve been brilliant... Clare
Great service and good aftercare.Nothing too difficult and prompt responses to any queries. Sophie Cherry take a bow .
Great service and support from the Jackson Stops team in Sevenoaks. Highly professional and collaborative.
I have rented my house out via Jackson-Stops and Staff in Sevenoaks for the last three and a half years. During that time and even though I did not subscribe to a managed service, the level of help and support that I have received from Helen Kessling, Becky Nijhuis and Isabelle Greaves in particular has been superb. Isabelle, Becky and Helen have been friendly and extremely professional on every occasion and I would not hesitate to use the services of Jackson-Stops and Staff again.
I could not fault the service provided by Kings in finding me a tenant for my flat. As well as being a very professional, friendly bunch, they have good systems for keeping you updated on viewings and appointments and have the experience to vet prospective tenants and not always go for the “easy win”. I’d not hesitate to recommend them. Oh- their fees are reasonable as well.
Had a very negative experience letting through Kings. I rented a house which was infested with slugs at night, which was not resolved. Furthermore I had very greedy and unfair landlords who agreed to me painting the garden fence then charged me £200 at the end of my tenancy, infact despite having the property professionally cleaned they charged me £600 out of my deposit. The landlords removed batteries from the CO2 alarm then unfairly accused me and other such ridiculous antics. I found the whole experience rather traumatising as I had just moved to Tunbridge Wells and was not supported by Kings, particularly upon the ending of my tenancy. I would not recommend them at all because they did not support me nor my rights. A very unpleasant experience all round!
Brilliant. Very efficiently dealt with our letting. We wanted a quicker than average move-in to coincide with other commitments and they helped to ensure this was achievable. Would definitely recommend them. Very polite and courteous staff and any queries are responded to very quickly.
We recently had the pleasure of purchasing a house through Jackson Stops in Sevenoaks, and as is often the case with buying and selling properties, we experienced a number of issues with the chain during the course selling our property.
Jackson Stops took the lead in managing our expectations, delivering on their word and generally turning a very stressful experience into a great success.
They are calm, polite and true to their word. I only wish that in addition to buying a house through them, I had sold my house through them as well.
I cannot praise their level of service enough, and would highly recommend anyone considering to sell their property to use Jackson Stops.
I was very happy with this agent when I chose them to list my business as for sale. They were always helpful and proactive, the advertising, sales brochure and photos were impressive too.
Was just told on the phone, that they were out of my league! Then he hung up, all because I questioned the 5% selling fee. However, after the company reading the review, they called me up and apologised. Well done! Apology accepted!