We recently started a tenancy in a property managed and let by Alexandre Boyes and the team there have made it a very easy process and have kept us informed at all points. They have been extremely responsive with any minor issues we’ve had so far. They are by far the best estate agents I’ve dealt with so far (which is about 5).
1 Star is giving them credit. The worst letting agent i have ever dealt with. Lied and withheld important information about the property, of which we had to move out from after 7 weeks. I would suggest you give these cowboys a wide berth and go with another agent. These scumbags are the kind that give letting agents a bad name. Let their contractors in without notice, threatened to keep the deposit, bogus fees on deposit return. Don't believe a word they say. Scum
We were the purchasers of a property. Platform Property were great throughout the process - they took control, making it easy for us. The team there are knowledgable and thorough in their roles, often contacting us and ensuring the delivery of a high level of service. Overall, they were great and I appreciated that I never needed to chase them for an update as they were always on the phone to me first!
Recently purchased a first home through Platform property. The entire team are friendly, accommodating, helpful and there is a real personal feel to the service they provide. Hands down the best agents i have ever come across. I would also like to pick out Toni Keath who worked tirelessly throughout the transaction and was a true professional ensuring we were communicating constantly. The rest of the team Lily, George, Tom, Dan, Naomi and Mark were fantastic too and the fact that I know everyone in that team is testament to the truly fantastic personalised service that platform provides. I would recommend and actively encourage buyers and sellers to engage with platform as they do not disappoint and they will exceed expectations
Grateful for their input in us finding our dream first home
Dimil & Sheena
The Old Barn, Hendal Farm Cherry Gardens Hill,Groombridge
Ron was great but we have still not decided what to do for the time being.
Just to let you know that everything is fine. Barry is keeping in close contact and updating me as and when required. I would like to say that I am very impressed with the service and attention that you have personally provided. The Howard Cundey Live 24/7 process proved to be very effective which resulted in a very quick sale of our property and I wish to thank you for keeping me informed every step of the way.
Best Wishes and Kind Regards Al
We were selling via an online agent who gave us zero support but our buyers were selling via Platform. The team were extremely supportive and knowledgeable and helped us through the sale process with professionalism at every step. They were accessible and helped us as well as our buyers which doubled their workload. I would thoroughly recommend them if you are looking to sell your property.
We signed up with Platform Property on the 21st June 2018, by the 24th August 2018 we had sold our house and moved into another through them - 9 weeks and 1 day!
Platform Property are by far the most innovative and progressive Estate Agency in Oxted and the surrounding area.
Right from the "off" George was very proactive in getting things up and running, meeting with us on a Sunday at short notice to kick things off. A few days later I received a call just before 8pm from Tom (The Guvnor) - a courtesy call just to make sure things were progressing OK......how refreshing for customer service in this day and age!
All viewings were arranged and carried out by Platform Property, with a full debrief on how it went to follow. We did not have to chase them once throughout the whole process.
Stuart & Lily played their part in getting the deal done and then the best bit.......Toni - the fabulous sales progressor who did not stop until completion! Toni kept the whole thing motoring along, especially keeping the solicitors on their toes and all parties in the chain happy.....all this, with pretty much a daily update on where we were at........simply excellent service!
Unfortunately for Platform Property, we love our new house so much that we will not need to use them again anytime soon, but I cannot recommend them highly enough to anyone wishing to buy or sell in this current tricky market......thank you for the cactus (named George) and keep up the good work!