One of the worst experiences renting a house.
First mistake: renting without seeing the house. Me and my mate paid a deposit of about £80 to keep the house. Even the agent was showing it to other people even after that deposit was paid.
The house is a complete disaster. Notice to Lanlords, if you want an agent service, do not contact this property management. Your house will be in ruins in a couple of years. Don't worry about anything in the house.
Another important thing, if you pay a deposit which is the normal thing, in fact he will try to keep it.He will try to charge you anything to keep that deposit (I have checked personally, I have also found other people on the internet in the same situation :
https://www.getagent.co.uk/branch/arrow-estates-worcester-wr1/87276
I think the first opinions are bought, look at the ones at the end)
During the stay there are things that confuse me, he tells me and my partner that he was going to change the carpets on the floor. They don't change and on top of that he makes you pay for cleaning stains that already existed on it!
The agent is a real scammer. He didn't answer my partner's emails after leaving the property 5 months earlier because of covid. I finally told him to open a dispute on mydeposits and he got some money back. This agent is nothing but trouble. If you do some research on the internet you will see that there are more people with problems with the deposit.
I just hope you don't have the bad luck to hire the services of this agent.... Read more
Tenant
29th Jan 2021 (3 years ago)
One of the worst experiences renting a house.
First mistake: renting without seeing the house. Me and my mate paid a deposit of about £80 to keep the house. Even the agent was showing it to other people even after that deposit was paid.
The house is a complete disaster. Notice to Lanlords, if you want an agent service, do not contact this property management. Your house will be in ruins in a couple of years. Don't worry about anything in the house.
Another important thing, if you pay a deposit which is the normal thing, in fact he will try to keep it.He will try to charge you anything to keep that deposit (I have checked personally, I have also found other people on the internet in the same situation :
https://www.getagent.co.uk/branch/arrow-estates-worcester-wr1/87276
I think the first opinions are bought, look at the ones at the end, the first)
During the stay there are things that confuse me, he tells me and my partner that he was going to change the carpets on the floor. They don't change and on top of that he makes you pay for cleaning stains that already existed on it!
I just hope you don't have the bad luck to hire the services of this agent.... Read more
Tenant
21st Aug 2020 (4 years ago)
P Newman
Great experience. Professional people who were friendly and reliable. Highly recommended for both tenants and landlords... Read more
10th Aug 2019 (5 years ago)
J fergie
Very good service, professional from the start, property was in very good condition, could not fault anything with the property or staff at Arrow Estates, Many Thanks... Read more
6th Mar 2019 (5 years ago)
Adrian
I am a tenant and have been renting an apartment in Worcester for several months. I have found the service I have received from Arrow Estates to be excellent and very professional.... Read more
Tenant
26th Feb 2019 (5 years ago)
W Brennan
Very good service professional and friendly would recommend this company... Read more
22nd Feb 2019 (5 years ago)
M M
Great letting agent quick to deal with repairs, always answered the phone and responded to my emails. Rent and fees were lower than other agents and landlords. Friendly and positive would recommend them to any tenant.... Read more
Tenant
22nd Feb 2019 (5 years ago)
M Hawthorn
I have been dealing with arrow estates for around ten years now never had a problem... Read more
31st Aug 2018 (6 years ago)
J may
Great estate agent we have been dealing with them for many years. Trusted and reliable. I would definitely recommend them.... Read more
21st Aug 2018 (6 years ago)
P Roberts
Experienced agent with excellent properties within the Worcester city & University campus areas. Able to support both tenants & Landlords with local property knowledge & the legal arrangements.... Read more
25th May 2018 (6 years ago)
F Stephen
Quick and efficient service. Helped resolve problems during my tenancy. Always replied to correspondence and attended property to sort out issues. Would recommend to use this company.... Read more
Tenant
12th Apr 2018 (6 years ago)
P Jones
Excellent and professional service. Would always tenant my property quickly and pay rents on time. Would recommend to any new landlord.... Read more
Landlord
4th Apr 2018 (6 years ago)
D Price
Friendly staff, approachable and quick response to maintenance and repairs. Would rent again from Arrow Estates.... Read more
Tenant
4th Apr 2018 (6 years ago)
B Mulenga
Great letting service, helpful, professional and competitive fees. Would recommend.... Read more
Landlord
2nd Apr 2018 (6 years ago)