G Gandhi
Alexander and Co are the most professional estate agents we have come across. We received an wonderful service from then during our time with them. Alison was always quick to respond to our queries and sort them out at earliest. Very good service overall... Read more
9th Jan 2020 (5 years ago)
B Kaur
I had great experience when I bought a house. Very good service, all staff is very helpful.... Read more
Buyer
19th Dec 2019 (5 years ago)
L brown
Alexander and Co have been exactly what a good and caring agent should be. John Webb has been in touch constantly to help with finding a new tenant for my property. He is knowledgeable and helpful. It has been a pleasure dealing with him.... Read more
Landlord
10th Dec 2019 (5 years ago)
A Jain
Very pleasant to deal with! Shah in particular was very honest and supporting through the purchase process.... Read more
Buyer
9th Dec 2019 (5 years ago)
M shirvani
I had a great experience with Alexander & Co Harrow. The team where very quick to pick up the phone and get back to me with all the queries I had. John is very friendly and experienced and gave me the reassuring I needed when things were stressful. Shah and Andy where well aware of where things were and it was very easy to track the process with them.
I definitely recommend this branch in Harrow due to quality of services they provide.... Read more
5th Dec 2019 (5 years ago)
S Adrian
They are good and quick right on time. I had a lick I call them and they came very quickly thanks for that... Read more
3rd Oct 2019 (5 years ago)
J Varley
Hi
We used Alexander and co for the sale of a three bed house in Hillingdon. The sale went very smoothly once secured ,though we had to drop the asking price. The agent kept us informed on progress. Overall very happy.... Read more
Seller
17th Sep 2019 (5 years ago)
J Odimayo
I write this review extremely grateful for the service I was provided by Christina Koutsoudes at Alexander & Co.
From the viewing process with her colleague Arnass to the point I received the keys to my new apartment, I felt supported every step of the way. Even when a small obstacle arose, she handled it very well and resolved the situation efficiently.
I will definitely be recommending Alexander & Co to friends and family that are looking for a property as I am sure they will receive great service as I have.... Read more
Tenant
8th Sep 2019 (5 years ago)
D Sheridan
We loved renting through Alexander & Co, especially working with Christina who provided great communication throughout the process. Thanks!... Read more
Tenant
7th Sep 2019 (5 years ago)
Mahmood
Excellent service from Alexandra & Co and particularly Christina. From the initial viewing through to offer stage, and all the way through to finalising the agreement, she and the team have answered all our questions, requests and handled everything in a friendly and professional manner. I would highly recommend them.... Read more
5th Sep 2019 (5 years ago)
A Y
Best estate agents we dealt with during the buying process. Easily accessible and made the process comfortable from start to finish.... Read more
Buyer
2nd Sep 2019 (5 years ago)
M Loughlin
House was sold within 3 weeks, and went through on time highly recommended John and his team.... Read more
Seller
30th Aug 2019 (5 years ago)
V Dimova
Never again!!!! All was fine in the beginning easy getting a property... But when was time to check out WOW we had to pay someone else's damages. Why? Coz the person who was checking the property when we were checking in didn't take proper photos and didn't include in the report some damages and when we had to check out a different person did the checkout and surprise in the report were the damages which were already in the flat. Hold on not just that £150 for cleaning an extractor and a bit of dust, after the flat was professionally cleaned.
Just an advice make sure you guys double check when you get a property!... Read more
Tenant
10th Jul 2019 (5 years ago)
L Butnariu
Very impressed with the service provided by this agency especially Christina.She is very professional and helped us a lot.She followed up and made sure we got the house on time.Thank you Christina .... Read more
2nd Jun 2019 (5 years ago)
I Tacanel
I had the worst experience with this agency. If you do not want to lose money do not rent from them. you will not get the deposit back, it will find all sorts of reasons. I do not recommend... Read more
Tenant
19th Apr 2019 (5 years ago)
T Salmoni
The Alexander & Co harrow team have been exceptional with the sale of my property in North Harrow. Andy had always kept me up to date with viewings and feedback and made the process allot easier than I had imagined. Would definitely recommend this agent! Thank you for your service!... Read more
Seller
17th Apr 2019 (5 years ago)
C Lunder
Sophie, Anass and Christina have been superstars with my move into a rental property. Great communication from Sophie ! Christina and Anass have been pleasant on the phone every time I had to call in and help with any questions I had. Recommended a friend already to them.... Read more
Tenant
17th Apr 2019 (5 years ago)
N Nanji
Alexander and co have been very helpful. I first contacted them in December 2018 to get some insight into their company. I needed some general advice about moving over agents. I found them thoroughly professional and even though it was so close to Christmas and very busy, I think a day before Christmas Eve they still had the time to give me exactly what I wanted. I have been dealing with Alison for about a month and her no nonsense attitude and direct but firm approach knowing how to handle difficult situations calmly is exactly what I was looking for in a professional. I also found Sophie very much on the ball and Christina very charming every time she answered the phone. In total I would highly recommend this agency who sincerely have time for their clients. Nothing is too big or too small for them to deal with. Finally one thing that really stood out that my elderly mother was impressed with was the respectful manner inwhich we were greeted and offered tea or coffee, although we declined it just made that right first impression . My previous agents never had the insight to be as courteous or respectfully never mind even asking us for a glass of water.... Read more
27th Feb 2019 (5 years ago)
M Sharp
Amazing Customer service from Alison Dollan, Quick customer service with a smile. Would highly recommend Alexandra and Co and of course Alison. Many thanks... Read more
26th Feb 2019 (5 years ago)
B findley
It is rare these days to see anyone wanting to go the 'extra mile' when things become complicated.
Alexander's don't turn their back in adverse situations. They have been consistently responsive, reliable, thorough and fair as they are looking after the interests of landlord and tenants.... Read more
1st Feb 2019 (5 years ago)
V Zhita
I think everyone knows what a pain it is to go through agencies nowadays as i feel that as the viewings can be such a rush and agents can be pushy and demanding. Alexander & Co is none of the above. I had a viewing with a young gentleman named Anass who has made such a huge difference to my perception on agents. His professionalism was second to none and i would just like to say a big thank you to him for making me feel like he cared about my opinion rather than just pushing an apartment on me. Very Charming, understanding and a proficient agent!... Read more
28th Jan 2019 (5 years ago)
P Antrobus
Were extremely helpful finding a property to rent and now I’m moved in... Read more
Tenant
31st May 2018 (6 years ago)
R Patel
Worst Agent ever.Branch manager(Amy Harper) is very rude and arrogant.... Read more
14th May 2018 (6 years ago)
D Adam
AVOID AT ALL COST RUDE STUFF SHOUTED AT ME AND HANG OFF THE PHONE FOR ASKING HERE FOR DIRECTION .... Read more
31st Mar 2018 (6 years ago)
Rxxx
Christina Koutsouded- lettings negotiator so arrogant and dawnright rude behaviour, screamed on the phone couldn’t even listen or let me say a word was just shouted over the phone- could have just politely explain the viewing cancellation process or apologies. Avoid if you can unless you forced to deal with them- charging people hundreds of pounds for their services?! It’s very disappointing! I hope Branch Manager reading this...... Read more
Tenant
16th Mar 2018 (6 years ago)
B beware
Had very bad experience about non disclosure of approved planning permission information. Because of which we ended-up spending on searches, valuation fees and legal fees which we would not have spent if we had this information before.
Consumer Protection Regulations (and National Trading Standards Estate Agency Team) also prohibits the omission of material information provided to consumer if that omission could cause the consumer to take a transactional decision he would not have taken otherwise.
BUT BP and TPO is of the opinion that such is the risk for any buyer.
BUYERS BEWARE.
SAVE YOUR POCKETS.... Read more
Buyer
22nd Dec 2017 (7 years ago)
B Mansell
Outstanding service for Sales and Lettings. Highly recommended... Read more
6th Sep 2017 (7 years ago)
E weedon
Great personal service!... Read more
11th Jul 2017 (7 years ago)
S patil
Thank you Baker Pearce for helping me selling my house. Response from Baker Pearce was very prompt... Read more
Seller
4th Jul 2017 (7 years ago)
F Stuhmeier
My personal experience as a tenant was positive: BP were effective and professional on all levels. One of the better estate agents in London.... Read more
Tenant
14th Apr 2017 (7 years ago)
F Stuhmeier
My personal experience as a tenant was very positive: BP were effective and professional on all levels. They are definitely one of the better estate agents in London.... Read more
Tenant
21st Mar 2017 (7 years ago)
F Stuhmeier
My personal experience as a tenant was very positive: BP was effective and professional on all fronts. They are definitely one of the better estate agents in London.... Read more
Tenant
12th Feb 2017 (7 years ago)
H Diribe
I've had my fair share of unprofessional landlords and letting agents. Dealing with Baker Pearce was a breath of fresh air. They are an exceptional company that are not only professional but personable as well.
My move into my new flat was stress free and a lovely process.... Read more
Tenant
7th Jul 2016 (8 years ago)
A Haroon
Superb and fantastic. Thats how I can describe the team at Baker Pearce. They are extremely prompt when resolving problems. They helped me and my family out when all other doors were being shut on us.
... Read more
10th Jan 2016 (9 years ago)
B Hall
Our apartments have been managed by Baker Pearce since 1997. They have always been fair and efficient. As expatriates working in the Gulf we need good agents upon whom we can rely. Baker Pearce have always come up to scratch.... Read more
Landlord
12th Jan 2015 (10 years ago)
R rafikhan
I first used Baker Pearce 4 years ago as a tenant and I was impressed at how fair they were with us as tenants, as well as how they thoroughly protected the interests of the landlord. Sometimes hard to balance but they seem to do it with ease and courtesy.
Unlike some agents I have used, Baker Pearce are straight-forward, honest, patient and professional. They are not smarmy as some other top-end agents can be but rather instead down to earth and genuinely helpful.
After my good experience with them as a tenant, I subsequently used them as a landlord myself and I must say I wasn't disappointed with them. They do the job excellently without some of the b/s you can find with other agents. I hope Baker Pearce always stay this way, as I plan to use them for many years to come.
...After submitting this review I read some other reviews of Baker Pearce on this site and in one there were some unsavoury racial allegations made. I am not English myself but have to say that over the last 4 years I have dealt with at least 5 different members of staff of this company and I have never had the slightest inkling of any questionable behaviour or attitude, in fact far from it - they seem very decent people. I think it is only fair to mention this, as I guess they are unable to respond directly to such allegations themselves.... Read more
Landlord
22nd Apr 2014 (10 years ago)
T Jackman
Over the last 20 years, my wife and I have purchased 4 buy to let properties through Baker Pearce, sold two of them and had Baker Pearce manage the rentals for all of them. As expatriates living in the middle east, we usually only had a limited window of time for viewing properties, often only 3 or 4 days. BP sent property details to us and were always prepared for our arrival with a variety of properties to view and people to advise us of their rental potential, etc. We were always successful in finding a suitable property even with such limited time. BP provided a very personal as well as professional service and always followed up right up to and beyond completion.
Indeed as managing agents, on one occasion a BP employee's wife selected furnishings and fittings with which to furnish a property prior to renting, as we were already out of the country again! Thorough in vetting prospective tenants, we have never had a "bad" tenant and we have never had a sustained period without a tenant. Again, the service provided by BP is both professional and personal.
We have been able to sleep easy knowing that our buy to let properties are in the best hands. Everything is taken care of for us and we cannot recommend BP too highly whether for finding a property for purchase or for managing the rentals.... Read more
Landlord
11th Dec 2013 (11 years ago)
A User
Had a extremely ugly experiences with estate agent I went to see property on 29/10/2011 at barbany close in south harrow . Viewing of the property was arranged with sally rogues estate agent when i went there there was another white couple also waiting to view the property. First the estate agent came late from give time then secondly i was just complete ignored and total attention was given to white couple. When we came out property white couple didn't find impressive so they just walk off withut saying anything i was quiet interested in property and was also agreed to term and condition when i told sally estate agent that i am interested to rent this property (AS IF I WAS LOOKING FOR JOB NOT TO RENT A PROPERTY) she came out that she has put application to landlord for that and i was told will be informed in next day what landlord says well next two day passed didn't heart any thing so i finally called estate agent sally she told me that she has not heard anything from landlord but she will found out today after couple of hours she came with answer which i already new that landlord has not agreed. WELL MORAL OF STORY FOR ALL YOU COLOUR GUY IS ETHER U PAINT YOUR SELF OR DO ANYTHING TO TURN WHITE TO GET PROPERTY FROM THIS ESTATE AGENT .... Read more
Tenant
2nd Oct 2011 (13 years ago)