The team were great and handled both my sale and purchase efficiently. Took all my stress away! Would definitely recommend them over any other estate agency. Thank you!
Appalling customer service, THE WORST estate agency I have ever dealt with!! Having rented property for the last 20 years I am aware estate agents will lie through their teeth to get you on board and then be no help at all after you have paid the money to them. These agency staff in Rayners Lane are completely incompetent and their customer service is ridiculously poor. The management also dont accept any criticism and simply shrug their shoulders at their staff poor service. DO NOT rent through these people, they will RIP YOU OFF!! This agency should be closed, the staff are useless incompetent liars. I have given it one star as wasn;t able to give them half a point. YOU WILL regret renting through this agency!!
Gibbs are a well known estate agent as they are leaders in customer service. We were blessed to have Matthew Marchant as our Lettings and Property Manager. He is understanding and willing to work hard to developing good relationships with tenants. We are half way through our first year of tenancy with Gibbs and were happy to say, that whilst there were some teething problems, these have been addressed to a good standard. This was made possible due to Matthew's willingness to provide good customer service. His positive attitude, professionalism and communication skills were highly efficient.
Tahsin Ali Kassam
Jenna was great when me and my wife were looking for a property! Awesome service, would definitely recommend.
Excellent team in the Pinner branch. From all the estate agents I approached for a valuation Andrew Pearce's was spot on. They have a very realistic market sense and during the sale proceedings could not have been more helpful and 'on the ball'. Big thank you to Joe and his team! I would use them again any day. Highly recommended.
I am both disappointed and deeply annoyed with how Andrew Pearce has handled sale of Mapesbury, in Northwood. I was quite clearly given direction that 1.7m would be an acceptable offer by ALL trustee's if i was to make my self proceed-able quickly. I had keept you updated at every stage and put my house on the market and got an offer to get my self into ths situation. This is a complete u-turn - which to me seems to suggest that you had not put my intial offer of 1.7m forward to the trustees or consulted them and just simply allowed us to put our house on the market and used us as a porn and lied to us that 1.7m would be proceedable.
You now tell me that the expectation is 1.85m even though all trustees have previously accepted 1.7m or in the region off from two other vendors.
Given that i have continually kept you updated and you have not really bothered updating me or contacting savills to verify my situation suggests to me something untowards is going on.
I also dont belive the vendors have been guided correctly with regards to price and this has in turn set unrealistic exceptions. This was never a 2m plus house. The house is in need of complete gutting out, it has a sloping garden, is on a main road. Only 6 months before coming to market house sold on road for 1.5m simailr size plot but newer larger house for 1.5m. Therefore £1.6m cash offer is a strong figure. At 1.85 I can purchase on Astons Road in Moor Park. I dont belive you will sell for this much unless you can get a multiple housing scheme on it- which from my internal contacts appears highly unlikely.
I will keep a close eye on what this sells for and if it goes for 1.7m or less then i will be putting a strong case together for complaint to property ombudsman. I hope no foul play is being administered here such as retaining / or purposefully deprecating the property for a preferred prospective buyer.
Form the first visit we were really impressed with their professionalism and enthusiasm for the house. They promised they had clients already on their books and true to their word they had viewings before we even had the house details ready they had viewings. 16 viewings with 5 offers within 2 weeks. Follow up support has been great and despite my reservations about Estate Agent charges I think they have earned their money and I'm pleased to be able to recommend them to you! Excellent service. Kept us fully informed with regular updates, chased our buyer when needed and were very professional throughout. Would be happy to recommend them to anyone.
My mum's just exchanged on her sale through Robsons Pinner branch and they've provided an excellent service throughout a difficult set of transactions. Having suffered at the hands of one of the other local agents, Nick Cenizo couldn't have been more helpful with resolving all the issues that had arisen. Highly recommended!
This is the second time i have sold a property through Robsons Pinner. Dan and his team are knowledgeable and efficient. The only reason i have given 4 stars and not 5 is because it took a bit longer than expected to get the sold board up. This is is outsourced to a board company though and not directly down to Robsons, and they did contact the board company to get it sorted asap. I would recommend Robsons to anyone looking to sell their home in Pinner.