They are very professional and prompt in responding to any issue. I would strongly recommend them.
horrible service. My boyfriend and I arranged a viewing for a property that David Conway have advertised.
We live far away, need one and a half hour to get there.
when we on our way, 30 minutes before the meeting time, received a phone call from their agent saying that he was running late and need to re-schedule.
we told him that we had already on the way and we live in East London, we came across the London only for this viewing.
anyway, they just cancel our viewing!!!
What a waste of our time!!!!! We will never be using them again.
no apologies at all!
it happened late month. 2018
A big thank you for your excellent service provided to us in the purchase of our house! It has been a pleasure dealing with you at Gibbs Gillespie and we wish you well in your business for many years to come.
Thanks for your time
Appalling customer service, THE WORST estate agency I have ever dealt with!! Having rented property for the last 20 years I am aware estate agents will lie through their teeth to get you on board and then be no help at all after you have paid the money to them. These agency staff in Rayners Lane are completely incompetent and their customer service is ridiculously poor. The management also dont accept any criticism and simply shrug their shoulders at their staff poor service. DO NOT rent through these people, they will RIP YOU OFF!! This agency should be closed, the staff are useless incompetent liars. I have given it one star as wasn;t able to give them half a point. YOU WILL regret renting through this agency!!
Stephen Ryan has been our contact at Pinner Gibbs Gillespie. His style, direct, open manner, coupled with his efficiency and drive have been exemplary. Very impressed by the way he marketed our property, his hands on approach and integrity.
I can imagine all the reviews here fake. I dealt with Luke and Danny. They are just not good enough. They were unable to sell my property at all. There were no viewings for 1 whole month and then when I asked them about allowing me to give it to other agents, they want a commission in that too because I made a mistake of signing a sole agency contract. AVOID.... They don't know how to sell. They just dont know the business and market.
We let out our property through Andrew Pearce and we're really pleased with the service. We found staff extremely professional, providing realistic valuations, very responsive, understanding our needs and clearly explaining details every step of the way. Highly recommend. Thanks Sally and the team.
Very unprofessional people, When we moved out, they took our deposit a way by making fake excuses. Also they have promised part of our deposit back but never refunded back.
Form the first visit we were really impressed with their professionalism and enthusiasm for the house. They promised they had clients already on their books and true to their word they had viewings before we even had the house details ready they had viewings. 16 viewings with 5 offers within 2 weeks. Follow up support has been great and despite my reservations about Estate Agent charges I think they have earned their money and I'm pleased to be able to recommend them to you! Excellent service. Kept us fully informed with regular updates, chased our buyer when needed and were very professional throughout. Would be happy to recommend them to anyone.
Fantastic service from the whole team from start to finish. Dan kept me informed throughout the whole process and was very professional. Thank you for your hard work, I would highly recommend Robsons!
This is the second time i have sold a property through Robsons Pinner. Dan and his team are knowledgeable and efficient. The only reason i have given 4 stars and not 5 is because it took a bit longer than expected to get the sold board up. This is is outsourced to a board company though and not directly down to Robsons, and they did contact the board company to get it sorted asap. I would recommend Robsons to anyone looking to sell their home in Pinner.