Nicola
I would avoid at all costs when leasing a commercial property. They are interested only in their commission proven by their dealing with landowners who have the most terrible reputations & previous track records. The conclusion, to this company you are simply a number on a spreadsheet as opposed to a human being. They simply do not care.... Read more
Landlord
7th Dec 2021 (3 years ago)
M Warwick
I recently dealt with Paul Jeffries from BJB Commercial Stoke regarding a commercial property valuation. I received a first class level of service and can highly recommend their services. Paul's valuation was very in depth and assisted me greatly. The whole process was seamless and very professional.... Read more
16th Oct 2021 (3 years ago)
A woollaston
Butters john bee commercial Stoke on Trent i have always found Paul and the team most professional and very helpful replying to emails and willing to go the extra mile to help. I have used them for many years with my commercial property and have no complaints at all... Read more
Landlord
9th Oct 2021 (3 years ago)
C (Craig)
I purchased a commercial property a few years ago and the sellers agent was Butters John Bee. I was suitably impressed with how they operated and have recently engaged them on a current commercial property venture which I again have been impressed with how smooth, organised and efficient they are. They know their industry, market and offer great customer service. Highly recommended.... Read more
Buyer
7th Oct 2021 (3 years ago)
C Latham
Recently I have been looking for an office to expand our business in to and have been looking in the Stoke area and surrounding areas. As this is a new venture for our business, we had no idea of which Estate Agents to approach to assist with the search. The Commercial Team at Butters John Bee have been extremely helpful and understanding with our needs. They have made the right suggestions and organised the visits to view, in a prompt and timely manner to suit our availability. We have found an office that meets all of our requirements to move in to. I would have no reservations in using them again for this service.... Read more
12th Mar 2021 (3 years ago)
S Roberts
Butters John Bee acted for us on the sale of a commercial property which was not without some issues but they were very proactive and professional during the whole process and with their help the sale completed, We were very satisfied with the service and fees .... Read more
Seller
24th Feb 2021 (3 years ago)
M Karczewski
We have been working with BJB for several years and have always found them to be obliging, polite, professional and dedicated to providing an excellent service in all departments. We would not hesitate to recommend them for both commercial sales and lettings.... Read more
16th Feb 2021 (3 years ago)
I Johns
An excellent company with excellent staff, they have just recently sold a commercial property in Stoke-on-Trent on my behalf with minimal input from myself. I found Butters John Bee to be a very professional company and would highly recommend their services to anyone who asks.... Read more
Seller
11th Feb 2021 (3 years ago)
J Balsamo
Called on Wednesday afternoon to be greeted with a wishy washy “I’ll get the viewing booked in and you’ll receive a text confirmation.” for me to have received no further communication. Calls the estate agent on the day of the ‘viewing’ for a delightful being called Amy to scoff at me and say “yeah that’s the overflow team they always say that” and “it’s not one of us, our branch doesn’t look after that property” to which I queried why my details had been taken and I’d been treated in an unprofessional manner and she just scoffed again... I’m so relieved that the property I’m going to view is listed with another estate agent who were more than fantastic on the phone, because I’ll be avoiding these unprofessional children forever now.... Read more
29th Jan 2021 (3 years ago)
P Brammer
We sold our Commercial premises in the middle of the Covid Pandemic with excellent assistance from the Commercial team. A pleasure to deal with and both courteous and professional from start to finish. Great job done.... Read more
Seller
4th Dec 2020 (4 years ago)
V Jagpal
An overall, outstanding customer service received from BJB. I approached BJB to help obtain a tenant for a property. Throughout these unprecedented times BJB ensured that we were kept up to date with every detail and moment of the whole process. The turn around was quick - all thanks to a great customer service. Thank you especially to Paul and Fay.... Read more
Landlord
24th Nov 2020 (4 years ago)
A Telford
In response to the Review of this company by a Mr. Kad Khurrum unsure why he has left such a poor rating, as the vendor of the property mentioned it was sold for the full asking price within 3 days we cannot ask for more than that. If Mr.Khurrum had offered the full asking price rather than a derisory offer he may well have purchased it.... Read more
Buyer
14th Oct 2020 (4 years ago)
L Peche
Excellent communication, customer service and information provided. I was assisted by Tammy through out the lease who explained everything and looked after all my needs. Very transparent with all the fees, documents, procedures, payments etc. I'm very pleased with BJB overall??... Read more
Tenant
13th Oct 2020 (4 years ago)
K Khurrum
After making an offer on a property, the staff did not even try getting back to me to indicate if my offer had been accepted or to come back with a higher offer for their clients. I did all the chasing because they were too bone idle to get a maximum return for their client. They have absolutely no idea what they are doing, just a bunch of lazy receptionists who are out of their comfort zone. I feel sorry for their clients, who are paying this company to get the best possible values for their properties.....little do they know that they are just sitting about and not even trying for them.....total Shame and waste.... Read more
Buyer
17th Sep 2020 (4 years ago)
S Edwards
I have sold and purchased property via BJB Commercial over the past couple of years and found them to be professional and pro active. As a seasoned investor it is natural that I deal with agents regularly and can confidently say the commercial division of BJB is one of the best in the region.... Read more
Seller
18th Apr 2019 (5 years ago)
C Fort
Dreadful just received a bill for the property for things that never even existed. Charged for a washing machine that was apparently gifted to us previously because the landlord didn't want to pay for repairs. Now he's claiming that never happened and were having to fork our for it, this is after we were evicted for requesting damp repairs to the house as the kitchen wall was collapsing... Read more
Tenant
18th Feb 2019 (5 years ago)
N Fernyhough
Why can't you give a rating of 0? This means I actually rate there poor customer service... there poor maintenance and there poor properties... Read more
25th Sep 2017 (7 years ago)
J Kenney
This review is mainly to Newcastle under Lyme BJB, but now dealing with the festival park branch, communications are appalling.
After having my rent taken as a standing order when advising I would call up to pay monthly as I couldn't set up a standing order in time for it to be taken without getting bank charges, I then had my rent taken as a standing order...
Absolutely unacceptable, and throughout my dealings all responses have taken longer than it would take a tortoise to walk a marathon backwards... really poor service, and after prompting staff several times regarding the 2 faulty smoke alarms that it is landlords responsibility to ensure there is 1 on both levels of house, they still haven't done anything in 3 months, the 2 at the moment ar fitted to the ceiling and do not work, they cannot be removed either as even staff from BJB have tried to do this and failed.
Really poor service and still waiting for responses for my 2 issues that BJB have known about for 2 months and 3 months respectively...... Read more
Tenant
11th Sep 2017 (7 years ago)
H Ahmed
Rubbish service. Very defensive and impossible to cooperate with ... Read more
18th Feb 2017 (7 years ago)