Charlesons Gants Hill are an estate agent in Ilford. They mainly list properties in IG2, IG1 and IG3. Over the last 6 months, they've listed 7 properties, with 4 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla and Rightmove.
Opening hours
Monday9:00am - 6:30pm
Tuesday9:00am - 6:30pm
Wednesday9:00am - 6:30pm
Thursday9:00am - 6:30pm
Friday9:00am - 6:30pm
Saturday9:00am - 4:00pm
SundayClosed
View all details
Charlesons - Gants Hill Reviews (106)
Have you used this agent?
67%
0%
0%
2%
31%
A Mari
I m very disappointed about Munyua and this agency . I was to see one house in Newbury Park , we was agreed about everything, we sign the precontract and we pay 1 weeks and after , when the people from the house he supposed to move they don’t wanted to move anymore. After one month and one week waiting.They tell us that they will give money back but surprises they give me back just from 600£ just 180 something like that. I don’t recommend ever this agency. And that Munyua is very arrogant... Read more
31st May 2024 (8 weeks ago)
U Hani
This complaint is against your team member MUNYUA NGANGA. This person was due to show a property at 4pm at empress avenue. He called me at 2pm to arrange the viewing and said he could do 4pm because he hasn’t had his lunch and will need time. We have driven 2hrs from Paddington to come to ilford and arrived 3:30 we called the office and HIS HIGHNESS MUNYUA answered we asked him if we could conduct viewing early as we were near the location and it had been 90mins since munyua’s call we assumed this ‘lunch break’ would be over. His response was disgusting, rude and insulting. We are potential customers, this is his job. He responded saying ‘I told you I am at lunch I haven’t finished so the viewing will be at 4. And the office is empty i can’t leave it.’ Customers needs are first in any industry. He was hostile and his attitude was extremely rude. As girls coming to view this property do we want to be around such hostility? We waited till 4:12pm and there was no sign of mr munyua. When he arrived he was sat in the car with his shades on he didn’t bother coming out the car. We are disappointed because we did 5 viewings and to end with this nonsense.... Read more
20th May 2024 (10 weeks ago)
P Limited
Very unprofessional
They don't have properties available which they advertised online and they just capture clients data for marketing purpose on the base of fake advertised properties online, I will not recommend them ever to any one, just waste of time, complete disappointment, very very bad and unprofessional... Read more
17th Apr 2024 (14 weeks ago)
M T
They listed a tiny studio flat on Bethnal Green high street for £1400pcm - with the following description:
"Perfect for discerning individuals and couples seeking a sophisticated yet comfortable living space, this stylish flat features an impeccably designed open-plan kitchen seamlessly integrated with a luminous living area."
Source: https://www.rightmove.co.uk/properties/145204409#/?channel=RES_LET
Wow. Enjoy your 1* rating.... Read more
25th Mar 2024 (18 weeks ago)
V Laxmi
Huge thanks to Yaseen and his team at Charlesons for helping find a tenant for our property. They managed to get a higher rent than what we anticipated and kept us up to date with each step of the way.
Thanks to Sharon, Karjal & Moon for their contribution at each step.... Read more
10th Feb 2024 (24 weeks ago)
V Saxena
We have been associated with Charlesons for over 5 years. We found them to be extremely professional. A special callout for Raees and Sharon who helped us at the times when we needed the most. Highly recommend.... Read more
8th Jan 2024 (6 mo. ago)
H Tan
Worst ever service provider. There is 100 times better agent out there. Please escape if you can. Don’t waste your time and money. No value at all!... Read more
3rd Nov 2023 (8 mo. ago)
I ciobanu
during the rental period the house was sold and the respective landlord changed...now under the cover of a landlord, my deposit is not returned because the landlord does not accept negotiations with the investments made in the house,you only know how to deduct profit.but under what conditions I took the property and how I left it is a very big difference it looks tens of times better and neater.and the discussions with Kelvin and Akeel are no longer valid because you replaced them with other people.
anyway, I hope I don't end up in the same lane soon .I already have experience .
I hope others don't have such experiences... Read more
2nd Oct 2023 (9 mo. ago)
K Lewer
I have been trying to make contact with someone at this agency for two days, no-one picks up the phone, replies to a voice message or email! Looking to rent a property being advertised - if it's yours you may want to consider another agent!... Read more
4th Aug 2023 (11 mo. ago)
A Roofing
We have been working with Charlesons and closely with Raees on their properties and block management. Raees is a credit to the team. He is always very professional and prompt with his responses.... Read more
13th Jul 2023 (1 year ago)
C N
I had a terrible experience with this real estate agent. They were unresponsive and unprofessional throughout the process. I had to follow up multiple times to get updates on my property search and they never followed. I would have appreciated more communication and transparency from them... Read more
24th Jun 2023 (1 year ago)
S Islam
Charlesons have been fantastic in managing my property especially Arbaz who has been in constant communication with me and helping me find the right tenants. Karjol who did the references has been a star made sure I was protected.... Read more
13th Jun 2023 (1 year ago)
J Peter
Charlesons have been fantastic is finding the right property for my family. Big shout out to Arbaz who has been a real gentlemen very knowledgeable about the industry and a real professional.... Read more
9th Jun 2023 (1 year ago)
S Hasan
Arbaz was my first point of contact and i must say his been a true professional from start to finish. If you ever want to rent out your property go see Arbaz at Charlesons. They are the best agent in the local area.... Read more
26th May 2023 (1 year ago)
R V
Arbaz at Charlesons as been fantastic with renting out my property. Kept me in loop with all communication even if it meant calling me outside work hours. Arbaz is a true estate agent as well as Shanon, Karjol and Raees... Read more
26th May 2023 (1 year ago)
Performance stats
% of asking price
We cannot show these stats publicly. To view these, you'll need to create an account.
Average sale time
We cannot show these stats publicly. To view these, you'll need to create an account.
Fee
We cannot show these stats publicly. To view these, you'll need to create an account.
Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.