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- Spencer Curtis Estates - Ilford
Spencer Curtis Estates - Ilford
Opens Monday at 9:00am
25 Beehive Lane, Ilford, Essex, IG1 3RG
Spencer Curtis Estates Ilford are an estate agent in East Ham. They mainly list properties in IG2, RM7 and E11. Over the last 6 months, they've listed 2 properties, with 5 currently on the market. Most of the properties listed are 1 bed/studios. They list properties for sale on Zoopla.
Opening hours
- Monday 9:00am - 5:00pm
- Tuesday 9:00am - 5:00pm
- Wednesday 9:00am - 5:00pm
- Thursday 9:00am - 5:00pm
- Friday 9:00am - 5:00pm
- Saturday 10:00am - 2:00pm
- Sunday Closed
View all details
Spencer Curtis Estates - Ilford Reviews (33)
Have you used this agent?
36%
3%
0%
0%
61%
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extremely disappointed with the service I received from this agency.
The staff member I interacted with was very rude and impatient, and abruptly hung up the phone during our conversation, which was both unprofessional and discouraging. Furthermore, I felt that their behavior towards me was discriminatory based on my race, which is completely unacceptable in any setting, especially in professional interactions. I would not recommend this agency due to the poor customer service and disrespectful treatment I experienced.
1st Jul 2024 (26 days ago)
K Misko
April 2024. Very dissatisfied with the service. We booked a property for viewing for Wednesday at the beginning of the week, and then that same day called to postpone it to Thursday.
On Thursday they called that they would like to post pone for Friday instead, we played nice - and said no problem. And on a Friday morning, finally the date of viewing, they called to ask if we are still available for a viewing as well as slightly pushing it to come even earlier - we confirmed. While we were on our way (sacrificed half of the working day to make it there) literally 20 minutes before the viewing - they called to say someone made a holding deposit on the property…. ???????????
I don’t know the details on the inside, but it seems like we were not the top candidates for the listing, and they were keeping us as last resort giving what seemed like made up excuses, as clearly the property was viewed on our initial scheduling days, otherwise how did someone place a holding deposit for it so soon.
Regardless of any of that, this situation just leaves a super bad aftertaste, felt very unprofessional and just seemed that they didn’t care at all ???????????
????
12th Apr 2024 (15 weeks ago)
S Begum
I would give it 0 stars
Confirmed twice. Even have ghe email confirmation on my phone
Sat outside. Noone showed up. Tried to ring the office and noone is answers
Disgusting service. I left my job early for a 3.45pm viewing!
12th Apr 2024 (15 weeks ago)
C Piccioni
AVOID
-Taken an appointment for today 10am
-Confirmed twice yesterday via phone
-Arrived on the place this morning at 10am
-The agency didn't show because they said they wanted an additional confirmation and they said they tried to call me - NEVER RECEIVED A MISS CALL ON MY PHONE NEVER RECEIVED A VOICE MAIL.
WASTED OF TIME TOTALLY NOT PROFESSIONAL
15th Dec 2023 (7 mo. ago)
I Sprodzena
Renting trough this agency over 7 years now. Have no any problems. People who work there are very kind and helpful. Deal with any kind of issues fast and effective. Thank you very much.
28th Oct 2023 (8 mo. ago)
A Mamedova
We are extremely disappointed with the service provided by Spencer Curtis agency. Despite giving them a one-month notice, Director Mr Spencer refused to provide references to our new agency, insisting that we find substitution tenants ourselves. In an effort to comply with their request, we found a substitution family, but Director Spencer rejected them due to the requirement of a guarantor.
When we asked for a solution, Spencer proposed a chargeable advertisement service on our behalf, costing £350. It is disheartening to discover that the tenants found through this service also required a guarantor. However, this time it didn't pose a problem for Spencer since he had already obtained his profit of £350.
Adding to our frustration, the process of tenant screening took an excessive three weeks due to the agency's lack of professionalism. They repeatedly requested the same information, further prolonging the procedure.
Overall, our experience with Spencer Curtis agency has been highly unsatisfactory, and we believe that their handling of our situation was both uncooperative and unprofessional.
6th Jul 2023 (1 year ago)
S Ahmed
never do business with this people they are dodgy
13th Jun 2023 (1 year ago)
S Pannick
I would highly recommend this company. They are very efficient and take great care of their customers! Spencer is very helpful regarding anything to do with my property.
10th May 2023 (1 year ago)
M Stone
I have used Spenser Curtis for years now and would not hesitate in recommending them to any landlords that require an A1 service with an A1 attitude. Thanks to all and keep up the great work you do on my behalf
3rd May 2023 (1 year ago)
S A#
Lier
22nd Aug 2022 (1 year ago)
B Miller
Very helpful, nothing was too much trouble made my new home move very smooth, efficient, and comfortable.
2 months into our new home we had a maintenance issue and yet again Spencer and Stuart could not be more helpful our issue was resolved within 24 hours Thanks Guys 5 stars well deserved I will recommend Spencer Curtis Estates
3rd Jul 2022 (2 years ago)
S Beddiaf
Horrible service and if you have a problem then they don't car about you
5th Mar 2022 (2 years ago)
R Soni
RUDE BEHAVIOUR of staff, I called him and asked to enquire about property and he lied and reply to me that it's not available, and at same time he said yes to my friend.
4th Feb 2022 (2 years ago)
J Anne
Highly unprofessional and rude (especially Spencer)
3rd Oct 2021 (2 years ago)
L subeer
I'm appalled and quite frankly shocked how inefficient a company can be! I went to a viewing during the week and didn't hear anything from the agent despite calling them numerous times. I've sent them emails (which was not responded to by the team) and text messages yet, i didn't hear a thing! When I've finally managed to get a hold of Stuart (the lettings manager) today, i was informed that someone else has put down a deposit during the weekend. It's very unprofessional for you to not answer your emails and calls due to your "inconvenience".
If you are looking for a responsive and professional service, look elsewhere!!!
27th Sep 2021 (2 years ago)
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