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- Cheffins Residential - Agricultural Ely
Cheffins Residential - Agricultural Ely
Closes at 6:00pm
25 Market Place,Ely, CB7 4NP
Cheffins Residential Agricultural Ely are an estate agent in Ely. They mainly list properties in CB7, NG21 and CB6. Over the last 6 months, they've listed 3 properties, with 2 currently on the market. Most of the properties listed have 4 bedrooms. They list properties for sale on Rightmove.
Opening hours
- Monday 9:00am - 6:00pm
- Tuesday 9:00am - 6:00pm
- Wednesday 9:00am - 6:00pm
- Thursday 9:00am - 6:00pm
- Friday 9:00am - 6:00pm
- Saturday 9:00am - 4:00pm
- Sunday Closed
View all details
Cheffins Residential - Agricultural Ely Reviews (93)
Have you used this agent?
83%
2%
1%
2%
12%
All (93)
Seller (21)
Buyer (9)
Landlord (5)
Tenant (27)
General (31)
J Taylor
Thank you so much for all of your hard work with the sale of our house. Without you we wouldn't have felt so positive that it would all come together in the end! You certainly helped by keeping us up to date with everything going on. Our particular thanks go to Neave, Tristan and Howard.
With our very best wishes and hope that it is a successful year to everyone at Cheffins.
Seller
23rd Aug 2024 (21 weeks ago)
J G
Cheffins handled a probate sale very well. In particular, Neave kept everything on track and got everybody through what can be a stressful process :)
Seller
26th Jul 2024 (25 weeks ago)
M Scarff
I've just completed my sale through Cheffins Ely and from the outset the staff have been brilliant. They always kept me informed on the progress of the sale. Neave, Howard and Tristan spent a lot of time helping the sale go through as smoothly as possible. Many thanks to all the staff at Ely.
Seller
4th Jul 2024 (6 mo. ago)
R Heathcote
I have just purchased a house through cheffins. They were helpful from the start, especially Neave the sales progressor, she made sure everything stayed on track and communicated everything that was going on. Couldn't have asked for a better service.
Buyer
28th May 2024 (7 mo. ago)
C woodley
We have just completed our house sale through Cheffins.
Throughout the entire sale process, the team were very professional.
Dan, Ellie and Neave all provided an excellent service and kept us up to date at every stage.
I would not hesitate to recommend their services.
The team went above and beyond making whole process far easier for us to manage.
They also recommend WGA solicitors who were fantastic.
We will certainly be using them in the future.
Seller
9th May 2024 (8 mo. ago)
F Talbot
I have sold via Cheffins a few times and always found the staff professional. On my most recent sale in Ely Neave Chambers was very responsive on the sales progression side and Chris Hancock on the sales side. I like how I get emailed when viewings are booked and feedback after via their system.
Seller
18th Apr 2024 (8 mo. ago)
L STEVENS
Property that has for sale board not on website
29th Mar 2024 (9 mo. ago)
M Allder
I sold my home using Cheffins Ely in March 2024.
With small agents it's often about one or two men or women.
I'm 64. Cheffins have been around most of my life.
Their resources and staff were reassuring.
We sold to a vulnerable Man who had a raft of advisors to protect him.
The sale was normal and progressed as expected.
Then we were faced with multiple questions and a survey that raised more questions. We were two months into a bridging loan
that was eroding our pension pot.
On the eve of completion more
queries seemed insurmountable.
When all seemed lost Cheffins saved
the day. They have a select team of experienced professionals who take
over once your home is sold. Their job is to quickly establish a rapport with all parties and liase with each to make sure the sale concludes.
They kept us informed. Just when we thought the sale was collapsing our Lady, Ms Neave Chambers took control.
We had reached an impasse and the sale was dead on the eve of completion.
Then I received an email from Neave.
She said "this is not over." 9.15pm in the evening and Cheffins were in contact.
Next day she negotiated with the buyer and his Solicitor. This went on all day. By 3.30pm an agreement was reached and we completed.
When I asked Neave 'How did you do that?'. She replied 'I've been doing this
for twenty five years'. And 'Cheffins give me the time and support to provide
clients with a dedicated member of staff to make it happen'.
What can I say? You get what you pay for.
Mark Allder.
Seller
28th Mar 2024 (9 mo. ago)
L Derkach
Neave and Tristan were brilliant in guiding us through the process! Highly recommended!
14th Feb 2024 (10 mo. ago)
B Key
Very poor experience of dealing with Cheffins. Although having done nothing wrong there was a total lack of interest in us as a buyer from the initial viewings to the sale. The only exception was Neave who was excellent in progressing the purchase.
Buyer
18th Nov 2023 (1 year ago)
C Harradence
We have used Cheffins twice in recent years to deal with our house sale and purchase and have been extremely pleased with the services provided on both occasions.
Whether dealing with Chris or Dan when we first put our house on the market, Tracey who dealt efficiently with paperwork or Neave who was our main point of contact throughout our sale, we would highly recommend Cheffins, Ely. Neave in particular kept in regular contact with us throughout the process and was always helpful and reassuring. All the team have made moving house as stress free as possible.
Seller
26th Sep 2023 (1 year ago)
D Musk
Don’t rent through these people…..Totally untrustworthy, unprofessional and inappropriate!!
Tenant
24th Sep 2023 (1 year ago)
L Emson
Great team - they kept me informed throughout all stages of the process. I felt re-assured by their active approach to selling my property and it worked. Big thanks to Richard, Tristan, Neave, Catherine and Ellie who all played their parts in getting my sale completed.
Seller
19th Sep 2023 (1 year ago)
C Shannon
We sold out house through Cheffins, having bought it from them previously. They were an absolute pleasure to work with from start to finish and made the whole process seamless and stressfree. The whole team was working on it so whenever we phoned and someone wasn't in, there was always someone else who could help. There was great communication throughout the process and we were really pleased with their advice along the way. The whole team were great but special shout out to Chris, Howard and Dan. Thanks again!
Seller
17th Sep 2023 (1 year ago)
M Rashidi
A piece of advice: if you are renting and have children, do not take your children for viewing because they will drop your application. It’s pathetic
18th Aug 2023 (1 year ago)
H Allen
Despite understanding the housing market is challenging, I was very disappointed by the lack of effort they put into trying to sell my property.
I never heard from them, I had to chase them for feedback from viewings. I’d hope for some useful hints that would help but from week 6 I didn’t hear from them at all, I had to call them.
Therefore I would not recommend them to anyone.
Seller
4th Aug 2023 (1 year ago)
S Josia
I would recommend cheffins Ely to anyone looking for a property. They were very supportive, understanding and offered valued information throughout our home purchase process. Special mention to Neave and Katie for their patience and incredible support, we will always remember them.
Buyer
18th Apr 2023 (1 year ago)
A Murugeshan
I have been a tenant for the past 6 months and have to say Cheffins Ely is the best in their business. Constant support via Emails, calls etc etc, for e.g. If there is any weather alert Cheffins Ely, take their time to send an email/ any information on how to tackle it and keep yourself and your home safe. These are small things which make your life easier. Would really recommend Cheffins Ely ????
Tenant
18th Mar 2023 (1 year ago)
P Wooster
I have used Cheffins for over 20 years as a letting agent and they recently sold my house. I can highly recommend them as a highly professional and reliable estate agent.
Seller
10th Mar 2023 (1 year ago)
Y Sunflower
I would fully recommend Justin Cooper who does EPC work for Cheffins. Justin is a very polite and professional person. He gave me fabulous advice, and he is very personable. Justin goes out of his way to be kind and helpful. He is industrious, and well mannered. He is a very effective communicator and I fully endorse him.
21st Feb 2023 (1 year ago)
S Sevigny
Neave has been instrumental in facilitating our land sale. Professional, responsive, and as a client, my partner and I truly appreciated how we felt cared for. We are grateful for your services!
Seller
1st Dec 2022 (2 years ago)
J Taylor
We bought and sold our house through Cheffins Ely and were really impressed throughout, all the staff were really friendly, professional and helpful. Our house sold within two weeks of being on the market and Cheffins helped us find a house we love shortly after, their communication throughout the process was excellent. Special thanks for Neave for being so reassuring during the final stages!
Seller
11th Nov 2022 (2 years ago)
S lamb
Richard from Cheffins Ely did a thorough job explaining the service available for selling our house. He was very knowledgable about our area and we feel he was accurate around pricing. Richard was also very friendly and honest without being pushy in anyway.
Seller
30th Sep 2022 (2 years ago)
R Butler
The house being sold was originally let for some time but when I decided to sell it was dealt with proficiently with very friendly staff who kept me informed of all that was happening and making sure I was updated usually at the end of each week. Thank you to both the letting and sales staff for all their help and advice. Would highly recommend Cheffins of Ely for sales and lettings.
Seller
9th Sep 2022 (2 years ago)
M Martin
The best
26th Jul 2022 (2 years ago)
H T
Abysmal customer service! I phoned to enquire about a property that has just gone on the market and was told that just because the initial viewing proposed by the agent was unsuitable that "I should go elsewhere and find something else because the property will just sell its self anyway"
27th May 2022 (2 years ago)
B Hewitt
Excellent help.
28th Mar 2022 (2 years ago)
Tox
As long term tenants in a Cheffins managed property we were always happy with the service. However, their communication and service once the tenancy ended has been frustrating and stressful. Overpayment of rent and return of deposit - both of which have been acknowledged and approved - hard to get a sensible answer out of anyone. First it was "we've lost the paperwork" and then it was out of office responses from the people I'd been dealing with - having to find someone new and start the story all over again twice. 16 days after moving out we still haven't seen the return of our money.
Tenant
22nd Mar 2022 (2 years ago)
V Miller
Excellent service was always there to answer any queries highly recommend.
11th Mar 2022 (2 years ago)
M Herdson
Purchased a property through Cheffins and they were really caring and easy to get hold of. Very polite and professional. Neave was lovely too and very helpful in her responses as the sales progressor.
Buyer
12th Dec 2021 (3 years ago)
T Pope
We recently rented a property with Cheffins. Danielle Thickett was very kind and thoughtful with our stressful house hunt and after looking at a property, she listened to what we said we were looking for in a property and after choosing one gave us an opportunity to view another property before making our final decision. They have been very supportive and kind.
Tenant
7th Dec 2021 (3 years ago)
I Gavril
Danielle Thickett is the real estate agent who helped us make our dream come true. Professionalism, promptness, honest, attentive to customer requirements and needs are just some of its qualities.
Thank you for everything!
23rd Nov 2021 (3 years ago)
C Roe
I would like thank all the staff at Cheffins Ely Office, they were all very helpful in assisting my granddaughter in renting a property in the area. there help and assistance made our life easy.
Thank you from Victoria & Cliff.
Tenant
28th Oct 2021 (3 years ago)
S Brookes
Cheffins were professional throughout my entire application process. For my viewing Danielle agreed to a time that was very convenient for me. She was very polite and quick to respond to my emails and questions.
23rd Oct 2021 (3 years ago)
S Armani
We moved first time to an excellent house. The entire process was fast, stress-free and extremely professional. All this positive experience we had with Cheffins, was through Danielle Marren, who was super helpful with us and knew how to lead with our little English, showing that she knows very well what she does. We are so grateful to her and to Chefffins. We recommend!
19th Oct 2021 (3 years ago)
P Badcock
We used Cheffins when moving to the Ely area from abroad. During what was a very stressful time for us with lots of different plates spinning at once, taking care of the required steps to secure our rental property was smooth and clear. Danielle was very supportive and helpful, even when I was phoning with a new question every day!
Tenant
14th Sep 2021 (3 years ago)
J Howard
I cannot fault the level of customer service that I received during my property securing with Cheffins - just over 2 weeks from seeing the property to getting the keys.
Danielle Marren provided excellent communication throughout the whole process and took pride in making sure everything was made perfect for my move in date.
I have never experienced such professionalism and care in the sector before and without a doubt or moment of questioning would recommend both Cheffins and Danielle to anyone looking to embark on the housing journey.
Tenant
18th Aug 2021 (3 years ago)
T Walker
Danielle at Cheffins is extremely helpful and professional. Being new to the country and after having a difficult time trying to secure a rental through other agents, it was a pleasure to work with her throughout the process, and am now very happy in my new home.
Tenant
14th Jul 2021 (3 years ago)
L Seeberger
Highly recommend renting with Cheffins, and would like to personally thank Danielle for all her support. She's been professional, friendly and incredibly helpful. Danielle answered all my questions and made the experience of moving very straightforward. During each step she made me feel well taken care of. And I couldn't be more grateful.
Finally I would like to thank Lucy. She's been excellent ever since I moved in. She dealt with every request or issue I've had immediately, with professionalism, efficiency and always with a positive attitude.
Thank you.
Tenant
26th May 2021 (3 years ago)
A Karmokar
Great service from Cheffins. Danielle was great at responding to queries and helping out with all aspects of starting a new tenancy. I appreciate her professional work ethics and willingness to help.
Landlord
25th May 2021 (3 years ago)
M Ficarra
Great customer service from the residential sales team at Cheffins Ely. Special thanks to Dan and to Tristan for all their help with setting up numerous viewings for and then negotiating the sale of my house. Always friendly and professional and even more impressive to have managed this so well during all the challenges of 2020.
Seller
26th Apr 2021 (3 years ago)
E Betterton
I have been with Cheffins for roughly four years and been dealing with Lucy Crisp as our flat representative for Cheffins. She has been amazing the whole way through, incredibly responsive and deals with anything I've had a problem with. Would recommend Cheffins rental experience, as Lucy has supported us all the way from start to finish.
Thankyou so much for making our time hassle free.
????
Tenant
13th Apr 2021 (3 years ago)
S Harrison
Thank you Danielle for a smooth and easy experience, especially during these times. Friendly, professional and excellent communication. Danielle made the move quick and straightforward without any issues and also answered any questions or concerns efficiently, would highly recommend
Tenant
8th Apr 2021 (3 years ago)
S Kalsi
Thanks Danielle Marren for being so responsive and helpful in getting everything in place. The service we received was great
29th Mar 2021 (3 years ago)
C Jackson
Cheffins have been absolutely brilliant in the sale of my property over this past year. Despite all sorts of things thrown their way, including all the changes with covid and stamp duty holiday increasing their workload, they have excelled. I've spoken to many of their excellent team, in particular, thanks go to Mark, Dan, Sarah and Tristan. Always happy to help, friendly, reassuring, professional - really felt well-looked after! Even had a phone call of congratulations from Dan when the sale completed! I'd highly recommend their services, a wonderful bunch of people doing a fantastic job.
Seller
5th Mar 2021 (3 years ago)
M krishna
Danielle was very friendly and approachable. Process went smooth and prompt. Happy with the Cheffins
3rd Mar 2021 (3 years ago)
E Legate
Danielle went above and beyond to ensure all my needs were met when met looking for a new home. She was always approachable and never ceased to ensure all my queries were answered promptly. Jo is very friendly with good humour, ahah she is fantastic, if I have a problem she made sure it was sorted straight away. This is my first home, they both have been extremely helpful. Thankyou guys!!
Buyer
21st Feb 2021 (3 years ago)
J Mulreany
Really happy with the service we received from both Danielle and Lucy. Extremely helpful and professional throughout the veiwing and lettings process. Went above and beyond expectations in order to sort things out for us. Very happy.
Landlord
20th Dec 2020 (4 years ago)
E Johnston
As first time renters, the entire process was easy from beginning to end. The ongoing help and information is first rate. Well done Danielle Marren.
Tenant
14th Dec 2020 (4 years ago)
C Green
Highly recommend Cheffins as your agent, the service is excellent from start to finish. We are first time buyers and not local, Mr. Dan Driver is very helpful, patient and professional, he is very responsible and efficient in the whole process. Thank you Dan & Cheffins.
Buyer
10th Dec 2020 (4 years ago)
D Craig
Firs time in dealing with Cheffins Ely. Danielle Was very helpful with query’s I had. Came back with updates when she said she would. Met me early doors as I changed plans last minute but still no problem to collect keys.
Pleasure and professional to deal with.
8th Dec 2020 (4 years ago)
C Shannon
Cheffins were excellent from start to finish. We were first time buyers so didn't know what we were doing but Howard and Sarah made sure everything ran smoothly and were helpful and professional through out.
They updated us regularly and overall made the whole process stress-free.
Would highly recommend to anyone.
Buyer
1st Dec 2020 (4 years ago)
V Shopova
Many good professionals are willing to do their job. Respond quickly, help with guidance very patient. Thank you you are great! Thanks to Danielle.
2nd Nov 2020 (4 years ago)
G nelu
Cheffins is the only company that made us feel like they really care and want to help and the agent we had was Danielle Marren and she was so polite and really helpful took her time with us and put effort into making us as happy as possible.
9th Sep 2020 (4 years ago)
N roberts
What could have been a stressful time was made 100% better by the service of the whole team. We mostly delt with DANIELLE MARREN who even with all the Covid19 had time for our questions, while moving from Manchester in this differcult time. Makes us wish that everytime we move it is this company. Many thanks Neil and Becky.
4th Aug 2020 (4 years ago)
G Antonov
Extremely tight timeline. Small child. Challenging circumstances. Nevertheless, Danielle made it all happen! She stepped us through the process, guided all of the requirement completion and made sure our timeline was met. It is always a pleasure dealing with a professional. Thank you Danielle and Lucy, our great property manager!
Tenant
3rd Aug 2020 (4 years ago)
D Holland
A professional and very prompt move was handled by Danielle for my elderly father. All questions via telephone and email were handled swiftly and effectively. It made the whole process much smoother. Thank you.
3rd Aug 2020 (4 years ago)
S Facchetti
Danielle was a star, promptly answering all my questions (I had a lot!) and even checking if my moving was progressing smoothly. Brilliant, 5 starts does not do her justice really. Thank you Danielle!
17th Jul 2020 (4 years ago)
R Brook
Due to my circumstances, it was a struggle to secure the flat. However, the lovely Danielle worked exceptionally hard and I will soon be living in the PERFECT flat!!!
Thank you SO MUCH Danielle!!!
I cannot recommend Cheffins more highly!!!
Tenant
14th Jul 2020 (4 years ago)
N Nineham
I have recently sold a property in ELY, Cambs. Chris Hancock initially came to see me, friendly and professional throughout the whole process. Dan and Sarah spoke to me many times, always helpful and efficient. Highly recommended, they made the whole process as easy as it could be!
Seller
3rd Feb 2020 (4 years ago)
J Beck
Moving to the U.K. has been a complicated process for us. Luckily, we had Danielle Marren as our Lettings agent at Cheffins. She made the transition so much easier for us and often anticipated our questions, always one step ahead, making sure our renting application and paperwork was without issues. Danielle was friendly, hard working, and a great agent to have and I would personally recommend her to anyone. Cheffins has also been such a great help. Whenever we have a question we can give them a call and they are quick to respond, almost seeming like our issue was top priority. Highly recommend choosing Cheffins.
Tenant
20th Jan 2020 (4 years ago)
L Chapman
All credit to Lucy Crisp at Cheffins, Ely.
She has managed the rental of my flat for the past year, and during the recent sale.
Lucy's customer service is exceptional. My tenants have been a pleasure to deal with, which Cheffins must take credit for, with their thorough vetting.
But I have been most impressed by her constant communication during the securing of my tenants, the management of my property, right through to its sale
Landlord
31st Dec 2019 (5 years ago)
R Kirkland
Lucy Crisp, Property Manager / Lettings Consultant for Cheffins Ely provided us with 5 star service from the beginning of our rental tenancy to the end. She is extremely knowledgeable of procedures and practices, and was always willing to answer questions and help. She was very polite and professional, and always smiled and looked happy to see us. She responded to emails and calls in a very timely manner, and kept both the start of tenancy and the end of tenancy steps moving forward by keeping us updated. I hope anyone else who uses Cheffins Ely, gets lucky enough to get Lucy assigned to them as well.
Tenant
20th Dec 2019 (5 years ago)
Q Wang
I started this purchase from Sept/2019 and today is my completion day! Howard from Cheffins Ely and colleagues have been very helpful and efficient with matters. I felt good in communicating with them from day one. I also used solicitors recommended by them as I had no experiences. My solicitors are very efficient as well. The whole purchase went very smoothly. Big thank you to Cheffins Ely!
Buyer
6th Dec 2019 (5 years ago)
G Askem
Thank you so much to Harriet at Cheffins lettings for being incredibly helpful and proactive in resolving my recent issues with boilers and gas ingress to my property. Highly professional. I really appreciated your help and patience in getting it all sorted out.
Landlord
4th Dec 2019 (5 years ago)
J Gardener
We've just ended a 4 year let of a property through Cheffins. All the way through, Cheffins staff have been professional, helpful and prompt in answering any questions and sorting out any issues.
Shout-out to Lucy-Ann in the Ely office who got things completed quick--smart
Tenant
28th Oct 2019 (5 years ago)
T Bax
The team at Cheffins Ely have been fabulous during the sale of my home, I cannot recommend them highly enough.
The have been professional, helpful and friendly.
GO TEAM CHEFFINS ELY .....
Thank you so much
Tracey
Seller
22nd Oct 2019 (5 years ago)
R Brown
My fiance and I recently dealt with Cheffins while looking for our first place to rent together, and we couldn't be happier with the service we received from them. We were mostly contacted by Danielle, and she was responsive, professional and answered all our questions during the application process. And now we are tenants we feel we are looked after!
Tenant
18th Oct 2019 (5 years ago)
M Catalinoiu
We have had a pretty good experience moving into our new home in Ely.
Danielle was great and accomodating, as well as she ensured that our questions were answered in a timely manner, no matter how minor they were.
Beverley, our property manager is also fantastic in dealing with our queries!
It is very reassuring to know that our emails are being answered without any delay and that both of them are being stars.
24th Sep 2019 (5 years ago)
F 1
Danielle was great while my partner and I were moving into our first home together. She answered all my questions promptly and made the experience as easy as possible. Definitely look to use Cheffins again in the future.
27th Aug 2019 (5 years ago)
B Scholes
I have been thoroughly impressed with Cheffins. They have been efficient, helpful and professional from day one. A special thanks to Danielle for all of her fantastic service and communication throughout.
9th Aug 2019 (5 years ago)
J Parfett
Great experience. Danielle was with us every step of the way and extremely helpful. We would highly recommend using Cheffins of Ely if you are looking for a property in the area.
9th Aug 2019 (5 years ago)
M Walpert
Sarah dealt with the purchase of our first house and was a lifesaver, doing a lot of leg work between the solicitors and providing me with a lot of information I needed whilst my solicitors were almost impossible to get in touch with. Would definitely recommend.
Buyer
9th Aug 2019 (5 years ago)
N SM
We were renting a house through them, We dealt with Harriet Bradshaw—Hughes, she was great from start to finish. We had much better experience with Cheffins than with other agencies in Ely. Harriet was always very professional, very helpful and was replying to all our enquiries pretty much straight away. We were very very happy with the quality of service that we received from Cheffins and we would always choose Cheffins over other agencies in Ely.
Tenant
8th Aug 2019 (5 years ago)
R Taylor
Amazing experience throughout, even during some challenging times. Chris Hancock carried out our valuation and was clearly knowledgable of the area and marketing conditions. He took great time and care with us and explained the whole process as we have never sold before. We sold for a really good price, even more than what other agents had valued the property at. We even bought our new house through Cheffins. We we're struggling to find but it was their team who kept us informed of new properties that may be off interest, without their calls, I don't think we would have even considered the property we know live in. They explained why we should consider the property and we are so grateful they did. The updates after the sale was agreed was also excellent, they kept us informed of developments and what we needed to be doing. We cannot be more thankful for what Cheffins have done for us. Thank you.
Seller
2nd Aug 2019 (5 years ago)
R Zagaria
Fully reliable, clear and keen to help solve all issues in a proper timing. In my experience I found Lucy Crisp's patience and support way above the average. I consider them the kind of company you would be always happy to meet when renting a property.
Tenant
30th Apr 2019 (5 years ago)
P Valkov
Very poor services. I send an email to arrange viewing and they asked me to call their office to arrange it. When I called them they couldn't book viewing and promise to call me back. I'm still waiting for that call.
18th Mar 2019 (5 years ago)
R Skelhorn
Our first move was made easy with the staff at Cheffins ( especially Harriet). We were able to get responses very quickly to our many first-time renters questions.
The process was smooth and easy and will definitely look to Cheffins in the future.
Tenant
6th Mar 2019 (5 years ago)
A Spruce
Cheffins Ely were great and made moving into our new property so easy. Harriet especially was very helpful. She kept us updated throughout the process and was easy to contact for any questions we had.
6th Mar 2019 (5 years ago)
B Knowles
very helpful staff, harriet dealt with me and my partner with our move. very efficient and polite and a great help! couldn’t fault her! love our new home! thank you very much!
Tenant
15th Feb 2019 (5 years ago)
K Neville
Having rented a property for over 8 years I can wholeheartedly recommend cheffins. All reasonable requests were dealt with swiftly. When I moved out I was assisted by Jo who could not of been nicer, very helpful and accommodating. Made a stressful situation easier.
Tenant
18th Dec 2018 (6 years ago)
D Singer
Renting house via Cheffins,being tenant for the first time,all I can say is - wonderful way of helping from Cheffins,very professional,every even small thing I asked them,they were there for me,to explain or react. It is visible that whole team have a good and fast way of working,nice to see how Cheffins team is on respective way connected with clients,both,tenants and landlords. I am impressed. Especially with Jo,Harriet and Bev. The best wishes for Cheffins in the future!
Tenant
5th Dec 2018 (6 years ago)
R Don
Staff seemed uninterested
30th Nov 2018 (6 years ago)
P Selby-Sievewright
xcellent service from a very professional agency.
Jo in the lettings office is totally on the ball, I get notifications of any intended inspections, and they always attend at the appointed time and date. I had an electrical issue this weekend and literally 20 minutes after my call to the office an electrician knocked on the door and resolved the problem. 10 out of 10!!
Landlord
12th Nov 2018 (6 years ago)
C Halsey
Very good professional people
9th Apr 2018 (6 years ago)
M Kerrison
Great people
7th Apr 2018 (6 years ago)
O Wells
An absolutely appalling letting agency from our experience. I can only speak for the letting side of it as we were renting but the service we received was abysmal. They found it acceptable to enter our home to conduct one of their inspections without making us aware and upon ringing them on a Saturday to enquire about getting a plumber in to sort out an issue of no running water in the house was responded with "Can it wait until Monday? Just that anyone we call out will charge a premium." They also find it acceptable to open up our wardrobes to people viewing the house. Only ever use as a last resort.
Tenant
17th Mar 2018 (6 years ago)
A Timochinas
Stay away from them. Called them at 9am and arranged a viewing for 10.45am. As I was on the way already, at 10.15 received a message confirming my appointment (30 minutes before the appointment). Drove 30 miles to the property to find out that nobody was there. Waited. Called them to be placed on hold and then to be told that the property was taken of the listing and is no longer available. Apparently I should have received a message, which I didn't. Also when you call them there is so much background noise like they are standing in the middle of football stadium, although it was quite fun listening to someone's personal story.
STAY AWAY FROM THEM
2nd Jan 2018 (7 years ago)
A Abreu
A busy and professional estate agent very active in Ely.
9th Oct 2017 (7 years ago)
C Howes
I have now used cheffins for both the purchase and subsequent sale of my house and as letting agent for a rented property.
Howard and Mark could not have been more helpful, and their marketing was top notch. They actively organised viewings and mark really sold the property's merits to potential buyers both through his photos and when he showed people around in person resulting in an asking price offer within 5 days of my house going on the market.
Since then both he and Howard have been so proactive and kept on top of the entire process liaising with both solicitors and making the whole affair stress free and straightforward. We complete today and I can't thank them enough.
In the lettings department Jo and Terry were been incredibly helpful sorting a rented house for myself and my daughter whilst Richard at Ely and Ian in the Cambridge office have been a fantastic help.
I couldn't be happier with the service, attitude and expertise of the whole team at Cheffins. In my experience they offer a fantastic service and their team cannot do enough to help. Fantastic.
Seller
24th Feb 2017 (7 years ago)
R ULTRArunners
Very poor experience from day 1 of our tenancy managed by Cheffins. Issues such as not informing us when a boiler inspection was happening and getting home to find someone had been in our home without us knowing. They didn't inform us when the check out at the end of the tenancy was happening nor were they were bothered about finding out. Glad to not have to deal with them again and when the time comes to buy I won't be going near them.
Tenant
15th Feb 2017 (7 years ago)
D Mould
Make sure you get all information before handing any money over.
21st Jan 2017 (7 years ago)
D Gillespie
Very poor experience from day 1 of our tenancy managed by Cheffins. Issues such as not informing us when a boiler inspection was happening and getting home to find someone had been in our home without us knowing. They didn't inform us when the check out at the end of the tenancy was happening nor were they were bothered about finding out. Glad to not have to deal with them again and when the time comes to buy I won't be going near them.
Tenant
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