K Whittaker
No inventory which makes the contract redundant. Properties in poor state, no prior viewings allowed and upon arrival, many broken items, damage and have not been cleaned. All recorded and reported. Be careful when using this company and make sure you get a full inventory done and view it before putting a deposit down. They don't do anything upon prior students leaving.... Read more
Tenant
28th Sep 2021 (3 years ago)
J Greener
We rented a flat with cloud let for a year and they were very professional and always happy to help. A special thank you to James who dealt with any issue we had very quickly and efficiently. They made renting very easy and stress free from start to finish. We would definitely recommend them to anyone looking to rent.... Read more
Tenant
9th Sep 2021 (3 years ago)
V Kapil
Friendly, approachable, and helpful!... Read more
29th May 2021 (3 years ago)
T LIDDELL
Ellie & Zoe could not do enough for myself & my stress-head daughter !!
Going above and beyond their normal roles, to make sure my daughter got the flat she wanted.
I would not hesitate to recommend Cloud-let to anyone in the North East, looking for a place to live.
Thanks Ellie & Zoe,
Your help was appreciated.... Read more
Tenant
24th Apr 2021 (3 years ago)
V Estamsetty
Good letting agents... Read more
3rd Oct 2020 (4 years ago)
R Mc
Had a very good experience with them and would recommend them to anyone. Highly professional and overall good service.... Read more
18th Aug 2020 (4 years ago)
C Fox
We have worked with Cloud-Let over the past few years and have seen them grow and develop into a leading managing agent in the areas that we invest. They are great to work with and have robust systems in place to deal with the challenges that come with being a landlord... Read more
Landlord
10th Dec 2019 (5 years ago)
M Rourke
I have been dealing with Jordan from Cloud-Let for about 8 months now, he has overseen renovations within our property and turned our HMO house around to be a pleasant and homely place to share.
He keeps me up to date with issues within the house and has dealt with all issues in a professional manner, i'm pleased to have Cloud-Let as our agent and would definitely recommend them and look forward to our continued partnership.
Mark Rourke... Read more
Landlord
31st Oct 2019 (5 years ago)
S thompson
Great team Very efficient and friendly. I wouldn't use anyone else... Read more
30th Oct 2019 (5 years ago)
H Roddam
Discrase of a company. Full of false promises!
Went in today to put down a deposit to be told it has Been promised to other people after already being told we could have it. Small company ran by sheepish men who don't know anything about the property's they are letting!! WOULD NEVER RECOMEND !!... Read more
Tenant
15th Apr 2019 (5 years ago)
S Coward
Fantastic estate agency. James and Jordan were professional and helpful in letting our flat and for that reason we were happy for them to continue in managing our property. I couldn't recommend them more highly and Cloud Let are a welcome change from the poor service that you can find easily on the high streets!... Read more
Landlord
2nd Feb 2019 (6 years ago)
Spikeygal

Though staff are generally pleasant, facilities that needed fixing (broken toilet, shower with no sealant that was causing ceiling damage below, blocked pipes from previous tenants, broken heating, sparking plugs/appliances) were left, in many cases for upwards of 5 months, without repair. Cloudlet were 'unable' to take action on problem tenants. Cloudlet staff enter properties regularly without legally required 24 hours notice. Laborers hired by Cloudlet enter the property, and tenant rooms, without legally required 24 hours notice. (In one instance a housemate was caught in a state of undress by one that didn't knock.) Cloudlet did not provide an inventory, which resulted in damage to tenant property by hired laborers, rendering items unusable. 5 out of 6 mattresses in our shared house were damaged (dark staining, worn out springs).
Though this company may be good for those seeking to rent their property and seeking to only deal with core staff, tenants should proceed with caution when renting from Cloudlet, particularly in shared housing.... Read more
Tenant
15th Sep 2018 (6 years ago)
D Thompson
Very professional service. Let my property out within 2 weeks. Very good communication with myself and my tenants.... Read more
Landlord
30th Jan 2018 (7 years ago)
B McClew
Superb service and company. James and Jordan have been managing my tenanted property for over 3 years now and I have been nothing but impressed with the professional service they continue to provide.
Excellent communications via email and I am kept up to date with the condition of the property following regular inspections. Service certainly goes above and beyond the usual managing agent. Would recommend to anyone.... Read more
Landlord
22nd Dec 2017 (7 years ago)
D Smith
Nothing but good things to say about Jordan and the Clout-Let guys. They've helped us out on more than one occasion and would definitely recommend.... Read more
11th Dec 2017 (7 years ago)
A Singh
Fantastic company with a friendly professional approach. I've used Cloud Lets on a number of occasions and they've always delivered. Keep up the good work... Read more
11th Dec 2017 (7 years ago)
C Williamson
Fantastic service organising my first Buy To Let property, sourcing tenants and dealing with the arrangement & contracts. Highly recommended.... Read more
Landlord
11th Dec 2017 (7 years ago)
P recordings
Cloud-let are fantastic from start to finish. Great communication, attention to detail and initiative. Phenomenal service and couldn't fault them! Would recommend 100%... Read more
11th Dec 2017 (7 years ago)
andynicol
Cant speak highly enough of both James and Jordan. They both go above and beyond what I would expect from an estate agents. Ten out of ten..... Read more
7th Dec 2017 (7 years ago)
cambobonkbonk
Great service, friendly and got the job done.... Read more