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  1. Home
  2. Mansons Property Consultants
Mansons Property Consultants Logo

Mansons Property Consultants

Opens tomorrow at 10:00am
5 Holly Avenue West, Jesmond, NE2 2AR
Mansons Property Consultants are an estate agent in Newcastle Upon Tyne. They mainly list properties in NE2, NE15 and NE5. Over the last 6 months, they've listed 18 properties, with 15 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Rightmove and OnTheMarket.

Opening hours

  • Monday 9:00am - 5:30pm
  • Tuesday 9:00am - 5:30pm
  • Wednesday 9:00am - 5:30pm
  • Thursday 9:00am - 5:30pm
  • Friday 9:00am - 5:30pm
  • Saturday 10:00am - 2:00pm
  • Sunday Closed
View all details

Mansons Property Consultants Reviews (285)

Have you used this agent?
  1. 91% 5/5 Stars
    91%
  2. 4% 4/5 Stars
    4%
  3. 1% 3/5 Stars
    1%
  4. 0% 2/5 Stars
    0%
  5. 4% 1/5 Stars
    4%
All (285)
Seller (21)
Buyer (5)
Landlord (49)
Tenant (84)
General (126)

E Properties

5/5 Stars
A pleasure to deal with, thank you for your patience and cooperation throughout the deal for our client!... Read more
10th Oct 2024 (18 weeks ago)

A loughead

5/5 Stars
I have had the pleasure of dealing with Mansons for many years as both a landlord and in an estate agent capacity. The whole Mansons team are extremely approachable as well as professional and extremely capable. I would not hesitate in recommending them to others and hope that we are able to work together again soon.... Read more
9th Oct 2024 (18 weeks ago)

S McKeown

5/5 Stars
I have just completed 20 years as a landlord. Service was always first class. When I needed help they were always efficient and courteous in their support. A 5 star service! Well done to all the team.... Read more
Landlord
7th Oct 2024 (19 weeks ago)

S Redgrave

5/5 Stars
I have been a client of Manson’s Property Consultants, Newcastle for over 10 years. During this time I have received 100%+ professional, helpful and friendly service from all of the staff. Earlier this year during a routine inspection on my first floor flat in Wilson Street, Wallsend it was noted the staircase was infested with dry rot and therefore making it unsafe to use. Manson’s very quickly arranged for a contractor to attend to give a quotation. The dry rot was emanating from the downstairs flat so Manson’s made contact with the owner who carried out remedial works. However it was felt these were not sufficient to enable my work to be carried out at great expense and for the contractor to offer me a guarantee for the work that I needed to undertake. During the whole process despite being kept informed my tenant became extremely demanding and challenging. After many weeks of negotiation with the tenant and the downstairs owner we were forced to involve the services of North Tyneside Environmental Health to resolve the issue and start repair work on the flat. Manson’s sourced an alternative contractor that could carry out the work which was commissioned. Arrangements were made with the owner of the downstairs flat and my tenant. Unfortunately, works were delayed due to circumstances beyond our control (ie securing delivery of materials). During the whole period as the flat was unsafe to live in we did not collect any rent from the tenant as she was advised not to live there. Despite numerous requests for her to move out she refused and continued to live in the flat knowing there was a serious health and safety issue. During the period the tenant notified us of issues relating to electrics and boiler that needed repairs. However, these repairs could not be undertaken as the property was unsafe to enter. In the meantime as the tenancy period was coming to an end I instructed Manson’s not to offer a renewal as I was uncertain how long works would take. The tenant was served a two month notice that the tenancy would not be renewed at the end of October 2024 and she was advised to make arrangements to find alternative accommodation. My tenant has threatened me with disrepair, harassment as a result of retaliatory eviction compensation claim due to a breach of Landlord’s obligation. Recently a colleague of my tenants posted a very damning review on the Mason’s website in relation to all of the above. Subsequently due to the defamatory nature of the review, the post was taken down. During all this time Debbie Smith the manager has worked in an extremely professional manner and the fact that her professionalism, competency and compliance with housing legislation has been questioned by my tenant is an absolute insult and outrages. Fortunately work has commenced and I have been advised that the flat is now safe to enter, and therefore the outstanding repairs will be addressed. Thank you Manson’s for all your assistance during this extremely stressful period. Debbie you are an absolute star and deserve a medal for everything you have had to endure to remedy this situation. I cannot thank and praise you enough for all your assistance and help.... Read more
Landlord
30th Sep 2024 (20 weeks ago)

S Calumboski

5/5 Stars
Fantastic staff, very polite and easy to talk too while being quick at their job and very professional... Read more
23rd Sep 2024 (21 weeks ago)

A McGhee

5/5 Stars
Great service from start to finish on helping me get rehomed after being homeless... Read more
4th Sep 2024 (23 weeks ago)

Abel

5/5 Stars
Mansons made our renting and move in as smooth as possible. The staff is prompt and friendly. Thank you for your great service!... Read more
Tenant
20th Aug 2024 (25 weeks ago)

J Dugan

5/5 Stars
Brilliant vibe, brilliant staff. 5 stars for me... Read more
10th Aug 2024 (6 mo. ago)

Louis

5/5 Stars
Very professional with a quick response time. Any issues will be solved instantly. Would definitely recommend.... Read more
8th Aug 2024 (6 mo. ago)

D Curry

5/5 Stars
Mansons are the most friendly, professional, and helpful estate agents I've ever used, and definitely the best on the market for the North East. The staff keep you updated every step of the way, I couldn't be happier with everything. Thank you so much! Big shout out to Hollie too :)... Read more
8th Aug 2024 (6 mo. ago)

S Didiasova

5/5 Stars
Really friendly staff, everyone is so helpful. Every issue that is reported is sorted quickly! Best agency I have had to talk to, super easy to sort things out!... Read more
24th Jul 2024 (6 mo. ago)

N Hanlon

1/5 Stars
Moved in today. House is in a shocking state. Will change review if it improves. Got the keys yesterday and spent all day cleaning. Have emailed but no response.... Read more
Tenant
7th Jul 2024 (7 mo. ago)

R Mohanty

5/5 Stars
Good in dealing & responding on time. Smooth check-in.... Read more
Tenant
17th Apr 2024 (9 mo. ago)

F Harding

5/5 Stars
We have found Manson’s to be friendly; extremely helpful; efficient. It feels like we’re part of a family. Thank you... Read more
27th Mar 2024 (10 mo. ago)

jean

5/5 Stars
It is my first time renting an apartment. I am very grateful to Mansons for their very professional and prompt service. Mansons is undoubtedly one of the best letting agents, earning every bit of its well-deserved five stars. Kirsty, Jennifer, Amy and Graeme are very helpful, friendly and warm-hearted. The team's professionalism is exemplary and the efficiency of the process deserves accolades. Clear communication and transparency characterize every interaction, ensuring that I am well-informed at every step. I would be delighted to recommend Mansons to those who desire to find a cozy and lovely apartment.... Read more
Tenant
2nd Feb 2024 (1 year ago)

R Majumdar

5/5 Stars
Mansons are the best, Kirsty, Jennifer, Amy and Grahm are amazing. Kept me well informed every step of the way and made things simple and easy. They are professional and nice. Would recommend them to my friends and family.... Read more
11th Jan 2024 (1 year ago)

I Petrakis

1/5 Stars
Absolutely unprofessional agency, they re-arranged a viewing for a flat twice with the excuse they had to move the viewings day and that no one would view it until the last arrangement. They contacted the next day to cancel the viewing appointment as “the flat was rent by another agent”. Better stay away, unreliable and unprofessional.... Read more
5th Jan 2024 (1 year ago)

R Ashworth

5/5 Stars
Absolutely fantastic service … friendly and willing to assist me with all my questions… Took all the stress out of a stress time for me. Ryan... Read more
10th Nov 2023 (1 year ago)

C Neesham

5/5 Stars
I am very grateful to Mansons Property Consultants for their excellent and prompt service. From day one, they have listened to my needs, searched suitable homes, and went out of their way to help me during a very stressful time in my life. I cannot recommend them too highly!... Read more
4th Nov 2023 (1 year ago)

T Lishman

5/5 Stars
Mansons have been brilliant with working with us when renting number of properties. Particularly Kirstey who has worked tirelessly to help and has been a constant source of communication. The processes for renting the properties have been clear and Mansons are always on hand to deal with any queries. Would definitely recommend!... Read more
Tenant
23rd Oct 2023 (1 year ago)

S Burn

5/5 Stars
Outstanding service from Dan and Kirstey and the team at Mansons who rented out our student property for us. We have a small portfolio and have been landlords for a number of years and have used a number of different agents over the years. Mansons are by far the best! Dan introduced us to Mansons and explained in detail about the services they offer to landlords. We decided to use their services to find tenants for our student property in Heaton. Kirstey met us at the property to carry out the property valuation and appraisal. During the appraisal, Kirstey gave advice on how to present the property at it's best, explaining what appeals to students. The property was put on the market and the presentation of the property was exceptional. The team at Mansons organised viewings very promptly, always showing respect to our tenants by giving them notice. (We have seen many agents in the past organise viewings without informing our tenants!) Dan informed us about every viewing and gave us any feedback received. Very quickly tenants were found for our property. Dan continued to keep us up to date throughout the whole process, from referencing, to the day the tenants moved in. He explained they use a very thorough vetting process which also ensures checks with previous landlords. ( We have been let down by other agents in the past with regards to their referencing checks) We've also received excellent feedback from our new tenants who have stated they found dealing with Mansons a joy! Well done Dan, Kirstey and the team at Mansons!... Read more
Landlord
26th Sep 2023 (1 year ago)

I slater

5/5 Stars
Great service, Deborah kept us up to date throughout the sales process liaising with the layers and survey companies. Helping keep stress levels to a minimum. Thanks again... Read more
Seller
13th Sep 2023 (1 year ago)

D Fuller

5/5 Stars
I can't recommend Mansons highly enough. I have received expert, honest and knowledgeable advice for all things property. From sourcing, buying and letting, Nick Manson and his team are consistently professional, efficient and friendly. Mansons have gone above and beyond and I am truly impressed with the customer service provided. I have dealt with a number of agents over the years and I can honestly say Mansons are one to trust.... Read more
Landlord
6th Sep 2023 (1 year ago)

J Taylor

5/5 Stars
10/10 service... Read more
29th Aug 2023 (1 year ago)

C Armstrong

1/5 Stars
Most unsupportive and unprofessional company I have ever encountered. Moved in to a house that was covered in mould and had to request the property be cleaned on numerous occasions only to receive a leaflet claiming the mould was down to condensation. When the mould was finally cleaned by a contractor the work done was cheap and shoddy and problems resurfaced almost immediately. Then when it came to moving out we were requested to have the house professionally cleaned, which we did and they came back saying the house was not cleaned to a professional standard supplying pictures they took of the mould and other issues we came to them with at the start of the tenancy. We were then charged out of our deposit for uncleanliness, even down to 1 grain of rice in a cupboard even though we had the whole house professionally cleaned. The deposit was only returned after constantly emailing and asking them for it 22 days after leaving the property. DO NOT USE THIS MONEY ROBBING COMPANY.... Read more
Tenant
24th Aug 2023 (1 year ago)

N F

5/5 Stars
Excellent service and a very proactive and knowledgeable team. Highly recommended!... Read more
11th Jul 2023 (1 year ago)

S Burn

5/5 Stars
Absolutely outstanding service from Deborah, Dan, Kirsty and the team at Mansons who sold my father's property for us. Throughout the full process, Deborah and the team were approachable, friendly and extremely efficient. Nick, the owner of Mansons, carried out the property valuation and appraisal. Deborah who is in charge of sales came to the appraisal with Nick so that she could get to know the property well. This enabled her to talk in detail about the property to any interested customers, which I thought was a lovely touch. During the appraisal, Deborah and Nick gave advice on how to present the property at its best which I found really helpful. The property was quickly put on the market and the presentation and photographs of the property were exceptional. The team at Mansons organised viewings very promptly and very quickly we had an offer accepted on the property. Deborah kept us up to date throughout the whole conveyancing process and she regularly chased solicitors for updates. She made the whole process from start to finish very straightforward and stress free. I've dealt with a lot of estate agents over the years and the team at Mansons are by far the best. I highly recommend them.... Read more
Seller
10th Jul 2023 (1 year ago)

J Miley

5/5 Stars
Great service. Fast easy process. Thanks ????... Read more
20th Jun 2023 (1 year ago)

E Smith

5/5 Stars
Very helpful staff really pleased with their help and support!!!... Read more
5th May 2023 (1 year ago)

R Thompson

5/5 Stars
Absolutely lovely people, great team helped me with everything. Massive thanks to Kirstey not forgetting Dan thanks would highly recommend them for any type of property. Ie: buy or let. Couldn't thank them enough. ????... Read more
5th May 2023 (1 year ago)

J Ronquillo

5/5 Stars
The transaction was smooth and detailed when we moved to our new place. Thank you to Mansons Property!... Read more
Tenant
3rd Apr 2023 (1 year ago)

S Store

5/5 Stars
Have used Mansons to find tenants for a rental property for a number of years now and always found them a pleasure to deal with.... Read more
Landlord
3rd Apr 2023 (1 year ago)

R Cabiles

5/5 Stars
It was a very smooth transition. Mansons answered all of my queries immediately. We are happy and settled to our new place now. Thanks to Mansons. :)... Read more
Tenant
3rd Apr 2023 (1 year ago)

A Vishwanath

5/5 Stars
Wonderful property managers in Newcastle. They give the tenants most comfortable living. Any complaints will be answered soon, even a smallest of smallest. Only one negative or sad thing, they aren’t there every where in Uk ???????? I want the mansons across all location. I miss them . If you want to rent a property, go to mansons... Read more
Tenant
20th Mar 2023 (1 year ago)

A EDDA

5/5 Stars
I am delighted to write a review of the letting agency that helped me find a beautiful property. From the very beginning, the team was professional, courteous and attentive to my needs. They listened carefully to my requirements and provided me with a range of options that fit my criteria. One agent, in particular, stood out from the rest. Daniel was exceptional in his approach to finding me the right property. He was patient, knowledgeable and always available to answer my questions. His attention to detail and his willingness to go above and beyond to ensure that I found the perfect property made all the difference. Throughout the process, Daniel kept me informed and made sure that I was happy with every step. He took the time to understand what I was looking for and made sure that the properties he showed me met my requirements. I cannot thank the letting agency enough for their excellent service, and I would highly recommend them to anyone looking for a new property. Dan, in particular, is a credit to the agency, and I would like to extend my gratitude to him for his exceptional service. Thank you once again, and I wish you all the best for the future.... Read more
Tenant
11th Mar 2023 (1 year ago)

P Mollett

3/5 Stars
I had left a good review quite a while ago but having just seen it I feel I must put it straight. I only left it as mansons gave amazon vouchers to their staff to have family and friends leave 5 star reviews! Probably still do it to this day. I can pick out at least 8 on here that are friends of current or past staff. Have a nice day.... Read more
23rd Jan 2023 (2 years ago)

R Bouchra

5/5 Stars
Fantastic service from start to finish, I would certainly recommend Mansons to anyone thinking of renting a property. A big thanks to Dan and Kristie for their hard work and patience through all the process.... Read more
Tenant
15th Oct 2022 (2 years ago)

S ?entürk

5/5 Stars
They are helping a lot. You can trust them. I am glad that they helped us to find dream house. Dan, thank you for your help.... Read more
22nd Sep 2022 (2 years ago)

D kazak

5/5 Stars
I really want to thank to Mansons Property team and especially to Dan for their hard work and endless support during our renting journey. I can say that, Dan did his best in every step of the process. It was great working with such a great team!!... Read more
Tenant
22nd Sep 2022 (2 years ago)

D Services

5/5 Stars
Deborah from Mansons was really helpful with handling the sale of our property in Fenham. It wasn’t an easy sale as we were a little disorganised but she stuck with us and got the job done. Thank you.... Read more
Seller
22nd Sep 2022 (2 years ago)

A Ziq

5/5 Stars
quick service and really helpful... Read more
25th Jul 2022 (2 years ago)

M Syimir

5/5 Stars
Trusted agents out there. Always giving answers when you have any questions when you're renting the house. Really helpful.... Read more
25th Jul 2022 (2 years ago)

D Brown

4/5 Stars
Very thankful to Manson's for letting to me in this competitive market. Signing with signable and making the process digital was helpful :)... Read more
1st Jul 2022 (2 years ago)

L Pearson

5/5 Stars
Perfect knew what we wanted... Read more
10th Apr 2022 (2 years ago)

A Longhurst

5/5 Stars
Finding a property is very challenging to the moment, Kirstey has been so helpful, efficient and communicated brilliant in order for me to find a property. Would highly recommend them, Thank you so much... Read more
23rd Mar 2022 (2 years ago)

L Anderton

5/5 Stars
Andrew and the team have looked after my property for a couple of years, couldn’t be happier with the service.... Read more
Landlord
23rd Mar 2022 (2 years ago)

P Jackman

5/5 Stars
Sold our property In Darras Hall in 3 days with excellent photography and excellent service , well recommend to any one wanting a professional company who is a pleasure to deal with... Read more
Seller
21st Feb 2022 (2 years ago)

L Shaw-Hill

5/5 Stars
Mansons couldn’t be more helpful if they tried. They really do have your best interests at heart and that was so clear through out the entire renting process. A wealth of knowledge has made something that could have been very stressful so simple and easy. Thank you isn’t enough :)... Read more
Tenant
17th Feb 2022 (2 years ago)

J Barlow

5/5 Stars
I am really thankful to the lettings team who found for me a studio apartment in Tower house covering all my needs and price, the property management has been very helpful with a couple of issues as well. Thank you, James.... Read more
Tenant
17th Feb 2022 (2 years ago)

K Dodd

1/5 Stars
Please look at the other 1 star reviews before renting a property with these people as I just looked at the overall rating and over looked them!. If my review can help deter at least one person and prevent them being in a situation like mine it will be worth my time writing this review. The property wasn’t in great condition and was dirty on arrival however I was told I could leave it in the same state on exit so I hope they stick to there word on that. I rented the property in September which got damaged by a storm in November, it’s now nearly March and there is no date in site for repair as there is no electricity and a missing bathroom ceiling. I have been in air b n b’s, hotels and even now emergency housing for weeks on end digging deeply into my own pocket because the landlord will not rehouse me or provide any compensation they basically just said I don’t have to pay rent but that’s it. It’s IMPOSSIBLE to find anything short term for less than £300 per week and that is bare minimum it’s more like £500 per week (my rent is £650pm) . There communication is poor, I find every member of staff in there property management team extremely rude and I still don’t have a glimpse of light at the end of this very long stressful tunnel. No customer service and no tenant protection whatsoever it’s by far been the worst experience of my life dealing with this company.... Read more
Tenant
14th Feb 2022 (3 years ago)

J Bethell

5/5 Stars
I want to say thank you to the sales team. I felt they were genuinely acting in my best interests and they supported me with some difficult decisions. Highly recommended!... Read more
Seller
11th Feb 2022 (3 years ago)

E Ogle

5/5 Stars
Thank you Marie for your professional manner and help over the phone with my query.... Read more
10th Feb 2022 (3 years ago)

G Corke

5/5 Stars
The admin department for sales and letting is so friendly and professional. My paperwork is in good hands!... Read more
10th Feb 2022 (3 years ago)

L Roley

5/5 Stars
Marie was incredibly professional, knowledgeable and helpful in supporting us to purchase our first home. I had many, MANY questions, but nothing was too much hassle for her and she advised us every step of the way. We LOVE our new home. A massive credit to the Mansons team! Thanks Marie!... Read more
Buyer
8th Feb 2022 (3 years ago)

S Gibbon

5/5 Stars
Whilst looking for a new place to rent, a property we had found suddenly fell through and with only 4 weeks until the current tenancy was up it was a mad rush but Mansons could not have been more helpful! From the initial contact to getting me into a viewing asap right to the final steps of sorting out referencing. No matter what queries I had and whether I rang or emailed they were always responded to immediately. Both Kirsty and Claire are a credit to the business as they have both made this process one of the easiest I’ve ever had and I’ve moved 7 times in the last two years alone.... Read more
Tenant
8th Feb 2022 (3 years ago)

C Crawley

5/5 Stars
Great service, would definitely use again if needs be. Quick, knowledgeable and good attention to detail.... Read more
6th Feb 2022 (3 years ago)

G Nguyen

5/5 Stars
Providing with great service and very friendly. Thank you... Read more
3rd Feb 2022 (3 years ago)

K SALAM

5/5 Stars
One of the best property letting agents. Very responsible and helping and special thanks to Claire for helping out all the way. I am one happy custmour ????... Read more
Landlord
3rd Feb 2022 (3 years ago)

S Dewhurst

5/5 Stars
Mansons were so helpful and efficient in dealing with my letting enquiry. From taking my holding deposit to processing the references within 1 working day! Incredible. Extremely friendly staff, it makes such a difference dealing with people who seem to really care. I would highly recommend them as a letting agent.... Read more
Landlord
3rd Feb 2022 (3 years ago)

L boxhall

5/5 Stars
Exceeded expectations throughout our dealings with them . Our sale was not the smoothest but the team at Mansons kept it on track with honesty and integrity.... Read more
Seller
1st Feb 2022 (3 years ago)

C wells

5/5 Stars
Best possible experience when dealing with Mansons. Consistently reliable . I felt assured throughout my dealings with them .Recommend... Read more
31st Jan 2022 (3 years ago)

K miller

5/5 Stars
From day one through to completion I found the whole team at Mansons to be prompt and reliable. First rate,highly recommend... Read more
12th Jan 2022 (3 years ago)

J Hodsgon

4/5 Stars
“ Mansons have provided a absolutely professional service to help us sell our flat in Jesmond. The communication has been first rate – and Deborah’s advice in particular has been re-assuring and very helpful. We would not hesitate to use Manson’s again and really appreciate the personal approach. ”... Read more
Seller
26th Nov 2021 (3 years ago)

J G

5/5 Stars
Excellent service with extremely quick responses.... Read more
26th Nov 2021 (3 years ago)

M fairfax

5/5 Stars
So pleased I picked Mansons to sell my property through. Totally professional from the very first visit right through to completion. I found Deborah Thorpe's advice and support invaluable.... Read more
Seller
5th Nov 2021 (3 years ago)

T Dryer

5/5 Stars
we found their services consistently good in every department, in particular we found their knowledge of Ponteland extraordinary.... Read more
26th Oct 2021 (3 years ago)

I harris

3/5 Stars
Sept '21; Unfortunately the excellent service as described previously (and i am sure is still evident) has been overshadowed by the very disappointing 'check-out' experience. There is an awful lot one can say about this, but in short, be aware that when you end your agreement and check out, ensure you look into every single element of the property clean or you will be charged a disproportionate amount to rectify. Unfortunately, in the pandemic world we were unable to revisit after our cleaner visited and as such there was overlooked dust in the crease of a sofa, dust under a bed and on top of a cupboard, but what a simple 5 min hoover would fix a charge of £100 was made and even then evidence gathered showed they too missed the sofa crease! I don't doubt the service before and during our rental, but this left a particularly sour taste and when contested through the bond appeal process it was independently judged to have been too much and we got a proportionate refund. A lesson in diligence for future renters. "As a couple looking for our first rental property together we are truly grateful for the excellent service Mansons deliver. At every touch point, from phone enquiry, to viewing, to negotiating, to signing, to picking up the keys and the ongoing after service we have been very impressed. Kirstey has been personable, genuine and patient with our needs and challenging circumstances. Our big fear when we set out into the chasm of estate agent interaction was feeling like 'just another customer' but we came out of this feeling we were the only customers that mattered! Thank you!... Read more
Tenant
4th Oct 2021 (3 years ago)

B Thresher

5/5 Stars
really got the impression that these guys care and take pride in the service they provide. will certainly use again.... Read more
23rd Sep 2021 (3 years ago)

Jordan

5/5 Stars
Excellent service from Kirstey at Mansons! She was friendly, helpful and professional, answering all my questions and sending documents through promptly, which made the process of moving into my new flat easy and stress-free. As a tenant, it's nice to know you're renting with such a good, responsive agent. Can't recommend them enough!... Read more
Tenant
20th Sep 2021 (3 years ago)

R Bradley

5/5 Stars
Brilliant agents, as a landlord of many years I never thought it was possible to list my property with an agent and a new tenant to be found within hours. Fantastic service from Kirstey from the initial property visit to the tenants moving in. Landlords I would definitely recommend them.... Read more
Landlord
17th Sep 2021 (3 years ago)

S Cooke

5/5 Stars
Moving from down south with a family, Mansons have made the process so easy and relaxed. From the first correspondence with Kirsty, she has been so efficient and personal and made a stressful time so easy. I could not recommended them enough. The property is perfect. Thank you from the Cooke Family.... Read more
17th Sep 2021 (3 years ago)

M Stanbury

5/5 Stars
Excellent experiences dealing with Mansons. Their administrator was particularly excellent and has a very proactive and professional approach. Thank you for your help, Marie.... Read more
27th Aug 2021 (3 years ago)

D Brownlee

4/5 Stars
Great customer service and a professional outfit all round, the administrator was especially helpful with a few tricky enquiries we had which was brilliant... Read more
27th Aug 2021 (3 years ago)

N Froode

5/5 Stars
i found their knowledge of Ponteland very reassuring. Nick was spot on throughout . I do not normally leave reviews but this is well deserved .... Read more
27th Aug 2021 (3 years ago)

R McCarther

5/5 Stars
Brilliant agents. They have rented my property out for nearly 8 years. The knowledge they have of the industry, area and all the changing laws is fantastic. Thank you to Kirstey and the team for all the efforts in finding me fantastic tenants each year.... Read more
Landlord
23rd Aug 2021 (3 years ago)

C Gibson

5/5 Stars
Mansons have managed my property for 3 years and I would not look to any other agent, always professional and quick to respond to any queries.... Read more
Landlord
19th Aug 2021 (3 years ago)

S Black

5/5 Stars
Made the renting process so easy and straightforward!... Read more
Tenant
19th Aug 2021 (3 years ago)

F Hunter

5/5 Stars
Joined up thinking and really do phone you back if they say they will. As a tenant i find Mansons helpful and understanding... Read more
Tenant
16th Aug 2021 (3 years ago)

A Bristol

5/5 Stars
Very impressed with the standard of service here . Would not go anywhere else moving forward.... Read more
3rd Aug 2021 (3 years ago)

A Watts

5/5 Stars
I have worked with Manson's now for 10 years. As letting agents they have always been pro-active in finding tenants each year, timely in getting quotes/repairs carried out and efficient in keeping the required paperwork up-to-date. More recently i have sold my apartment via their sales department (Deborah was my contact). Again the approach that i saw was professional, efficient and engaging. From finding prospective buyers through to completion of the paperwork/sale Deborah was a guiding hand and an essential help. I would gladly recommend Manson's Property Consultants to any perspective buyer, seller, landlord or renter. Andy... Read more
Seller
30th Jun 2021 (3 years ago)

F Choudhury

5/5 Stars
Fantastic estate agents. Claire is extremely friendly and responsive and happy to help with any query. I'd absolutely recommend them to friends and family. Thank you Claire!... Read more
15th Jun 2021 (3 years ago)

J Arkley

5/5 Stars
Claire was extremely helpful with regards to renting a property, I have had to deal with many letting agents over the past 6 years and Claire was definitely the most responsive and professional! Would definitely recommend... Read more
Tenant
11th Jun 2021 (3 years ago)

S Doora

5/5 Stars
Brilliant service from start to finish.... Read more
28th May 2021 (3 years ago)

K Nyman

5/5 Stars
Nick has a comprehensive knowledge of the area and instilled an absolute confidence in his ability to get the job done.thoroughly recommend Mansons.... Read more
5th May 2021 (3 years ago)

T gray

5/5 Stars
We had originally found Masons whilst looking for properties on rightmove and applied for a property, they have been very professional, friendly and responsive. Would definitely recommend this agency to friends and family. We are currently living quite a distance from Newcastle and Masons have helped work around this with virtual/ video viewings and answering all questions we have asked.... Read more
1st Apr 2021 (3 years ago)

J Kinn

5/5 Stars
I’ve lived in nearly 20 rented properties and honestly Mansons have been the best yet. Great service, very responsive in case of any maintenance needed as well as friendly and professional to speak to. Highly recommend... Read more
Tenant
31st Mar 2021 (3 years ago)

R Braithwaite

5/5 Stars
The team were really responsive and couldn't have helped us any more with our move! They were happy to operate around our situation and our needs. A very friendly and professional service throughout.... Read more
30th Mar 2021 (3 years ago)

S webster

5/5 Stars
Really good letting agents to deal with, very helpful and promptly pass on any problems or concerns to the property owner.... Read more
29th Mar 2021 (3 years ago)

J Sharp

5/5 Stars
We have rented through Mansons for 3 years now, the team are great, always get things done for us, and we have never had any issues, thoroughly recommend them.... Read more
Tenant
26th Mar 2021 (3 years ago)

T Bowles

5/5 Stars
As a prospective tenant I found Mansons straight forward and punctual through to the conclusion of the tenancy process.... Read more
Tenant
26th Mar 2021 (3 years ago)

N Forster

5/5 Stars
Mansons have always provided me with a very good service and excellent tenants. I have no hesitation in recommending them.... Read more
Landlord
25th Mar 2021 (3 years ago)

K Murphy

5/5 Stars
Manson’s have been taking care of my properties for 3 years and I have found them to be excellent in all areas. The management of my properties by Mrs Cyndi Barrow has been nothing short of outstanding... I highly recommend Mansons letting agency!... Read more
Landlord
25th Mar 2021 (3 years ago)

K woods

4/5 Stars
Mansons are very professional and take great care of there properties.I have been very happy with them and will continue to rent from them in the future.They have a great team taking care of everything . Keith Woods I MOVED BACK TO THE NORTH EAST AND HAVE BEEN RENTING A FLAT FROM MANSONS.I HAVE FOUND THEM TO BE VERY PROFESSIONAL AND TAKE CARE OF EVERYTHING.I DEALT WITH KIRSTY IN THE BEGINNING BUT NOW I DEAL WITH JEMMA.THEY ARE BOTH EXCELLENT AND ALWAYS. VERY PROFESSIONAL .I WISH TO CONTINUE TO RENT FROM THEM FOR A VERY LONG TIME. BEST REGARDS KEITH WOODS... Read more
Tenant
25th Mar 2021 (3 years ago)

S Richardson

5/5 Stars
Our viewings of the potential properties went very smoothly and the guide was very friendly and knowledgeable. Claire in the office was very helpful and quick with responses and everything went very smoothly!... Read more
24th Mar 2021 (3 years ago)

D Codier

5/5 Stars
A steady ship in choppy waters.Cool and professional.Best in town... Read more
24th Mar 2021 (3 years ago)

D Shields

5/5 Stars
highly recommend Mansons. Provided us with all the knowledge and experience of the area we needed throughout the process.... Read more
9th Mar 2021 (3 years ago)

R Khoumikham

5/5 Stars
Very friendly, helpful, and professional agents. Special thanks to Claire for taking care of us. Highly recommend this agency. As an international student, I've rented with many agents around NorthEast. The best of them all is Manson's. Well done ????... Read more
Tenant
13th Feb 2021 (4 years ago)

K Lakhani

5/5 Stars
Excellent estate agents. Staff are really friendly and helpful. Would highly recommend to anyone, definitely the best estate agents we have used in Jesmond. A lot more helpful and approachable than Pat Robson.... Read more
9th Feb 2021 (4 years ago)

C Harris

5/5 Stars
The only rental agency that has taken us seriously and listened to anything we said. Couldn’t have asked for better support.... Read more
Tenant
13th Dec 2020 (4 years ago)

M Graham

5/5 Stars
Almost a year renting through this agency. Very smooth and quick process upon moving in. Excellent communication throughout our first year and any issues with the flat have been resolved immediately can't recommend enough.... Read more
Tenant
6th Dec 2020 (4 years ago)

Gaby

4/5 Stars
I was looking for a flat from abroad and not able to travel for a viewing due to the pandemic. So choosing a place seemed daunting. However, Mansons offered a video viewing and readily responded to all my queries. Everyone at Mansons has been very helpful from the moment I contacted them to see if the flat I wanted was still available to the signing of the contract.... Read more
Tenant
25th Nov 2020 (4 years ago)

D Shiels-Rowland

5/5 Stars
Having been a tenant with Manson's for a few years now I can safely say that they have been fantastic. Everything is made clear and digestible by their team of friendly, helpful professionals and any issues I've had were dealt with quickly and effectively.... Read more
Tenant
20th Nov 2020 (4 years ago)

L Macnaughton

4/5 Stars
Really good service, made the experience of finding a new home and moving easy. Everything was done on time and excellent customer service.... Read more
10th Oct 2020 (4 years ago)

L McGill

5/5 Stars
These guys made moving to Newcastle and finding a new home very easy for us. Very helpful and were happy to answer all of our many many questions. Great service - couldn't fault it! Thanks again Kirstey and Andrew!... Read more
24th Aug 2020 (4 years ago)

M Fisher

5/5 Stars
Really amazing estate agents. We had a great year with them and they were so quick to help resolve any issues we had (but there were very few!) Highly recommend to students and professionals! Thanks again guys!... Read more
27th Jul 2020 (4 years ago)

V Clark

5/5 Stars
This is my first time renting and I have to say all the staff at Mansons have been really helpful. And my move went really smoothly and to plan. I would highly recommend them.... Read more
Tenant
10th Jul 2020 (4 years ago)

S Baker

5/5 Stars
I have been a client of Mansons for just over 2 years and I have found them to be a very supportive and quick to act. I currently rent a property and as a tenant I feel I’m in safe hands consistently. If you are looking for reliable estate agent then look no further. Thank you, Steve.... Read more
Tenant
10th Jul 2020 (4 years ago)

K R

5/5 Stars
I couldn't of asked for a better agent, they are extremely helpful and professional at all times. Property management have been great throughout.... Read more
9th Jul 2020 (4 years ago)

E Collinson

5/5 Stars
I can not fault these as a letting agent. My experience has been 5star. All repairs attended to immediately move in was stress free. I highly recommend Mansons... Read more
Landlord
7th Jul 2020 (4 years ago)

T Primavesi

2/5 Stars
Mansons were a great team with great customer help, but when it came to my flatmate and I leaving our tenancy we were wacked with a huge bill for cleaning that put a big dent into our deposit. The flat was left spotless by my flatmate and I after cleaning for a whole day and following Mansons check out requirements. Was really disappointed by charge they gave us. Apart from that, were helpful and understandable in any other queries we had.... Read more
Tenant
7th Jul 2020 (4 years ago)

R Nygaard

5/5 Stars
Rented via Mansons for 5 years now and they have always been helpful, professional and quick to respond to any queries. By far the best agency in Tyne and Wear.... Read more
Tenant
7th Jul 2020 (4 years ago)

M H

5/5 Stars
Outstanding service from the whole team from start to finish! Thanks guys... Read more
2nd Jul 2020 (4 years ago)

J Saddleton

1/5 Stars
Very very rude and unprofessional. Do not waste your time speaking to them do not care about your needs. arrogant is an understatement... Read more
2nd Jul 2020 (4 years ago)

J Clayton

5/5 Stars
I am renting a property managed by Mansons for around three months now. When I first moved into my apartment in Jesmond, I was a little anxious due to various issues/conditions I had with the apartment and my previous experiences with some other agents. Understandably, after moving house I was a little stressed and could have done without worrying about various spots of maintenance with my new home etc. After my check-in I was not exactly expecting a quick turnaround, as I had already paid my final balance and signed my contracts. What surrpised me most, was after assessing my queries and issues I had, Mansons put into action what they could do straight after gaining confirmation from the landlord. The landlord did not agree to every query I had, which of course is understandable, but the ones agreed to were dealt with by Mansons in a professional and efficient manner. Contractors were distributed to the property and I was given more than enough notice for the resulting works to be done. I would normally be reluctant allowing a stranger into my new home after previous experiences, however Mansons and the contractors they use made me feel secure and I have no reservations about them gaining access with keys in my absence from now. Overall the manner and conduct in the service I received from lettings right through to property management, although I did not receive everything I wished, was a vast improvement. Special mention to Angela, Cyndi and Samantha in the management team. - John... Read more
Tenant
4th Jun 2020 (4 years ago)

B edwards

5/5 Stars
I've been dealing with the letting team at Mansons to rent a property in Jesmond, they have been professional, friendly and helpful.... Read more
Landlord
4th Jun 2020 (4 years ago)

D Sunderland

1/5 Stars
Terrible company to deal with, inflexible & uncaring... Read more
5th Apr 2020 (4 years ago)

L Gaffney

5/5 Stars
Me and my boyfriend have recently moved through Mansons Newcastle Estate, Letting & Property Management. I have personally rented for the past 12 years and have found this estate agents really efficient and extremely helpful. Kirstey was really informative throughout the whole process and made moving easier. Thank you.... Read more
Tenant
23rd Mar 2020 (4 years ago)

C Stephenson

5/5 Stars
I put The Old Byre, Eland Green Farm with Mansons. Andrew dealt with it from start to end in a very professional & friendly manner. Would certainly recommend them. Many thanks !... Read more
Seller
2nd Mar 2020 (4 years ago)

G Pexas

5/5 Stars
Very warm, welcoming and excellent service from the moment we stepped in their office till after we moved in the property! Highly recommended! The agents made sure we found a property that suited our requirements best and were with us all throughout the process!... Read more
Tenant
10th Feb 2020 (5 years ago)

P Smart

5/5 Stars
Very happy with the service provided by Mansons and would not hesitate to use them again.... Read more
20th Jan 2020 (5 years ago)

P Osfield

5/5 Stars
I have worked for Mansons now for a good few years as part of the maintenance team. The staff are always so pleasant and willing to help you, if need be. They are all very professional and so dedicated to their jobs. Its a pleasure to work for them !... Read more
2nd Dec 2019 (5 years ago)

Natalie

5/5 Stars
Excellent service when renting so far this year and in previous years. Efficient at dealing with any issues and sorting out forms.... Read more
Tenant
2nd Dec 2019 (5 years ago)

A Yassin

5/5 Stars
Great service!! Wouldn't use anyone else, highly recommended!! :)... Read more
29th Nov 2019 (5 years ago)

L Huggan

5/5 Stars
Great agent!!... Read more
28th Nov 2019 (5 years ago)

B Mckenzie

5/5 Stars
Excellent and reliable company to do Maintenance work for. All the staff are very friendly and efficient. Landlords, I would highly recommend.... Read more
Landlord
28th Nov 2019 (5 years ago)

A P

5/5 Stars
Excellent service received From Mansons. Efficient and reliable from start to finish.... Read more
27th Nov 2019 (5 years ago)

V Alanis

5/5 Stars
I've been renting a flat with Mansons for almost 1.5 years. The team is very professional and they had a very quick response when I needed a boiler fault to be fixed. I would highly recommend this agency to others.... Read more
Tenant
27th Nov 2019 (5 years ago)

J Tait

5/5 Stars
Service was excellent and I would 100% recommend Manson's.... Read more
27th Nov 2019 (5 years ago)

E Green

4/5 Stars
Had a really good experience renting through Mansons. The woman who showed my mum and I around the prospective properties was friendly, welcoming and honest. The letting process went smoothly and it was useful to complete the signing online as I was moving from outside of Newcastle and it was difficult for me to get to the office.... Read more
Tenant
26th Nov 2019 (5 years ago)

I richards

5/5 Stars
Have used these for a few years now. Jemma, Debbie and Cindy are always very efficient and communication is great. First class service, would recommend.... Read more
25th Nov 2019 (5 years ago)

V Freya

5/5 Stars
Great service from all the staff at Mansons, couldn't be more helpful and understanding of requirements, would definitely recommend them to anyone. 5 star.... Read more
23rd Nov 2019 (5 years ago)

H Balshen

5/5 Stars
Excellent prompt, friendly and efficient service. I never have to worry about any aspect of the management of my rental property.... Read more
Landlord
22nd Nov 2019 (5 years ago)

L Galston

5/5 Stars
Mansons have been a very efficient company to deal with.  Debbie was my main contact in property management.  Her advice and knowledge helped my with a very tricky situation.  I would recommend Mansons if you wish to rent your property.... Read more
Landlord
21st Nov 2019 (5 years ago)

J Blacklin

5/5 Stars
Would highly recommend Mansons from a letting perspective (sure they are as efficient in selling properties too ) as my experience was hassle-free, responsive and effective, particular thanks to Cindy Barrow who was extremely professional yet very caring & friendly too.... Read more
Landlord
21st Nov 2019 (5 years ago)

L King

5/5 Stars
Mansons is one of the most professional, helpful and reliable estate agents in Jesmond. The staff are so accommodating and friendly. We had a leak after some heavy rain and Mansons organised their contractors JK Roofing which sorted the issue with in days. I would highly recommend Mansons.... Read more
Tenant
21st Nov 2019 (5 years ago)

B dixon

5/5 Stars
Dealt with Mansons on a couple of occasions and have found Debbie to be really helpful. Great service... Read more
20th Nov 2019 (5 years ago)

M Harris

5/5 Stars
Have worked for Mansons Property Management for the last 8 Years as a General Builder assisting their clients with a full property refurbishment service and general maintenance work....Debbie, Cyndi & Jemma are a pleasure to deal with and very efficient in dealing with the requirements of their many landlords and tennants and I have no hesitation in recommending Mansons to anybody involved in residential lettings ...I look forward to working with them for many years to come... Mark Harris (Property Services Northern LTD) (Director)... Read more
20th Nov 2019 (5 years ago)

M Carruthers

5/5 Stars
Can't fault Mansons have used them for years. Jemma, Debbie and Cyndi can not be more helpful, polite and professional. Would definitely recommend.... Read more
20th Nov 2019 (5 years ago)

O Senkevich

5/5 Stars
I'm renting a flat with Mansons for almost 2 years and I'm quite happy with how it goes so far. Their team (I interacted with Debbie, Jemma, Cyndi and few others) does the job well. The household appliances in the flat I live in sometimes fail, but the agency does a good job in fixing/replacing the faulty equipment. In my view, Mansons is a good letting agency which I recommend to others.... Read more
Tenant
20th Nov 2019 (5 years ago)

J man.

5/5 Stars
I deal mainly with the lettings and maintainance department,most weeks.This consists of a team including Cindy, Debbie ,Kerry and Jemma.I find them all very professional,helpful, down to earth,well qualified and experienced;able to deal with all matters related to the job,in a timely manner.Highly recommended.... Read more
20th Nov 2019 (5 years ago)

A Wassell

5/5 Stars
Mansons is a very efficient and professional company. I have been a Landlord at Mansons for nearly three years now. Debbie and Jemma work hard to meet my demands. They are helpful and quick at replying to me. Mansons work hard to communicate between the Landlord and their Tenant's well. I am very pleased with their work. Thank you. Anna Wassell... Read more
Landlord
20th Nov 2019 (5 years ago)

R Shafto

5/5 Stars
Jemma, Debbie and Cindi have been nothing short of amazing with any queries we have had since moving home with Mansons. If needed Jemma always emails or rings to keep me updated with anything. I would highly recommend using Mansons.... Read more
20th Nov 2019 (5 years ago)

P Charmer

5/5 Stars
As a student in Newcastle for the last 2 years I have dealt with 2 local agents... then I found Mansons. Kirstey and the team got us sorted out quick, stress free and are so friendly and welcoming. Can’t wait to get moved in. Thank you!!... Read more
Tenant
19th Nov 2019 (5 years ago)

P Davidson

5/5 Stars
I found Mansons to be very professional. Debbie, in property management, was very reliable and efficient. I had total peace of mind that my property was well managed and I would highly recommend Mansons to manage your property.... Read more
Landlord
19th Nov 2019 (5 years ago)

A Sanghrajka

5/5 Stars
Amazing agents! Super professional and helpful - would really recommend... Read more
16th Nov 2019 (5 years ago)

A McGreevy

5/5 Stars
Andrew and the team were very professional throughout and offered a fantastic service. Would recommend and use again.... Read more
18th Oct 2019 (5 years ago)

S Anderson

5/5 Stars
Mansons are an absolute cut above the rest in North East estate agency. I first had the pleasure of meeting the team 13 years ago when I was a first time buyer and searching for my first home. Although I ended up buying through private sale, I was so impressed with the agency that 6 years later when I needed to rent this house while living abroad, I went straight to Mansons without question. The management service I received during my three years overseas was outstanding. Having strangers live in your home while you're over 5,000 miles away in a different continent could have been a very stressful experience. Instead, I felt utterly secure in the knowledge that Nick, Debbie and the team were taking care of everything. When the odd problem arose, they went above and beyond to resolve things quickly and kept in regular contact throughout. Now, 13 years on, I have been seeking somewhere to rent in Newcastle. I found a house I liked and was so happy to see that Mansons were the letting agent. The fact that the property was being let by Mansons was the deciding factor between this and another similar – if not slightly more suitable property. Knowing that Nick, Debbie and the fantastic Kirsty would be taking care of everything sealed the deal. I can’t recommend this agency enough. It’s so important to trust the people influencing your home life – whether you are renting, selling or buying. Mansons are top choice in any scenario.... Read more
Landlord
7th Oct 2019 (5 years ago)

S Kane

1/5 Stars
Fail to accept any responsibility for errors made on their side and provide zero assistance as a result. If you come into any issues with mansons then expect no compassion for the situation that you may of be dumped in as a result and have nothing but scared, stubborn and rude staff desperately avoiding blame when all you are after is some help.... Read more
3rd Oct 2019 (5 years ago)

A Evans

5/5 Stars
Excellent service. Everything was seamless. Andrew, was really helpful and kept us fully updated throughout the process. Would highly recommend.... Read more
30th Aug 2019 (5 years ago)

K Greenhalgh

4/5 Stars
Very professional, and quick to respond to messages/queries. Really appreciate all Kirstie's help in organising to rent our property as quickly as possible.... Read more
Landlord
30th Jul 2019 (5 years ago)

D Murrell

5/5 Stars
This is the first time for us using Mansons and we found them very professional and met all our expectations. We will certainly be using them again... Read more
24th Jul 2019 (5 years ago)

A Porrett

5/5 Stars
Kirsty helped us sort out our new place with brilliant professionalism and kindness even when situations got difficult... Read more
2nd Jul 2019 (5 years ago)

G cray

5/5 Stars
Handled our move quickly and competently... Read more
31st May 2019 (5 years ago)

P Andrews

5/5 Stars
Mansons were communicative and helpful throughout the letting process. I would definitely recommend the agency to others.... Read more
Landlord
30th May 2019 (5 years ago)

R Spencer

5/5 Stars
All the staff were incredibly respondent, helpful and friendly! They made my move a really stress-free and fast process, which I have never experienced before in Newcastle, would absolutely recommend. *****... Read more
11th May 2019 (5 years ago)

F tick

1/5 Stars
This agency is terrible. ! The people are deceptive and 99% of the reviews are poeple they know or themselfs. Terrible... i do not recomend this place at all, out of all the places and buissneses closing this one should be among them!... Read more
30th Apr 2019 (5 years ago)

M Steed

5/5 Stars
Very happy with the great service received.... Read more
24th Apr 2019 (5 years ago)

S Cuthell

5/5 Stars
Great service, always pleasant staff and efficient!... Read more
12th Mar 2019 (5 years ago)

A Palmer

5/5 Stars
Deborah at Mansons made the process of selling our house as painless as it is possible to be! Always courteous, regularly keeping us informed of progress, always on the ball. Thank you so much.... Read more
Seller
21st Feb 2019 (5 years ago)

T McCloud

5/5 Stars
Kirstey was very helpful during our process renting a new property. Will always use Mansons in future when looking for a new property.... Read more
Tenant
14th Feb 2019 (6 years ago)

V Gilman

5/5 Stars
Excellent! Really helpful team understanding needs of the tenant and taking an individualised approach. Very clear process and documentation. Would recommend!... Read more
Tenant
6th Feb 2019 (6 years ago)

J Carbonell

1/5 Stars
I consider that Mansons charged me an unreasonable amount (130 GBP) to perform light cleaning of dust after my tenancy. I strongly recommend to take your own pictures before and after the tenancy to avoid this frustration. Be careful with them.... Read more
Tenant
28th Jan 2019 (6 years ago)

L McElwaine

5/5 Stars
Kirstey was so helpful and friendly and made the whole experience of finding a property to rent very easy. She was very efficient and helped us move in very quickly. Overall excellent!!... Read more
Tenant
21st Jan 2019 (6 years ago)

G Reid-Dowd

5/5 Stars
Kirstey from Manson's was super helpful in preparing us for all steps of our tenancy. She helped us negotiate with the landlord, answered questions about our property, and helped us get moved in within 5 days! The staff here are all down to earth yet professional. I would recommend Manson's to anyone looking for a property in Newcastle!... Read more
Tenant
27th Nov 2018 (6 years ago)

A Morozov

5/5 Stars
Good. Many thanks.... Read more
23rd Nov 2018 (6 years ago)

C Stephenson

5/5 Stars
Mansons have been excellent in both renting and selling properties for me. They actively seek buyers or renters, rather than just advertising and sitting back and waiting for someone to come along. They are great at communicating and always return calls or respond to emails quickly. Throughout the sales process Deborah chased solicitors and kept the whole sales process moving, reducing stress levels for me. Kirsty is excellent at communicating and even gave up her own time to secure a rental for my flat.I highly recommend Mansons for letting and sales as they are highly professional and efficient.... Read more
Landlord
25th Oct 2018 (6 years ago)

C mcgovern

5/5 Stars
From beginning to end a very effecient service was provided, enabling us to sell our home quickly. The level of communication from Deborah at all stages was particulary reassuring. This small company team are excellent.... Read more
Seller
23rd Oct 2018 (6 years ago)

S Brown

5/5 Stars
Mansons have rented and managed my flat in Jesmond for over 10 years without missing a beat, professional, efficient and friendly.... Read more
Landlord
21st Oct 2018 (6 years ago)

A Chew

5/5 Stars
We were in a property managed by Mansons for three years and in that time we always found everyone there to be exceptionally friendly and helpful. Any queries or requests we had were always dealt with speedily and without issue. Thank you very much!... Read more
Tenant
4th Oct 2018 (6 years ago)

E Nelson

5/5 Stars
Amazing group of helpful and friendly people who helped us find a great house. Anything that was required was completed quickly and without any issues, and worked with us every step of the way to help settle into a new home.... Read more
24th Sep 2018 (6 years ago)

G Sharpe

5/5 Stars
V helpful and supportive staff, whole process v smooth... Read more
21st Sep 2018 (6 years ago)

S Beaney

5/5 Stars
We received excellent service when renting with mansons. As we were new to the area, the agent showing us around the property was very informant and told us all the places to visit. All the staff were extremely friendly and the process in general was easy and quick to do. We are very happy tenants!... Read more
Tenant
18th Sep 2018 (6 years ago)

M Culver

5/5 Stars
Of all the estate agents that we dealt with whilst organising our move to Newcastle from Bristol, Mansons was by far the best. Alexi was extremely efficient with regard to organising property viewings and he did a great job of negotiating with our new landlord when we found a property that we liked. The only downside to our experience was the unavailability of electronic document signing software, which meant that we couldn't sign our new contract remotely from Bristol, and a few administrative errors that led to a little extra time being spent on the phone/in the office. Having said that, Mansons were very flexible and accommodating of our needs, and all mistakes were quickly corrected. We would definitely recommend Mansons to prospective renters.... Read more
Tenant
18th Sep 2018 (6 years ago)

P Dorney

5/5 Stars
Manson’s residential sales and letting consultants and its staff go above and beyond. As a landlord I’ve got to deal with a number of the people at Manson’s face to face, to mention but a few Nick, Deborah, Kirstey, Kelly, Cyndi and Jemma and behind the scenes in maintenance Michael, all doing an exceptional job and making my life that much easier with no worries about my properties.... Read more
Landlord
3rd Sep 2018 (6 years ago)

S Greys

5/5 Stars
Bravo Mansons, I have to take my hat off with Mansons. I have been thoroughly impressed throughout my experience and Alexi has followed through with everything he promised. Thank you from the Greys.... Read more
3rd Sep 2018 (6 years ago)

N Christopher

5/5 Stars
I've had a great experience with Mansons. We were moving into a new place and Alexi was very helpful in working with us to allow family to come check the house out for us on short notice. He's also been quick to respond for the few minor issues we've had. I'd definitely recommend Mansons to anyone who is looking at getting into a rental property.... Read more
Tenant
31st Aug 2018 (6 years ago)

K Higgins

5/5 Stars
Friendly, responsive, professional and honest. Mansons were great. Thank you to Alexi and the team.... Read more
31st Aug 2018 (6 years ago)

H Gilley

5/5 Stars
All of the team were friendly and efficient. Alexi was quick to get the property secured for us. Would defiantly recommend to friends and family. Thank you Mansons.... Read more
29th Aug 2018 (6 years ago)

J Taylor

5/5 Stars
Thank you Alexi for all your help. We both thought your service was very attentive and prompt. We will come to you again when we are looking for a property again.... Read more
29th Aug 2018 (6 years ago)

D Hill

5/5 Stars
I found Manson’s to be very helpful and the customer service was excellent. It had been a while since I had rented a property but they happily answered my questions very quickly and took away a lot of the worry for me. I went to them after hearing good things and I would definitely recommend them too. Thanks to all the staff there!... Read more
Tenant
27th Aug 2018 (6 years ago)

N Downes

5/5 Stars
Fab company ! Friendly, trustworthy and knowledgable staff. I'm a first time buyer and they not only answered any questions or queries I had, they were able to give me invaluable advise and help. Cant recommend them highly enough, they went above and beyond. Thanks for all your help Mansons!... Read more
Buyer
22nd Aug 2018 (6 years ago)

C Doy

1/5 Stars
If I could give them 0 stars I would. Scamming money, poor communication, all of our property issues were ignored, and we lived right above their offices!!! STUDENTS BEWARE.... Read more
Tenant
21st Aug 2018 (6 years ago)

J Grand

5/5 Stars
Mansons we very friendly and welcoming from the moment we walked in to the office. Alexi spent the time with us to find what were looking for and we felt like it was important to him as well. We never were made to feel like we were being lied to or pushed into something. Thank you Mansons... Read more
9th Aug 2018 (6 years ago)

A Krishnaswamy

5/5 Stars
Mansons Letting Agents have been very friendly and thoroughly professional throughout my phase of looking out for a new rental property, viewings and further in negotiating the rent and move in period. Ms. Kirstey Waggit and her team have always made me feel safe in choosing the property and have advised/suggested me the best possible choices. Handover of the property was also done in the most professional manner and tenant friendly ways. Looking forward to have a long term relationship with Mansons. My sincere best wishes and loads of good luck to Mansons! :)... Read more
Tenant
8th Aug 2018 (6 years ago)

K Sodzi

5/5 Stars
Mansons were really helpful in helping me find a new place after finishing uni, from picking a selection of flats to view from our criteria, to really easy reference collection via a third party company, to facilitating picking up keys/signing the tenancy agreement while we were on holiday. There is always a friendly face in the office and if we have any questions they are very quick to respond. Would definitely recommend.... Read more
Tenant
8th Aug 2018 (6 years ago)

K Jenkins

5/5 Stars
We felt like we could trust Mansons at every step of the way. Everything they said would happen, happened and the service was second to none. The whole team were great but special thanks to Alexi... Read more
8th Aug 2018 (6 years ago)

M McClone

5/5 Stars
I chose this company based on a recommendation and was pleasantly surprised. They replaced my faith in lettings agents and the service was far better that I could have thought. I have since recommended friends who have all been very happy with the service and quality of the properties. Thank you Alexi and well done Mansons.”... Read more
Landlord
8th Aug 2018 (6 years ago)

R Macintosh

5/5 Stars
Mansons is the by far the best agent I have ever used. Completely transparent and Alexi took a genuine interest in us and what was important to us. I would recommend Mansons to everyone for a stress free experience.... Read more
6th Aug 2018 (6 years ago)

K Tun

5/5 Stars
Very good service, prompt response, professional Kirstey was really helpful Overall , very good... Read more
3rd Aug 2018 (6 years ago)

D Lord

5/5 Stars
My experience with Mansons was refreshing! Past experiences with other estate agents have shown me how shoddy some people in the business can be. It is relieving to know that there are agencies like Mansons that care about their clients and go above and beyond to provide a fantastic service. Jonathan was approachable and honest when showing me around a variety of properties. Likewise, Alexi was professional, accommodating and very trustworthy throughout the entire process of renting the property. All of my questions were answered promptly and confidently. Thank you Mansons!... Read more
Tenant
29th Jul 2018 (6 years ago)

C Snape

5/5 Stars
Very unusual to have no complaints about a property letting experience but Mansons have bucked the trend. Extremely welcoming and friendly staff who were always only an e-mail away with any of our queries. We would have a reply within 30mins with information about how they were going to fix the issue. All the affiliated maintenance teams were also friendly and very helpful. We were very fortunate to have stumbled across Manson, as students who are often taken for a ride by manipulative landlords. I stress to any prospective students to consider student rents through Mansons Big thanks to Debbie who was brilliant throughout... Read more
Tenant
14th Jul 2018 (6 years ago)

P Fenwick

5/5 Stars
The Best! As a landlord I have used several letting agents in the past. I have always had issues with them. I live overseas and I needed a company to truly be me. To truly look after my hard earned investment as if they meant something. All I can say without prejudice is that Manson’s are clearly market leaders. They are without doubt the best out there. Debbie, Angela, Cindy, Graeme, Gav and Nick are just superb. A boutique firm with a very professional approach. I would recommend Manson’s blindly. They do truly go the extra mile and they are very much value for money. I promise you Manson’s are genuine, honest and care. I have never regretted choosing them.... Read more
Landlord
7th Jul 2018 (6 years ago)

L Walker

5/5 Stars
After looking online for a property, Kirstey found me exactly what I was looking for. From viewing the property to collection of keys the process was so easy. Big thanks... Read more
15th Jun 2018 (6 years ago)

S Langley

5/5 Stars
After renting in the area for 5 years, Mansons are by far the most relaxed and stress free agent I have used. Would definitely use again.... Read more
Tenant
15th Jun 2018 (6 years ago)

A Alvarez

5/5 Stars
I moved up from the midlands for a new job. I didn't have much time and Alexi made everything happen like clockwork. The team were amazing and informed. Thanks Mansons... Read more
15th Jun 2018 (6 years ago)

G Belle

5/5 Stars
So excited to move in our new place in Newcastle. Excellent support from the team at Mansons, specifically fantastic service from Kirsty. Thank you!... Read more
14th Jun 2018 (6 years ago)

N Turnbull

5/5 Stars
‘Renting in Newcastle for the first time has been so easy and relaxed, would highly recommend Mansons. The service from Kirstey and all the team has been fantastic, can’t wait to move in’... Read more
Tenant
14th Jun 2018 (6 years ago)

A Hill

5/5 Stars
Having decided to downsize I was extremely nervous about the issues I may come across, due to lack of experience in buying and selling. Deborah and the team were very professional, reassuring and friendly throughout the process and aided me to purchase a new property for my young daughter and myself with minimum stress. They were very knowledgeable and approachable and most importantly because I was only dealing with one person throughout the transaction it was so much easier !! Foe buying and selling I would definitely recommend them .... Read more
Seller
14th Jun 2018 (6 years ago)

C Walker

5/5 Stars
After having no luck with the development of my own property, Mansons made renting a property short term so easy and quick. The whole process was stress free... just what I needed.... Read more
Tenant
13th Jun 2018 (6 years ago)

E crate

5/5 Stars
Moving was easy with Mansons. The whole experience from the start was fantastic. Very knowledgeable, helpful and friendly staff. Highly recommended this agency.... Read more
13th Jun 2018 (6 years ago)

Angie

5/5 Stars
I have just rented a house through Mansons and could not have be more pleased at how helpful Kelly especially was and the rest of the team no question was to big or to small, this is the first time I have rented so I needed a lot of things clarifying just for my own piece of mind. Well done to Manson's, would certainly recommend, thankyou... Read more
Tenant
13th Jun 2018 (6 years ago)

S brewis

5/5 Stars
If you are going to move house then Mansons should be your port of call. The service was spot on, I was always treated in a friendly manner. My girlfriend and I now know where to come when we make the move. Thank you Alexi and the Mansons team.... Read more
13th Jun 2018 (6 years ago)

J Rose

5/5 Stars
Thank you to Kelly and the Mansons team for finding me my beautiful home in Jesmond. Can't recommend Mansons enough.... Read more
Buyer
12th Jun 2018 (6 years ago)

O rusu

5/5 Stars
Can't fault them. The service is fantastic. From Inquiry, to viewings , admin etc they have been helpful and provided all the information we required.... Read more
12th Jun 2018 (6 years ago)

L Little

5/5 Stars
I’ve used Mansons for a few years to find tenants for my property. They have been personable, efficient and always found lovely tenants. I’ve used agents in the past, but now I’ve found Mansons I wouldn’t changed. Highly recommended.... Read more
Landlord
11th Jun 2018 (6 years ago)

A Walker

5/5 Stars
Have had a fantastic experience with Mansons Estate Agent. Our viewing with Jonathan was fantastic- he was personable, informative and totally honest with us about the property. We were then handed over to Kirstey who has been equally fantastic, efficient and made the entire process as easy as possible. Any queries or concerns have been answered with ease, making us feel totally confident with our letting experience. I have every confidence in Mansons and if our initial experience is anything to go by, we have an enjoyable tenancy to look forward to in an amazing property. Thanks to Jonathan, Kirstey and the rest of the team for going above and beyond to secure us this flat and delivering great customer service!... Read more
Tenant
29th May 2018 (6 years ago)

E Bestall

5/5 Stars
Manson' s were great to deal with, they were quick and always available to answerr any questions and Alexi went above and beyond to help. He was quick at responding and he was always pleasant. It was a pleasure to have him and the team helping us through a stressful move.... Read more
29th May 2018 (6 years ago)

E Crees

5/5 Stars
My friend and I recently signed up to rent a flat we absolutely love with Mansons. We received an excellent service from the Lettings Consultants. In particular, we were very impressed with and grateful for Alexi, who went above and beyond to help us secure the property and answer all of our queries. Thank you, we can't wait to move in!... Read more
Tenant
18th May 2018 (6 years ago)

K Lawrence

5/5 Stars
We had a great experience from start to finish. Alexi was great at sorting out the flat viewing for us, offering evening viewings as an alternative option, he was also fantastic when we went to sign the paperwork. The real estate agent (sorry I forgot your name) was great as well, knew what he was talking about, personable and definitely approachable. They did their best to accommodate us seeing as we had a very inflexible move in date and time. Just a fantastic experience from start to finish, thank you for everything!... Read more
Tenant
8th May 2018 (6 years ago)

V Branton

5/5 Stars
Really friendly yet professional team. Very prompt and willing to go the extra mile to get things done on a timescale. Knowledgeable about each property we visited and never made us feel pressured to make a decision which wasn't right for us. I would definitely recommend letting with Mansons.... Read more
Landlord
18th Apr 2018 (6 years ago)

E Smith

5/5 Stars
Nick was very helpful and knowledgable about the market and the presentation of the house. He was very informative and gave us confidence in Mansons professional ability to secure the type of tennants that we were looking for. Kirstey took over regarding the search for tennants and she has been very proactive in reading the market and targeting the type of tennants required. She is conscientious and very helpful. Altogether and excellent team.... Read more
Landlord
18th Apr 2018 (6 years ago)

S Walton

5/5 Stars
We bought a property through Mansons and they were very helpful and informative, Deborah replied to all our emails promptly and made the whole process hassle free.... Read more
Buyer
19th Mar 2018 (6 years ago)

C Mcdade

5/5 Stars
Overall experience with mansons was excellent from start to finish. Paul was happy to help with any questions we had. Absolutely love the property. ????... Read more
5th Feb 2018 (7 years ago)

J Purple

5/5 Stars
Very helpful and smooth process in renting our new property... Read more
Tenant
31st Jan 2018 (7 years ago)

M smith

5/5 Stars
this is the first time I have used mansons ,I would highly recommend them. the service I received from photography to customer feedback was excellent. These people know the business inside out .many thanks to Paul and the team... Read more
Seller
27th Jan 2018 (7 years ago)

V (vala_live)

5/5 Stars
Mansons was the most professional estate agency we dealt with in the UK so far! The viewing with Jonathan was very informative. He was prepared, could clarify all of our questions we had during the viewing and took his time to show us everything. The assistance through Kirstey afterwards was reliable and professional. Thanks a lot for this! We would definitely go with Mansons again for future viewings - but for the moment we found our perfect flat!... Read more
16th Jan 2018 (7 years ago)

J Sergeant

5/5 Stars
Helped us greatly with various lettings matters. Complete stars. Highly recommended. Thanks Nick and the team.... Read more
Landlord
10th Jan 2018 (7 years ago)

G Collins

5/5 Stars
Exceptional service. Knowledge & customer service excellent & nothing to much trouble. Would highly recommend Mansons looking to rent or buy.... Read more
1st Dec 2017 (7 years ago)

Richard

5/5 Stars
Thank you to the Mansons team for all your help with letting and managing of our property these past few years. One of the most reliable and professional lettings agencies we have dealt with. Fast responding, professional and able to sort all our enquiries in an efficient manner. Thanks to Deborah for the advice and help in handling the sale of our rental property as well. Would highly recommend!... Read more
Landlord
14th Nov 2017 (7 years ago)

L kelly

5/5 Stars
Going through Manson’s to find a student property was great, can’t express how amazing they were especially Kirstey your lettings consultant. Reliable and easy going custom, they provided everything that was asked, can’t thank them enough... Read more
Tenant
11th Nov 2017 (7 years ago)

Nicole

5/5 Stars
Mansons found me a perfect student house for an amazing price, house is perfect and has all the requirements asked for. Fantastic company, reliable and friendly, the viewer was a very lovely chap. Thank you Kirstey! Highly recommend asking for her when contacting Mansons.... Read more
Tenant
9th Nov 2017 (7 years ago)

R Edge

5/5 Stars
Came across Mansons after a prolonged search for a property in Newcastle-upon-Tyne, with strict requirements with regards to both the property and price. From the get go they were helpful, informative and friendly, and made the process of viewing properties to moving me in pretty seamless. They were more than accomodating with my requests prior to my move in date and made things as easy as possible.... Read more
Tenant
9th Nov 2017 (7 years ago)

F Esfandiari

5/5 Stars
Mansons were incredibly helpful, professional and provided a service above the expectations set at the start of the sale process. Would highly recommend their sales team.... Read more
Seller
31st Oct 2017 (7 years ago)

Steven

5/5 Stars
Very quick turnaround from viewing the property to purchasing. Kirsty was very good and was proactive in pushing the transaction quickly. Which made everything hassle-free.... Read more
Buyer
28th Oct 2017 (7 years ago)

J ames

5/5 Stars
Mansons have managed a flat for me in North Shields for several years. I have been completely happy with the service they provided. They have always been thoroughly professional and I have never had to worry about anything. I would recommend them without hesitation.... Read more
Landlord
18th Oct 2017 (7 years ago)

K Punjabi

1/5 Stars
All landlords, don't use Mansons as your agent ever. I rented my property out through them using their fully managed service and they were a complete mess to deal with for the most part of two years. After my first tenants checked out, I visited my property to find bedding (with mold growing on it), clothes, furniture, personal items like earrings and to top it all bongs in my flat. This is after Mansons claimed to have completed the checkout process. I was furious to find all of this along with my flat being very dirty throughout so it was clear Mansons hadn't done their job of managing my property. Having paid them extremely high fees (they charge a ridiculous amount to landlords compared to other good ones in town), I expected them to at least clear the items out, get a full end of tenancy deep clean (they claim to not do deep cleans at the end of tenancies - is that acceptable as a landlord to you?) and withhold the tenant's deposit to have all of the items left my them in my flat removed at their cost - Mansons didn't do anything about this. I complained about this and they promised to improve but they didn't do much afterward. After a painful start, the got a second tenant in which was ok but Mansons could have been more efficient - this tenant was keeping pets in my flat despite permission being denied - all it took me to identify this was the pet hair I could see on my sofa's. Mansons could have just visited the tenant and verified this at anytime - but believe me, they are plain lazy. The biggest issue I had was with my third bunch of tenants in which Mansons recommended them despite them barely scraping through the referecing - result - rents didn't arrive on time, Manson's couldn't do much about it and once again after check out when I visited my property, it was dirty, with rubbish under one of the beds along with used condoms and wrappers. More than 30 nails hammered into the wall, furniture and bedding left in the property, a broken bed - which mansons say it broke due to the tenant sitting on it - it was a solid wood framed bed and not easy to fall apart. In addition to this there were clothes left in the washing machine by the tenant. Would you not expect an agent to clear all of this out using the tenant's deposit and get the property deep cleaned?? What sort of management is this? I know Mansons may try to respond to this review and contradict all of this but I have pictures and proof of written communication with Mansons that I can provide if anyone reading this review wishes. I'm already claiming for a management fee refund and escalating my complaint to the Property Ombudsman. Believe me and don't use this agent. They are just bullies trying to extort more money from you and don't really care about your property at all. In particular, Cindy is a real disappointment to deal with and unpleasant to talk to. This firm has no idea what customer service means. Nick Manson who is the owner of the property will find time in a few minutes to go and do a sales valuation of the property but will not meet up with you to discuss any of these complaints. That's how they try to fend off responsibility. Do yourself a favour - go to another agent to get your property managed. Current landlords with Mansons - make sure you check your invoices received from Mansons and go check your property - I'm confident you'll find discrepancies in what they say and what they do. Feel free to contact me if you need any evidence regarding any of the above. Giving them 1 star because can't give any lower. Current and potential tenants also beware - no idea how they may treat you if they're treating landlords this way... Read more
Landlord
27th Sep 2017 (7 years ago)

H Morgan

5/5 Stars
Mansons has gave us the best estate agent experience we've had, big thank you to Kirstey.... Read more
19th Sep 2017 (7 years ago)

T Pham

5/5 Stars
Mansons is very helpful for me to rent a flat in city centre.... Read more
Tenant
13th Sep 2017 (7 years ago)

D Linnett

5/5 Stars
I have used Mansons for about 9 nine years to manage a tenanted property. They have been extremely efficient and helpful, bringing things to my attention when necessary while taking the initiative and dealing with smaller things without troubling me. When work has been needed they have found cost effective solutions for the job. During that time I have only had one tenant and believe that Manson's service has kept both tenant and landlord happy!... Read more
Landlord
12th Sep 2017 (7 years ago)

Y Martin

5/5 Stars
I can't rate the service high enough that I have received from Mansons. Deborah was the lady dealing with the sale of my house and from start to finish the communication was fantastic! She kept me informed throughtout the process, even when valuations, surveys and searches had been completed by my buyer's side, which I didn't expect. I put my house on the market and within 2 days, had viewings. I had accepted an offer within 3 weeks which was great. I have dealt with estate agents in the past and have had such bad experiences, Mansons definately restored my faith! Mansons only have a hand full of properties that they sell at any given time, but this, I feel is so much better than the larger sales agents because they actually have time to dedicate to selling your property. I would recommend Mansons to anyone wanting to sell their property.... Read more
Seller
31st Aug 2017 (7 years ago)

N L

5/5 Stars
Amazing service... Read more
22nd Aug 2017 (7 years ago)

D Cooke

5/5 Stars
Great service, great staff. Everything was sorted quickly and efficiently. Would recommend!... Read more
3rd Aug 2017 (7 years ago)

P Casey-Miller

5/5 Stars
I have recently rented a flat through Mansons and was very pleased with their great service, especially Kirstey! Everything was done efficiently and their communication is excellent, by far the best lettings agency I have come across.... Read more
Tenant
28th Jul 2017 (7 years ago)

B Rooms

5/5 Stars
Very helpful team who went above and beyond especially Paul who stayed late just to make sure I got my keys. Highly recommend... Read more
24th Jul 2017 (7 years ago)

B O'Connor

5/5 Stars
Friendly staff, helpful from finding properties right through to signing the contract... Professional, helpful and reliable....... Read more
9th Jul 2017 (7 years ago)

D Strickland

5/5 Stars
I have asked Manson's to look after my property, which needed some work doing on it prior to letting it. I couldn't ask for a better service, they have organised all the work and managed it. They keep me informed on progress and communicate when necessary. I would no hesitation in recommending them if you are looking to have someone manage your property.... Read more
Landlord
6th Jul 2017 (7 years ago)

K Berkshire

5/5 Stars
I have recently rented a property through Mansons and would happily do so again in the future. Elena was very polite and made the process quick and understandable, would highly recommend to rent or buy through Mansons as they have a lovely bunch of staff who are very helpful and do their best to solve any issues that you may have.... Read more
Tenant
24th Jun 2017 (7 years ago)

M Olds

5/5 Stars
Very helpful, especially Kirstey.... Read more
14th Jun 2017 (7 years ago)

B Marks

5/5 Stars
Very friendly and efficient service, all members of staff we dealt with were very helpful and did their best to make our move go though as quickly and smoothly as possible.... Read more
29th May 2017 (7 years ago)

O Compton

5/5 Stars
Kirstey was really helpful and made the process as quick and stress free as possible. Thanks.... Read more
29th May 2017 (7 years ago)

J Roberts

5/5 Stars
Fantastic service, Elena at Mansons really went above and beyond to help us secure a lovely property quickly and stress free. Really friendly team, great communication and always kept updated, would highly recommend.... Read more
18th May 2017 (7 years ago)

P Williams

5/5 Stars
I dealt with Nick initially and then Elena. Both were very nice to deal with. It took a while to let the property but Elena was in constant contact all the while and we frequently discussed selling strategies, price points etc. When we did get a tenant she was very thorough and this made the process very easy at my end. A very good experience.... Read more
Landlord
16th May 2017 (7 years ago)

B Favoured

5/5 Stars
The agents were very nice! Kirstey was helpful and communicates very timely!... Read more
12th May 2017 (7 years ago)

J Humble

5/5 Stars
I have just completed the tenancy of my property in Hexham. Elena at Mansons has dealt with this matter. She has been helpful, quick, efficient and professional, and I would have no hesitation in recommending Mansons as a result of the service I have been given. I have met the tenants this morning and they too have sung the praises of Mansons. Thank you Elena and Mansons.... Read more
Landlord
12th May 2017 (7 years ago)

F Gemma

5/5 Stars
Friendly, professional service from the team at Mansons - the best in Newcastle!... Read more
4th Apr 2017 (7 years ago)

J Coxon

5/5 Stars
Very good, professional and friendly. I was informed of every step and Elena made me feel at ease and she was excellent at her job. Thank you again.... Read more
4th Apr 2017 (7 years ago)

H Rattcliff

5/5 Stars
Great service. Always find good tenants. Any maintenance problems delt with promptly and professionally. Friendly helpful staff.... Read more
Landlord
7th Mar 2017 (7 years ago)

C Tweedy

5/5 Stars
Succinct, without compromising on professionalism. Have been prompt with any/all enquires so far, and provide outstanding aftercare of tenancy. Would completely recommend; will happily continue their services in the future. Great team, with special thanks to Elena. Sincere and hard-working, she is always a friendly figure to correspond with!... Read more
Tenant
16th Feb 2017 (7 years ago)

A Chhatwal

5/5 Stars
Brilliant service. Everything was handled quickly and efficiently, and the entire process was transparent and laid out clearly from the initial enquiry. Would definitely recommend Mansons to anyone looking to rent in the area.... Read more
Tenant
8th Feb 2017 (8 years ago)

D H

5/5 Stars
Mansons came highly recommended and I'm happy to say that their reputation was well deserved. I used Mansons last year to find a tenant for my apartment. The whole team were incredibly professional and efficient in the entire process. I received excellent advice regarding my property, so it was totally ready for the new tenant. I'll be using Mansons again.... Read more
Landlord
24th Jan 2017 (8 years ago)

J Gallagher

4/5 Stars
We chose Mansons to sell our second home in the centre of Jesmond, on Larkspur Terrace due to their proximity and successful sale of the house next door. The ladies in the office, Deborah in particular, were very helfpul and pleasant. Regular communication and follow up throughout our time with them.... Read more
Seller
23rd Jan 2017 (8 years ago)

M Camatta

5/5 Stars
Outstanding service. Every member of the team was extremely helpful and made sure I could find an apartment swiftly and accommodating my requests regarding the area and the type of property. 5 stars!... Read more
11th Jan 2017 (8 years ago)

B Pritchit

4/5 Stars
Fantastic and delightful service, looking forward to using Mansons again.... Read more
24th Jun 2016 (8 years ago)

A M

5/5 Stars
Mansons created for us the perfect renting experience. Elena and the rest o the team made sure to guide us through the renting process, ensured that everything was taken care before moving in and were very professional during the whole process.... Read more
Tenant
3rd Jun 2016 (8 years ago)

C Vistesen

5/5 Stars
Seamless and great service from Gav at Mansons. He answered all my questions in a timely fashion, and understood the issues that were/are important to me. This is a firm recommendation to use these guys.... Read more
5th May 2016 (8 years ago)

C Willis

5/5 Stars
Having viewed the property with complete freedom, without any persuasion and signed and moved in within a month, my experience as a client of Mansons was very enjoyable. Different to other experiences, the process was hassle free and easy, dealt with by very friendly and helpful agents.... Read more
Tenant
22nd Apr 2016 (8 years ago)

T Henderson

5/5 Stars
Mansons were always on the ball with any maintenance issues that arose. The staff were polite and friendly at all times and treated us with respect. As a renter I have often come across estate agents who treated me as less just because I was a renter and not a home owner. This was absolutely not the case with Mansons and I would therefore recommend them to anyone. Shout out to Kayley who was excellent!... Read more
Tenant
7th Apr 2016 (8 years ago)

S Halsey

5/5 Stars
The team are all incredibly friendly and available before and during the move. Top class service. Made the whole process very straight forward.... Read more
21st Mar 2016 (8 years ago)

F BESSE

1/5 Stars
Worst tenancy ever despite an amazing flat! We didn't mind paying more than £700 fees for a 6 months contract as we have been promised premium service. Unfortunately the service offered was almost non-existant, we had to wait 2 months for the oven to be repaired, we had 3 flooding incidents (hence no water available, terrible smell, no shower, no dishwasher, no wash machine...) handled in a shockingly poor maner with no consideration for the inconvenience this caused us. As a result of this we had to leave the property for ten days in total. We have been asking for a rent abatement and the only answer given for the past 5 weeks is that they can't reach the landlord... It is clear that once you signed the contract and paid the fees their job is done. Also I totally agree with the review below from another user: "Not to be trusted. Would not be surprised if some of the positive reviews on this site are by members of their own staff. Strange that the positive reviews are on the same day or only a day apart?"... Read more
Tenant
22nd Feb 2016 (8 years ago)

L Pursglove

5/5 Stars
Excellent service all round. Very professional, polite and punctual with all correspondence. Would recommend to family and friends. Dr Lee Pursglove... Read more
17th Nov 2015 (9 years ago)

D Milligan

5/5 Stars
The whole team is fast, friendly and efficient. I moved to Newcastle from Ireland for work and they were flexible and cooperative. Had to fly over for viewings and they even went the extra mile and gave me a lift into the city centre after one as I was running late for my train. They even opened the office early for me when I went to collect my keys as I have a very tight schedule. Thanks Gav and Elena for getting the paperwork sorted, getting the move in date moved back and getting me my keys really quickly and effortlessly. I would recommend these guys to anyone. What a great team!... Read more
Tenant
21st Oct 2015 (9 years ago)

M Zhang

5/5 Stars
Mansons provide an outstanding service and its been such a good experience. People there are all nice and helpful, with special thankful for Gav, who sort out everything with really high efficiency and quality. Thank you for everything and everyone in Mansons.... Read more
12th Sep 2015 (9 years ago)

R Mouzas

5/5 Stars
Mansons have provided excellent property management services over the last few years. They recently organised the sale of one of these properties and the exchange of contracts went through with no problems. Mansons are a local estate agent you can trust!... Read more
Seller
22nd Jul 2015 (9 years ago)

R Thomas

5/5 Stars
Nick Mansons responded to my initial request and come out the following day to a property I wished to rent. Mansons experience and understanding of the type of people who wold be attracted to the property, along with their extensive local knowledge, allowed them to quickly assess the the market and make a recommendation on the most appropriate rental to charge. They also went to lengths to explain the process involved and also the modifications that were required to make the property meet legal requirements. They even offered to provide costed contractors to carry out these modifications if required. All in all a thoroughly professional service; I cannot commend them highly enough."... Read more
Landlord
2nd Jun 2015 (9 years ago)

J Russell

5/5 Stars
Gav in the office was super friendly and helpful. Everything was sorted quickly and efficiently with little hassle. The whole experience went smoothly, and Jonathan was patient and very helpful when showing us around properties.... Read more
16th May 2015 (9 years ago)

J brown

5/5 Stars
Nick and the team are extremely professional and found me a great tenant really quickly, they dealt with all of the viewings and references and I had a lot of confidence in the process and the people, I have dealt with a number of letting agencies over the years and have to say that Manson's are one of the best... Read more
Landlord
16th Mar 2015 (9 years ago)

I blacklin

5/5 Stars
I have dealt with Mansons now for over three years and always found the whole service to be excellent, without exception. The whole team are a credit to Nick as they are knowledgeable, efficient & very friendly. I would have no hesitation whatsoever in recommending them in any aspect.... Read more
13th Mar 2015 (9 years ago)

J Innerdale

5/5 Stars
Mansons have been handling the letting of our apartment in Beadnell for 3 years now and we couldn't recommend them more highly. They manage all our bookings through Holiday Lettings, dealing with guests efficiently and professionally whilst keeping us fully informed and checking in with us when there are any queries that need our input. They sort things out for us and are quick to respond to our emails and phone calls if we need any advice or want to book out the apartment for ourselves. As we live a distance from the apartment, their ability to smooth out the humps, bumps and issues that come with letting a holiday apartment is hugely appreciated; their service goes well above and beyond what you'd hope for and we really couldn't make it work without their help. Thank you,... Read more
Landlord
6th Mar 2015 (9 years ago)

B Armstrong

5/5 Stars
I would happily recommend Nick and his team to anyone looking to rent or let out property My own experience's have been excellent easy going and very professional with a team very knowledgeable and honest about the Newcastle area. Give them a go you won't be disappointed.... Read more
6th Mar 2015 (9 years ago)

H Butters

5/5 Stars
I recently rented a flat in Jesmond through Mansons. I have only have good things to say. I have had mixed experiences with estate agents in the past where they have had hidden costs included within the agreement, impossible to contact, to mention only a few. Im happy to say Mansons have none of these issues.. I would highly recommend Mansons to anyone looking to either buy or rent, or just to get advice on the property market. A lovely group of people.... Read more
Tenant
5th Mar 2015 (9 years ago)

A Golightly

5/5 Stars
I have regular dealings with Mansons and can highly recommend them as not only extremely professional and great at what they do but also excellent customer service... Read more
5th Mar 2015 (9 years ago)

P Burnard

4/5 Stars
In the 8 months I have been a tenant with Mansons, I have found them to be very efficient and reliable.... Read more
Tenant
27th Feb 2015 (9 years ago)

M carr

5/5 Stars
Having worked for Manson's for six years now as an independent contractor I must congratulate Nick for having such a friendly dedicated and devoted team, It makes work a pleasure.... Read more
26th Feb 2015 (9 years ago)

P Carmichael

5/5 Stars
I can highly recommend this company, they offer a professional and very friendly service. You always have the feeling that they have your best interests at heart... Read more
24th Feb 2015 (9 years ago)

B Leavers

5/5 Stars
Nick and team are always professional and knowledgeable. I have worked with them for many years and have always found them really friendly to deal with. The photos they take are of a high quality and I am sure it helps drive enquiries to my property. They are all trained in all areas of estate agency and up to date in the ever changing world of rentals.... Read more
Landlord
24th Feb 2015 (9 years ago)

C Jamieson

5/5 Stars
Outstanding service from all who work at Mansons with special credit to Elena. I found them to be extremely efficient, very thorough and of course approachable. Elena was very welcoming from the first time I spoke with her, as were the rest of the team in the office when I went to sign the tenancy. Elena thoroughly explained the letting procedure to me and provided me with constant support via email (and at the end of the telephone if required!). From choosing our property to collecting the keys, Mansons never took their eye off the ball; even informing us the carpets were being cleaned and the painters were in! I would highly recommend them to tenants and landlords alike and I firmly believe Mansons are by THE best agent in the North East! I have dealt with several agents in the past and not one of them has provided service, care and attention like Mansons.... Read more
Tenant
17th Feb 2015 (9 years ago)

M Man

5/5 Stars
I found Mansons staff to be both professional and friendly. If the person I wanted to speak to was unavailable my calls were returned promptly. Most importantly I feel that they are an agency that I can actually trust to look after my interests. I wouldn't hesitate to recommend their services.... Read more
16th Feb 2015 (9 years ago)

M Flinders

5/5 Stars
I was recommended to use Mansons by a friend who has used them for years after less than satisfactory experiences with another agent. The team are excellent and are always on hand to answer any queries or questions I have. They manage my rental property and I have had no issues over the past five years. The service is completely hassle free and they take away the stress. I would not hesitate in recommending them to any landlord, whether large or small.... Read more
Landlord
9th Jan 2015 (10 years ago)

D Rolfe

5/5 Stars
I've used Mansons a couple of times now when we've sold houses and needed short term accomodation whilst looking for that next 'dream' house. All the staff have been friendly, helpful and professional in their dealings with us and went out of their way to get all the paperwork ready quickly when we were in a bit of a rush to sort a couple of things out. Would certainly use them again, so I suppose thats the best recommendation...... Read more
Seller
19th Nov 2014 (10 years ago)

M Riddell

5/5 Stars
We've just let out our property through Mansons, Nick and his team have given us a professional, friendly, quick and first class service. We bought a property from them a few years back and wouldn't hesitate to use them again and definitely recommend them.... Read more
Landlord
28th Oct 2014 (10 years ago)

S sapa

5/5 Stars
I moved into my property this week. Upon viewing, the whole experience was the best I have ever experienced. The Team have pulled out all the stops for a quick move and I’m very impressed. I was checked into my managed property and was impressed with the service I received. They took photos of its condition and of all items that are in my apartment. Everything that is listed in the apartment was validated, even down to light bulbs! The service from start to finish has been the best I have had from any agent in the north east. A big thank you to everyone at Manson’s. I will be recommending them to my friends and colleagues.... Read more
Tenant
8th Oct 2014 (10 years ago)

A Andreasen

5/5 Stars
Mansons let our property out for 12 months. Nick and his experienced team ensured that it was a smooth and no hassle experience from start to finish. I would be happy to recommend this company to anyone considering to let a property out.... Read more
Landlord
2nd Oct 2014 (10 years ago)

J Huesmith

5/5 Stars
Just sold my flat through Mansons and I couldnt believe how smooth everything went. I did'nt have to chase up viewing feed back and got an offer for the asking price in 9 days. I would like to thank all the staff for their help and guidance over the past 6 weeks and highly recommended them.... Read more
Seller
2nd Oct 2014 (10 years ago)

S Jones

5/5 Stars
The company has handled two sales on my behalf. In both cases, Mansons were extremely professional in their approach. Advice was given sympathetically but realistically. Any issues raised were dealt with promptly and efficiently. Gav Younger in particular was very good at his job. Personable yet very much on the ball. I wouldn't hesitate to use Mansons again.... Read more
Seller
6th Aug 2014 (10 years ago)

B darch

4/5 Stars
This is the second time I have used Mansons, and on each occasion they have been great. Both times they have been very flexible with viewings and not wasted my time with properties I wouldnt want to live in. Mansons also manage both of the properties I have lived in and have always been very professional when problems have arisen. I would definitely recommend them.... Read more
Tenant
30th Jun 2013 (11 years ago)
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