Bowes Mitchell Estate Agents in Benton have been fantastic from start to finish. Great photos and sold our house within a few days for more than the asking price. If I'm ever selling again I will use Bowes Mitchell. Thank you to all the Benton Team for your friendly and professional service x
20th Sep 2021 (10 weeks ago)
If I could give it 0 stars I would. Inpetant and rude.
Tour around the flat was rushed and inpersonal, she couldn't answer any of our questions. Lasted all of 2 minutes and it was clear she didn't want to be there. She also kept the fees and what was required of us silent until we went to sign for it.
Put a holding fee down on a flat with the Manager. She told us the flat was ours. We bought furniture and were meant to be moving in in the next month. We get an unapologetic EMAIL (not even the Courtesy of a call) a week later to say it had been rented to someone else. It's worth mentioning the estate agent knew the day after we signed the flat and kept it to herself, couldn't be bothered to let a know before we wasted money ordering furniture for a flat we actually didn't have.
When we phoned up angry, the estate agent had a horrible attitude, and made it out to not be even remotely her fault. She couldn't explain herself or her behaviour, and just continued to make sarcastic remarks such as "I've already explained it to the other girl. Do I need to explain it to you as well?"
They offered no help on finding another flat. There was no proper apology. Disgraceful. Perhaps the worst estate agents I've encountered. Dont bother.