After excellent experience with Warren in the lettings department of the cramlingtin office myself and my dad would definitely recommend him. Warren has been extremely helpful from putting our property onto the market sorting many things out for us as not local to finding a tenant. Everything went extremely smooth from beginning to end. Thank you Warren for all your help
They let our property to scrupulous 'self-employed' people who then sublet it to a load of undocumented people. They then repeatedly lied about it even though the tenant confirmed to us that he was doing so. Rent was late every month. When the tenants were finally evicted they trashed the place and we did not get the deposit back to fix the damage. It was totally pointless to pay for credit and background checks, as they were just forged and the agency did nothing to confirm they were legitimate. The branch manager Hannah is polite, but we had to keep chasing them to get anything sorted. Avoid Tracy, she is as useful as a chocolate teapot.
All the staff who have helped with the sale of our house have been enthusiastic and eager to assist. Helen Knight has been our main negotiator and has supported and advised us through the process. It is almost 30years since we last moved house and we were feeling nervous however the guidance we received was very reassuring
Thank you to Helen and all the team
Pat and Janet O'Brien
Wonderful service by a team of professionals who were always very friendly, helpful, patient and efficient even though my flat purchase was more challenging as an Expat. Special thanks to Wendy Sopwith, Susan Tennant and Susan Webb for a fantastic service which was highly appreciated and I wouldn't hesitate to recommend all of these wonderful ladies.
Many thanks again to you all!.
We did not take a property with Rook Matthews Sayer as they unfortunately did not have the type of property we were looking for at the time however I would certainly recommend Tom and team at Fenham.
Very professional, helpful and Tom went out his way for us.
Very unprofessional , they do not know what's going on around them. Rip off merchants, would not let them sell a tent.
22 Station Road North,Forest Hall, Newcastle Upon Tyne
I've used MRS many times. Always had good service. Staff very friendly and helpful
It is clear that this agent is only interested in commission and by any means. David Machin adopted aggressive tactics and as buyers we were treated appallingly. In this current climate such an approach puts other agents way ahead of the game. It is no wonder that the online Estate Agents are taking over.