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- Hive Estates - Newcastle upon Tyne
Hive Estates - Newcastle upon Tyne
Opens tomorrow at 9:30am
1 Starbeck Avenue, Sandyford, Newcastle upon Tyne, NE2 1RH
Have you heard the buzz about Hive Estates? We’re Newcastle’s freshest estate agents, specialising in rental properties, student lets and helping you buy and sell properties
Opening hours
- Monday 9:30am - 5:30pm
- Tuesday 9:30am - 5:30pm
- Wednesday 9:30am - 5:30pm
- Thursday 9:30am - 5:30pm
- Friday 9:30am - 5:30pm
- Saturday 10:00am - 4:00pm
- Sunday Closed
View all details
Accreditations
Hive Estates - Newcastle upon Tyne Reviews (389)
Have you used this agent?
86%
2%
0%
1%
10%
All (389)
Seller (112)
Buyer (47)
Landlord (32)
Tenant (91)
General (107)
C Mason
Everyone at Hive was super helpful, communicative and understanding, going out of their way to make sure the process of finding a new home is as smooth as possible!
Coming from student housing and moving to my first professional house share it can be a confusing and tricky process but as soon I found a place with Hive it all got easier. They listened to any issues or queries I had and were so understanding, making sure everything was clear and I was happy! I’d highly recommend!
19th Jun 2025 (18 days ago)
R Michel
This was a nightmare.
The estate agency was helpful only during the initial renting process. Once I moved into the property, they became a completely different company.
They needed to carry out some repairs and told me it was just an electrical issue. In reality, they removed the entire living room floor and left us like that for weeks. The repair took an incredibly long time to be completed, and we received no support from the agency throughout the process.
In the end, I had to do all the cleaning myself and even dispose of the old wooden flooring. It was a nightmare. My pets were exposed to bugs, spiders, and dust coming from the basement.
The moving-out process was also difficult. It took a long time to get my security deposit back and, unsurprisingly, they kept half of it.
If you have other options, choose a different company.
Tenant
16th Jun 2025 (21 days ago)
M Russell
Would highly recommend service for landlords. Anna and Roz have been very helpful during the process and have made it very easy
Landlord
13th Jun 2025 (24 days ago)
J Jackson
So happy I chose hive for the sale of my house which was sold quickly and for the best price negotiated by the team.
Everyone was so professional,
approachable, easy to contact and communication was excellent throughout.
Would highly recommend.
Seller
26th May 2025 (6 weeks ago)
M Almond
Very personable, reply quickly, whole process was very smooth and speedy
21st May 2025 (7 weeks ago)
D Nicholson
Anna was amazing and helped us with everything in becoming new owners and all the staff are so friendly too. Thank you
Buyer
14th May 2025 (8 weeks ago)
L MacDonald
Struggled to get anywhere with maintenance issues.
Moved in July 2024 (around 5 months ago) and we still have outstanding maintenance issues to be fixed despite raising these issues through Hive’s maintenance system the first week we moved in. We have contacted multiple members of staff regarding these issues and half of them have been resolved after chasing them but the rest seems to be forgotten about.
I have now gave up chasing for them to be fixed.
Tenant
29th Oct 2024 (8 mo. ago)
K Williamson
I had a fantastic experience working with Anna at Hive Estates. From the very start, she was attentive, informative, and available for any questions I had. She guided me through the entire process with professionalism, from arranging viewings to providing all the necessary information about my duties as a tenant and keeping me informed about the landlord’s requirements. Her constant communication made the whole process incredibly smooth and stress-free. I highly recommend Hive Estates for anyone looking for a seamless rental experience!
Tenant
25th Oct 2024 (8 mo. ago)
N caddle
We bought a property through Hive Estates and from the start the communication was amazing. Terri Leigh was very friendly and helpful answering any queries and relating them to the vendor. The process was seamless even though we encountered some issues towards exchange and completion Terri was very competent and confident using her initative to ensure the transaction took place. We would have been lost without her assistance. Thankyou ????
Buyer
20th Oct 2024 (8 mo. ago)
Anonymous Homeseller
Professional, responsive and helpful - quick and smooth selling as promised and kept the communication throughout
Seller
13th Oct 2024 (8 mo. ago)
L K
I am a student, and last year I chose Hive estates as mine and my friend’s estate agent, and it was one of the worst choices we’ve ever made.
Due to no fault of their own, our boiler broke during October, however it took over 2 months for them to fix it (during Winter). The delay for someone to come out to assess the situation then fix it was unacceptable, so was the fact they provided only 2 small unit heaters for a house of 5. Every time we tried to voice our concerns we felt like we weren’t taken seriously and when we asked for our money back from the months that we had no heating or hot water, they said it wasn’t their problem.
Would not recommend after this experience.
Tenant
21st Sep 2024 (9 mo. ago)
Anonymous Homeseller
Very enthusiastic about our house and garden and the photographs looked very professional
Seller
19th Sep 2024 (9 mo. ago)
A Palmer
We received a great service from Rachael at Hive. Always in contact, offering great advice throughout every stage of our house sale. Would highly recommend Rachael and Hive Estates.
Seller
13th Sep 2024 (9 mo. ago)
G kumar
Anna was really helpful in finding our perfect rental home. Complete professionalism and beautiful properties. Would really recommend Hive estates for rentals and specifically Anna for being so kind and helpful right from the first step
Tenant
13th Sep 2024 (9 mo. ago)
W Nicholson
Hive let us a property in Heaton for three years and were always responsive, friendly and helpful. Very much recommended. Thank you to everyone at Hive!
Tenant
11th Sep 2024 (9 mo. ago)
I Gerasimidis
We had an outstanding experience with Hive Estates, both in selling our property and purchasing our new home. From the initial valuation to the final completion, the agents were exceptional. The professional photos and numerous viewings resulted in multiple offers in no time. Throughout the entire process, communication and support were top-notch. We were thrilled with the search for our new home, thanks to the fantastic service provided by Rachael and Terri-Leigh. We highly recommend Hive Estates for their excellent service and dedication.
Seller
5th Sep 2024 (10 mo. ago)
A Bakewell
Had a good experience with Hive whilst buying my first home. Very professional and very responsive. Many thanks to Terri-Leigh and the team for assisting and being on hand through a stressful time!
Buyer
3rd Sep 2024 (10 mo. ago)
J He
"Great experience renting a house with Hive estate. They were very responsive and made the process easy and hassle-free. Highly recommend!"
Tenant
30th Aug 2024 (10 mo. ago)
R Kirby
I had a great experience with Anna from Hive Estates. She was incredibly responsive, always quick to answer any questions or concerns I had, which made the entire process of securing my rental property smooth and stress-free. I highly recommend Hive Estates and Anna for anyone looking to rent in the area.
Tenant
28th Aug 2024 (10 mo. ago)
A Phillippi
After calling into the Hive office, my stress and worries about finding a high quality rental with tight time constraints were significantly reduced after speaking with Victoria and Roz. They truly went above and beyond in listening to my needs and preferences in a kind and helpful manner, being super proactive in arranging viewings for properties that worked for us and being highly responsive to any questions, emails and calls. Can’t thank them both enough for their time, efforts and reassurance!
Tenant
23rd Aug 2024 (10 mo. ago)
O Bowers
Very friendly, responsive and helpful service. They offer a variety of good quality properties. I would recommend this company to anyone looking for a place to live!
20th Aug 2024 (10 mo. ago)
L lamid
Had a seamless letting experience with Hives estate. Their agents were quite friendly and helpful through the entire process. Highly recommend
Landlord
19th Aug 2024 (10 mo. ago)
L Chudley
Anna was amazing! Thankyou
9th Aug 2024 (10 mo. ago)
J Sloan
Would highly recommend Hive estates, fast to reply and helped with any queries I had. Anna was specifically very helpful throughout the process!
19th Jul 2024 (11 mo. ago)
E Donnelly
Anna made setting up our tenancy so smooth and easy, she supported us through every step! Thankyou????
Tenant
17th Jul 2024 (11 mo. ago)
Anonymous Homeseller
Quick, accessible and well-organised. Good contact and a rapid agreement on sale
Seller
15th Jul 2024 (11 mo. ago)
V B
Phoned me and asked me to take my review down, so I thought I'd amend it.
There is no vetting process for landlords and Hive do not check! Hive will put you in a property and then leave you to deal with horrific practices from the landlord.
They put me in the property, they know how I was treated for 14months and are still advertising for secure home buyers (Nick Wardle)
Moving in day -
Expected to collect keys from under a stone and was made to feel like a inconvenience when I said I wanted to collect in person because I want a secure property. It was the worst key collection and very stressful - rather than exciting.
House wasn't checked before moving in, builders rubbish everywhere.
Kitchen was super manky
Oven unusable
When I raised concerns, I was cut off and directed to my landlord.
I'm concerned that their bosses didn't know about the landlord and his behaviour! That's not my problem Hive, that's your problem.
Tenant
14th Jul 2024 (11 mo. ago)
T Sharkey
Anna from Hive Estates was fantastic, throughout the course of our rental experience she was on hand to help with any issues that arose promptly and we always felt supported in making our move from Edinburgh to Newcastle. I'd highly recommend Hive and Anna to anyone looking within the area!
Tenant
8th Jul 2024 (11 mo. ago)
M cubbin
Our experience with Hive was 5 stars from the beginning - Anna was amazing at helping us find a place to rent and we are so happy with our new home!
Tenant
8th Jul 2024 (11 mo. ago)
A Doolin
Rachael was brilliant at Hive Estates in helping me sell my first home and buying my next home. The whole process she was in contact regularly and a great support at every stage working hard to get my home sold with the best suited buyers. Even to helping with offers I was placing on new properties which was above and beyond and amazing! Thank you so much
Seller
4th Jul 2024 (1 year ago)
J Fernandes
Fantastic service over the year from Laura and the property management team. Very organised, friendly, and fast to respond to queries/maintenance. Would strongly recommend
4th Jul 2024 (1 year ago)
S Raffo
Hive provided a great service and took a lot of care while selling our house. They went above and beyond in the dressing and marketing of the house.
Seller
3rd Jul 2024 (1 year ago)
M brydon
I would highly recommend the hive to anyone thinking about selling there home
They go above and beyond to help you.
One lady in particular “Rachael” she was amazing and really went the extra mile.
All the lady’s are friendly and helpful and I would always recommend them to friends and family if there where ever looking for a really good estate agents.
Thank you for all your help!
Seller
3rd Jul 2024 (1 year ago)
S Gater
Thank you to Hive estates for helping with the sale of our house. A massive thanks to Rachael Cromwell who was exceptional, going above and beyond her role. We can’t thank her enough for her patience at times when we were frustrated by delays, keeping us updated along the way, her expertise, and advice got our sale across the line, without her we would probably have been still been waiting for others to do their jobs!
Seller
29th Jun 2024 (1 year ago)
D Porter
Rachel and the team were friendly and very professional. From our first meeting we felt confident that Hives would do their best to get us the best price and value what we wanted to achieve. Our flat sold very quickly and we were kept fully up to date at each stage.
Seller
28th Jun 2024 (1 year ago)
R Primrose
My first experience with Hive has been fantastic. Friendly team and efficient responses. I would highly recommend.
17th Jun 2024 (1 year ago)
C Fraser
Very disappointed at the service offered, as a first time buyer I would have expected more support than offered by Hive.
Following assurances by Hive that building work agreed before completion had been completed, on receiving the key I was horrified to find that this hadn’t in fact been done and though they agreed a nominal payment this has been a fraction of the overall cost, not to mention the upheaval and emotional toll this has taken on what should have been the most exciting time of my life. Credit where credits due the manager did try to smooth it out with me which I did appreciate also got a goody box at the end of process a nice gesture. Due to these 2 things and the fact they managed to get a little bit of money back for me I wouldn't feel comfortable giving one star. But overall not happy.
Buyer
10th Jun 2024 (1 year ago)
K Cairns
Thank you to Rachael and fantastic team for your hard work. You didn’t disappoint and are true to the positive ratings on here. Would highly recommend Hive in terms of viewing process and valuation of the property. They get the job done!!
Seller
24th May 2024 (1 year ago)
N Jabeen
I had a fantastic experience with Hive estates. From start to finish, their professionalism and efficiency were outstanding. The staff was incredibly helpful and responsive to all my inquiries, making the renting process smooth and stress-free. They went above and beyond to find me the perfect home within my budget and preferences. I highly recommend Hive estates to anyone in search of a reliable and trustworthy rental service.
Tenant
24th May 2024 (1 year ago)
E Carruthers
Everyone I spoke to was so helpful and friendly and they were happy to hold the property for me much longer than expected. All payment were made clear to me and process of securing the property was super easy
20th May 2024 (1 year ago)
A Miller
Had a great experience renting our flat with Hive Estates! Anna was so helpful and friendly and always happy to help if we had any questions!
Tenant
20th May 2024 (1 year ago)
C March
Brilliant couldn’t recommend more. Very friendly and very very helpful, always replied very fast and we’re more than happy to help with anything we needed. Thank you
20th May 2024 (1 year ago)
E B
Had a great experience renting a flat with Hive Estates. Roz was really friendly and helpful both at the initial viewing and when sorting everything afterwards. Everything was made easy and all the communication was really quick. Thank you!
Tenant
9th May 2024 (1 year ago)
Anonymous Tenant
Anna is an amazing help and has supported us with everything we needed.
Tenant
7th May 2024 (1 year ago)
Kira
The team were absolutely brilliant - being a first time solo-renter, they got my contract sorted and moved me in within a week. Genuinely cannot recommend them enough! Special thanks to Anna for sorting out my home ????
Tenant
2nd May 2024 (1 year ago)
J Smith
I’ve just moved into my rental property with Hive and I’m very happy with the experience overall that Ive had. The whole process has been very smooth and efficient which took the stress out of moving. Special thanks to Anna for sorting everything!
Tenant
30th Apr 2024 (1 year ago)
S Fio
I had the pleasure of having the help to be able to rent my new apartment from the lovely smiley Roz. She made my moving process easy and everything flowed well. Overall it was a positive experience.
Thank you, Roz and Hive ????.
Tenant
27th Apr 2024 (1 year ago)
E Middleton
Couldn’t recommend Hive enough! Fabulous experience with them so far, having recently moved into one of their rental properties. The whole process was very smooth and efficient. Special thanks to Anna - she was fantastic!
Tenant
25th Apr 2024 (1 year ago)
M Gilroy
Great communication as a first time renter, early days but hope this carry’s on !
Tenant
11th Apr 2024 (1 year ago)
A Blower
Great service so far. Fast, efficient, and helpful at getting me ready to move in.
11th Apr 2024 (1 year ago)
L Daglish
Fantastic service from Hive Estates from both a buyer and seller perspective. All of the staff were professional, helpful and worked hard to promote our property and get everything put into place so that both sales ran smoothly. Amazing professional photos and video to promote our property. Would definitely recommend. Thankyou to Rachael, Chloe, Terri-Leigh and everyone at Hive.
Seller
10th Apr 2024 (1 year ago)
thoomoo
Great service very professional would highly recommend
5th Apr 2024 (1 year ago)
J S
I have just moved into my new rental property, nothing was an issue from viewing to signing the contract. I must give a special thanks to Anna she is fantastic! Would definitely recommend using this company and if you get the chance, speak to Anna for any advice.
Tenant
2nd Apr 2024 (1 year ago)
W LS
Hive Estates have been fantastic yet again! I did my property purchase through them in 2020, and the sale in 2024. Rachael, Chloe and Terri-Leigh were all superstars in getting this over the line and would highly recommend them for anyone looking for a reliable and trustworthy agents.
Seller
2nd Apr 2024 (1 year ago)
A Capper
Brilliant and efficient service in helping me find a tenant for my property and guiding me through the requirements and steps.
Landlord
30th Mar 2024 (1 year ago)
A Daniel
Good experience
24th Mar 2024 (1 year ago)
T Wilkinson
Great service in valuing, marketing and selling my house and buying a flat. Nothing was too much trouble. Fantastic service from Rachel, Chloe and Terri-Leigh. Would definitely recommend
Seller
18th Mar 2024 (1 year ago)
R Moore
At first thought the price was a touch high compared to some other online estate agents we considered but going with Hive was the right decision. Rachael, Chloe and Terri-Leigh did a great job from valuation to completion on a challenging property affected by the Building Safety Act.
Seller
15th Mar 2024 (1 year ago)
E Bonfante
Great service provided by Roz
12th Mar 2024 (1 year ago)
A Fernando
I would recommend hive estates, the process of renting a house was made easy. The agent was very friendly and responsive.
Tenant
9th Mar 2024 (1 year ago)
C Duque
Hive states fue una exelnte experiencia, ninguna agencia tenia ese ambiente calido y amable, estamos muy agradecidos de encontrarlos porque ellos fueron más allá de nuestras expectativas y nos ayidaron a solucionar todo en tiempo record.
Sin duda la mejor agencia que he conocido en Newcastle.
Gracias a Anna por siempre dar su tiempo extra para que pudieramos movernos pronto a la propiedad.
7th Mar 2024 (1 year ago)
T grey
Really nice down to earth people. Fantastic sales approach with buyers and ready to reply to all my questions and requests. Firmly recommend them. Thanks guys
6th Mar 2024 (1 year ago)
K Hutchinson
Thanks to Chloe for being so knowledgeable and personable throughout our sale!
Only a good experience so far. Thank you!
Seller
26th Feb 2024 (1 year ago)
D Revan
Rachael and Terri-Leigh have been amazing and helpful throughout the process of the house sale. They have been in regular contact throughout each step and helped to keep the sale on track. Thanks very much ????
Seller
13th Feb 2024 (1 year ago)
R Peel
I used Hive Estates to find me a tenant for a rental property. Hive were just excellent. The photos were fabulous, communication was great and everything was set up ready to go with the tenancy agreement etc. The property rented within days of it going on the market after the necessary checks were completed. I will be using Hive again for future projects!
Landlord
30th Jan 2024 (1 year ago)
V Waugh
Great in helping with the moving process for my dad's house. Enquiry made in September and the house sale has completed this week so a very quick service.
Communication was great and consistent and there was very little fuss with the house sale. The photos and marketing also looked great.
Only comment would be that it was slightly overvalued in the beginning which may have slightly delayed the process, but this was soon amended and the house sale went through quickly thereafter.
Seller
19th Jan 2024 (1 year ago)
E O'Neill
Excellent service throughout the process of our sale. Thank you.
Seller
12th Jan 2024 (1 year ago)
G Hardy
We used HIVE to sell our house and we couldn’t be happier. From first meeting to completion date we couldn’t have asked for more. They definitely know how to sell houses, the most professional photos, and descriptions showed off our house to its best and much better than those we saw from any other agents. We had loads of viewings and offers to chose from. We will definitely use them again. We have been so impressed we have recommended them to family and friends. Thanks team.
Seller
12th Jan 2024 (1 year ago)
E E
They take months to address maintenance issues. They don’t reply to emails. Do not recommend.
4th Jan 2024 (1 year ago)
S dixon
I’ve used Hive on many occasions to sell my portfolio of property over the years
First class and professional service from Michael , Rachael and the team
They work very closely with Taylor Rose conveyancing which makes a very smooth sale
Seller
18th Dec 2023 (1 year ago)
C Gas
On valuation I was told by Rachael word for word she said… “the properties on this street sell for roughly between £0???? & £0???? But with this one im confident we’ll break the roof”
And break the roof they did, sold for the highest ever sold on that street.
Which was EXACTLY 50% higher than what other local big name estate agents had valued it at.
In fact I had decided not to sell when it was valued by others.
Professional crisp photo shoot with a carefully thought out description, my property was sold fast.
Chloe & Terri-Leigh kept me informed throughout the whole process, and sale smooth from start to finish
Absolute Super Stars
Thanks again guys
Seller
11th Dec 2023 (1 year ago)
R Harland
Sold my flat through Hive and the team were superb! They were very responsive with great communication, would recommend!
Seller
5th Dec 2023 (1 year ago)
S Crean
I use Hive for property management. Rachael and the Hive team have been super helpful in taking on day to day management and provide a high level of service 24 hours a day, 7 days a week.
Landlord
29th Nov 2023 (1 year ago)
J Ska
Made a beautiful presentation of our home which helped its sale. We were supported through what became a difficult process which was no fault of ours or Hives. Our main contacts of Rachael and Terri Leigh were a pleasure to deal with. Thank you!
Seller
29th Nov 2023 (1 year ago)
S Chaves
Using Hive estates for my purchase made the whole process very smooth and stress free
Buyer
28th Nov 2023 (1 year ago)
J Johnson
I used Hive to sell my property recently. Can't fault them. Had an offer from the first person to view the property, and from start to finish was less than 4 months. They kept me upto speed with progress, any questions the buyer had and also put me in touch with a (shock) decent solicitor to facilitate the sale. I'm a very busy person and not having to deal with much was refreshing, Hive took care of all aspects of selling my home. Many thanks to Rachael, Terri-Leigh, Chloe and Michael. All the best.
Seller
27th Nov 2023 (1 year ago)
J Bilcliffe
I have a lot of time for Hive estates, having had poor experiences with other lettings agents over the last 10 years
Landlord
25th Nov 2023 (1 year ago)
Jenna
Wonderful experience with Hive, especially Chloe & Terri-Leigh. Communication great throughout!
24th Nov 2023 (1 year ago)
Anonymous Homeseller
We havent sold our property yet. We spoke to them and have taken it off the market until January. They have been really good with us.
Seller
21st Nov 2023 (1 year ago)
G May
Edit: it's been 21 days, I called to ask what's going on and he asked when I need the money back for? 21 days ago ideally? Not sure what the £50 I paid for 'the work' to get my tenancy taken over was for if they're not going to do the admin?
--
Moved out 17 days ago, sent two emails asking how to get my deposit back and heard nothing in response
When I emailed to say the date I’d be moving out I was asked who I’d spoken to on the phone but nobody in the office says their name when they answer the phone…
Hopefully someone can advise me on how to get my deposit back soon :)
Tenant
21st Nov 2023 (1 year ago)
E Montague
Me and two friends lived in picton manor last year, the flat was lovely and a great location for students. However there was an instance when the front door of the building was locked in the middle of the day and we were unable to leave the building for three hours, being on the third floor this was concerning as this was the only way to enter or exit the building .Furthermore, we are now on our third month of waiting for our deposit back which is a significant amount of money. We have contacted hive multiple times via email and phone call and they don’t seem to care/ be making any effort to repay our deposit.
Tenant
21st Nov 2023 (1 year ago)
Anonymous Homeseller
We had such lovely estate agents for the viewing and the application process, for our first time renting as a couple you’ve all been so helpful answering all our questions! Thank you so much
Erin and Fergus
Seller
11th Nov 2023 (1 year ago)
Anonymous Tenant
Appreciate the timely response
Tenant
2nd Nov 2023 (1 year ago)
F Farouq
Roz has been amazing in helping me find a suitable place to rent. Being unfamiliar with parts of Newcastle, I have been abit anxious when looking to rent. Hive Estates have been amazing and Roz in particular has been exceptional. Her warm yet professional approach is reassuring and she has gone above and beyond to help , ensuring the process goes smoothly. I would recommend Hive Estates and am grateful to them for their amazing service!
Tenant
20th Oct 2023 (1 year ago)
O Carim
I had a fantastic experience with the Hive team. From the moment I contacted them about buying a new home, they provided exceptional service. Throughout the process of finding, putting an offer and having it accepted, Chloe and Terri-Leigh were always very pleasant and helpful whenever I needed to pick their brains.
What stood out to me the most was their patience and their clear willingness to ensure they answered all my many questions without making me feel rushed. My experience from the start filled me with a huge sense of confidence. They were always responsive, kept me informed throughout the entire process, and guided me expertly through placing my offer.
The staff share details about each of the properties they have on the market with each other, so anyone that picks up the phone will be able to genuinely help without having to always refer you to someone else who might not be present at the time you call in.
The team at Hive made the often stressful process of buying a home feel smooth and seamless. I highly recommend their services to anyone looking for a reliable and efficient estate agency.
Buyer
11th Oct 2023 (1 year ago)
E Arfan
Just rented a house from the people at Hive estates and they were really supportive and helpful from day one. Lee was always there too to answer any questions even out of working hours.
Tenant
27th Sep 2023 (1 year ago)
E Thompson
The whole experience of getting our flat was brilliant - from the friendly staff member who took my phone call during my initial enquiry, to Lee showing us round the property and assisting us in security it. Couldn't recommend Hive enough, thanks guys!
23rd Sep 2023 (1 year ago)
H simpson
Hive estates has been a nightmare experience as a tenant. We moved out at the beginning of July and it is now end of September and have still not received our deposit back. When querying this we have been messed around and constantly told we would hear back within 30 days. There has been no email correspondence from hive estates and no communication at all on their behalf unless prompted by multiple phone calls by us. We will not be renting with these again.
Tenant
20th Sep 2023 (1 year ago)
A Cook
Hive have been excellent to deal with throughout the sales process. Of the agents who came to see the house, they stood out from the rest. The photography and videography was superb and they were right on top of the viewings. I later found out a friend had used them too for their own sale and their experience mirrored my own. Their responsiveness via Whatsapp has made the process so easy.
Seller
19th Sep 2023 (1 year ago)
Anonymous Homeseller
We have been very fortunate with Hive. Though we have still got all of the solicitors process to go through yet before the sale will be complete, the house was put up for sale successfully and several potential buyers identified and one of these selected in what must be record time. Much of that was thanks to the good sense of Hive in this process.
Seller
11th Sep 2023 (1 year ago)
D Lad
The team at Hive Estates were exceptional, especially Lee who answered lots of questions I had about rental properties he showed me. Hive Estates always have someone on the phone available to support you through the process and everything has been done smoothly and timely. The quality of the property is excellent and suitable to the needs I described to them. I would not hesitate to recommend Hive Estates to others seeking a rental property in Newcastle.
Tenant
6th Sep 2023 (1 year ago)
Sheila
I went private. Little care for customer needs. No desire to communicate.
31st Aug 2023 (1 year ago)
Anonymous Homeseller
Hive are the best marketing agents in the local area, their marketing of properties is second to none, I can’t thank the sales team enough for all their efforts from the photographs, to Chloe doing our viewings and Terri-Leigh for getting the sale completed allowing us to sell the property at an amazing price and buying our dream home. Thank you so much Hive we would recommend to anyone in the north east looking to sell
Seller
31st Aug 2023 (1 year ago)
K Riches
After a poor service from another agent switched to Hive and can't rate them high enough. Excellent service from start to finish, professional and friendly throughout and would highly recommend them over any local high street agent.
Written on behalf Mr Tulip.
31st Aug 2023 (1 year ago)
K Mount
Moved out of my flat 8 weeks ago and still haven’t received our deposits back which is £600! We have contacted them many times and their responses are that the person isn’t in to do it which is very unprofessional. Whilst living in the flat, there were many maintenance issues which they refused to fix themselves and were texting us through WhatsApp with instructions to do it ourselves (this being a leaking washing machine pipe)! The first month of living there the wifi wasn’t working for anyone in the building resulting in me having to travel home for the summer just so I can access wifi due to my data running out. Hive assured us we would receive some sort of reimbursement from this which we have still yet to have received. Overall, I would never book through them again and glad my tenancy has finished.
Tenant
30th Aug 2023 (1 year ago)
F Bender
We were buying a house and Hive Estates was the agency of the other side. I have never had such a bad experience with any agency that deemed itself “professional”. I would be very careful to engage their services when selling a house. Their communication was extremely poor, providing us with misleading information throughout, we caught them not telling us the truth several times, and they tried to intimidate us, too. I am writing to be careful with selling with them, since we were really really close to backing out of our contract due to their unprofessional behavior. Would definitely not recommend.
Buyer
12th Aug 2023 (1 year ago)
R Tomboc
Highly recommended letting agency. Very smooth experience and transaction, and their agents are very friendly and approachable. Kudos to Roz for doing everything to assist us in moving to a new house. Thank you very much for all your help!??????????
Tenant
12th Jul 2023 (1 year ago)
W Killeen
We had a great expereince with Hive to help secure our new place. The whole transition was really smooth from viewing the property to the moving date. Roz was a great help and would go above and beyond to help us out with any questions we had. Would recommend.
12th Jul 2023 (1 year ago)
Anonymous Homeseller
Still in the middle of my sale, but to date, Hive have been nothing short of excellent. Incredibly friendly and communicative staff, dedicated to handling viewings, negotiations and marketing. Excellent photos and video. I really can't fault them.
Seller
10th Jul 2023 (1 year ago)
A Donnelly
Big thank you to Emma
4th Jul 2023 (2 years ago)
P Hepple
A fantastic company who were great throughout the full process. Hannah did a fantastic job with showing my property to it's full potential, the photos were fantastic and very professional.
Rachael was a blessing throughout the process through highs and lows and delivered exactly what she promised from our first meeting. Could not recommend higher.
Seller
3rd Jul 2023 (2 years ago)
N Suntila
For renting my first home as a professional, it has been a smooth journey with Hive (in particular Roz) so far. The communication & whole process have been efficient and well-planned and I have received a good impression of Hive Estates as a very professional letting agency.
Tenant
1st Jul 2023 (2 years ago)
H Dawson
Couldn't recommend Hive enough! Fabulous experience with them so far, we've recently moved into one of their rental properties and are very happy with it. Massive thank you to Roz - she was amazing!
Tenant
1st Jul 2023 (2 years ago)
H Dawood
Hive and in particular Roz has been nothing short of wonderful to work with. Communication, efficiency and professionalism is faultless. I would recommend Hive for all your estate agent needs!
29th Jun 2023 (2 years ago)
J Horne
Great service from start to finish. Hedy was quick and efficient with ourselves and excited to move into our new home
Tenant
23rd Jun 2023 (2 years ago)
Sean
Amazing service, the team are extremely helpful friendly and make the process feel easy and smooth. Roz was exceptional from start to finish. She goes the extra mile to keep you updated and is always available to answer any questions. I would highly recommend Hive and their services.
23rd Jun 2023 (2 years ago)
C Willey
Highly efficient and friendly service with staff always eager to help in anyway
22nd Jun 2023 (2 years ago)
L Tanney
It is a pleasure dealing with Roz at Hive, complete professional who sorts out any problems that may arise.
22nd Jun 2023 (2 years ago)
P Illes
A great team and I would use them again without hesitation.
22nd Jun 2023 (2 years ago)
Faye
The guys at Hive have been incredibly helpful- particularly Roz, who was super responsive!
21st Jun 2023 (2 years ago)
J Stephens
Excellent experience beginning to end!
21st Jun 2023 (2 years ago)
D Scott
We used Hive to sell my parents family home and couldn’t fault them. Sold within weeks! We were kept in the loop the whole way through the process. The staff, in particular Rachael, were on the ball and on hand with advice and answers to any queries we had. I have already recommended them to others and will continue to do so after such a smooth experience with Hive.
Seller
21st Jun 2023 (2 years ago)
Kieron
Amazing estate agents, The lettings/ property management team are the best especially Laura,
a group of professional very easy to speak with and always very helpfull with any issues.
21st Jun 2023 (2 years ago)
A Jackson
Fabulous experience so far with Hive Estates. Charlotte's photography of my property was fantastic. The photos came up better than I could ever have imagined! Chloe has been fantastic to deal with during the process, constantly updating with buyer feedback, offers and advice too. Fantastic all round. X
Seller
21st Jun 2023 (2 years ago)
C Fitz-Gerald
Amazing estate agents, The lettings/ property management team are so efficient and a pleasure to deal with
21st Jun 2023 (2 years ago)
G Watt
Hive rent out both our professional and student properties every year without fail, getting a top end rental price. They are so efficient in doing all their background checks with all tenants and continually communicate throughout. Would highly recommend to any landlord or tenant for the service provided.
Landlord
21st Jun 2023 (2 years ago)
S Chipchase
Always had a great experience with Hive such friendly staff especially the lettings team keep up the good work.
21st Jun 2023 (2 years ago)
P wakeman
Hive Estates Newcastle have been helpful throughout the whole process of our the purchase of our new house answering any questions and queries I needed answered very quickly and would recommend them to anyone interested in selling their house especially Terri-Leigh who helped me with getting the final part of the process over the line
Many thanks Hive Estates
Buyer
21st Jun 2023 (2 years ago)
S Armstrong
I have let my properties with Hive for many years. The team is friendly, pro active and very efficient and honest. I cannot speak highly enough of them.Roz is amazing!
Landlord
21st Jun 2023 (2 years ago)
C Brown
I'm a first-time buyer with Hive. From the start, my agent Rachael made me feel well taken care of, and throughout the whole process, Rachael has been spot on.
Always available whenever I had questions or needed guidance, she was committed to ensuring a smooth experience as possible.
If you're looking for a new home, I definitely recommend considering speaking to Rachael at Hive. She has a genuine understanding of her clients' needs and delivers a fab service at every stage.
Thanks so much, Rachael.
Buyer
21st Jun 2023 (2 years ago)
Anonymous Landlord
Had a fantastic experience with Hive! They marketed my property so well and I will not hesitate to put my property on with them again! Roz was brilliant and so knowledgable the whole way through the process so I felt at ease as a first time landlord. Thank you!
Landlord
21st Jun 2023 (2 years ago)
T Jackson
Fantastic estate agents! They were absolutely brilliant at marketing my rental property and have been excellent communicators. I will not hesitate to put my property back on the rental market with them when my current tenants leave!
Landlord
21st Jun 2023 (2 years ago)
D Burton
Always a friendly face at Hive! Happy to help with anything you need. Maintenance team are 1st class.
Tenant
19th Jun 2023 (2 years ago)
L S
Hive have been the friendliest, easiest team I've ever rented through. Brilliant staff with a great energy with a fast turn around on small maintenance issues
Tenant
16th Jun 2023 (2 years ago)
D Johnson
Amazing estate agency. Got the pleasure of dealing with Rachel who helped me list and sell our property. She moved very quickly with getting the house on the market as we had a deadline with our onward purchase. The photographer and videographer are also amazing. Could not fault the whole process. Will be using again for any future property sales, Dom.
Seller
16th Jun 2023 (2 years ago)
Refurb
Thank you all for playing a part in getting my house sold. sales team especially and Terri Leigh for pulling out all of the stops to get it over the line at the end. Much appreciated and thanks again.
Seller
15th Jun 2023 (2 years ago)
G Rhodes
Great sale process from start to finish. Thanks to Rachael and the team for helping to make the process super easy. Great initial consultation, excellent pictures and marketing. Couldn’t fault them. Thanks Hive!
Seller
15th Jun 2023 (2 years ago)
M Redhead
Brilliant service from Hive, we sold our home through these and even when we hit bumps with buyers falling through Rachael always pushed to get our home sold. We were always kept upto date from Rachael as well as the personal sellers dashboard on their website. Great service and highly recommend.
Seller
15th Jun 2023 (2 years ago)
E Durkin
Hive are currently managing my tenanted propery in County Durham. They do a great job and I can't thank them enough for being repsonsive, professional and in general friendly, helpful and easy to work with.
Landlord
5th Jun 2023 (2 years ago)
Anonymous Homeseller
Everyone we dealt with at Hive was super friendly and professional. The marketing for our home was excellent, with great photography and videography. We sold quickly and above asking price.
Seller
29th May 2023 (2 years ago)
O Montgomery
I recently bought my first ever property through Hive. I had some major issues with solicitors. However, Hive were the biggest help out of everyone involved. They were always available to contact, answered all my questions, and they always kept me updated with what was going on. I can't thank Jess and Rachael enough for being the best people to contact through out the process. I'd 100% recommend using Hive if it's the best experience you want when buying a property.
Buyer
15th May 2023 (2 years ago)
Rachh987
Recently bought our first home through hive. Our agent Rachael has been very helpful from start to finish, especially in our final stressful week running up to completion!
Couldn’t recommend enough.
Buyer
13th May 2023 (2 years ago)
E Watson
Happy I chose Hive estates to sell my property. They provided photography services within the package which were professional and made the property look great, they have an online portal showing progress of any viewings/sale progress, and direct contact via whatsapp to the estate agent. Once an offer was accepted the process was smooth and quick. Would definitely recommend. They also have the most adorable office dog, if you pop in in person make sure to say hello.
Seller
9th May 2023 (2 years ago)
J Tams
We bought our First home through Hive Estates. Rachael and Terri-Leigh were both amazing at making sure we found the perfect home. They kept us up to date from start to finish with any updates from both the vendors and their solicitors. Even know we had a major hurdle near the end of the purchase with the vendors, Hive made sure we got there in the end. I would highly recommend using Hive!
Buyer
9th May 2023 (2 years ago)
M Stephenson
Amazing Estate Agents couldn’t Reccommend Hive Estates enough. They sold my house super quick arranged all viewings themselves as the property was empty, kept me up to date with everything during the sale from start to finish.
Pleasure to deal with.
Thankyou so much Rachel and your wonderful team. Xxx
Seller
5th May 2023 (2 years ago)
M Tan
The friendly and professional teams in Hive Estates Newcastle are wonderful, they fix things in my rental property very efficiently and address all my queries clearly, and always show great support, I'm glad I chose a rental property managed by Hive Estates. Highly recommended! :)
Kind Regards,
Michelle
Landlord
19th Mar 2023 (2 years ago)
R Gordon
Hive were great for the sale of my property.. especially Rachael, who was always just a text or call away. Nothing was too much trouble for Rachael, and I would definitely recommend using Hive.
Seller
16th Mar 2023 (2 years ago)
L Linden
Sold my house with Hive. The experience from start to finish was first class. Rachel was fantastic. She got a great price for the property and was on hand for advice throughout the whole process. I cannot thank Rachel, and the team that helped with the house sale, enough. I highly recommended using Hive to sell your house.
Seller
12th Mar 2023 (2 years ago)
T pea
They have an unregistered bank account which means it’s difficult to pay .
They take forever to get back to maintenance issues . We have currently been waiting 18 days to get our washing machine fixed
They have poor communication and poor organisation
They do not keep track of money well as they keep accusing me or rent arrears even when I repeatedly send proof of payment
We are all looking forward to not having to deal with them anymore
Tenant
1st Mar 2023 (2 years ago)
J D
Hi I’m two dead pidgeons and Hive found me a sick place to stay: inside someone’s literal extractor fan in their actual bathroom
20th Feb 2023 (2 years ago)
Anonymous Tenant
Badly run and have not taken responsibility for their role in managing the property
Tenant
17th Feb 2023 (2 years ago)
Anonymous Tenant
Unprofessional. We had to meet with the landlord on multiple occasions despite Hive being the property managers. Our landlord had to get involved as Hive were not dealing with the issues and were suggesting he was to blame for repairs not being started.
Tenant
17th Feb 2023 (2 years ago)
Anonymous Tenant
Really disappointed as the property was so poorly managed. Their reputation has not lived up to the standard we have experienced.
Tenant
16th Feb 2023 (2 years ago)
Anonymous Tenant
Rented property from Hive. It was un-liveable for four months. Even the mould is so bad that you can feel a large affect on health.
Tenant
16th Feb 2023 (2 years ago)
Anonymous Tenant
What is the point in hiring an agent to manage a property if they do not deal with issues in any meaningful or urgent way? The mismanagement of our property severely affected myself and my flat mates, impacting our physical and mental health.We received a property which was unclean and unsanitary, when we raised this they did not try to help until a month later, leaving us in a difficult situation in the meantime. The landlord was more receptive, do not waste your time or money on this agency which is incompetent and uncaring.
Tenant
16th Feb 2023 (2 years ago)
Anonymous Tenant
I would not recommend Hive estates, they have given me no confidence in their care or professionalism in relation to our property. We have had to wait for far too long for repairs and, considering the state the house was in when they finally gave us the keys, that was shocking to me as I would have thought they would have wanted to rectify the terrible situation they put us in when we moved in. I have been very disappointed by them
Tenant
16th Feb 2023 (2 years ago)
C Callighan
We sold our flat through Hive last year and we were very pleased with the service we received. Highly professional. The professional photography included as part of your listing is so good - this really makes your property look attractive online. Thank you so much to the team, with a special thanks to Georgia who kept on top of the progression of our sale. Definitely recommend!
Seller
3rd Feb 2023 (2 years ago)
Anonymous Homeseller
Hive are the Go-To Estate Agents for this area of Newcastle. They know the market intimately and offer realistic and helpful advice on valuation and effective marketing.
We were very happy with their approach to the sale and the speed at which viewings were arranged and offers were made. The online portal for reviewing and accepting or declining offers was excellent and their use of WhatsApp to communicate across their departments and with both of us as a couple couldn't be faulted.
Cannot recommend highly enough, only wish I had used them historically for property management as well!
Seller
31st Jan 2023 (2 years ago)
Anonymous Tenant
They rent out properties to unsuitable tennants and when you complain do absolutely nothing about your complaint. Theyre only interested in making money AVOID AT COSTS!!
Tenant
29th Jan 2023 (2 years ago)
Abigail
I wasn’t able to secure a property with this letting agent but one of their agents (Roz) was really nice and very accommodating during and after a viewing. She even remembered me when she had a property in mind for me. Such a good person! No agent would do such a thing!
17th Dec 2022 (2 years ago)
D Barclay
Would highly recommend Hive! Georgia helped to make the process as smooth as possible and was always happy to help with any questions/queries which we’re always dealt with quickly!
13th Dec 2022 (2 years ago)
A Lavin
Great company to deal with. Together they make letting our property very easy. All matters dealt with very professionally. Would highly recommend
Landlord
7th Dec 2022 (2 years ago)
E Spicer
We had our viewings this afternoon with Amelia, she was really friendly and was very professional as well as knowledgeable. She helped us find properties that matched exactly what we had asked for and answered all of our questions in great depth.
14th Nov 2022 (2 years ago)
K Piróg
I just sold my property with Hive Estates. Very professional and friendly service, helped make the whole process smooth and easy. I would highly recommend them!
Seller
14th Nov 2022 (2 years ago)
M murillo
I will strongly recommend this estate agency as they have proven to be very efficient and with a great customer service.
My husband sold his hourse last year through a very popular estate agency and the experience was horrible, never answered his emails or support him to get the best possible sale price, instead they wanted to auction it.
My experience with Hive has been just the opposite. Thanks to Georgia and Katie who have been very supportive through the whole process.
Seller
11th Nov 2022 (2 years ago)
C B
Fantastic service. Sold 1 bed flat near Newcastle City centre, on the edge of Jesmond. Jess had buyers fighting over it, and Georgia was amazing at pushing the sale right through to completion. Great service from start to finish.
Seller
2nd Nov 2022 (2 years ago)
Anonymous Tenant
I highly do not recommend Hive Estates.
The general processes of becoming a tenant were conducted completely the opposite way than it says on their website.
This resulted in a conundrum later on.
Managed to find someone to takeover my tenancy, got officially released from the contract, but my money was still being witholded
It always took them extremely long to reply to emails,
When I asked for contact details to make a complaint they completely ignored the email and didn't respond,
The agent I worked with was passive aggressive
I do not recommend using Hive Estates as your agent.
My experience with them was extremely stressful and saddening
Tenant
25th Oct 2022 (2 years ago)
J Landreth
Absolutely flawless from start to finish from the viewing to the follow up calls and updates from Georgia, infact she was the only person to routinely check in and give updates on the sale, very impressed
Seller
8th Oct 2022 (2 years ago)
M
Awful estate agent. Left a 1 star review and they rang me up to ask me to get rid of it. Problem was never actually solved. Avoid at all costs!
5th Oct 2022 (2 years ago)
M Walton
Excellent friendly service. Hive acted as the agent for my recent house purchase. Georgia was a great help throughout the process. She was quick to respond to requests to keep me up to date, answer any questions about what needed to be done and chased up enquiries and paperwork. Thank you.
Buyer
4th Oct 2022 (2 years ago)
L Beedham
Lovely estate agents who are efficient, fast replying and helpful.
24th Sep 2022 (2 years ago)
S Gordon
Hive have been absolutely amazing I couldn’t recommend them enough. Georgia in particular was second to none. She went above and beyond to ensure I was kept up to date with everything.
11th Sep 2022 (2 years ago)
D Foniciello
Amelia has been so amazing. We have had some trouble with our flat and she has been really lovely and helped us so much
Tenant
10th Sep 2022 (2 years ago)
R Hall
I have just purchased a property via Hive Estates. The service throughout has been excellent with communication from Dom and the sales team helping to keep the sale on track with solicitors demonstrating a very professional ethos, it has been much appreciated! I would certainly recommend their services given my positive experience.
Buyer
9th Sep 2022 (2 years ago)
C Jennings
Sold my property with Hive Estates and was happy with the service provided. A responsive team who give a more tailored approach to selling properties. Many thanks to Dominic and Georgia who guided the process from start to finish.
Seller
9th Sep 2022 (2 years ago)
Anonymous Homeseller
From the very beginning, Hive Estates, particularly Dom and Katie, have been open, honest and very professional. They were prompt in replying to calls and messages, and I always felt I was kept in the loop on the sale. Having had a negative experience with selling my property in the past, I was so pleased to have found Hive. Would thoroughly recommend them to anyone, and was very happy with the sale of the flat which was £55k over asking price! Thank you team Hive!
Seller
22nd Aug 2022 (2 years ago)
S Liu
Helpful staff
8th Aug 2022 (2 years ago)
L Wilson
Sold our house through Hive and received a great service. Very responsive and very supportive throughout the process. Thank you to Georgia, Harriet, Rachael and the team
20th Jul 2022 (2 years ago)
E Rogerson
I can’t thank Roz enough for everything she has done for us, she dealt with me and that says a lot ???? thank you for being part of our journey into renting our first home, lots of happy memories to be made and that’s all thanks to you??
1st Jul 2022 (3 years ago)
G Mothersdale
Couldn’t fault the service I got. Comms were great and everyone was very friendly
30th Jun 2022 (3 years ago)
L KÖRO?LU
Absolutely so friendly people and found me a house in 2 day. I would like thanks everyone who help me to find a an amazing dream flat.
18th Jun 2022 (3 years ago)
T Lai
Very nice and helpful, highly recommend.
14th Jun 2022 (3 years ago)
W Rahman
Every time I've written an enquiry about a property, they have been either totally unresponsive or totally unhelpful. I've expressed interest in multiple properties .but always they not have booking for viewing.
7th Jun 2022 (3 years ago)
Anonymous Homeseller
Pretty seamless from start to finish
Seller
25th May 2022 (3 years ago)
L Lane
Very friendly, accommodating and swiftly handled my rental application.
Tenant
12th May 2022 (3 years ago)
M bowden
Conveniently located. Friendly, efficient staff. Parking outside can be limited. Located close to many of the student lets
11th May 2022 (3 years ago)
A Walshaw
Reviewing the lettings side of the business: Absolutely incredible!
Unrivaled professionalism, timely communication, and a very enjoyable experience as a first time renter in the UK. Their site is very stylish and their photos and properties are of a very high standard.
Definitely the letting agency of choice when looking for a new home.
Tenant
10th May 2022 (3 years ago)
M Jobson
Went with my daughter to pick the keys up for her house the staff were friendly and helpful xx
10th May 2022 (3 years ago)
A D
Recently purchased my first property through Hive Estates. They made the process simple and kept communication going from the first step all the way through to completion. Would fully recommend to anyone looking to sell or buy. Thanks to Georgia and the rest of the team!
Buyer
2nd May 2022 (3 years ago)
R Bell
I have completed my sale today ???????????????????????? Everyone at HIVE has put up with my endless questions and asking for help in the process. It was never too much as they understood how stressful buying and selling can be. I would highly recommend HIVE to you as they will ensure you get the quality service you deserve. Thank you everyone at HIVE. ?
Seller
29th Apr 2022 (3 years ago)
L guttridge
I have recently just rented a home in Seaham from yourselves from the very start of the process all the staff have been amazing particularly Amelia who was so kind and lovely from meeting her at the property right throughout the process. She is very professional but also personal with her messages and contact. I explained my personal circumstances and Amelia was very considerate and understanding. I am so happy and looking forward to making the house my home and have no uncertainties about contacting any of the girls at Hive if I need to… Thanks so much Lisa Guttridge xx
Tenant
26th Apr 2022 (3 years ago)
K Askew
Georgia was very helpful throughout keeping us up-to-date with everything going on would highly recommend hive and their staff also went to pick up my keys and Harriet was there she was very friendly, overall a very happy and satisfying experience with hive.
20th Apr 2022 (3 years ago)
J Forbes
Georgia at Hive Estates has been superb helping us sell our property. Although Georgia joined partway through the process, her organisation, communication and attention to detail has been fantastic. Georgia's commitment and skills at managing the different parties involved is exceptional. Thanks Georgia for helping get this over the line, it is much appreciated.
Seller
14th Apr 2022 (3 years ago)
J Sutton
My experience of dealing with Hive has been a total pleasure. From the first contact all the way through to receiving the keys to the new property. Nothing has been a bother for them, they have been very kind and answered any questions that I have had.
Great work everyone ??
31st Mar 2022 (3 years ago)
M Sarkar
Jack was brilliant, smart and helpful. i purchased my first home via Hive. thanks for goody box.
Buyer
24th Mar 2022 (3 years ago)
L moore
I had the pleasure of dealing with Harriet from Hive estate’s. Throughout the buying process she was polite and professional, nothing was too much bother for her. I have had dealings with different estate agents over the years, and I have to say Hive estates, because of Harriet have topped any other estate agents. I would definitely recommend. Well done
Buyer
21st Feb 2022 (3 years ago)
M Nee
We have just purchased our student accommodation for next year with Hive and Amelia was brilliant throughout. We were a bit unsure and we kept changing our minds but Amelia was very patient and professional with us. We had numerous house viewings and each was very informative and honest aiding our decision. Overall was great customer service and communication, I would recommend Hive to everyone. 3 happy customers!
Tenant
12th Feb 2022 (3 years ago)
? ????????
You have to write them multiple times for them to start doing anything. Also, they started letting the property before thinking everything through. Many basic things were missing.
Landlord
11th Feb 2022 (3 years ago)
A Johnstone
First class friendly service from the start. We have purchased a beautiful home through Hive and are now just about to let it out using their management service. Harriet and Roz have been very helpful and kept us informed throughout the process. We can thoroughly recommend this business.
Seller
15th Jan 2022 (3 years ago)
A Brock
Recently bought my first flat with the help of Hive Estates and I was really happy with all the help the team provided! Jack was really helpful and friendly both when facilitating the viewing and by keeping me updated throughout the buying process. Couldn't be happier, thanks again!
Buyer
12th Jan 2022 (3 years ago)
K Bowman
Had such a good experience with Hive estate agents, Jack was very helpful with me being a first time buyer and kept me updated at all times. Would definitely use this company again.
Buyer
11th Jan 2022 (3 years ago)
E Heaps
I dealt with Jack when I purchased my property, he managed to get me a viewing last minute and was efficient and professional throughout the purchase process, always keeping me well informed. Couldn't reccomend this company enough if you are looking for a friendly local team :-).
Buyer
11th Jan 2022 (3 years ago)
M simm
We bought our first home through Hive back in October and we couldn’t have had a better experience with them. Couldn’t recommend them enough, especially Harriet who made our experience so great. She took care of everything from arranging the first viewing to picking up the keys. Harriet was very professional throughout the whole sale, she was our main point of contact and no matter when we needed her she was there for us. We came across some bumps (not caused by hive) and Harriet was there every step of the way to reassure us and keep us up to date. Thanks Harriet & Hive for all your help.
Buyer
11th Jan 2022 (3 years ago)
E Nichols
Would recommend definitely Hive. I'm currently renting a flat from Hive and the process to obtain the property was smooth. Kathy's communication throughout was excellent, and whenever I have had any queries since moving in, they have been answered swiftly by the Hive team too!
Tenant
11th Jan 2022 (3 years ago)
Anonymous Homeseller
Harriet from the Hive team was very approachable and helpful especially since we live some distance from the property.
Seller
6th Dec 2021 (3 years ago)
C jones
From start to finish, my experience with Hive has been amazing.
Roz has constantly been in touch, informed me of property and getting me in and settled within my required moving in! Friendly & reliable experience even after care of moving into the property.
This is the first time I have moved out and I have felt so looked after without the whole process.
Highly recommend anyone wanting to move with Hive Estate.
Thank you again to Roz, you have been amazing throughout.
Tenant
6th Dec 2021 (3 years ago)
S thompson
Me and my partner started renting our first home this month with Hive estates and the experience really couldn’t have been better. The market for finding an available property was incredibly difficult but Hive estates delivered an amazing home which we both love!
Amelia showed us round a couple of properties which were great but we especially liked this one. She was so friendly and helpful to work with, I don’t think we would have our lovely home without her!!
We were so pleased when we found out we got the one we wanted (with the market being so busy), then moving forward Amelia and Kathy were incredibly responsive with all of our questions. I’ve never had this sort of experience with a letting agency before so it was really nice.
Thank you again especially to those two! It has made the move pretty much stress-free.
I really hope we can work with them again in the future!!
Tenant
1st Dec 2021 (3 years ago)
R Banks
I was helped by Amelia who was nothing but brilliant throughout in helping me and my housemates find something, would definitely recommend to any student house hunting.
26th Nov 2021 (3 years ago)
A Robinson
I have just purchased my first home through Hive Estates, Jack, Harriet and Dom were brilliant during the whole process. They kept me up to date and involved throughout, I would definitely recommend Hive and would certainly use if I were to sell in the future.
Thanks again for all your help!
Buyer
13th Nov 2021 (3 years ago)
J Parker
Very helpful, thanks to Harriet
10th Nov 2021 (3 years ago)
C Chakrabarti
I recently instructed Hive to sell my flat in Newcastle and they were simply brilliant! From the first encounter with them they were extremely professional this continued with the valuation with Rachael. She showed enthusiasm for the property and had a clear realistic vision how to market it. Throughout the process of marketing and selling Rachael and Harriet both were excellent, clear communication, professional and easy to contact. They really did take the stress out of selling the property. Through our properties we have had multiple dealings with estate agents and would rank Hive at the top, we would highly recommend them and if needed would use them again. Thank you to you all at Hive!
Seller
2nd Nov 2021 (3 years ago)
S Murray
Very friendly staff who were upfront and honest. Professional and we'll organised office with great properties on offer. Couldn't do enough for you. Plus they had a dog in the office which was cute
27th Oct 2021 (3 years ago)
E Houghton
Roz took us round the viewings, she was lovely and so professional. We took the flat we wanted the same day and the ladies at the office were wonderful and really helpful. Relaxed office and great team, highly recommend. Best estate agent viewings in my 3 years at uni ????????
Tenant
27th Oct 2021 (3 years ago)
T Hallam
Roz and the rest of the team were excellent during the process of advertising and finding tenants for our property to let in sandyford.
They were responsive to our enquiry, gave us professional valuations for rent and sale and were really keen to work with us to let our property when we eventually decided to go for that option. They worked hard to produce a high quality advertisement including great photos and a video tour and we found tenants rapidly.
Since then they have aided us through every step of the process (which we are brand new to) and made our move down to London considerably easier than it could have been.
We look forward to continue working with hive in the future.
Thanks to all involved - Tom and Jenny
Landlord
26th Oct 2021 (3 years ago)
R Colesky
Enquired of a rental property and was called and organised in a timely manner. Unfortunately the property wasn’t the right fit but the letting agent- Amelia, was professional and communicated other properties that might be of interest, even communicating when new ones would be coming available. Was very impressed and managed to find the right one for me through her hard work and insight.
Tenant
26th Oct 2021 (3 years ago)
D Walsh
Very professional and efficient. Our whole process was smooth sailing and they were always prepared to go the extra mile.
Even offering to stay open later on weekends to aid our move.
Every question was answered promptly. Cannot recommend them enough. Thanks Hive!
22nd Oct 2021 (3 years ago)
M Wardle
I have worked with the team many times now with mutual clients and have to say that on the whole they are always on the spot. The team are knowledgeable and friendly and have a clear passion to get the best results for their clients.
22nd Oct 2021 (3 years ago)
Anonymous Homeseller
I had a great experience selling my flat with Hive estates. They maintained communication, we're really proactive and got me a great price!
Seller
21st Oct 2021 (3 years ago)
L Ratcliff
Kathy dealt with the process and made it very clear and easy for us. Would definitely recommend!! Excellent service!!
15th Oct 2021 (3 years ago)
B Hancock
Professional and reliable, would definitely recommend, had a good experience with Hive Estates
15th Oct 2021 (3 years ago)
Anonymous Tenant
AVOID Hive estate agents at all costs especially if you are a renter, totally unprofessional, horrible to deal with, unfair charges upon return of deposit, worst agents I have ever dealt with
Tenant
13th Oct 2021 (3 years ago)
S Vaughan
Professional and great marketing service by everyone. We had more viewings in 3 weeks, than we did in three months with a previous agent. Rachel was excellent, and always available to answer queries. The rest of the team were great too.
13th Oct 2021 (3 years ago)
S W
I used Hive to sell our family home of 40 years after a bad experience with another estate agent. The first estate agent promised the world to get us to sign an exclusive contract with them but delivered nothing. 3 viewings in 7 weeks, zero communication other than to reduce asking price, rude staff.
Hive were the exact opposite. Rachel at Hive had provided a valuation but I was swayed by the sales pitch and higher guide price of the other agent despite my gut saying to go with Hive.
Once I’d got rid of the first agent Rachel came out to see me and said they could sell the house within a week.
The communication from Hive was brilliant, I was immediately added to a WhatsApp group with the rest of the team who all introduced themselves. They organised 3 open house viewings and got loads of potential buyers through the door. Harriet from Hive also attended the viewings and was warm and welcoming.
Hive delivered on their promise and the house was sold for a great price within a week of viewings starting.
I unconditionally recommend Hive to anyone thinking about selling their property. They are very knowledgeable about the local property market, very well organised and proactive, have fantastic communication, have a brilliant marketing strategy and are very friendly, professional and approachable. I couldn’t fault them.
Seller
9th Oct 2021 (3 years ago)
L Peacock
Hive were amazing at securing me my new home. Jack was really professional, got my offer accepted and went above and beyond to help ensure we got the sale through in just over 7 weeks, which meant I managed to take advantage of the stamp duty relief. I’ve now got the keys and can’t wait to make a house a home!
Buyer
7th Oct 2021 (3 years ago)
K Hardy
Rachael was really helpful throughout our house purchase.
Buyer
7th Oct 2021 (3 years ago)
S Zuhairy
Grateful to Rachael from Hives for all her help. She has been an absolute pleasure to work with. She replied quickly to any queries and made the whole process smooth for me. Many thanks.
6th Oct 2021 (3 years ago)
N Byrne
I cannot recommend HIVE estates highly enough when it came to selling my property. Rachel was fantastic and arranged and sorted everything for me as I don’t live in the area. My property sold fast and for an excellent price and she kept my in the loop throughout. An exceptional service.
Seller
5th Oct 2021 (3 years ago)
E Y
This is about to be our second year renting with Hive and they have been an absolute delight from start to finish! Shoutout to Emily in particular who helped us find a new property for this year! :))
Tenant
5th Oct 2021 (3 years ago)
L Moralee
Great friendly professional service.Nothing was a problem very helpful throughout process.
30th Sep 2021 (3 years ago)
L Redhead
Recently used Hive to sell our home and was carefully looked after by Jack Carr, he made sure we were always kept updated and he was very friendly and approachable throughout. Would highly recommend to anyone.
Seller
29th Sep 2021 (3 years ago)
A Rahman
Hive agents are one of the best agents I've worked with in Newcastle. They are very knowledgeable in both lettings and sales. The director Michael Mortimer has helped me many times with my own properties and he knows property legislation like the back of his hand. If you need properties managed or a property sold, I can only recommend Hive agents!
Landlord
26th Sep 2021 (3 years ago)
A Singh
Amazing service from start to finish. Roz was so professional, so helpful, very responsive, got things going for me so fast with no hassle. Highly recommend your move to Newcastle. Thanks Roz for all your help.
24th Sep 2021 (3 years ago)
V Venayak
Excellent service always and Rachel and Roz are very helpful.
23rd Sep 2021 (3 years ago)
M Coombs
Super professional and efficient and would definitely recommend.
We are currently in the process of relocating from London to Newcastle and they were accommodating in helping to arrange a virtual viewing and even managed to work around our poor WiFi connection.
23rd Sep 2021 (3 years ago)
R Williamson
Hive helped us to sell our flat and they were brilliant. Helpful, responsive and supportive. Would recommend!
Seller
23rd Sep 2021 (3 years ago)
C Ryder
We were delighted with the service we received from Hive when selling our flat in Heaton. The property was sold within a week for a fantastic price. Rachael and Harriet in particular were brilliant throughout, as was the rest of the team. If I was selling another property in and around Newcastle I would look no further than Hive.
Seller
23rd Sep 2021 (3 years ago)
D Antemir
unprofessional and created a lot of distress for me and my friends at the end of the tenancy. This was mainly down to unjust claims surrounding a deposit. You only need to read the 1 star ratings on google to see what Hive Estates are really like.
Tenant
14th Sep 2021 (3 years ago)
D Waters
We have just sold out property with Hive! We couldnt have asked for anymore! They were amazing from start to finish! Secured huge amount of quality viewers and secured the sale quickly and easily! The photographs and videos of our property were exceptional! Thank you Hive! We will have no hesitation in recommeding you to anyone!
Seller
14th Sep 2021 (3 years ago)
J Mixes
The team were great from start to finish, from Rachael who appraised my apartment well above the other agents, Harriet who got me more than the asking price, and the photographer and videographer who also did a great job. They’re very responsive, kept me informed along the way, and they made the process as easy as it could have been - which was also incredibly quick. I had my property on the market for around only 7 days, and I received 2 offers above asking in that timeframe. I also bought from Hive so the same process was used back on me where I ended up having to put in a slightly higher offer above asking (!), but for the sake of a little increase, I couldn’t be happier with my new home. Thanks again to all the team - I’d happily recommend them to friends and family. Cheers, Iain
Seller
30th Aug 2021 (3 years ago)
E Carroll
STUDENTS RENT FROM HIVE!
Me and my best friend have had an absolutely brilliant time in our final year home and it was all down to how incredible this business is! They are so attentive and professional, I couldn’t recommend them highly enough :) thanks again guys x
Tenant
28th Aug 2021 (3 years ago)
Sophie
It was our first time selling a house and everything was made easy through Hive and Rachael. Their booking system was very helpful and could contact them anytime for help/advice if needed. Thank you
Seller
28th Aug 2021 (3 years ago)
B Assadian
As a landlord, I know I can rely on Hive to advertise, let, and carry out all the necessary work. They are professional and extremely helpful. Roz at hive is amazing and particularly impressed that no matter who you speak to Hive can provide a personalised service.
Landlord
26th Aug 2021 (3 years ago)
C Clift
Hive were a pleasure to deal with and great value compared to other prices around at the time. Racheal done a great job getting my flat sold, initially she had it sold in less than a week but unfortunately it fell through on the buyers side. Luckily Racheal was persistent and managed to quickly get another buyer in place and it all went smoothly from there, she was constantly in touch throughout the process keeping me up to date with exactly what was going on. Highly Recommended!
Seller
24th Aug 2021 (3 years ago)
J Necus
I used Hive estates to sell my flat and would highly recommend. The process was made easy from start to finish. Harriet was very responsive and helpful and a pleasure to work with.
Seller
22nd Aug 2021 (3 years ago)
S Tanner
Rachel from HIVE was fantastic in securing our dream home. We originally lost out on the property to a cash buyer, lucky for us it fell through and Rachel was right on the phone asking if we were still interested prior to the property going back on the market. We feel extremely lucky to have a home that meets all of our family needs, this was extremely difficult to find as we needed a property that was accessible for our son but also a family home.
We would 100% recommend HIVE in future and would like to say a extra thank you to Rachel for all her hard work and going the extra mile.
Buyer
22nd Aug 2021 (3 years ago)
L G
Hive were excellent and great value for money. I found the group WhatsApp really useful rather than having to keep an eye on lots of different email trails, and everyone was really responsive.
I'm honestly not sure it would have gone through if not for the Hive team keeping up communications with both ends!
Can't recommend enough.
20th Aug 2021 (3 years ago)
A farley
Incredibly friendly, professional service, Rachel, Harriet and the team have excellent communication and make the whole process very easy. Couldn’t recommend them more highly
15th Aug 2021 (3 years ago)
M Lavery
Just bough my first house from hive very professionally and racheal was absolutely brilliant from start to finish highly recommended!
Buyer
14th Aug 2021 (3 years ago)
K Hamilton
Thank you so much Rachel for supporting me and my husband find outlr forever home. I know I left it to you and my husband but you did multiple calls messages and pushing on our behalf. Many Thanks for getting us completed.
Kirsty.
Buyer
14th Aug 2021 (3 years ago)
W Smith
Very professional listing with great photos and video. Me and my partner were very happy with the service provided.
14th Aug 2021 (3 years ago)
H gaimster
Racheal was fantastic to work with throughout our sale. Helped us get the price we wanted and helped us massively in pushing the process quickly through with the solicitors. Would throughly recommend hive estates to anyone ????
Seller
12th Aug 2021 (3 years ago)
K Davies
An amazing and very professional company from start to finish. We had fabulous pictures and a video taken of the house, and sold within 10 days. Racheal especially and her team always went that extra mile for us and where always at hand whenever we needed them. A massive thank you to Racheal and the Hive team for helping us get our dream home ??
Seller
11th Aug 2021 (3 years ago)
L Hughes
Was left very happy with my experience with Hive Estate agents. Emily my letting agent was incredibly helpful and professional while guiding me through the tenancy process. Would go through these guys again!
Tenant
11th Aug 2021 (3 years ago)
D Oyston
We have just recently purchased our dream home. Hive were Brilliant! Everything has gone exceptionally well, which was definitely down to the excellent sales staff. Thank you!
Buyer
9th Aug 2021 (3 years ago)
N Miles
found myself trying to find a flat to rent very last minute and Hive was absolutely brilliant. Super easy communication via Whatsapp - this was the first time I've used whatsapp with a letting agency and it made communication SO much faster, efficient and friendly too. Everyone we dealt with was lovely & gave us so much information in good time - thanks to Emily for answering a million and one questions from us and massive thanks to Kathy for getting us sorted in no time at all. There was an unexpected hiccup on the starting date of the tenancy re: an employer reference and when I went in everyone was genuinely apologetic & helped get it sorted asap - this was massively appreciated too as it definitely gave me confidence in the people I was working with & I'm grateful for the help they gave.
Tenant
7th Aug 2021 (3 years ago)
L Bannon
What can I say, Hive estate agents are brilliant, previously helping me rent out a property, they said they would be able to help with our recent sale, and yet again they didn’t disappoint! Rachael our sales agent really went above and beyond, from the very beginning doing viewings, and getting a sale within 10 days!, to the very end when we got our keys to our new home, she was with us all the way. I can’t thank her enough for the amount of effort she put in helping us to get our forever home. Thank you Hive, and thank you Rachael.
Seller
4th Aug 2021 (3 years ago)
J Hamilton
Thank you Rachel for all your support with sale of Wheatfield. I feel like we have all been tested along the process and you pushed and pulled to get us over the line. Thanks for all you help and support - jack and kirsty.
Seller
2nd Aug 2021 (3 years ago)
E Graves
I've used hive twice now, once a few years ago to find a flat to rent then more recently to buy my first house with my boyfriend. The process of buying a house (especially in covid) is stressful at the best of times but Rachael was great from start to finish. It was easy to book viewings and when it came to putting an offer in on the house she replied quickly. Through the process when it was hard to communicate with the solicitors, or if I ever got lost in the legal jargon she was always there on the other end of the phone to put my mind at ease. There were times in the home buying process where I felt like Rachael was the only one who would reply to my questions quickly in a professional manner and I can honestly say she's made my life easier through this time. I'd recommend getting in touch for any of your estate agent needs, whether it would be selling, buying or renting a home - they'll do a great job.
Buyer
31st Jul 2021 (3 years ago)
S Malik
As a first time renter, Hive made what should have been a stressful move across the country, smooth and easy for me. They have a very responsive team. Every member of staff has been delightful, very helpful and welcoming for any questions. I would 100% recommend.
Tenant
20th Jul 2021 (3 years ago)
A Dickson
Hive have been really helpful over the past week, they were the only agents who got back to be quickly and were very kind throughout the process of fining a flat to rent. Both Emily and Roz were very warm and honest, as well as professional. Since putting the holding deposit down the application process has been very easy and manageable. They have also been very quick at responding to emails too. I would highly recommend to others :)
Tenant
19th Jul 2021 (3 years ago)
G Addai
Roz from Hive Estates has been amazing and efficient from buying our property to getting our property let once purchased. She has found our first tenant in less than a month and the tenant is ready to move in, in a number of weeks. Great news today, so far so good! I would highly recommend Hive Estates.
Landlord
19th Jul 2021 (3 years ago)
H V.
Every time I've written an enquiry about a property, they have been either totally unresponsive or totally unhelpful. I've expressed interest in multiple properties that Hive has listed- either they ignore your messages or send an email requesting the same personal information for every single property you express interest in. If you get a response from them at all, you'll send your information, only to find out that the flat has already been let (not from the person you're talking to, though, because it would be too much of a hassle to inform you, they'll just ghost you instead). They also do not offer virtual viewings which is completely inexcusable given that we're not out of the woods with the pandemic. Instead, they'll offer to send you more photos, then ghost you again until the property is let by someone else.
14th Jul 2021 (3 years ago)
J Gray
Rachel was amazing, she went above and beyond every step of the way. She was so supportive of my mums needs and made sure she was 100% happy with everything. I wouldn’t hesitate to get in touch with her if I was to sell my home. She is an asset to Hive and I couldn’t thank her enough x
13th Jul 2021 (3 years ago)
E Moore
I've just bought a house through Hive Estates and cannot recommend them highly enough. I've needed to view the property multiple times since the offer was accepted and there were a few issues with the house itself but the team were so quick to respond and help me throughout this that I never felt that 'first time buyer stress' I was told I would. I would like to thank and commend Harriet in particular who was there at each stage, accommodating around my schedule and giving valuable advice and insight which made this process not only easier, but fun as well!
Buyer
12th Jul 2021 (3 years ago)
A Martin
Great service from Rachel and the team. From start to finish they have been attentive and always quick to reply to any enquiry’s. Would definitely recommend!
10th Jul 2021 (3 years ago)
P Hoban
Excellent service provided by Rachael and the team at Hive Estates when buying and managing my rental property.
Landlord
10th Jul 2021 (3 years ago)
M Gill
Rachael at Hive was great from start to finish when we sold our first little home ????
She kept us updated as we went along.
Would highly recommend!
Seller
10th Jul 2021 (3 years ago)
J Hunter
I would strongly recommend Hive Estates. When renting out my property Roz and her colleagues were so helpful, talking me through the process and responding quickly when I had any questions. They were always very approachable and made sure the rental was completed smoothly.
Landlord
9th Jul 2021 (3 years ago)
I Carter
We recently purchased a new property with Hive. Rachael was excellent all the way through, really responsive and great at communicating with the seller.
Hive have since marketed it for rental and found tenants after less than a week. Roz has been really helpful in getting everything organised.
Impressive service all round!
Seller
2nd Jul 2021 (4 years ago)
J Helyer
Great service from start to finish. Couldn’t recommend highly enough - fantastic!
1st Jul 2021 (4 years ago)
J Cooke
Had a really good experience buying my first home with Rachel from hive. Fast replies and made the process super easy
Buyer
30th Jun 2021 (4 years ago)
C Mackle
This is my second year renting through Hive and they have been fantastic. The girls are professional and responsive, going above and beyond to accommodate us. Roz has been excellent at helping us find the perfect place to live. I can’t recommended Hive enough as an agency. Their professionalism and quality of properties makes them stand out from others - can’t wait to move in!
Tenant
29th Jun 2021 (4 years ago)
S Pipe
Rachel Cromwell has been absolutely amazing through the whole process. I couldn’t recommend her anymore, she’s been there whenever I needed her. Will definitely be returning when needed! Thank you so much xxx
26th Jun 2021 (4 years ago)
D shields
Best estate agents in the North east
24th Jun 2021 (4 years ago)
A Sullivan
Had a really good experience with Hive. Harriet was our estate agent, she is personable, friendly & attentive - would definitely recommend to others.
22nd Jun 2021 (4 years ago)
C Buckley
Fantastic bunch, I loved everything they did for us, from Rachael coming to value, the professional photos that were done, Harriet with the viewers and everyone in between. We were kept up to date, nothing was a problem when we had questions, we simply loved this kind of service, thank you ????
Seller
17th Jun 2021 (4 years ago)
A Pestell
We purchased our new home through Hive, and they really made the buying process easier for us! Harriet was super quick to reply to any questions we had, and really good at keeping us in the loop.
They even went out of their way to organise an extra viewing so my kids could come and see a second time to chose their rooms. Can definitely say our buying experience was better for Hive - and their adorable office dog doesn't their case one bit.
Buyer
6th Jun 2021 (4 years ago)
T Scott
Hive sold our property for us within 8 days . We were very impressed with the staff involved especially Rachel who delt With any of our queries promptly. Our photos online were amazing showing each room in great detail .Thanks again for making this process very straight forward for us
Seller
5th Jun 2021 (4 years ago)
Anonymous Homeseller
After trying to sell my property for nearly 2 years with a National agent I was recommended to Hive Estates. My initial meeting was with Michael who advised on a few interior design changes to give the property the Wow! factor. Michael immediately gave me confidence that Hive could sell the property for the asking price. After completing the recommended changes, a very professional video and fantastic Photos from Hannah
presented the property better than ever before. Rachael handled the viewings and within a couple of weeks had 3 offers on the property. The Hive team handled everything from start to finish keeping me informed and updated every step of the way, even giving advice on a good solicitor. Professional, Friendly, Communicative, Honest-
I cannot praise the Hive Team more highly. I have already recommended Hive Estates to a neighbour, which again they sold their property within weeks. Thanks again to all at Hive for a job well done.
Seller
5th Jun 2021 (4 years ago)
D Burton
We would absolutely recommend Hive as estate agents. We have just sold with them and every step we were impressed, during such a stressful time, they supported us and guided us along the way. The photos and video of our house were outstanding and we loved that they led the viewings. Staff were friendly yet professional, Rachael in particular became such a support for us when the bottom of our chain fell through. She communicated with us daily and put us at ease. We loved their vibe and website etc, brilliant social media presence which is essential now. We have already recommended to friends and family and will use again. Thank you hive team.
Seller
4th Jun 2021 (4 years ago)
Anonymous Homeseller
We would absolutely recommend hive as an estate agent. We couldn’t of been happier with the whole process and sale of our property. The photos and video of our house were outstanding - we had lots of fantastic feedback from friends and family about this. Hive took time to listen to us and include details about our house and the local area. They led viewings and took into consideration our needs eg we had a baby and some viewings had to work around this factor. They always fedback to us and we had lots of interest and offers! Rachael was absolutely brilliant supporting us and guiding us every step of the way. There were some complications at the bottom of our chain, and we felt very at ease working with hive to help us through the rough patch. We have recommended to many already as we have been so impressed with hive. Overall a brilliant agent, professional, knowledgeable and supportive. We could not fault anything and the house selling/buying can be extremely stressful, so you need these qualities in your agent.
Seller
1st Jun 2021 (4 years ago)
A Beverton
Have just taken a tenency with Hive estates and so far they have been quick, professional and friendly. Emily in particular has been very helpful and quick sorted any issues.
Tenant
27th May 2021 (4 years ago)
A Hill
Our experience with Hive was faultless. The sale went through really quickly and dates all to plan. Harriet was such a fantastic estate agent, responding rapidly to all our queries with a level of care and overall wonderful friendliness! Would recommend Hive to anyone looking to buy in the area.
Buyer
25th May 2021 (4 years ago)
Anonymous Homeseller
Harriet and Rachel both did a fantastic job of showing 20+ potential buyers through my property in under two weeks. Offer in and in the process of completion. Harriet has been giving me updated as to progress even before my solicitors. A big thank you to her. Would definitely recommend Hive. .
Seller
28th Apr 2021 (4 years ago)
M Homes
Hive recently sold a property for our business. Their listing was extremely professional and the standard of pictures and content was very high. We will most definately be working with Hive again in the future.
Chris and Carl.
Seller
25th Apr 2021 (4 years ago)
T Lawsons
I’ve nothing but positive feedback for Hive and there employees. From the excellent photos and video tour which really show cases our home, to the staff who are personable, attentive and always contactable. Its been a pleasure to buy and sell a property with them at what must be one of the busiest times for property sales.
Seller
23rd Apr 2021 (4 years ago)
K Waugh
As first time buyers, Hive were brilliant in helping us through the whole process. Rachael squeezed us in for a viewing by chance and we ended up with our gorgeous home! Rachael was so accommodating, supportive and responsive throughout. We can't thank her and Hive enough, and wouldn't hesitate to recommend.
Buyer
23rd Apr 2021 (4 years ago)
J Harriman-Smith
Hive offered us excellent service, and were able to sell our house at a good price.
Seller
6th Apr 2021 (4 years ago)
O Clough
Rented off of hive estates and found them to be an excellent estate agents with great staff who were responsive when anything needed fixing and happy to respond to any queries that we had.
Tenant
19th Mar 2021 (4 years ago)
Z Stuart
So friendly, efficient & really have your best interests at heart. Amazing estate agency that I would highly recommend
6th Mar 2021 (4 years ago)
I Hattersley
Have just spoken with The boss of Hive estates
Really nice to chat with gave me all the details I required
Brilliant
2nd Mar 2021 (4 years ago)
T Voitcu
Tried to purchase a flat through Hive. Very friendly service however the property was advertised as a 5 bed flat despite the upstairs (where 2 of the bedrooms are) having no building regs (by law this ends up counting as loft space only and cannot be advertised otherwise). We initially thought this was done unintentionally as the agents didn't know the upstairs didn't have building regs. However, after bailing on the flat and despite raising our concers we have seen the same property once again advertised as a 5 bed. Very disappointing to see a reputable company outright lying to their clients.
Buyer
2nd Feb 2021 (4 years ago)
F Deacon
We have been using Hive Estates for over a year, both as a landlord and purchaser of properties. They have always provided excellent service, being friendly , efficient and very responsive. On several occasions they have come to our rescue when we needed urgent attention at our properties. We cant recommend them enough. We have dealt with several members of staff and all of them have being extremely helpful and knowledgeable, offering us advice when needed. In the past we have used other agents and Hive are far the best . Thank you to all the team !
Landlord
24th Jan 2021 (4 years ago)
F Tait
I think they are a great team.
They are positive, bright and proactive.
Well done!!
21st Jan 2021 (4 years ago)
G King
Hive are a really lovely and organised estate agents. They have helped me and my friends find a student house and been very responsive to any queries or questions we have had! Roz has been very patient and understanding of our situation and keen to help. We will definitely be hoping to stay with Hive for next year. Would recommend.
Tenant
20th Jan 2021 (4 years ago)
W Locke
I have had the pleasure of Michael design and manage a refurbishment for me. The end result was outstanding and can't thank him enough for his speed and professional attitude throughout. The property is now managed with Hive and again the professionalism shines through! Many thanks.
Landlord
20th Jan 2021 (4 years ago)
P Nishad
We have recently rented a property through Hive Estates in Newcastle... The ???? was in an immaculate condition when we received it... Thanks to Hive Estates for the excellent standards, keep it up...???? Special thanks to Emily , Roz and all the team members who has completed all the documents and the process for us and for helping us move in before Christmas ????...
Tenant
5th Jan 2021 (4 years ago)
C Mathew
Having been buying and selling during covid madness with multiple chain issues and a drawn out process we were SO glad that we sold with Hive estates. Amazingly supportive from the start in getting our house on the market quickly, totally professional but super friendly and personal, and brilliant through the whole buying and selling process. We couldn’t be more grateful!
Seller
14th Dec 2020 (4 years ago)
Anonymous Homeseller
Absolutely the best estate agent in Newcastle, stunning pictures and marketing from Michael, excellent sales and care from Rachel and the rest of the team.
They got me a great price for my flat, sale agreed with 2 days of listing, I did not appreciate how good Hive were until I had to deal with a different company with a subsequent purchase.
I highly recommend Hive to anyone.
Seller
9th Dec 2020 (4 years ago)
K Liddell
Excellent service throughout a long journey while waiting for completion of a new build property.
Michael came (Nov 2020, before Covid) to value my flat and take photos. Valuation was lower than expected, but realistic. One room needed decorating, so he arranged a local painter himself, who did a good job.
Once on the market, several viewings in a few days resulted in Buyer1 agreeing a price above the asking price. Unfortunately this buyer pulled out during lockdown. When readvertised (Jun 2020) Buyer2 was again confirmed within a few days.
Throughout this year Rachael has done a wonderful job, always efficient, friendly and available for advice. The rest of the team in the office likewise. I would be happy to recommend Hive Estates to anyone looking for an estate agent in the area. Well done, everyone.
Seller
30th Nov 2020 (4 years ago)
Anonymous Homeseller
I used hive estates to sell my property from the first meeting with agent Rachel I was put at ease by her professional and honest attitude regarding the value etc .... within the first week I had 7 viewings and lots more scheduled Rachel took care of everything I gave her the keys to the property and she gave me her mobile number to keep me up to speed with all the viewings and offers placed etc ... True to her word the offers came in and a sale was quickly negotiated a very professional service indeed I would highly recommend Hive Estates but more so the agent Rachel who went above and beyond in her work and always gave 100% nothing was too much trouble and she always took the time to reply to me regardless of it being a weekend or after hours now that’s something you don’t see very often these days she was always there on hand to help throughout the whole process I would truly recommend Hive Estates to anyone who’s looking for a no hassle honest five star service in the property market.
Seller
17th Nov 2020 (4 years ago)
B Darcy-Sarnaik
A huge thank you to Hive Estates. We have recently bought a new buy to let property in Heaton through Hive. We have been Landlords for over 10 years and worked with a range of local Letting Agents. We have only been working in partnership with Hive for less than a year. In that short time they have rented 3 of our 4 properties across Jesmond & Heaton. Their professionalism & efficiency is first class. A particular mention to Roz, Rachel & Emily who have been dealing with our latest property. Also a thank you to Michael for overseeing the whole thing. Thank you so much guys. Yash & Brigid D'Arcy-Sarnaik
Landlord
14th Nov 2020 (4 years ago)
R Dubertrand
(Translated by Google) (FRENCH VERSION BELOW)
I had a very good experience with Hive Estate. I met Roz from an online offer. She was quick, helpful, efficient, and absolutely reliable. The visit was arranged shortly after my first contact. And I am certainly not disappointed by the rent! No hidden surprise ...
I want to stress that my change of tenancy was made slower due to my previous landlord. Roz was still very comprehensive and provided with full support and trust !! Thank you very much !! I strongly recommend it!
(FRENCH VERSION)
I have had a great relationship with Hive Estate. I dealt with Roz from Hive Estate through an online rental ad. She was irreproachable: fast, available, well informed and absolutely reliable, which has not happened to me with all the other agencies. I was able to visit the apartment quickly. After my move in I had no bad surprises to my great relief.
In addition my previous owner dragged out the procedure. Fortunately, I was delighted to see that Roz had the patience to trust me. I really felt supported and listened to.
Thank you very much Roz !! I recommend Hive Estate highly.
(Original)
(VERSION FRANCAISE PLUS BAS)
I had a very good experience with Hive Estate. I met Roz from an online offer. She was quick, helpful, efficient, and absolutely reliable. The visit was arranged shortly after my first contact. And I am certainly not disappointed by the rent! No hidden surprise...
I want to stress that my change of tenancy was made slower due to my previous landlord. Roz was still very comprehensive and provided with full support and trust!! Thank you very much!! I strongly recommend it!
(VERSION FRANCAISE)
J'ai eu une excellente relation avec Hive Estate. J'ai eu affaire a Roz de chez Hive estate via une annonce de location en ligne. Elle s'est montre irreprochable: rapide, disponible, bien renseignee et absolument fiable, ce qui ne m'est pas arrive avec toutes les autres agences. J'ai pu visiter l'appartement rapidement. Apres mon emmenagement je n'ai eu aucune mauvaise surprise a mon grand soulagement.
En plus mon proprietaire precedent a fait traine la procedure. Heureusement j'ai constate avec ravissement que Roz a eu la patience de me faire confiance. Je me suis vraiement senti soutenu et ecoute.
Merci beaucoup Roz!! Je recommande Hive Estate fortement.
Tenant
29th Oct 2020 (4 years ago)
D Russell
My experience with Hive has been as a buyer looking to purchase a flat that was being sold on their site. Rachael gave me a responsible tour of the house in the appropriate PPE, and made it very clear that she is available to contact any time I have needed her.
I've had to contact her several times about various things throughout the sale and she has always been helpful, polite, and quick to respond. My experience with Rachael has been very positive overall, with no elements that I would want to be improved.
Buyer
24th Oct 2020 (4 years ago)
S taylor
I’m so pleased I chose Hive! Michael took beautiful photos and I had a buyer within a view days. Rachael has been so helpful and supportive throughout. Well done you guys!
Seller
13th Oct 2020 (4 years ago)
R Hails
Twice asked for viewings on properties and had no response at all. I guess that they are not too bothered helping people to sell. Disgraceful attitude and the vendors never get to know what a bad service they are getting.
Subsequent to my paragraph above, I received a surprising response from the owner of Hive who came across as very genuine and apologised for the poor service I’d received on this occasion. There were honest circumstances surrounding this so I am changing my review from one star to 3.
6th Oct 2020 (4 years ago)
A Spires
The photographs and video taken of our house for it's listing were better than I could have imagined, and I feel like they definitely made our house stand out from the others in the area.
Rachael, the estate agent, made viewings super easy and kept in contact through WhatsApp so we didn't have to constantly be on the phone. Selling a house is always stressful, especially through a pandemic, and she was incredibly patient with us when we got ourselves worked up and sent a hundred questions her way.
She also found us the perfect buyer, and our house sold for over asking price.
Seller
6th Oct 2020 (4 years ago)
D Hoyland
As a landlord the professionalism of Hive is second to none.
Dealing with Roz Semple makes the process simple.
Landlord
3rd Oct 2020 (4 years ago)
N Cook
Rachael was very friendly, professional and a great support to me while I was finding a property as a first time buyer. I initially booked to see one property with her and unfortunately it did not fit my requirements. However, after talking to me for 10 minutes she recommended a different property to me which was perfect!! Without her I wouldn’t have found my new flat- I would definitely recommend contacting Rachael if you are looking to buy your first property.
Buyer
1st Oct 2020 (4 years ago)
J M
I knew I wanted to rent through Hive because of their amazing reviews - and I have not been disappointed! Emily was so lovely and helpful; she completely put our minds at ease whilst looking we looked for somewhere to rent during these difficult times.
Tenant
1st Oct 2020 (4 years ago)
L Guard
Very friendly and informative,special shout out for Roz who went the extra mile to ensure our purchase went smoothly
Buyer
1st Oct 2020 (4 years ago)
J Laverick
Wonderfully polite and attentive service from a lady named Kathy. She was incredibly accommodating and did absolutely everything she could to provide the best service possible. Would highly recommend using Hive!
1st Oct 2020 (4 years ago)
L donnelly
A fantastic service from Hives.
Rachael managed to sell my property not only during a pandemic but for above asking as well.
As soon as it was permitted by government guidelines, they were able to do viewings with all of the required distancing and PPE in place and remained committed to their clients through out. Rachael and the team at Hive were professional from start to finish. When photographing My property they had amazing attention to detail to make sure it was listed in the best way possible. I would use Hive again for any future property dealings.
Seller
30th Sep 2020 (4 years ago)
J Harrison
Have been dealing with Rachael who has accompanied me on a few viewings and also been out to value my property... Have found Rachael extremely professional, polite, helpful, very responsive to messages and would have no problems recommending her to anybody thinking of using hive estates. Has been a pleasure meeting and dealing with her. Thank you
29th Sep 2020 (4 years ago)
J Wade
Rachael was really friendly and went above and beyond. She was so helpful in relaying information during our house purchase. Thanks again!
Buyer
29th Sep 2020 (4 years ago)
C Fee
I can not rate Hive highly enough! From Michael's stunning photos and video tour which really made my property stand out, to the nonstop support, advice and guidance from Rachael who was there for me every step of the way as a stressed-out and inexperienced first-time seller! The whole process has been made so easy thanks to the first rate professionalism of the friendly team. Thank you Hive!
Seller
16th Sep 2020 (4 years ago)
W Usher
Having used hive to sell my partners property we decided to use michael and Rachael again. After taking stunning photos my house sold within 1 day. Timing was terrible with covid around but we were always kept informed about what was going on.....thanks to you both, we would definitely use hive again in the future
Seller
11th Sep 2020 (4 years ago)
L Lynn
Great service and professional. From the first visit from Micheal and the photos very professionally taken to Racheal and her positive passion and sales skills. Would recommend to anyone.
7th Sep 2020 (4 years ago)
L Alexander
Some of the staff were really lovely, which is the only reason they deserve even one star. The woman that showed us the houses in particular was lovely.
The flat I lived in was damp, I told them on the day of moving in and the woman took photos but then never came back to fix it. A few weeks later when the damp had gotten worse and I rang she tried to tell me she thought it was just blue marks stains on the wall, which was obviously a lie because we spoke about how it needed fixing. Eventually they "solved" the damp problem by lending me a dehymidifyer, which helped a little but there was still damp all over my room and had already damaged my belongings. When I told the guy that worked there that my stuff was damaged he recommended that I move my stuff around to avoid it getting more damaged (as if that's a solution). Then when we were moving out he tried to make out as if they had done me a favour by not charging us for painting, when they were painting to cover up the damp I had been telling them was spreading all year. Was also very rude and condesending when we spoke.
Seems to be a common trend, when it comes to students, that letting agencies think it's acceptable to be rude and take advantage. The audacity to lie about the damp complaint has stuck with me the most. Don't trust this company if you're renting.
Tenant
11th Aug 2020 (4 years ago)
S MAE
Very very fast service, Michael photographed my property and the photographs came out stunning, better than expected!
I would highly use him again for my other properties in Newcastle, really response and fast service.
Thanks again for the property photography ????????
Landlord
9th Aug 2020 (4 years ago)
PhysicsNerd1997
I have rented now 2 places with Hive estates and I must say that this has been the best estate agent that I have dealt with, they are endlessly professional, courteous and at no point did I feel pressured unlike with other agencies I have dealt with!
Emily is a massive credit to the team there and made my move in a very painless process. I will certainly recommend Hive Estates to my friends in the future.
Tenant
3rd Aug 2020 (4 years ago)
E Anderson
I placed an offer on a property I'd viewed, still haven't had confirmation that my offer had been declined!! However the web site has been updated to say sold sst!!! Very unprofessional and I certainly will not be using them for my house sale.
Buyer
15th Jul 2020 (4 years ago)
A Young
The entire process from viewing to moving in was seamless and professional, with Roz, Michael and the entire team being very responsive throughout. Hive have put extreme effort into my flat, and it shows. Their meticulous attention to detail in the property and in their continued support sits in stark contrast to other estate agents I have used.
Highly recommended.
Tenant
15th Jun 2020 (5 years ago)
M Angelo
Really happy with our experience with Roz at Hive. She was communicative, and really helpful in helping us to find a place. She met us at the weekend also for a viewing. Wish more estate agents were like Hive. Thanks
1st Jun 2020 (5 years ago)
B D'Arcy-Sarnaik
A huge thank you to Hive Estates. I am a local Landlord and have just started working with them this year. They have let 2 of my properties within a week of being on the market and I have found them extremely efficient, polite and professional. A particular thank you to Roz who has excellent communication and customer service skills and is a pleasure to do business with. Very impressed guys! Looking forward to working with you all again very soon.
Landlord
29th May 2020 (5 years ago)
M Annison
Wow! What a brilliant agency. Rachael was very professional throughout the whole process and found buyers for my property in very quick time. The photos Michael took of the property were outstanding.
I have had dealings with a number of other agents in the area and they just do not compare to Hive Estates. I can not recommend these enough and wish them all the best!
Seller
14th Apr 2020 (5 years ago)
B Smith
Extremely unprofessional, sent two enquiries through to them and on both occasions ive heard nothing back from them. AVOID!!!!!!!!!!!
3rd Apr 2020 (5 years ago)
H Fuller
Working alongside Rachel at Hive estates has been a pleasure throughout my application and process of buying my first house. Rachel has always given me honest and realistic advice about property prices and expected profit margins post-renovation. Any individual who decides to buy/rent a property would be very fortunate to have Rachel working alongside them.
In addition, Rachel has often gone above and beyond what I expected, often chasing both my vendors and my solicitor to keep to the timescales for exchange and completion as hoped. Rachel has certainly made this process much quicker and smooth, and I am extremely thankful for all of her hard work!
I have a respectable level of trust in Rachel's property-related advice and look forward to working alongside herself and Hive Estates in the future. I strongly recommend this company and Rachel's expertise to anyone looking at both buying or selling a property.
Buyer
1st Apr 2020 (5 years ago)
W Downey
Roz has been absolutely amazing with supporting with our move from London, in one of the trickiest times to move. The referencing was easier than any other agent I've used, with an instant response. The flexibility we've been shown around checkins and viewings has been fab. Wouldn't hesitate to recommend to anyone looking for an agent in Newcastle. Heartfelt thank you!!!
Tenant
1st Apr 2020 (5 years ago)
F Land
Michael and Rachel did a fantastic job for us under very difficult and upsetting circumstances. They couldn't have been more helpful, friendly and professional and made the very best of a bad situation. I am extremely grateful to them for taking everything in hand and making the whole distressing situation as pain free as possible.
24th Mar 2020 (5 years ago)
L OConnell
The fine people at Hive Estates are informative and caring, both important qualities when deciding on a new place to live. I highly recommend Hive Estates to anyone looking to make a move!
15th Mar 2020 (5 years ago)
G Anderson
Absolute pleasure dealing with these amazing people .
Michael and Rachael were so professional and friendly , the sale of my mothers house was fast and hassle free.
could not recommend their service more
Thank you both so much superstars
Sharon M and Margret
Seller
28th Feb 2020 (5 years ago)
C Schroeter
Bought my first property through Hive, they were friendly and informative, Rachael had great communication and made the process as easy as it could be for a first time buyer! Would really recommend.
Buyer
27th Feb 2020 (5 years ago)
G Taylor
I've bought and sold several homes with Hive, fantastic customer service every-time.
Seller
23rd Feb 2020 (5 years ago)
Bev
I sold my apartment at The Cedars just outside the city centre through Hive. Michael took some amazing photos to really show off the property. Rachel was great in keeping me informed, arranging viewings and managing the sale process. All round Hive provided a brilliant service.
Seller
22nd Feb 2020 (5 years ago)
S Brown
Hive Estate agents were just fantastic!! They couldn’t have done any more to help - it all started with Michael taking fantastic pictures of the flat. Rachael was phenomenal throughout. I couldn’t have asked for anymore!! Rachael went out of her way to ensure I was always kept up to date (via my preferred option, WhatsApp). I was selling a property in Newcastle but not living there so Rachael was a HUGE support with ensuring everything went to plan and even helped to get everything ready for the buyer including painting & cleaners. Rachael also helped follow up with solicitors to ensure everything went as smoothly as possible. Hive estate agents were absolutely fantastic - I can’t thank Rachael, Michael and the team enough for everything they have done. I would recommend them to everyone!! Thank you so much!!
Seller
18th Feb 2020 (5 years ago)
G Smith
We could not have been happier with the service we received. Rachael was amazing during the whole process. She sold our house like it was her own and was on hand at all hours to answer questions. We got above what we were asking for and the sale was very quick. After the offer she continued to provide great support. Would highly recommend not just Rachael, but Hive Estates as a whole for the service provided from start to finish, it was amazing! Thank you
Seller
13th Feb 2020 (5 years ago)
M Morton
The staff at Hive are so friendly and welcoming!
Roz helped us find our dream home! She was so kind and informative with all of the properties that we were driven to and then showed around. She makes us feel reassured with any queries we have about our property and is willing to help out. I would 100% recommend Hive when looking for a student property as they find you somewhere which meets your budgets and requirements. Thank you so much again!
Tenant
11th Dec 2019 (5 years ago)
Gottyboy
Hive Estates worker Roz literally drove us round 7 really nice houses on a Sunday when Hive were supposed to be closed. Found a perfect house, only paid the first weeks rent and took it off the market all the next morning. Amazing service!
Tenant
2nd Dec 2019 (5 years ago)
J Moore
Such an easy and quick experience, Roz was super helpful when showing us round houses and made the whole experience a lot easier for us!
28th Nov 2019 (5 years ago)
E Richardson
I recently purchased a house through Hive Estates. Rachel and the team at Hive were a fantastic help and source of advice from start to finish.
I was able to arrange several viewings of the property both before and after my offer had been accepted. Rachel also handled the property surveyors and arranged for their prompt access to the property when needed. On the completion date, Rachel arranged for the keys to be released at a time which suited my tight schedule, which was much appreciated. Throughout the transaction I was able to contact Rachel easily via WhatsApp which was very useful and reassuring, I always received prompt responses.
I would highly recommend Hive Estates if you are looking to buy, particularly as a first time buyer.
Buyer
26th Nov 2019 (5 years ago)
J Mcgrory
Rachel Cromwell at hive was brilliant with us, she made the whole experience easier and was always there to ask for advice and help no matter what time of day. I would definitely recommend them, we relocated from Birmingham to Newcastle and although it was a massive move for us as a young family of 3 it was made tons easier with a friendly, professional and helpful agent we could rely on.
Tenant
26th Nov 2019 (5 years ago)
Anonymous Home Buyer
We as a small family of three have just undertaken a massive move in our lives, having relocated from Birmingham to Newcastle. It was helped so much by Rachel Cromwell at Hive, she was brilliant and was always there for us, no matter what time of day. She helped push the sale through and even hounded our lazy solicitor to get the wheels moving as fast as possible. Overall I would say a great service, and would definitely use them again. Rachel made the whole move alot easier for us all, would definitely recommend Hive.
Buyer
26th Nov 2019 (5 years ago)
M Hannah
Very professional and enthusiastic with excellent photography to market the property. Always available to report and update. I would highly recommend.
26th Nov 2019 (5 years ago)
A Connacher
Amazing service from start to finish.
Michael and Rachel did a fantastic job at selling our house and the whole process went exactly how they said it would. We had an offer within four days and they handled everything amazingly.
Would definitely recommend to anyone and will also be using Hive Estates in the future! Thank you so much for all your hard work!
Seller
24th Nov 2019 (5 years ago)
R Arora
Used Hive for a few properties to rent out. Michael gave me some tips to make the property more appealing which we implemented and were able to rent the property within 1 day. Another property was let within a week. Realistic expectations, good staff and professional service all round. Would recommend them to any landlord.
Landlord
21st Nov 2019 (5 years ago)
A Taylor
Incredibly helpful service when encountered an emergency. Would recommend Hive to anyone. The best experience I have had with any estate agents. Cannot thank the staff enough!
17th Nov 2019 (5 years ago)
Z dav
Hive Estate have been lovely to deal with. Had lots of faults with builders at start of tenancy (Not Hives fault) however Hive made our stay and communicated with our Landlord to help us out as much as possible. Once rid of the rogue builders Hive brought in their team to fix/ solve remaining issues as well as giving us an apology gift for the hassle at the start of our tenency. Rachael, Roz, Emma and Michael are passionate individuals who have tried to give the best of every situation, cant thank them enough!
Tenant
16th Nov 2019 (5 years ago)
T Smarter
Recently sold my house, Michael Mortimer is a fantastic agent and goes above and beyond! His photography skills are outstanding and I do feel that the level of detail when taking the photos are the paramount reason that my property sold so quickly! Would highly recommend!
Seller
14th Nov 2019 (5 years ago)
P Jones
Our experience selling our property through Hive has been one of total satisfaction. We had asked that Hive personnel meet prospective buyers and our contact Rachel did an excellent job. We received and accepted an offer for our property 2 weeks after we had contracted with Hive. Communication was outstanding during the sales process.
We would have no hesitation in recommending Hive to sell a property.
Seller
12th Nov 2019 (5 years ago)
T Shanks
Michael and the team at Hive have been outstanding as letting agents and property advisors throughout my time as a landlord. As well as their property knowledge and expertise, Hive have been fantastic communicators and have met, or exceeded, all deadlines and targets with complete transparency and honesty. On top of this, the quality of tenant that Hive finds for landlords is unrivalled and are central in building a strong relationship between all parties to ensure an optimal tenancy for all involved. Highly recommend.
Landlord
6th Nov 2019 (5 years ago)
O Harrison
My property was rented through Hive and I was blow away by the service! After being disappointed by another agents poor pictures Michael went above and beyond to impress me! My property was rented straight away, I would highly recommend!
Landlord
16th Oct 2019 (5 years ago)
Anonymous Homeseller
Wow. The service from Hive Estates blew me away. Very clear and reasonable price for marketing the property. Excellent friendly and personable service. Photos taken by Michael made me regret I had to sell at all they made the house look so beautiful. They marketed the house so well we had an offer that we were happy with (also negotiated by hive for us very well) within 48hrs of the house going on the market. Throughout the process they went above and beyond. Can’t recommend enough.
Seller
14th Oct 2019 (5 years ago)
A L
SCAM!!! Pleas avoid renting from Hive!!!
Worst agency company i have even had!!!
?????!!!!?????????!!
Rent a flat through them and was stated will included water bill before paying deposit, come out it wasn't stated inside the contract so i keep asking them to update it. Till the day before move in, i still didn't sign the contract as it hasn’t change. They then verbally agreed on phone that they will make changes after, after moved in, they REFUSE EVERYTHING THEY PROMISE even when i got phone record with them, they then said made a mistake which the water bill is never included inside the rent. I ask the landlord and they know nothing about these! SO I PAY EXTRA £40 EVERY MONTHS for water bill(as the building too small to have water meter)
Also, on the day we picked up keys from Micheal inside the property, Micheal told us we can throw away anything useless, so we throw away those unwanted tableware and dishes. HOWEVER, on the day we returned keys to landlord, landlord told us we are not suppose to throw away anything from the apartment, Hive deny what they stated before, and which made us PAY EXTRA £185 to replace them!
**The landlord know nothing about it, both his property is good and perfect, BUT PLEASE AVOID HIVE!!!!
As there is previous comment that Hive will RIP OFF DEPOSIT if you defend, so we can only review this after moved out!!!!! HORRIBLE COMPANY, PLEASE AVOID!!!!!
Tenant
9th Oct 2019 (5 years ago)
G Holliday
My house was sold within days of going up for sale , thanks Rachael, hard working staff! would defiantly recommend Hive estates
Seller
20th Sep 2019 (5 years ago)
A Ned
Fantastic service, they came out instantly when I was locked out of my house. Incredibly helpful and friendly.
8th Sep 2019 (5 years ago)
J Clinghan
Sold my property for £5k more than asking price, moved everything across smoothly and expertly - Couldn't ask for me.
We had a couple of issues that needed resolving along the way, Rachel went out of her way to help with them - I couldn't have asked for more from Rachel and Michael.
Seller
8th Aug 2019 (5 years ago)
R Marzucca
The staff at hive estates was very friendly and very dedicated to helping me find an apartment. I can only recommend contacting hive estates for your real estate needs!
8th Aug 2019 (5 years ago)
T Quarshie
Great team and always on their feet to get the job done.
They helped me get a property in less than 10 days and i can't thank them much.
Kudos to you all.
Buyer
3rd Jun 2019 (6 years ago)
A Fettis
Hive Estates have let my property on Newcastle Quayside a number of times now. Each experience has been positive. The team communicate well, are quick and efficient in locating a tenant while being very thorough with their checks to make sure my interests as the landlord are protected by letting to a reliable tenant. I wouldn't use any other agent.
Landlord
22nd May 2019 (6 years ago)
Jess
Emma from hive was lovely and very professional. She went above and beyond to help us out
18th May 2019 (6 years ago)
A Homer
HIVE Estates have fully managed the updating, re-decorating and sale of my home in Newcastle. Communication and their willingness to go above and beyond to help me have been outstanding and I can’t thank them enough for all of the work they have done to complete successfully. I couldn’t recommend speaking to Michael and Rachael enough.
Seller
15th May 2019 (6 years ago)
H Gabrovska
We are a group of students and Hive helped us find a house to rent. We had specific requirements and while other agencies ignored these, Hive were fantastic and called multiple landlords until they found a property that suited our very specific needs .
Tenant
3rd Apr 2019 (6 years ago)
A Alrabah
Excellent staff
26th Mar 2019 (6 years ago)
A Henderson-Bell
Michael has provided an absolutely impeccable service, we’re actually rather blown away by his incredible customer service and sincerity!
Michael has shown great care, commitment and integrity, as well as being very accommodating - giving up his his own private time at short notice, to ensure we are kept fully up to date.
Michael is a real credit to Hive Estates!
Highly recommended! :) :)
27th Feb 2019 (6 years ago)
T Hodson
I was helping my son find his own property to rent, after completing his University Degree outside the region. We had very mixed experiences with other rental agencies, some of whom were very poor in their customer handling and communication skills.
From the onset, Hive Estates was a breath of fresh air. The initial viewing of the property was excellently handled by Roz, professional and unhurried. Having decided to proceed, the actual process managed by Rachael was very efficient, friendly and fast.
I have recommended Hive Estates to several of my friends and would have no hesitation in using them again or recommending their services.
Landlord
8th Feb 2019 (6 years ago)
J Mcsawin
Keep trying to contact the office, keep getting hung up on after a snotty sounding man answers the phone.
10th Dec 2018 (6 years ago)
J Philipson
Hive Estates sold my property quickly and for an excellent price. The Director, Michael Mortimer, took impressive photos of my property, and he and his colleague Laura provided an efficient service throughout, and dealt promptly with any issues. I would highly recommend Hive and would use them again. J. Philipson
Seller
5th Dec 2018 (6 years ago)
B Wallace
Very professional and friendly staff, good pricing on properties.
1st Dec 2018 (6 years ago)
D P
Very professional service from all members of staff. Promotional material produced is very high quality and the viewings and contract administration teams are exceptionally good and will always accommodate individual requirements . Great service .from the team!
23rd Nov 2018 (6 years ago)
J Smith
Great service and helpful team
9th Nov 2018 (6 years ago)
D Crozier
Hive Estates have managed my properties for a while, they are efficient, friendly and knowledgeable and always look after me and my tenants, I have been impressed by their service and their marketing is excellent. I would recommend them to any landlord looking for their properties to be managed!
Landlord
9th Nov 2018 (6 years ago)
J Errington
I've worked with Hive Estates for some time now. They advertise any properties I have available to let and I can honestly say they are the nicest bunch of staff I have ever had the pleasure to work with in this capacity. Nothing is too much trouble and I usually am lucky enough to have the property let within no more than 7 days.
I also used Hive Estates earlier this year to sell my home. Within 24 hours I had a sale for £8K more than I was expecting. I would happily recommend them without any hesitation . . . Well done Hive Estates. Keep up the good work. :-)
Seller
2nd Nov 2018 (6 years ago)
S Delaney
Recently sold my property through Hive Estates and Michael, Laura & the team were absolutely fantastic. They took care of everything from start to finish, from arranging the initial valuation to taking brilliant photos and completing all of the viewings. They were very professional and helpful throughout the process. Would definitely recommend.
Seller
2nd Nov 2018 (6 years ago)
mihaliosz
Very professional , fiercely efficient .
They marketted the property and sold it within 48 hrs at a higher price expected.
Using these guys again for my next sale.
Seller
31st Oct 2018 (6 years ago)
S Readdie
I have been working with the Hive team for a number of years. They have given me excellent advice and are a very professional operation. Rachael is fantastic. Dynamic, knowledgable and nothing is too much trouble. Top notch agents.
31st Oct 2018 (6 years ago)
Brittany
Currently selling my property through Hive estates, great experience so far, Rachael arranged the valuation and viewings very efficiently, 4 viewings in the first few days. Board was up straight away, pictures look great and Michael who did valuation was so friendly and professional.
Seller
31st Oct 2018 (6 years ago)
J Riley-Smith
I bought a house for my son and his girlfriend to move into through this agency and although there were hiccups along the way with the purchase, the staff were always there to help and advise. The manager helped us secure the deal and Laura Elgie who was handling the purchase really did end up feeling like a friend on the end of the phone when things weren't working out as they should with the solicitors.
I would use them again anytime.
Jacqui Riley-Smith
(Ash Property Holdings)
Buyer
30th Oct 2018 (6 years ago)
C Williamson
Fantastic service both during a purchase and letting my new property, Michael made the entire process very easy and simple. 10/10 - highly recommended.
Seller
30th Oct 2018 (6 years ago)
Z magana
5 Stars
Exellent friendly efficient service during and after working hours, nothing is ever too much to ask of Rachael Roz and the rest of the staff,it is always a pleasure dealing with them.
17th Oct 2018 (6 years ago)
L Ferrari
I went to view three properties. I was met by a really polite woman and the enthusiastic landlord. I was driven to each property and given full liberty to look around and ask questions. Would recommend to anyone wanting to find.a place.
16th Oct 2018 (6 years ago)
E Balmer
For the most part was dealt with by a lady named ‘Rachael’. She was incredibly unhelpful, unfriendly and unprofessional. Was greeted rudely on the phone almost every time I rang, and she appeared unwilling to help at all times, had to chase her up numerous times when wanted help or information. Made arranging accommodation very difficult.
Tenant
9th Oct 2018 (6 years ago)
M Leckie
Terrible
29th Aug 2018 (6 years ago)
J S
As a previous tenant I would strongly advise anyone to stay away.
We had no cooker and it took 6 months to get replaced. The member of staff we were initially in contact with to solve this situation was extremely unprofessional and, at times, rude.
When we first moved in the electricity went in all the lighting and this took two weeks to solve. There was also buckets of dirty water in the hallway, rubbish left under furnishings in my bedroom and items of clothing left from previous tenants in a wardrobe.
Despite this, when it came to the end of tenancy, the charges on our deposit for cleaning and removal of rubbish were absolutely ridiculous. We cleaned the house to a reasonable level but still received a huge quotation and fee for a few hours cleaning and removal of one small rubbish bag. The quotation was very unprofessional and basic which suggests they are benefiting from this. You will loose a large amount of your deposit regardless.
Tenant
29th Aug 2018 (6 years ago)
L Alawi
Took a student accommodation for a year, worst mangamemt I have ever seen... the last thing happened in my last day was the mamager leaving me when I was talking to him
Tenant
18th Aug 2018 (6 years ago)
A Hunneybel
The company should be shut down the are a bunch of criminals who tell you what you want to hear very quick to take your money never repair issues with the property my daughter has a heart condition was taken ill with a heart problem but was unable to let the ambulance crew into the building as the door entry phone never worked reported it over 30 times she had to make her way down 3 flights of stairs to let them in totally discusting she had no centre light not working for over 6 month the property in question was Terence house in newcastle this is a student let block of flats do not let you children get a flat there with Hive Estates or any other property managed by them the building owner (should be ashamed of them selfs for letting a company as bad as hive estates manage there property another example of poor service and poor repair the toliet seat was broken for over 5 month after reporting it daily with no responce eventually their so called maintenance man came and put a wood screw through it to hold it together these slum landlord should be shut down then when leaving the property now will not realese deposit just read the 1star reveiws on their facebook page it the same story bad service rude owner (MICHEAL) NOT RETURNING PEOPLES DEPOSITS BE WARNED STAY CLEAR OF HIVE ESTATES TOTAL BUNCH OF CROOKS
Tenant
11th Aug 2018 (6 years ago)
L hunneybel
Awful service. Also rip people off for their deposits by saying another tenenat has moved in then they havnt so say you owe another months rent. Problems with the property from start to finish that never get sorted out. Awful to rip off students who get a bad enough deal anyway
Tenant
11th Aug 2018 (6 years ago)
E furey
Roz the estate agent was really helpful and informative, HIVE showed quick and efficient customer service which allowed us to choose a house we were really happy with.
1st Aug 2018 (6 years ago)
L Convery
Amazing company, very helpful at all times and staff are wonderful and very friendly! If any queries regarding anything, always respond very quickly to emails/ phone calls, and are very efficient when doing so! Couldn't recommend them enough! Had one small problem with the house we are renting which was out of their control, which was solved the next day straight away with professional workers. Couldn't recommend them enough!!! Thank you for being amazing in our first HOME!
Tenant
18th Jan 2018 (7 years ago)
M P.
I noticed Hive Estates from the first day I started my property search, because the property they offer really is one of the best on the market. I am now working directly with Roz who is a great agent. We're from outside of UK that's why we couldn't do viewings and Roz helped us by making wonderful videos of the property. Moreover, I am a person who asks quite a lot of questions and she has always answered me very attentively. I can't yet judge the tenancy because it is to start next year, but everything that proceeds is on the highest level. After we move in, we would definitely leave another review, I hope it'll be as positive as this one.
Buyer
8th Dec 2017 (7 years ago)
T James
Worst letting agent I have ever experienced. I suspect they are utterly incompetent rather than malicious, however unfortunately the net result is shockingly bad service to both landlord and tenant alike.
12th Nov 2017 (7 years ago)
G Robinson
The worst estate agents in Newcastle. When you first meet they are very friendly and approachable, but once money is handed over that soon changes. Hive expected £1400 to be sent to them to secure the student tenancy but were not willing to produce or sign a contract. I had to drive from home during summer to speak face to face in order to have a contract drawn up, during which the supposed owner couldnt control his temper and started shouting. As we had already invested a fair sum we couldnt back out now. As a tenant living in the property, they turn up unannounced for viewings letting themselves in and when we first arrived we had to wait outside of the property because it wasnt clean. Save yourself the stress and AVOID.
Tenant
10th Nov 2017 (7 years ago)
S Gk
Worst company ever. Do not trust them. Read the whole story. I was calling about a studio last week but it was not available. They told me that if one of them is available, they will call me. Yesterday I saw one of them being available in rightmove. I called them and they told me that it is available and I told them that I want to pay the deposit immediately so as to secure the studio. They answered that this cannot be done bacause I should book a view first (even though I told them that I had viewed another studio there so I was sure I wanted it). So they booked me a view for today, although I insisted to do it yesterday so as noone else will take it. They made clear that I will be the first I will view it. I went there in the morning at 10:45. The lady had brought wrong key so I had to wait until someone bring the right one. Another girl came to see the studio with me. So she was also willing to rent it. I told I can pay the deposit and 3 months in front so as to secure the place. The girl told she could pay up to 600 pounds so she did not meet the criteria (120+2 months). She asked me if I have UK guarrantor and I responded positive and I could give also reference for my current accommodatio. When we finished viewing the studio, she told us that she will let us know. She never contacted with me, so I called her and she told me that the landlord chose to give it to the other girl even though I did not met any landlord and she could not decide for me. Obviously that girl decided for us. I told her to give me her name to write a review, but she did not do that. She did not even apologise and she did not explain why she gave the studio even though I was the first. She then gave the call to a man who turned off the call because they could not hear to my complaints. He was very rude and he thought he spoke to someone inferior to him. Do not trust them. They have other criteria and I think that they did not chose me because I do not have family in the UK. Very rude, worst experience ever. Do not trust them.
Tenant
27th Sep 2017 (7 years ago)
K Tam
Good service and friendly staff. Highly recommended!
25th Aug 2017 (7 years ago)
O Robinson
Pleasant staff to begin with, however, as soon as it came round to the deposit being payed back they were very difficult to get an answer from and threatened with further deductions if initial ones weren't accepted.
Tenant
23rd Aug 2017 (7 years ago)
O Pictures
House was not ready on time, staff did not get back to me, made communication needlessly stressful.
18th Aug 2017 (7 years ago)
J wood
Great team and above all honest. Do and will continue to recommend to others
19th Jul 2017 (7 years ago)
J Reading
Really helpful staff and quality properties
12th Jun 2017 (8 years ago)
R SHOTZ
Stress free, great staff, efficient and loved my flat!
15th May 2017 (8 years ago)
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