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Home
Estate Agents in Newcastle Upon Tyne
Dobsons Estate Agents - Darras Hall

Dobsons Estate Agents - Darras Hall

4.6

39 reviews

Closes at 5:00pm

Number One Broadway,Darras Hall,Ponteland, NE20 9PW

Dobsons Estate Agents Darras Hall are an estate agent in Newcastle Upon Tyne. They mainly list properties in NE20, NE13 and NE27. Over the last 6 months, they've listed 26 properties, with 18 currently on the market. Most of the properties listed have 5 or more bedrooms. They list properties for sale on Rightmove and OnTheMarket.

Opening hours

Monday 11:00am - 5:00pm
Tuesday 11:00am - 5:00pm
Wednesday 11:00am - 5:00pm
Thursday 11:00am - 5:00pm
Friday 11:00am - 5:00pm
Saturday 11:00am - 5:00pm
Sunday 11:00am - 5:00pm

View all details

Dobsons Estate Agents - Darras Hall Reviews (39)

Have you used this agent?

All (39)

Seller (12)

Buyer (7)

Landlord (0)

Tenant (2)

General (18)

V Peart

I was a tenant via this letting agency for 18 months, while waiting to buy a new home, and had a series of negative experiences. 1) The home I rented was in poor condition throughout. 2) The garden was overgrown and it was my responsibility to address upon moving in. 3) When I raised an issue with poor ventilation leading to mould in the bathroom, I was asked if I could just 'live with it' (despite pointing out I had two young children). 4) A leaking roof took 2 months to repair. 5) A dryer took 2 months to replace. 6) It would take weeks for Dobson's to reply to e-mails, yet harassing e-mails for rent would be received several days before it was due (despite the fact my direct debit was always scheduled for the same time every single month) 7) When I attempted to serve notice at the end of my tenancy, an attempt was made to 'haggle' me into staying longer. 8) Following moving out, the estate agent retains £1230 of my deposit and has failed to even reply to requests for its return. Overall, I would strongly avoid using Dobson's.... Read more

Tenant

29th Nov 2024 (17 weeks ago)

K O'Farrell

Experienced and knowledgeable, this firm knows the local property market and offers a professional and accessible service . Staff are always available for advice and keep fully up to date with the progress of your sale/purchase .... Read more

24th Aug 2024 (7 mo. ago)

J Hartley

Dobson’s have been fantastic from start to finish through our purchase. I couldn’t rate them more highly... Read more

2nd Aug 2022 (2 years ago)

K stovold

Fantastic experience start to finish. Dobsons knowledge of the local market proved to be an real asset. Competitive rates, open & efficient communication throughout. Special thanks to Abigail & Helen for an entirely stress free sale.... Read more

31st Jul 2022 (2 years ago)

M Coulson

Very good service would recommend dobson estate... Read more

23rd Jun 2022 (2 years ago)

C Milligan

We have used Dobsons over the past 15 years for buying: letting and selling purposes and have always found them to be really friendly, helpful and a pleasure to deal with. Special thanks to Abigail.... Read more

Seller

17th May 2022 (2 years ago)

N Thompson

Cracking service and would easily recommend... Read more

10th May 2022 (2 years ago)

M George

Helpful... Read more

27th Mar 2022 (3 years ago)

S Brewis

I would highly recommend Dobsons Estate Agents! Ive used them for the last 15 years for selling my properties….staff are friendly and very professional!! 5 STAR BUSINESS!!!... Read more

Seller

22nd Feb 2022 (3 years ago)

J McStea

I've used Dobsons a few times now to sell properties. What I like the most is they communicate with you on a regular basis keeping you up to date with what is happening. They are always very positive and professional. I would definitely recommend them. Give them a go!... Read more

Seller

14th Oct 2021 (3 years ago)

A Burr

Many thanks to Abigail for everything that she did to secure our purchase. We are hugely appreciative of all of her support but I particularly want to thank her for finding the property in the first place. I doubt it would ever have happened if it wasn’t for her introducing us to the vendor at a point when the house was not yet back on the market following COVID-19 lockdown.... Read more

Buyer

12th Oct 2021 (3 years ago)

R lamb

First purchase of property in Northumberland, contacted Dobsons to arrange several viewings in the area dealing mainly with Abigail who was extremely helpful and very pleasant to work with. In her absence all other Dobson staff members offered what ever assistance they could.... Read more

Buyer

2nd Oct 2021 (3 years ago)

K Young

Top class work from Abigail, great communications and clear messaging, an absolute pleasure to work with, quick responses and no problems, huge thanks to make the process easy... Read more

1st Oct 2021 (3 years ago)

D Brown

Dobson Estate Agents Ltd. and Abigail Charleton in particular were very helpful in selling my mother's house and contacting the relevant parties to aim for a prompt and successful outcome. Dealing with her was a pleasure and next time we sell we will use Dobson Estate Agents again.... Read more

Seller

24th Aug 2021 (3 years ago)

J Grace

All the staff at Dobson's have been helpful and professional, both in sorting out a house sale and a rental. Highly recommended... Read more

5th Jul 2021 (3 years ago)

A Burnip

Abigail’s customer service and communication was fantastic throughout. I would absolutely recommend Dobson’s Estate Agents to anyone buying or selling properties.... Read more

30th Jun 2021 (3 years ago)

P Stephenson

We bought our new house through Dobsons recently and they were always at the end of the phone with a helpful update. Abigail was also very proactive in pushing the sale through and ensuring people in the chain knew the latest status. Well organised, friendly and professional.... Read more

Buyer

29th Jun 2021 (3 years ago)

S Rigby

I have just sold a house with Dobson's Estate Agents. Abigail and her team where excellent throughout and kept me updated through the whole process. It was a pleasure doing business with a local company that really looked after there customers. Abigail is certainly a credit to the business.... Read more

Seller

29th Jun 2021 (3 years ago)

D Clarke

We bought our present house via Dobsons in Ponteland and found Abigail very professional and supportive throughout the process.... Read more

Buyer

29th Jun 2021 (3 years ago)

E Gatenby

We decided to sell our bungalow with a different estate agent and one week before contract signing the buyer dropped out. Not having moved for 37 years it was a distressing experience. We decided to move to a different estate agent.... Dobsons and found a totally different experience. All of the staff were available but Abigail Charlton was the agent asigned to us. She was polite, likeable but so professional....she was firmly in control of the situation at all times. I would recommend both Abigail and Dobsons Estate Agents Ltd.... Read more

Seller

28th Jun 2021 (3 years ago)

L Blacklock

Buying a house (and selling one at the same time) is never easy. We had lots of ups and downs including several occasions where the vendors threatened to put the house back on the market. Dobson's, and specifically, Abigail is the only reason we didn't lose the house. Communication was brilliant, she was always contactable, she worked for us and was empathetic throughout the difficulties caused mostly by inefficient solicitors! We would absolutely recommend Dobson's and know you'll be in safe hands with Abigail.... Read more

Seller

27th Jun 2021 (3 years ago)

K Allison

Abigail was very pro-active in helping us find exactly the house we wanted. She listened to what we said and helped us close the deal quickly and efficiently. Highly recommended.... Read more

Buyer

27th Jun 2021 (3 years ago)

F Munnelly

Helen and the team were fantastic start to finish. Would highly recommend... Read more

27th Jun 2021 (3 years ago)

G Laws

Dobsons we’re extremely professional and ensured an offer was accepted despite many obstacles during the process. Abigail was excellent and always responded promptly to issues/problems... Read more

25th Jun 2021 (3 years ago)

D Sharpe

Helen at Dobsons is a fantastic agent. She knows the local market inside out and is very good at thinking creatively about fitting the right propective buyers with the right house. We chose the wrong agent initially but once Helen and the Dobsons team were onboard, they got us the result we wanted. I would highly recommend them to anyone thinking of selling in Ponteland... Read more

Seller

25th Jun 2021 (3 years ago)

F Irish

Abigail was excellent throughout the purchase of our house, despite some complicated and challenging scenarios. Always chasing the situation appropriately and in timely communication with us. Always helpful, professional and responsive. Would highly recommend. Thanks Abigail and team.... Read more

Buyer

25th Jun 2021 (3 years ago)

T Carter

Dobsons were great from start to finish. Helen was great on her evaluation and Abigail was a delight to deal with ... pleasant, informative and a joy to deal with. Wouldn't hesitate to recommend.... Read more

24th Jun 2021 (3 years ago)

S Pickard

Fantastic experience from start to finish. All the staff are so lovely and helped me throughout the process. Special thanks to Helen and Abigail!... Read more

24th Jun 2021 (3 years ago)

D Coates

Great service and prompt attention to all our queries. Can highly recommend Dobsons, they know how to get the best price and promote to the right buyers.... Read more

Seller

24th Jun 2021 (3 years ago)

Z mx

I would highly recommend Dobsons. They give a professional and proactive service, whilst remaing friendly and approachable. Nothing was ever too much trouble when I made frequent calls to the office during the time of selling our house, and afterwards. The staff’s friendly attitude and regular updates made us feel well informed and at ease, at what is often a time of stress. Our house sold quickly, but at each stage Dobson’s helped the process to go as smoothly as it could.... Read more

Seller

24th Jun 2021 (3 years ago)

M Townshend

Dobsons provided a good. professional service and kept us informed at all stages of the process.... Read more

24th Jun 2021 (3 years ago)

F Parkin

Abbey was professional, responsive and patient when supporting us with purchasing our dream home. We wish her a very successful career.... Read more

Buyer

24th Jun 2021 (3 years ago)

A Beattie

First class service from start to end. Good Marketing. Very responsive. Sound advice. Really felt they were on your side not just a number. Abigail especially was outstanding. She is a gem and one to be valued and given greater responsibility by Dobsons (in my humble opinion)... Read more

24th Jun 2021 (3 years ago)

C Reviewer

Wouldn’t recommend at all. They say what they think you want to hear, and then proceed to sit back and do absolutely nothing to sell your house. Takes them about a week or more to respond to communication. Evidently have zero idea about how to sell properties, and ‘get lucky’ on a few which do actually sell. Joke of a company, go elsewhere if you’re looking to market your house, and by the state of other reviews, if you’re looking to rent you may wish to go elsewhere, too. Don’t bother responding with your generic “try emailing us Karen and we’ll try to sort your issue” - you had an opportunity, and decided to sit back (once again) and be lazy.... Read more

Seller

29th Dec 2020 (4 years ago)

C Stone

NEVER rent with these people. Despite being assured of a long let of ‘years,’ we were given notice to vacate after a year and had 3 months to leave. I explained the only way this was possible was if we kept the rent to pay our moving costs, deposit etc. We desperately searched for nearly 3 months to find somewhere and when we did and paid a holding deposit which we have now lost, Dobson’s ensured we couldn’t move by giving a bad reference, claiming they have a legal obligation to disclose rent arrears. Legal obligations or not, I would have thought especially during the pandemic, that common sense and common decency would have prevailed for everyone particularly as we were the perfect tenants until receiving the notice to vacate and offering to give up the deposit to cover some of the landlord’s costs. So we’re now in a situation where we can’t leave the house or stay in the house. Disability and illness and being on universal credit/PIP made no difference to them. Neither has the pandemic. They’ve mishandled this so badly that they’ve even screwed over their own client (our landlord) as well as us. As it stands we can’t move out and the landlord can’t have his house back. Absolutely appalling with no compassion or sense whatsoever.... Read more

Tenant

5th Nov 2020 (4 years ago)

S crosby

Always a pleasure to deal with.... Read more

6th Oct 2020 (4 years ago)

T Mudokwani

Amazing, professional and personal service!... Read more

21st Oct 2019 (5 years ago)

P Johnson

Very friendly and professional service from all the staff.... Read more

6th Sep 2018 (6 years ago)

T Henderson

This was our ninth move in 43 years and probably the most stressful ! How ever due to the many interventions by Mark, The Branch Manager, we managed to keep things on track until we completed sale and purchase. He is truly amazing and a huge asset to Dobsons. THANK YOU MARK .... Read more

Seller

6th Sep 2018 (6 years ago)

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