J healey
Outstanding service once again from Bridgfords Ponteland!
I have experienced Bridgfords both as a purchaser and as a seller and I couldn't be happier with their service. The amazing staff are so professional and able to answer all enquiries quickly and clearly. As a purchaser they helped to organise and expediate my purchase process, and as a seller they got me a great offer on my property in no time at all. Truly a service that cant be beat! Thank you again to everyone at Bridgfords Ponteland.... Read more
Seller
20th Sep 2024 (21 weeks ago)
N Povey
I would recommend Bridgfords over any estate agent in the village Val the branch manager has so much experience and knowledge of the area and market. I’ve used this estate agent twice now and both times sold my house in the first week.
Staff are friendly and understand their customers and know what type of property you’re looking for and match people based on their needs. Putting your house on the market can be daunting but I felt much more at ease after speaking to Val she is the reason this estate agent has survived in Ponteland as long as it has total dedication to her job.
Thanks again Neil and Claire Povey... Read more
Seller
11th Aug 2024 (6 mo. ago)
M Drummond
We have bought 2 houses now from Val, Heather, Lucy and the team at Ponteland . They have always been so helpful throughout the sale, kept us in the loop all of the time and also great aftercare. Next time if there is a next time I would definitely sell through them and I would recommend others to do so too.
Many Thanks
Mark & Julia Drummond... Read more
Buyer
26th Jul 2024 (6 mo. ago)
E Gulati
We bought a house through Bridgefords Ponteland recently. The service was great. Valerie, Lucy and Heather were great. Always kept us informed of the progress and helped us every step of the way. Great service and communication. Would highly recommend.... Read more
Buyer
15th Apr 2024 (9 mo. ago)
R B
The team at Bridgfords, Valerie, Lucy and Heather, have been exceptionally helpful and have by far exceeded my expectations. I cannot recommend them highly enough!... Read more
3rd Apr 2024 (10 mo. ago)
J Highmoor
Bridgfords Ponteland found me a suitable buyer in less than a week. They’ve been very responsive throughout the process. Their highly experienced team have been great throughout! I would highly recommend them to anyone looking to buy or sell.... Read more
Seller
3rd Apr 2024 (10 mo. ago)
P HYMAN
A big thanks to Val and the team at Bridgefords Ponteland for their help and support in selling our property. A very professional service with great communication and feedback all the way through the process. We would definitely use them again and recommend to anyone!! Regards Paul & Joanne Hyman... Read more
Seller
3rd Apr 2024 (10 mo. ago)
R Osborn
We had the pleasure of selling our house with the team atBridgfords as we were distant sellers all the viewings and negotiations was arranged by Heather I would fully recommend them many thanks... Read more
Seller
14th Jan 2024 (1 year ago)
R Gamlin
It is approximately ten years since I visited the Ponteland office of Bridgfords. I was delighted to see Valerie Robson, branch manager and very impressed that she remembered me. Valerie and her team could not have been more helpful in assisting me to find a suitable property in Ponteland. They have contacted me regularly to ensure I am making steady progress with solicitors.As soon as I have a worry or concern they deal with it competently. They really do understand how stressful house sale and purchase can be. They always do all they can to help. Thank you so much Valerie and team.... Read more
Buyer
14th Nov 2023 (1 year ago)
D Jones
The Ponteland office sold my property in 2 weeks. They were very profesional in everything they had dealings with and nothing was too much trouble.
They went above and beyond to ensure we completed our sale and purchase as smoothly as possible.
We cant thank Val, Heather & Sean enough for thier support, and I would highly recomends them to anyone that asks.
Thank you team...its been an absolute pleasure!!!!!!... Read more
Seller
3rd Aug 2023 (1 year ago)
J McVeigh
Professional service from day we first viewed property to hand over of keys.
The team kept us informed at every stage with quick responses by e mail and phone to us and our solicitor, even at weekends.
We would highly recommend Bridgfords Ponteland.... Read more
26th Oct 2022 (2 years ago)
D Scotland
Valerie Robson and the team at Bridgfords, Ponteland are excellent. They have a wonderful way of making you feel like you are their only client. Nothing is too much trouble and they are always there to help. They took away the stresses and strains of selling property. We would thoroughly recommend them!... Read more
Seller
22nd Oct 2022 (2 years ago)
G Everitt
Really great experience using the Ponteland Bridgfords team to sell our house. Regular communications and very quick to respond to queries we had. Thanks again for all of your help with our sale.... Read more
Seller
18th Oct 2022 (2 years ago)
P Earnshaw
Hopeless, left a voicemail for them to value my home, no reply, went today 1st August the sign on the door said open, but was locked, another chap was trying to get in, rang the number but no reply ...why would I trust geese people to sell my house? I must look elsewhere...... Read more
1st Aug 2022 (2 years ago)
R Wallace
Friendly, professional and easy to work with.
Used the Ponteland branch for a recent sale from start to finish the team were brilliant, helpful, professional and offered sound feedback. The sale proved to be complex, the office manager was excellent in helping to resolves issues as they arose. In all very satisfied with the service.... Read more
Seller
7th May 2022 (2 years ago)
A Ahmad
A property agent that adores brown paper bags and under the table dealings. This branch in particular never answers their phone's or email's and doesn't like to arrange viewings.
After consistently trying to gain contact with the agent, a viewing was alas arranged. You would expect an agent to follow through with all viewings irrespective of the highest offer, but not this one. This branch phoned at their convenience to inform us the viewing was cancelled but we could still put an offer in, what kind of funny business is this?
I would advise people to stay well away from this branch, in fact, consider it a favour their phone line and email's aren't accessible, it'll save yourself the hassle of trying to arrange a viewing online for it to be dropped because someone has already 'placed and offfer' AKA slipped a brown paper bag underneath the table.... Read more
30th Apr 2022 (2 years ago)
A johnson
I have been dealing with Angela Rafiq with the buying of a bungalow from bridgfords and with the sale of my parents house and her service and help has been second to none, always able to call for assistance and help when needed i can recommend bridgfords for buying and selling.... Read more
Seller
20th Dec 2021 (3 years ago)
Z Zing
Absolutely fantastic service and good value. I have enjoyed the service provided by the entire Sales team. I particularly want to thank Angela Rafiq for always going over and beyond in helping us to get a buyer and one for the right price...I could not ask for more. Really brilliant experience. Thank you!... Read more
Seller
20th Dec 2021 (3 years ago)
mihaliosz
We ve worked with Angela for the valuation and sale of our property and she was great. She explained the process to us and kept us up to date for every step. She liaised with the solicitors, remained in constand communication with the buyers and dealt with all the enquiries that came through.
Can't thank her enough ! Thank you Angela and Bridgefords !... Read more
Seller
20th Dec 2021 (3 years ago)
L Turnbull
I have recently purchased my home through Angela Rafiq at Ponteland office. I have been really impressed with the service and would definitely recommend to anyone buying and/or selling. Any queries have been dealt with quickly and efficiently; she has provided a personal, friendly and professional service. I have been kept informed every step of the way and have confidence and trust in the company due to the service I have received ??????????... Read more
Buyer
17th Dec 2021 (3 years ago)
N shaban
I had to deal with a couple of real estate agents whole the house I was living in got sold, I have to say that Bridgfords was the best.
I dealt with Angela most of the time, who was really quite nice, friendly, cheerful and professional too. I got to meet other agents too who really friendly too.
Great experience, thank you all.... Read more
Tenant
17th Dec 2021 (3 years ago)
J Healey
EXCEPTIONAL service!! - Val and the Bridgefords team are just a fantastic breath of fresh-air to deal with! Helpful, suggestive, motivated and very very friendly.. They go above and beyond and I really cant recommend them enough!... Read more
17th Dec 2021 (3 years ago)
D Mount
I have just exchanged on my property using Bridgefords. I have used them in the past and found Val and her team very helpful and friendly.They keep you up to date regularly and if you have any issues they are straight onto it. I would highly recommend them and I would not go anywhere else.... Read more
Seller
30th Nov 2021 (3 years ago)
A Johnstone
Myself and my wider family have used Bridgfords in Ponteland for many moves over the last 6 years. The team are very professional, approachable and respond quickly to any queries. Valerie Robson is extremely knowledgeable in her position, always happy, friendly and always at the end of the phone to help with any detail of the house move process.
I would definitely return as a customer and recommend their service to anyone looking for a good quality, professional estate agent.... Read more
30th Nov 2021 (3 years ago)
C Carlington
I have used Bridgford ponteland on a number of property sales and purchases over the years, Valerie Robson and her team have always exceeded expectations in terms of their dealings with both myself and associated vendors / buyers. I was kept informed of progress at all stages....Definitely recommend *****... Read more
Seller
26th Nov 2021 (3 years ago)
J P
We had a fantastic purchase through Val and team when buying our first plot of land. Val helped guide us throughout the process and constantly kept us in the loop. Over the moon with our purchase. Can’t recommend enough. Thanks Bridgfords!... Read more
Buyer
23rd Nov 2021 (3 years ago)
B walker
Val sold our property in Ponteland and we were over the moon with the customer service and professional experience we had throughout. Thanks Bridgfords - we’ll be back!... Read more
Seller
23rd Nov 2021 (3 years ago)
M Asmussen
We recently purchased a property through Bridgfords Ponteland office. From the first viewing through to the speedy completion the service has been excellent. All queries were handled quickly and professionally. Our main contact was Victoria but we also dealt with Val a couple of times and would like to thank them both very much for all their help.... Read more
Buyer
23rd May 2021 (3 years ago)
S Askew
I have been actively seeking a property in Ponteland for several months and have been registered with all local agents with the same criteria.
For me, Bridgfords have been head and shoulders above other agents for their communication, both quality and frequency.
Victoria has called me regularly but not too often, and on every call has demonstrated that she knows my requirements and is actively seeking to help me find a property.
I have been very impressed by the personal service in such a competitive and technology driven market.... Read more
19th Mar 2021 (3 years ago)
M Paton
I've been thoroughly impressed with the level of engagement and contact received from Karen. She has contacted me weekly with any updates on the property market or simply a courtesy call. I'd recommend using Bridgfords to any potential buyers and sellers in the North East. Thank you!... Read more
3rd Mar 2021 (3 years ago)
G Brunskill
We were looking to buy and found the team to be super helpful and proactive, helping us to view properties as soon as they came to market. Regular calls from the team to keep in touch with us were much appreciated. Thank you Val and all the team.... Read more
12th Feb 2021 (4 years ago)
J Wright
Out of all of estate agents we used, Bridgfords Ponteland was by far the most helpful, professional, and friendly. Everyone we worked with provided such personal service and were always available for any questions we had which was appreciated especially as first time buyers. We couldn't be more thankful for the team at Bridgfords Ponteland and would highly recommend this dedicated group.... Read more
Buyer
30th Jan 2021 (4 years ago)
R Fenwick
Very friendly, honest, open, practical staff who had a thorough understanding of the local market. Would recommend.... Read more
25th Jan 2021 (4 years ago)
U Iqbal
Can’t recommend the team at Bridgfords Ponteland enough.
Having experienced their work as a buyer they would be my first call if I were to ever sell a property in the area. I was registered with all of the local agents and they were the most proactive by far.
The best agents I have dealt with and the best in the area.... Read more
Buyer
22nd Jan 2021 (4 years ago)
C Lillico
Excellent service from a very enthusiastic and highly professional team. Great feedback almost immediately after every viewing and constant contact to keep us updated on progress. Despite listing over the quiet Xmas period we had over 25 viewings, 3 second viewings and 2 offers in next to no time and the sale was completed despite a Global Pandemic. Thanks Val, Karen and all the team... Read more
Seller
22nd Jan 2021 (4 years ago)
S H
What a great team! I will always use Val and her staff if I was to ever sell another house. I’ve used them twice now and can say they were nothing but professional. They were excellent at their job throughout the whole process and always kept me up to date every step of the way. So lovely and friendly too.... Read more
Seller
21st Jan 2021 (4 years ago)
D Kenyon
During a very difficult period while our house was on the market with Bridgfords Val and Karen treated us more like family members than clients and they were as elated as we were when our sale and purchase completed. Despite our daily phone calls which must have driven them mad at times they were always accessible and never failed to chase up any blockages in the legal system. We strongly believe that Val and Karen went above and beyond and we will always consider them as friends. After previous poor experiences with other agents we could not recommend them highly enough... Read more
Seller
21st Jan 2021 (4 years ago)
L Dutch
You can be assured of a 5-star service with Bridgfords Estate Agents in Ponteland. Our house in Ponteland achieved a good price in a short period of time, due to the staff's professionalism and detailed knowledge of the local property market. The entire house selling process was stress-free due to the efficient, responsive and caring attitude of the staff. I am very happy to recommend Bridgfords to any prospective property seller or purchaser.... Read more
Seller
21st Jan 2021 (4 years ago)
L Barker
Such a helpful team who were friendly and professional throughout. We found them to be very proactive and always quickly responded to any queries. Would thoroughly recommended as a real pleasure to deal with.... Read more
9th Jan 2020 (5 years ago)
J harrison
Thanks very much to Karen, Val, Dean and the Bridgfords Ponteland team. Great communication and they really helped push things along when things were dragging with our solicitors. Karen called me as soon as this property came on to the market as she knew it was ideal for us and thats the kind of proactive agency I'd want if I were selling. We love our new home ...thanks again. Julia and Kevin.... Read more
Buyer
1st Dec 2019 (5 years ago)
john
Superb service from Val and team. Amazing service highly recommend and will definitely use again.... Read more
21st Nov 2019 (5 years ago)
L Tortoise
I put my faith in Val to sell my property and her team delivered. I have no regrets, a truly professional service with a personal touch. Special thanks to Val and Karen for all their hard work and guidance throughout the process. A house sold and new friendships made, highly recommend.... Read more
Seller
15th Nov 2019 (5 years ago)
N Channon
A very professional and friendly service i used Bridgfords Ponteland to sell my property Val the manager and her team kept me updated throughout the whole process making this hassle free for me.Have already recommend two friends to use Bridgfords Ponteland and they have also been very happy with the service.... Read more
Seller
21st Oct 2019 (5 years ago)
J Stewart
As a seller I found the experience painless. Karen at the Ponteland office did a good job of keeping me informed. I don't think that I could have had better service from any other agents... Read more
Seller
21st Oct 2019 (5 years ago)
N Channon
First class professional and friendly service.Very experienced team of Val,Karen and Katie who understand the local market well.Sold our house in 7 days at the full asking price, Great Estate Agents to deal with.... Read more
Seller
6th Dec 2018 (6 years ago)
S Powell
Only saw 1 property with Bridgfords but liked it so much we went for it. Our selling property in London unfortunately took a few months to sell but the whole team (Katie, Karen and Val) kept us updated frequently to ensure we didn’t miss out on the house we wanted. Very pleased with their service and the outcome.... Read more
Seller
30th Nov 2018 (6 years ago)
D Parker
Quality service from a top team. Excellent communication and a wealth of knowledge, would recommend to everyone in the area.... Read more
26th Nov 2018 (6 years ago)
D Wood
Great service provided by the whole team at Bridgfords Ponteland, friendly and efficient throughout, couldn’t ask for more. Very happy to recommend this agency so look no further for your selling requirements. Many thanks indeed.... Read more
Seller
23rd Nov 2018 (6 years ago)
H Lamb
First class service from start to finish. I can’t begin to explain how important it is to get the right estate agent from the beginning to end process and Bridgfords would 100% be my choice every time! Bridgfords are one step ahead the whole way through and don’t think the service ends when you accept an offer, they constantly follow the whole chain through to completion and keep you updated along the way. A well established & approachable agent, with very knowledgeable & friendly staff, they have the infrastructure to deal with enquiries and viewings. I’d like to thank Val & her team from the bottom of my heart and hope we find our next home with you!... Read more
Seller
9th Oct 2018 (6 years ago)
S Lyttle
The whole team at Bridgefords provided an exceptional service throughout our property search. Communication was excellent and there was frequent updates on properties that matched our criteria. Overall our experience was that Bridgefords provided a friendly, helpful and efficient service. Recommend to anyone who is planning a house move.... Read more
18th Aug 2018 (6 years ago)