S Oldfield
As a tenant, have been happy with the friendly service and correspondence received from Eddison White. Emails and queries are replied promptly.... Read more
Tenant
23rd Dec 2024 (29 days ago)
B Asenjo
Great service. They are quick replying to phone calls and emails. So far we haven't had any bad experiences with them.... Read more
21st Dec 2024 (4 weeks ago)
I Samb
Brillant service and kind syed was helping and resolve quickly any request for renew our tenancy... Read more
Tenant
20th Dec 2024 (5 weeks ago)
E Ayoub
Buying our first property with Eddison White was a fantastic process. Kevin and Steve were both incredibly helpful and patient, walking us through the process from start to finish. They were very responsive, professional and helped us in all aspects. Would highly recommend them.... Read more
Buyer
10th Dec 2024 (6 weeks ago)
M Rizk
Our agent Kevin and the rest of the team were extremely professional throughout the process of selling my house. He set realistic expectations and was particularly good and keeping me posted on progress. I would highly recommend this agency.... Read more
Seller
23rd Nov 2024 (8 weeks ago)
K Goolamgawhas
I had an issue at my rental property in mid April, with regards to a loss of water for 24 hours & to resolve the matter we had to call out an emergency plumber.
Jordon at Eddison White has been absolutely fantastic. It was recognised the issue was as a result of an error by the water supplier and their contractor.
Jordon got in touch with the water supplier and logged a complaint with their Claims Team in mid April.
He has chased them weekly for updates with regards to getting a satisfactory resolution, as the landlord I was looking for reimbursement for the costs of the emergency plumber.
Jordon could have quite easily advised I had to deal with the water supplier but all credit to him for his perseverance and commitment.
The matter was finally resolved in the first week of June, when the water supplier agreed to cover my costs.
This would not have been possible without Jordon's input. He has been top drawer and deserves 5 Stars... Read more
Landlord
11th Jun 2024 (7 mo. ago)
U Davey
We have dealt with Jordon on a number of occasions and each time he has always been immensely helpful, respectful and professional.
He has gone out of his way to help and support with all queries, no matter how big or small, or how random!!
@Eddison White, you have a real asset in Jordan.... Read more
11th Jun 2024 (7 mo. ago)
N Sahathevan
Relly Overall, my experience with the property and the service provided by Jordan has been very positive, incredibly professional and friendly I am pleased with the professionalism and responsiveness shown by your team.
Especially Jordan did the excellent job and I highly recommend to anyone.
Thank you once again for your support and service.
Thanks.
Nathiya Mathavan... Read more
CHOZE
Brilliant service and very professional. They helped us find the perfect home for my family and dealt with any requirements as quickly as possible. Highly recommend to anybody who needs to find beautiful home in a short space of time. Jordon Hickson, Kevin Hailey and Steve gardener have been absolutely amazing agents and really helped in every way possible to making this deal happen. Eddison white are the real deal... Read more
Buyer
17th May 2024 (8 mo. ago)
C Tyas
Kevin is real pro. Seamless process on a probate sale. Thanks to Kevin and the whole team. Much appreciated... Read more
Seller
25th Mar 2024 (9 mo. ago)
J W
I am the executor of my late mother's will and used Eddison White to sell her house in Wimbledon. I found the customer service from the whole team, especially Kevin, to be excellent on what was a far from straightforward sale. I would not hesitate to recommend this company and would certainly use them again. Sincere thanks.... Read more
Seller
2nd Mar 2024 (10 mo. ago)
E Renshaw
Working with Eddison White and Kevin Hailey in particularly was a great experience and his experience and expertise really counted as we went through the process. I would highly recommend. Ed... Read more
27th Feb 2024 (10 mo. ago)
Kat
Kevin was wonderful to work with during our viewing over the weekend. We were impressed by Kevin’s knowledge of property, the local market and the state of the sector as a whole. We left the viewing upskilled and knowing we had made the best decision for us and with a view to work with Kevin moving forward. We are new to the area but with Kevin’s knowledge and support we are happy to look for properties in the area as we know we will be making an informed decision with Kevin’s skills and expertise guiding us.... Read more
19th Feb 2024 (11 mo. ago)
D M
We can’t thank Kevin at Eddison White enough. From offer to completion he was honest, transparent and he went above and beyond helping, chasing, advising and advocating for us through hurdles along the road in the buying process so we could all complete as quick as possible.... Read more
Buyer
8th Feb 2024 (11 mo. ago)
P darsley
Good service from Kevin and the team at Wimbledon. Kept as well informed through the whole process for selling my house. If he wasn't in the office when I called the call was returned asap. Well done and thank all.... Read more
Seller
7th Feb 2024 (11 mo. ago)
C Cummings
The whole team at Eddison White Wimbledon have been fantastic in what has been a less than smooth selling process. A huge thanks in particular to Kevin who went over and above to ensure the best service and support was provided to us in the sale of our property.... Read more
Seller
19th Dec 2023 (1 year ago)
R Bromley
Super friendly, professional and helpful agency with knowledgeable and personable staff. Kevin was a star and helped me through every part of the process when buying my new house. I couldn't recommend eddisonwhite enough as I've had bad experiences with other agencies in the past.... Read more
Buyer
14th Dec 2023 (1 year ago)
T jackson
Really helpful estate agents, we bought our flat from Eddison White and it went really smoothly, mostly thanks to Emma Brundle for being such a big help during the process.... Read more
Buyer
8th Dec 2023 (1 year ago)
J McDonald
Eddisonwhite have been a pleasure to deal with from start to finish. Always punctual in providing help and making sure our issues were resolved quickly. I wanted to give special thanks to Rosie Mills for being an enormous and reliable help to us during the end of our tenancy in making sure everything went smoothly. Would highly recommend her and her colleagues to anyone!... Read more
Tenant
2nd Nov 2023 (1 year ago)
S Claridge
The letting agent was very reliable throughout our tenancy. Always quick to respond and helpful. Holly Booth in particular went above and beyond in personally ensuring that our flat was left in a clean state on vacating after the cleaning company failed to meet the requisite standard. Would definitely recommend.... Read more
Tenant
17th Oct 2023 (1 year ago)
K Liu
Last year when I make an 50GBP higher offer than the asking price, my landlord asked for 25GBP, claiming something due to our backgorund he needs to add extra 25GBP which is nuts, James liased with him and stop him from doing so.
However, don't know if he has resigned or not coz haven't seen his name since then. Things have been changed. We have a cubby hole in our flat and the landlord didn't get rid of the rubbish inside and even asked me to help find a company and clear it.
We are about to move out now. We have given timeslots for viewing, with one of the rooms filled with boxes because of packing ,our large amount of belongings and the fact that we can't use the cubby hole. Our landlord told us that agents from Eddison White told him that the flat was in a shocking state because of the boxes and thus affect offer making and asked us to PAY MORE EFFORT in making sure the flat is 'presentable'. He even demanded the same day clearance after the cubby hole being cleared recently because of the viewing. Agents from Eddisonwhite simply passed the message to us without thinking if that's really our responsibilty and if the landlord's request is reasonable, let alone his demanding tone.
Every time there is a viewing we tidy the flat, and we managed to clear the cubby hole, but couldn't find any terms in the tenancy agreement requiring us to clear boxes, and make sure the flat is representable (from the agent perspective) for viewing. We asked for the term but received no reply.
Also, the asking price of the rent has risen 20% when compared to the asking price last year. This could also be a huge reason for it not being able to let out yet but the blame is on us.
We feel not respected, and with Eddison white definitely sided with the landlord and giving us demanding requirements with how our home should be like at the last one or two months of our lease. This is an appalling experience and I think public deserves to know our experience.... Read more
Tenant
7th Aug 2023 (1 year ago)
M Andersen
Eddison White was brilliant in arranging the sale of our house in Wimbledon - helping to generate lots of interest when the property was first put on the market then steering the process through to completion. I would definitely recommend.... Read more
Seller
29th Jul 2023 (1 year ago)
R lanoe
Very professional and nice staff to speak over the last number of years they managed the rental of my property... Read more
Landlord
21st Dec 2022 (2 years ago)
L Campbell
Just bought a property through Eddison White and they have been great. Emma has been the lead on this and has been great to deal with. The team are friendly, supportive and have been proactive in what turned out to be a longer transaction than anticipated. Given Estate Agents act primarily for the Seller, I felt like they were on my side too and helped all the way to get the sale through.... Read more
Buyer
16th Dec 2022 (2 years ago)
S Home
Been using Eddison white for some years now and found them to be honest, professional and competent and despite the fact that i use them for 'let only' service they ensure they put in the best possible tenants for me so
that i have as little hassle as possible from the tenants as possible! thanks Eddison... Read more
Landlord
15th Dec 2022 (2 years ago)
M Zahid
Excellent service from start to completion. Kevin was outstanding in his customer service. efficient, helpful, and always in regular contact. The whole letting experience was stress-free. Thank you for your great help.... Read more
Tenant
13th Dec 2022 (2 years ago)
J Toms
Successfully sold our house. Proactive with the buyer and us. Kevin was especially helpful.... Read more
Seller
24th Nov 2022 (2 years ago)
S Lavin
I emailed regarding a rental property I saw on Zoopla and the next morning, they had called and arranged a viewing for me. Sarah Carpenter has been great. Prompt in getting back to us and clear with what was needed from us. Would definitely recommend Eddison White Estate Agents. Fingers crossed we can move into the property asap!!... Read more
Tenant
29th Sep 2022 (2 years ago)
F Helmeczy
We were scammed by the owner Mr White himself. He took £400 deposit to "secure" the property and then informed us that we lost it as we didn't pass credit check we were not allowed to see the results from.... Read more
23rd Sep 2022 (2 years ago)
K Bhaloo
Working with Eddison White on a house purchase. Very very impressed with the experience so far, and have found Rhys and Emma to be knowledgeable, helpful and friendly. Definitely impressed with the level of customer service. Thank you!!... Read more
4th Jul 2022 (2 years ago)
T Eccles
Highly recommended - James P (JP) was exceptional, he successfully ran our Open Day which resulted in 2 offers. JP was always honest, professional and any feedback from viewings given on time. It has been a pleasure working with him.
If you use the Colliers Wood branch definitely ask for JP!... Read more
1st Jun 2022 (2 years ago)
S N
As a landlord I wanted good management for my property. Carole, Holly & the team at Eddionwhite have provided this with their professional approach, nothing has been too much trouble. Picking good tenants using good maintenance engineers & most of all keeping me informed of any issues. Payments were always made on time & always clearly laid out & accurate. I have now sold my property with Eddisonwhite & can only say thank you for all of your help over the years.... Read more
Landlord
2nd May 2022 (2 years ago)
L Perkins
Rhys was great, very professional & pro-active during the purchase process. Would 100% recommend for anyone looking for a friendly & committed agent... Read more
Buyer
25th Apr 2022 (2 years ago)
H Song
Rhys was great... Read more
20th Apr 2022 (2 years ago)
S Peddle
Thank you to Rhys for getting us suitable tenants so quickly!... Read more
Landlord
12th Apr 2022 (2 years ago)
L Lowry
Fabulous letting team - always very helpful, professional and efficient, gives us great peace of mind given that we live so far away .... Read more
Landlord
10th Apr 2022 (2 years ago)
L Grimes
Our dealings with the Lettings team at Eddison White have always been fantastic. They have always been highly professional when dealing with the management of our rental property and it is evident that they have a huge amount of experience. Nothing is too much trouble and their customer service ethic is second to none . I can't recommend them highly enough.... Read more
Landlord
23rd Mar 2022 (2 years ago)
C Duckworth
I've worked with Eddison White for many years now while they managed the letting of my property for me. I've found them to be extremely efficient, helpful and friendly, and always happy to go above and beyond. I've also just used the sales team there to sell the aforementioned property and again, have had a great experience. I highly recommend Eddison White to anyone looking to sell or let their property in Colliers Wood/Wimbledon - they really know the local market and are a pleasure to work with. A big thank you to all of the team, but especially Holly, Carole and Emma.... Read more
Seller
22nd Mar 2022 (2 years ago)
D Hepburn
We used Eddison White to both purchase and sell our property in Colliers Wood and we could not have asked for better service. Both James and more recently Rhys offered outstanding services and the latter was a real driving force in helping us to sell our home. Rhys was always available to speak and provide updates and his proactivity is probably unrivalled. Thank you Rhys and James and the entire EW team.... Read more
Seller
17th Mar 2022 (2 years ago)
L lucas
Rhys has been amazing through out this whole process of my move and happy to have used this company. Emma has been amazing, always happy to assist with any queries I have had!
They always answer my queries and available on the phone.
Very reliable and friendly agents.
Highly recommend!!!!... Read more
7th Mar 2022 (2 years ago)
P Winbourne
Eddison White recently sold our property for us. The process lasted longer than we’d expected, along their way there were issues and complications (not our doing, or Eddison White’s), and through it all the people at Eddison White were excellent. They were thoroughly professional, always patient and ready with sound advice reflecting years of experience, good humoured and thoroughly likeable.
I hope we don’t have to buy or sell again for some time, but, if were to do so, I would not hesitate to go with Eddison White, who I recommended completely.... Read more
Seller
14th Feb 2022 (2 years ago)
J Grainger
I have been using the excellent management team at Eddisonwhite for my rental property. They are always friendly, courteous and very professional... Read more
Landlord
10th Feb 2022 (2 years ago)
N Smith
Prompt, friendly and helpful. They set the gold standards for how Estate Agents should opprate.... Read more
7th Feb 2022 (2 years ago)
P Tully
Our thanks to Rhys for keeping a challenging purchase together following a previous failed sale for the vendor. Rhys kept all parties informed and was to his word in understanding both the buyer & sellers opinions - we purchase several properties annually and this honesty isn't always present. Recommended.... Read more
Buyer
4th Feb 2022 (2 years ago)
T Graham
Acted as the agent for a house in Colliers Wood in which we have just purchased. The lack of experience due to being first-time buyers obviously made the whole process stressful. Rhys, the agent, was always available on the phone to hear any concerns, and helpfully kept us updated on the progress of the sale and informed us about what we should expect moving forward. Always professional and responsive. Still waiting for completion, but I would recommend their services again when the day comes that we decide to sell.... Read more
Buyer
21st Jan 2022 (2 years ago)
J Garbow
Recently used Eddison White's services to acquire a property. Rhys, the agent was always available, honest, and kept the process moving through some challenging legal situations. I wouldn't hesitate to use again in future.... Read more
Buyer
21st Jan 2022 (2 years ago)
S Kabwama
I recently rented a one bedroom flat and the staff made the process very easy and straight forward. Teddy was very helpful with sorting out viewing and moving in. Flat is really nice too!... Read more
Tenant
18th Jan 2022 (3 years ago)
Katie
Sold my flat with Eddison White. Incredible support and service from Rhys. Reliable, helpful and professional. Prior to selling I let my property for 15 years through Eddison and can’t fault their service.... Read more
Seller
12th Jan 2022 (3 years ago)
S hodgson
Very impressed by Teddy who not only showed me round the property (soon to be mine!) but also helped with other queries too. He is friendly and responsive and efficient and it made a big difference in what can be a stressful time. A quick resolution was achieved so thank you for your excellent service.... Read more
Buyer
16th Dec 2021 (3 years ago)
M Nimmo
the last two years have been tough for everybody. Eddisonwhite were extremely helpful during the height of the pandemic, making my wife and I feel at home.
If you thinking of letting your property through an agency with managed services, look no further! They really care about their tenants.
All the best guys!... Read more
Landlord
7th Dec 2021 (3 years ago)
P Gliwi?ski
The flat we used to rent was managed by the landlord, but eddisonWhite were responsible for sorting out the tenancy agreement and held the deposit. They were pretty good and on top of things.... Read more
Tenant
3rd Nov 2021 (3 years ago)
K Willis
Eddison White, and particularly Carole, have been very helpful and accomodating for me as a tenant. Really appreciated!... Read more
Tenant
27th Sep 2021 (3 years ago)
T Evans
Fantastic service from Emma. She was very responsive to help us secure our rental house. Thank you!... Read more
Tenant
31st Aug 2021 (3 years ago)
C Poulton
We used Eddison white in Morden to sell our property for us. They were great from start to finish. The Morden branch is very well presented too. Would recommend.... Read more
Seller
2nd Jul 2021 (3 years ago)
R roberts
We put our house on the market with the newly opened Morden branch. Superb from start to finish. Sold quickly and kept informed, with a friendly, professional team. Highly recommend them! Thanks Richard, Rhys, Emma, James and the rest of the team.... Read more
Seller
7th Jun 2021 (3 years ago)
S Oram
I have used Eddisonwhite on a number of occasions my recent one was the sale of my property on Peterborough Road Carshalton .
I generally can say from start to finish the customer service and professionalism shown by Eddisonwhite has been outstanding, responding really quickly to emails and always on the end of the phone to answer any queries I can also state that Eddisonwhite went above and beyond to insure the sale of my house went through due to multiple issues faced within the chain I would highly recommend using Eddisonwhite.... Read more
Seller
21st Apr 2021 (3 years ago)
E deloof
we were with Eddison White for 9 years, as overseas landlords and for a recent sale, and are very happy with the services provided over all those years. Yes there were some (few) bumps along the road, but as in any customer/client relationship, and all solved with good and honest communication. The team is always proactive, highly professional and really helped us on so many occasions, we cannot thank them enough for their continuous assistance.... Read more
Seller
8th Oct 2020 (4 years ago)
D Kolb
We were with Eddison White for over ten years as a landlord and a recent sale. The level of professionalism and attention from Eddisonwhite was a critical factor in us continuing to rent whilst we were aboard. Eddison White is quick to respond to maintenance issues and have the needs of the tenants and the landlords at heart. The recent sale went through without a hitch, with Eddison White quickly adapting to the world of video introductions. Eddison White should be on your list if you are renting buying or selling.... Read more
Seller
4th Oct 2020 (4 years ago)
P Shan
Rented out through Eddision White and it's a year now. Good service and very professional. Samuel Phillips in particular was very responsive and always on top of any request we send through. Thank you !... Read more
Landlord
24th Aug 2020 (4 years ago)
A D
Samuel has always been very helpful, easy to contact and always follows up on our queries. Would recommend renting with Eddison White.... Read more
Tenant
16th Aug 2020 (4 years ago)
C Duckworth
I have used Eddison White for four years now to manage the property I rent out and I have always found them to be super helpful, friendly and professional (especially Carole and Holly!). I have no hesitations in recommending them - they are a great team who really know their stuff.... Read more
Landlord
30th Jul 2020 (4 years ago)
J Jackson
Good business People!... Read more
10th Oct 2019 (5 years ago)
E Wood
In many cases, bad reviews are from tenants who have given false or misleading information on their applications to rent. They then lose their holding deposits. My advice to tenants. Be truthful. If you have poor credit, say so. If you earn £20,000 don't say you earn £30,000, if you are self employed, have a tax return done. Look after the property you are in and pay the rent on time. Remember the landlord or agent will be giving you a reference. If there is work to be done, its normally the agent waiting for the landlord to respond. Yes agents make mistakes but my experience of using eddisonwhite is that they have found great tenants and acted professionally in renting our property.... Read more
Landlord
7th May 2019 (5 years ago)
M Craddock
Recently used them to re-let my 2 bedroom flat in south park area. New tenant moved in within 3 days of previous tenant vacating. They handled the inventory, cleaning between and move in smoothly and rent increased by £50 per month so happy to recommend. Money sent over within 4 working days too.... Read more
Landlord
7th May 2019 (5 years ago)
T Modinger
We recently put our property in Colliers Wood on the market and James Wenham from Eddison White did an outstanding job to market and selling our property. We got 98% of our asking price and James was always very helpful regarding our queries, making recommendations and keeping us up to date with the sale.
I would recommend James and Eddison White anytime, should you wish to sell / buy a property within the greater Colliers Wood - SW19 area.
Tom Modinger... Read more
Seller
28th Mar 2019 (5 years ago)
We sold our property in Colliers Wood and had a wonderful expierance with James Wenham from Eddison White Agency.
James was very professional and always willing to help with our queries and we had regular updates on the sale of the property. I would recommend James and Eddison White any time if you are looking to sell your property in the greater SW19 area.... Read more
Seller
22nd Mar 2019 (5 years ago)
A shipp
I have used the letting managements services for the past 8 years whilst living in Australia. The service has been superb. In that period I've had 3 separate tenants, the change overs have been seamless, excellent communications and excellent maintenance of the property.
More recently I have used EddisonWhite to sell my property and again the service has been top notch, with my agent going the extra mile dealing with solicitors very effectively to push them along and complete the sale for me. This was all done with a superb commission % as well. I was extremely grateful for this service being located on the other side of the world.
I would wholeheartedly recommend Eddison White to anyone for letting or selling purposes.
Thanks to the team there, especially Emma and Richard.... Read more
Seller
27th Feb 2019 (5 years ago)
J RD
These people doesnt like to work. On top of that kind of racist. Do not waste time... Read more
4th Dec 2018 (6 years ago)
A quigley
Honestly only giving one star because zero wasn't an option.
The most incompetent people I have met, with no sense of responsibility or initiative. I wish I had written this after one negative experience but after 18 months of dealing with this company I can honestly say that if I owned a property, I would never ever consider using them.
I have multiple friends in the exact same industry who agree with me, their companies would never preform to the low standards provided by this company.
My advise is use literally any other, of the many, companies listed for your property.... Read more
31st Oct 2018 (6 years ago)
O Gramburg
Very poor service, over two years almost zero maintenance. All reports being dodged or ignored.... Read more
Tenant
28th Sep 2018 (6 years ago)
R higgins
The staff at Eddison white went the extra mile when handling the sale of my flat in Colliers Wood, A big thank you to the Eddison White team,... Read more
Seller
20th Sep 2018 (6 years ago)
O Ryans
WORST estate agents in the world. They seemed to do everything in their power to not help us.... Read more
14th Sep 2018 (6 years ago)
O Savage
Worst agents I’ve ever met, dropped us when we were just about to sign the tenancy! Do NOT GO WITH THEM!... Read more
Tenant
14th Sep 2018 (6 years ago)
J Read
Great agents, very helpful and constantly communicated with me.... Read more
17th May 2018 (6 years ago)
I powercraft
bad and I mean really bad service!... Read more
19th Sep 2017 (7 years ago)
M garcia
Most incompetent letting agents. I don't know how they can even still open after such awful practices... Read more
Landlord
5th Jun 2017 (7 years ago)
J Morgan
Great bunch of guys - sold our house in just under 7 weeks - good at communicating what was going on - very happy.... Read more
Seller
8th Nov 2016 (8 years ago)