It is a pleasure dealing with Wesley Ramsay. We were dealing with 2 agents, and Wesley was the only one who was prompt on all viewings appointments, had a good idea of the status of the property, and helped find a balance during the negotiation between us and the landlord. Highly recommend using Brinkleys Wimbledon and Wesley in particular.
No one turned up at the time of the appointment made only 2 days previously- when someone showed up 40 mins late- the keys didn’t work to show us around the flat. And then we were casually told that the other flat we were supposed to see was gone. Absolute waste of time taking an afternoon off work and no communication or help from them.
Savills in Fulham handled a difficult sale for us magnificently. They held our hand throughout difficult negotiations and dealt with potential purchasers and us sensitively and with utmost professionalism, working tirelessly to obtain the best offers. We can recommend their services without hesitation.
Working with Victoria Ball from Savills on our first home purchase was an absolute pleasure. She was by far the most responsible and diligent person involved in the home buying process, and instilled a lot of confidence that things would move smoothly. She was incredibly responsive, always quick to return calls, and was my go-to person anytime we seemed to hit a snag. I highly recommend working with Victoria, and intend to do so myself on any future transactions.
Flora at Winkworth acted on our purchase and was a patient and helpful mediator in negotiations. Winkworth in general have been impressive and very focussed on getting the deal done. Would use them on a future sale.
Totally uncaring and unprofessional. At times it seems like every other building in Putney is an estate agent so thankfully we're not short on friendlier alternatives.
Would recommend highly Jack, Nick and team. Very professional estate agent, responds to queries immediately and advised and helped us with a challenging sale. Many thanks.
I would definitely recommend James Anderson in Putney. Jack and the team are really amazing, really good at what they do. They helped me a lot finding my new home and it's even better than what I ever imagined to find and at a great price. Best agents ever
The service provided us with by Anne, the renewals manager who looked after the renewal of our tenancy agreement, was very professional and the whole process was smooth thanks to her support. Wish more agencies were like this. Best of breed.
My personal experience as a tenant for two years was pretty terrible! Multiple issues with the flat were left to get worse and worse including serious issues with mold and damp, they were generally incompetent (losing their set of keys, not informing us of viewings, repeatedly getting our email addresses wrong etc. etc.). When we moved in the flat was dirty and full of rubbish, which we were left to deal with. We asked to see the check-in inventory when we moved in and were told there was not one with this property, only for it to appear when we came to move out and they wanted to charge us for a check-out inventory (this was a fee our contract said would only need to be paid if an inventory was carried out, so we had not expected to pay this given we were informed there was not an inventory). We were accused of lying about never having been provided with it (in a number of very rude and aggressive emails) and we were also generally dismayed to see that the check-in inventory listed many of the issues we went on to report to them during our tenancy, including much of the rubbish that had been left in the flat, yet none of it had not been dealt with before we moved in! We were very unhappy with how we were treated and are surprised by how well reviewed Brinkley's are.
13 October 2018
I had a positive experience when viewing a house through Eddisonwhite today. He did not waste my time and was very professional, including the lady who answered the phone at the office.
WORST service from an agency. We have a back log of over 70 emails in the short time we took tenancy...about 50 of those within the first three months...all about maintenance issues that were/are ignored, forgotten about, presumable deemed as unimportant, etc. We constantly need to repeat information, complaints, etc., and why we were charged the ridiculous amount of agency fees is beyond comprehension and an absolute mystery. Will NEVER use any Eddison White Agency again. Highly recommend that anyone with a full time job, adult expectations of a paid service and no time to constantly repeat information in order to get anything repaired STAY CLEAR!