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© GetAgent Limited 2025
- Eightfold Property - Brighton
Eightfold Property - Brighton
Opens tomorrow at 9:00am
35 Providence Place, Brighton, BN1 4GE
At Eightfold Property, we are an independent agent who prides ourselves in offering a tailored service to fit the needs of each and every client. We provide all required marketing materials for each sale from professional photos to the EPC and even 3D virtual tours.
Opening hours
- Monday 9:00am - 5:00pm
- Tuesday 9:00am - 5:00pm
- Wednesday 9:00am - 5:00pm
- Thursday 9:00am - 5:00pm
- Friday 9:00am - 5:00pm
- Saturday 10:00am - 4:00pm
- Sunday Closed
View all details
Accreditations
Eightfold Property - Brighton Reviews (211)
Have you used this agent?
65%
4%
0%
0%
31%
All (211)
Seller (5)
Buyer (4)
Landlord (38)
Tenant (92)
General (72)
Sam
Rats in our house, cheap plywood furniture, didn’t pay the house’s bills despite us paying rent included, extremely unpleasant to deal with. Avoid.
Tenant
2nd Aug 2024 (24 weeks ago)
A Alanzi
They are the best of the best!
13th Jun 2024 (7 mo. ago)
J Vee
Very prompt with handling maintenance issues - no quibbles, and good quality contractors are used, who get the job done quickly and neatly. No rent rises in our first 3 years, but sadly our rent went up 8.4% in 2023 and a further 2.3% this year - but Eightfold have been very helpful in negotiating with the landlord about the increases.
Tenant
5th Jun 2024 (7 mo. ago)
J Wilson
Eightfold have been managing our properties for several years now, they have always been lovely to deal with, responding promptly to queries and deal with problems efficiently. Dan & James are very experienced which counts for everything.
Landlord
4th Jun 2024 (7 mo. ago)
S Brownhill
Just a huge thank you to the team -locked myself out of my flat ,member of staff stayed 30 minutes after closing on Friday night to give me spare set -eightfold property wonderful service-many thanks maintenance department Steve and Stacy
Tenant
3rd Jun 2024 (7 mo. ago)
A Krokhmal
We have rented the property in Lewes, East Sussex. Starting from arranging Tenancy Agreement and locking myself out of the flat or call out for dripping taps - we have extremely positive attitude and excellent service from all of the team of Eightfold Property.
Tenant
3rd Jun 2024 (7 mo. ago)
J Parsons
Had an excellent experience with Robert Hawley. We had a complicated sale and he was very patient, persistent and communicative. Came away with a successful sale and purchase. Thanks Rob!
Seller
1st Jun 2024 (7 mo. ago)
C Bloomfield
Eightfold have been managing property for me for a number of years. I have always found them to be efficient, honest and there is always a feeling of the ‘personal touch’. I have no trouble in highly recommending Eightfold for both property owners and tenants.
Landlord
31st May 2024 (7 mo. ago)
J cleary
Dan and the team at eightfold have gone above and beyond my expectations while looking after my portfolio of 8 residential properties across Eastbourne. We have developed a great working relationship over the years and I look forward to working together for many more.
Landlord
30th May 2024 (7 mo. ago)
J Farmer
Brilliant friendly service and they are quick to resolve any problems, we'll recommend
29th May 2024 (7 mo. ago)
P Jeffries
I am a landlord and use Eightfold to fully manage my property. They are great. They let me know straight away if the tenant has any repairs needed. They arrange for any repairs quickly.
Landlord
27th May 2024 (7 mo. ago)
G Howard
Very rude and poor service. This business should be shut down. These people don't like to work can tell by their attitude.
7th May 2024 (8 mo. ago)
C Caig
Dan and his team are very professional and friendly. We had a really positive experience with them and would recommend their services
2nd May 2024 (8 mo. ago)
N Rees
Dan is extremely helpful and responsive as a landlord, I have had a pleasant renting experience
Tenant
22nd Apr 2024 (8 mo. ago)
T Humphrey
Very rude and unhelpful, saying they spoke to me when they did not then emailing a call log to prove it, any one can show a missed call. Won’t bother with them again
19th Apr 2024 (8 mo. ago)
Ben
Eightfold is poorly run, with a lack of honesty, integrity and an incredible lack of any concern and respect for their tenants. Eightfold represent all the worst traits of lettings agents. I'm amazed this company get any good reviews at all. Not surprising that most of the good reviews are from landlords and ALL the bad ones from tenants. If you are a tenant, my advice would be to steer well clear of this revolting company if at all possible.
Tenant
27th Mar 2024 (9 mo. ago)
M Broadrib
I am a landlord and Eightfold Properties manage all my properties in this area for me. To my mind they are the best.
Landlord
22nd Mar 2024 (9 mo. ago)
C Harris
Have been working with Eightfold for 5+ years, the team are reliable, honest and deal with any maintenance issues quickly. Would 100% recommend to any landlords and/or tenants to rent through Eightfold due to their great communication and support throughout the tenancy. Thank you!
Tenant
20th Mar 2024 (9 mo. ago)
A Osman
I've worked with Eightfold for approximately 7 years and have always found them to be extremely honest, fair and reliable. The lettings world can be quite a thankless task and after reading a number of the reviews I can see how hard it really is! I really appreciate the work Eightfold do, I know a number of the staff there now and can honestly say that in my opinion they do a great job - to give both tenants and landlords the best overall experience possible. I would (and have) recommend them in a heartbeat. Thank you team!
15th Mar 2024 (9 mo. ago)
D breslaw
Fantastic service, I've been renting with Eightfold for 7 years, never had a problem. Maintenance is always done promptly. Staff very friendly, always ready to help! ????????????????
Tenant
12th Mar 2024 (10 mo. ago)
H Lyons
Eightfold have been managing my property for 10 years now while I have been located in another country. They give me peace of mind that my property is in safe hands and help guide me on rent reviews.
Landlord
11th Mar 2024 (10 mo. ago)
A Tabor
Working with Eightfold recently and I'm very impressed with how proactive they are with clearly communicating with me as a landlord and my tenants.
Landlord
11th Mar 2024 (10 mo. ago)
R Long
Eight fold properties Brighton thanks to Dan and his team we were able to source and secure a rental property in Brighton for our student Grand Daughter, nothing was too much trouble we drove them mad with questions all of which were answered in a timely manner. We would thoroughly recommend Eight Fold Properties.
Landlord
11th Mar 2024 (10 mo. ago)
S Bond
I let my house through Eightfold and get service and care from them. All enquiries are looked into and any concerns I have are dealt with in a friendly, professional way
Landlord
10th Mar 2024 (10 mo. ago)
A Thomas
Since taking up a rental with Eightfold Property. I've found them to be very professional and always prompt when dealing with any issues. I Also have found Eightfold Employees to be very friendly and very helpful. Highly recommended.
Tenant
5th Mar 2024 (10 mo. ago)
G Mcfarlane
In my experience dealing with eightfold letting agents is an ongoing pleasure with a no fuss professional approach towards our tenancy.
Tenant
5th Mar 2024 (10 mo. ago)
K king
Awful agency! Please don’t waste your time and energy with them! So unprofessional, careless and unhelpful. Please steer clear. I am a student and they just take advantage because they think they can. If I could I would give less than one star!
Tenant
23rd Feb 2024 (10 mo. ago)
J Budden
Brilliant service with rapid communication!
31st Jan 2024 (11 mo. ago)
D Wood
Just extremely helpful and friendly! Nothing is ever too much trouble. I was recommended Eightfold by someone years ago and I wouldn't have anyone else look after my place.
Landlord
17th Jan 2024 (11 mo. ago)
V breton
Very good communication. Lovely helpful team that was very understanding when I moved in. I had a lot of bad experience with other letting agency. But this one is one we can relie on! Thank you!
Tenant
16th Jan 2024 (11 mo. ago)
N Wright
I have used Eightfold property for 12+ years. I have always found them to be professional and accommodating to my request. Both my properties are fully managed by Eightfold and I’m very pleased with Service I receive. I would highly recommend to anyone else who is wanting to use Eightfold property. Keep up the good work & thank you for the continued excellent service.
Landlord
7th Jan 2024 (1 year ago)
K Bryant
Dan and Jeanette are our main contact points at Eightfold and we cannot fault them, they are super friendly, approachable and efficient. They helped us get some issues resolved within the property super quickly and with ease. I wish all agencies were as fab as these guys! Thankyou!
Tenant
6th Jan 2024 (1 year ago)
S barker
I’ve found dealing with Eightfold property agents very good. They have been easy to contact and communicate with. The whole process has been very smooth and I’m really happy in my new home
6th Jan 2024 (1 year ago)
S Horn
NO STARS. Left me for 4 days with no heating in -2 despite speaking on the phone and via email on the first day.
Were extremely difficult about providing a dehumidifier to battle huge damp problem and water running down walls in every room but one. Heating broke again over Christmas and despite emailing a number of times, the only reply I received was one asking for rent I’ve already paid (I’m still waiting for a response regarding heating which has been broken now for 4 days).
Incompetent and sarcastic.
Tenant
28th Dec 2023 (1 year ago)
C Martin
After moving into a property that wasn't ready to be moved into as decorating equipment and tools were left in one of the rooms that wasn't completed leaving one housemate unable to move in we was quickly abandoned by the company and given rude attitude and responses when we complained,
We paid for the bills included contract to which we had no heating for a month and a half, and we had no WiFi for 3 weeks when we was paying for it in our package, when we complained to them about this and asked for a rent reduction we was told "no not until we pay the rent in full" for the first month of having no heat or wifi when we did pay and returned to them about it they refused to acknowledge our reduction request ignoring emails telling us they "don't check that inbox" when it's their admin email address and yet provided no alternative,
and that wasn't even the worst, please see images attached to see the wonderful world of mold and state of the house we had to live with and still do to this day, they tell us to use their ticket system fix flow to report issues, we did for mold and no one responded or showed up, or even tried to contact us about it.
Id recommended highly to not stay in a eightfold property as the company only care about your money and they'll leave you to live in a favela house then take no responsibility for their own incompetence and blame you, when the house was already falling apart.
Tenant
26th Dec 2023 (1 year ago)
M Jhaj
Me and my group had the worst possible experience imaginable with Eightfold Property. If you are a student (or otherwise) looking for properties to rent in Brighton, avoid this company. In our experience, terms that were clearly expressed previously by them, both written and spoken by the lettings manager himself, were later made out to be mere “mistakes” and so deadlines for due payment were drastically changed. They scoff down the phone at you when you enquire about terms of contract, and on one occasion we were hung up on by them. They are poorly trained in customer service, exceedingly ill-mannered and a both a disservice and waste of time to anyone with a genuine interest in seeking out property in Brighton.
Edited: I am revisiting my previous review to affirm that I have no regrets about my initial assessment of your service. Having rented with other agencies during my second year and now privately in my third year of university, I've found them all to be more graceful and professional than your agency could have ever been. The countless other one-star reviews seem to agree with me. Contrary to your claim of a 'saga,' we consistently kept you informed of the situation and updated on every change of circumstance. Having now experienced renting with other agencies and landlords in the Brighton and Hove area, I can confidently stand by my initial review. There are indeed more reliable and professional agencies available. I sincerely wish you the best of luck in enhancing your customer service and professionalism!
Tenant
20th Dec 2023 (1 year ago)
R Haynes
I've found the folks at Eightfold Property to be both friendly and helpful. It can feel daunting being a landlord, especially when things don't go to plan, and they have given me really sound advice on a number of occasions as well as facilitating solutions to practical problems.
Landlord
19th Dec 2023 (1 year ago)
M Tarran
Eightfold has been fantastic in supporting us with rental properties, Dan was great when showing us around the house with speedy responses and knowledge of the surrounding area and has answered any questions asked! Jeanette is fab, super helpful when we’ve asked any questions and been on it with communication between us and the landlord always speedy! Thanks so much guys- you’re great!
Tenant
17th Dec 2023 (1 year ago)
J Mccloskey
I've always found Dan and the team at Eightfold extremely professional and responsive over the last six years. They have managed all aspects related to my property to the highest standard. Based on my experience, I've no hesitation in recommending them strongly.
Landlord
9th Dec 2023 (1 year ago)
M Hope
I have been renting from eightfold for a few years now and I am really pleased with the service from all the staff, they have always been really helpful. Overall would highly recommend eightfold property.
Tenant
8th Dec 2023 (1 year ago)
D Barnard
Great communication between Myself (Tenant) and Agency (Landlord). Maintenance issues dealt with promptly. Rent Receipts and reminders are emailed to me monthly. Happy home here!
Tenant
8th Dec 2023 (1 year ago)
J Lord
I've been living with Eightfold for 4 years now and it's been great. The property is large and spacious and the rent is reasonable (which these days is a miracle)! They have also been extremely flexible with our contract and allowed for people to move in and out without having to have everyone leave at once.
They always come to fix our problems quickly. We have had a hob and oven replaced with no hassle after first inspections and they don't skimp on the hardware.
The general contractor, Deane, is especially brilliant and is always so kind and goes above and beyond to help with issues.
Brighton itself will always have some issues with old buildings and damp walls etc but they've always done their best to help us out and speedily too.
I would recommend this agency, having lived with 3 others in the city previously who provided nowhere near the level of service and flexibility!
Tenant
5th Dec 2023 (1 year ago)
L Kirby
Fantastic property agent! Always super quick to resolve any issue that may occur and have a wide range of beautiful properties available.
5th Dec 2023 (1 year ago)
F wilkins
would give 0 stars if possible
26th Nov 2023 (1 year ago)
I barlow
would give 0 stars don't even bother
25th Nov 2023 (1 year ago)
M Owen
Having moved into the house with a hole in the bath, unaware we had to wait 3 months before we were able to use the main bathroom. The contractors came and replaced the entire bathroom without our knowledge - they turned up we were not informed and assumed they would just replace the bath. We filed for compensation for this lack of bathroom at Christmas, were messed around and told they were in the process of sorting it every time we asked them between December and August (when we moved out) after moving out we were then told the landlord refused compensation.
Throughout the year reported several issues which were disregarded. The state in which we moved into the house was unacceptable and we should have been told beforehand that we would have one shower. We were not informed that the whole bathroom was being renovated, and would leave us with one of windowless toilet & very mouldy fly infested shower for such a long time, bear in mind there was 6 of us, this is against regulation. We would not have signed the tenancy if this was the case.
After the new bathroom was finished, glue was seeping up from the floor. We reported the glue on the new floor and the leak in the bathroom several times. This was not fixed, and instead the plumber ripped the panel from the bottom of the shower and did not return to fix this, again we followed up with this, and it was not fixed.
Several times we had to chase the agency up about the mould issue in the bedrooms as it was affecting our health, this took too long to be sorted out, and was only done after we informed you we would escalate this with health services.
The tenant before us was charged £200 for a new mattress, which was not bought in the ground level front bedroom, when I contacted them about this I was ignored, the mattress was water damaged from issues in the house the previous tenants had to deal with, the mattress as a result was filthy. I did not receive a new mattress despite taking the £200 from the previous tenant.
We have chased up the compensation several times and had to continue to do so after leaving. , as a result we withheld the last months rent, we were then told the compensation would not be considered until the rent is paid is unacceptable as the compensation should have been sorted out when we sent the form in at Christmas.
We were within our rights to withhold rent due to the experiences we have had. We were told that we were within our rights withhold rent via a phone call and once this was mentioned the agency insinuated we lied.
We were told the rent and the deposit were two separate things, later on the agency changed their stance on this.
The return of the full deposit was used as an incentive for us to move out of the house earlier than the tenancy said. So the fact we were later told that the deposit would not be returned until the rent is paid suggests that there is a reluctance to return the deposit because we did not move out earlier.
The experience we had was abysmal, we were messed around throughout the tenancy and continued to be when we moved out.
We are not the only ones to have had such a poor experience with eightfold, several others have also complained about the agency.
Bear in mind these pictures do not show how much damp there was in the house, this is one room, and it affected several rooms.
I would not recommend eightfold at all.
Tenant
24th Nov 2023 (1 year ago)
A Swanson-Zajac
Having moved into the house with a hole in the bath, unaware we had to wait 3 months before we were able to use the main bathroom. The contractors came and replaced the entire bathroom without our knowledge - they turned up we were not informed and assumed they would just replace the bath. We filed for compensation for this lack of bathroom at Christmas, were messed around and told they were in the process of sorting it every time we asked them between December and August (when we moved out) after moving out we were then told the landlord refused compensation.
Throughout the year reported several issues which were disregarded. The state in which we moved into the house was unacceptable and we should have been told beforehand that we would have one shower. We were not informed that the whole bathroom was being renovated, and would leave us with one of windowless toilet & very mouldy fly infested shower for such a long time, bear in mind there was 6 of us, this is against regulation. We would not have signed the tenancy if this was the case.
After the new bathroom was finished, glue was seeping up from the floor. We reported the glue on the new floor and the leak in the bathroom several times. This was not fixed, and instead the plumber ripped the panel from the bottom of the shower and did not return to fix this, again we followed up with this, and it was not fixed.
Several times we had to chase the agency up about the mould issue in the bedrooms as it was affecting our health, this took too long to be sorted out, and was only done after we informed you we would escalate this with health services.
The tenant before us was charged £200 for a new mattress, which was not bought in the ground level front bedroom, when I contacted them about this I was ignored, the mattress was water damaged from issues in the house the previous tenants had to deal with, the mattress as a result was filthy. I did not receive a new mattress despite taking the £200 from the previous tenant.
We have chased up the compensation several times and had to continue to do so after leaving. , as a result we withheld the last months rent, we were then told the compensation would not be considered until the rent is paid is unacceptable as the compensation should have been sorted out when we sent the form in at Christmas.
We were within our rights to withhold rent due to the experiences we have had. We were told that we were within our rights withhold rent via a phone call and once this was mentioned the agency insinuated we lied.
We were told the rent and the deposit were two separate things, later on the agency changed their stance on this.
The return of the full deposit was used as an incentive for us to move out of the house earlier than the tenancy said. So the fact we were later told that the deposit would not be returned until the rent is paid suggests that there is a reluctance to return the deposit because we did not move out earlier.
The experience we had was abysmal, we were messed around throughout the tenancy and continued to be when we moved out.
We are not the only ones to have had such a poor experience with eightfold, several others have also complained about the agency.
I would not recommend eightfold at all.
Tenant
24th Nov 2023 (1 year ago)
A Bell
Dan, James and the team at Eightfold have done an excellent job at managing my properties. They have been highly responsive to any of my queries, and are on the ball when it comes to dealing with any issues that have arisen. I’d recommend them to any landlord.
Landlord
23rd Nov 2023 (1 year ago)
M Burford
Moved in to a recently painted flat (in April) which was clearly covering up lots of mould in the flat. After 4 months of requesting for fixes on numerous things; broken back door letting in water, fan in bathroom not working, rendering on exterior of property bust ETC.. nothing had been done (the request was during summer when the weather was reasonable). A dehumidifier was offered 2 months later after pestering them about the request but this has had a limited impact to all of the mould in each room. We could fill up a dehumidifier within 4 hours in certain parts of the room and this was the only immediate solution they gave. This is now affecting my health and the agency have not been able to document any of my issues positively, asking for photos a number of times when they were in a previous email etc... not documenting the issues correctly.
During this whole process I have had limited contact from the agency, and the maintenance team have been better after going in, in person. There were however promises made about getting these issues resolved, and although there was no time frame mentioned, two months and no contact is not good enough.
Will be moving out ASAP because this is negatively affecting my health, with all the moisture and mould spores in the air.
Tenant
22nd Nov 2023 (1 year ago)
L Knowles
Not responding to emails about deposit.
20th Oct 2023 (1 year ago)
R Butters
Absolutely dreadful company - despite my son moving out of his property on 2nd Oct they have still not paid back the deposit - albeit with some deductions, which i accept.
They will not deal with me as I’m not on the tenancy despite me being guarantor, paying the deposit and the monthly rent.
My son has emailed and they have not returned his emails.
Steer clear of this managing agents they will find any excuse to with hold deposits
Tenant
19th Oct 2023 (1 year ago)
M Soares
Having struggled a little to find new tenants for our commercial property, Eightfold were recommended to us by a client. Max was knowledgeable and efficient and found us a tenant quickly. I would recommend Max without hesitation.
Landlord
9th Oct 2023 (1 year ago)
E Watson
Once again, letting agent Paul super helpful with assisting me when I couldn't find the electricity meter... always brilliant service from Eightfold. Thanks again.
Tenant
6th Oct 2023 (1 year ago)
D Shakir
Jack bree and Max pollock have been absolutely wonderful. Jack was so patient when showing us around the two properties we had an eye on. He answered all of our questions with a smile. Honestly appreciate you guys! Thanks a lot!
4th Oct 2023 (1 year ago)
D Bedford
All the team were very helpful, friendly and efficient. Thank you!
18th Sep 2023 (1 year ago)
L Shehata
Great communication, amazing service and so professional team. The first communication was with Robert who did us excellent job of buying our property. Robert was patient, supportive, helpful and highly experienced.
Robert highly recommended Dan to manage the property which is so helpful as he is an expert and knows what he is doing. Also we had lots of help from Charlie and Kyle. They did a great job for us.
Lots of thanks for all the team. We are grateful and appreciate what they did for us.
Buyer
10th Sep 2023 (1 year ago)
A Lennox
Maintenance Issues got resolved quickly and always had good communication with the agency. Would recommend.
25th Aug 2023 (1 year ago)
B ZOCCOLA
Hi Dan,
It's been 2 weeks since gave you notice on the 3 flats that you've been managing on my behalf and to date I've yet to receive back signed confirmation of notice and the information requested on flat 2 section 21 notice plus outstanding information on flats 5 and flat 7.
Please advise when I am likely to get this documentation.
Kind regards
B
Landlord
16th Jul 2023 (1 year ago)
B Hart
Eightfold have managed our rental properties for many years. Given their excellent property management services when it came time to sell a property we tasked them with the process. Robert, Dan and the team did a great job, they know the Brighton and HMO markets like the back of their hands and can be trusted in every step of the process.
Seller
29th Jun 2023 (1 year ago)
E Watson
I had a very short space between the property being available and move in date and as such, there were a few bits and pieces that required fixing or attention (including a fence panel, the shower etc) which were addressed and FIXED (!!) very promptly and efficiently by the contractors and the contractors in attendance have all been great. Very knowledgeable, friendly and provided solutions. I was expecting a lot of push back or dragging of heels which has not been the case at all. During the actual process of getting the tenancy in place, all staff I have met or spoken with have been incredibly helpful (credit checking, viewing of the property, the accounting team and contracts etc) and it has been very reassuring and made a, usually very stressful process, smooth and easy... and then the only stress I have had is the fun of actually moving itself. All in all, a great experience so far...
Tenant
23rd Jun 2023 (1 year ago)
S Williams
House sale - we used Eightfold to sell our property, as they were our managing agents when we were letting the property and they knew the house. We were very happy with their service, Robert ensured that we were kept informed at each stage of the process and went above and beyond to get the sale completed.
They were professional and helpful and we would definitely recommend their service.
Seller
21st Jun 2023 (1 year ago)
B Ann
This is by far the best letting agency I have ever used! They treat you as a person with kindness and dignity. Highly recommend!
Landlord
19th May 2023 (1 year ago)
M Fairbairn
I am a student in brighton looking for accommodation and this review is a warning to other students or those looking to rent that Eightfold is not worth the trouble. Finding a house is no easy feat and when met with behaviours such as those demonstrated by the Director of Eightfold it becomes all the more difficult. In the beginning communications where positive and we were hopeful this was the house for us, however, as soon as interest was shown in the property emails and communications from the agency ceased. A little disheartened we, in a polite manner, continued to contact the agency trying to find out if the property was still available. In return we received many unwarranted, unprofessional and outright rude emails from Dan the companies director many of which were personal attacks and sarcastic remarks. In light of this I have read some other reviews and found many others have received the same treatment, so please to save yourself some time and grief use an alternative agency.
11th May 2023 (1 year ago)
Anonymous Tenant
This company gave false information on a number of times and ended up having to repay money back.
Students are over charged by eightfold and eightfold will not allow any phone contact at end of tenants agreement. Causing much distress and a financial burden on student’s. They also used old photos and damage from previous tenants trying to justify there fraudulent claims.
Tenant
30th Mar 2023 (1 year ago)
D Riggs
Friendly people. Referencing checks were really quick and simple. Glad I went with Eightfold.
24th Feb 2023 (1 year ago)
P Fascio
As a buyer I couldn't ask for a better agency than Eightfold.
Robert Hawley was tremendously helpful with our buying process. We had a really tight time frame to complete the purchase and he did everything he could to help us meet the deadline.
The service was excellent and always responding very quickly to our queries. We are so grateful!. 100% recommended
Buyer
8th Feb 2023 (1 year ago)
L grace
Rented a property as a student with eightfold for a year- never replied to any of our emails/calls, the ceiling basically fell through with a huge leak and they did nothing about it, beds were so uncomfortable that we couldn’t sleep, turned up for viewings unannounced, tried to charge us £800 for cleaning as we left even though we spent literal days cleaning the house head to toe before we handed our keys back- and took 4 months to give our deposits back, did their best to con us out of as much of our deposits as they could.
Tenant
4th Feb 2023 (1 year ago)
L Gravett-Curl
Do not rent with this letting agency especially if you are a student ! Would give them 0 stars if possible. Firstly over charged for a flat which was falling apart with numerous issues. The letting agency told work men to let themselves in with a key , so would wake up to random men being in the house with was awful considering we were a flat of 4 girls , also illegal and against tenants rights but they don’t care . They have tried to take thousands off our deposits, charging over £600 for a clean even though the flat was a state when we first moved in and we cleaned throughout before leaving . It’s been 5 months and we still haven’t had our deposit back . Terrible communication and customer service, so overall useless. Dan Lyon’s as an agent was particularly rude and unhelpful with the situation. Don’t trust this money grabbing letting agency with your money as you won’t get it back.
Tenant
24th Jan 2023 (1 year ago)
K Anderson
Absolutely terrible do not rent with them. If I could rate 0 stars I would. They lie and do not do things with care for anyone.
When we moved in the apartment had not been professionally cleaned, many appliances broken, windows broken, completely unacceptable living standards. We documented all these things and sent back to the agency to add to the itinerary but they did not. Throughout the year many things went wrong, bathroom ceiling fell down on Christmas eve etc, and we tried to speak to them about it but no progress. 11 months into tenancy we had a meeting with lettings manager to discuss these issues, our additional itinerary sent at the beginning of the year and hopefully come to a conclusion. We tried to be as reasonable as possible but no such thing was done.
It has now been 3 months since moving out and our deposit has still not been returned. It was agreed that cleaning fees would not be added to deductions but they have been. They have tried to make deductions for things despite having proof it was there to begin with and have not been fixed even when reported. We are having to take legal action as they simply will not have a meeting with us or take us seriously. My advice would be to NEVER get involved with them in the first place.
Tenant
17th Nov 2022 (2 years ago)
Anonymous Homeseller
Grate company
Seller
17th Nov 2022 (2 years ago)
C Hammond
Great service, good communication. Thank you Dan and team.
15th Nov 2022 (2 years ago)
C Smith
The worst company I’ve ever dealt with. We had a rat infestation almost our whole tenancy. It also seems that everyone has had the same experience with them when trying to get their deposits back. Nobody ever answers emails or calls. The only way we managed to get their attention was by sending a letter to the owners home address, which got him nicely angry and our deposit was returned shortly after (although over £600 is still in dispute). Avoid this company at all costs and if you’ve been a victim to their slimy ways of operating then make sure you report your experience to the ombudsman.
Tenant
7th Nov 2022 (2 years ago)
Amy
honestly awful do not rent with eightfold. if i could leave zero stars i would. when renting with them in a student property they would not respond to our messages about needing things fixed, cleaned etc it took weeks for damaged to be repaired. when moving out they tried charging us half of our deposit which included a cleaning fee but the property was filthy when we moved in as it hadn’t been professionally cleaned. they still haven’t given us back our deposit after 2 months. DO NOT RENT WITH EIGHTFOLD
Tenant
29th Oct 2022 (2 years ago)
B Baker
They will try their very best to con you out of your deposit.
You can clean your property from top to bottom with immense attention to detail. Spending hours upon hours making sure it is absolutely spotless... and lo and behold they will email you asking for a £500 cleaning fee. (Which probably gets paid to another one of Dan Lyons companies to do the work)
Do not rent with these people, ever
Tenant
18th Oct 2022 (2 years ago)
S Costalas
Unfortunately my housemates and I have had nothing but a very bad experience from Eightfold. All started well with the moving in and somewhat of the house maintenance (although it seemed they pick and choose what jobs to respond to). It has almost been 2 months since we moved out of our house, we received our leaving admin 4 weeks late... where Eightfold are trying to charge us for issues that already existed in the house (ones they even posted in the move in agreement). We responded with a house email to dispute this and ask for a recalculation and yet again we have heard nothing. Eightfold are comfortably holding our money and wont respond to any emails / calls. Ive sent a formal complaint which has been ignored. I would avoid Eightfold at all costs, especially if you're a student!!!! If anyone knows the best way to orchestrate this so we can have our correct deposit returned please let me know!!
Tenant
5th Oct 2022 (2 years ago)
M Tanner
After having a few problems with our new property, Stacey came round to do a maintance inspection and was extremely helpful. He quickly sent follow up emails with solutions and made us feel really supported!
Tenant
28th Sep 2022 (2 years ago)
M Syed
Sam Gil can you e-mail please. We are in the same position. For anyone else reading this, I will write a lengthy review soon. But in short: the checkout report for the property I was in was done BEFORE the tenancy ended which is not allowed. I will seek legal advice and escalate this further if nothing changes/they don’t reply to my emails.
Tenant
12th Sep 2022 (2 years ago)
A L
As a buyer, the level of service I received from Eightfold Estate Agents over the last 3 months has been exceptional. Robert Hawley and his team were absolutely brilliant. Highly professional and knowledgeable, nothing was too much trouble and crucially for me during what can be a stressful process, my queries were responded to quickly. I am so impressed I’ll be using Eightfold’s services again in a few weeks to rent the property out. No better endorsement than that.
Buyer
9th Sep 2022 (2 years ago)
O Pylypenko
This is the best agency in Brighton. I am very grateful to them for their excellent work. They answer calls quickly and resolve any issues quickly. Special thanks to the lettings manager Kyle Woollon and the admin team. I had to complete all the documents within two days and move, which is practically impossible. The team did an unrealistically great job so that I could do it. If I could give 10 stars for their work, I would.... gladly xxx
Landlord
18th Aug 2022 (2 years ago)
T Watkins
The team at Eightfold were extremely efficient and professional in supporting a person with a child in obtaining a rental property - all concluded from viewing to obtaining keys within 5 days, 2 of which were Saturday and Sunday - it made a huge difference. A really great experience after being let down by some other agents in the area. Highly recommended.
3rd Aug 2022 (2 years ago)
H Hurst
I live next door to a property managed by Eightfold and when I contacted them about the wall between our properties they were efficient and effective in handling this. They really did manage the issue and helped find a solution with kindness and consideration. I dealt with Steve.
27th Jul 2022 (2 years ago)
D Stev
Dan has been nothing but great the whole year. Not only was he quick to rectify my issues with one of his employees but he also kept regular correspondence during the whole ordeal. I have edited this review to reflect his quick response and prim and proper conduct. If you have any issues with the estate agency simply contact Dan and he will quickly rectify any issues. I definitely would recommend eightfold as they, other than one, have all been lovely and helpful throughout the year. I will definitely be using them again once I'm back in brighton. I will leave the original review there for transparency sale to show how much Dan tried to help me out in my situation, and to show that not ever7 review is as black and white as it may seem.
Note, the following review is outdated and has been changed:
Throughout the year I've had a decent cordial relationship with the staff at eightfold. However, last week I called regarding my houses deposit and for any advice that Dan could provide. Instead of aiding me, Steve, who "knows nothing about deposits" wouldn't let me speak to a member of the deposits team and laughed at me when I asked to speak with Dan. I then asked what day I could call to speak with Dan and he said that he "just wouldn't tell me" and laughed again. This is the same estate agent who didn't know anything about a house he wanted us to move into, and even told us wrong information that Dan had to correct. Disgraceful, unproffesionalism at its finest, had I not had this interaction with Steve I wouldn't have left a poor review, it would have been decently positive. But every single interaction with Steve has been negative and really makes me realise that for a good eightfold experience it's really down to whoever answers the phone. It really does explain to me why there is about 50 percent negative reviews.
20th Jul 2022 (2 years ago)
D Shaw
Eightfold have always been incredibly professional. I have found them very easy to work with with any issues dealt with quickly and effectively. I would highly recommend them.
19th Jul 2022 (2 years ago)
D Crown
from start to finish eightfold were complete professionals. Always available, impeccable knowledge, sales or lettings get completed without a hitch. can't recommend enough.
19th Jul 2022 (2 years ago)
G Smith
As a landlord we've been dealing with Eightfold for 10 years (before they were Eightfold). We've watched them grow and develop and all that time they've always maintained their high standard of customer care. Top marks Eightfold.
18th Jul 2022 (2 years ago)
M Danis
Very professional agency highly recommended
18th Jul 2022 (2 years ago)
M Pinczewski
I've been Eightfold's tenant for over 5 years and I cannot fault this agency. Any maintenance issues were dealt with quickly and promptly. Dan and the team were always friendly and very helpful. Highly recommend.
16th Jul 2022 (2 years ago)
A moors
I don't really do reviews, but these guys got under my skin. We did not have a good experience with Eightfold. We paid our rent on time.
We moved out because the landlord didn't address the mould problem. No one should live in a mouldy flat, but the landlord knew I was battling cancer at the time.
Then they tried to keep most of our deposit and charge for things that were already broken or clearly not our fault and we had to go through MyDeposit to get it back, this took 5 months. We didn't end up getting everything back, because our pictures of dirt in the flat when we moved in were not time stamped. We end up paying for some wear and tear on the paint work as well, they initially charged us to get the whole apartment repainted. We agreed to pay for the oven clean, but they initially charged us oven, hob and extractor fan and this amount didn't correspond with what they had actually paid to get this cleaned!?
Communication wasn't good throughout. They waited 3 weeks or so to reply to every email. At one point they just came in with new tenants, didn't ask us or let us know.
Worst thing is that now we've been through the process, we've seen all the detailed bills and they just painted over the mould again!!! Our rent was £1250pcm.
I think Eightfold is buddying up with landlords to harvest deposits, hence some positive reviews.
Advice for new tenants: Take a lot of pictures (timestamp!) when you move in even and especially from behind the toilet.
14th Jul 2022 (2 years ago)
DirtsoundBoy
Deposit harvesters. The move out process was disgusting with members of staff being incredibly rude along with unannounced visits from new Tennants. Take pictures of everything when you move in ensuring the pictures are time dated, same with the move out.
12th Jul 2022 (2 years ago)
M Radwanska
I am very happy with Eightfold Property. They find me a property when I first came to Brighton and were very helpful as I didn't know much about the process of renting in England.
Tenant
30th May 2022 (2 years ago)
O G
My experience with the lettings team at Eightfold Property has been excellent. They are quick to respond, helpful and professional and just a pleasure to deal with. I've used them for the last 3 years to rent my flat and I would highly recommend them.
Landlord
30th May 2022 (2 years ago)
J Porter
I've rented with Eightfold in Seaford for a while now and myself and family have always been made to feel looked after and cared for. All the staff I've had the pleasure to interact with have been extremely helpful and polite as well.
Tenant
29th May 2022 (2 years ago)
G Alexander
Thus far, the experience has been incredible. I am the lead tenant of a professional house share I founded last October, the agency is very accommodating even with a contractual change which is very stressful for me but they are handling it extremely well. I cannot fault the agency, best I have ever used,
Tenant
26th May 2022 (2 years ago)
K Hale
Erected scaffolding in my property without my consent and it’s still there after 6 months. I’ve called multiple times asking for it to be removed and they keep saying they need more time with lame excuses. Lied to me on the phone and said it wasn’t them who arranged the scaffolding. When you email an agent they ignore you. Do not trust them.
Landlord
26th May 2022 (2 years ago)
V V
Eightfold Property is the best agency we've ever had! The team is always responsive, friendly and happy to help. Most issues we had were solved next day by a team of really good contractors.
Tenant
25th May 2022 (2 years ago)
M Gojic
Helpful, knowledgeable and always professional. That's all I can say about Eightfold Property after being their tenant for the past three years. Everyone is friendly and there to provide exceptional service. Thank you Dan and the team.
Tenant
25th May 2022 (2 years ago)
C Allerston
Absolutely amazing service! Dan Lyons is incredible! highly recommend if you are looking for a place to rent!! Better than any other companies I’ve been with !!
Tenant
25th May 2022 (2 years ago)
O hawkins
My housemates and I had a group tenancy, Eightfold allowed one housemate to make a deal with them over rent that he hadn't paid without the agency or him telling any other housemates, and then took it from our group deposit at the end... the deposit which took two months to return to us despite many un-answered emails and also visits to Eightfold to try and get answers. Professionalism at its worst.
Tenant
20th May 2022 (2 years ago)
J Blackshaw
We have had exceptional service from Eightfold. Always responded promptly to any maintenance issue.
Jeanette was always on hand to answer our queries and both her and Dan ensured the move to another property went as smoothly as possible.
Very friendly and approachable as agents.
19th May 2022 (2 years ago)
G Carre
Eightfold Property are a very efficient company and have been extremely supportive to myself as a tenant during my rental period.
Dan in particular has always been on hand with sound advice and Eightfold as a collective have consistently been expertly communicative.
Moving forward, I am renting another property through Eightfold because I consider them to be a very trustworthy and reliable letting agency.
Huge thanks to Dan and the Eightfold Team.
Tenant
16th May 2022 (2 years ago)
T Burleigh
Excellent service, fully recommend as a Landlord.
Landlord
13th May 2022 (2 years ago)
G Breen
Very professional and efficient team at Eightfold Property. I recently moved out from one of their rentals and arrangements for repaying deposit were smooth and hassle-free. I'd highly recommend them.
They also provided a prompt repair service with a few minor issues during the lease.
Tenant
11th May 2022 (2 years ago)
N Aldredge
Students AVOID! I was with eightfold for a year whilst I was a student and their customer service was terrible! They never answered emails or calls.
2 years after I move out I’m being sent letters to my house saying I owe over £1000 for gas and electric when that letter should be going to the landlord. I have told Eightfold this but they clearly haven’t done anything as the letters are still coming!
Just save yourself the hassle and go with someone else!
Tenant
4th May 2022 (2 years ago)
S bond
I rent my house out through Eightfold and have found them really compliant and it was a very straightforward process. Always willing to check I'm happy with how it's going and answer any queries in reasonable time too.
Landlord
28th Apr 2022 (2 years ago)
J Boniface
Eightfold Property has been managing my flat for the past few months and have done a great job so far. There have been a few issues that they have helped me sort out very quickly. They have a friendly yet professional approach and I would certainly recommend them to anyone looking for a management company.
Landlord
5th Apr 2022 (2 years ago)
J Kearney
The maintenance man Stacey is an absolute diamond!!! This is the first time since living with eightfold that we have felt proper support and we are very grateful to him. He has been nothing but helpful to us and has gone above and beyond to fix our maintenance issues.
24th Mar 2022 (2 years ago)
B Mosley
After a lot of difficulties previously, eightfold hired a new head of maintenance (Stacey) and we have seen such an improvement and now have no problems with eightfold. Whenever we have a problem Stacey comes round really quickly to sort out the problem which before took weeks. Also a really nice guy and very understanding.
16th Mar 2022 (2 years ago)
E Stella
Poor service.
The house had a broken boiler at the time of their supervision before we had to move in, but apparently they didn't seem to notice. It took 10 days of cold showers and no heating since the time of our notification up until when someone acted and that was because we contacted a private worker despite our repeated emails.
They are still yet to contact someone for repairing a broken lock I notified about 5 months ago.
The owner is failing to pay the bills, and the agency is ignoring every email we send.
At the time of coming to visit an apartment before renting, the agency's employer was unprofessional and didn't seem to know anything about the apartment.
We are midway through the tenancy and this could yet get worse.
Tenant
7th Mar 2022 (2 years ago)
C Fenn
Myself and my partner are overseas landlords and after our original letting agency merged with Eightfold Property they have now become our agents. We have recently had some issues with our tenant which ended in them vacating the property very abruptly leaving us without a tenant and with various works that needed to be completed at the property before it could go to market again. Dan and his team have been great, organising all the necessary works required, obtaining new marketing material and finding us a new tenant all within a 2 week period. Dan is always on hand if we need assistance and being in Australia means we have a big time difference, but he has been great at keeping us informed and answering any questions that we have no matter the time of day. Our new tenant is due to move in this week and we are very happy with the service they have provided. We would have no hesitation in recommending Eightfold Property to manage your letting property. Thanks Team!
Landlord
3rd Mar 2022 (2 years ago)
N Foyle
The majority of my year with Eightfold was pleasant to be honest, I loved the property I was staying in, however how they dealt with post tenancy has made me completely change my opinion about them. I left the property the end of August and I just got my deposit back yesterday, they tried to charge me damages to the room even though they had proof that the damages occurred before I even moved in, they also tried to charge me for a replacement mattress as they said they had thrown my one away, however, I messaged the person who took over my lease and found out they didn’t throw away the original mattress and lied to charge me an extra £100. They have been rude on the phone and email to me and to other tenants who left and took ages to solve a bug problem in which got so bad one of my flatmates had to move out. Again I really did enjoy my year in my flat but the whole ordeal afterwards really made me realise how they try and cheat people out of money, and from the looks of other reviews, I guess I’m not the first one
Tenant
2nd Mar 2022 (2 years ago)
J W
Had a good experience purchasing a property through Eightfold. Efficient, helpful and swift in making the transaction happen.
Buyer
9th Feb 2022 (2 years ago)
D Mckeown
During the tenancy we informed the agency of several problems with the property that were in their interest to fix, yet there was a complete inaction despite being told they would promptly get to it.
Even worse was after leaving the property, the agency straight-up stonewalled myself and the other tenants when it came to returning the deposit. Emails and phone calls were left unanswered and I had to initiate arbitration with the deposit protection scheme (myDeposits) to even get them to participate in a conversation. Only here did they actually provide the check-out inventory and slapped on a £400+ cleaning fee that the arbitrator themselves reduced as they saw at as being completely unreasonable. It has taken a total of 5 months to return what was left of our deposits which is absolutely dreadful, and they have tried to drag their feet at every step. I understand it can be difficult to find property in Brighton but if you can, please avoid this one
Tenant
22nd Dec 2021 (3 years ago)
J Smith
They were very responsive before we signed the contract but afterwards they seemed impatient every time I contacted them. We didn't live in the house due to COVID but we ensured the house was neat and clear of mould before moving out. However they took £400 out of our damage deposit for general cleaning even though in their report the only damage stated was dusty windowsills. Also it took almost 4 months for us to receive what was left of our deposits back since they were not responding to our emails. Then they tried to blame us for the delay.
Please, I read bad reviews and went with this agency anyway because I loved the apartment but I really regretted it.They always spoke as if we were a nuisance to them and constantly seemed irritated. Unless you are okay with losing so much money don't go with them!
Tenant
14th Dec 2021 (3 years ago)
A Cannell
Letting agent was over a hour late to the viewing, then proceed to tell me the property would be ready on a date, this then turned out not to be true and then started not replying to my emails.
My friend has also had a bad experience, she rented from them and are still waiting for there damage deposit back this is over 4 months ago.
Tenant
17th Nov 2021 (3 years ago)
G Hughes
Currently living in one of their properties as a student , have had multiple maintenance issues which they don’t respond to and when they eventually do after hassling them it takes weeks for them to send people to look at it , would definitely not recommend going with this agency ! Especially if your a student , they couldn’t care less
Tenant
12th Nov 2021 (3 years ago)
E Blackman
Awful! We moved into a property that was unclean and on move out they deducted £712 from the deposit even though the property was left in BETTER condition than when we moved in. We left the property on the 27th of August it is now the 4th of October and we have still not received the reminder of the deposit despite being told that we would receive it two weeks ago. Multiple emails have been sent throughout the tenancy and after which have not been responded to and on the occasion they were there was only a partial response.
Tenant
4th Nov 2021 (3 years ago)
A Davis
Generally unhelpful, uncaring, unresponsive estate agency
They are incredibly unprofessional.
2nd Nov 2021 (3 years ago)
L willis-gray
My partner and I are in love with our new home. I would highly recommend Eightfold Properties to anyone looking for a change. Excellent, friendly and efficient agents ready to help you no matter the circumstances.
2nd Nov 2021 (3 years ago)
N Lyra
One of the worst agencies I have had to deal with. We have moved out 2 months ago and they have not paid us back our deposit or even sent us a break down of it. Incredibly unprofessional. Tried to find faults in us as tenants even though we left the house spotless and returned everything as it should have been. Did not respond to any maintenance requests and only ever did if we brought up rent. They were under a different name before changing their name to Eightfold Property, it may be because of the foul reviews they had under their previous name. The only redeeming quality I can think of is if I receive my full deposit back... if we even get our deposit back at all.
Tenant
27th Oct 2021 (3 years ago)
H Stitt
Hands down the most unprofessional accommodation agency I have ever dealt with. Lied to us about the inventory and tried to keep our deposit. Please avoid this company.
Tenant
14th Oct 2021 (3 years ago)
A Saraf
I moved to Brighton 2 years back and Eightfold property provided the apartment at a very good location. They are very through professional and very responsive. They are prompt in attending to all the issues during my 2.5 years before I moved out of the country. I am happy with their services. Thank you Dan for all your support during my stay.
Tenant
13th Oct 2021 (3 years ago)
C dudley
Been two months and had multiple emails about deposit ignored. Students beware and NEVER ever go with them. They know what they are doing taking advantage of students who can be as young as 18. I'm still pestering them to get our deposits back and we are getting less than half. ( if we ever receive it)
Tenant
12th Oct 2021 (3 years ago)
S Vallentyne
Eightfold took over the property Iv been living in for the last 11 years. Very soon after they took over the landlord decided it was time to sell no reflectionon the team . Dan and his team have helped me find a lovely new home and have gone above and beyond to get me in there before winter. I couldn't be happier at the moment
8th Oct 2021 (3 years ago)
B Roe
I first moved into my flat in Brighton 13 years ago when Eightfold property was under its former name of Brighton Accommodation Agency. Dan the director was ran the business back then as it does now.
I found Dan to be both professional and passionate about the properties he first shows me and after seeing a couple, I decided to choose a flat in the North Laine area. The flat was perfect for me, and would have been perfect for a couple sharing. It was clean, and well maintained. Everything I expected, I was quite satisfied with my decision and pleasently surprised at Dan and Brighton Accommodation (Now Eightfold Property's) empathetic attitude.
Brighton has a notorious reputation when it comes to landlords and renting flats, things have changed now. Dan and the team at Eightfold have done a grand job in changing that attitude and to his hard work and credit, I think this needs to be recognised.
I never once had an issue with Eightfold, not in 13 years. They have always been courteous, kind and friendly, always listening and not looking to get you off the phone or short change you when it comes to any maintenance. Gladly, there was very little maintenance to be done on the flat. The odd tap washer, a new washing machine, but that was it.
Its been a thoroughly pleasant experience getting to know Dan and the Eightfold team over the years, not that I had many conversations with them, but when I needed something, even a copy of my contract, they always serviced my requirements without having to ask twice.
Eightfold seems to have been build around the common values of respect and dignity and not what renting a flat used to be in Brighton in the past.
Dan is passionate and enthusiastic about Eightfold, as he was when it was Brighton Accommodation Agency, he and the team care, they want their tenants to be happy and they go the extra mile to make sure that happens.
My only wish is that after relocating to another part of the country that I could have taken both Eightfold and the flat with me as I beleive I'm going to be hard pushed to find a better landlord or flat (for the rental price) not just in Brighton, but in the UK. I was honestly sad to leave.
On a final not, I want to mention the maintenance team? They came to my rescue when on my day of moving out, let me back in the flat after I locked myself out. No charge...just kindness, understanding and a first class service.
I will miss Eightfold, they have been awesome.
Tenant
8th Oct 2021 (3 years ago)
J Ricketts
Letting through Eightfold has been a nightmare. Even from the point we moved in. Any issues we had would be either met with no response or unhelpful and empty promises. In the end, even our Landlord told us to report any issues to themself as Eightfold wouldn't help us. We're now almost month out of our tenancy and despite our contract saying we would receive our deposits in 10 days, we're still waiting. Not for having tried to contact them multiple times only to be met with the same unhelpful promises and a blunt, rude attitude as to when it will turn up. They're operating under the premise that they're really busy at the moment and that they're trying their best, but it really boils down to two options. They either don't have the staff or the facilities to help people get their deposits back under the terms of the contract, or they really just don't care. Not a business that should be operating either way. Avoid if you can!
Tenant
21st Sep 2021 (3 years ago)
A Northwood
Nothing but hassle and rudeness. Our tenancy ended over a month ago, I have been promised the deposit money would be returned about 6 different times over 2 weeks and we still have not had it. Many of my emails get ignored and I can sit on hold for 30 minutes with no response.
Staff have been overall generally unhelpful and rude, despite it being a 'busy time' as they say, they've known our tenancy end date since the beginning of the contract so there is really no excuse. Would not recommend.
Tenant
21st Sep 2021 (3 years ago)
G Airey
I am now moving into my third year of renting with eightfold and I couldn't recommend them more.
Everyone working there is very helpful and always replies to queries straight away. Dan is very helpful and a pleasure to rent from.
Thanks again and am looking forward to renting with eightfold this year
Tenant
18th Sep 2021 (3 years ago)
R Newman
My daughter move out of one of their properties in January. Despite another tenant moving in and paying a deposit we still haven't had our deposit returned. They now hold a larger deposit than they are legally allowed to and do not reply to my emails. I highly recommend you look elsewhere to rent a property or to have your property managed.
22nd Aug 2021 (3 years ago)
G hebron
Highly recommended ……………….
Eightfold have let my student houses for the last 10 years. Dan and the team have always been professional, offered quality advice, made sure that only quality contractors are assigned to Mainenance issues and generally gone the extra mile.
Landlord
5th Aug 2021 (3 years ago)
E Bolongaro
I have been renting a flat with Eighfold for 7years, they have always been helpful and responsive even the biggest issues i have had with the property and Landlord taking a long time to solve the issues.
I highly recommended them.
Tenant
10th Jul 2021 (3 years ago)
J Bunday
Dan and his team always do their very best to secure lets for our properties. Once again this year we have no properties empty due to their diligence and hard work. They have looked after our properties for several years. Highly recommended.
Landlord
9th Jul 2021 (3 years ago)
P Eraut
I am grateful for the guidance received in building my rental portfolio. The price is reasonable and my student HMO has been let every year with a minimal void between tenancies. They have been flexible and helpful in lining up short term tenancies during the Covid crisis, when Chinese students went home. Statements are clear. RECOMMEND
Landlord
8th Jul 2021 (3 years ago)
A Nelson
Dan and his team have been support my business for the 4 years and beening amazing, I never have issues will gaps in tenancy or anything
Landlord
6th Jul 2021 (3 years ago)
L Boon
Eightfold have looked after a number of our properties for many years now. Dan and the team are very helpful and attentive, and genuinely care about our property and offering a good genuine service.
I would have no hesitation in recommending them to any potential landlords or tenants.
Landlord
5th Jul 2021 (3 years ago)
F M
I have been dealing with Eightfold Property for over 5 years. Dan, James and the whole team are excellent at what they do. Proactive, responsive, honest and fair - a breath of fresh air in this industry. Good people - would thoroughly recommend.
5th Jul 2021 (3 years ago)
S Lucas
Tenants avoid! They were late giving back our deposit. It had been several days with tenants already living at the property and they only proposed charges after we chased for our deposit nearly a month after moving out. They wanted nearly £400 for cleaning fees for a 1 bed. They are profiteering despicable letting agents. This is during the covid-19 pandemic and my wife is pregnant. The documents they gave us for moving out said to leave it in the state we found it. The inventory taken for our move in said domestic clean. We cleaned it ourselves the day of leaving. This is clearly a way they make extra money and take advantage of tenants. They have been unprofessional and uncaring throughout and only care about maximising their profits.
Edit: Their below response shows again the lack of care. Couldn't justify the cleaning fees and also claimed to help our move which they did in no way. All they did is cause financial strain by forcing us to dispute the deposit. We still didn't get it all back (£150 out of pocket after disputing). We even had to dispute the whole thing because they did not give it back with the £400 off. Not sure how they are claiming to have helped me, we rented with a different company after. How do they find this review out of the blue when they tried to take £400 for cleaning a 1 bed which was dirty when we arrived and didn't even have a working lounge light among other issues.
The below response is clearly an attempt to save face. They either don't know who they are talking to and making false claims that they helped me which I think is the case considering the dispute has already been resolved and they are asking me to put in a dispute. Or they do and are putting a false message out there to seem like they care.
Tenant
6th May 2021 (3 years ago)
A Marsh
Excellent service in disposal of garage property in Preston Park.
Seller
5th Apr 2021 (3 years ago)
M Aliu
The most unprofessional and unorganised agency I have ever encountered. Staff are rude and lazy, do not solve issues but instead us tenants would have to solve issues ourselves or contact the landlords/landlady of the property to solve them. Absolute joke of an agency would highly NOT recommend.
Tenant
18th Mar 2021 (3 years ago)
R Koker
This agency is the worst agency I have ever been with. They take weeks to respond, talk to tenants in a degrading manner, completely unprofessional. Never recommend! Save yourself the stress and pick another agency.
Tenant
18th Mar 2021 (3 years ago)
H Gann
By far the worst letting agent in Brighton. Renters stay away, landlords stay away if you value letting agents that aren't dressed-up scammers.
Unresponsive throughout the entire tenancy, useless at fixing things, barged in on us without proper notice on many occasions. Worst of all, lied & falsified invoices in an attempt to take nearly half our deposit, then decided to stop emailing/answering phone calls when asked why they've done this. It took 6 months and an extended, drawn out process with the deposit scheme, in which it was found we owed way less than what they wanted (about 10% of what they asked for).
Tenant
2nd Mar 2021 (3 years ago)
P Bates
Really positive experience. I dealt with Max mostly and he was very professional and well informed and helped make the process as smooth as possible.
19th Feb 2021 (3 years ago)
S Buckmaster
We have had an excellent experience renting with Eightfold. The team were quick to respond to any maintenance requests we made and were in regular contact to ensure issues were solved. Dan was extremely helpful when we raised concerns about not being able to return to the property due to the COVID-19 pandemic. He quickly found new tenants, who were able to move in within a week, and our full deposit was returned. We had a much better experience with Eightfold than with another student lettings agency in the previous year, so wish we found them sooner! Thanks again to Dan and the team for being so helpful.
Tenant
18th Feb 2021 (3 years ago)
C Elliott-Williams
The eightfold team have been fantastic during the COVID1-9 pandemic. Dan was responsive to our concerns that as students, we would not be able to return to the property due to online learning and being unable to travel back to our university accommodation. Dan was helpful and understanding and was quick to find new tenants. Dan worked hard to get things moving as quick as possible and within a matter of days we were all moved out. Eightfold were quick to respond to any queries and we had our full deposit returned. Would highly recommend. I would like to personally thank Dan and the team for helping us during these difficult times.
Tenant
18th Feb 2021 (3 years ago)
H Haynes
Professional, efficient, friendly... and Max at Eightfold was an absolute pleasure to deal with. Highly recommended.
13th Feb 2021 (3 years ago)
J Davis
Faultless service and really knowledgeable. An experienced team who clearly know what they are doing. Particular praise for Max who went above and beyond. Will use again.
26th Jan 2021 (3 years ago)
G Price
I secured my latest Commercial premises through Eightfold and found Max an the team to be Professional, organised and a great asset in getting the premises I wanted
25th Jan 2021 (3 years ago)
A Claydon
We have known Max for many years and always found him friendly, helpful, knowledgeable and trustworthy. He is easy to talk to, has looked after us very well and we are very happy to recommend him.
24th Jan 2021 (3 years ago)
H Hill
Students beware - find a decent reputable agency to let from that doesn't have to change their trading name every 18 months! We have just waited five months to have the deposit returned from a student let that finished back in August! We ended up having to seek third party adjudication to have the deposit returned which proved in our favour, but only because we had made sure we had substantial photographic evidence from the start of the tenancy period! Patronising staff who assume that all students are stupid and unable to stand up for themselves!
Tenant
13th Jan 2021 (4 years ago)
I hill
Would urge not to use if you are a student especially
Tenant
13th Jan 2021 (4 years ago)
L Gibbons
It has been a pleasure working with Max for several years. Max provides a proactive, professional and efficient service with a supportive and informative approach. I would not hesitate to recommend.
12th Jan 2021 (4 years ago)
W Robertson
I have dealt with Max over a number of years and he has always been supportive and communicative. I would not hesitate to recommend him and Eightfold Property. He has helped any number of commercial landlord and tenants get transactions over the lines.
11th Jan 2021 (4 years ago)
A Bhimji
We've had a great working relationship with Max for a number of years now and we've never been disappointed - Max is always friendly, happy, professional, informative and finds us suitable commercial tenants in no time. Our best interests are always looked after and we never feel forgotten about. Would highly recommend!
Landlord
11th Jan 2021 (4 years ago)
S F
I used Eightfold to find my fledgeling company an office in late 2020. I worked with Max who was very helpful and easy to talk to and was able to negotiate with the landlord on our behalf. I would highly recommend.
11th Jan 2021 (4 years ago)
J Hatley
We have now used Eightfolds 'services on numerous occasions. Max who heads the commercial property sector is professional and very knowledgeable on the area. His experience helped us secure lettings at full asking prices (even during these tough times). Highly recommended.
Landlord
11th Jan 2021 (4 years ago)
K Rafique
Always willing to help with inquires and open to discussion about potential opportunities.
11th Jan 2021 (4 years ago)
Bunners21
I had been looking for a flat for a while and was running out of time, but the team at Eightfold were really helpful and have helped me into a great new home and I couldn't be happier!
Tenant
11th Jan 2021 (4 years ago)
scottygair
I have been dealing with Max Pollock for the last 12 months on various commercial property transactions. I have always found Max and the Eightfold team to be extremely responsive, prompt, professional and they have a great commercial awareness. I have no hesitation in recommending them
11th Jan 2021 (4 years ago)
J Andrews
Rest assured, as a fellow professional and having dealt with Max on a number of occasions over many years, I can definitely say he is one of the good guys. He knows his market, is very professional and is always a pleasure to pick up the phone to.
11th Jan 2021 (4 years ago)
S Warwick
Such a pleasure to work with Max at Eightfold Property. Professional, knowledgeable and focused on getting the deal done.
10th Jan 2021 (4 years ago)
F Miller
Max at Eightfold managed to find another party to take on our office during lockdown. He did a great job.
Landlord
10th Jan 2021 (4 years ago)
K Hunt
Do not rent from them! After your tenancy ends they will withhold your deposit, and expect you to chase up other tenants to pay absurd fees, without bothering to contact them themselves. They also try to charge you random bills, hoping to get more money if you don't question it! Every time you email or try to contact them they brush you off and put NO effort into doing their actual jobs and resolving issues, just so they can hold onto your deposit for months after the tenancy ends!
Tenant
8th Jan 2021 (4 years ago)
J Reid
Initially the service we received was exceptional, and I stick to that. However, they have consistently failed to do anything productive, even when we are quoted timeframes, they do not stick to them. We were told we would receive our deposit in "up to 3 working days", 5 working days later nothing and no contact.
I just want my money back so I never have to be in contact with this company again.
Tenant
31st Dec 2020 (4 years ago)
A Bray
As a tenant with eightfold property I can’t recommend them enough.
Friendly staff that are always available to help with any issue I have.
Tenant
16th Dec 2020 (4 years ago)
S Robson
I approached for a short term let over Christmas and I was moved in to my place 1 week later. Super responsive and polite and also met my needs instantly regarding time constraints and urgency.
My house is finished to a really nice modern standard and I love that it’s been thought out with students in mind, (two hobs and ovens, extra toilets/showers/fridge freezers). Super happy!
Landlord
12th Dec 2020 (4 years ago)
P Bell
I have dealt with Eightfold as a landlord over last 7 years and have always enjoyed an excellent working relationship with them all.
I especially like their common-sense approach to lettings, which advice I heed more often than not, and their preparedness to listen to their clients. Best of all I value the friendly way they go about their business!
Landlord
29th Oct 2020 (4 years ago)
M Brighton
Lovly
19th Oct 2020 (4 years ago)
S Flint
When we had issues with a pipe bursting and water going everywhere it was an easy phone call and the plumber was round, on a Sunday as well
Top quality, couldn't ask for more
11th Oct 2020 (4 years ago)
N Hawkins
I am a guarantor for my sons friend who is a university student,he has been renting a house share during 2019/2020 via Eightdold. Throughout my time working with Eightfold they have been so helpful and supportive during times where the student was behind on his rent payments and more recently due to Covid where the arrears were significant. They have been so supportive to me as the guarantor to find a solution. Well done Eightfold for keeping the humanity aspect of supporting your customers at the forefront of how you do business.
9th Oct 2020 (4 years ago)
D Woodhouse
Wish there was a way to give 0 stars. This is their new name, it used to be Brighton Accommodation Agency. Moved in to a property which had substandard cleanliness levels. One room had a leak in the roof causing rain to protrude down the walls. Paint work was ancient and every time a wall was touched paint would peel off and settled like dust on the floor. When we moved out it took over 2 months to receive any of our deposit back - even the amount not in dispute. Endless ignored emails and phone calls, weeks on end. The first bit of communication we had from them regarding deductions was just an invoice for work done to the house however, NO CHECKOUT REPORT WAS EVEN CONDUCTED. Be aware they will charge you for things they have no proof for. So, unless you want an agency that provide dreadful customer service you should AVOID THIS AGENCY AT ALL COSTS.
Tenant
9th Oct 2020 (4 years ago)
S Cooney
Students - Beware, do not use this company and do not be fooled by the name change. Continuous issues that have had little to no action. Very clear that they dont check the condition of houses before new people move in
When I signed the contract, I was told than the overgrown garden would be seen to => Did not happen
Shelf left damaged by previous tenant and over five months later, we are still waiting for this to be fixed
Heating wasn't fixed until we had to take the initiative and get a engineer to look at it because the agency didn't want to. Engineer said that there was a issue with the central heating which they then helped resolve.
Broken plug sockets left by previous tenants
One issue have been reported NINE times since we moved in in September and not a single thing has been done about it
Please avoid
Update: Still waiting for our deposit nearly two months after moving out!!
Tenant
5th Oct 2020 (4 years ago)
P Venables
My daughter has been at one of Eightfold's properties for a couple of months. Eightfold have been friendly and efficient throughout so far, but the reason I'm writing this review is their response to a minor emergency recently.
The property suffered an unforeseen inrush of rainwater in the middle of the night, leading to electrical problems, minor water damage and the continuous activation of the fire alarm. This was pretty distressing for the occupants but, Dan really stepped up and reassured everyone, promising to stay up himself for as long as it took to get things sorted
Thanks to Dan's efforts, things are now well on the way to being under control.
Landlord
4th Oct 2020 (4 years ago)
B Barnard
Fantastic agency that gave me pro advice and support whenever I needed. Highly recommend!
24th Sep 2020 (4 years ago)
L Metraux
I have worked with Dan and the team for over 10 years. They have delivered great service and very quick in responding to any questions and issues I may have had. I highly recommend these guys, and would always recommend them to anyone looking for a property in Brighton & Hove.
9th Sep 2020 (4 years ago)
K Goldstone
Eightfold are brilliant. We had a bit of an emergency and they pulled out all the stops to find the perfect place to rent. What a life saver! Polite, friendly, very professional indeed, and a huge pleasure to deal with. Thanks again Eightfold.
Tenant
8th Sep 2020 (4 years ago)
E King
Had a very quick response and turnover of finding a property that would suit me, as I was down in Brighton for the day only, visited a property early on, the Lettings agent was informative and as it wasn’t what I was looking for said she’d find one while we were still down there. She did and managed to find a property that was perfect for me! Really appreciative of the effort put in.
7th Sep 2020 (4 years ago)
S A
BEWARE!!!
A good friend of mine had leased a flat from this agency and had a horrible experience.
First of all, the toilet / shower was broken upon move in... also there is TONS OF MOLD in their units — spreading on the walls in multiple rooms, damaging clothing and shoes etc.
Highly suggest looking for better property management... these people clearly don’t care.
28th Aug 2020 (4 years ago)
B dickinson
Eightfold Commercial department sourced a seafront venue for WaterBear the College of Music. Super fast job. Good on negotiating on our behalf and getting deal over the line. They know every inch of the city . Top work.
26th Aug 2020 (4 years ago)
A Giovino
Dan and the team are without doubt the best agents I have worked with.
Each member of the team is solution-driven, proactive and very honest - three qualities seriously lacking in this industry.
As an example, I was let down by other agents who unfortunately left one of my properties in a terrible state. As soon as I instructed Eightfold, the team sprung into action and helped me turn a loss making property into a profit generator.
Their connections with Brighton & Hove Council as well as various institutions in the area who offer tenants are excellent.
On personal note, each individual I have dealt with has been friendly, charming and there to help make my business a success.
Eightfold Property, in my opinion, set the standard for what agents in this industry should aspire to be. Highly recommended!
Landlord
26th Aug 2020 (4 years ago)
C Davies
Amazing company to deal with. Efficient throughout the process and a pleasure to deal with. Would highly recommend.
25th Aug 2020 (4 years ago)
A Morris
Moved in with Eightfold this year and they have been amazing! They respond speedily to maintenance issues and are always at the end of the phone if you need anything :)
Tenant
23rd Aug 2020 (4 years ago)
P Goss
Great company! Dan is always quick to respond, professional and treats landlords and tenants fairly and with respect.
21st Aug 2020 (4 years ago)
C Montgomery
Great service, everyone we ever spoke to was super friendly and quick to respond to any issues we had! Would deffo recommend!
20th Aug 2020 (4 years ago)
J Watson-Price
Have been really fab and responsive throughout the year!
Especially helpful in recent months during lockdown and have been really speedy with referencing for my new letting agents!
Would definitely use Eightfold again!
Tenant
20th Aug 2020 (4 years ago)
S labuschagne
As tenant I really appreciate how Eightfold dealt with me. They are very good at communicating which makes moving in/out very easy. They are always willing to help and were very quick at solving maintenance issues. Overall excellent agency to be with.
Tenant
19th Aug 2020 (4 years ago)
A Simpson
A reliable and efficient service with excellent staff and a wide range of suitable properties.
18th Aug 2020 (4 years ago)
B Pratt
We rented with Eightfold during my second year of Uni and found them to be beyond helpful and understanding, so much so that we decided to rent with them for a second time with a new property! Half way through the tenancy the house was sold to a new landlord and therefore a new agency took over our tenancy (Grosvenor). Grosvenor are one of the most unprofessional, childish and greedy letting agents i've ever had the misfortune to deal with! Grosvenor (Kim Champion and Linda Strange) consistently ignored our emails and phone calls through out the tenancy even when they failed to pay a bill for wifi which we had to sort during the COVID 19 pandemic while writing our dissertations causing an immeasurable amount of stress when we couldn't leave the property. They also tried to charge us £1700 from our deposits for issues clearly detailed in the inventory provided by Eightfold at the start of our tenancy in addition to illegal charges as outlined in the Tenant Fees Act 2019 which thanks to Grosvsenor I've had to read in detail regularly. Dan, Jamie and all the staff at Eightfold provided us with excellent advice on how to deal with these rouge traders with prompt replies even when we were no longer customers with them. Eightfold was always happy to help and have provided understanding and consistently excellent service for us - thanks Dan you are the man!!
Tenant
7th Aug 2020 (4 years ago)
L March
Eightfold Property are the best student housing agency in Brighton! The staff have always been very friendly and helpful. We decided to stay with them once our year tenancy ended and moved onto a new house with them. However, the landlord changed agency and we got moved to Grovsenor Properties by default, who not only have tried to use emotional blackmail to make us pity the landlord... they also have tried to take nearly half our deposit (£1500) despite us cleaning to house to a high standard- which we then we disputed- with a lot of help from Dan (Eightfold)! I would like to thank Dan and all the other Eightfold staff who have helped us immensely throughout this year despite not even having us as customers! While we were with them, they always resolved any issue we had as fast as they could and always got back to us quickly. They were happy to show us round as many properties as we liked and gave us lots of advice about renting. I strongly recommend this agency as they do not take advantage of students like most others do in Brighton!!!
Tenant
7th Aug 2020 (4 years ago)
J Wells-prior
Eightfold has shown great professionalism. They have responded within minutes whenever I have contacted them. Very helpful, even when you are faced with a difficult situation. A very reliable company. Highly recommend.
30th Jul 2020 (4 years ago)
V Qiu
Nice people, nice service.
29th Jul 2020 (4 years ago)
J Richardson
After a couple of issues with the property at the beginning, now coming to the end of my tenancy with eightfold has sorted all issue leaving me with little to no issue with the company.
Dan (the manager) was the one to show me around the property and who I’ve largely dealt with my whole time whilst being at the property every issue has been dealt with and had always been understanding and reasonable with the current COVID situation that effected my income.
In general no real complaints.
Tenant
9th Jul 2020 (4 years ago)
A Matthews
would not recommend at all. At the beginning of the tenancy we had to buy our own electricity and gas when it was all included and they still haven't returned all of what they owe. They barely reply when it involves students money&issues and not surprised they changed their name to try n hide how shocking they are. Also, @issy simpson has got some real attitude over the phone :)
Tenant
29th Jun 2020 (4 years ago)
D Daveson
I assume this is the same cowboys that ran BAA. Described as a re-brand but probably also trying to get away from their awful past.
15th Jun 2020 (4 years ago)
A kehoe
STUDENTS DO NOT RENT FROM THIS COMPANY
'Eightfold Property' is a new name for the old 'Brighton accommodation agency' , look at their reviews on google maps for other horror stories.
Where do I start....
- when we moved into the property we didnt have a kitchen
- House was always full of mould
- Heating didnt work
- never replied to emails
- took 5 months to replace a broken chair , emailed them every 2 weeks about it too.
- the house was so cold, because there was no insulation in the roof, this wasnt fixed until near the end of the tenancy.
- our deposit was given back over 2 months late after 2 phone calls a day, many being ignored, with different excuses being given each time.
I could go on , but you get the idea. You are better off living in a tent. terrible company, which i dont think a name change will fix
Tenant
10th Jun 2020 (4 years ago)
Z Morgan
THE WORST AGENCY. Everyone we spoke to (Dan, Jaimie, James) has been very rude. Shortly after moving in to a dirty house our shower started leaking so badly that unless we turned off the water supply completely, water would continuously pour through out ceiling, this broke the light in the front room and caused A LOT of damp. We rang and emailed the agency every day and they barely responded. This was dragged out over 5 weeks. We had to walk up the road to get containers of clean water from our neighbour in order to brush teeth, cook, drink etc. We had to go to friends houses to shower. FOR 5 WEEKS. We were expected to pay full rent during this period. We were faced with many other problems like this, including woodlice infestations which was NEVER fixed, a broken toilet, apparently a common fault that WE were charged for. They also have not returned all of the agreed upon deposit, instead have kept a proportion and now are ignoring all emails - very illegal and dodgy behaviour. AVOID AT ALL COSTS, not worth it - even if you find a perfect house, everyone I know who has rented with them has had AWFUL experiences.
ALL of the good reviews look suspiciously like someone from the agency has written them - laughable how unprofessional and dodgy they are.
Tenant
5th Jun 2020 (4 years ago)
A tahir
Amazing service, quick efficient and prompt. So happy with eightfold property and big shout out to Mr D Lyons
16th Apr 2020 (4 years ago)
A Benítez
Awful service! Does not suprise me that the agency's name was changed due to many negative reviews. Since offices are closed due to the Covid emergency. On 18 March 2020, I wrote an e-mail requesting my landlord's contact info, at least her email address to reach an agreement about ending my contract early because this Covid force majeure event has obliged me to go back to my home country and you didn't even reply. I am trying to settle things in the best interest for both parties and Eightfold Property Agency, far from helping, just blocks the path.
Tenant
9th Apr 2020 (4 years ago)
C Pyant
Excellent student letting agency
Landlord
3rd Apr 2020 (4 years ago)
M Brydon
We are literally in a pandemic with no jobs and the lack of compassion is appaling
25th Mar 2020 (4 years ago)
Z C
Never had any issues with Eightfold Property, which I can't say with other estate agents I've used in the past. Everything has been sorted within reasonable time and they have been very helpful for any problems we've had throughout our time here. Would use again in the future.
24th Mar 2020 (4 years ago)
M Hopper
I used this agency for 2/3 of the years I spent at university. It was always easy to arrange viewings they had a great balance of professionalism and friendliness. Any emails sent over or issues with the property were dealt with quickly and we were always satisfied with the outcome. I would definitely recommend students to use Eightfold Property, especial for those new to renting.
Tenant
25th Feb 2020 (4 years ago)
S Smith
this is brighton accomodation agency, they are bad
23rd Feb 2020 (4 years ago)
D Andrews
This is actually “Brighton Accommodation Agency” don’t let this fool you. Service is terrible and leave you without heating for months etc. They changed their name because of all the bad reviews they were getting.
23rd Feb 2020 (4 years ago)
W Volt
I am over 8 years a tenant with Eightfold. They took me in at a horrible time in my life, and for many years did not fail to provide, honestly, the best tenancy services in regards to payments, as well as maintanance. We communicate well, and when there is need they fix things promptly. I highly recommend them to anyone looking to rent.
Tenant
17th Feb 2020 (4 years ago)
heirofthedog1
Great staff always warm and welcoming. Have been very satisfied with all the help and consideration shown to me over the years.
17th Feb 2020 (4 years ago)
A fleming
I was a tenant for eightfold property for two years, over the two years I had a really good experience. Everyone involved was always friendly and nice.
Tenant
14th Feb 2020 (4 years ago)
D Speck
Renting through Eightfold has been a positive experience, although we have had some issues with a property and upkeep, everything that has come up has been sorted out and handled.
Communicating has always been easy as well, whether its via phone or email we've always had a response.
Tenant
11th Feb 2020 (4 years ago)
A TJ
STUDENTS BEWARE! They've re-branded from being called 'Brighton Accommodation Agency', due to the terrible reviews they received for their terrible service. Search up 'Brighton Accommodation Agency' for real reviews, not on this new name that has reviews clearly from people that work for them. Absolutely atrocious agency with no respect or regard for its student tenants. Maintenance issues take actual months to be done, they charge ridiculous prices, and don't care about the issues of their tenants. I really recommend searching their previous name for the reality of how useless these lot are.
Tenant
9th Feb 2020 (4 years ago)
J Firman
The team have been managing our properties for a number of years; they have always been incredibly diligent and professional. I would recommend them to other landlords in the area.
Landlord
8th Feb 2020 (4 years ago)
A Wit
I have used Eightfold property for years and am happy to recommend them. As with any business there will be the odd gliche, understandably we only humans. However if it happens, the staff are quick to sort the problem. I highly appreciate them.
22nd Jan 2020 (4 years ago)
P morgan
The best student agents in Brighton!!! So friendly and always happy to help. Could not recommend them enough!!
6th Jan 2020 (5 years ago)
K Huchison
The name change is a fantastic idea, the actual
Logo stands out and the colours chosen catches the eye. New year, New name, brilliant ????Well done to all the staff and wishing you all a Happy New Year ????????
3rd Jan 2020 (5 years ago)
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