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HouseWorth
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- Your Move - Brighton
Your Move - Brighton
Opens tomorrow at 9:00am
38 Queens Road, BN1 3XB
Your Move Brighton are an estate agent in Brighton. They mainly list properties in BN1, BN12 and BN2. Over the last 6 months, they've listed 7 properties, with 13 currently on the market. Most of the properties listed are 1 bed/studios. They list properties for sale on Zoopla, Rightmove and OnTheMarket.
Opening hours
- Monday 9:00am - 6:00pm
- Tuesday 9:00am - 6:00pm
- Wednesday 9:00am - 6:00pm
- Thursday 9:00am - 6:00pm
- Friday 9:00am - 6:00pm
- Saturday 9:00am - 4:00pm
- Sunday Closed
View all details
Your Move - Brighton Reviews (159)
Have you used this agent?
89%
3%
1%
1%
6%
All (159)
Seller (8)
Buyer (5)
Landlord (15)
Tenant (30)
General (101)
A capito
Looking for a new place to live, especially in a new country, can be quite stressful. After tirelessly searching for available properties, we stumbled upon a delightful flat that caught our attention. We promptly reached out to Your Move, and to our delight, Tracy responded the same day, confirming the availability of the flat. She impressively handled all our inquiries and swiftly scheduled a viewing for us. Her proactive approach made the entire process much smoother and less stressful. Following the viewing, we expressed our interest in the property, and to our joy, we were selected as the tenants. We are immensely grateful to Your Move Brighton for their invaluable assistance in helping us secure our new home. We are especially grateful to Tracy for guiding us through each step, considering we were new to the system. Her dedication, patience, and responsiveness from our initial inquiry to signing the agreement were greatly appreciated. We also want to express our gratitude to Dominique and the entire team at Your Move. Their consistent kindness and thoughtful approach made our interactions truly pleasant, making our experience with Your Move a positive one.
Tenant
5th Aug 2024 (24 weeks ago)
D Marshall
Grace at Your Move has just rented a second flat for me. She couldn’t have been more helpful and professional. I have been renting flats in Brighton for over 20 years andI would highly recommend both her and the agency.
Landlord
20th Apr 2024 (9 mo. ago)
A R
Fine
8th Apr 2024 (9 mo. ago)
A Green
Have used YM for over 20 years, the current staff in the Brighton office are very good. Luke, who is the head property manager based at a central localtion, deals with everyday management of the properties and is great. He replies immediatly to emails and is always very helpful and deals with things in a very frienly, personal manner, with both landlords and tenants.
3rd Apr 2024 (9 mo. ago)
K Cook
Dominique was an absolute pleasure to deal with. She was extremely helpful and quick to respond with any queries I had :)
27th Mar 2024 (9 mo. ago)
S Carey
I have been working with Your Move Brighton, specifically Dominique Lennon and have found as a Conveyancer that the assistance provided is amazing, always happy to assist to ensure the transaction runs as smooth as possible and makes the process a lot easier. Am really looking forward to continuing to work together going forward and growing the working relationship.
18th Mar 2024 (10 mo. ago)
K thebest
have few properties back home but first time landlord in UK.
'yourmove' estate agents did everything for me.
arranged a meeting, I advice what my expectations are and within few days they had viewings booked, tenant moved in, all paperwork done and they email me just when I needed to sign. they did all the legwork for me.
so smooth process.
totally recommend Dominique and Grace.
Landlord
12th Mar 2024 (10 mo. ago)
D Saville
Things have changed a lot in the rental market since we first rented a property in Worthing around 7 years ago. Finding a property is harder, checks and online paperwork is extensive so it was a relief to deal with a professional and helpful team at your-move in Brighton. I felt at some points I was pestering them with phone calls and emails as it was an anxious time trying to get my family moved in before Christmas. All I received was help and reassurance throughout the process. Grace especially was always there and responded usually within the hour to my multiple questions, plus Dominique and the rest of the team I spoke with always dealt with me with kindness and professionalism.
Tenant
15th Dec 2023 (1 year ago)
D Hawkins
Poor communication, cancelled several viewings, one of which we were uninformed about until we arrived at the property having travelled to Brighton from Reading. After these cancellations I have had to chase them for any further details, half the time they don't even respond and they didn't even have the decency to inform us that they'd let the property out to another group. All around messed our group around and often times just rude.
18th Sep 2023 (1 year ago)
N odgers
Renting a flat is majorly stressy but your-Move have been pretty great at making it less unpleasant than i had nightmares about - cheers Evan and Dominique!
Tenant
29th Aug 2023 (1 year ago)
S Munroe
Great communication, really friendly and helpful. Efficient staff who are always happy to help and answer our questions
28th Aug 2023 (1 year ago)
S McKinnon
Dominique & her team are friendly, responsive & very knowledgeable. They ensured a smooth & efficient process when renting our new home recently. The move-in welcome box was a nice touch too ????.
Tenant
20th Aug 2023 (1 year ago)
S Bayon
We went for a viewing with Tracy for a lovely property and were told we were the first to view it and one of firsts to apply. When we got sent the application form, it just asks to follow a template of questions/information the landlord needs to know about us, therefore, we give all information asked for and sent it immediately.
After chasing the agency via emails for an update as for if we had been approved for the property, we were told it had been let to someone else which is absolutely fine, what isn’t okay is the reasoning they gave us and admitted to.
We were curious as to why we didn’t get the property as we were first in, had offered to pay more than what was asked every month, had a higher combined salary than what was needed and met all the requirements, therefore, we called the agency. (I’m aware agencies and landlords decide on their tenants in different ways but this one was very unjust)
Tracy answered the phone and explained the reason it was given to the other people was because, in their application, they had stated why they wanted to property. This is unfair and it doesn’t give all applicants the same opportunity as that was never asked in the application form. If it had been asked, I would have written an essay as to why I wanted the property but we weren’t given that opportunity. We then asked Tracy if the people who had got the flat had offered put in a higher offer and we were told that they hadn’t. So all in all, the agency/landlord have based their decision off of someone stating why they like the flat. If that’s what they base they’re choices off of, they should give every applicant the same opportunity.
As we were expressing our disappointment with the whole situation, Tracy keeps speaking over me and then proceeds to put the phone down on me because I asked her to let me finish speaking.
Do not rent from this agency! Unprofessional, discriminatory, unorganised and just pure awful.
Tenant
20th Jun 2023 (1 year ago)
B Taylor
Excellent service, I Highly recommend Your Move.
27th Mar 2023 (1 year ago)
D Beesley
Very helpful stuff.
1st Mar 2023 (1 year ago)
Lkaty
I have just let my property through Your move Brighton. The service was exceptional and I was kept very well guided throughout the process. The team was fantastic and Evan was always available to answer any questions I had and provide reassurance. I would recommend Your move to any Landlords looking to let and have their property managed.
Landlord
28th Feb 2023 (1 year ago)
E W
I rented through your move and the team were really lovely. Tom was especially helpful answering any questions I had. Would definitely recommend.
Tenant
25th Feb 2023 (1 year ago)
M Buzuk
Excellent service all around. Agents are well informed and friendly.
15th Feb 2023 (1 year ago)
F Hemery
Tom was very pleasant and helpful.unfortunattly,I was advised nit to proceed with the property in which I was interested for reasons outside our control.thank you
7th Feb 2023 (1 year ago)
T
Excellent communication and hassle free letting
Landlord
17th Sep 2022 (2 years ago)
S Bellili
New tenant to the area renting a three bed. Very smooth process from start to finish , from being greeted at the viewing through to signing contracts. When I was able to move into the property it was impeccably clean and ready to move into ! Good communication and very prompt with replying when assistance needed would highly recommend.
Tenant
13th Sep 2022 (2 years ago)
C Samuels
Tom and Myles were super helpful right from the first email. They were both highly professional, efficient and extremely communicative at all stages. They made the process simple and we really enjoyed that.
15th Aug 2022 (2 years ago)
S Phillips
I am amazed at the amount of effort that Tom and Myles put in to speeding up my purchase. They were extremely attentive and quickly passed information between all parties involved in order to ensure a smooth process. I feel that they went beyond the call of duty in pushing for a successful completion. Highly recommended !
Buyer
20th Jul 2022 (2 years ago)
S Cook
I was always kept fully informed by Derek. He was courteous, polite, supportive and friendly. I would recommend Your Move and particularly Derek to any potential customers.
Susan Cook
19th Jul 2022 (2 years ago)
A Whitaker
Best customer service I have received. Seamless approach, friendly and super helpful. Would highly recommend the team and Your Move Brighton.
21st Jun 2022 (2 years ago)
J Chitham
I have had my properties let through Your Move for well over a decade, the latter part entirely through the Brighton office, after the Worthing Office was closed.
Since the change of lettings manager in the office I have been pleased with the service on lettings; it has been efficient and helpful. The response is rapid, assessment of rental value realistic and requests for extra information readily forthcoming. The biggest problem I have with the lettings is the national policy of charging a month's rent if I wish to change agent, even if the tenant has been there for many years, as a "finders fee". This is in their contract and non-negotiable. Of course it is not a problem unless you wish to change agent, which I did under the previous lettings manager.
The property management has been nothing less than superb through my time with Your Move. The present property manager is understanding, efficient, knowledgable, helpful...well, actually words fail me. There have been various problems with the properties over the years and she has brought me through. It is impossible to recommend the property management too highly.
Landlord
24th May 2022 (2 years ago)
R M
I’ve had quite a lot of experience with agencies and changed lots of places in the years and I know that everything could feel a bit overwhelming sometimes. Myles has been quite friendly yet very professional the whole time and this helped smoothing the process a lot.
I would highly recommend Your Move as your next choice.
Tenant
16th May 2022 (2 years ago)
T Lounge
Thomas Yates was awesome! He had great communication, made himself available, and did what he could to make the process as simple as possible.
9th May 2022 (2 years ago)
O Short
I had a viewing with Myles the other day and although we didn’t get the property he was very helpful and promised to let us know if anything similar comes up, would recommend this agency to anyone
13th Apr 2022 (2 years ago)
P Tc
This was my first experience with an agency and they were amazing! Myles helped us out with a property that we were looking out for rent and he gave us the most professional treat! He made us everything super easy and helped us out in all the process.
I recommend this agency 100%
Tenant
30th Mar 2022 (2 years ago)
Z Lownds
Recently moved address and worked closely with Myles - Effective and quick service, did supply some extra information on gas / electricity providers upon request to make the move as easy as possible. Would recommend.
25th Mar 2022 (2 years ago)
L __
Tom was super helpful and friendly
7th Mar 2022 (2 years ago)
E Teague
Moving house can always be a stressful process but we were made to feel at ease from the get-go, due to the consummate professionalism shown by Myles. He was always polite and prompt with responding to any question we threw at him. Myles also went above and beyond and with his local expertise, even told us where the best local takeaways are! Thank you Myles, we would highly recommend Your Move.
3rd Mar 2022 (2 years ago)
D Morrissey
Tom was very helpful and made our move smooth and stress free. Thanks so much.
28th Feb 2022 (2 years ago)
M Cahill
Myles was very helpful sorting out the tenancy for my new place and guiding us through the entire process, answering any questions we had and in general being a great letting agent.
Landlord
17th Feb 2022 (2 years ago)
D Stevens
Having been in my house, stress free, for the last 4 years I came across a bump in the road when the time came to renew my tenancy. Martha provided so much help and it felt like she went above and beyond to sort out the issue. She responded to my emails and phone calls really quickly and never made me feel like I was being a pain, even when I was!
Tenant
16th Feb 2022 (2 years ago)
N Abia
Moving home is always daunting, moving to a different city just adds to the anxiety! However, Myles really made the whole process seamless by keeping me updated at each part of the process with very efficient but friendly communications. Myles was on hand to answer any questions, and made sure I was completely comfortable with the administrative/ viewing logistics. This has been the most stress-free and straight forward move I have experienced to date, so I really wish to thank Myles for all his assistance in securing me my flat.
Tenant
1st Feb 2022 (2 years ago)
P Arciniegas
Very professional and helpful service, always answering questions, phone calls and emails. I have to thank Myles for his support and great job!
27th Jan 2022 (2 years ago)
A Ameziane
Had no information
16th Jan 2022 (3 years ago)
T Faccini
Tom was very helpful and friendly, guiding me through the process of letting out my property. I would definitely recommend Your Move in the future, the whole process was very professional and efficient.
Landlord
14th Jan 2022 (3 years ago)
R Blackwell
Excellent experience with rental team, particularly Tom. Friendly, helpful, highly efficient and responsive. Recommended.
Tenant
13th Jan 2022 (3 years ago)
N Kent
James was excellent at navigating a tricky sale with a number of challenges, and im certain we would not have made it through to completion without him coordinating it all. He was both efficient and compassionalWould absolutely recommend him to manage your house sale. Thanks James!
Seller
22nd Dec 2021 (3 years ago)
C Buckley
Really reliable, friendly and very helpful team here at Brighton. They have been able to step up and help get ad-hoc things arranged, with rapid response. Thanks to all the team!
25th Nov 2021 (3 years ago)
L Scott
Everyone was really helpful when i moved, highly reccomend!
10th Nov 2021 (3 years ago)
A Truesdale
After my excellent tenants of three years ( also provided by Yourmove ) left I was totally daunted by the task of replacing them as I now live in Spain and certainly did not want to fly back in these Covid times ! However Daniel and his team organised everything including Gas Certificate Electrical repairs and then certificate and then of course viewings. Even my previous tenants told me the viewings were done totally unobtrusively in accordance with their wishes as the had just had a baby. The first couple dropped out but within a few days they found a new couple who moved in last week.
I used the tenant find only service and what could have been a very stressful experience was ameliorated by the professional yet friendly efforts of Daniel and Myles Thank you !
Landlord
28th Oct 2021 (3 years ago)
F C
Excellent service from Tom in the rentals team. He rented out my property twice over the years and I wouldn't hesitate to use him again. Thank you Tom!!
Landlord
1st Oct 2021 (3 years ago)
T Graves
Don’t know where to start. Great service, Great people, would highly recommend this company! Now it’s “Your Move” to get in contact and try them yourself!
8th Jul 2021 (3 years ago)
N Wright
Very responsive staff who welcomed my enquiry without hesitation. I will certainly be referring other people to these guys!
8th Jul 2021 (3 years ago)
O Graves
Superb residential agents who provide a superior service whilst being extremely responsive with any property related concerns that you may have.
Tom Yates catered for my every need and ensured I felt comfortable during every step of the letting process. I wish I could give him 6 stars, thank you Tom!
Landlord
8th Jul 2021 (3 years ago)
D Taylor
Great Experience dealing with the Brighton Branch and their highly experienced staff, they ensured the processes were efficient and smooth and very professional. Highly recommend!
7th Jul 2021 (3 years ago)
C Winter
Need help reset google password
1st Jul 2021 (3 years ago)
P Edmonds
James Castell sales manager for Your Move Brighton represented me on the sale of five properties from early 2020 to May 2021. This was during lockdown and involved tenants vacating during that time. It was a very difficult time and James overcame a number of issues with determination and politeness throughout. He worked well with my Solicitors and kept me informed of progress. He is a credit to Your Move.
Seller
18th Jun 2021 (3 years ago)
Á Dragon
I booked a viewing with them for a Saturday morning. I received no confirmation via email or text by that morning so I phoned to get the address of the property.
They had not booked the viewing even though they had registered me on their system. I had travelled a fair distance for the viewing only to find out it wasn't happening. Very poor organisation from this agent. Avoid using them.
27th Mar 2021 (3 years ago)
K Writer)
Received excellent service from James and his colleagues. Was kept well-informed throughout, and guided through the process. Would certainly use again.
2nd Mar 2021 (3 years ago)
P .Hacker
Stunning service and results from Sales and Property Management team and especially amazing given the Covid 19 constraints. Truly amazed at the commitment in getting multiple offers and work done in very difficult conditions. Huge shout out and thank you to Danielle Robinson and Christine Walters for going way beyond duty day after day, I am beyond delighted
Seller
15th Jan 2021 (4 years ago)
C Thomas
Took time off from work for a viewing and no one showed up. I didn't receive and email or call about a cancelation except an email the day of reminding me of the appointment. Rang the office and no one picked up. Unprofessional!
7th Jan 2021 (4 years ago)
K Grimley
I can't fault James Castell. He is so personable, helpful and proactive. He goes above and beyond and you will always be in safe hands with him!
7th Jan 2021 (4 years ago)
A Williams
James was supportive throughout the whole selling process and kept me updated all the time - especially helpful as I didn’t live in the property being sold and was a two hour drive away. Everyone in the office was friendly and easy to deal with. The overall atmosphere made things a pleasure as opposed to a chore.
Seller
2nd Dec 2020 (4 years ago)
Alessandra
Very little response, unless chased via phone and email. Phone calls are not often answered. Quality of the service is poor with the contract stating that regular inspections are carried out, however this has been proven otherwise and the complaint manager stated in her response that the agents are not "building specialist", hence your investment is managed from people who don't have the skills to tell a a damp patch from a leak. After been unable to even raise a formal complaint, this estate agent is not publishing their complaint procedure on their website, I am now having to use an insecure site to unsubscribe from their newsletter. Enjoy the pictures of the perfectly habitable bedroom and of the error on their certificate.
Edit: I have been personally requested to edit out my review from the third parties involved.
Edit: last week we were notified of a substantial amount of money pending on our closed account, apparently Your Move forgot to move the electricity account in the name of the new tenants, even after we had communicated to the electricity company we didn't live to that address since the end of August and the electricity company specifically said we need to wait for the estate agency to communicate that to us. Is November now.
Landlord
12th Nov 2020 (4 years ago)
M Langford
Hadleigh russell was very friendly and very helpful with everything from start to finish. With finding a flat.
Tenant
23rd Oct 2020 (4 years ago)
T Stubbs
Hadleigh was very helpful.
23rd Oct 2020 (4 years ago)
T Williams
I have had terrible experience in the past with agents and was very apprehensive. I spoke with Hadleigh and he was able to calm all my worries. He was very helpful and we are so happy with the service we have received. Thank you so much.
22nd Oct 2020 (4 years ago)
M Russell
Lovely young chap named hadley helped me, not sure Brighton will work for me anymore, but it was nice to speak to an estate agent that listened and didn't rush.
22nd Oct 2020 (4 years ago)
S short
Rented a flat through Brighton your move and Danielle has been amazing! Would highly recommend. She is a credit to your company, extremely helpful and welcoming.
Tenant
20th Oct 2020 (4 years ago)
S Lucas
The customer service from Hadleigh was excellent, I have recommended your move to my friends due to his professionalism and care dealing with my needs.
13th Oct 2020 (4 years ago)
A Moynihan
I went for a viewing at one of their properties, Hadleigh was very helpful, shame the property wasn’t right for me, would defiantly recommend.
13th Oct 2020 (4 years ago)
F Feaver
I called your move in regards to renting a property and Hadleigh was very helpful and informative
Tenant
13th Oct 2020 (4 years ago)
S Wort
Hadleigh showed me Highdown. Very punctual and informative!
13th Oct 2020 (4 years ago)
S Reed
i can not fault the customer service i have had from your move. me and my partner were really struggling to find somewhere that suited our needs and budget, Danielle was outstanding , she made sure she kept in touch with us and gave us plenty of options whilst catering to our busy lifestyle. She was professional , kind and really goes above and beyond for tennants.
Tenant
18th Sep 2020 (4 years ago)
S Henderson-King
Friendly staff
26th Aug 2020 (4 years ago)
E Pluharova
Very professional, friendly staff. Dominique, Lewis and James were all very helpful and patient with us.
My previous experiences with estate agents are not very nice but Rightmove team definitely changed that.
23rd Jul 2020 (4 years ago)
Z Salvage
My partner and I, had been looking for a place for a while.
Regularly, going into estate agents, checking the market etc, but always getting put off due to the poor customer service.
Until we met Tom at "Your Move, Queens road".
The service was impeccable from the start, we walked in, we were greeted and welcomed as if we knew him. Continuous reassurance, questions answered with accurate and confident answers.
Absolutely first class. Highly recommend.
25th Feb 2020 (4 years ago)
B Mepham-Bushby
Thank you for the brilliant service provided. Tom was very professional, helpful and friendly. Always smiling and happily answering any questions we had! One of the best Estate Agents out there! Top notch :)
25th Feb 2020 (4 years ago)
M Franklin
Tom helped me find a great flat in Brighton & made the process seamless! :)
Tenant
20th Feb 2020 (4 years ago)
CarolineMarslandArt
Sold my property through a very poor estate agent but was fortunate enough to purchase through YourMove, Brighton. James was brilliant. He advised me throughout on both sale and purchase, communicated constantly, was always on the job even in his own time and worked above and beyond all expectations. Not your average estate agent. Can't recommend highly enough.
Seller
2nd Feb 2020 (4 years ago)
AJG
Your Move has been brilliant! Everyone has been very helpful, especially Tom - he has been very fast and effective whilst still providing amazing customer service. He has the whole process very easy. I cant fault anything and would highly recommend.
9th Jan 2020 (5 years ago)
D Foulser
One of the worst Estate Agents in Brighton. Throughout our whole tenancy we were just ignored by them. However, this wasn't the worst thing as the employees don't actually know how to help anyway.
Our tenancy ended on the 3rd of July and they refused to give us our deposit back because the Landlord wasn't giving permission to do so. Each time we called the employees didn't know where our money even was and just kept saying they can't get in contact with the Landlord so cannot help us.
The UK laws state that tenants have to get a checkout inventory and their deposit back within 23 days. So kept calling and calling to get our thousands of pounds back that this estate agent was trying to steal from us. The same pathetic answer was "We cannot help until the landlord gives us permission". So we went to the company holding our deposit and filed a complain as it has now been a month.
Our money is still no where to be found due to the Landlord disappearing. Through out our whole tenancy we were told that this woman owns hundreds of properties around Brighton and lives aboad and that she is one of their favourite Landlords that they deal with, that she always fixes
things within the property (lets not mention the mould issue we had that was never fixed, or our pigeon problem that made the flat unhygienic) and always replies straight away. Unsure whether it was the Landlord or the Estate Agents that were trying to get away with such illegal activities and trying to steal their customers money but either way stay away from this Agency as all they do is ignore you and then try steal your money.
The Landlord's name is Helen Leigh. If you're going to rent 53 Montpelier Road or any other of her properties DON'T.
Tenant
9th Aug 2019 (5 years ago)
I Saurin
The best agents I have ever used. The staff were fantastic and were able to answer, if not find out the answer, to every question I had. The service was great right from the initial viewing to the signing of the contracts. I honestly couldn't recommend them enough. Extra thank you to James, Dominique and Lewis, you guys went above and beyond and now I have the perfect house. Thanks
Buyer
1st Aug 2019 (5 years ago)
A Brophy
Very happy with Your Move and would highly recommend
31st Jul 2019 (5 years ago)
R Holehouse
The best!
31st Jul 2019 (5 years ago)
B c
Great experience with your move! I dealt with Lewis Austin right from the start and couldn’t fault him at all. Recommend 100%.
31st Jul 2019 (5 years ago)
C Lee
Excellent service from start to finish from James and his team. I would highly recommend them.
31st Jul 2019 (5 years ago)
SidaSaurus
Great team ! The chap with the large jaw was really helpful
31st Jul 2019 (5 years ago)
C Austin
Great team and very helpful
30th Jul 2019 (5 years ago)
L Chapman
Fantastic service, very friendly and helpful.
30th Jul 2019 (5 years ago)
A Thomas
highly recommend
30th Jul 2019 (5 years ago)
J Fernandes
Brilliant service from the guys in Brighton. Highly Recommend!
30th Jul 2019 (5 years ago)
L James
Lewis Austin was a absolute pleasure to deal with his calmness and knowledge of the market made so process so much easier.
30th Jul 2019 (5 years ago)
M burrows
Fabulous Company To Deal With
30th Jul 2019 (5 years ago)
J Walker
very happy with my experience using Yourmove
30th Jul 2019 (5 years ago)
R Velasquez
I had a great experience! Fantastic customer service in a very friendly and welcoming environment. Very much recommend!
30th Jul 2019 (5 years ago)
S Removals
Lovely team, mainly because they give me lots of business ;) I would highly recommend them! Thanks Your Move Brighton!
Landlord
30th Jul 2019 (5 years ago)
L Langley
Really happy with the service i received from Your Move, would highly recommend them
30th Jul 2019 (5 years ago)
R Carruthers
What a great team always helpful
30th Jul 2019 (5 years ago)
B Lincoln
Fantastic service as usual from Your Move, great communication, friendly staff. Can't fault them!
29th Jul 2019 (5 years ago)
A Scott
Great Estate Agent, could not thank Your Move enough! Everyone is super friendly and helpful!
26th Jul 2019 (5 years ago)
U Brown
Everyone in the office was friendly and I received a great service throughout. Thank you to Lewis and the rest of the team
25th Jul 2019 (5 years ago)
J Reed
Been looking to move down to Brighton for quite a while and have worked with a few agents in the town. I have to say that Your Move and in particular Lewis Hutton has been nothing short of magnificent. Very knowledgeable and very friendly. Highly Recommend!
25th Jul 2019 (5 years ago)
A Law
James was outstanding in his personalised approach tailoring to all our needs with great communication and assistance.
Thank you.
25th Jul 2019 (5 years ago)
J Spencer
Incredible Professional and probably the most down to earth agents you will meet. As most people, I have had a very sour taste when it comes to Estate Agents, as it seems like they just want to deal on any property they have.
However the experience I received in Your Move Brighton was 'GOLD STAR'. Not sure if this is the case for the entire Your Move business. But a very well done at listening to my needs and securing me exactly what I was looking for.
25th Jul 2019 (5 years ago)
K Trehan
I would highly recommend James Castell to anyone who is looking to sell or let their property. James takes great care in preparing a solid and effective marketing strategy tailored to achieve the result you want. So if you're looking to go on to the market in Brighton, come and speak to James.
23rd Jul 2019 (5 years ago)
G Riccato
One of the best estate agents in the area. All staff has been really helpful throughout the whole process. A big recognition to James who’s been of a great help during my property search.
23rd Jul 2019 (5 years ago)
D Robberts
Would highly recommend Your Move in Brighton if you are selling your property. James has been absolutely fantastic in helping me to do that. Excellent communication throughout the process and provided a highly professional service. Couldn't be more pleased overall!
Seller
22nd Jul 2019 (5 years ago)
S Crew
I recently had the pleasure to deal with James at Your move in Brighton and the service i received was exceptional! Professional at all times and went above and beyond to assist me. Would highly recommend to anyone in the local area that is Selling or Buying
Seller
22nd Jul 2019 (5 years ago)
L Reed
**AMAZING ESTATE AGENT ALERT** lovely helpful staff that will go the extra mile to help others in need. Thank you to all the team at Your Move Brighton.... I’d give a 6 star if possible!!
19th Jul 2019 (5 years ago)
R Hawkins
I wouldn't go anywhere else. My experience with Your Move was completely hassle free. Tom in particular was both knowledgable and personable and went above and beyond to help us. I couldn't recommend highly enough.
10th Jul 2019 (5 years ago)
W Adventures
Great service
9th Jul 2019 (5 years ago)
A Reynolds
So helpful, every question I had they answered quickly and Efficiently.
9th Jul 2019 (5 years ago)
willpower987
Had a amazing experience at Your Move! Everything went through so quickly, Dominique was really helpful and answered all of my questions
9th Jul 2019 (5 years ago)
A fogs
Everything went extremely smoothly and the staff were very friendly
9th Jul 2019 (5 years ago)
A o'sullivan
Excellent service as usual .Dominique was very helpful through the whole process .
Thanks
6th Jul 2019 (5 years ago)
C young
all staff are exceptional however Lewis was great so bubbly and really patient with me and my girlfriend we was so nervous as it was our first time buying a new home and we wanted it to be right, I have read a few of the other reviews about phone calls and I cannot say I experienced a slow response? always answered calls and rang back quickly if out of the office, I am very impressed by this exceptional service and would like to praise all your staff on being such a great team, thanks again and thank you for our wonderful home!
Buyer
6th Jul 2019 (5 years ago)
R Lewis
Had a brilliant experience with this firm, punctual, honest & fast to process documents etc. Tom Yates, was particularly helpful and kind, we felt like nothing was too much trouble, if we move again we know where we’ll be coming!
5th Jul 2019 (5 years ago)
V Terzi
Been their customer for 6 months only and never come back to them! Hate that day when I become your move's costumer! Never get response on time,even if it's winter and your boiler is broken you can wait them to react more than a week!
Tenant
27th May 2019 (5 years ago)
L Jarvis
Wow! 1st Class!! I’ve only dealt with Lewis a few occasions but already he’s defo shining away! I told him what I wanted and he delivers to the point to even suggest properties which are outside his office. Certainly not scare of competition! And what he should be when he offers the best!! His knowledge is the best in the South Coast and is not scare to ask or suggests new ways so you get to your goal or much better than you think! Just wish I met Lewis b4, straight to the point but always polite, it would have save me lots of time and money! ????????????????
16th Apr 2019 (5 years ago)
L Umilin
Thank you so much especially Tom! Really hopeful and quick process!
21st Dec 2018 (6 years ago)
M Young
Tom was really helpful when I was trying to organise a viewing and also during it too, making sure he answered my questions and spent time showing me round, unlike a lot of letting agents where it is literally unlocking the door, waiting 5 minutes then leaving. Would thoroughly recommend.
24th Nov 2018 (6 years ago)
G P
Tom and Lewis were very patient and fast in responding my questions and helping to make my move easier. I am very happy with their service!
Tenant
22nd Nov 2018 (6 years ago)
A Kennedy-Walker
We received great service when selling our house. I was always kept up to date with what was going on and would highly recommend.
Seller
20th Nov 2018 (6 years ago)
J miles
Have just started working with your move and may I say it’s been a delight to work with Dominique and tom. Both are very polite, friendly and helpful. Would highly recommend.
15th Nov 2018 (6 years ago)
J Ashton
Your Move were great! Dealt with Tom Yates and he was very helpful and friendly throughout.
15th Nov 2018 (6 years ago)
C Lennon
As a buisness owner, I understand how important customer service is. After dealing with Dominique at your move I will endeavour to mimic her professionalism!
12th Nov 2018 (6 years ago)
A Downing
Dealt with Tom and he was very helpful throughout the service!
9th Nov 2018 (6 years ago)
Z Salvage
Thank you to Your Move for helping with my move. Tom Yates made the whole experience a lot easier and was always very helpful with any questions I had.
1st Nov 2018 (6 years ago)
D Weston
The staff at Your Move, are all very friendly and helpful.
20th Oct 2018 (6 years ago)
L Friedli
Impressive and helpful. Especially for making a call (using the rely service (NGT) as I'm Deaf and sign language user), without any barriers and provide me a flat viewing appointment straight away. A lovely helpful advisor, Tom who show me the flat especially his good gesture to communicate. Highly recommend.
Tenant
11th Oct 2018 (6 years ago)
A Kaya
Had a great service, they always replied to emails or calls quickly
9th Oct 2018 (6 years ago)
H Krassnitzer
The team at Your Move are brilliant. Cassandra was amazing along with Dominique with any questions I had. Tom was helpful on the viewings and was very easy to talk to and explained everything very well. Lewis runs a very good office and made the whole move a lot easier for us. Thank you.
3rd Oct 2018 (6 years ago)
J Bruce
They're great. Super friendly and really helped us out when in need. Tom is awesome. Only snag is they rarely pick up the phones
2nd Oct 2018 (6 years ago)
F Lombardi
The team at Your Move were fantastic but especially Lewis and Tom were excellent in helping me find a home
2nd Oct 2018 (6 years ago)
M H
Lovely team and have been so helpful in what was originally a really bloody stressful time.
Our house fell through with Parks and we went into Your-move who found us a house straight away. It’s so lovely and we are so happy!
7th Sep 2018 (6 years ago)
K Fox
Staff here were fantastic, very helpful, were able to answer all my questions and requests and were efficient in ensuring all paperwork was sorted out quickly. The agent Tom Yates made the process really smooth and easy.
21st Aug 2018 (6 years ago)
Jxromey
Timeframe too close to September and we were told our referencing would be emailed within the week - got nothing back.
Property removed from our portal. Made a phone call to enquire and found out the landlord does not accept students, even though I work, my partner is a master student that also works, and my sister - second year student with a job. Payment would have been paid upfront and we are of one household (no parties etc)... the agency did not follow protocol to let us know about the events, so now having to wait an extra week for our money to return to us in order for us to place another holding fee down. The agency did not contact us that we were being refunded nor update us on anything. When I mentioned that to them they said “well you do know today”... but that was because I had to call to enquire rather than them contacting me.
The person I spoke to, I believe Luke was his name was very rude and not understanding of the situation at all.
I’m very frustrated at the situation and said “this is all taking the piss”.. he says “I’m not being sworn at” lol okay because that’s definitely swearing. He was practically invalidating everything I was stating and was not apologetic in the slightest.
I just said that it’s not really okay for the landlord to decide after a week when our money has been placed to then decide they do not want students as it is so close to September now making it extremely difficult for us to find a place.
I would not go with this agency again.
Tenant
20th Aug 2018 (6 years ago)
N Collinson
Helpful and friendly to deal with - good service overall.
17th Jul 2018 (6 years ago)
O Skip
My friend and I rented a flat using Your Move and needed to move in quickly. They got everything sorted for us and made the whole process a lot easier and less stressful.
Tenant
16th Jul 2018 (6 years ago)
T Turner
This branch told a tenant they could stay in my property at the same rent and after the contract had finished even those I had asked them to increase the rent after they initially set it up write g for a 6mth upfront contract.
The tenants then stayed or 6mths not paying any rent at all after Id had to serve them their notice due to the lower rent not covering the mortgage.
This branch then knowing this re rented them to another unsuspecting landlord.
So be warned
Landlord
3rd Jul 2018 (6 years ago)
A Lawrence
Have just moved in to a really beautiful flat that I thought I was never going to get after being shown it and helped by Tom. Really genuine and honest guy, very different from any other staff member of other estate agents. Have had no problems so far and hopefully none to come!
Tenant
15th May 2018 (6 years ago)
D Andrews
Thank you for the brilliant service. We had our viewing done by Thomas Yates. He was superb, finally an estate agent you can feel comfortable with. Very friendly and answered all our questions.
5/5
24th Apr 2018 (6 years ago)
H Taylor
I am currently a student and was looking for a place to live. I was showed around by Tom, he was extremely helpful and made the experience a lot easier answering any questions we had. Would recommend to friends to use Your Move.
23rd Apr 2018 (6 years ago)
Janire
Hi, just want to say thank you very much to Tom Yates. He was fantastic, we were yesterday viewing a flat and he was really nice. Very likeable and professional. Resolving all the questions and all the time smiling. I have been wiewing many flats and I promise you, it's difficult to find a nice estate agent, most of people are serious and indifferent attitude. So thank you very much, you have a really good professional in your team!!
14th Mar 2018 (6 years ago)
B Kirwan
Great agency. They where there to introduce us to the landlord and to put a contract in place. But from day one to the end they helped every single time with all the problems we had. Took the time to really care and always give the right information needed. Mainly Lee and Lewis. But especially Lewis we had some major issues with no concern to him or the agency and time after time with endless phone calls he responded with the right knowledge on what to do. Thank you. Would recommend.
Tenant
3rd Mar 2018 (6 years ago)
J Taheri
Staff at Your Move Brighton are professional and helpful, always on hand when a problem occurs and deal with any issue that arise on my behalf, I would recommend them to anyone.
28th Feb 2018 (6 years ago)
N Happell
Had a great experience with this branch. I dealt with Lee who was very professional and answered all the questions I had. He arrived on time for our appointment and looked very smart. Will deal with them again.
27th Feb 2018 (6 years ago)
L Horrax
Great customer service, I spoke to a guy called Tom who was really helpful and answered any questions I had. 10/10 would recommend to a friend.
27th Feb 2018 (6 years ago)
E Rossi
They are the Best agent I've found since I've moved in UK. Really professional, never rude and always willing to help me. I really recommend this branch!
20th Feb 2018 (6 years ago)
T Cambier
Your move was extremely helpful to find an amazing flat and for the process of moving me to my new home. Big thank you to Lee and Lewis, amazing agent. They were very good and made everything easier.
Tenant
5th Feb 2018 (6 years ago)
S flygård
Your move was extremely helpful and the service was top class. Very clear and very fast. Amazing. Best agency that I have even been trough. Also Lee is such and amazing agent. He was just so so so good at his job and made everything so easy and uncomplicated and I felt very secure troughout the whole moving period! Thank you!!!!
Tenant
30th Jan 2018 (6 years ago)
A Green
I have 9 properties with this branch, tried other agents before finding them about 10 years ago. Have never had a problem with any aspect of the agency. They find tenants very promptly, are unfailing polite, friendly and professional when I either go into the branch or contact them by email. I would not consider using any other agents and would recommend them very highly.
Landlord
12th Jan 2018 (7 years ago)
J Upton
Ask Right Move for a second opinion on our 'Right to buy' valuation given to us. Lee presented lots of evidence to assist us and ever provided a property appraisal - for FREE!!! He was very polite and helpful.
Buyer
5th Dec 2017 (7 years ago)
M Rimmer
The staff at Your Move Brighton were extremely helpful and efficient in the process of moving me into my new home. Any questions I had were answered quickly and the staff were always friendly. They made moving house a stress free process which I'm very thankful for.
1st Sep 2017 (7 years ago)
A O'Connor
We have recently rented a property with Your Move Brighton. The process was very simple and Your Move were very helpful from start to finish, everything went well. In particular, Dan was always very helpful, responsive and approachable - nothing was too much to ask. Would definitely recommend.
Tenant
30th Aug 2017 (7 years ago)
K miles
I have had multiple dealings with Your-Move and i am very impressed with the service they provide, they are very quick at responding and delivering what you ask of them.
9th Jun 2017 (7 years ago)
A Foulkes
Me and my girlfriend were looking for our first home, Your Move offered us wonderful customer service and helped us every step of the way finding us a house we love. Speaking with their financial consultant, we managed to save a lot of money on our mortgage. Dan was very helpful and updated is on a regular basis.
Buyer
23rd May 2017 (7 years ago)
D Moth
Last month I contacted Your Move to take over managing the rental of my flat in Brighton, while I live in the USA. Lisel over there has been great in managing all communications and actions with the renters, the old management company, the freeholder, and anyone else that had to be involved. She has been very responsive over email and we were able to get it all going digitally/online with only one phone call and without any snail mail. Based on my experience so far I definitely recommend them for overseas landlords. I look forward to Your Move also living up to my expectations in terms of day to day management and will update this review accordingly in a few months.
Landlord
10th Mar 2017 (7 years ago)
S Whedbee
The guys at Your Move Brighton were fantastic to deal with and I felt very much at ease. Fees were reasonable compared to other agents in Brighton.
13th Jun 2016 (8 years ago)
S Lawson
Went to look round a property with Your Move. It turned out neither the agents nor the landlady had been to look round it before the appointment. The flat had damp in several places and the back door lock was broken so we couldn't even get out to view the garden. Rather than being embarrassed by the state of the place the agent told us that admin fees would be £330 and that this was 'average'. Very expensive agents and don't expect good service. I'm only giving one star because it doesn't let me put zero.
16th May 2016 (8 years ago)
S devlin
We found the Team at Rightmove Brighton really helpful and efficient, great service and communication, really pleased with the service and friendliness of the staff regards Sue & Tom Devlin
29th Nov 2015 (9 years ago)
T Anderson
Brilliant service. All the staff were very friendly and very helpful throughout the whole process. They go that little bit further out there way, to make sure your move in goes as smooth as possible. Genuinely helpful!
Tenant
2nd Sep 2015 (9 years ago)
C Dubery
Friendly enough to start with, but they charge massive fees and took very dubious deposit deductions without discussion or option to fix. If you can afford it, the service is generally pretty good otherwise, but best to budget a whole months rent in fees.
Tenant
9th Aug 2015 (9 years ago)
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