I have worked with Alex and the team at Elc for 3 years now , as a landlord they have provided an excellent service finding good tenants quickly and going the extra mile to ensure the tenants are happy and any problems dealt with quickly , simply the best in Edinburgh... Read more
Landlord
3rd Feb 2025 (12 days ago)
J Cleal
An amazing real-estate! Morgan helped us let a home in Edinburgh, Scotland and the process was swift, seemless, overall and stress-free for myself and my partner (especially as Australians who have not let before in the UK).
We would recommend ELC if you're looking to let a home!... Read more
Landlord
25th Oct 2024 (16 weeks ago)
A ayoola
Very Great????????... Read more
22nd Oct 2024 (17 weeks ago)
A Esther
ELC letting agent are really good and they attend to me very well... Read more
10th Oct 2024 (18 weeks ago)
Elle
I found the experience of viewing the property very positive. The agent present was warm and approachable and took the time to answer my questions. As well as this, she sent the application email promptly and so my experience with ELC Sales & Lettings was wholly positive.... Read more
9th Oct 2024 (18 weeks ago)
A Bryce
Great personal service from Alex...Very happy with transfer of business from previous agent.... Read more
9th Oct 2024 (18 weeks ago)
P Mcnally
Alex and Fraser are a great team to work with at ELC. My property was marketed at correct price point, finding perfect tenants whilst arranging and carrying out all required certifications. Would highly recommend and I’m delighted to be working with ELC.... Read more
Landlord
9th Oct 2024 (18 weeks ago)
S parsa
I have been very pleased with the service that ELC have provided me over the past few years. Very professional. Highly recommend them.... Read more
8th Oct 2024 (19 weeks ago)
S R
Professional team with a high level service.... Read more
8th Oct 2024 (19 weeks ago)
O Ademuyiwa
The letting manager was very welcoming and able to respond to my questions and concerns... Read more
Landlord
8th Oct 2024 (19 weeks ago)
J White
Great and professional, many thanks... Read more
1st Oct 2024 (20 weeks ago)
S Michi
I have attended two property viewings recently with ELC Sales & Letting, and both were very positive experiences. The property managers Morgan and Joseph were both very helpful in answering questions about both the property and ELC's general application process while at the viewing, and have been equally efficient in responding quickly to email queries. So far a lovely experience with this letting agency.... Read more
27th Sep 2024 (20 weeks ago)
S Innes
Inviting, informative and helpful... Read more
23rd Sep 2024 (21 weeks ago)
I LS
We really enjoyed our stay here it is a spacious place with lots of storage in it. We are also happy and thankful that we are handle by ELC letting agency specially Calum who take care all the maintenance in the property and always make sure that everything is ok and help us from the start of tenancy until the end.kudos to the team.... Read more
Tenant
19th Sep 2024 (21 weeks ago)
O Driessen
Very friendly realtor!... Read more
18th Sep 2024 (21 weeks ago)
U Afshar
I just did a viewing with Fraser a few days ago, and he answered every single question I had.
I definitely had a positive experience with ELC.... Read more
2nd Sep 2024 (24 weeks ago)
H SI
Thank you to Fraser for a pleasant and informative viewing experience.... Read more
30th Aug 2024 (24 weeks ago)
E Stephen
Very professional and friendly. I had an incredible experience with ELC and I would definitely recommend to everyone. My agent Sophie Moffat helped me a lot. ????... Read more
29th Aug 2024 (24 weeks ago)
R Mcleod
New in the renting world, and the elc team (calum) was looking after me.
He made the process simple and so easy for me even with my silly questions.
So thanks to all and would advice any one to use them for either being a landlord or renter.... Read more
Tenant
27th Aug 2024 (25 weeks ago)
R Byrne
Lovely service, all my questions answered easily.... Read more
26th Aug 2024 (25 weeks ago)
G T.
The viewing was on time. The agent was incredibly friendly and answered all my questions and promptly followed up with an application to apply as promised.... Read more
14th Aug 2024 (6 mo. ago)
L Macdonald
We had a great experience viewing a property with ELC. The agent was helpful and knowledgeable. We had time to view the flat by ourselves initially and there were only two groups viewing at the same time at most.... Read more
A Jonauskyt?
Went for a viewing and the experience was good. Agent was very friendly and answered all my queries with clarity :)... Read more
T Reitelbach
Very good experience. Would recommend... Read more
A Hruska
I had a viewing with Calum yesterday and he was very professional and attentive. Answered my many questions and did not rush us through the property. The whole process thus far through the application has been organized and clear.... Read more
J MacPherson
Very very helpful, quick to respond and very good at keeping us in the loop:)... Read more
24th Jul 2024 (6 mo. ago)
C Battisti
Recently contacted ELC to have some Landlord's certificates produced. They were very efficient, replied promptly and accomodated my short notice. The trades attended when booked and were also very efficient. A particular thanks to Miles and Calum. Would recommend.... Read more
Landlord
22nd Jul 2024 (6 mo. ago)
R Elliott
We received really great service from Calum Chrystal from ELC Sales and Lettings. He was punctual and very informative about the property that we were viewing. I would definitely highly recommend him if you are looking for a property to rent in the Edinburgh area.... Read more
Tenant
19th Jul 2024 (6 mo. ago)
A Lindsay
Sophie was great and very helpful with any questions we had with our flat viewing.
Thank you... Read more
19th Jul 2024 (6 mo. ago)
B Brescanski
Had a flat viewing with Mr Fraser who was super helpful and friendly, answered all my questions and explained things I wasn't aware of... Read more
18th Jul 2024 (6 mo. ago)
N Gray-Garney
Had a viewing with Fraser from ELC, friendly and professional. Was also happy to help with any additional info/advice. Thanks!... Read more
18th Jul 2024 (6 mo. ago)
N Lal
The experience was great. They really made sure that all our queries were answered.... Read more
17th Jul 2024 (6 mo. ago)
H Mardukas
Very helpful and welcoming... Read more
15th Jul 2024 (6 mo. ago)
Q Xiao
very good and helpful people... Read more
D Dutta
The letting agent was exceptionally professional and cordial, I was so amazed by the property itself. All of my questions were answered with great care. I would definitely recommend them for future endeavors.... Read more
Landlord
8th Jul 2024 (7 mo. ago)
K Mcgill
Very professional, answered questions promptly, responded with a friendly manner... Read more
E Grant
Calum was helpful answering any questions I had regarding the property and process.... Read more
J Seaman
Friendly agent at a recent viewing I went to. And quick to respond by email, which is better than most letting agencies!... Read more
C Grant
I had a lovely viewing today with Fraser at ELC Lettings. He was very informative and answered all of my questions. The rental application process was streamlined and simple.... Read more
Tenant
1st Jul 2024 (7 mo. ago)
G Tsagkaropoulou
ELC were very helpful in arranging a flat viewing for me and providing all the necessary information in a friendly yet professional manner. Very positive experience, I would definitely recommend them!... Read more
D Allan
Just enjoyed a viewing of a great property for rent with ELC Sales & Lettings today; I was dealt with in a very professional & friendly manner, & the experience was a little less rushed than with some other firms. I would highly recommend. Now I just sit back & keep my fingers crossed on securing my lovely new flat! :)... Read more
Tenant
28th Jun 2024 (7 mo. ago)
A Moss
Answered all questions and was as helpful as he could be... Read more
18th Jun 2024 (7 mo. ago)
E Casey
Friendly welcome and helpful with any questions about the property... Read more
M Sohel
It was great meeting Freaser in person today. He was polite and courteous and answered all the questions we had related to the viewing.... Read more
C Abbess
ELC is by far the best renting experience I have had in Edinburgh... Read more
Tenant
5th Jun 2024 (8 mo. ago)
M Fergusson
We are landlords and our properties are managed by Miles and his team. Their attention to detail is first rate and they are excellent communicators. They take the hassle away from letting for busy people.... Read more
Landlord
5th Jun 2024 (8 mo. ago)
A Thomson
We have been looked after by Miles and his team at Edinburgh Letting Centre for over 5 years they have given us an excellent service.
Alan Thomson
Edinburgh... Read more
Landlord
3rd Jun 2024 (8 mo. ago)
Betty
I was very pleased with the service provided by ELC Sales and Lettings. They were always keen to help, were professional, and lovely to deal with. That is why I wanted to thank them and give them 5 star review.... Read more
J Cradden
Positive, friendly and proactive. I’ve had a great experience with ELC.... Read more
J Gordon
Had a great experience finding a flat in the end thanks to miles... Read more
31st May 2024 (8 mo. ago)
M Bodeau
We have been with ELC for just over a year and they definitely are great agents, very helpful, easy to approach, can only recommend... Read more
31st May 2024 (8 mo. ago)
O Ofoma
Miles and his team at Edinburgh Letting Centre are excellent and offer great property management services. I find their services professional and prompt.... Read more
Landlord
30th May 2024 (8 mo. ago)
J Lawrie
My partner and I reached out to ELC Sales & Lettings for an apartment and they were nothing but attentive. The agent we dealt with was Calum, who was very responsive with communication and gave as much information as he could about not only the flat but also the surrounding area.... Read more
30th May 2024 (8 mo. ago)
M Shafi
ELC has been managing my portfolio for number of years now.
I have found the staff very helpful and supportive in day to day dealings.
I highly recommend ELC to any landlord who is looking for a management company to manage their properties.
M.J.S... Read more
Landlord
30th May 2024 (8 mo. ago)
S Gibbs
Calum was very knowledgeable and personable when showing us a flat. Lots of communication outside of the viewing as well.... Read more
30th May 2024 (8 mo. ago)
C Melville-Boyd
Very friendly and punctual staff. Easy viewing process and communicating next steps.... Read more
30th May 2024 (8 mo. ago)
K forshall
ELC is a pleasure to deal with. Their staff are extremely helpful and make everything an ease. They’re very reactive and make sure everything is completed to a high standard. Highly recommended... Read more
30th May 2024 (8 mo. ago)
J Desborough
A very professional company doing a very good job, well done guys... Read more
30th May 2024 (8 mo. ago)
N Jones
Very pleased with Miles and his team at ELC . I am a first time landlord, ELC took very professional 360 deg photos of the property then marketed it giving guidance about the rent . This was 3 years ago , I have had the same tenants . ELC have been very helpful to monitor the flat , act as an intermediary with the tenants and sort out repairs within the property as necessary. Highly recommend... Read more
Landlord
29th May 2024 (8 mo. ago)
K Wood
Miles and the team deliver a first class and professional service and they are always my first choice in Edinburgh when I am looking to rent out my properties.... Read more
Landlord
29th May 2024 (8 mo. ago)
N Tame
Excellent and rapid service when needed. Not intrusive when not.... Read more
29th May 2024 (8 mo. ago)
J Breakwell
Very professional and helpful. I have been using ELC to rent out my property since August 2022 and they have been very easy to deal with and very responsive to all property related matters. Would highly recommend to anyone.... Read more
Landlord
29th May 2024 (8 mo. ago)
S Brown
Felt very welcomed and looked after during the visit. Answered all questions well and provided other information as well... Read more
29th May 2024 (8 mo. ago)
D White
ELC was highly recommended when we were putting our flat onto the rental market several years ago. Because I travel regularly, we also opted for both their marketing and rent collection service, as well as their management role. Their appointment was an excellent choice. Our tenants were carefully selected and any tenant queries have prompted been resolved by ELC. We are delighted with the excellent rental income; ELC's local expertise is great.... Read more
Landlord
29th May 2024 (8 mo. ago)
A Jamieson
Professional and helpful staff, I would recommend this company.... Read more
29th May 2024 (8 mo. ago)
G Antonacci
I have been many years with Edinburgh Letting Centre agency with full satisfaction, professional service provided.
I therefore feel like recommending the agency, and I will certainly turn to them if I need it.
Gino... Read more
29th May 2024 (8 mo. ago)
J Farish
First class service. When we had issues with our flat flooding they helped throughout the process whilst the flat was empty and remedial work was undertaken.
The team are very attentive and respond quickly to enquiries.... Read more
Landlord
29th May 2024 (8 mo. ago)
B Arun
ELC go above and beyond with their customer service. Miles has been an incredible help in so many ways. Would recommend to anyone... Read more
29th May 2024 (8 mo. ago)
P Liu
We have been with ELC for just over seven years now. They are by far the best letting agents we’ve ever had. Professional, Communicative, Responsive, And go above and beyond. Can’t recommend them enough.... Read more
Tenant
29th May 2024 (8 mo. ago)
R Simpson-White
Brilliant staff... Read more
29th May 2024 (8 mo. ago)
D Watson
Wonderful company to deal with. Very experienced property managers who are super responsive to phone calls and emails.
An absolute pleasure to deal with. Superb service.... Read more
28th May 2024 (8 mo. ago)
C Addison
I called in looking for some new listings in my area and Calum was on the phone to assist. He was very helpful, and talked me through all the new properties on the market. Thanks Calum... Read more
28th May 2024 (8 mo. ago)
K B
Miles at ELC Sales and Lettings helped me massively with a rental property and also helped out my gf with her commercial lease. Professional advice that you can trust. Thank you again.... Read more
Landlord
28th May 2024 (8 mo. ago)
M Nolan
I contacted Edinburgh Letting Centre on behalf of my grandson, on the recommendation of an acquaintance. Grandson is relocating to the Capital and seeks a one bedroom bachelor pad.
Mr Leslie, the polite and charming proprietor of ELC, dealt with me personally and suggested several properties that appear suitable. Grandson must decide.
ELC is a proficient and professional organisation and I commend it to any prospective tenants.... Read more
Tenant
28th May 2024 (8 mo. ago)
S Storic
Always professional and customer focussed.... Read more
28th May 2024 (8 mo. ago)
A Gallagher
Great friendly company, been working with them for years and never had a problem. They also have extensive knowledge of HMO compliance and the Edinburgh market as a whole.... Read more
Landlord
28th May 2024 (8 mo. ago)
A Nadeem
My husband and I have been customers of ELC for several years and I can say we have been very well looked after and found the staff pleasant and very experienced. Keep up the good work. Thanks... Read more
28th May 2024 (8 mo. ago)
M McQueen
I have been a client of the firm for over 10 years and I would not consider going anywhere else for assistance in managing my properties. The team are all very helpful right up to the boss!... Read more
Landlord
28th May 2024 (8 mo. ago)
L steedman
I was very impressed by the service at ELC. I had a viewing with Calum who was very friendly and knowledgeable about the property. Calum answered all my questions about the flat and made me feel like I could get back in touch with any future queries. I had a very good experience with ELC and would recommend to anyone looking to rent in Edinburgh.... Read more
Tenant
28th May 2024 (8 mo. ago)
M keshan
We have been a long term customer with ELC sales & lettings and they have been a pleasure to work with. Would recommend to others... Read more
28th May 2024 (8 mo. ago)
M Boyd
ELC are a very professional letting agency. The team take care of all necessary testing to ensure my property is meeting standards required by law. Tenants are properly checked before a lease is signed and rent is paid on time. Equally , if the tenant has any concerns regarding the property, the agency respond quickly to solve any issues. The staff are great and work really well together. They get my vote as a really competent letting agency.... Read more
Landlord
28th May 2024 (8 mo. ago)
L Adair
I had a wonderful experience with ELC Sales & Lettings! Being new to Edinburgh, I was a bit nervous about the tenancy process, but ELC answered all of my questions and provided ongoing support. The entire flat viewing process went smoothly, and I would recommend ELC to anyone looking to rent or purchase a property!... Read more
Tenant
28th May 2024 (8 mo. ago)
J Peutherer
Really caring and dedicated.... Read more
28th May 2024 (8 mo. ago)
K Lamb
Really helpful and friendly Letting agents.... Read more
28th May 2024 (8 mo. ago)
D Au
I have been with ELC for many years fully managing my property. They have been professional, friendly and helpful. They reply promptly to my rental issues with good solutions.... Read more
Landlord
28th May 2024 (8 mo. ago)
H Pyper
I have been very happy with the service that ELC have provided me over the last 5 years which has taken away much of the potential worry of managing a property at a distance. They have always given me good and timely advice on all the statutory requirements for a landlord and have alerted me promptly to any repairs or other works which they have resolved with my tenants efficiently and courteously. Any questions I have had have been answered quickly and appropriately. Any changes in tenants have been managed well and their processes of vetting potential applicants have been thorough and effective. The staff have been a pleasure to interact with. I would not hesitate to recommend them to friends seeking a letting agent.... Read more
Landlord
28th May 2024 (8 mo. ago)
B Atputhasingam
Our property is managed by ELC for more than a decade and I have found them to be extremely reliable and professional. Prompt in response and always a friendly service. Would highly recommend their services.... Read more
Landlord
28th May 2024 (8 mo. ago)
I Yau
professional service... Read more
28th May 2024 (8 mo. ago)
ZARA
Respond very fast good service I will back to you again... Read more
28th May 2024 (8 mo. ago)
J Mohamed
I had an excellent experience with ELC Sales and Lettings. The team was incredibly helpful and responsive, ensuring everything went smoothly. Five stars for their top-notch service!... Read more
28th May 2024 (8 mo. ago)
S Sen
Absolute topnotch service from Mr Leslie and his colleagues at ELC. Polite, professional, practical, and pro-active. Never drop the ball, always take away your headaches. Cannot recommend highly enough.... Read more
28th May 2024 (8 mo. ago)
A Robertson
Very Customer focused always happy to go that extra mile for you.They made the whole process stress free.... Read more
28th May 2024 (8 mo. ago)
B Tata
Incredible Service! Highly recommend it :)... Read more
28th May 2024 (8 mo. ago)
H Yip
I could not be more pleased with the service from ELC Sales and Lettings. Their team was professional, courteous, and always available to help. Five stars for their exceptional service.... Read more
28th May 2024 (8 mo. ago)
M MacLeod
A friend is currently using ELC to sell his house and cannot speak highly enough of the professionalism and commitment of the staff at all levels.... Read more
28th May 2024 (8 mo. ago)
Ember
Fantastic service from ELC Sales and Lettings! They made the whole process easy and hassle-free. Their expertise and dedication are truly commendable. Highly satisfied!... Read more
28th May 2024 (8 mo. ago)
R Pharande
Your service was really impressive. From the moment we walked in, we were greeted with friendly smiles and promptly seated. Our Agent was attentive, knowledgeable, and genuinely seemed to enjoy what they do. Thank you team ELC.... Read more
28th May 2024 (8 mo. ago)
J O'Connell
I’ve been an ELC client for the last 3 years. Have to say in all my dealings and correspondence with them they have been great. Friendly and efficient customer service and the staff are really pleasant. I’ve signposted some friends to their services too and have had good feedback. Happy to recommend and would and will use them again.... Read more
28th May 2024 (8 mo. ago)
Spyder1234
Great service from very knowledgeable staff. Would recommend highly.... Read more
28th May 2024 (8 mo. ago)
S Dash
Lovely service!! Would definitely recommend!!... Read more
28th May 2024 (8 mo. ago)
Kiana
ELC Sales and Lettings provided outstanding service from start to finish. Their professionalism and attention to detail made the process smooth and stress-free. Highly recommend!... Read more
28th May 2024 (8 mo. ago)
B Barlow
Thank you, ELC, for an extremely efficient and courteous service. You have let, and then re-let, our flat in record time, achieving a rent that was higher than anything under my own management, even after taking out your very reàsonable management fee. For this you have also dealt with all required certification, and kept abreast of any maintenance problems. Thank you!... Read more
Landlord
28th May 2024 (8 mo. ago)
J Birch
Calum at ELC has been fantastic in helping us find our property in Edinburgh. Calum has been super accommodating with our viewings, and has kept us informed at every step of the process, which has been a god send when trying to find a property in between a busy work schedule. Can’t recommend ELC enough!... Read more
27th May 2024 (8 mo. ago)
I Cheyfitz
Calum was a great help during my apartment viewing and application process. He was kind, answered all my questions, and helped make the whole process a pleasant experience!... Read more
Tenant
27th May 2024 (8 mo. ago)
S Nobert
Great professional service, we've dealt with Calum whose expertise was a wonderful addition to the general experience.... Read more
27th May 2024 (8 mo. ago)
B Kozak
I recently had a view, of a beautiful property in Edinburgh city centre. Calum, who showed us the property gave an excellent service. He was polite, helpful, extremely knowledgeable about the property and surrounding area. He answered all of our questions fully and has been extremely efficient and prompt with responses to all communication! 5 stars from me!!... Read more
27th May 2024 (8 mo. ago)
D Brown
Hi I viewed a property this afternoon and was greeted by Nicole who was friendly, professional and informative.
It was a pleasure :-)... Read more
22nd May 2024 (8 mo. ago)
A Tabiti
Nicole was truly professional and knowledgeable. She gave Indepth details and answered all questions kindly and courteously.
Well done.... Read more
22nd May 2024 (8 mo. ago)
A butler
Was shown around a nice flat by Calum. We had a good amount of time to wander, all of our questions were answered and were made to feel very welcome.
A good experience (:... Read more
22nd May 2024 (8 mo. ago)
S Charleton
Great viewing with answers to all my questions... Read more
22nd May 2024 (8 mo. ago)
L McCool
The property my group was shown was extremely nice with the current tenants that were present during the viewing being very welcoming. The property manager was very easy to talk to and informative about details of the property.... Read more
18th May 2024 (8 mo. ago)
K Borowiak
I recently had the pleasure of dealing with ELC Sales during the purchase of a property, where they represented the seller. Throughout the process, I was primarily in contact with Claudia, a representative who was nothing short of outstanding. Claudia was incredibly helpful, always eager to assist, and remarkably responsive, ensuring that all communications were prompt and clear.
The information provided was thorough and timely, which made the decision-making process much smoother than anticipated. The property viewing was also a highlight, conducted in a highly professional manner, which only added to the overall positive experience.
I sincerely appreciate the level of professionalism and dedication shown by Claudia and the ELC Sales team. Their support and efficiency greatly contributed to a seamless transaction. I would highly recommend ELC Sales to anyone looking for a dependable and proactive partner in the property purchasing process.... Read more
Buyer
17th May 2024 (8 mo. ago)
W Lander
The viewing was quick and easy, Calum answered all my questions and gave me some advice regarding my application, would recommend.... Read more
17th May 2024 (8 mo. ago)
A rahmat
Great and prompt viewing experience. Fraser was great and friendly and answered all questions regarding the property. Quick and easy arrangements. Highly recommend!... Read more
16th May 2024 (8 mo. ago)
katie
Attended a viewing, Fraser was great + very knowledgeable, and answered all the questions I had.... Read more
16th May 2024 (8 mo. ago)
L dickson
Letting agent was friendly and helpful. Answered any queries promptly and made the application process straightforward.... Read more
Tenant
15th May 2024 (8 mo. ago)
E Davidson
We went to a flat viewing with ELC, and it was great. The viewing was on time, not overcrowded, which is common in Edinburgh, and the estate agent Calum was helpful and friendly. The estate agent also gives you an update on the status of your application and when it's being forwarded to the landlord, which is so nice as it is normally a stressful process. I definitely recommend attending their flat viewings if you see a property you like that they're advertising.... Read more
15th May 2024 (8 mo. ago)
L Verducci
Really nice and helpful!... Read more
14th May 2024 (9 mo. ago)
B Wheeler
Calum was very friendly and helpful when showing us the flat, and has been very prompt with email replies. Would recommend ELC... Read more
14th May 2024 (9 mo. ago)
S Ridge
Calum was super helpful showing us around the flat, and replied to our emails super quickly!... Read more
14th May 2024 (9 mo. ago)
G McGrath
I had a query about HMO properties and they were incredibly helpful and knowledgeable.
I also had to follow up with Alex re a related query a short while later and he was again very helpful. I highly recommend them.... Read more
G hoggan
Fraser from Elc has been absolutely amazing from start to finish
He’s acted professionally so welcoming and answered all questions and got all the answers we have asked sorted with the greatest of ease
Couldn’t recommend him any more
What a delight dealing with this young gentleman
So professional in every aspect of his job... Read more
S Swartz
Very friendly during the viewing.... Read more
M Renton
Calum was very welcoming l, and answered any questions we had. This was our first viewing for our pending move to Stirling and he made us feel most at ease. Thank you, Calum!... Read more
A Lakhany
shoutout to Fraser, excellent agency.... Read more
L Weir
Hi when visiting the property nicolle was very helpful and made us feel at ease and very polite.... Read more
I Hooftman
Fraser was great at showing me around the property today, and answered all my questions!... Read more
C Nwine
Awesome... Read more
25th Apr 2024 (9 mo. ago)
C Telford
Team were knowledgeable, friendly and professional throughout the rental viewing. Well-prepared to answer questions and prompt with communications.... Read more
19th Apr 2024 (9 mo. ago)
E Geisler
The gentleman who showed me the property was very punctual and nice. He showed me everything and gave me answers. I recommend.!... Read more
18th Apr 2024 (9 mo. ago)
C Martin
Fraser was super friendly, helpful and responded promptly ! It is no surprise why Edinburgh Letting Centre has such an excellent reputation.... Read more
Landlord
18th Apr 2024 (9 mo. ago)
L Mcmillan
Fraser was great. Really helpful... Read more
18th Apr 2024 (9 mo. ago)
A McNeil
fraser was amazing! such a kind and down to earth guy and was so so friendly, my partner and myself were really happy with the entire experience... Read more
16th Apr 2024 (9 mo. ago)
P Bab?rková
Professional and attentive, generally happy to deal with them... Read more
12th Apr 2024 (10 mo. ago)
N Martí
Fraser was very friendly and kind along the visit and he answered all the questions regarding the property!! A very professional service :)... Read more
12th Apr 2024 (10 mo. ago)
A White
Great viewing with Fraser today, Fraser talked through the property details and answered my questions. Seemed very professional and welcoming... Read more
10th Apr 2024 (10 mo. ago)
T Gbabo
Smooth experience altogether. Great customer service experience from Fraser. Got a good understanding of the property and the area. A true credit to the company.... Read more
10th Apr 2024 (10 mo. ago)
T scott
Fraser was amazing when it came to doing my viewing. He answered all my questions when needed... Read more
9th Apr 2024 (10 mo. ago)
P Manson
ELC was recommended to me and they have now dealt with my property letting’s a couple of times. I can’t recommend them highly enough! 5 star treatment from start to finish.... Read more
Landlord
5th Apr 2024 (10 mo. ago)
K OFFOR
I had a wonderful experience during the viewing, and Fraser Jamieson conducted it with professionalism, addressing all my inquiries respectfully. I was truly impressed. Keep up the excellent work!... Read more
5th Apr 2024 (10 mo. ago)
I Ayorinde
The experience and the service is excellent. Always ready to provide information and assistance.... Read more
5th Apr 2024 (10 mo. ago)
D Russell
Fraser was very welcoming, friendly and answered any questions we had. Would recommend this company to anyone!... Read more
4th Apr 2024 (10 mo. ago)
F Faleke
Fraser conducted our show round and had kind words for us. He was really positive even when we were both unsure of our chances to get the accommodation as the buck doesn't stop with him. But I like his spirit and he's good for business. Great guy...... Read more
3rd Apr 2024 (10 mo. ago)
I Razzaq
Viewing was very friendly and polite... Read more
3rd Apr 2024 (10 mo. ago)
K 537
Returning to the UK after a long period abroad, I called into ELC to express interest in a property and to ask for some advice about how best to make a rental application without the usual UK credit record information. Nicole and Fraser were extremely helpful and reassuring. Highly recommended. Much more personal and personable service than some of the larger Edinburgh agencies.... Read more
Tenant
3rd Apr 2024 (10 mo. ago)
D Mckenzie
Great communication from start to finish, easy to book a viewing with reminders of appointment which help greatly, kind & friendly staff.... Read more
2nd Apr 2024 (10 mo. ago)
L O'Rourke
Had a lovely chat with Fraser who was very friendly, helpful and went above and beyond.... Read more
28th Mar 2024 (10 mo. ago)
J Read
Nicole was very helpful with my moving situation... Read more
Tenant
25th Mar 2024 (10 mo. ago)
S Mimosa
I met with Fraser for a viewing and he was very informative and super helpful.... Read more
23rd Mar 2024 (10 mo. ago)
R H
Fraser was great and very fast and efficient, checking all the appliances. Thank you for your service today... Read more
21st Mar 2024 (10 mo. ago)
L McCann
Very positive experience. Callum was lovely and answered all of our questions and what to expect throughout the application process.... Read more
21st Mar 2024 (10 mo. ago)
A Wang
I used ELC to conduct accompanied viewings and inventory. Fraser is very professional and helpful. I would highly recommend.... Read more
Landlord
21st Mar 2024 (10 mo. ago)
A Patrick
Called ELC with some questions to assist my daughter when she is ready to start looking for a rental property. Very helpful and informative discussion with Fraser at ELC, who was able to answer my questions fully and freely offered up further information to assist us further.... Read more
18th Mar 2024 (10 mo. ago)
T Allan
Very welcoming and answered every question well. I liked how they said what the previous tenant did with the rooms.... Read more
Tenant
12th Mar 2024 (11 mo. ago)
K Lugton
My experience was made easy by Calums knowledge of his job. Anything I asked he gave me an answer to. As soon as I entered the flat I liked everything I saw. Overall it was a pleasing viewing.... Read more
7th Mar 2024 (11 mo. ago)
K Nduka
Nicole was highly professional, was already at the avenue before the scheduled viewing time. She was very receptive and willing to answer all my queries to the best of her ability.
Thank you Nicole, though I won’t be going forward with that particular property due to the location but I would be very grateful to view any similar property within Edinburgh.... Read more
7th Mar 2024 (11 mo. ago)
H Odufa
Very satisfied... Read more
6th Mar 2024 (11 mo. ago)
N H
Really friendly and helpful property manager... Read more
6th Mar 2024 (11 mo. ago)
O Ricchie
I was attended to by Nicole and she was wonderful all through the process from the viewing date right to the date I got the keys.... Read more
Tenant
1st Mar 2024 (11 mo. ago)
O uchenna
The staff was very friendly during the viewing.... Read more
28th Feb 2024 (11 mo. ago)
D Taylor
I've had an excellent experience with ELC after they took on responsibility for my rental property. Alex is well informed, professional, helpful, and his communication is top notch. Calum has also been very helpful getting the property listed and tenants in place.... Read more
Landlord
26th Feb 2024 (11 mo. ago)
D Kerr
Had a lovely experience working with Fraser! He answered all of my questions and made the home search easy!... Read more
23rd Feb 2024 (11 mo. ago)
B Amaka
The agent was welcoming and helpful. Showing me around the property with putting on a smile on his face. I was allowed to check everywhere. The property is undergoing some cleaning but I can tell the comfortability of the property. I have always loved rooms with storage or wardrobe and this property has it all. I like that the environment is serine and walkable to some shops around. It was a really nice place and experience.... Read more
22nd Feb 2024 (11 mo. ago)
M el-daher
Our viewing was done by Claudia and we very much enjoyed it. We had plenty of time to look around, Claudia had a good knowledge of the property, answered most of our questions and explained well the process to follow if applying. Thank you very much for listening and being helpful!... Read more
21st Feb 2024 (11 mo. ago)
D Bisht
Awesome viewing experience. Quick, precise and to the point explanation by the agent. Highly recommended.... Read more
20th Feb 2024 (11 mo. ago)
Sanni
Good communication amd confirmation of viewing. All required information provided professionally.... Read more
16th Feb 2024 (11 mo. ago)
J Flint
Great estate agent - easy communication with Alex and Fraser. Both are helpful and efficient. Would recommend whether a landlord or a tenant looking to rent.... Read more
15th Feb 2024 (1 year ago)
E Centi
Quick, professional and with competitive prices!... Read more
14th Feb 2024 (1 year ago)
G Taylor
Alex and Calum at ELC have been a wonderful source of support and advice over the last few months and I am delighted with my decision to work with them. As a first time landlord, they have both gone above and beyond in guiding me through the process, keeping me up to date and making sure everything that needed to be done has gone as smoothly as possible. I am very impressed with their attention to detail and how each stage has been handled. I look forward to continuing our business relationship and can highly recommend ELC for any future landlord looking for a management service.... Read more
Landlord
13th Feb 2024 (1 year ago)
M Santillán
The manager agent was very kind and helpful even tho I was 7 minutes late as the address show in the app was not the same as the actual flat address but when I call they answered very quickly and help me straight away.... Read more
12th Feb 2024 (1 year ago)
A Kelly
Friendly and welcoming throughout viewing, positive and happy to answer any questions asked... Read more
12th Feb 2024 (1 year ago)
M Lattanzio
Nicole was punctual, kind and very helpful. She was able to help me on the spot and later via email.... Read more
7th Feb 2024 (1 year ago)
G Taylor
Dealt with Claudia from the Edinburgh branch whilst looking for rented accommodation in Bonnyrigg.
The Estate Agents were easy to deal with, and more reliable than quite a few others.
We met Claudia at the flat we were viewing, and she was very polite and knowledgeable. A few emails were sent to and from after our viewing, and she was helpful throughout.
We had to call for an update after a few days, but Claudia returned the call the very next day.
Good service.... Read more
Tenant
2nd Feb 2024 (1 year ago)
A Eldhose
It was good experience with ELC Sales & Letting.... Read more
1st Feb 2024 (1 year ago)
H Leach
Viewing experience was very easy and smooth and letting agent (Calum) was helpful and answered any questions and queries I had.... Read more
1st Feb 2024 (1 year ago)
N (Badenhorst)
If you’re looking for an estate agency that truly values people and puts you first (whether you’re a tenant, buyer, landlord, seller, or contractor)- ELC Sales and Lettings is the one! I’ve worked closely with ELC Sales and Lettings for the last few months and they are truly a pleasure to work with in all aspects.
They are passionate about all things property and people and truly driven to give the very best service possible.
A special shout out to Claudia and Nicole, you are a dream!... Read more
1st Feb 2024 (1 year ago)
L Gandrakota
Fraser Jamieson was truly exceptional and professional. I met him for a house viewing/renting in Edinburgh. I was impressed with his level of knowledge and the amount of data he had about the market.... Read more
31st Jan 2024 (1 year ago)
J Brown
We used ELC to find us a tenant and it couldn’t have been easier. They took care of the work and certificates that were required and organised additional work we requested. Wouldn’t hesitate to use them again in the future.... Read more
Landlord
30th Jan 2024 (1 year ago)
T Michulka
Woderful experience with very freindly, open and warm person, Claudia, who did everything to help me with finding the flat. I stronlgy recommend both the agency and Claudia... Read more
28th Jan 2024 (1 year ago)
M Kamran
Fraser was very attentive and diligent. We had a positive experience dealing with ELC. Great communication and understanding. Thank you... Read more
27th Jan 2024 (1 year ago)
E Kattnig
My experience with this letting agency has been great so far. The property viewing was smooth and Fraser's prompt and professional responses to my queries have been reassuring. I'm excited about the upcoming move-in and highly recommend their services.... Read more
Tenant
25th Jan 2024 (1 year ago)
S Dobie
PAT testing appointment organised with ease. Times suited and completed on time. Calum was very professional. Can totally recommend.... Read more
25th Jan 2024 (1 year ago)
S H
Positive experience, was shown the home by a friendly informative person, very helpful who was a delight to deal with... Read more
25th Jan 2024 (1 year ago)
M Vela
Claudia was excellent, very diligent in setting up the viewing and following through during and after. Really good service from ELC.... Read more
24th Jan 2024 (1 year ago)
D Olumide
Best agent I've seen..... Read more
24th Jan 2024 (1 year ago)
S Fish
Had a viewing with Fraser from ELC today. He was very clear and able to answer any questions I had. Overall a very positive experience.... Read more
18th Jan 2024 (1 year ago)
J Traynor
The crew at Edinburgh Letting Centre really pulled through. We had heard getting a flat in Edinburgh could be a difficult process. But with the help of Alex and the crew, our move-in process was seamless and exciting.
They were all super responsive and always gave clear answers to all our questions. As we were moving over from Canada we had many!
An extremely professional and kind company!
Couldn't recommend them more!... Read more
Tenant
17th Jan 2024 (1 year ago)
K MacDonald
Excellent service and pleasure to deal with... Read more
17th Jan 2024 (1 year ago)
L Ward
Calum was very helpful and a very welcoming when going for my viewing. Answered all my questions and provided ample information. Thank you!... Read more
17th Jan 2024 (1 year ago)
J Hendry-Burgess
Fast replies, stick to their word, polite and informative. Great!... Read more
16th Jan 2024 (1 year ago)
T Edwards
Viewed a property and had my questions answered,arrived on time and left happy!... Read more
16th Jan 2024 (1 year ago)
R Sivaraj
ELC are very quick to respond and patiently answer all my queries, thanks a lot for their service... Read more
15th Jan 2024 (1 year ago)
T dalgleish
Very good at communicating, get back to you promptly... Read more
12th Jan 2024 (1 year ago)
M Bradshaw
Fraser was very helpful and accommodating to our needs. I would recommend anyone to rent from him or elc agency, top class.... Read more
Tenant
11th Jan 2024 (1 year ago)
R hung
Very nice.... Read more
4th Jan 2024 (1 year ago)
C Kumar
It was really a good experience with the arrangement and response from the agent. They are very professional and also friendly. They answered all our questions and helped a lot ??... Read more
3rd Jan 2024 (1 year ago)
K Connolly
Easy and quick to work with... Read more
21st Dec 2023 (1 year ago)
J Essienkan
Polite and very helpful.... Read more
21st Dec 2023 (1 year ago)
A Scheib
Quick and easy tenancy set up, friendly staff and great communication.... Read more
Tenant
15th Dec 2023 (1 year ago)
P G
smooth and amazing. Calum was super friendly, professional and informative. thanks guys... Read more
15th Dec 2023 (1 year ago)
M Ali
Friendly with excellent communications.... Read more
13th Dec 2023 (1 year ago)
X Davies
The ELC team have been friendly, helpful and efficient during the process to secure a new flat, from my initial viewing with Fraser to guiding me through the application process, they have been great at every step of the way. I cannot recommend them enough!... Read more
Tenant
12th Dec 2023 (1 year ago)
A Lawrie
I have recently switched from letting the property myself to allowing ELC to fully manage it.I have had a great experience so far and look forward to it continuing.
Thanks to Fraser and Alex.... Read more
Landlord
11th Dec 2023 (1 year ago)
A Taufig
I recently viewed a property through Edinburgh Lettings. The team was responsive, accommodating, and demonstrated impressive knowledge about the property. The team's customer service has left a positive impression. Thank you, Fraser and ELC, for a seamless experience!... Read more
8th Dec 2023 (1 year ago)
K Elizabeth
Calum was exception, very helpful and very kind. He was available for any questions I had about the rental property, and replied very swiftly to emails and enquired!... Read more
7th Dec 2023 (1 year ago)
J Lindsay
ELC have been a great letting agency in the 2.5 years I have been in one of their properties, very communicative compared to my previous agencies, and Fraser is incredibly professional and pleasant as a property manager.
They have also been incredibly helpful when it comes to any repairs, and also when answering questions coming from someone who hasn't lived on their own/in a flat before.
Would highly recommend to anyone looking for a letting agency in Edinburgh.... Read more
Tenant
6th Dec 2023 (1 year ago)
W McEwan
I have been a landlord for almost 12 years. I have been ELC client for 10 years. From the very first meeting up to today everyone at ELC was brilliant. They are quick to respond, attentive, professional, and made me feel they have me in their best interest. There were many staff whom I dealt with in the past I was impressed with them. The latest repair of radiators in my flat was handled by Fraser. He kept me up to date every step until the replacements were completed. I’m certain my tenants also felt dealing with ELC was easy and smooth. Thanks to everyone. Keep up your good work. I will be a loyal client as long as I’m still a landlord.... Read more
Landlord
28th Nov 2023 (1 year ago)
A MAGRET
The viewing experience was a remarkable experience with very specific details. I enjoyed the company and courtesy of the viewing agent who displayed exceptional and outstanding professionalism in carrying out his duties.... Read more
28th Nov 2023 (1 year ago)
S Rady
Excellent lettings service, communication couldn't have been better. Special shout out to Alex for making the process so smooth!... Read more
Landlord
28th Nov 2023 (1 year ago)
H khwan
My experience with ElC was amazing. I would like to appreciate Fraser for his professional behaviour and all his efforts to help us finding our new home. Great services and great staff.... Read more
27th Nov 2023 (1 year ago)
J Jane
My experience with ELC as a first time landlord has been great. Alex was very helpful with advice prior to letting and helping me to ensure all the safety certificates were in place and the flat ready to rent. I was also impressed with their contractors, some of whom I met while preparing the flat for rent. Any repairs needed have been quickly organised. Overall they have made the letting process very smooth and I'm very happy that I chose to let with ELC.... Read more
Landlord
18th Nov 2023 (1 year ago)
S Salim
Possibly one of the most professional ones recently. Had a few ups and downs previously but the team now is very friendly and helpful. We were dealing with Fraser when moving out in October 2023 and he was very professional and reasonable in all the dealings throughout.... Read more
Tenant
15th Nov 2023 (1 year ago)
D Jolly
I have got one call from the agency now.So informative and clear cit conversation.Very good service.... Read more
15th Nov 2023 (1 year ago)
J Quigley
Excellent staff, great communication.... Read more
15th Nov 2023 (1 year ago)
S fraser
Letting my property as a first time landlord with ELC has been a very smooth, enjoyable process. Alex has been a pleasure to deal with, and has been incredibly helpful and accommodating from the start. He has been courteous, professional and communicated in a timely, efficient manner, ensuring my property has been let and maintained to a very high standard. I look forward to continuing letting with ELC.... Read more
Landlord
9th Nov 2023 (1 year ago)
K Ammar
Nicole wad very friendly, informative, knew everything about the property. Very pleased with the viewing.... Read more
9th Nov 2023 (1 year ago)
E Woodfine
Claudia and Fraser have been absolutely brilliant help with helping my flatmate find our ideal home! Super polite, quick with responses and were happy to answer any of our questions! A definite recommendation for any students in Edinburgh :)... Read more
Tenant
8th Nov 2023 (1 year ago)
J Barros
I can only highly recommend ELC. For the past three years, Alex and the rest of the team have assisted us in finding trustworthy tenants, and promptly finding professionals to solve issues that arise.... Read more
Landlord
8th Nov 2023 (1 year ago)
S Carlyle
Choosing an agency to manage my property was a big step for me. As a first time landlord I wanted to ensure that my property and prospective tenant were going to be managed well and with care. The communication from Alex who has been my main point of contact has been outstanding - from answering all my queries in a timely manner, keeping me up to date, finding a suitable tenant in a matter of weeks and guiding me through the process of letting.
Thank you to all of ELC team.
Sian - Landlord.... Read more
Landlord
7th Nov 2023 (1 year ago)
H Smith
My wife and I have been tenants through ELC for nearly two years, and we hope to continue working with them in the future. Any repairs or issues are quickly addressed, and the agents are communicative and helpful when viewing properties. Thanks, ELC!... Read more
Tenant
7th Nov 2023 (1 year ago)
L Hubbard
Friendly company, efficient service and good communication! Have had no negative experiences and would recommend to others.... Read more
3rd Nov 2023 (1 year ago)
R Kay
Fraser dealt with my issue and he was more than helpful. Very good firm to deal with... Read more
2nd Nov 2023 (1 year ago)
Z Keith
I had an excellent experience with ELC. I did not let a property with them in the end but Fraser was incredibly helpful, friendly and professional!... Read more
2nd Nov 2023 (1 year ago)
T Christensen
I can highly recommend ELC to be your agency of choice. We were previously with a highly reputed agency, who, over the course of time declined in all areas of service and responsiveness to the point that we were frustrated and upset. As a result we began to look for another agency that would be more client focused. Having seen reviews of the Edinburgh Letting Centre, we took a punt and have not been disappointed. Alex, Priestly and the team at ELC have been nothing short of fantastic. We live in a different time zone which adds the complication that we are asleep during UK business hours. This has never been a problem for ELC who have been highly responsive both in and out of hours to our needs. We would highly recommend this customer focused agency.... Read more
Landlord
31st Oct 2023 (1 year ago)
S jeevanandham
I had a great experience with the letting agency. They were extremely helpful in finding me a property to let. Their assistance made the process smooth and efficient... Read more
Tenant
31st Oct 2023 (1 year ago)
L Ahmed
I had a great time with Fraser during my property viewing. He's a real experts when it comes to the local market, and he made the whole experience super easy. I wholeheartedly recommend ELC for anyone looking for a dedicated and knowledgeable property agent. They made my property search a breeze.... Read more
30th Oct 2023 (1 year ago)
A Asyraff
The agent was very welcoming and explained everything in clear detail.... Read more
26th Oct 2023 (1 year ago)
C Beckett
Great viewing with Calum. Thanks :)... Read more
26th Oct 2023 (1 year ago)
I Jones
ELC were incredibly helpful in quickly securing a property for me. The tenancy was agreed within 48 hours of the viewing. Amazing customer service and greatly appreciate the seemless process and additional details they gave me as a prospective tenant. Would highly recommend.... Read more
Tenant
20th Oct 2023 (1 year ago)
S Warren
Great letting agent. Let me tour virtually which made it much easier to potentially move to Edinburgh. Quick with communication, prompt and full of helpful advice... Read more
19th Oct 2023 (1 year ago)
J Heitler
As tenants we were very happy with the service provided by the ELC. Our agent Fraser was very helpful and talked us through the process of renting and has provided much appreciated support since moving in.... Read more
Tenant
19th Oct 2023 (1 year ago)
W Vicky
Very dedicated team... Read more
18th Oct 2023 (1 year ago)
L okunlade
Property Manager was welcoming and gave very good and satisfactory responses to questions asked.
He was appropriately dressed and knew all he needed to talk about at the property.
Excellent customer service... Read more
10th Oct 2023 (1 year ago)
K Fagbola
It was a lovely apartment and the staff is very friendly.... Read more
Tenant
10th Oct 2023 (1 year ago)
E Harland
We were unable to make a viewing in person so agent Nicole very kindly filmed and sent us a video tour.... Read more
5th Oct 2023 (1 year ago)
Charlotte
Good experience with this company, Fraser was very helpful and professional.... Read more
28th Sep 2023 (1 year ago)
K thompson
Excellent viewing frazer was very accommodating and let us view the property and exposing the ins and out of the place. Very good!
Thanks again... Read more
27th Sep 2023 (1 year ago)
M Wu
Great communication, reliable.
Will use again. Thank you Fraser.... Read more
26th Sep 2023 (1 year ago)
S Campbell
The agent we have dealt with so far has been Fraser. He was been absolutely wonderful and accommodated all of our needs. Going the extra mile to ensure we find a property we will love.... Read more
19th Sep 2023 (1 year ago)
C Dy
Good Contact with agency. They send engineer immiedietly when i need it for broken pipe or something.... Read more
Tenant
18th Sep 2023 (1 year ago)
N Analogbei
It's an easy access from city centre and the interior is well presentable and spacious, also the agent representative gracefully showed me around the flat and hinted on adjustment that are to be carried out before ready for move-in.... Read more
15th Sep 2023 (1 year ago)
C Roesia
Fraser was really friendly and open with showing us around the flat and has been more than helpful with setting up viewings for us when very few places have. You're a massive help!... Read more
15th Sep 2023 (1 year ago)
T adetona
Satisfied with the agent who was there to show the apartment. He was detailed enough and has customer relationship skills.... Read more
15th Sep 2023 (1 year ago)
P Daskalov
Great experience! Professional and to the point! Would highly recommend.... Read more
14th Sep 2023 (1 year ago)
C Barker
Very nice and welcoming down to earth people. Made me feel comfortable when viewing the flat... Read more
14th Sep 2023 (1 year ago)
J Elliott
Wonderful experience working with ELC to find a flat to let. We are not from the UK so had some extra hurdles in the letting process. ELC was responsive, helpful, and made us feel at ease through it all. Alex in particular went above and beyond to help us find a flat. He was available to answer all of our many questions and guide us through the process. Would highly recommend checking ELC out, they are responsive, professional and good at their jobs.... Read more
Landlord
13th Sep 2023 (1 year ago)
R Buch
Being a tenant for almost a year and half, I would definately reccomend ELC as they are always helpful in every need and also their properties are well maintained.... Read more
Tenant
8th Sep 2023 (1 year ago)
S Shafiq
The agent who showed us the flat was amazing very friendly and answers all our questions... Read more
6th Sep 2023 (1 year ago)
N JOSE
Great experience and friendly person and all my doubts and questions were answered correctly..... Read more
31st Aug 2023 (1 year ago)
B Hughes
Nicole, who showed my wife and I around a property was a delight to work with. She knew all the information we needed and helped with the application process. She was also very friendly and gave us some great help as we are new to Edinburgh.
Thank you Nicole.... Read more
Tenant
30th Aug 2023 (1 year ago)
N mpofu
The Service was good. Good customer care. The property was nice. Keep up the good work.... Read more
29th Aug 2023 (1 year ago)
B Ibanga
Had a nice viewing of the property with Frasier. The property is beautiful, cozy, family oriented and homely. Thank you ELC Sales & Letting for this experience and opportunity.... Read more
26th Aug 2023 (1 year ago)
M olaniyan
It was an amazing experience with ELC. Fraser made it even easier with his professional but kind approach.... Read more
24th Aug 2023 (1 year ago)
J Hutton
I used ELC to get the certificates for letting out my flat (EICR, PAT, LRA, GSC). They went absolutely above and beyond to sort this all out within a tight timeframe. The contractors they used were great, and spoke highly of ELC. Highly recommended!... Read more
Landlord
24th Aug 2023 (1 year ago)
H Mckay
Fraser was very polite and on time. He was happy to answer any questions we had about the property and gave us clear instructions on how to move forwards with our application. Fantastic service!... Read more
22nd Aug 2023 (1 year ago)
M WADE
I would readily recommend this amazing company.Their letting process is efficient and simple.The manager Nicole, is respectful,professional and supportive throughout the process. Continue the great work ELC!!! THANK YOU.... Read more
Landlord
21st Aug 2023 (1 year ago)
Beckyf058
Nicole did a wonderful job of showing me the flat today. She was very pleasant and answered all my questions. Lovely viewing experience.... Read more
18th Aug 2023 (1 year ago)
A Mac
Fraser was a delight to deal with. Great manner and very helpful!... Read more
15th Aug 2023 (1 year ago)
G kirk
The most helpful and kind interaction I've had so far with an estate agent. Fraser was very nice and I appreciated all his help! Thank you!... Read more
12th Aug 2023 (1 year ago)
S Westley
The property manager was there when I arrived and was incredibly nice and personable! She answered any questions I had (even the silly ones).... Read more
5th Aug 2023 (1 year ago)
J Lubiszewska
I had a good experience with this letting agency, they're quick to respond and it's easy to book viewings with them. I had a viewing with Calum and he was very helpful and friendly... Read more
4th Aug 2023 (1 year ago)
A C'Diz
Is a very lovely apartment I love... Read more
1st Aug 2023 (1 year ago)
O Olaolu
Excellent seamless service. Keep it up guys... Read more
31st Jul 2023 (1 year ago)
M Islam
Thanks ???? your's are really helpful.... Read more
24th Jul 2023 (1 year ago)
T Musson
Couldn’t recommend more! Excellent communication, efficient and easy to talk to. Fraser was a delight to meet and talk to, he answered all our questions and made the process incredibly easy for us. Also very easy to get in contact with which was valuable given the housing market is very busy so that was much appreciated!... Read more
23rd Jul 2023 (1 year ago)
C Eziafa
My viewing experience was satisfactory, was at the flat on time and Calum was there already. He was polite and kind, the flat is lovely and can't wait to move in. Thanks... Read more
Tenant
21st Jul 2023 (1 year ago)
T makinde
Warm reception from the agent on site.showed me around the flat and provided every basic details about facilities on ground.
A satisfying experience... Read more
20th Jul 2023 (1 year ago)
C MacKinnon
Viewed a property to rent today, the agent was very helpful in answering questions/finding out more info... Read more
20th Jul 2023 (1 year ago)
W Queer
A trully transparent and kindly accommodating letting agency.
Claudia has been an absolute start with gently supporting both parties involved in our lease and I couldnt be more greatful.
Always checking with each relevant party before consolidating any agreement.
She is swift and patient in her communication, making all the procedures feel like a breeze..from registering with the service, all the way to minor and major changes/arrangements.
One of the easiest ????? ive given, with sincere hopes the service continues the exceptional work through and through (with the human error of course being part of the process).... Read more
Tenant
20th Jul 2023 (1 year ago)
S Wiedyanoe
Nicole Spangenberg was great, she informed me everything I wanted to know regarding the property.... Read more
20th Jul 2023 (1 year ago)
R Abolade
It was nice and welcoming. The picture I saw at the site was the same when I went for viewing... Read more
18th Jul 2023 (1 year ago)
A Lumsden
ELC, have been great in finding tenants. They're proactive in their work, whilst being responsive to any communication.... Read more
Landlord
17th Jul 2023 (1 year ago)
A McCosh
Great company to work for, nice people, no problems, everything dealt with professionally.... Read more
16th Jul 2023 (1 year ago)
J D
ELC is excellent in providing letting services. They are very quick to turn around fixing any kinds of issues reported. Transparency & trust worthy agent. Responding to tenants queries without delays. They are excellent, keep up the good work going. Cheers, Jesu.... Read more
Landlord
14th Jul 2023 (1 year ago)
I McMillan
Fraser was very friendly and professional, and able to answer all my queries. ELC have a good system in place to manage properties and viewings easily and efficiently. First class.... Read more
13th Jul 2023 (1 year ago)
G Dickie
I had a very positive experience with ELC during a rental application. Fraser was my point of contact and he was incredibly helpful through viewing, application, and lease execution. Fraser was responsive, knowledgeable, and patient with us while we were applying from abroad. I would recommend ELC for individuals looking for a property in Edinburgh.... Read more
Tenant
13th Jul 2023 (1 year ago)
R Reid
I have been very satisfied with the service I have received from Edinburgh Letting. I would have no problem recommending ELC to my family an friends.... Read more
12th Jul 2023 (1 year ago)
H Ghaji
Fantastic... Read more
11th Jul 2023 (1 year ago)
C Tichareva
My viewing process was quite enjoyable as the agent was polite and took time to explain about the property without rushing through the viewing.... Read more
11th Jul 2023 (1 year ago)
T melvin
Worst company ever... Read more
8th Jul 2023 (1 year ago)
C Ezirim
The best letting agency ever, fast and reliable !... Read more
Landlord
7th Jul 2023 (1 year ago)
N Walker
Fraser was very helpful showing me around one of the properties today! Friendly and informative... Read more
6th Jul 2023 (1 year ago)
I nisbet
Oinstructive but not intrusive.... Read more
6th Jul 2023 (1 year ago)
C Douglas
Fantastic agency!... Read more
6th Jul 2023 (1 year ago)
C Limousines
Absolutely outstanding (and rapid) service helping us organise annual safety certificates for our commercial property as far afield as North Berwick. Fraser in particular was as friendly and professional as they come, and I couldn't recommend them any more highly!... Read more
Landlord
5th Jul 2023 (1 year ago)
D Culver
As a tenant, ELC is one of the best letting agencies I've worked with. Always responsive and understanding. Repairs get done on time and agents are always there to help. You're working with a real person, not a faceless company!... Read more
Tenant
5th Jul 2023 (1 year ago)
H Ann
Excellent and easy experience... Read more
30th Jun 2023 (1 year ago)
A Amaral
Fraser was super helpful in trying to assist us all the way through. Easy to talk to!... Read more
29th Jun 2023 (1 year ago)
Š Jurašius
Had a viewing with Fraser, great place and a great guide. Very welcoming and made it easy to connect. Had no unanswered questions left.... Read more
22nd Jun 2023 (1 year ago)
C Willoughby
I am a landlady and have had my flat let out via ELC for a number of years. They source excellent tenants and deal with any issues promptly. The staff all have local knowledge, are friendly and helpful. I am delighted with the excellent property management they provide. Totally professional and stress-free.... Read more
Landlord
21st Jun 2023 (1 year ago)
L Sehr
Amazing experience finding a flat through ELC! Fraser was very proactive in helping us find a beautiful new home. Claudia, too, was super friendly and accommodating when it came to arranging a viewing. Communication with ELC is fast and effortless, they very much so go above and beyond for their customers. This company really stands out from the vast sea of Edinburgh letting agencies.... Read more
Tenant
19th Jun 2023 (1 year ago)
J Thomson
Went to view a property and one of the agents, Fraser, was very helpful and answered any questions we had. We were shown round and given helpful information on the flat. Overall was a very good viewing, would recommend this company!... Read more
13th Jun 2023 (1 year ago)
? ??????????
Thank you for providing good service and fulfilling all obligations on time. I really enjoyed being your client, I will definitely recommend your team to my friends.
Best regards, Ainura from Kazakhstan ????... Read more
9th Jun 2023 (1 year ago)
M Dixit
I had an emergency move as my previous landlord decided to sell the property, Fortunately I met Fraser Jamieson from ELC who managed things for us and within 2 days my application for a suitable property was accepted. Fraser has been very helping and provided a professional service and guidance tailored for our specific requirements.
Would highly recommend ELC to anyone looking for some genuine professional assistance in sales and lettings.... Read more
Tenant
7th Jun 2023 (1 year ago)
Z Arellano
This is my firt time leasing with an agency and I had a good experience with ELC. Fraser was a very nice and kind. The communication was excellent during the process. All my questions were solved. Fraser helped me to make easily my moving to my new place. I fully recomend to the ELC agency.... Read more
Tenant
7th Jun 2023 (1 year ago)
E Papaioannou
Talking as a tenant, they were Ok until we found a property and paid 6 months upfront to rent it but when our landlord wouldn't return our deposit (which he also did to the previous tenants) we tried to let them know but they were not interested..... Read more
Tenant
1st Jun 2023 (1 year ago)
C Hurley
Fraser has been brilliant to deal with, always replies quickly and with a useful answer to any questions, which has been great! Always easily reachable too. Would definitely recommend ELC to anyone moving house in Edinburgh, they take a lot of stress out of it!... Read more
29th May 2023 (1 year ago)
V johns
Fraser went above and beyond to help me with my issues with my boiler and I can’t thank him enough for how kind and efficient he was with me. Give that man a raise! Ha... Read more
23rd May 2023 (1 year ago)
F Wright
Couldn’t recommend ELC any more. The staff are really professional and helpful and made renting easy... Read more
Tenant
23rd May 2023 (1 year ago)
M Banaszkiewicz
We rented a flat via ELC for over two years and we had a very good experience. Throughout our tenancy, they were reacting very quickly in case of any repairs in the flat, answering any questions in a very informative way and we got almost whole deposit back after we moved out. I recommend this agency.... Read more
Tenant
20th May 2023 (1 year ago)
C Villaverde
Great company! Have just rented a place with this letting agents and the process went really smoothly. Staff (Alex) was very professional, helpful and reachable. Excellent costumer service!... Read more
Tenant
18th May 2023 (1 year ago)
H Trang
Exceptional Rental Experience with Edinburgh Letting Centre
Renting through ELC was an exceptional experience. The house was well-maintained, clean, and equipped with all necessary amenities. The staff, especially Calum- our property manager- were professional, responsive, and made the entire process stress-free. They provided a warm welcome and addressed any concerns promptly. I highly recommend ELC for their high-quality properties, welcoming tenant experience, and outstanding service. Overall, a top-notch rental experience.... Read more
Tenant
17th May 2023 (1 year ago)
Z Anderson
I was looked after well by Alex & Fraser, professional service & easy to deal with. As a first time tenant, I appreciated the smooth journey.... Read more
Tenant
16th May 2023 (1 year ago)
A ferrier
Order #23755] (May 6, 2023)
Please advise when will i receive my refund back for the order 23755 that you did not want to do.
thanks
ann... Read more
14th May 2023 (1 year ago)
W Li
Have been using ELC for letting my flat for about a year. Their agents are very responsive and taking care of all the renting and repairing stuff. It gives me a peace of mind. Highly recommended.... Read more
Landlord
11th May 2023 (1 year ago)
Y Deshmukh
Would recommend. Fraser is a pro.... Read more
5th May 2023 (1 year ago)
R Jadhav
Nice service and very knowledgeable and helpful staff. Nicole was our property manager and she did a great job by guiding us. Thank you.... Read more
27th Apr 2023 (1 year ago)
D Bryceland
Always went above and beyond to help and get things sorted for us. Highly recommend this service as has made this transition so much easier and stress free.... Read more
25th Apr 2023 (1 year ago)
M I
Very helpful and assuring agent. Fraser was there to help with anything, at any time. Professional approach from start to finish. 10/10... Read more
18th Apr 2023 (1 year ago)
R Murray
Such efficient, friendly, helpful and informative letting agents. We first got to meet Calum who has a very kind and calm presence. We later got to meet Fraser, who has been extremely kind and informative throughout the whole process of securing a flat, helping us get in as soon as possible with as much ease possible, while maintaining a great quality of service. I really appreciated his candor and dedication to communicate well.
Thank you for the great work ethic you all hold! We really look forward to our time with you as our letting agents :)... Read more
Tenant
17th Apr 2023 (1 year ago)
B K
Great company so far! The letting process has been easy and fast. Fraser has been really friendly and helpful in answering all our questions during the viewing and really speedy at replying to emails, making this process really smooth!... Read more
Tenant
17th Apr 2023 (1 year ago)
M Dear
Great company that really worked with us to help us find our first place to rent in Scotland. Massive thanks to Fraser for showing us around and making it all easy!... Read more
Tenant
14th Apr 2023 (1 year ago)
L Innocenti
Fraser has been lovely and had great communication throughout the process, answering any stupid questions and putting my mind at ease. This is my first time renting and he’s made the experience less stressful and overwhelming for me. Thank you!... Read more
Tenant
12th Apr 2023 (1 year ago)
M Soltysiak
Profesional, well organised and reliable company! We work with them years and only good words we can say.... Read more
Landlord
26th Mar 2023 (1 year ago)
P Izimah
Calum and Connor have been so wonderful in their responses to issues. I would love to recommend you to other clients. Well done Team! Cheers!... Read more
24th Mar 2023 (1 year ago)
K Waxenberg
The staff at Edinburgh Letting Centre was very helpful and communicative throughout the process of finding and letting out our new flat - just moved in today! Great and professional customer service specifically from Fraser and Alex. Many thanks to the team... Read more
Tenant
24th Mar 2023 (1 year ago)
M Jones
Professional and easy process for finding and reviewing a flat, aided massively by Fraser from the property management team. He was efficient at organising viewings, knowledgable about the property and friendly to chat to. Made the whole process much easier and has been helpful throughout! Thanks so much :)... Read more
23rd Mar 2023 (1 year ago)
C Podle?ny
I can100% recommend this company!
They helped a lot with the process of selling my property. The process went all
Smoothly, I had an assistance of an expert sales representative. The fees were very reasonable for the service provided. I was also given a lot of information on the rental process, as I was considering renting. I visited the ELC office on Bruntsfield and meet the team- they are all very friendly and helpful!... Read more
Seller
22nd Mar 2023 (1 year ago)
M Buchanan
Very efficient and friendly service, I was in a hurry to move flat and the team made sure they responded quickly to any queries I had. The whole process from viewing a flat to moving in took very little time.... Read more
24th Nov 2022 (2 years ago)
K Mackintosh
Great experience with ELC as a tenant. Particularly with Tamas. Always helpful and attentive.... Read more
Tenant
12th Nov 2022 (2 years ago)
M Turner
Friendly helpful and professional property management firm with over 20 years experience. They manage all aspects of residential property including investment in Edinburgh and surrounding areas.... Read more
9th Sep 2022 (2 years ago)
P naterposter
I can honestly say hand on heart as a landlord (and no I haven’t been paid to say this), ELC have been the best letting agents I’ve ever dealt with. Previous agents in London and elsewhere have either been a bit useless or dishonest about hidden fees to landlord. ELC have acted with exemplary professionalism and has been smooth sailing, despite many problems cropping up in the property. Their quotes are very fair and they get the job done. Excellent communicators too. Couldn’t recommend more.... Read more
Landlord
24th May 2022 (2 years ago)
L Innes
I had a really good experience getting my own flat with the Edinburgh letting centre, Tom was a really good help with everything... Read more
Tenant
23rd Mar 2022 (2 years ago)
nuric
I haven't been to or interacted with this agency but I'm giving a 1 star review because they are giving £20 gift cards for 5 star reviews on Facebook and Google as pictured. This practice completely undermines the credibility of the platform and as a local guide who reviews places independently and honestly, I am upset. Unfortunately, I would recommend you think twice after reading any 5 star review for this letting agency...... Read more
9th Feb 2022 (3 years ago)
G Amirkhanashvili
ELC are great. The team is friendly. I like the system they have in place for repairs. It is easy to report any required repairs and people come in to fix them pretty much the next day.... Read more
Tenant
9th Feb 2022 (3 years ago)
N H
Great letting agents. Super helpful and always quick to help with maintenance issues. Shaan thanks for all your work.... Read more
Landlord
28th Jan 2022 (3 years ago)
R walker
Really great company to work with, professional and helpful staff. Fast response in reporting any damages or issues as well as an easy process of moving in/out of our flat. My flatmate and I also appreciated how patient and understanding our primary agent Alex was (and the others!) due to us being students. Would recommend.... Read more
Tenant
24th Jan 2022 (3 years ago)
D Palacios

My husband and I have been struggling to find a property since we are new in the country. We have been to a lot of agency but they will not accommodate us because we don’t have previous let reference, even though we can afford to pay for the rent and can provide a guarantor. It was stressful on our part because we are new and how can we provide them a previous let reference if we just came to the country with no let experience?! Good thing! We came a cross to this beautiful property managed by ELC. Tom who is very kind and extremely helpful and to add he is responsive every step of the way. He is the reason why we are not homeless. Kidding aside. We were thankful to him because he expedited our application and was able to secure the flat in just a week so we could move in immediately because staying in a hotel is so expensive. So from tenant’s perspective, I must say ELC is the best letting agent anyone could have and agent Tom will give you 5* luxury experience and treatment. Any issues was dealt with very promptly. Forever thankful!... Read more
Tenant
21st Jan 2022 (3 years ago)
V granton
Friendly professional people with your best interests at heart!... Read more
11th Jan 2022 (3 years ago)
T MONTY
Thanks very much Jamie for all your help. You were fantastic... Read more
11th Jan 2022 (3 years ago)
T M
Great service from the team at Edinburgh Letting centre. The staff are very helpful and I was specifically helped by Alex. If I ever have an issue, I can count on him. I wouldn't hesitate to recommend the ELC to friends and family.... Read more
10th Jan 2022 (3 years ago)
D Leslie
I have been a tenant of Edinburgh Letting Centre for a number of years, and would not consider being a tenant of any other Agency. The quality of care I have received during my tenancy has bern second to none. At all times I have been dealt with the greatest respect, and any problems have been swiftly resolved.
I consider myself very lucky to have found such a caring and considerate company, and would recommend them to anyone looking to rent in the Capital.... Read more
Tenant
23rd Dec 2021 (3 years ago)
M Wong
A very talented team lead by Miles. I would highly recommend their services to anybody looking for a quality Letting Agent.... Read more
22nd Dec 2021 (3 years ago)
B Tothova
I'm currently renting my flat from this company, their property managers are really helpful and friendly. I recommended them to my friends who were looking for a flat as I never had any issues with them.... Read more
Tenant
22nd Dec 2021 (3 years ago)
C Dunlop
I have work alongside Edinburgh letting centre as one of there approved contractors for some time now. The team are very nice and really helpful.... Read more
22nd Dec 2021 (3 years ago)
Z Burai
Best letting agency in Edinburgh. Exceptional service. Would definitely recommend.... Read more
Landlord
22nd Dec 2021 (3 years ago)
M Papai
Tom helped us tremendously to pick a flat that suits our needs. Cheers!... Read more
22nd Dec 2021 (3 years ago)
F Dunn
Great experience so far as tenants in a property managed by ELC. Alex in particular is really responsive via email, and has managed to help sort through a sticky situation with our building's factors, as well as sort out a leaky bathroom basin and a broken washing machine a few days out from Christmas. ELC's repair request system is also really well done and works flawlessly. Overall, really impressed so far, especially compared to the last couple agents we've had in the same property. From a tenant perspective, top-notch!... Read more
Tenant
21st Dec 2021 (3 years ago)
G Glascodine
Fantastic service provided by this letting agent. I thoroughly recommend them.... Read more
Landlord
21st Dec 2021 (3 years ago)
W Waller
Had a very pleasant experience when dealing with ELC - they provide a high quality service and conducted themselves professionally throughout my time in dealing with them. 10/10 would recommend them!... Read more
16th Dec 2021 (3 years ago)
A Boyne
Highly recommend using ELC as they were very professional, responsive and helpful with all of my queries. Have been a tenant with them for over a year now and only have positive things to say! Alex was especially helpful with the moving in process.... Read more
Tenant
16th Dec 2021 (3 years ago)
R Lawson
They staff were very friendly and approachable, they were very helpful. Would 100% recommend. Would also like to mention the young gentleman Jamie was fantastic... Read more
16th Dec 2021 (3 years ago)
J Caplan
The team were fantastic, from meeting with Jamie at the viewing the to collecting the keys!... Read more
16th Dec 2021 (3 years ago)
Joub
The staff at Edinburgh Letting Centre are second to none. Helped me and my friends with our flat from day one - would highly recommend... Read more
Tenant
16th Dec 2021 (3 years ago)
S Boyle
Alex was super helpful and great to deal with. Would highly recommend... Read more
16th Dec 2021 (3 years ago)
Ben
I have been in the process of trying to find a property to rent in Edinburgh and Alex from ELC has been both friendly and efficient in helping me do so. Very professional service and quick to respond to any questions making the entire process very straight forward. Extremely pleased with the service provided.... Read more
Tenant
15th Dec 2021 (3 years ago)
E Paterson
I have always been very well looked after by various members of staff at ELC. Handling any questions, quickly and professionally.
Highly recommend this company and I wouldn’t use anyone else.... Read more
15th Dec 2021 (3 years ago)
G Mac
Great service. Polite and knowledgeable staff. Would highly recommend.... Read more
15th Dec 2021 (3 years ago)
R Staskunas
Very professional and polite staff!... Read more
13th Dec 2021 (3 years ago)
K Galvydyte
An overall good and acceptable experience, they were quick to fix a broken shower and ordering a new fridge, however the flat was not very clean upon moving in (such as pubic hair in the shower, discussed it via email with pictures, etc) and they also charge £30 for a tenant reference that took 1 minute to complete via a link, hence the 3 stars.... Read more
Tenant
1st Aug 2021 (3 years ago)
P rusko
I highly reccomand this Agency. I have very good experience with them.
- They helped me a lot with moving in procedure.
- When we had problem they offered solution without any question + quickly
- Didn't bother me with monthly inspection(s)
- When we moved out there was no problem and we got back the full deposit
Young and very professional team!
Whis all of the Letting Agency would have this high quailty service.
Good Luck in the Future!... Read more
Tenant
10th Apr 2021 (3 years ago)
Emily
Landlord Review
Complete INCOMPETENCE from the outset. In my many years as a landlord I have not experienced anything like the level of ineptitude I faced with Edinburgh Letting Centre. I had the misfortune of dealing with Miles (who owns the company). It was a poor experience from the outset:
*Photos taken by Miles of the flat had limbs and shadows of people in them, and were of poor quality.
*The process was not explained at all.
*I had to chase constantly for answers, and only half were answered.
*Documents were SLOW to arrive.
*Documents/contracts contained errors.
I have decided to find an alternative agent, rather than proceed. They may be cheap, but you if you pay peanuts ....
I strongly suggest you look else where for an agent.... Read more
Landlord
19th Mar 2021 (3 years ago)
E Painter
I cooperate with ELC team as a Painter and Decorator.
Daniel and Claudia are friendly and organized.
Fast payments. No problem at all. Highly recommended.... Read more
9th Mar 2021 (3 years ago)
D Doudesis
I have now ended my tenancy with ELC after 2,5 year. I am more than satisfied with the agency. Daniel and Claudia were more than helpful throughtout the period of my tenancy. Definetely recommending them.
P.S. I also got my deposit back. Just mentioning this because I have heard a lot of people struggling with this with other agencies.... Read more
Tenant
29th Jan 2021 (4 years ago)
R Scott
Very impressed with the whole team at ELC. Just moved to them after some very poor experiences with other local company. First class tenant finding service, carried out very efficiently and professionally by friendly staff. Will definitely use again... Read more
Landlord
24th Sep 2020 (4 years ago)
M Morrison
I applied for a position and was given a zoom interview. I don't use Zoom but I thought I would open an account. I did so and I Logged into Zoom. I haven't used Zoom so I waited till I found there was an issue and tried to call but there was no response. I mailed Daniel that that there was a problem. I called the shop. I asked for a reschedule .
Daniel once he replied was rude and dismissive suggesting I had not been there regardless to the fact I clearly tried. If Daniel a reflection of the company attitude to unforseen problems arising I'm glad to be dismissed so easily. I was not late as Daniel suggests I logged into my account on time. He rudley ignores any technical issues and that I made contact with the office and himself. A rude man who only offers a comment once his attitude is brought to the public's attention. Poor show indeed Daniel.... Read more
7th Aug 2020 (4 years ago)
J Adams
As first time landlords living a long way from Edinburgh, we have totally relied on ELC to manage our property, which they have done with care and professionalism. I would definitely recommend their services to anyone looking to let a property in Edinburgh.... Read more
Landlord
24th Jul 2020 (4 years ago)
G Owsnett
Great service from Miles and team - would highly recommend!... Read more
4th Dec 2019 (5 years ago)
P Barthet
ELC have been so helpful, both with me finding a place as well as once moving in. Finding a place in Edinburgh was not easy at all, especially when you’re a foreigner, however thanks to Claudia I was able to find a place in such a beautiful area. Also once moving, anything that needed to be fixed was approved and managed just within a few days, even for something as big as an oven - Daniel kept me updated throughout the whole process. They are a very professional company who really value their customers’ opinions; I would definitely recommend them!... Read more
Tenant
2nd Dec 2019 (5 years ago)
H G
Very friendly and helpful.
Are also very responsive and easy to contact.... Read more
17th Oct 2019 (5 years ago)
MisterMaiku
Started off with a good relationship with the agency and then during winter of 2018 for a whole month our boiler was broken and we were without hot water or heating for one of the coldest winters recorded in Scotland in recent years. By law, agencies are required to fix issues as severe as this within days according to the Landlord and Tenant act (1985). When we sought after compensation (just 3/4 of the rent for the affected month) after the fact we were led on for months and months and ultimately ignored, even when we asked to speak to landlord directly about it.
Terrible attitude and certainly played around the law in regards to living conditions for tenants. Disappointing as neighbours told us what an improvement we were on the previous tenants, a shame the agency wouldn't want to keep good tenants in their properties.... Read more
Tenant
26th Sep 2019 (5 years ago)
C meyer
Professional, approachable, responsive, efficient and helpful. Questions, emails and phonecalls were answered promptly.
Claudia and Christina were wonderful and went the extra mile.
Would highly recommend ELC.... Read more
14th Sep 2019 (5 years ago)
A Riddell
Friendly, efficient letting agency. Would highly recommend.... Read more
Landlord
22nd Jul 2019 (5 years ago)
A wilson
I have been involved with this company for a number of years now, and there professionalism and efficiency is to be admired.... Read more
31st May 2019 (5 years ago)
S montazerzade
I was studying in Edinburgh for the past year and rent a flat through Edinburgh letting centre. I do recommend them, great job... Read more
Tenant
31st May 2019 (5 years ago)
M D
Moonwalk is a great idea. I admire you guys!... Read more
30th May 2019 (5 years ago)
B Taksokhan
As an ex-tenant I found the agency's team very supportive and friendly and I'm sorry to leave due to my new job in Cambridge. It's highly recommended as it's not easy to find a trusted one in the market these days which really care about their customer service. Thanks all and hope to get back soon. Goodluck... Read more
Tenant
30th May 2019 (5 years ago)
C Hickson
The team at the Edinburgh Letting Centre were very helpful and professional when I enquired about letting out my flat. If I go ahead I will have no hesitation in using this agency.... Read more
Landlord
30th May 2019 (5 years ago)
H Fard
Would definitely recommend! Fees were very reasonable, swift responses from the agency and most importantly, a stress-free experience. Thanks to the service provided by Claudia and Daniel (very professional and friendly), really made us feel like the priority! Have been with them for a few years and would use their service again without any hesitation.... Read more
30th May 2019 (5 years ago)
A Cross
Claudia and Daniel have both been amazingly helpful every step of the way. My partner and I decided to move to a new house, and the entire process, from booking our first viewing, to signing our lease and picking up keys, has been very smooth and straightforward. Nothing like the stress-inducing communications with other agency companies.
Would definitely recommend.... Read more
Tenant
29th May 2019 (5 years ago)
K .Balcer
I can honestly recommend ELC as a bussiness partner. They always pay on time. Completely responsible for their job. Very well-organised and friendly stuff. It's a great experience to work with them.... Read more
20th May 2019 (5 years ago)
M Yip
Great service and would definitely recommend, have been a tenant with them for a couple of years. The team, especially Miles, are very helpful and friendly – any issues I have with the flat are solved very quickly.... Read more
Tenant
17th May 2019 (5 years ago)
J Murphy
We deal with ELC as contractors and find them a very efficiently run operation with good communication.... Read more
10th May 2019 (5 years ago)
M Santra
Good experience... Read more
4th May 2019 (5 years ago)
S O'Donnell
Although we haven't dealt with this agency for long, the experience so far has been excellent.
Myself and my friend needed to move out from our respective homes urgently, and as everyone knows moving out is already stressful enough, and the added stress of dealing with various agencies that are less than friendly doesn't help. Thankfully, ELC has been nothing but kind to us.
We were shown our flat by Claudia, who was very professional - turned up on time (very early, in fact!) and explained the application process thoroughly. After sending in our application we dealt with Lynn, who was just great. She emailed us immediately whenever she had an update on our application and answered all of our questions with no hesitation.
We heard that our application was successful a little more than a week after the viewing, and we couldn't be more excited to move in to our new home. Here's hoping our experience with ELC continues to be this positive!... Read more
Tenant
28th Mar 2019 (5 years ago)
J Sharkey
They did right by us a few times, but a very sudden rent hike makes me think they're headed the Airbnb route. Theyre pretty good as a rental company, normal levels of frugalness.... Read more
Tenant
22nd Jul 2018 (6 years ago)
W FORGET
Do not believe the glossy website, or the review of Daniel Denisiuk, below, whom can be quite clearly seen
to be an ELC staff member.
I own a neighbouring property and have found the maintenance unacceptable and the integrity of the tenants accommodated in the ELC owned property above me, at best to be downright antisocial and at worst, to be grossly affecting the insurance liability, required for the building. As such, official complaints have been made to the business and to date these have been ignored.
All outstanding complaints have now been forwarded to the relevant agencies for escalation. Please consider my 15 years of selfish, ignorant and neglectful experiences of them, before you unwittingly utilise the services, of Edinburgh Letting Centre Limited, or Panacea properties Limited, as they may also be known.
Zero stars.... Read more
Landlord
7th Jul 2018 (6 years ago)
L Marion
The male agent who shows the flats is quite rude and off-hand.... Read more
12th Jun 2018 (6 years ago)