Anonymous Homeseller
Communication terrible. Thank Goodness for Martin, the only person who bother replying to any phone calls or emails.... Read more
Seller
21st Jul 2024 (6 mo. ago)
P Sharma
Goodfellows is a team of professionals with quick response times, regular follow-ups and manging deals end to end. They supported me in moving into a property on a short notice. Thanks Kamilla and Sharmila! Highly recommended.... Read more
Tenant
16th Jul 2024 (6 mo. ago)
C Gibbon
Though the process of moving house is long and stressful, the help given by Kerry, Debbie and Ellie at Goodfellows, Stonecot Hill was 5*.... Read more
17th Jun 2024 (7 mo. ago)
P Veemarajan
Kerry and Debbie the were very friendly and helpful, could always ring and get an answer and kept us in the loop of what was going on and the progress of Purchasing of the property and we have completed our purchase . Would highly recommend them, a great team!... Read more
Buyer
12th Jun 2024 (7 mo. ago)
R Z
Ellie and Kerry truly embody excellence in their roles as estate agents. They maintained professional standards from beginning to end. From the very first viewing to completion, Ellie maintained open lines of communication, ensuring a smooth and enjoyable experience throughout the entire process. Her dedication to client satisfaction is evident in every interaction. Kerry was always approachable and replied promptly to enquiries and went above and beyond. Without hesitation, I would wholeheartedly recommend them to anyone seeking a top-notch estate agent.... Read more
30th Apr 2024 (8 mo. ago)
J Kim
I am writing to express my utmost appreciation for the exceptional service provided by Jack Jenkins during the sale of my property. Over the course of approximately two years, Jack demonstrated remarkable resilience and reliability, ensuring that every aspect of the transaction was handled with care and professionalism.
Jack's dedication and unwavering commitment to the process were truly commendable. His attention to detail and ability to navigate complex situations with ease were instrumental in achieving a successful outcome.
I would also like to extend my gratitude to the entire team for their support and assistance throughout this journey. Together, they exhibited a high level of professionalism and expertise that exceeded my expectations.
Based on my experience, I wholeheartedly recommend Jack Jenkins and the team to anyone in need of real estate services. Their commitment to excellence and customer satisfaction is truly unmatched.... Read more
Seller
27th Mar 2024 (9 mo. ago)
M Tsui
Excellent service by the team for the sale of my property. The process was very smooth and it was completed within a short period of time - thanks to the professional advice provided by the team and their help to find suitable buyers. Highly recommended.... Read more
Seller
15th Mar 2024 (10 mo. ago)
R Goldrick
Kerry and the Stonecot team were very friendly and helpful, could always ring and get an answer and kept us in the loop of what was going on and the progress of sale. Would highly recommend them, a great team!... Read more
5th Mar 2024 (10 mo. ago)
K (Torrington)
Would highly recommend the Stonecot Hill branch in particular Kerry and Debbie.
I picked them out of three estate agents who all gave different valuations.
Goodfellows gave me the highest but justifiably the best valuation and backed it up with sales that they had made in the same vicinity.
They were always there at the end of the phone and acted always in my best interests.... Read more
Seller
1st Mar 2024 (10 mo. ago)
Friendly and efficient staff.... Read more
Seller
17th Feb 2024 (11 mo. ago)
x
We received quick and professional service from both the Sutton and Morden branch. Will recommend if you are looking for an agent. Emily... Read more
15th Nov 2023 (1 year ago)
A Rafiq
Rented a property through GoodFellows. Very professional, friendly and prompt service. My advisors Josh and Kamilla were very helpful and helped us at every stage. They were always quick to respond to our queries.... Read more
Tenant
15th Nov 2023 (1 year ago)
E Bordea
We bought our house with Goodfellows Sutton and Debbie, who was working with us, was amazing. She gave us a lift during viewings, was very knowledgeable about the area, the schools and the property itself. She was always in touch during the sale process and made our experience as smooth and enjoyable as possible. I would not hesitate to recommend Debbie to anyone looking to buy/sell a property in Sutton and surrounding areas.... Read more
Buyer
30th Oct 2023 (1 year ago)
D Barrett
They sold the apartment we were due to visit today and hadn't told us. Unprofessional and fair. Nobody cares in these day and age...nobody cares as long as they get their money... Read more
14th Oct 2023 (1 year ago)
I Wileman
Thanks so much Debbie for all your help. And to Sam and all your colleagues. All very professional, helpful and friendly people. First class service.... Read more
6th Oct 2023 (1 year ago)
S Jilani
It was great experience with all of goodfellows staff specially Debbie and Martin, who provided us in excellent service and guidance throughout our purchasing procedure !!... Read more
Buyer
6th Oct 2023 (1 year ago)
V bhardwaj?
Debbie, the estate agent who helped me purchase my Sutton property, deserves nothing less than a glowing review. Her expert knowledge of the local market, personalized approach, and unwavering commitment to her clients made my home-buying experience a breeze.
From our first meeting, Debbie impressed me with her understanding of my needs and preferences, streamlining the property search. Her communication was impeccable, ensuring I was well-informed at every step.
Debbie's negotiation skills are impressive, and she tirelessly worked to secure the best deal for me. Her attention to detail in reviewing contracts and documents gave me peace of mind.
In summary, Debbie is an outstanding estate agent who made my home purchase stress-free. I highly recommend her to anyone seeking top-notch service. Thanks, Debbie!... Read more
Buyer
29th Sep 2023 (1 year ago)
L N
It is a very disappointing as the agent confirmed us on early June that the probate legal works was granted back in March of this year, it means all documents are done. Unfortunately we don’t know why the seller’s solicitor needed around a month to sent us the draft contract. During this time we call and email the agent to clarify what’s happened but we always can’t find her or slow get back from her. And when we were started the legal process then the title guarantee and information provided by the seller is very limited and many things needs us surveying by our self. And the agent is always slow in reverting back to us. About two weeks after receiving the draft contract, the agent called me to urge our lawyer to respond to the seller’s lawyer as soon as possible, otherwise they would put the house back on the market. She is unreasonable and unprofessional. All in all, that’s are very uncomfortable with us, a bad experience.... Read more
Buyer
31st Aug 2023 (1 year ago)
T Rishidaran
“I’m incredibly pleased with the service I received from Debbie and all other staff member's for my home purchase and selling. Home buying process and selling can be daunting, but their entire team was fantastic every step of the way.”... Read more
Seller
12th Jul 2023 (1 year ago)
N Hudson
Sam at the outset was pleasant, informative and understanding. Amanda was brilliant answering all my questions. I would recommend Goodfellows strongly.... Read more
10th Jul 2023 (1 year ago)
K Lam
Very good estate agent in the area. I worked with Sharmila, she is professional and responsive throughout the whole letting process. Highly recommended.... Read more
Landlord
4th Jul 2023 (1 year ago)
E Grassi
We just had to leave a glowing review for Ellie, who has provided invaluable help and support for a couple for first time buyers! Great knowledge and communication. Thanks Ellie!... Read more
Buyer
12th Jun 2023 (1 year ago)
Goodfellows did a good job of marketing the property on Zoopla and Rightmove. They took a 2nd batch of photos of the garden when the weather improved and we highly rated the interactive online tour. They were well organised with arranging viewings and batched them together where possible to minimise disruption.... Read more
Seller
8th Jun 2023 (1 year ago)
B Andrews
We would like to thank Sam and her team for the smooth sale of our property. We would especially like to thank Amanda Smith who kept us informed at every level and dealt with sensitive issues on our behalf.
We would definitely recommend Goodfellows Stonecot Hill.... Read more
Seller
6th Jun 2023 (1 year ago)
T Leggett
Just completed excellent staff
Debbie kept me updated throughout
Highly recommended... Read more
24th May 2023 (1 year ago)
I Lewis
The selling process was well explained and follow up was prompt and excellent. Problems with the buying chain caused our home to be re-marketed, which was handled well. Follow up with buyer and solicitors was prompt and regularly communicated to us. We are very happy to have used Goodfellows as our selling agent.... Read more
Seller
1st May 2023 (1 year ago)
M Proietti
Thank you Debbie for your amazing support all through the process for buying our first Home.... Read more
Buyer
28th Apr 2023 (1 year ago)
G Nauzeer
a massive thank you to Debbie Brown, her continuous support, relevant guidance, positive attitude and her sparks - really appreciate her excellent service . She's a super star . merci... Read more
25th Apr 2023 (1 year ago)
N Babahan
happy with the service with the sale of my property, was informed throughout the process, all the staff were diligent and transparent
smooth transition.... Read more
Seller
3rd Apr 2023 (1 year ago)
C Parker
Ellie, Omar and Sam have demonstrated professionalism in every aspect of our move. When we faced challenges, they listened to our needs and always had a solution that would achieve the best outcome.... Read more
1st Mar 2023 (1 year ago)
Neha
From the moment Sam stepped into our property, we knew that she was the right person for the job. From beginning to end, Sam has supported us throughout the entire process, even when our first buyer fell through. She never gave up on us or our house, and turned what seemed like an impossible situation - into a massive relief for us. A huge thanks also to Omar, Rosie and Ellie for all of their effort supporting us as well.
We would 100% recommend the Goodfellows Sutton team, as they kept us updated and advised us when necessary. We were never made to feel like we were a bother or annoying, they always made sure to listen or help us when needed. We cannot thank Sam and her team enough, they have gone above and beyond.... Read more
Seller
18th Feb 2023 (1 year ago)
L Fogg
Goodfellows were absolutely amazing and could not do enough for us. Ellie was especially great communicating throughout and keeping us updated regularly. She really did go above and beyond.... Read more
19th Jan 2023 (2 years ago)
D Williams
Bought from Goodfellows in a very stressful and high pressured chain. Very professional, wish we'd used them for our sale! Great service, highly recommend.... Read more
Buyer
30th Dec 2022 (2 years ago)
K M
Recently sold our house with Goodfellows and found Sam and her team a pleasure to deal with.
They are professional and friendly and kept us well informed throughout the process.
Would highly recommend!
Thank you :)... Read more
Seller
21st Dec 2022 (2 years ago)
L Green
So we finally completed and moved into our new home yesterday. It was far from simple but we cannot thank all the team at Goodfellows Sutton branch enough especially Ellie and Sam who went above and beyond to get us through. Their support and guidance was always there every step of the way. From the start right to the very end. Thank you from a very relieved Lisa, Alan and Lucy.... Read more
Buyer
3rd Dec 2022 (2 years ago)
D Jones
Very disappointing as they failed to sell our property over a 2 mth period. Open house on 17th Sept, one of the agents left our dining room lights on. As we were away over the weekend, the lights were burning all weekend and the curtains open so everyone walking past could see into the property. When we got back on the Monday, saw the lights on & one of the bulbs had blown.
Lack of communication as couldn't get to speak to any of the agents when we rang, told we'd be called back asap which ended up 4 hrs plus sometimes. Emails not replied to, received 1 automated reply. Elle needs to brush up on her punctuality as viewers turned up before her on a few occasions. We found the majority of viewers were time wasters, some wouldn't even turn up, others kept messing us about. All in all, a bad experience.... Read more
Seller
15th Nov 2022 (2 years ago)
L Donovan
The Goodfellows Sutton team were great. My main contact was Omar, he kept me informed from start to finish and would always respond to any questions I had either by phone or email.... Read more
28th Sep 2022 (2 years ago)
t
Very good agents. Kept unto date at all points of a difficult sale as it involved the extension of a lease which was not straightforward.
All staff were attentive and helpful, with a particular mention to Omar who kept me upto date throughout.
I wouldn't hesitate in recommending Goodfellows to anyone.... Read more
Seller
26th Sep 2022 (2 years ago)
O Sawant
Been with them for upto 10 months. Initially we intended to buy a house from them. After our initial chain refused to budge, we were recommended to look for another house. We were well supported during this process by Omar. He really helped us in the process. Special mention to Rosie and Maya for being super efficient. Would recommend.... Read more
Buyer
15th Sep 2022 (2 years ago)
I Leung
It is a good experience to deal with Goodfellows. Omar and Rosie are very helpful and responsive throughout the whole process. Thanks.... Read more
9th Aug 2022 (2 years ago)
K E
Goodfellows were the best part of my moving experience. They were amazing from the start, friendly and honest and really easy to deal with. Every single person I talked to provided a professional and warm service. Our buyers were a bit difficult but Goodfellows made sure to keep everything on track and the communication was excellent. Thank you!... Read more
25th Jul 2022 (2 years ago)
K Chan
Thanks Good Fellows team including Sam Bedford for helping along the purchase!... Read more
19th Jul 2022 (2 years ago)
D Cos
Omar is a star!, from start to the end he was there for us.
He kept me informed at every step through the process and also was tremendous help to go through contract exchange, he went above and beyond, Thanks Omar!... Read more
4th Jul 2022 (2 years ago)
Sally
After the death of my mum, and a really awful experience with a former real estate company - Samantha Bedford and her team (Ellie, Rosie and Omar) at Sutton Goodfellows were compassionate, professional, polite, and just utterly amazing. They made this process so seamless and I will be recommending them to anyone I can. Sutton Goodfellows rocks!!!... Read more
17th Jun 2022 (2 years ago)
S gurung
It was pleasure to deal with Good fellows team, Sutton. Agent was very responsive and proactive when following up,... Read more
7th Jun 2022 (2 years ago)
F Dee
It has been a pleasure dealing with the Sutton team at Goodfellows. We received exceptionally brilliant service from the team. Rosie and Omar especially were outstanding throughout the entire purchase process. They were professional, approachable and honest in all our interactions. They kept us updated regularly and played an active part in progressing the process with efficiency. We would highly recommend Goodfellows Sutton for anyone looking to buy a property.... Read more
25th May 2022 (2 years ago)
R Kiran
So we are living in a old property in sutton and the place is falling apart being so old and every single time we complain about it they bill us for the repair. We moved into this house in the middle of the pandemic and they agent told us that the place has all electronic appliance although most of it wasn't working like the drier, chimney, oven,heater...etc after we moved in they asked us to replace to which we said no. Recently I got locked in the bathroom on a Sunday night because of the cheap lock they use(the person who came to fix it said it costs 99p and he had replaced the same for good fellows 2 times the same week) we tried calling their emergency number they didn't respond after waiting for long my husband had to force open the door. Now Goodfellows are asking us to pay 100 GBP for the repair although the lock was very old and had rusted which caused the entire incident and we are being blamed for not calling the locksmith. Without any consideration of the lock being so OLD and the incident happened on SUNDAY NIGHT and they failed to answer the call. Worst experience ever. I wish i could give zero stars.... Read more
24th May 2022 (2 years ago)
H Thomas
Excellent, savvy, professional and friendly estate agent. Wonderful sales skills, well thought through advice and skillful management of sales process.... Read more
Seller
18th May 2022 (2 years ago)
J Ma
Great service from Good Fellow Stonecot Hill, especially Ellie Darby and Rosie Bolt, was in contact me constantly and was always there to help. Would highly recommend and use again... Read more
16th May 2022 (2 years ago)
A Prince
Thank you for all the help from the Goodfellow team in getting my property in Sutton recently let. The whole team provided fantastic support throughout the process in a very professional and friendly manner. Particular special thanks to Sharmila and Bradley.... Read more
Landlord
3rd May 2022 (2 years ago)
C Costello
We decided to use Goodfellows Agents as first time landlords. Sharmila made the valuation and letting process easy and stress free due to her great communication. Barbara was efficient at communicating how the viewings went and potential offers. They also offered a competitive rate and succeeded at finding us tenants quickly. I highly recommend using them.... Read more
Landlord
29th Apr 2022 (2 years ago)
A Kumar
I have recently had a fantastic buying experience from Stonecot Hill Sutton office. Throughout the buying process, I had a great communication and fantastic responses from the whole team, especially from Sam Bedford and Omar. I should say you people are absolutely brilliant!! Thanks for all your great service. All the best!!... Read more
Buyer
25th Apr 2022 (2 years ago)
D Oberholzer
From the moment that I met Sam Bedford, right up until the completion date, she worked tirelessly to sell my home. Her valuation was was £130K more than that of another estate agent, and she managed to sell the house for a price way beyond anything I could have hoped for. There were many challenges along the way for Sam and her team, but they all remained positive, determined, patient and professional at all times. I was kept up to date at every point along the way, and the team were always available to answer any questions that I had. Selling a house can be very stressful, and the Goodfellows team were full of encouragement. They really know their stuff, and gave me loads of really helpful advice along the way. They are such a dedicated, hardworking team. They kept any stress for me to an absolute minimum, and just took care of everything for me.
What really stood out to me, was Sam's sincerity and honesty. I felt instinctively that I could trust her completely, and that she had my best interests at heart, and her actions have proved my instincts correct. I had to experience this for myself, or else I would never have believed that such outstanding service was possible. I cannot imagine ever using an estate agent other than Sam in the future. I cannot recommend her services highly enough.... Read more
Seller
1st Apr 2022 (2 years ago)
J Rippingale
Amazing service....Goodfellows Stonecot Hill have recently sold my parents property. From the moment of meeting Omar to get a valuation through to completion we could not be happier with the service the team (Omar & Rosie) provided us. The marketing of the property was very professional and we were kept informed of the progress every step of the way. We would definitely recommend Omar & Rosie to handle your sale/purchase. Thanks so much guys.... Read more
Seller
28th Mar 2022 (2 years ago)
K Cummins
Got the keys today to my new place!
Rosie was great throughout - very patient with what I'm sure were some daft questions. Team around her were great, too.
Would recommend this agency.... Read more
25th Mar 2022 (2 years ago)
R kashif
Excellent service and support I received during the purchase process . Samantha Bedford, manager sale was available for all my queries and was a great help. Samantha support and guidance throughout the process had been excellent. I would recommend Goodfellows because of their great people and services.... Read more
Buyer
6th Mar 2022 (2 years ago)
B U
Goodfellows Sutton have been amazing and provided us an exceptional service. A massive thank you to the whole team; Sam, Omar, Rosie and Ellie. They were all professional and reliable. Sam was brilliant; from providing a valuation to supporting us on completion day. Omar especially was outstanding, chasing up enquiries and keeping us updated regularly.
We would highly recommend Goodfellows Sutton for anyone looking to sell their property.... Read more
Seller
5th Mar 2022 (2 years ago)
L faulkner
AMAZINGLY SUPPORTIVE
The team are honestly wonderful and can’t do enough for you. Special thanks to Omar Shosanya who’s helped us get into our perfect home.... Read more
1st Mar 2022 (2 years ago)
K Mina
Third agent we tried and they were head and shoulders above the rest! Rosie, Sam, Ellie and Omar all very professional and great communication. From start to finish they were amazing, thank you! Lawrence & Mina... Read more
5th Feb 2022 (2 years ago)
C Palomino
What a great team! Ellie and Omar are very good and Sam is simply wonderful. Thank you so much for the sale of our house in Sutton Common Road and for your support all along the way. Wishing the best to Goodfellows Stonecot Team. ????... Read more
Seller
19th Jan 2022 (3 years ago)
H Makesan
Rosie from Goodfellows was really helpful and patient with us whilst buying our first property! She guided us through the process and always got back to us in a timely manner. The agency as a whole were very helpful and great to work with! Definitely recommend... Read more
Buyer
13th Dec 2021 (3 years ago)
T Subramaniam
I had a purchase experience with Goodfellows Estate Agent - Stonecot-hill in November 2021. Excellent services; from start to completion they helped me well and I'm 100% happy with their services. I strongly recommend that anybody can use their services with confident. Thank you.... Read more
Buyer
22nd Nov 2021 (3 years ago)
P Freitas
Super star service provided from the very moment Samantha came to evaluate our house all the way to after we completed the sale of our house. The team was superb: amazing photo shoot, stress free open day, great communication all the way through. Omar was always available to answer our questions, keep us updated and even to deal with our sellers estate agents.
We truly recommend their services!... Read more
Seller
13th Nov 2021 (3 years ago)
S Oladokun
Our experience of Goodfellows has been amazing. They are a 1st class outfit. They follow through on everything, they give you regular updates and keep their promises. Omar, Rosie, Ellie, Sam are fantastic people and a delight to work with. We have only the highest commendation for them. In one word, they are EXCELLENT! - Segun and Linda... Read more
7th Nov 2021 (3 years ago)
L Jones
Goodfellows have been a pleasure to deal with for the purchase of our next property. Having dealt with other estate agents for our previous property purchase and sale, they have really shown how the process should be conducted. Particular thanks to Omar Shosanya who helped us secure the property with our offer, answered any questions we had very promptly, and continuously providing us updates to how our purchase was progressing and chasing others in the chain where needed. All done with great energy and positivity, which makes a potentially stressful process for us feel much better! The team have also been very considerate given the ongoing Covid situation, and made me feel relaxed and safe when having to attend the office in person. Thank you Omar and the team at Goodfellows!... Read more
Buyer
18th Oct 2021 (3 years ago)
C Olaf
Dealt mostly with Ellie on the sale of Former family home following divorce , she made a stressful situation easier and understood how to communicate with both parties respectfully, great service from
Start to finish thank you !... Read more
Seller
29th Sep 2021 (3 years ago)
A jay
What can I say. Exchanged on a house in 3 weeks! Omar showed me the property and then Ellie took over the reigns and progressed the sale through to exhange about 30 mins ago. I am a very difficlut client but she handled me with finesse and at no stage did you even let her gaurd slip to vent some anger in my direction. Stirling work. I imagine that the vendors are also extremly happy considering it exchanged in such a short time frame.... Read more
Buyer
9th Sep 2021 (3 years ago)
J Skalisiute
Ellie is very helpful, pleasant and friendly. She tried her best to respond to all our queries and helped with every issue we had along the way.... Read more
5th Sep 2021 (3 years ago)
C Carabus
We've had some unfortunate experiences before, but the whole experience with Goodfellows from the initial visit to the completion has been outstanding.
The whole team has been brilliant, but I have to name Rosie Bolt as in addition to limitless patience she has been very proactive and helpful.
I would wholeheartedly recommend Goodfellows!... Read more
18th Aug 2021 (3 years ago)
S Appiah
Bought a home through Goodfellows just before the end of the stamp duty holiday, we managed to completed our sell in 10weeks and that was largely due to Ellie Darby constantly chasing everyone and keeping things moving. Thanks again Ellie for your help!... Read more
Seller
3rd Aug 2021 (3 years ago)
D Cotter
Just like to say that Goodfellows did a great job Samantha was a cool and calming character and also special thanks to Ellie Darby who really ran around being very hard working and polite too!
Thanks Goodfellows for helping with my sale and see you again!
Definitely recommend you to anyone in the area!... Read more
Seller
4th Jul 2021 (3 years ago)
T Lam
Professional and helpful to make deal for my home purchase.... Read more
Buyer
3rd Jul 2021 (3 years ago)
B Armstrong
Many Thanks to Ellie Darby and all her colleagues at Goodfellows for their kind help and assistance to my mother in the sale of her property... Read more
Seller
2nd Jul 2021 (3 years ago)
J Scott
A quick, well handled sale. Kept fully informed of progress. Thankyou Omar.... Read more
Seller
29th Jun 2021 (3 years ago)
P Pasha
I want to thank all staff at goodfellows in sutton my special thank to omar sosanya he was so helpfull we've got our key now i would definitely recommend
Thank you all... Read more
Tenant
28th Jun 2021 (3 years ago)
K Fox
The whole team at Goodfellows, in particular Sam and Ellie were amazing throughout the process of selling. From the beginning we were treated with care and respect and were kept informed throughout. Ellie responded very quickly to any question that we had. Thank you for being so supportive, professional and organised and enabling everything to go so smoothly. I would highly recommend them.... Read more
Seller
28th Jun 2021 (3 years ago)
S shrestha
I had a overall good experience with good fellow thorough out the whole process. Staffs are professional and very helpful.... Read more
19th Jun 2021 (3 years ago)
S Coker
Samantha Bedford and the team were very helpful throughout the entire selling process. Someone was always there if you needed any questions answered.We did have a set back with our buyers towards the end, but Sam kept us up to date with what was going on making sure everything was sorted out.
We also used Goodfellows Conveyancing Team the team were very thorough with the process. Sometimes it was hard to speak to our Conveyancer but there was always a member of the team to speak to. I would use them again.
Once again many thanks to Sam & Ellie & Omar... Read more
Seller
13th Jun 2021 (3 years ago)
V Semyonova
We have just bought our property through Goodfellows at Stonecot Hill branch and very happy with the service. Thank you so much to Omar who is very professional, reliable and friendly! Keep up the good work!... Read more
Buyer
25th May 2021 (3 years ago)
A T
The entire process was smooth and transparent. Thank you for all your help. Good job and keep it up!!... Read more
20th May 2021 (3 years ago)
M CRONIN
Omar has been superb throughout the whole purchase process .... responsive to questions, friendly, professional ....Thankyou so much to him .. and Sam.. and Ellie .. at the Goodfellows Stonecot Branch!... Read more
Buyer
18th May 2021 (3 years ago)
They seemed to be more interested in selling houses and our flat didn't seem to matter as much... Read more
Seller
28th Apr 2021 (3 years ago)
T Cooper
An excellent service by Sam Bedford, Ellie and Omar. Sam kept in regular contact throughout the whole selling process and made it all as stress free as possible. Our sale completed without any problems and in good time. Omar and Ellie worked hard arranging the viewings and always gave feedback. A massive thank you to Sam and the team in Stonecott Hill.... Read more
Seller
6th Apr 2021 (3 years ago)
S Simeoni
We bought through Goodfellows, the process took longer than usual because of Covid delays but Sam Bedford stood out as one of the best estate agents I have dealt with. She is very professional, helpful and went out of her way to get things moving. Would definitely recommend Goodfellows because of her - thanks for everything!... Read more
Buyer
6th Apr 2021 (3 years ago)
S Coogan
Sam Bedford was so helpful throughout our entire buying process. Unfortunately our house purchase fell through but Sam did everything she could with the vendor and then contacted other branches on our behalf to make sure she did everything she could to help us find our dream home. Thank you Sam!... Read more
Buyer
5th Apr 2021 (3 years ago)
A MARTIN
Sam at Goodfellows at Stonecot Hill was our primary liason for the sale of our house. She advised us on the first meeting of things we needed to do to ensure we sold our house quickly. Our house was sold within a week and and the help and constant updates from Sam made the whole process as stress free as it could be. We will need assistance in the near future to sell another property and it will be Sam that I will be returning to for the professional assistance she provides. Can't thank you enough Sam.... Read more
Seller
5th Apr 2021 (3 years ago)
S Harris
Goodfellows have been absolutely amazing throughout the process of selling my house. Right from the beginning when meeting Sam, she made me feel like a valued customer and nothing was a problem. The communication was excellent and there was always someone around to help me. Omar was amazing, always making me laugh and keeping me updated with the progress of my sale. All the staff were fantastic and I cannot recommend them highly enough, worth every single penny. Thank you so much to the team! I also used the Goodfellows Conveyancing team, I cannot recommend them highly enough as well. The best conveyancing firm I have ever used, and will definitely use them again. Highly highly recommend!... Read more
Seller
22nd Mar 2021 (3 years ago)
S sue.wid@hotmail.co.uk
I have just sold my house with Goodfellows.
Samantha Bedford arranged an open day and got a buyer who offered above the asking price, she was very professional and friendly and kept me informed.
I would highly recommend this Estate Agent to sell your property.
Susan Lewis.... Read more
Seller
4th Mar 2021 (3 years ago)
L Greene
The most professional and helpful estate agent we have had while looking to sell our 2 bed flat. Samantha Bedford is a great estate agent, really honest but commited and always took time to answer questions fully and give updates.i would fully recommend.... Read more
Seller
20th Feb 2021 (3 years ago)
N Towner
Very happy with the service we have received. We have just exchanged, and are very excited to move. Omar has been nothing but helpful and responsive to all of our questions. Everything was clearly communicated, and not once was our questions ignored, no matter how basic they were. Thank you Omar.... Read more
Buyer
19th Feb 2021 (3 years ago)
K Moore
We would like to say a thank you to Omah and Sam who have been very helpful and professional throughout. Always treated as if we were part of a family. Thank you... Read more
19th Feb 2021 (3 years ago)
M Leung
I just bought a house via Goodfellows, with dedicated help from Sam Bedford and Ellie Darby. Despite under the COVID19 situation, the whole process is able to complete within 3 months. I especially appreciate Sam and Ellie who provided assistance to me even after completion. They are also the most responsive agents I have met during the whole buying process.... Read more
Buyer
18th Feb 2021 (3 years ago)
P Panayiotou
I have just sold my home with Goodfellows and have been thoroughly impressed and happy with their service. I must mention Samantha Bedford as she dealt with our sale. Sam has been amazing from the start. I really liked the fact she was honest from the start and she kept us informed with any issues that arose. We did have some issues further down the chain and Sam worked really hard to resolve these, she definitely went above and beyond the call of duty and is someone I would want on my side. Can't thank her enough and would not hesitate to recommend Sam and Goodfellows to anyone I know.... Read more
Seller
18th Feb 2021 (3 years ago)
E Constable
Sam Bedford and the rest of the team have been brilliant. Always there when we need and very supportive through the stressful time of house selling and buying. They had to sell our house not once but twice as we lost our original buyer. Both times they sold quickly and got the asking price we were after. Great customer service.... Read more
Seller
13th Feb 2021 (3 years ago)
C Smithies
We've just completed the sale of our property with Goodfellows and were very happy with the service throughout. Samantha was only ever a phone call away and always working hard to progress the sale. Omar handled all our stresses and problems without complaint, and we felt well informed at each stage.... Read more
Seller
11th Feb 2021 (3 years ago)
R Wang
I would like to thank Omar Shosanya for his professionalism and support with our purchase . He has been proactive, supportive and tenacious. I would not hesitate in working with Omar again and would highly recommend him to anyone wishing to sell or purchase a property.... Read more
Buyer
4th Feb 2021 (3 years ago)
V sookur
We have just sold our house through Goodfellows estate agent, Stonecot Hill Branch, and would like to say thank you to the whole staff team for the great job they did in getting our house sold. Excellent professionalism was shown throughout the whole process and we cannot thank them enough for that. Samantha Bedford, Assistant Manager, can only be described as an honest person as she provided us with all factual information relevant to our sale from day one and left it with us to make our mind up which we really appreciated as there was no pressure put on us to agree for the house to go on the market or not. She was also accessible for help/advice on: solicitors, our purchase, surveyors reports etc. A highly recommendable Estate Agents from a very satisfied customer.... Read more
Seller
20th Jan 2021 (4 years ago)
K Wygoda
We just bought our first property through Goodfellows. We were very happy with their service. They were very thorough and we are thrilled with our new place. Samantha Bedford in particular was excellent at all stages of the process. Samantha was really supportive and professional throughout. She kept us informed throughout the journey, and was always responsive to our queries. Thank you!... Read more
Buyer
19th Jan 2021 (4 years ago)
K Jones
Omar Shosanya has been very instrumental in the sale of my property. He is very efficient and passionate about his work and helped me every step of the way. I could not have moved without his guidance and knowledge. Moving house is very stressful and he helped minimise the journey. Would definitely recommend to friends and family to use Goodfellows in the future. Good luck to whoever is reading this review on your own journey.... Read more
Seller
19th Jan 2021 (4 years ago)
D Thompson
Sold a property through Goodfellows earlier this year. Despite difficulties caused by pandemic (including a buyer pulling out due to Covid uncertainties), we were kept informed at all stages and the sale proceeded as smoothly as could be expected. Many thanks to Sam Bedford and the rest of the team.... Read more
Seller
29th Dec 2020 (4 years ago)
S S
We are very thankful to all the staff at goodfellows for making our experience of buying a new property so easy and smooth for us. We are especially thankful to Omar and Ellie who communicated with us really well and were always ready to answer our questions. Thank you so much!... Read more
Buyer
25th Dec 2020 (4 years ago)
H Shenoi
Samantha Bedford is great. She helped us sell and relocate during the pandemic which was very stressful. She is knowledgeable, responsive and trustworthy. You can rely on her to do anything. She always makes time to talk to you which I appreciated it. Definitely recommend her!... Read more
Seller
24th Dec 2020 (4 years ago)
A Bell
Sam Bedford and the team helped us buy our house. Sam was always courteous and professional and helped put us at ease during the process.... Read more
Buyer
23rd Dec 2020 (4 years ago)
V Heapes
I have just sold my home of 38 years and this was a very big decision to down size. With the help of Samantha at goodfellow every thing went very smoothly she was amazing with her advice and help I can not praise her and her staff enough I would recommend them to anyone wanting to sell or buy from godfellows thankyou so much Sam and Ellie... Read more
Seller
23rd Dec 2020 (4 years ago)
N S
Huge thanks to Omar Shosanya at the sutton branch for making our whole buying process very smooth and for accommodating our several house visit requests!! He is very friendly, energetic and has been very responsive to all our queries! thanks again Omar.... Read more
Buyer
18th Dec 2020 (4 years ago)
L Whatley
We just brought our first property through Goodfellows estate agents. As first time buyers we were very happy with their service. Omar in particular was very helpful and friendly. He was great at keeping in contact with us and keeping us up to date. I would recommend using Goodfellows estate agents again. We were both very pleased with their service.... Read more
Buyer
16th Dec 2020 (4 years ago)
T White
I just want to say what a great team at Stonecot Hill Branch!!!
Sam and Omar especially who have negotiated a smooth and stress free sale of my property at a usually stressful time
Thank you all so much... Read more
Seller
7th Dec 2020 (4 years ago)
K Humphreys
What a fantastic team. Our key person was Omar, who went the extra mile to keep us updated with the sale of our flat and answered all our questions, with a very cheerful polite manner.
Even with lockdown and COVID restrictions, Goodfellows made selling our flat a pleasant experience. All the employees of Goodfellows truly are good fellows. We would use them again in a heartbeat.... Read more
Seller
27th Nov 2020 (4 years ago)
Vas
Especially due to the current climate i feel Omar Shosanya efforts to finalize things has been great. I will definitely recommend them.... Read more
27th Nov 2020 (4 years ago)
S Hood
Sam Bedford was great as she led us through the sale of our property. Both Sam and the rest of the team were professional and helpful from beginning to end. Even whilst navigating through the impact of the pandemic, Sam ensured we were kept updated on progress. Thanks for the great level of service and support.... Read more
Seller
26th Nov 2020 (4 years ago)
C T
All the team at Goodfellows made our home buying experience stress free and straightforward. Samantha, Omar and Ellie were always on hand for advise, support and were more than accommodating when it came to extra viewings. The communication made between ourselves and the selling party was efficient and positive thanks to Samantha who was always on hand to reassure us and keep things moving forward in such a personable and positive way. We really value the efforts put in by all of the team at Goodfellows and would highly recommend their service.... Read more
Buyer
20th Nov 2020 (4 years ago)
Mario
Good work from Sam, Omar and the team. House sold quickly to a lovely family... Read more
Seller
17th Nov 2020 (4 years ago)
L Wright
Goodfellows provided us with a professional service aswell as a personable one. During these difficult times, we were very grateful to have Omar and Samantha supporting us throughout the process and being proactive with all parties involved. Moving home can be a stressful and prolonged process but they made sure it was efficient and done with care. Their knowledge of the surrounding area and of the market was second to none, we would absolutely use them again. Thank you... Read more
9th Nov 2020 (4 years ago)
O Barabash
Dealt with Samantha who was extremely friendly, effiecient and polite whilst remaining professional. Called and emailed when she said she would, excellent service all round, would recommend !... Read more
9th Nov 2020 (4 years ago)
S Ahmed
I have been given excellent service by Omar Shosanya at sutton branch. He is very patient, responsive to our queries and very friendly person. I will highly recommend him to others.... Read more
7th Nov 2020 (4 years ago)
Very happy with my sale. Sam works very hard to match sellers with buyers.
Would recommend Goodfellows every time.... Read more
Seller
5th Nov 2020 (4 years ago)
I Ampofoa
Omar Shosanya was fantastic throughout the whole purchase and I’m glad we have people like Omar in the sales industry. Thank you Omar.... Read more
Buyer
2nd Nov 2020 (4 years ago)
Foxedgaming
Sam was very helpful and extremely professional in dealing with the selling of my mother’s property particularly in difficult circumstances. She did her very best to keep me informed about the different stages of the sale and managed the whole move efficiently and I felt I was in very good hands. I also had a great relationship with the whole team at Stonecot Hill: Omar, Ellie and Teresa who were very personable too.
Debi Schofield, Sutton, Surrey... Read more
Seller
31st Oct 2020 (4 years ago)
A Ohalloran
Omar and everyone we dealt with at office where excellent from start to finish , even staying late on the day we moved to give us are ????????... Read more
31st Oct 2020 (4 years ago)
S Newton
We found Goodfellows and Omar to be professional and responsive to all our requests. We hit a fair few hurdles on the way to purchase with the complexities moving brings, changes with mortgage offers, covid, other issues but Omar helped us get thru them all and we exchanged in good time.... Read more
Buyer
16th Oct 2020 (4 years ago)
C Leahy
Great experience with Goodfellows. In particular Sam and Omar. We sold our property and bought an onward purchase all through Goodfellows. Professional and very reliable.... Read more
Seller
6th Oct 2020 (4 years ago)
E Wali
I have nothing but good things to say about Goodfellows, Sutton. They are very helpful and are a pleasure to deal with. Omar who was my point of contact, ensured from the first day that my dealings were seamless. Very professional and helpful agents.... Read more
2nd Oct 2020 (4 years ago)
L Munt
From the first meeting had at our property with Sam, to the very professional Omah seeing us through to a successful completion, the service we had was faultless.
Although Goodfellos fee is more expensive than other estate agents, I would 100% use them again.... Read more
Seller
30th Sep 2020 (4 years ago)
D Smith
Goodfellows have always been amazing. Their service is exceptional and they have excellent communication with their clients. I would recommend them! I have bought and sold with Goodfellows and they always give an excellent service. Sam and Omar are always there to help when needed! A big thank you to all at Goodfellows!... Read more
Seller
28th Sep 2020 (4 years ago)
A Kumar
I've purchased a house recently through Goodfellas and it was a great experience. Sam Bedford handled my case and I should say she made it absolutely seamless. Thanks to her amazing professional service which made this purchase possible during this pandemic situation and without her hard work and great communication both the ends, it wouldn't have been possible otherwise.... Read more
Buyer
26th Sep 2020 (4 years ago)
J Prasanna
We have just purchased our new home recently and I must mention how helpful Samantha Bedford has been through out the whole process . It wasn’t an easy journey due to the current circumstances however Sam was very helpful. She kept me updated on every step of the way and chased up with our solicitor on a daily basis. The whole team from Sutton branch was working together to make sure we met the deadline. Thank you Sutton Goodfellows.... Read more
Buyer
9th Sep 2020 (4 years ago)
A Barber
I have just sold a house on behalf of a business through Goodfellows Estate Agents. My contact was Omar who was originally based pre COVID at the Mitcham branch but was transferred to the Stonehill branch after restrictions were lifted. Omar had established a good relationship with both myself and our buyer and was therefore dedicated to personally move this transaction forward to completion. As soon as Omar was involved, progress was made. Omar is completely committed to providing the best service possible to his customers and always carries out what he says he is going to do. He is an excellent communicator and negotiator. Unlike many agents I have dealt with in the past, once we have a buyer we have very little further contact. With Omar his Sales Progression remains part of his overall excellent service . He is an asset to Goodfellows Estate Agents... Read more
Seller
8th Sep 2020 (4 years ago)
T R
For the amount they charge they make a lot of mistakes.... Read more
23rd Aug 2020 (4 years ago)
K gurung
I have just purchased a house in Stonecot Hill, and was impressed by Omar and the rest of the GoodFellows Stonecot Hill team, who assisted me throughout the entire process. Having visited the property several times whilst calling them to discuss the price, transaction, I found them pleasant and cooperative. They were friendly, professional, and helpful and did their utmost to ensure a smooth transaction. Despite the restrictions brought about the pandemic, I was able to move into the property relatively quickly thanks to their efforts.
I am extremely appreciative of the effort put in during my time with for Omar and the GoodFellows Stonecot Hill team and would definitely recommend them to any prospective buyers.
Mohan & Khim... Read more
Buyer
22nd Aug 2020 (4 years ago)
M 6802
Very helpful
Sam and Omar very helpful and would recommend. Thanks for everything.... Read more
22nd Aug 2020 (4 years ago)
B neville
Excellent professional service from Sam Bedford and the team at Goodfellows at Stonecot Hill. The house was under offer within 10 days of putting on the market. Would highly recommend.... Read more
Seller
14th Aug 2020 (4 years ago)
C Ubah
I knew Omar Shosanya when he was at the Mitcham office. He was initially my main contact when I arranged to view a property that was advertised by the Mitcham office of Goodfellows Estate Agents. Omar was very professional and also a pleasure to work with, from the initial viewing to keep us updated throughout the process. Will definitely recommend him and his team at Goodfellows.... Read more
20th Jul 2020 (4 years ago)
D Powell
Very professional, the staff all seem very good, We got caught up in Covid 19, just after we had an offer. I must mention Anne Dickman who was so helpful and reassuring through out, i found her very professional and so helpful, she really Kept the Sale going & kept speaking to my Solicitor who was working from home. She was always friendly and polite. I would also like to mention Sam who was involved towards the end, i also found her very helpful and proffesional.... Read more
Seller
17th Jul 2020 (4 years ago)
S (Sporky0)
The girls (sorry to the guys only worked with the girls! XD) at Goodfellows in Cheam were warm, friendly, fun and helpful. They were accommodating to me when the only time I had to get to them meant they had to stay behind late a little bit because of my retail schedule. They've been helping me through my first property purchase the whole way and really making it easy for me when I struggled with the lingo and processes associated with buying a property.
I will be completing my sale very shortly and I'm extremely grateful for everything everyone did on my way to here.
Even with the lockdown they've been able to help me the whole way and always had someone to get a question answered or to inform them of important changes to keep the process moving swiftly. So I'm very very grateful to the team to make sure my purchase didn't suffer.
Special thanks to Sam who I was dealing with at first and was amazing and also to Ann who has done so much for my wife and I. We will be raising a glass to you girls when we have moved in to our lovely new home!
Thank you again to the team at Cheam!... Read more
Buyer
3rd Jul 2020 (4 years ago)
D Nguyen
Prompt , professional and gets the job done. I dealt with Sam Bedford and she returned calls and emails promptly and followed up on queries straightaway.... Read more
22nd Jun 2020 (4 years ago)
B Hawkes
Smooth sale of house, Sam was very helpful and professional. Thanks.... Read more
Seller
22nd Jun 2020 (4 years ago)
D Hyde
Moving house was such a pleasure using Goodfellows. Sam and her colleagues made the move a very easy journey. We will be using them again shortly with the sale of another property. Thanks to you all.... Read more
Seller
21st Jun 2020 (4 years ago)
A Storey
My husband and I put an offer on a house back in February... It has been a rocky ride due to the circumstances but Sam Bedford was wonderful from the beginning to the end of the process! She made sure we knew where we stood and communicated with us and the seller regularly. She was great!!! I highly recommend goodfellows. We use their Morden branch to sell our old flat and they were also fantastic! Thanks again!!!!... Read more
Seller
20th Jun 2020 (4 years ago)
P Burton
Great Experience dealing with Goodfellows Sutton
Samantha Bedford was brilliant to deal with, utterly Professional and was correct in Marketing our property through her knowledge of the local market .
Job well done Sam and will definitely use again.... Read more
Seller
20th Jun 2020 (4 years ago)
L Herns
Today we have finally completed on the sale of my mother’s house after nearly 8 long months, due to severe delays in obtaining probate & COVID19. Throughout it all we’ve had great service from Goodfellows, especially Sam, who has been unfailingly cheerful & determined that we would get the sale through. From the start, when one day of viewings resulted in 9 offers, to finish where we completed on the last day possible, the service has been professional & friendly. Thanks also to Ann, and to Martin who was my new friend during the lockdown period.... Read more
Seller
15th May 2020 (4 years ago)
S S
It has been a difficult and long process lasting several months to buy my first property due of a delay in lease extension. However I must say Sam Bedford had been on the case constantly and was tirelessly doing all the chasing for us. She kept us in loop throughout and communicated updates promptly and regularly. Sam worked extremely hard to complete this process. She really made sure we remained positive throughout the difficult process . I am very glad and thankful to have gone through Goodfellows Sutton and especially Sam. Thanks a ton Sam.... Read more
Buyer
23rd Mar 2020 (4 years ago)
S Shrestha
Sam and Riaan were fantastic and very helpful all the way through till the end on buying my first house. They were very calm and always ready to help. Even though there was some delay on purchase because of my financial state, they were there to guide me and everything went smoothly and as planned. Thanks again to Sam and Riaan. Highly recommend Goodfellows.... Read more
Buyer
20th Mar 2020 (4 years ago)
H Saidu-Momot
We were selling and buying through Goodfellows and I can honestly say that we had the most efficient and professional service from them. I was mostly dealing with Rosie at the beginning and also Sam, and then with Ann, who was super fast to respond to any queries we had etc.. Great agency. Highly recommended.... Read more
Seller
3rd Mar 2020 (4 years ago)
J Kaile
Sam was fantastic to deal with when buying my flat. She was honest, fair, never pushy and always keen to help. Even when the sale of my previous property was difficult she was helpful, understanding and good at passing messages on to the sellers. Absolute pleasure to work with. Even though I hope I don't need to buy again for some time, if I ever do, I wouldn't hesitate in working with her again. Can highly recommend.... Read more
Buyer
25th Feb 2020 (4 years ago)
G Kimpton
Thanks to Samantha Bedford for all her help and support when selling my late sister in laws property after a sad bereavement. she was kind and considerate thought .we just want to say thanks for all the help and support she gave.... Read more
Seller
23rd Feb 2020 (4 years ago)
T Grigalis
A pretty troublesome transaction with an exceptionally rude buyer. However Sam and the team at Goodfellows were fantastic at keeping cool calm and collected to produce the exchange that we all needed. Sam has been fantastic since then helping out with a couple of post completion niggles which have been handled fantasticly.
Thanks again... Read more
Seller
23rd Jan 2020 (5 years ago)
G kim
I would like to say a big thank you to Sam Bedford (sutton)for helping us to move in our new house. we were so lucky to meet her and everything went smoothly and quickly for moving. Sam was very kind, professional and supportive. I was really impressed with her service.
Thank you so much again Sam. You are a star!!... Read more
20th Jan 2020 (5 years ago)
R Farrar
Sam knew exactly what we wanted and helped us to (quickly!) find our first home, which we absolutely fell in love with. Whenever we came up against any form of challenge in the buying process, Sam was always on the end of the phone to help us - she was amazing and we can't thank her enough. Huge thanks to the whole team for making what is quite a daunting process, into a really fun and enjoyable one! Highly recommended.... Read more
Buyer
15th Jan 2020 (5 years ago)
A Neal
I recently sold my Aunt’s maisonette through Goodfellows. Sam Bedford was professional, and went out of her way to be helpful during the process. I believe she was proactive in marketing the property. I was kept fully informed at all stages. She understood what I needed from the sale and enabled the process to run smoothly.... Read more
Seller
14th Jan 2020 (5 years ago)
L Sheridan
Thanks to Samantha Bedford for all the help and support she has been amazing.
The journey has been smooth everything we could ask for as first time buyers.
Would highly recommend thanks again.... Read more
Buyer
2nd Jan 2020 (5 years ago)
Jackie
Thanks to Ann and everybody for selling my late mother's property; it was a difficult time for us but completed with a great deal of work by the team.... Read more
Seller
1st Nov 2019 (5 years ago)
M Wilkie
Having recently lost my mother, I used the services of a number of local estate agents to assess the family home. I was particularly impressed with Sam Bedford from Goodfellows Sutton in the way she dealt with what was a difficult situation for me. Sam made me feel at ease and was not intent on pushing me in any certain direction with regard to the future of the property. Thank you Sam for your advice and explaining the options that were available to me in a professional and unbiased manner.... Read more
Seller
28th Oct 2019 (5 years ago)
C Fok
We have been on the hunt to find a house in the area and Sam has been a star. The communication has been outstanding and understanding what we are looking for. Thanks for all your help, Sam!... Read more
22nd Oct 2019 (5 years ago)
C Singureanu
I have been looking for a house and dealt with many agencies throughout the process. I was very impressed with the service I received from Goodfellows in Sutton, hence my review. They really got it right in their mindset, it really feels like they care more about their clients than selling. My contact , Samantha was very efficient, friendly and kept me up to date throughout the process. As a former General Manager for Holiday Inn, obsessed with customer service...a big well done guys!... Read more
19th Oct 2019 (5 years ago)
D Delgado
Thanks to Ann and the team at Gooddfellows who have just help me buy my first property. A special shout out to Rosie who went above and beyond to help me. I feel like most Estate Agents just care about the seller as they are the ones who are bringing in the money but I didn't feel this was the case with Goddfellows. the team was very much on top of the purchase every step of the way and if I ever have to sell my house one day I shall be using Goodfellows - very professional throughout.
thanks again!!
Denise... Read more
Buyer
15th Oct 2019 (5 years ago)
J Rabbetts
Just wanted to say the service from Ann and the team at stonecott hill was outstanding.
From beginning to end fantastic service.
A big thankyou from
Jane and tony x... Read more
11th Sep 2019 (5 years ago)
B DeFreitas
Such a friendly team, Amazing service throughout.... Read more
21st Aug 2019 (5 years ago)
C A
We viewed quite a few houses with Goodfellows Sutton and they were always very knowledgable, friendly and professional. The house we ended up buying was being sold through them and they were good at keeping us updated on progress and chasing up when needed up to completion. Overall we had an excellent experience with them. Special mention to Rosie.... Read more
Buyer
18th Aug 2019 (5 years ago)
D Money
Thank you to all the staff at Goodfellows Sutton. The process of buying our first house was made less daunting by clear guidance and instructions, all of the staff were friendly, helpful and were a pleasure to deal with. We were able to complete on our chosen property promptly, and with no unexpected delays. Would highly recommend!!... Read more
Buyer
11th Jul 2019 (5 years ago)
B Eris
Very responsive team. Easy to deal with. It was a pleasure to have business with.Thank to all team members.... Read more
10th Jul 2019 (5 years ago)
K Jackson
So today we completed on the sale of our family home of 50 years of my late parents in the Lower morden area. Goodfellows led by Branch Manager Ann Dickman are simply amazing. They were recommended to us by a friend and neighbour and I would not hesitate in recommending them to anyone as a result of this sale. If only all estate agents were like this branch. Always helpful, always chasing solicitors for updates and never too much trouble in doing so. From valuation to sign up to receiving a great offer we then accepted within one week of being on the market, to completion today, they have all been so professional and helpful, particularly as this was a probate sale. Thank you... Read more
Seller
28th Jun 2019 (5 years ago)
J Mambro
Mark, Rosie and Ann have all been fantastic. The experience was seamless and they were supportive for everything we needed as first time buyers. Incredibly grateful for all your help, really happy with the support and communication along the way. Will be using again!... Read more
Buyer
10th May 2019 (5 years ago)
F Rae
A big thank you to Ann, Mark, Rosie, Theresa and Tracy at Goodfellows Stonecot Hill.
A fantastic service from the whole team of friendly and approachable people, nothing was too much trouble!
Your professionalism and determination got us through the sometimes bumpy ride (when the sale fell through on the day of exchange due to a buyer further down the chain pulling out!) Thanks to you, we had a new buyer just over a week later, and the sale completed a couple of weeks ago.
I would highly recommend you all. Thank you!
Fiona and Iian Rae... Read more
Seller
11th Apr 2019 (5 years ago)
J Lewis
Fatastic service from the whole team from start to finish. Would not hesitate to recommend to my friends family or use them again myself if needed... Read more
11th Mar 2019 (5 years ago)
J bowles
Having met Mark at the property we eventually purchased I can say everything about the process was a positive one. All the team at the Stonecot hill office were friendly and professional. Mark and Ann were responsive and assisted in getting the sale through promptly... Read more
Buyer
3rd Feb 2019 (5 years ago)
R OGILVIE
A special thank you to Ann and the team .Always a very friendly and professional service.I have no hesitation in recommending them to anyone,10/10.... Read more
17th Dec 2018 (6 years ago)
N paull
Thanks for all your help over the last few months. Great service and advice.
All the staff have been so helpful... Read more
30th Nov 2018 (6 years ago)
J KIM
I can highly recommend the Goodfellows team at Stonecott Hill. Anne and Rosie kept me informed and helped all throughout the process. Many Thanks to you all!!... Read more
7th Nov 2018 (6 years ago)
L boyd
I can highly recommend the Goodfellows team at Stonecott Hill. Anne, Rosie and Mark were a pleasure to deal with whilst selling my mums house, they made it easy and kept me informed all throughout the process. Many Thanks to you all... Read more
Seller
23rd Oct 2018 (6 years ago)
Joanna
An excellent friendly & professional service from Goodfellows, Stonecot Hill. We bought our new home through the Stonecot Hill branch & dealt with Rosie & Ann who were very polite, helpful & professional. We viewed the property twice with Rosie who was lovely. We didn't feel rushed or pressurised & she was genuinely pleased for us when our offer was accepted & we then completed. Any queries we had about the property she looked into straight away.
Thank you Rosie for making buying our new home a nice experience.... Read more
Buyer
20th Jul 2018 (6 years ago)
L Martin
Viewed property which we loved with Jodie she was great very professional yet friendly and down to earth, provided local info in schools shops etc. I would definitely use this branch if selling my property in their area and would request Jodie, Ann the manager was also helpful and professional.
On the other hand I would avoid goodfellows in Carshalton Beeches which was my local branch tried to list my property to sell with them after taking the pictures heard nothing for ages had to chase and was told they were busy! I got them impression they focus on the high value properties at the expense of properties below 500,000. In the end gave up and went to another agent who listed and had viewings lined up with 24 hours.... Read more
Buyer
15th Mar 2018 (6 years ago)
L Maughan
Having met Jodie Chamberlain when she first came to value my mum's house, I was at once impressed by her friendly, professional manner. She gave excellent advice, confirming whether I should decorate and re-carpet the house. She stayed in touch with me until I was able to say the house was finally ready to market. Having signed the paperwork last Wednesday afternoon, she kept me informed at every step of the preparation until house went on the market Friday. By today we had an acceptable offer, from buyers who were in a position to proceed quickly. She had already lined up many more viewings and it hadn't even gone live on the internet yet, so I'm confident we could have sold it several times over. HIGHLY RECOMMENDED... Read more
Seller
28th Feb 2018 (6 years ago)
E Park
We had viewings with Jodie today, she provided us local informations around this area, it was really a big help as we're totally new to this town. The weather wasn't good at all (heavy wind and raining), she took us to each property and dropped us off to the station. Without her, we would be soaked in this weather. I'd 100% recommend Jodie! E... Read more
10th Feb 2018 (6 years ago)
H Crane
Dealt with Rosie who was extremely friendly, effiecient and polite whilst remaining professional. Called and emailed when she said she would, excellent service all round, would recommend... Read more
9th Feb 2018 (6 years ago)
A Teague
I registered with the office and the service was remarkable and head and shoulders above the other agents.... Read more
7th Feb 2018 (6 years ago)
J Faulkner
Really great communication. Constant updates from them on new properties. Especially Rosie who was a great person to do a viewing with as she was very down to earth and listened to what i needed and not just trying to force a sale!... Read more
28th Jan 2018 (6 years ago)
M Kaleem
Very disappointed, first they book view last week and agent unable to open the main door so we cannot view propert .
Than second time view on 18 th december @ 2:00pm no one has come yet it been 2.45pm noe .
Only waste of time .
No one attending calls .... Read more
18th Dec 2017 (7 years ago)
M Keer
Fantastic service!! very professional approach and I am happy the way they dealt with my purchase.... Read more
Buyer
3rd Oct 2017 (7 years ago)