When we decided to sell our property, we had three different estate agents over to value the house. From all three estate agents we were met with salesmen who were more interested in demonstrating why statistically their company was the best, over how we can have a stress-free sale and obtain a price we would be happy with. We thought this was standard so was about to settle with one of these companies.
When I began to look for a property to buy, I spoke with Stephen Offield from Goodfellows who was the most honest and helpful individuals in the estate agent world I had spoken to. He did not try to sell Goodfellows onto us, but rather suggested I speak to Lee Hunt to help with the sale.
After Lee attended the property to complete an evaluation, we were given a very helpful information, an ambitious house sale price and competitive estate agent fees. As we were treated like humans instead of a sales target, and felt comfortable with Lee and knew we could trust his experience; we decided to use Goodfellows.
As an individual who gets anxious easily, and selling a property can be stressful, Lee knew when to accommodate our needs and when to use his experience to do what was best for the sale. After Lee achieved an offer that we were happy with, our case was assigned to Joel. However, Lee went above and beyond, playing a vital role and putting in a lot of work to get us to exchange / completion. I would also recommend Joel for his professionalism and quick responses to any issues that arose.
When we were viewing properties to buy (which were being sold by other estate agents), the external companies already knew we were in a good position, thanks to word of mouth and how highly Lee is regarded in the field. This made us feel more comfortable viewing properties and put us is good position to have an offer accepted / considered.
Unfortunately, we ended up using a very poor conveyancing firm who failed to complete simple tasks on time and a lack of communication, but due to the extra effort from the team at Goodfellows, we feel our sale went very smoothly.
I don't plan to use Goodfellows again as we are hopefully moving into our forever home. But I would not hesitate to recommend Lee, Joel and the team at Goodfellows to anyone in the future.
10th Aug 2021 (11 weeks ago)