Oustanding service from Elliott and John. Can't thank them enough for all their efforts , support and care. Highly recommend
A bunch of kids pretending to be estate agents. Did not respond with confirmation for viewing. Phone on the following day, and book viewing, then nobody turn up to show the property. Vendors avoid you will loose your money, and your property will be soled not for a potencial highest offer. Unprofessional business practice.
Fast and modern administration. Everything goes fine. A real customer-friendly administration.
absolutely ridiculous that the reference agency only takes one income into consideration as long as you earn the amount they need you to what is the difference if you have one or two jobs as long as you are working and can pay the rent. Would not recommend .
Very pleasant experience. The team was very friendly and helpful and I can only recommend.
Disgraceful company. We were tenants for over 6 years managed by Leaders, more importantly, Christine Reed of Leaders Sutton branch. We paid 6 months rent in advance twice a year, on time, everytime. We were never a problem. We treated the house like our own. 6 years on, we finally saved for our own house and agreed with the landlord to leave 1 month early - she agreed to refund us one full month. Christine Reed has been an absolute nightmare to deal with. I have to call 3 times a day, and shes either 'out for lunch', 'on the phone' or 'not in the office'. Obviously, a lame excuse to avoid my calls because I'm not bringing her any new commission. Absolutely disgraceful how you treat people, I hope Leaders management see this and fire that moron!
I’ve spoken to a lot of agents in the past and Centro is by far the best! Such quick response, answered my constant questions and the team weren’t pushy at all. I needed a quick move and Arron was amazing! Helped me with everything and even called to check we settled in well. First time I moved on my own with two children and he explained how everything works too. Anyone I know who’s looking to move I always advise Centro. Thank you so much for your help.
Dont care about existing tennants at all. Do not recommend
I can't thank Robert enough for the help he provided for the purchase of our property. He kept the solicitors on their toes and did his best to make sure that everyone knew what was happening so there was no breakdown in communications. The fact that he wasn't the estate agent for our sale speaks volumes.
A thoroughly stressful and unpleasant experience using Laurels. Rob at Laurels repeatedly let us down whilst marketing our property, Was unresponsive, often not responding to calls or emails. We have some suspicions of being misled or worse, lied to, regarding offers received on our property. I should stress these are suspicions at this stage and investigations into this are ongoing. In our opinion, the poor service from Rob at Laurels cost us a perfect home to move into and almost lost the seller of this home thousands of pounds through loss of a deposit. My personal recommendation would be to save yourself the stress and hassle and go with agents with a long track record of excellent customer service. In Epsom, Cairds are a much better agent in my opinion and charge the same fees as Laurels, or Greenfields in the Surbiton area. Please don’t be misled by the notion that Laurels are much cheaper than well established High Street Agents are this certainly wasn’t the case in my experience. My advice, avoid.