We cannot fault Suzanne and her team at HJC through the whole sales process. She helped guide us through some tricky negotiations going far and beyond her remit. Her tireless patience, knowledge and expertise were especially helpful in a complex sales process. I cannot thank them enough.... Read more
Seller
2nd Jan 2025 (24 weeks ago)
A Leonidov
I am very happy with the service provided by Jordan and the team at HJC. As a foreigner, purchasing my first UK property, I was provided with commercial context and the necessary guidance. The five star rating here is not a coincidence :) Highly recommended!... Read more
Buyer
3rd Oct 2024 (8 mo. ago)
S Stellman
Great service for managing the letting of our property. Really professional, extremely responsive to calls and emails. Manage any issues independently and proactively whilst keeping us in the loop so we can be confident it’s being well managed without having to cause us stress but we know what is happening.... Read more
Landlord
2nd Oct 2024 (8 mo. ago)
C Thomas
Can't recommend HJC enough if you're chosing an estate agent to use! We used them to buy our first house, and Jordan, Suzanne, Nicky and the team were incredibly helpful and friendly throughout the entire process! We made our offer in May, and they helped every step of the way to ensure the buying process was as smooth and stress-free as possible. Our solicitors were sometimes a little slow - but with the help of HJC, any issues were quickly resolved and the communication between all the parties was greatly helped by their work. As well as that, any time we had questions or wanted to view again, they were always happy to help and would reply really prompty too! I'd highly recomend them for anyone looking to buy, and if/when we move, we'll definitely come back to them first!... Read more
Buyer
29th Sep 2024 (8 mo. ago)
J Lawrence
We sold our flat with HJC, Jordan and Nicky were complete professionals, even helping us organise removals when we exchanged. Would 100% recommend!... Read more
Seller
28th Sep 2024 (8 mo. ago)
J Madia
What a seamless, efficient and stress free experience in dealing with HJC. We bought our property from them back in 2017 and trusted them to assist us in the sale of the same this year. The team - Suzanne, Jordan and Nicky worked wonders at making the process as smooth as possible, keeping us updated at all times. Their knowledge of the housing market and the local area makes them the experts in their field. Thank you HJC! We wish you all the very best!... Read more
Seller
5th Sep 2024 (9 mo. ago)
A Thurlow
Recently bought through HJC and had a great experience.
Thanks Nicky and Suzanne for your professionalism throughout.... Read more
Buyer
23rd Aug 2024 (9 mo. ago)
N Denton
Excellent experience with HJC, right from the initial viewings through to completion. Supportive, professional and communicative. Huge thanks to Suzanne and Nicky. I’d highly recommend.... Read more
19th Jul 2024 (10 mo. ago)
G K
My partner and I rented a property that was fully managed by HJC for about 1.5 years on Maple Road. Manique was our main point of contact for the duration and the service she gave us was absolutely fantastic. She made any issue big or small seem like no problem and was always accommodating and efficient in helping us. To give you some perspective to a variety of the things that came up during our tenancy; getting locked out on a Sunday, adopting a cat and amending the contract, boiler breaking and getting replaced, installing smart meters, a wasp nest in the garden, the garden wall almost falling down and needing to be rebuilt… these are just a few of the sorts of things that Manique sorted out for us and it was done very quickly and professionally, and we were never made to feel like we were a burden. If you are looking to rent in Surbiton, we couldn’t recommend HJC enough!!... Read more
Tenant
7th Jul 2024 (11 mo. ago)
P Wackett
HJC are by far the most responsive, professional and efficient letting agent I have ever rented with. Any queries I’ve had have been responded to straight away, and when maintenance has ever been needed the team have been quick to get the right people out to remedy straight away. Can’t recommend them enough!... Read more
Tenant
4th Jul 2024 (11 mo. ago)
Daniel
I rented a property in Surbiton through HJC. Throughout the tenancy, the whole team was friendly, professional and helpful, especially Emma and Manique who were both incredibly responsive. I would definitely recommend them.... Read more
Tenant
1st Jul 2024 (11 mo. ago)
A Hughes
HJC Surbiton recently helped us with a move to Surbiton and their services were efficient and professional from start to finish. The whole team were always on hand to answer questions and help with any requests.
They have a deep knowledge of the area and always had options available for us to consider.
If you are looking for a new home or wanting to sell one in the area then look no further than HJC Surbiton.
Many thanks to this branch so professionally run by Suzanne Morgan - Highly recommended!... Read more
26th Jun 2024 (11 mo. ago)
L Pascali
HJC Surbiton Employees were our angles during the last years in managing our property to let and finally to sell. We will miss you but in case we will be back in Surbiton You will be the first we will call to look for a house.
Ciao
Leo & Ludo... Read more
Landlord
24th Jun 2024 (11 mo. ago)
C Benham
Recently sold and bought through HJC. Despite the market being flat at the time, they had our house under offer within a month at a little under asking, and worked hard to keep things moving with our sale and purchase. Suzanne, Karen and Nicky in particular were very good. always somebody in the office to speak and/or they always called back quickly. They were really helpful at getting us access to the purchase property for surveys, measurements, visits etc to help the process move. HJC know their stuff about the market in Surbiton area and adopt a no nonsense approach which is refreshing! Give them a call.... Read more
Seller
13th Jun 2024 (1 year ago)
R Perrelle
We couldn't fault the service we received from the team at HJC Surbiton. From the initial visit to the house to the help we received with tradespeople gaining access to an empty property, we were well looked after by Suzanne and her colleagues.
We would recommend HJC to anyone looking for a reliable and efficient team with a friendly and yet professional approach to what can be a stressful experience.... Read more
Seller
11th Jun 2024 (1 year ago)
A Tom
The team at HJC were a pleasure to work with whilst selling our town house. They were extremely knowledgeable about not just the local area, but also our specific development, and we felt like we were in great hands all the way through the process. They were highly professional, personable and considerate with viewings (especially important to me with two young children!). We wouldn’t hesitate to recommend them to friends and family!... Read more
Seller
18th May 2024 (1 year ago)
A Malakouti
I had a great experience with HJC. Very professional and were prompt with communication.... Read more
3rd May 2024 (1 year ago)
J Munyard
As far as estate agents go, of which I've dealt a lot with, the ladies at HJC are excellent and very professional. I'd highly recommend opting for a safe pair of hands to sell / buy your home. Thanks HJC.... Read more
Seller
2nd May 2024 (1 year ago)
I ganesaratnam
Friendly, no pressure, smooth process enabled by the hjc team. Thankyou Nicky & suzanne.... Read more
19th Apr 2024 (1 year ago)
Suzanne and Nicky from HJC have been quite brilliant and very helpful in ensuring a seamless and stress-free experience in buying our house in Surbiton.
Right from viewing on day 1 to completion, they've been very responsive to queries and efficient in moving the whole process along. I would definitely deal again and will not hesitate to recommend.... Read more
Buyer
8th Apr 2024 (1 year ago)
HJC were really active in sourcing viewings for us, and this led to a quick sale. Would recommend.... Read more
Seller
23rd Mar 2024 (1 year ago)
I _
I have used HJC twice now to sell a flat and more recently my house and cannot speak highly enough of them. The service and professionalism are of a very high standard. Suzanne Morgan was my contact at HJC and she went out of her way to assist with the sale of my house to a successful exchange. I would highly recommend HJC and in particular Suzanne to anyone looking to sell their property.... Read more
Seller
22nd Mar 2024 (1 year ago)
We've been very impressed with the service provided by HJC. The whole process has been managed very well, as painless as it possibly can be, and our flat had a sale agreed in about a month. Thanks very much to Suzanne, Nicky, and Karen!... Read more
Seller
28th Feb 2024 (1 year ago)
Caroline
The HJC team was fantastic and we highly recommend their services, particularly Nicky and Suzanne.
A few key highlights:
- extremely communicative and responsive
- went above and beyond to help us close the deal
- very professional and honest, we trusted them immensely
- helped guide us, without pushing us towards anything we weren’t comfortable with
- very knowledgeable of the area and a lot of properties on offer
A massive thank you to Suzanne and Nicky! We’re over the moon in our new home!... Read more
Buyer
15th Feb 2024 (1 year ago)
P L
Suzanne and Nicky were very helpful and supportive in helping us buying a house we love and helping to keep the buying process on track and moving smoothly. A great service and good communication throughout. Thank you to you both!... Read more
Buyer
5th Feb 2024 (1 year ago)
G Hellyer
HJC helped us sell our home quickly. Suzanne, Nicky and the rest of the team hold themselves to the highest standards of professionalism. Clear communication, and timely responses to emails. We were always aware of viewings, had quick feedback from prospective buyers, and once we had an offer, HJC kept in touch frequently with updates and to help move the process along. I would highly recommend HJC as selling agents.... Read more
Seller
29th Jan 2024 (1 year ago)
G Hume
HJC were wonderful and made our experience as first time buyers smooth and stress free. We dealt closely with Nicky and Suzanne who were both so attentive and professional. Thank you for all your help, we would highly recommend.... Read more
Buyer
23rd Jan 2024 (1 year ago)
B Chandrani
Suzanne, Nicky and the team at HJC did a fantastic job marketing our property and securing an offer. They were thorough, highly communicative, friendly and always calm and collected - something hugely valuable when you're trying to sell a property. This applied prior to the offer but they also guided us through to completion. I would highly recommend them.... Read more
Seller
22nd Jan 2024 (1 year ago)
T Brawn
Fantastic service buying, selling and renting over 20 years with HJC Surbiton office,
Well done to all of you.
Many thanks... Read more
19th Jan 2024 (1 year ago)
H Gilpin
It was a pleasure working with the team at HJC to buy our new house. They were very helpful and supportive in helping us find a house we love and helping to keep the buying process on track and moving smoothly. A great service and good communication throughout. Thank you to you all!... Read more
Buyer
3rd Jan 2024 (1 year ago)
J Capindale
Great support and service provided by HJC Surbiton, highly recommend!... Read more
14th Dec 2023 (1 year ago)
I Evom
Suzanne, Nicky and the dream team were great for us moving into Surbiton, we did our fair share of visits to potential homes, but when we finally landed on the one we moved into, they were super supportive to get the deal done. Negotiating between both buyer and sellers to iron out the bumps. We were really pleased with the service, more so than any of the other agent we dealt with locally. We are embedded in our wonderful new home so many thanks to all at HJC to get our completion over the line ! Would highly recommend !... Read more
Buyer
20th Nov 2023 (1 year ago)
D Brushaber
HJC provides professional, high-calibre service. They've responded to every message I've sent in a timely manner. They have a superb knowledge of their market and their specific properties. Manique particularly has provided consistently excellent customer service. I would recommend HJC to all of my family and friends.... Read more
28th Oct 2023 (1 year ago)
S Frame
A small note to say a big thank you for all you have all done to get this sale away. It has been quite the ride, made so much more bearable & possible by your collective brilliance.
Having worked with many agents over many years through my property business, I have been super impressed with the professional and personable way you work, you are up there with the best!... Read more
Seller
26th Oct 2023 (1 year ago)
J Upson
It was a pleasure having HJC as our agents for both sale and purchase. From the moment we agreed to use them and extending beyond after sale they have been amazing at assisting us with any questions or issues.
They have excellent experience and knowledge of the area which is key when showing people around who are less familiar with Surbiton.
They did what they could to make what is a very stressful process less stressful. A lot of that was down to good communication and being able to get hold of them when you needed them.
We wouldn't hesitate to recommend or use HJC again in the future, although I don't think we will be moving for a very long time!... Read more
Seller
15th Sep 2023 (1 year ago)
O Mayman
I purchased a house with HJC, who were fantastic throughout the search and eventual purchase process. Nicky, Karen and Suzanne were all friendly and helpful. Delighted with the purchase, with their help and will certainly use HJC again in the future.... Read more
Buyer
29th Aug 2023 (1 year ago)
J Taylor
HJC are friendly, informed and work so hard on behalf of both the seller and the buyer. We had a great experience with them and would definitely use them in the future.... Read more
25th Aug 2023 (1 year ago)
B Henderson
We had a fantastic experience with Suzanne and Nicky. Would highly recommend HJC for that personal touch when selling.... Read more
Seller
25th Aug 2023 (1 year ago)
Dan
Very helpful and professional in dealing with my sale. Always willing to help and push along as needed... Read more
Seller
6th Aug 2023 (1 year ago)
R G
We recently had the pleasure of working with HJC Surbiton during the sale and purchase of our property, and we cannot speak highly enough of the exceptional service we received. From start to finish, the team of Nicky, Suzanne and Karen demonstrated professionalism and a genuine commitment to providing an outstanding service.
Throughout the entire process they were always available to answer our questions, provide updates, and address any concerns we had promptly. Their responsiveness and willingness to go the extra mile made us feel reassured and supported throughout the entire journey.
They were always ready to assist with any requests, no matter how big or small.
In summary, we wholeheartedly recommend HJC Surbiton to anyone in need of a professional and knowledgeable estate agent. They made the selling and purchasing process as smooth and stress-free as possible for us - thank you!... Read more
Seller
18th Jul 2023 (1 year ago)
A Chaudhry
HJC managed my tenancy for over 9 years. During this time I found them to be professional, approachable and efficient. Manique in particular was great in resolving any issues promptly and was always on hand to help/advise.
I just want to say thank you to all at HJC Lettings, for making my time renting in Surbiton hassle free; it was definitely a positive experience.... Read more
Tenant
30th Jun 2023 (1 year ago)
R Hood
HJC were great throughout the process for the sale of our property in Surbiton, from the first meeting all the way through to completion. The team of Suzanne, Nicky and Karen were always available and they all individually knew what was going on with the sale so you did not need to wait for someone else to come back into the office to respond. We were kept up to date throughout and felt well informed as we went along. I would happily recommend them to anyone in the area.... Read more
Seller
9th Jun 2023 (2 years ago)
R Walsh
Our experience of selling by our home after 40 years, was extraordinary. Our estate agents and solicitors made life bearable. We are delighted with our new home and happy that our purchasers are happy with our loved home. Thank you for helping to make the sale happen... Read more
Seller
8th May 2023 (2 years ago)
R McCulloch
HJC were great from start to end. With viewings they took the time we needed, answered many questions and made time to get answers to other questions we asked.
During the sale process they were very prompt with their communications and shared information appropriately between both parties.
When it came to the sale, it was a very stressful process (nothing to do with HJC) but they were brilliant all the way through.... Read more
Seller
29th Apr 2023 (2 years ago)
M Price
We followed our instincts when hiring HJC Surbiton and we received the most professional and friendly service. Estate agents often get a bad rep and the team at HJC demonstrated how this can be unfounded. Their expertise, professionalism and manner is faultless. They are also excellent negotiators and managed the process of selling really smoothly. Nothing was too much trouble. Now that we moved they are still forthcoming with their offer of help due to their extensive network of property professionals. We would highly recommend HJC.... Read more
Seller
25th Apr 2023 (2 years ago)
E Thornton
I would happily recommend HJC Surbiton to my family and friends. Nicky and Karen seemed very experienced and were professional and personable at all times. Nicky stayed in touch with me for a couple of months as promised, when I was looking for a flat for my daughter. I was also very impressed with the actual viewing, as Karen was extremely approachable and attentive. She also very knowledgeable about the property and gave us plenty of time to look around at our leisure, answering all of our questions with a smile. Thank you again for all your kindness and support!... Read more
21st Apr 2023 (2 years ago)
P Heffernan
We recently purchased a house where HJC were acting as the sales agent. We had a great experience and both Karen and Nicky were very responsive and helpful.... Read more
Buyer
29th Mar 2023 (2 years ago)
Stephen
It’s quite simple, when you are buying or selling, if you want to speak to real people with a professional approach and loads of experience then the experts at HJC are the ones to call. They bother to get to know you and understand your particular situation. I was very happy with their friendly, consistent and effective efforts to sell my house and would happily recommend their services.... Read more
Seller
9th Mar 2023 (2 years ago)
G Zhang
It’s really good experience to buy a property with professional team. Got a satisfied house in very short time. They had introduced lots of environment, schools, transportation. Will recommend to friend definitely.... Read more
Buyer
9th Mar 2023 (2 years ago)
S Safai
HJC are a wonderful operation. They went above and beyond to help me sell my property and secure my onward purchase. I would not hesitate to use them again, and to recommend them to anyone considering buying or selling in the area. Very personal approach and extremely professional and competent. Thank you again!... Read more
Seller
9th Mar 2023 (2 years ago)
G Burgess
Great service, always friendly and updated after every Viewing.... Read more
9th Mar 2023 (2 years ago)
M Priya
We recently used HJC when moving house and received excellent service for both the purchase and sale. Suzanne, Nicky and Karen were a pleasure to deal with and they went above and beyond to provide a smooth experience despite the challenging market conditions we encountered at the time.... Read more
Seller
8th Mar 2023 (2 years ago)
S Wilcox
I was very impressed with the HJC team in the professional manner they managed the sale of a small Victorian house near Tolworth for me in March 2023. They were efficient, responsive, courteous and prompt in all my dealings with them. They deserve to do well.... Read more
Seller
7th Mar 2023 (2 years ago)
S Griffiths
Very professional, responsive, and approachable service from Suzanne, Nicky and Karen at HJC. Thank you all so much for ensuring the process was as smooth and timely as possible. Wouldn't hesitate to recommend!... Read more
9th Jan 2023 (2 years ago)
L Kezic
I bought a property off a seller for whom HJC acted as an agent. Very professional, responsive and a great team to work with.... Read more
Buyer
21st Dec 2022 (2 years ago)
M Robinson
I sold my Surbiton flat through HJC fairly recently and am extremely happy that I chose them. Suzanne and her team were first class in all aspects of the process and I couldn't fault them. They kept me fully up to date in regard to viewings, feedback etc and were always available for advice - I never felt any pressure from them and would recommend without hesitation.... Read more
Seller
17th Dec 2022 (2 years ago)
J Weinsten
I would highly recommend HJC. I have had 2 excellent experiences with this company. They are very professional and knowledgeable in their field.... Read more
8th Dec 2022 (2 years ago)
E Westwood
Suzanne and the team at HJC Surbiton were brilliant from start to finish. I would have no hesitation in recommending them to anyone looking to sell their property. Professional, knowledgeable and always available to offer their advice and expertise.... Read more
Seller
4th Dec 2022 (2 years ago)
K Walsh
We delt with Nicky at HJC for our recent house purchase. She was a great help and made the whole process really easy - very helpful and kept in touch very well from beginning to end. Would wholeheartedly recommend.... Read more
Buyer
1st Dec 2022 (2 years ago)
J Waine
Very happy from a buyer's perspective. Very easy to organise viewings and quick/easy to get a response (either by phone or email). I didn't experience any pushiness either.... Read more
Buyer
9th Nov 2022 (2 years ago)
F Kalogirou
HJC were helpful and professional throughout our sale. I have no hesitation recommending them for anyone buying or selling in surbiton and the surrounding areas.... Read more
Seller
7th Nov 2022 (2 years ago)
S rhodes
Suzanne, Nicky and Karen at HJC have delivered exceptional customer service throughout the recent sale of my property. Coordinating a long chain of properties through to a successful conclusion requires great skill and experience. I highly recommend HJC for all matters property.... Read more
Seller
28th Sep 2022 (2 years ago)
M Ibadullaeva
We have had a great home buying experience thanks to the help of HJC in Surbiton. Suzanne, Nicky and Karen were professional, diligent and responsive all the way, chasing solicitors and keeping everyone in the loop. We would highly recommend this very professional and productive team.... Read more
Buyer
12th Sep 2022 (2 years ago)
M John
Superb service and great overall experience. HJC kept us in the loop constantly and were always available to answer questions. Great job by the whole team there. I would highly recommend them.... Read more
9th Sep 2022 (2 years ago)
L Romano
I had the luck of meeting and working with HJC team from the purchase of our property in Surrey in 2016 until the sale in recent days of August 2022. For all this time HJC has always helped managing the leases with professionalism, competence and kindness.
I can only Thank HJC team for their support to us and for a job truly well done. With no hesitation, I recommend HJC services.... Read more
Seller
2nd Sep 2022 (2 years ago)
I A
Suzanne, Nicky and the whole team at HJC were a delight to deal with during our recent house sale. Professional, efficient and very pleasant throughout. Would thoroughly recommend.... Read more
Seller
30th Aug 2022 (2 years ago)
S gill
I have had an amazing home buying experience thanks to the help of HJC in Surbiton. Suzanne, Nicky and the team have been absolutely brilliant, so approachable and attentive. They were with me all the way, responding to emails very quickly, chasing solicitors and keeping everyone in the loop. Would highly recommend this very professional and slick team.... Read more
Buyer
25th Aug 2022 (2 years ago)
M Razzhivin
HJC Surbiton worked on purchasing our property. We were very pleased with the service provided. The team stepped in and followed up at all steps with any parties involved into transaction to help progress the transaction smooth and as quickly as possible as the time was a significant trigger for us. Thanks a lot for the services provided ! Well done to the team!... Read more
Buyer
11th Aug 2022 (2 years ago)
C Banerji
Thank you to Suzanne, Nicky and team for all your support in helping us buy our new home. The team were fantastic at helping the buying process move forward as smoothly as possible liaising with the sellers and solicitors for us as well and keeping us up to date with everything as it progressed. Thank you so much again. I wouldn’t hesitate to recommend HJC.... Read more
17th Jul 2022 (2 years ago)
J Consultant)
Suzanne and all the team at HJC did an amazing job at selling our property. They were very responsive and kept us up to date at all times. They liaised excellently between the Buyers, solicitors and ourselves ensuring the sale completed as quickly as possible. They made the sale go as smoothly as possible by going out of their way to manage the sale process. Thank you all at HJC!... Read more
6th Jul 2022 (2 years ago)
P Parth
Good solution... Read more
14th Jun 2022 (3 years ago)
P P
HJC Surbiton is by far the best Lettings agency I've dealt with since living in the UK. They are very responsive, professional, informative, accommodating, well-organized, timely and knowledgeable. I have never left a review for a lettings agency but because of their top notch customer service, I had to do it this time.... Read more
7th Jun 2022 (3 years ago)
M Majidi
I Highly recommend HJC. Suzanne and her team were fantastic in selling our house. Suzanne was extremely professional, very responsive and knowledgeable about the market.... Read more
Seller
11th May 2022 (3 years ago)
A Marquez
The team is incredible, super professional and customer focussed. Throughout the buy/sell process they remained very engaged, always helping us remove blockers and ensuring the process kept moving. As a plus, they made great recommendations on solicitors, removals company, etc.... Read more
Seller
7th May 2022 (3 years ago)
Richard
First Nicky and then Suzanne expertly navigated us through our property purchase. We would definitely recommend HJC for anyone looking to buy or rent a property.... Read more
Buyer
28th Apr 2022 (3 years ago)
E Hadden
Thanks to Suzanne for her professionalism and hard work, I would have no hesitation in recommending HJC surbiton.... Read more
26th Apr 2022 (3 years ago)
S Whitton
Absolutely fantastic! I’ve recently rented a property through HJC and cannot recommend them highly enough. From start to finish, it has been a hassle-free experience. Emma was really helpful: very flexible, professional, honest and transparent throughout. She was really knowledgeable about the property and the offer process was very quick and smooth. Manique has also been fantastic - she is really responsive and lovely to deal with. So refreshing!... Read more
Tenant
20th Apr 2022 (3 years ago)
D Johnston-Jones
I have rented a property via HJC for 3 years, my contact was Manique, who made me feel as though I was her only client. Manique’s attention to detail, speed of response, and communication between my Landlord and myself has been second to none. Any problem was dealt with instantly, and I was never made to feel a nuisance. If I was a Landlord, I would be very happy with HJC managing my property and would highly recommend them.... Read more
Tenant
3rd Apr 2022 (3 years ago)
E Gruszka
I had great experience with HJC Agency in Surbiton. Emma was great. She helped us to secure our favourite property. She was very quick with her response and really friendly. She went above and beyond to make sure we are happy and we are extremally greatfull for everything she has done. She is a great asset to HJC team Surbiton. We now live in a happy new home:) also Manique is really great at her job. She is very profesionall . Nathing is ever to much for her. She is allways happy to answer all our questions and happy to help. Thank you very much HJC team Surbiton
Kind regards Ewelina and Jimmy... Read more
Buyer
31st Mar 2022 (3 years ago)
L Coombs
Highly recommended. From her initial visit and good valuation based on solid evidence of previous sales, Suzanne has been professional, responsive and always given great advice. She found a buyer very quickly and has kept us informed through the whole sale process, liaising with solicitors and other agents. I don't think we could have had a better estate agent - I would recommend to anyone wishing to sell their property.... Read more
Seller
10th Mar 2022 (3 years ago)
I Chitnis
Appointing HJC to sell our house in Surbiton was the best decision we made, and I could not recommend more highly. From evaluation to completion they were with us every step of the way, with regular communication and advice from the lovely Suzanne, Nicky and the team. Thank you HJC.... Read more
Seller
3rd Mar 2022 (3 years ago)
D Georgieva
I used HJC Lettings to rent a flat and I am very pleased with the professional service I received and would definitely recommend!... Read more
Tenant
25th Feb 2022 (3 years ago)
T Gray
Professional, assertive and helpful.... Read more
23rd Feb 2022 (3 years ago)
S Smith
HJC are amazing!! I've bought several properties and sold several through them and they are with you all the way! They are so diligent in making sure that the original estimate is market tested and think through the marketing strategies incredibly thoroughly, unlike I've seen elsewhere. They are friendly, supportive and informed! I really can't recommend them highly enough. Suzanne is a superstar, if you have her with you on your journey, it's going to be smooth running! Thank you to all al HJC!!... Read more
Seller
22nd Feb 2022 (3 years ago)
O J
Had an extremely positive experience with HJC as letting agent over an 8 year period. In particular Manique was very responsive and helpful as we transitioned from a long term tenant. Would highly recommend.... Read more
Landlord
16th Feb 2022 (3 years ago)
Wussey
I simply adore the team at HJC! We popped into the office to let them know that we were on the hunt for a home and our dream location. In the space of only a few days/weeks we received a call to say that a home in the exact location was about to become available and that they wanted us to know about it before anyone else. We immediately took it before it went online and we are forever grateful to the team for their help on this. We absolutely love living here and the team have continued to be nothing but supportive since we made the move. They are complete gems! To this day, so many of the other estate agents in Surbiton have not called or emailed us once with recommended properties - and that was months ago now. If you are looking for a property in the Surbiton area, or looking to sell/rent your property then I cannot recommend HJC enough!... Read more
Buyer
15th Feb 2022 (3 years ago)
G Sutton
I can’t recommend HJC enough! Suzanne and Nicky were amazing when we purchased our first home through them. They were knowledgeable about the property, timely in responding to our questions and really helped us through the whole purchase process. At no point in the whole experience could I not get hold of them or felt they didn’t reply to my queries in a timely manner. If you want a helpful estate agent who is invested in people and their needs, look no further!... Read more
Buyer
27th Jan 2022 (3 years ago)
S Lucas
We recently purchased a house in Surbiton. We found the HJC team excellent to deal with. Great communication and very professional throughout the whole process.... Read more
Buyer
23rd Jan 2022 (3 years ago)
D Wilson
We received a totally professional and efficient service throughout the process of selling our home of 24 years, right from the initial valuation through to the final Completion of Contracts. HJC were absolutely fabulous in every respect, addressing our concerns and questions to our entire satisfaction. We have no hesitation whatsoever in recommending their services.... Read more
Seller
19th Jan 2022 (3 years ago)
C Nartey
Suzanne was great to deal with. She sold our property easily and was very efficient in the process. I would use her again.... Read more
Seller
19th Jan 2022 (3 years ago)
K Cole
Purchased a house being sold by HJC. Very professional and responsive and helped soothe an inherently stressful process. Would recommend Suzanne Morgan.... Read more
Buyer
19th Jan 2022 (3 years ago)
A Moore
Rude and condescending people to deal with, I would never ever rent from them again. Avoid at all costs.... Read more
Tenant
18th Jan 2022 (3 years ago)
K Seymour
I cannot praise HJC enough for their efforts securing a tenant at late notice. The team are very professional, patient and respond very quickly to any queries. I would not hesitate to recommend them.... Read more
Landlord
12th Jan 2022 (3 years ago)
K Saunders
Suzanne and all the team at HJC did a fantastic job at selling my property and were very attentive from start to finish. I was kept updated at all times and they liaised very well between the Buyers and myself leading to a quick and efficient sale. I can't thank the Team at HJC enough for all their help and assistance, and made a very stressful period of time in my life go very smoothly. Thank you all at HJC... Read more
Seller
12th Jan 2022 (3 years ago)
L McFarland
We recently sold our house with the team at HJC and we cant speak highly enough about our experience. We spoke to about eight different agents and without doubt we chose the right one. Their professionalism, market knowledge and drive to secure the best possible deal was second to none!... Read more
Seller
7th Jan 2022 (3 years ago)
? Akay
HJC has been wonderful in assisting us with our property purchase. The whole team has been really responsive and helpful. It was a pleasure working with them. They are by far the best real estate agent we have come across.... Read more
Buyer
29th Dec 2021 (3 years ago)
H mohan
HJC were very helpful and responsive from the outset. The whole experience was a smooth one. Suzanne was very helpful and available to discuss any issues and help with chasing up the solicitors as well. All in all a great experience.... Read more
29th Nov 2021 (3 years ago)
B Cottee
Extremely profesional and personable service. Given at a very busy and time sensative period for property moves they really helped with our purchase at every step. Fully Recommend.... Read more
Buyer
23rd Nov 2021 (3 years ago)
L Frame
Great service from Hannah Bergin and the team. I letted from HJC for 12 years and they have alway been responsive and friendly.
Would definitely recommend.... Read more
Tenant
10th Nov 2021 (3 years ago)
Z Saunders
All of the team at HJC were model professionals, always available and helpful, open and honest from start to finish. They helped navigate the sale of our apartments through busy and sometimes challenging times to successful completions. Highly recommended.... Read more
Seller
3rd Nov 2021 (3 years ago)
H Courtney
Our sellers were using HJC for the sale of their property but from the support and responsiveness we received personally during the process, it felt like we recruited them ourselves! We got much more than our estate agents we used for our sale which spoke volumes! Our main point of Suzanne Morgan checked in regularly and helped push the sale through with the wider chain each day. She went above and beyond to help all parties involved making it a smooth process. I highly recommend HJC as a estate agent and I would definitely look at using them for any future sales.... Read more
Buyer
28th Oct 2021 (3 years ago)
L Deda
We had a very pleasant stay at this place as far as the tenancy aspect is concerned. The arrangements for moving in and out worked out very smoothly. HJC Surbiton and the Landlord were very helpful and understanding to allow flexible timing to move out which was very helpful for our situation.... Read more
Tenant
22nd Oct 2021 (3 years ago)
Z Walters
Suzanne and the team at HJC did a brilliant job of selling our property. From start to finish, Suzanne partnered closely with us to ensure we found a suitable buyer - our house was on the market and sold within a couple of days. She then worked closely with us to ensure all parties were kept up to date as we sought to find our onward purchase - not easy as we were moving to a different city. I would highly recommend the team at HJC to anyone looking to sell in the Surbiton area.... Read more
Seller
17th Oct 2021 (3 years ago)
J Lloyd
Superb handling of our sale as always (HJC usually have our business) and in fact, was instrumental in pulling together our purchase - very proactive, communicative and maintained momentum moving forwards - excellent.... Read more
Seller
12th Oct 2021 (3 years ago)
D Bannister
We recently bought a house through HJC Surbiton and we could not be happier with them.
They put us at our ease right from the first viewing and they have been attentive and helpful throughout.
Everyone we dealt with at the office was cheerful, enthusiastic and clearly cared about matching the right people with the right home. They have integrity, loads of local knowledge and they even were able to introduce use to another excellent professional who helped us with our mortgage.
We are very happy with our new house and we would certainly recommend them whether you're buying or selling.... Read more
Buyer
12th Oct 2021 (3 years ago)
T Locke
Great team to work with from start to finish; very professional and efficient - I would highly recommend HJC! They're a lovely bunch of people, especially Suzanne who was fantastic, going above and beyond to ensure everything worked out for us.... Read more
12th Oct 2021 (3 years ago)
K Hwang
Recently moved to UK and had hard time finding a right home. However, HJC not only had the best property, but they also the best team and I was really happy with their exceptional services.
Emma was my key contact and she was incredibly helpful and kind throughout the whole process. Quick response, helpful advices and issues taken care quickly. Also Manique was on top of all the issues and very helpful even to my minor queries. Would definitely highly recommend!... Read more
16th Sep 2021 (3 years ago)
P Benz
Suzanne (Sales) and Manique (property management) are consummate professionals. First class service, good advice, quick response times and overall a pleasure to deal with. This is how all estate agents should operate. Highly recommended.... Read more
8th Sep 2021 (3 years ago)
N Anderson
Great to work with I have used them twice in ten years and helped me get a smooth purchase and then a smooth sale - good team and cannot fault the outcomes.... Read more
24th Aug 2021 (3 years ago)
J Carter
I recently bought a property in Surbiton. Suzanne Morgan and Karen Ackers were the key contacts for me at HJC, and were both brilliant throughout the process. Both were professional, personable and incredibly helpful and responsive along the way. I would 100% recommend, and will certainly be using them in the future. Thank you once again... Read more
Buyer
17th Aug 2021 (3 years ago)
A White
Excellent service by Suzanne and the team at HJC. Held a tricky chain together with deep understanding of the moving process and excellent communications. Will 100% use again and recommend to anyone in need of a good agent in Surbiton / Thames Ditton... Read more
6th Jul 2021 (3 years ago)
M leathley
Suzanne and everyone at HJC are brilliant. We bought our first home with them and didn’t hesitate to choose them to help with our sale! 10/10. Couldn’t recommend them enough!... Read more
Seller
30th Jun 2021 (3 years ago)
C Keatinge
Thank you very much to Suzanne and her colleagues at HJC for getting us over the line on our house purchase. Professional and helpful at all times - I wouldn’t hesitate to call on their services again. Very much appreciated.... Read more
Buyer
17th Jun 2021 (4 years ago)
J Godfree
Just let out my flat and as a first time landlord I could not be happier with the service and assistance... Read more
Landlord
15th Jun 2021 (4 years ago)
T Holder
A great professional team. Hannah and the rest of the rental and rental management teams have delivered an outstanding service. Highly recommended if you want to rent or rent out in Surbiton.... Read more
14th Jun 2021 (4 years ago)
A Morris
The team at HJC were really helpful with my flat purchase at every step of the process... Read more
Buyer
14th Jun 2021 (4 years ago)
A Martin
I put a flat in Surbiton on the market in January with HJC and another agent in Surbiton. Before the other agent did anything, Suzanne Morgan had arranged several viewings within a few days and which resulted in 3 offers, one of which we accepted. The sale was completed within 6 weeks. She really knows the market and provided honest and accurate advice regarding pricing. I would certainly recommend using her.... Read more
Seller
14th May 2021 (4 years ago)
P Mann
Due to International relocation we needed to rent a house without seeing it. This could have been rather daunting and fraught but the team at HJC have been fantastic at keeping us informed throughout the process.
They were flexible and understanding, working with friends of ours through the viewing and collection of keys etc. Their attention to detail has been outstanding., from a thorough walk through of the property and inventory to a "moving in note" detailing property features, even down to the names of our new neighbours!
Excellent service, it's been a pleasure dealing with every member of the team through the process.... Read more
Tenant
1st May 2021 (4 years ago)
D Rudran
My husband and I have recently completed on our purchase of an HJC property and we are really happy with the service we received. Every interaction we had with Suzanne was professional and informative from the initial viewing, organising surveys to exchange and completion. No query was too much trouble and I think we got same day responses for each and every one! I should add that we bought our property during lockdown. Despite this, we felt that the viewings were handled in a safe respectful way. Would definitely recommend.... Read more
Buyer
29th Apr 2021 (4 years ago)
F Moradi
Prompt, efficient and friendly service from Manique at HJC throughout the 14 month tenancy. Cannot recommend enough.... Read more
Tenant
27th Apr 2021 (4 years ago)
C Daley
Great service from Suzanne and her team. They all really helped us from start to finish. Would definitely recommend.... Read more
23rd Apr 2021 (4 years ago)
S Davies
We dealt with HJC as tenants for two and a half years and our experience was really positive. Manique was always on top of any issues we had and ensured they were taken care of quickly, she makes sure the tenants are well looked after and has their best interests in mind, as well as the landlord's. We also found Emma really helpful, quick and responsive when first looking for a flat and the transition of communication from letting agent to managing agent was seamless.... Read more
Tenant
15th Apr 2021 (4 years ago)
M Pressouyre
We had an excellent experience purchasing our property through HJC. Firstly the viewings were completely covid-compliant, and Karen made sure everyone was safe.
The buying process was complex, and HJC were at our side at every point, always available to provide additional information or share any guidance they could. Finally Suzanne has been incredibly helpful to help finalise the deal, going above and beyond. We couldn't dream to have dealt with a better team!... Read more
Buyer
13th Apr 2021 (4 years ago)
C Campbell
We have known HJC and Suzanne for many years. We bought and sold our first house in the area with HJC; bought and sold two investment properties with Suzanne and now, last month, our family home. We had always said to Suzanne that when the time and market were right that we would sell; she kept in regular touch over the years, approached us when she saw the opportunity and successfully sold our house with a great outcome for all involved. The house was sold through her own network without going to the market formally.
It was a complicated and tricky process, but Suzanne managed it very well, keeping closely in touch up and down the chain and managing solicitors. She would email, phone and text at evenings and weekends.
I wouldn't hesitate to recommend HJC and Suzanne in particular.... Read more
Seller
7th Apr 2021 (4 years ago)
V Dhar
We recently used HJC for the sale of our property in Surbiton and found their service exceptional. Our selling process took more than 8 months to complete due to we being in a chain but during the entire process Suzanne kept us up to date with the progress. Her knowledge of the local market, attention to detail and the level of communication stood out. Having used other agents in the area in the past I can safely say that HJC’s service is way better than the rest of the agents we used in the past. We would highly recommend Suzanne and HJC.... Read more
Seller
4th Apr 2021 (4 years ago)
R Smith
We had a great experience buying through HJC Surbiton. Suzanne in particular was incredibly helpful throughout the sales process (which in our case was somewhat prolonged), and has continued to be very supportive since completion.... Read more
Buyer
3rd Apr 2021 (4 years ago)
A Haydon
I have been most impressed with the Lettings Department at HJC, led by Hannah . Their customer service has been excellent, they have been professional and efficient at all times. Thank you .... Read more
21st Mar 2021 (4 years ago)
T Davies
HJC were fantastic to deal with from a tenants point of view. They were always very responsive, dealt with any issues we had swiftly, and communicated well throughout. I would highly recommend letting from HJC.... Read more
Tenant
18th Mar 2021 (4 years ago)
A Tilling
Having not used a lettings agency in Surbiton for over 8 years we chose HJC based upon google reviews. The whole experience was very professional and positive. The property was marketed on the Friday and by the end of Saturday we had 3 offers one of which we accepted. The process after that was managed well. When we met the new tenants they were also complimentary of the way HJC conducted themselves - no hard sell, just good people to deal with. They will certainly be my 'go to' agency in the future.... Read more
Landlord
17th Mar 2021 (4 years ago)
F d'Oliveira
Had the best experience with HJC, Emma was super professional and kept us up to date with the whole rental process. Having experienced some atrocious estate agents with dodgy selling tactics I can safely say you're in good hands with HJC.... Read more
Tenant
16th Mar 2021 (4 years ago)
R Tooley
We had an excellent experience purchasing our first property with HJC. Suzanne was proactive, well informed and helpful, guiding us through the process and keeping in regular contact. Post completion when we found a water leak on day 1, Suzanne provided a recommendation of a local plumber who was around at 8am next morning - above and beyond her obligations. Would definitely recommend and will be using HJC in the future.... Read more
Buyer
6th Mar 2021 (4 years ago)
S Tucker
My partner and I have just exchanged on a home in Surbiton marketed by HJC. We found them professional and responsive throughout, and notably quick to manage several hiccups to ensure that the transaction progressed. Suzanne and Karen were particularly flexible to accommodate several weekend viewings. Highly recommended.... Read more
Buyer
2nd Mar 2021 (4 years ago)
J Mallis
We recently purchased a property through HJC - they were extremely professional and efficient, and made the entire process run very smoothly. Suzanne in particular was great to work with and kept on top of everything, ensuring that it all went through in record time.... Read more
Buyer
2nd Mar 2021 (4 years ago)
K Higgins
Working with HJC, particularly Suzanne, was really easy, straightforward and enjoyable. All queries dealt with efficiently and quickly, could not have asked for better service. Thanks HJC... Read more
17th Feb 2021 (4 years ago)
M Ricket
HJC have been excellent with our property transaction, in particular Suzanne who has done everything we asked for - nothing was too much trouble.... Read more
14th Feb 2021 (4 years ago)
J Ha
My husband and I bought our first home through HJC. This happened in the middle of the Covid pandemic which made our tight timeline quite hard to achieve. Suzanne was an absolute pleasure to deal with and helped us complete the purchase despite complications and delays outside of her control. She kept both sides up to date and was instrumental in keeping things moving. Thank you for your help and professionalism!... Read more
Buyer
13th Feb 2021 (4 years ago)
I Witcombe
Suzanne provided an excellent service, which was both very professional and realistic. Communication was very good and any queries were dealt with promptly. Helped us through the sale, which as we know can be stressful at times and so this support was welcome. Thank you.... Read more
Seller
12th Feb 2021 (4 years ago)
M Hart
Just completed today on the sale of my Aunt's flat in Surbiton and everything went so well: Dealt mainly with Suzanne, but all staff were helpful/responsive etc. V much appreciated the honest and objective valuation from the start, the marketing, the checking of the buyers, the help with negotiating the sale price, and the subsequent follow-up - all pretty smooth, and all during a pandemic!... Read more
Seller
29th Jan 2021 (4 years ago)
F Cooper
Suzanne not only helped us buy our first house, but sold that same house a few years later. Would highly recommend her services.... Read more
Seller
28th Jan 2021 (4 years ago)
S Heal
We sold our townhouse with HJC who were fantastic. Suzanne was very considerate when it came to viewings taking PPE seriously, and ensuring that nothing was touched. Viewings were organised to suit us and in fact we only had to be out of the house for one day. Suzanne was highly professional, taking control of the entire process, managing all parties, reminding us to do things when required and ensuring that everything went smoothly so we could move in on our requested date. We were very pleased with the professional service we received from Suzanne and her team at HJC and would definitely recommend!... Read more
Seller
18th Jan 2021 (4 years ago)
S Easton
Suzanne and the team were very professional with respect to the whole sale process. Organized speedily a couple of property maintenance items that needed to be addressed for the Completion, which was good. Would recommend HJC.... Read more
Seller
12th Jan 2021 (4 years ago)
C Kasolowsky
Excellent service from HJC Surbiton team Emma, Hannah and Manique. From initial viewing, through to managing tenancy paperwork and ensuring property was thoroughly ready for moving in. Couldn't recommend more.... Read more
Tenant
11th Jan 2021 (4 years ago)
D Mather
We used HJC to rent our current property in Surbiton. Great service, very attentive and professional.... Read more
Tenant
15th Dec 2020 (4 years ago)
R Vij
Suzanne from HJC was extremely helpful and patient during the the sale of our house. The sale process was difficult and complicated due to the incompetent lawyer of the buyer. However Suzanne managed the transaction very professionally and ensured that the sale was completed in a timely manner.
We truly value Suzanne’s help!... Read more
Seller
13th Dec 2020 (4 years ago)
A Simpson
We have just completed on the sale of our flat. Without a doubt it was the most stressful thing we have ever done and I am positive there is no way the sale would have gone through without Suzanne. She had to contend with a particularly unhelpful solicitor and even had to liaise with our neighbour who decided to raise a fictitious dispute. She took calls on her day off and well into the evening for several months and was brilliant at managing our expectations.
I would not hesitate to use HJC / Suzanne again. Definitely not what people may call a typical estate agent!
Suzanne - thank you!... Read more
Seller
5th Dec 2020 (4 years ago)
D Klincheva
We used HJC in both selling our flat and purchasing a house. Their commission rates were very competitive and Suzanne and her team were very responsive to our queries and highly effective in communications with the different parties and solicitors in what turned out to be not a very straight-forward transaction.
We can highly recommend them for both sales and lettings (having previously rented through them as well) and will use them again in the future should the need arise.... Read more
Seller
24th Nov 2020 (4 years ago)
A Cloud
We bought through this Agent, dealing with Suzzane. She was absolutely incredible! We were in a chain of 6 and I don’t think we would have completed without her. She was on the ball from start to finish. Would highly recommend!! Thank you.... Read more
Buyer
19th Nov 2020 (4 years ago)
J Stevens
We recently used HJC in Surbiton to market and sell our property. Throughout the process, which was made even more tricky because of COVID restrictions, Suzanne managed and orchestrated the very long chain extremely well. She was tenacious to say the least and was always professional, conscientious and timely. Suzanne managed to keep all members of the chain informed and tackled every issue with enthusiasm, which resulted in the sale of 5 properties within the chain. Thank you Suzanne!... Read more
Seller
10th Nov 2020 (4 years ago)
J Gavin
Thank you to Suzanne and Karen who did a wonderful job of selling our house and for their support through the whole process. We have no hesitation in recommending HJC.... Read more
Seller
3rd Nov 2020 (4 years ago)
C H
We have been using the services of HJC now for over 10 years whilst abroad for the letting and management of rentals in our house. During this time, the property was well looked after and managed in a professional way. We had no problems leaving our property for this length of time in their capable hands. When it came to sell our house, Suzanne and HJC were efficient (full asking price offered and accepted within 2 days on going onto the market), knowledgeable of the current conditions and a pleasure to work with from start to finish. Fully recommend using HJC for the letting and selling of your property.... Read more
Seller
18th Oct 2020 (4 years ago)
S McCormack
Excellent service all the way through my purchase in Surbiton. Suzanne was very helpful all the way through my purchase. Helped me find a very good new solicitor (with no incentive) when I couldn't use mine. Very responsive. Recommended for buyer or seller... Read more
Buyer
17th Oct 2020 (4 years ago)
J F
We recently used HJC to sell our property in Surbiton. We found the service from Suzanne and all the team exceptional! They were always on hand to guide, advise and reassure us along the way. They sold our flat within a couple of weeks, but what really stood out was the level of communication and attention to detail throughout the process. Suzanne really went above and beyond in getting us over the line to completion! We would highly recommend Suzanne and HJC... Read more
Seller
16th Oct 2020 (4 years ago)
S Stenton
My housemate and I were shown a couple of properties by Emma who was super helpful in answering our questions. Once we'd decided on a place, the process was very smooth. From paying the holding deposit to walking through the door was just over a week with Emma and team keeping us updated all they way through.... Read more
Tenant
6th Oct 2020 (4 years ago)
A Dawborn
Suzanne and the team at HJC have been really wonderful to work with during our house purchase. Very professional, timely and organised. They've made what is very often a very stressful process as seamless as it could be.... Read more
Buyer
5th Oct 2020 (4 years ago)
I Reeves
I engaged HJC in Surbiton to manage the sale of my home. From start to finish the service was competent, slick, professional and focussed. The communication was good, messages were responded to quickly, and the team helpful. The management of the process was excellent and I was kept in the loop with regular updates resulting in an offer to sale that was painless and well constructed. Suzanne Morgan was a great contact and figurehead for the business and she managed everything perfectly. Highly recommended.... Read more
Seller
23rd Sep 2020 (4 years ago)
P K
We had an amazing experience with the HJC team. They took care of us and looked after us through the entire process. They provided professional support, we had great communication, and were always very responsive. Big thanks!... Read more
8th Sep 2020 (4 years ago)
R Good
Having had various estate agents look at the property, it was HJC That got the best figure for it , their professionalism and courtesy is beyond measure,,Suzanne went above and beyond her job and has great communication skills too , I would thoroughly recommend this company to anyone with no hesitation... Read more
Seller
4th Sep 2020 (4 years ago)
J Tattersall
Suzanne and HJC are a pleasure to work with and take an honest and upfront approach. I had no concern that selling through HJC would be a success and the good service and communication stayed consistent all the way through to completion. Thank you!... Read more
Seller
22nd Jun 2020 (4 years ago)
T Misyris
Best experience I had so far with an estate agency.... Read more
23rd Apr 2020 (5 years ago)
R Russell
I highly recommend HJC Surbiton. Suzanne and Karen are great to deal with - always approachable, friendly, professional and flexible. We benefitted from lots of advice and guidance during our house buying process, which really smoothed the process and made it less stressful than it would have been otherwise. We're very grateful.... Read more
Buyer
17th Apr 2020 (5 years ago)
O Farrell
Myself and my partner moved over 300 miles into the area (also in the middle of a global pandemic!), so we expected it to be quite difficult to manage both viewings and paper work virtually - but the team (Emma and Manique especially) we’re incredible from start to finish.
We had some really bad experiences with estate agents in the past and these guys restored our faith.
We could not recommend them enough :-)... Read more
Tenant
10th Apr 2020 (5 years ago)
W Yapp
Suzanne Morgan and HJC were very professional and efficient throughout the process of selling our flat. Suzanne, particularly, played a key role in maintaining the momentum during the conveyancing process, acting as a go between with us and the buyers, and ensuring the solicitors didn't drag their feet. Would highly recommend. Thanks Suzanne... Read more
Seller
30th Mar 2020 (5 years ago)
K newson
We are pleased we instructed HJC to sell our property, with their honest and swift approach, which allowed the process to run as smoothly as possible. We were also purchasing through HJC and Suzanne was very helpful during every aspect, particularly when having to deal with an extremely difficult seller. We thank Karen and Suzanne for their help and guidance throughout the process and would recommend them to anyone looking to buy/sell in Surbiton!... Read more
Seller
24th Mar 2020 (5 years ago)
N Main
Really grateful for Suzanne's professionlism during a tricky house move, she took clear leadership of the situation and kept me briefed and communicated with at all times. She even managed to create a chain-saving solution with one element of the chain so we caould complete as planned - thank-you!... Read more
20th Mar 2020 (5 years ago)
Hannah
HJC is probably the best estate agency I have dealt with. Suzanne and Karen was extremely professional and supportive through the whole process. Suzanne went above and beyond in helping us with some of the queries and made the stressful process a lot easier.
Would highly recommend.... Read more
13th Mar 2020 (5 years ago)
J Shaw
Very good Estate Agent. I would recommend using them. Suzanne was very helpful with the purchase of our house!... Read more
Buyer
9th Mar 2020 (5 years ago)
A Hay
Suzanne and her team have been excellent. They have been helpful and thoroughly professional during the sale of our property. They have given honest advise and always followed through on all aspect of the sale. I would highly recommend the team.... Read more
Seller
7th Mar 2020 (5 years ago)
C osun
It has been a great privilege to work with HJC Surbiton.
Both Manique and Hannah have been professional and helpful providing support throughout our move into our flat.
They have been flexible and accommodating which has taken much of the stress off of our shoulders.
Without question, we have felt HJC have provided an excellent service and we would be happy to recommend HJC to anyone planning to move into a property within the area.
Many thanks to every member of the team.... Read more
Tenant
26th Feb 2020 (5 years ago)
R Salah
Excellent service, professional staff. Prompt replies to queries.... Read more
22nd Feb 2020 (5 years ago)
K Stokes
We would readily recommend HJC. Suzanne and the team were first class all the way through our sale. Very supportive, reassuring and always there to explain every step of the process. As challenges arose, as they always do, Suzanne ensured any delay was kept to a minimum and made sure that the right people spoke to one-another. She wasn’t afraid of chasing the appropriate parties where required! Altogether an excellent and professional service from the entire team. Thank you!... Read more
Seller
13th Feb 2020 (5 years ago)
E Webb
It was a great pleasure to liase with Suzanne and the team at HJC. Every step of the way was easy and professional. I would highly recommend them to anyone.... Read more
12th Feb 2020 (5 years ago)
P Clough
I have recently sold a property in Surbiton where HJC were the agents for the sale. Suzanne Morgan is very experienced and very professional. I was kept informed throughout the process, and Suzanne helped to communicate with all parties within the chain to ensure a smooth process. It's never easy and there were challenges, however, she stayed on top of it and ensured the transaction kept moving forward and that all parties were informed and happy. Her positive and upbeat approach is a great skill and very much appreciated by myself and I suspect others within the chain.
I would happily recommend HJC as a responsible, professional and effective agent.... Read more
Seller
17th Jan 2020 (5 years ago)
J Sutcliffe
It has been an enormous privilege to engage with HJC Surbiton.
Both Suzanne and Karen have been exemplary in their approach to customer service and ongoing support throughout a rather difficult transaction.
They have been both professional and supportive at the same time, which makes all the difference in the world at a very stressful time.
Without question, I have no hesitation in recommending them wholeheartedly.
Many thanks to every member of the team.... Read more
16th Jan 2020 (5 years ago)
C Frame
HJC have been a pleasure to deal with over the last seven years. My husband and I have lived in numerous rental properties and have never experienced the service provided by yourselves elsewhere. Tenants are not always given equal attention as the landlord, but everyone here has always been attentive, professional, personable, and very helpful to us. We wouldn’t hesitate to recommend HJC to anyone to rent, buy or sell. Manique, the Property Manager has been exceptionally great alongside our Landlord. Every issue reported was dealt with efficiently and to a high standard. Thank you to the whole team!... Read more
Tenant
6th Jan 2020 (5 years ago)
B Bregman
Manique!
Thank you for all your help during our tenancy, you have been brilliant to deal with. You are definitely our rental friend, you’ve made our stay here so easy!... Read more
Tenant
4th Jan 2020 (5 years ago)
S Ryu
My husband and I recently bought our first flat in Surbiton, and it wouldn't have been possible without the help of Suzanne and her team. Unlike a few other agents we initially worked with, Suzanne was always prompt in her communications and proactive in all areas of support. She went the extra mile when a few hurdles arose, and she remained positive and professional throughout the process. Equally, she is caring and holds herself to a high level of integrity. We would return to Suzanne and her team to help us with our next sale or purchase in a heart beat!... Read more
Buyer
6th Dec 2019 (5 years ago)
R Silva
HJC (Suzanne and Karen, in particular) were great during the sale of our flat. From the speed of responsiveness, commitment to ensuring we went through to exchange with many obstacles along the way, I would speak highly of their dedication and care throughout the entire chain.
Could not recommend them highly enough!... Read more
Seller
2nd Dec 2019 (5 years ago)
D Helsen
We instructed HJC for the sale of a property for which we were Executors. Suzanne and other members of Jay Chitnis's team were without exception first class in everything they did for us throughout the sale. Ever attentive, and communicative, they were both friendly yet completely professional and their advice was flawless. I have no hesitation in recommending HJC wholeheartedly.... Read more
Seller
25th Nov 2019 (5 years ago)
N Russell
Highly recommend as lettings agents. Very friendly and professional. Nothing was too much trouble and any issues we had with our property, however slight, were dealt with quickly and efficiently.... Read more
Landlord
21st Nov 2019 (5 years ago)
E Tranter
Suzanne and the team were fantastic! They provided a great service from start to finish, especially when a few hiccups arose. Suzanne or a member or her team were always available on the phone and provided very efficient replies to emails. We would highly recommend anyone using HJC when buying their next house. We're extremely happy they've helped us find our new home.... Read more
Buyer
18th Nov 2019 (5 years ago)
S Heunis
We had a great experience working with Suzanne when we bought our place in Surbiton recently. No strange pressure tactics that you often find with estate agents. She was also really efficient in following up with the solicitors on both sides to keep the process moving along. Can definitely recommend her and HJC.... Read more
Buyer
8th Nov 2019 (5 years ago)
T Borsoi
Very pleased with our choice to instruct HJC for the sale of our property. It was refreshing that HJC were able to offer genuine, professional advice throughout the whole process. We have already recommended HJC to several of our friends too!... Read more
Seller
1st Nov 2019 (5 years ago)
J Dare
We have successfully become a tenant with HJC recently! From the first phone enquiry to the handover of keys, HJC's approach has been friendly, customer orientated, and very quick! All of these traits are highly desirable in an estate agency and we value very highly. Thank you HJC. Based on our experience, any body looking to rent/buy in the Surbiton/Thames Ditton/Kingston area shouldn't hesitate to reach out to HJC.... Read more
Tenant
28th Oct 2019 (5 years ago)
M Briony
Suzanne from HJC was a fantastic help when we bought our house in Surbiton 2 months ago. She went above and beyond in her service, liaising with all parties to help the purchase complete quickly and smoothly. We would thoroughly recommend working with Suzanne and her team.... Read more
Buyer
26th Oct 2019 (5 years ago)
L Hartley
HJC, particularly Suzanne, were quite simply fantastic! If it had not been for Suzanne we would not be in our lovely new house! Our estate agent was pretty useless, so Suzanne at HJC pretty much held our chain together, from negotiating a small price reduction throughout the chain to enable the sellers to accept our offer and still get the house they wanted, to making sure everything went through on the date our buyers insisted on - Suzanne managed it all! Even since the sale went through weeks ago, Suzanne has been kind enough to help out with recommendations for local tradespeople as we're new to the area. I highly recommend Suzanne at HJC and If we ever sell up, there is only one estate agent I'll be using!... Read more
Buyer
24th Oct 2019 (5 years ago)
K Barwick
Hi
I recently rented out my townhouse in Thames Ditton village and I was very impressed by the service I received from HJC. The team were very helpful and efficient and my house was rented out within a week of going on the market.... Read more
Landlord
23rd Oct 2019 (5 years ago)
J Bance
Suzanne and the team at HJC are great! I bought my flat from her 6 years ago and have just sold again with her...very refreshing estate agency..wish all were like them. Recommend them for anyone selling in the Surbiton area.... Read more
Seller
22nd Oct 2019 (5 years ago)
W Wilcox
We recently bought a flat in Surbiton and HJC Surbiton were acting for the seller, and we received friendly and efficient service from HJC, particularly from Suzanne Morgan and Karen. We live abroad and they kept us closely advised of the progress of the sale, which took longer than expected. We would happily use their services again, and may do so in case we decide to rent out our flat.... Read more
Buyer
17th Oct 2019 (5 years ago)
R Cooke
I purchased a property with HJC and found Suzanne to be extremely helpful, proactive, knowledgable and responsive. I wouldn't hesitate to use HJC as my estate agents again for any future business off the back of this transaction. It was a real pleasure to work with them.... Read more
Buyer
16th Oct 2019 (5 years ago)
R O'Neill
HJC Surbiton have been amazing. They helped out to sell our property and buy our new home. Suzanne and the whole team have been so professional and have helped us so much. I wouldn't hesitate to use them again and have been recommending them to friends. The whole process has been incredibly easy with the support of HJC. Great team!... Read more
Seller
14th Oct 2019 (5 years ago)
F Bawden
I used HJC for 8 years when renting out a property in Surbiton and they always found me good tenants and ensured the property was never empty. Although they didn't manage the property for me they were always happy to be really helpful if any issues cropped up that I couldn't resolve easily from a distance. I have just sold the property, using HJC and Suzanne was great to deal with, securing a good number of viewings and dealing with the negotiations efficiently and honestly. I valued her advice and was really pleased with a stress free sale. I would have no hesitation to recommend HJC's services... Read more
Seller
11th Oct 2019 (5 years ago)
C cheales
Suzanne and the team guided us through all the way, proactively troubleshooting in the final weeks as issues came up with various aspects of our purchase. Definitely recommend... Read more
8th Oct 2019 (5 years ago)
M Englefield
We bought our new home through HJC and couldn’t be happier with the help we got from Suzanne alone what turned out to be a very stressful few months (through no fault of any agent!). Suzanne gave us excellent advice and kept us in the loop every step of the way through to completion. We would recommend the service from HJC to anyone who asked.... Read more
Buyer
1st Sep 2019 (5 years ago)
J Burt
We rented a property via HJC for almost 2 years and ended up purchasing a town house property using their services. I have found the service they have offered to be of a very high professional level. Everyone I have interacted with at the Surbiton office has been very warm and approachable. I would like to single out the Sales Manager Suzanne for her drive and determination in finding my partner and I the ideal property. After a couple of properties falling through we almost gave up hope but in the end we couldn't be happier with the purchase we made. Wouldn't hesitate to recommend them.... Read more
Buyer
13th Aug 2019 (5 years ago)
M Vano
We have recently bought a house in Surbiton and HJC were the estate agents instructed by the sellers. From our initial call through to completion we have found them to be extremely good, reliable, knowledgeable and professional. They were always in touch through the process, informing and updating us regularly. They were also great at providing local knowledge and always able to offer solutions to the small problems that inevitably arise when buying a house. Karen and Suzanne are excellent and made us feel comfortable throughout the entire process. We are not planning on selling out house any time soon, but if we did we would definitely ask Karen and Suzanne for help.... Read more
Buyer
12th Aug 2019 (5 years ago)
A Constance
Hannah and the team have been superb. Attentive, organised and very quick to respond to any queries. I would highly recommend HJC Surbiton.... Read more
6th Aug 2019 (5 years ago)
J Ford
We rented out house through HJC for 6 years. The service was not cheapest price available. However, the service was very professional and the staff immediately responded and dealt with tennants concerns/problems. ?t meant renting our house was stress free.... Read more
Landlord
6th Aug 2019 (5 years ago)
A D
We recently sold our house via HJC. We spoke to most agents in Surbiton and Suzanne and her team were a breath of fresh air. They are very open and honest and their pricing turned out to be spot on, unlike some others who offer unrealistic valuations. Service was second to none.
Would happily recommend HJC and would definitely use them again.... Read more
Seller
18th Jun 2019 (6 years ago)
P Allison
I purchased a flat in Surbiton using HJC, in particular dealing with Suzanne Morgan. The whole process could not have been smoother. Suzanne was readily available to answer any questions and responded to emails after office hours, which went above and beyond expectations. When Suzanne wasn't available, another member of the team would get back to me quickly. I could not have felt more supported in my first purchase and would highly recommend HJC.... Read more
Buyer
10th Jun 2019 (6 years ago)
J Boullin
Recently let our home through the Letting Team at HJC. Excellent service, speedy communication and helped us navigate the world of being a landlord smoothly. Would highly recommend Hannah and her team for the local area!... Read more
Landlord
8th Jun 2019 (6 years ago)
B Wiltshire
Helpful and proactive, better than some of their local rivals!... Read more
17th Apr 2019 (6 years ago)
P Murphy
We had a viewing on Friday afternoon with the lovely Emma and she was wonderful really listened to what we were saying and gave us space to view the property without stating the obvious. The whole team have guided us through the process and we have been kept informed about every step of the process.
We’ve been messed about with numerous estate agents over the last few months and so many haven’t even returned our phone calls and they don’t seem to know what they are doing which has been incredibly frustrating.
So this process while still stressful has been made a lot easier with people who actually know what they are doing.... Read more
1st Apr 2019 (6 years ago)
J Halse
Fantastic experience. Suzanne and the team have been excellent through the whole process.... Read more
15th Mar 2019 (6 years ago)
E Rose
Excellent service from HJC Lettings Team. They found a tenant very quickly and dealt with the paperwork and any queries rapidly and efficiently. I highly recommend... Read more
Landlord
12th Mar 2019 (6 years ago)
L Russell
We have worked with the HJC Lettings team for three years now and each time we have needed to rent out our property we have found their service to be first rate. Particular thanks to Hannah and Emma . It is worth also noting that the support service from Manique across the three years has always been highly efficient and has helped us out on several occasions. We would definitely recommend this team.... Read more
Landlord
11th Mar 2019 (6 years ago)
I T
Awful experience as a tenant with HJC surbiton. Very unresponsive lettings team, fees were the highest I've ever paid renting in London and no support when we had issues with our rental accommodation. Avoid if you can.... Read more
Tenant
7th Mar 2019 (6 years ago)
K shamma
We bought a town house in Surbiton through HJC and in particular,we dealt with their Sales Manager, Suzanne Morgan. Suzanne was extremely professional in her attitude and highly knowledgeable in her field. She recommended other service providers required in the process, and her recommendations were spot on. Her calm approach made the whole purchase far less stressful than expected. She was responsive and positive and displayed a level of expertise that filled us with confidence. We would not hesitate to recommend Suzanne (and HJC) to others.... Read more
Buyer
4th Mar 2019 (6 years ago)
K Dewar
A brilliantly friendly and professional service - would recommend.... Read more
9th Feb 2019 (6 years ago)
M paolo
Excellent service from Suzanne. We moved only couples of weeks ago and would have not been possible without her help and support. It has been a long and stressful time but she managed to get the purchase through.
We could not have found a better agency!
Thank you Maria and Bobby... Read more
Buyer
22nd Jan 2019 (6 years ago)
A Lawrie
HJC and Hannah have been brilliant - couldn't have asked for any more! Quick to respond and help at every stage. Thank you very much!... Read more
17th Jan 2019 (6 years ago)
J Jesus
I am very thankful for Suzanne Morgan as my point of contact for my flat purchase. She has been extremely helpful and made my first-time buying experience less stressful. Suzanne has been professional and super efficient since day 1; she was flexible in arranging the appropriate flat viewing schedule that worked well for me and the seller, she has always been quick to resolve and respond to queries, sometimes even going out of her way - responding on weekends and out of office hours, she has diligently followed up with all the parties involved in the chain and always kept me updated, she has also directed me to the right individuals to contact involving the flat. I would highly recommend her as your estate agent.
Thank you also to Karen for helping me with the key pick-up today and the HJC team for all your help throughout the process! Thank you also for the lovely flowers.
-Jam... Read more
Buyer
4th Jan 2019 (6 years ago)
T Cornell
Suzanne and the team at HJC were a joy to work with when selling our Surbiton House recently. Suzanne's local knowledge and local contacts are second to none and make the whole process so much better.
I would recommend them to anyone selling or buying in the area. Thank You!... Read more
Seller
20th Dec 2018 (6 years ago)
J Fraser
Wonderful service from start to finish. Would highly recommend Suzanne and the team.... Read more
19th Dec 2018 (6 years ago)
H Wilson
We purchased a property through HJC and Suzanne and I have nothing but positivity to share. From start to finish, the process was straightforward for myself and partner who were first time buyers and needed some guidance.... Read more
Buyer
10th Dec 2018 (6 years ago)
A Chihambakwe
Excellent service, highly recommend. Emma Cromey made the whole process effortless after a terrible experience with another agency.... Read more
6th Dec 2018 (6 years ago)
N Patel
We had an extremely bad experience with another high st estate agent who left us in the lurch. Suzanne and HJC came to rescue and provided a very efficient and commendable service. We are very thankful to Suzanne and her team for their work. It is encouraging to see that there is an estate agent who is reliable and professional after our initial experience. We highly recommend HJC for both their rental and sales service.... Read more
5th Dec 2018 (6 years ago)
G Wilson
Highly recommended. Exceptionally good support service during entire tenancy.... Read more
Tenant
5th Dec 2018 (6 years ago)
M Harrington
Wonderful and helpful staff at HJC, always the personal touch and nothing left to chance. Professional and friendly approach too.... Read more
3rd Dec 2018 (6 years ago)
J Tucker
HJC and Suzanne and particular, have been fantastic! I can’t speak highly enough of the service and communication that they have provided. I was the buyer and still felt like they were working on my behalf, quite different to previous experiences. Thank you for all your help and support it making this as good an experience and as smooth a journey as
possible.... Read more
Buyer
29th Nov 2018 (6 years ago)
A gilbert
An absolute pleasure to work with from start to finish. Thank you to Suzanne and her team for everything. Professionalism is at the forefront of HJC’s practice; along with kindness and support during any stressful periods of house buying and selling. Thank you HJC.... Read more
Seller
28th Nov 2018 (6 years ago)
J Eyre
We're in the process of purchasing a house through HJC and would highly recommend them, and in particular Suzanne Morgan, who has been excellent. She is quick to respond, has kept us updated and is always willing to pick the phone up and chase others in the chain when needed. Although we're not planning to move again anytime soon, if we were, HJC would be our first port of call.... Read more
Buyer
31st Oct 2018 (6 years ago)
M Morton
As first time buyers we felt a bit apprehensive of what was to come when purchasing our flat but Suzanne guided us through everything with genuine kindness, going above and beyond to help us in anyway she could. There is no way we could have done it as seamlessly without her! A huge thanks to Suzanne and HJC :-)... Read more
Buyer
23rd Oct 2018 (6 years ago)
MrMM1312
Have rented through HJC Surbiton a couple of times. They are professional, attentive and courteous. I would definitely recommend them.... Read more
Tenant
24th Sep 2018 (6 years ago)
I Dorward
Great experience buying through HJC. Suzanne was excellent and helpful throughout the process and I would definitely recommend their services...... Read more
Buyer
24th Sep 2018 (6 years ago)
rich1717
Great overall experience - sale was very proactively managed by Suzanne from start to finish to ensure everything went through smoothly and stepped in to help out where needed along the way. Many thanks!... Read more
Seller
14th Aug 2018 (6 years ago)
V Burnett
I act for Overseas Vendors and have been dealing with HJC in Surbiton for some years. High praise for Suzanne Morgan, she keeps on top of and progresses sales with efficiency and keeps everyone updated. It is so rare nowadays to find an estate agent who earns his or her money! So many estate agents either do not progress sales or hand files over to office juniors so it is no wonder so many sales fall through with other agents. I would always use and recommend Suzanne & HJC for Estate Agency services in the Surbiton area.... Read more
Seller
2nd Aug 2018 (6 years ago)
S Geyt
HJC have been excellent in all aspects from the moment I found the property I am currently renting. Any problems I have had have been dealt with straight away and I am always kept informed.... Read more
Tenant
1st Aug 2018 (6 years ago)
P ioannides
Great experience with Suzanne and the team at HJC - really breaking the mould and going the extra mile. Will hopefully never have to work with another estate agent again, we have found the one!... Read more
24th Jul 2018 (6 years ago)
M Ogborn
First time we had dealt with HJC after a frustrating long property search. As soon as we found a house that they represented, we were treated brilliantly and the moving process was made easy. Highly recommend.... Read more
24th Jul 2018 (6 years ago)
D Taylor
I have complete confidence in HJC with all aspects of letting and managing my property. Friendly and efficient, they respond quickly to any problems with the property. I would highly recommend them. Excellent service.... Read more
Landlord
20th Jul 2018 (6 years ago)
A Irvine
HJC are absolutely fantastic - I'd highly recommend them having experienced their services both as a buyer and a landlord.
HJC's Suzanne Morgan was incredibly helpful when I bought my flat, going out of her way to show me properties and help me make a purchase as a first time buyer, understanding my budget and my lack of knowledge about the process!
After several happy years in my flat, I have now let out my flat to tenants using HJC as the agent, and again they could not have been more helpful. HJC's Hannah Bergin was so friendly in helping me set this up, and the wonderful Manique Peterson is an absolute superstar in helping liaise between me and my tenants. Nothing is too much trouble for her, and she always replies very speedily, making everything very clear. I couldn't be more impressed. Thank you HJC!... Read more
Seller
20th Jul 2018 (6 years ago)
J Maxwell
HJC have been wonderful to rent through, and they've proven to care about their clients on an on-going basis rather than just trying to get contracts signed. Manique is brilliant to deal with and has found great solutions whenever we've needed her help. 100% recommended.... Read more
Tenant
18th Jul 2018 (6 years ago)
R Price
HJC were really supportive and helpful for us as first time buyers. Suzanne was friendly, accessible and very reliable. Great experience, many thanks... Read more
Buyer
17th Jul 2018 (6 years ago)
Ann
Emma was great to deal with from start to finish.... Read more
13th Jul 2018 (6 years ago)
F Jeal
Suzanne went above and beyond helping us purchase our first home, even helping us when our solicitor was rubbish! The service was great from start to finish, would definitely recommend using HJC.... Read more
Buyer
17th Mar 2017 (8 years ago)