ABOUT US
HJC’s mission is to achieve the best possible price for you and manage your property transaction to completion, making sure it’s as stress-free as possible.
HJC Higher Values
It all started with Jay’s passion for selling houses. The greatest reward came from helping people move and removing the stress.
He wanted to change the view of estate agents. Soon he attracted people with similar beliefs because he never compromised his principles and was always putting his clients and colleagues first.
Not only customers but also employees wanted to follow his enthusiastic, confident yet not pushy approach.
For these reasons HJC is all about great customer service.
We listen. We guide. We help.
Nothing is too much trouble to get the results and exceed your expectations.
PERSONAL
We believe that when selling, buying or renting your house or flat you want to deal with a person not just an agent.
We are here for you. Approachable. Friendly. Empathetic.
We want to give you the confidence that you can always count on us and we will respond in a polite, helpful and respectful manner.
PROFESSIONAL
Always professional, we aim to provide a truly hassle-free service from start to finish.
Knowing the local property scene inside out,
we go the extra mile to help you throughout the whole buying, selling or renting process.
POSITIVE
We believe that small details can really make the experience of moving home less stressful and more enjoyable.
We smile. We believe in your success. We don’t give up.
We will do whatever it takes to get the result.
Passionately and tirelessly.
Our straightforward approach, with a calming yet proactive attitude,
will hopefully change the way you feel about estate agents.
Imagine dealing with people who are helpful throughout your moving journey.
Imagine peace of mind during this process because of our commitment to you and our confidence in what we do.
Imagine working with people who genuinely care about you.
How do we do it?
It’s simple.
We always follow our high ethical principles
We are reliable, responsive and genuine
Always
HJC Higher Values
Treat others as we would like to be treated
When we take on a new member of the team I emphasise that we put the client at the centre of everything we do. I am confident we stick to this always. I know if we do then we will achieve the ultimate goal and in the process deliver on our promises. But how does it actually work, putting the client centre stage at all times? Well, simply put, it revolves around the golden rule we all know. Treat others as we would like to be treated. This begins and ends with telling the truth.
Explain the market in real terms.
Not creating a false impression.
Being sensible on price and backing it up with real evidence
Honest and open feedback – why wouldn’t we tell it how it has been told to us?
Don’t tie the client down – HJC do not impose a “lock-in”
Opening hours
Monday9:00am - 6:00pm
Tuesday9:00am - 6:00pm
Wednesday9:00am - 6:00pm
Thursday9:00am - 6:00pm
Friday9:00am - 6:00pm
Saturday10:00am - 4:00pm
SundayClosed
View all details
HJC Estates - Surbiton Reviews (215)
Have you used this agent?
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Anonymous Homeseller
HJC were really active in sourcing viewings for us, and this led to a quick sale. Would recommend.... Read more
23rd Mar 2024 (6 days ago)
Anonymous Homeseller
We've been very impressed with the service provided by HJC. The whole process has been managed very well, as painless as it possibly can be, and our flat had a sale agreed in about a month. Thanks very much to Suzanne, Nicky, and Karen!... Read more
28th Feb 2024 (30 days ago)
Caroline
The HJC team was fantastic and we highly recommend their services, particularly Nicky and Suzanne.
A few key highlights:
- extremely communicative and responsive
- went above and beyond to help us close the deal
- very professional and honest, we trusted them immensely
- helped guide us, without pushing us towards anything we weren’t comfortable with
- very knowledgeable of the area and a lot of properties on offer
A massive thank you to Suzanne and Nicky! We’re over the moon in our new home!... Read more
15th Feb 2024 (6 weeks ago)
P L
Suzanne and Nicky were very helpful and supportive in helping us buying a house we love and helping to keep the buying process on track and moving smoothly. A great service and good communication throughout. Thank you to you both!... Read more
5th Feb 2024 (8 weeks ago)
G Hellyer
HJC helped us sell our home quickly. Suzanne, Nicky and the rest of the team hold themselves to the highest standards of professionalism. Clear communication, and timely responses to emails. We were always aware of viewings, had quick feedback from prospective buyers, and once we had an offer, HJC kept in touch frequently with updates and to help move the process along. I would highly recommend HJC as selling agents.... Read more
29th Jan 2024 (9 weeks ago)
G Hume
HJC were wonderful and made our experience as first time buyers smooth and stress free. We dealt closely with Nicky and Suzanne who were both so attentive and professional. Thank you for all your help, we would highly recommend.... Read more
23rd Jan 2024 (9 weeks ago)
B Chandrani
Suzanne, Nicky and the team at HJC did a fantastic job marketing our property and securing an offer. They were thorough, highly communicative, friendly and always calm and collected - something hugely valuable when you're trying to sell a property. This applied prior to the offer but they also guided us through to completion. I would highly recommend them.... Read more
22nd Jan 2024 (10 weeks ago)
T Brawn
Fantastic service buying, selling and renting over 20 years with HJC Surbiton office,
Well done to all of you.
Many thanks... Read more
19th Jan 2024 (10 weeks ago)
H Gilpin
It was a pleasure working with the team at HJC to buy our new house. They were very helpful and supportive in helping us find a house we love and helping to keep the buying process on track and moving smoothly. A great service and good communication throughout. Thank you to you all!... Read more
3rd Jan 2024 (12 weeks ago)
J Capindale
Great support and service provided by HJC Surbiton, highly recommend!... Read more
14th Dec 2023 (15 weeks ago)
I Evom
Suzanne, Nicky and the dream team were great for us moving into Surbiton, we did our fair share of visits to potential homes, but when we finally landed on the one we moved into, they were super supportive to get the deal done. Negotiating between both buyer and sellers to iron out the bumps. We were really pleased with the service, more so than any of the other agent we dealt with locally. We are embedded in our wonderful new home so many thanks to all at HJC to get our completion over the line ! Would highly recommend !... Read more
20th Nov 2023 (19 weeks ago)
D Brushaber
HJC provides professional, high-calibre service. They've responded to every message I've sent in a timely manner. They have a superb knowledge of their market and their specific properties. Manique particularly has provided consistently excellent customer service. I would recommend HJC to all of my family and friends.... Read more
28th Oct 2023 (22 weeks ago)
S Frame
A small note to say a big thank you for all you have all done to get this sale away. It has been quite the ride, made so much more bearable & possible by your collective brilliance.
Having worked with many agents over many years through my property business, I have been super impressed with the professional and personable way you work, you are up there with the best!... Read more
26th Oct 2023 (22 weeks ago)
J Upson
It was a pleasure having HJC as our agents for both sale and purchase. From the moment we agreed to use them and extending beyond after sale they have been amazing at assisting us with any questions or issues.
They have excellent experience and knowledge of the area which is key when showing people around who are less familiar with Surbiton.
They did what they could to make what is a very stressful process less stressful. A lot of that was down to good communication and being able to get hold of them when you needed them.
We wouldn't hesitate to recommend or use HJC again in the future, although I don't think we will be moving for a very long time!... Read more
15th Sep 2023 (6 mo. ago)
O Mayman
I purchased a house with HJC, who were fantastic throughout the search and eventual purchase process. Nicky, Karen and Suzanne were all friendly and helpful. Delighted with the purchase, with their help and will certainly use HJC again in the future.... Read more
29th Aug 2023 (6 mo. ago)
Performance stats
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.