I have been working with Jezzards for some time now and never really appreciated the service we actually got until our tenant stopped paying rent. Thank you so much for making sure I could still cover my mortgage
Fantastic service from the team at Leaders Kingston. The process of renting a flat went smoothly from the date of viewing to the date we moved in (and even beyond). Sally Anne and her colleagues went out of their way and were very understanding of our needs. Highly recommended, professional service.
Absolutely useless. No idea of how to treat customers. Not stop lies from them and impossible to get them to call back. Lost out on a property because these guys were that bad. Wanted to rent a property. They were stalling all the time and blamed it on the landlady for not getting in contact with them. Just by chance I met the landlady and they told her it was us that kept them waiting. I left them a message on their answer machine wanting them to call me back and they ignored message. Went with another agency who were brilliant. The staff are thick as s@it with absolutely no empathy for people trying to move. They do not realise the stress they cause people by being so bad. I notice they have not replied to any other reviews on here. Shows the company for what it is. Hope they go into liquidation
Fantastic service on letting my house. I cannot speak highly enough of the team in Surbiton. I had struggled to let my house as I was moving abroad. From the moment I met the Lettings manager Chrissie I had confidence . She really knew her stuff. She gave me good advice including what insurance would. Be appropriate as I was going to be out of the country. The team did a superb job and found me long term tenants at the rent I wanted. The whole team were excellent.
I had my flat on with 2 other agents from September and no luck. Chrissie Thompson came round and saw it and made a number of suggestions about how to market it. I put the flat on with Barnard Marcus and within a week it was let. The whole team were very professional and the tenants moved in quickly with no issues at full asking price. They seem very honest and I was always able to get hold of them. Chrissie is really helpful and professional and I'm going to use them every time now.
I cannot praise Hawes & Co enough for their incredible customer service and effortless efficiency throughout the successful sale, exchange and completion of my last property in Surbiton. Greg McHugh (Sales Manager) was an absolute star and delivered on all fronts as promised during the initial valuation; he really stood out from the other firms. Hawes & Co also offered the best percentage fee with no additional costs for photography/EPC. Greg and the sales team (Samuel & Vinesh) all worked extremely hard through the whole process. I was impressed just how customer focused the team were and by their level of honesty and integrity; buying/selling a property is definitely one of the most stressful things you'll ever do so having an estate agent you can trust definitely takes the edge off. The whole team were an absolute pleasure to work with and would highly recommend this office to anyone requiring such services in the local area.
The guys in this branch are very good. I would definitely use them for selling or letting a property. Better than the other agents by far, some of which are rude as well as useless. Choose these guys for your property and you are in good capable hands!