homes4u - Fallowfield

Manchester

homes4u - Withington - Sales

homes4u - Manchester City Centre

homes4u - Altrincham

homes4u

Buraq Estates - Fallowfield

Leaders - Fallowfield

Nicholas Humphreys - Manchester

Edward Mellor - Withington

Jordan Fishwick - Withington

Sam Properties

Terrible!
They arranged a viewing with me, and never showed up. (They even wrote the time and date on an appointment card for me).
They wasted about 1.5 hours of my time in all.
I left a message explaining that nobody showed up for the viewing, and I never even got a phone call back. No apology, no acknowledgement, just ignored.
I should have read the other terrible reviews on here and avoided them.
Don't use them.
And probably most those 5star reviews are fake

Beth was very helpful throughout the entire process of acquiring our property. She was always communicative and quick to respond to emails, and consistently was able to provide answers to any questions/concerns that were brought up by me and my group. I want to thank her for all the help she was able to provide us with from start to finish.

We looked at a flat with homes4u and Beth was wonderful in communicating with us and ensuring we understood the process, and was super friendly and professional. In addition, we were shown around the property by Tommy, who was great and approachable, and explained the property well, answering any of our questions. I have absolutely no faults with the agency, they worked quickly and efficiently and ensure quick and clear communication throughout the process. Thank you!

Corey was of great help to me, especially as this was my first time renting a property. All staff were very friendly and helpful. The team had clear and regular communication. I would highly recommend to any students in Manchester looking for a property!

Beth Irons was very professional and efficient - answering all of my queries almost immediately. We felt very looked after, despite a national lockdown preventing any face-to-face business.

Excellent, Swift and flawless Service. From my initial contact with Daniel to Viewing with Corey and the Paperwork by Vicky. Kudos guys!!!

Homes4u Fallowfield have been extremely professional during the past 15 years in finding great student tenants for me, every step of the agreement is handled concisely and covers all aspects of renting that greatly helps both parties.
They have expert knowledge in selling in Manchester and South Manchester properties, offer trusted advise for all types of buyers and they know their markets very well. Friendly staff help you view properties with good communication throughout the processes.
Steve, Alice, Tarin give an excellent service as do the rest of the team.
Highly recommend!
Mrs L.

Beth and Alice were both really helpful in finding me a flat in a short notice. Very quick answering to my questions and through the paperwork. I I would recommend to all newcomers to Manchester!

Gavin was really helpful, responded quickly and answered all of our questions well. Thanks!

Corey supplied a great service to help us move in to a property while meeting our needs

Really positive experience finding a property to rent with homes4U. After a month of being messed around with various different lettings agents, Beth was a great help in helping us to find a property and kept us up to date throughout the whole process which was much appreciated after being left in the dark by other companies! Always a friendly voice at the end of the phone  whenever I called the office - would definitely recommend.

We had no problem with this company until we vacated our property on 28th of July. To this day we have still not been told how much deposit we are getting back, let alone received anything. They are blatantly denying our calls as well now. We have been citizens advice to take action against this company.
Would not recommend. Happy to take your money but very reluctant to give it back. Beware.

Thank you homes4u for all of your professional work. Thank you too Beth who over the last few weeks has been amazing in helping us find a new property. She has been extremely helpful and understanding during this time when looking for somewhere new to live.

Beth has been incredible in assisting us with our property search every step of the way. She and the rest of the team have been highly responsive to an query I have had and handle all interactions with a high level of professionalism.

I contacted homes4u and Beth Irons found me a very suitable property in my preferred area  she was happy to answer all my questions quickly with clear information and the application process has so far be quick and painless. I highly recommend homes4u to anyone looking for a home to rent

Exceptional service from Corey Stanyer. Always helpful and happy to go the extra mile to help us with our tenancy. Very understanding with all our queries, especially with the current situation. An asset to the company.

Corey was an absolute star in helping me and my partner find our new home! The process has so far ran smoothly thanks to him and we look forward to renting with Homes4U.

I am a landlord, i have had so many bad experiences with Homes4u. They never responded to my emails, they are always on the phone if you call. They do not chase late payments but still take their money. They are currently in breach of contract because they can not be bothered to conduct a final inspection of my property. I am having to go to the property ombudsman because of their failings. I applaud you to look elsewhere to find another company to look after your interests. I think one star is too generous. Homes4u just do not care as long as they take your money.

Robert at Fallowfield has been mega helpful the last 24 hours when I let him know my fridge was faulty. He arranged an engineer to come straight round and has ordered a replacement swiftly. Quick responses to my questions throughout. Would recommend!

Really appreciated today’s show round and the useful advice given by Nicolas and his colleague.  Very knowledgeable in their area of expertise. We’ll be in touch soon.

Had a brilliant experience with Tommy at homes4u. He’s been helpful, friendly and readily available to answer our questions and we have now found a deal we are very happy with :)

Chanel Braithwaite was an amazing agent all ways there if we needed information and helped a great deal with any confusion and as a line of communication between the landlord and us. Thank you!

Corey was very helpful through the whole experience and couldn’t of helped anymore. Answered all the questions we had super quick and was really reassuring through a process we hadn’t been through before.

Chanel was really lovely and assisted us in every way possible and went the extra mile to ensure we had a good experience.

I would give Homes4u a 5 star review because of the help we received from Chanel Braithwaite, who was really attentive and efficient in helping us look for a home. We were made to feel relaxed and welcome looking around our prospective home and, following this, were given the push we needed from Chanel as a group to come together and claim the house.
Her male colleague was also friendly and helpful in the office.
I would therefore recommend Homes4u.

Corey was amazing to work with in helping us find our apartment. As first year students the prospect of finding and renting a house seemed incredibly daunting, but Corey made everything easy to understand and always kept us in the loop regarding houses we were interested in and gave us any information he thought we might need. Thank you again for helping us find our dream place!

This is our agent of choice for our postgraduate student offspring.  Corey has been assisting us this time around and has been immensely kind and helpful, as well as patient!  Thank you Corey - excellent customer service.

Chanel was great, it took a while to find somewhere we liked but she was patient with us and went above and beyond to try and find us a place. Homes4u are lucky to have her.

Chanel was very helpful and made sure to keep us updated at all time which was great. She was also very understanding and made the process a lot less stressful. I would definitely recommend homes4u and especially Chanel.

Chanel from homes4u was really helpful showing us around multiple properties and even drove us to each of them herself. We were under severe time constraints and she worked to help us get everything sorted quickly with the place we wanted. Would recommend the organisation and Chanel herself in particular.

We had a great experience with Lily Maher who helped us through the application process to get the property we wanted off the market very quickly. She was both personable and professional throughout. Highly recommended!

Shazia was a great help and Homes4u seem to be very professional. Don't feel in the dark so far and guided through despite not having set up renting before this.

Chanel handled the application process for my move and was very helpful, honest, and open. I've gone through quite a few agencies while looking for a property and I have to say, Chanel was the best of all the agents I dealt with. She was approachable from the start and never pushed me into any decisions. Couldn't recommend more.

Peter from the Withington Homes4U branch, helped my friends and I secure our student flat for next year. We were so impressed with how easy the process was and pleased to have found somewhere we like!

Lily was really friendly and helpful with helping us find a house! Gave us loads of information and details of the property super quick helping us take it off the market so quick! Would reccomend highly!!

Oliver helped me find my flat for next year and it only took a week! It was no stress or hassle at all and he was super duper lovely! Highly recommend to anyone!

From the viewing phase to the signing of tenancy documents, it’s been excellent customer service and top notch professionalism by homes4 u. Especially Chloe wright(tenancy administrator) she displayed exceptional maturity in handling of issues and was always keeping in contact and updating us through the process. A big well done to the entire team of homes4u.

Having recently transferred a property to Homes4U, I’ve been very impressed by their organisation and efficiency. Antony and Quays worked hard to rent my student house despite the fact that it came into their hands at a time of low demand. 
Well done gentlemen.

Had Chloe Wright overseeing my recent move via homes4u, great service and super quick to reply to emails. Very helpful in breaking it all down and making it easy to understand for someone who's only lived in student halls before. Highly recommend!

Tom has gone above and beyond in his role, his pro-active and personable approach has made the whole process a joy. I couldn't fault his professionalism and knowledge, as someone who runs a business, I know what a difference good staffing can make and what a asset his attributes must be to homes4u. I look forward to moving forward with the property.  Many thanks.

I went went into the Fallowfield office at 1pm on Friday 22nd, asking to speak to someone about renting, as we were in an emergency situation with our arranged move for 1st July to a new place being cancelled by the landlord . The office explained that they are not a customer branch but someone would see us and pass on our inquiry. 

They took the full details of both myself and my girlfriend and said they'd pass it on to their customer branch and we should expect to hear from them within TWO HOURS. Having also explained I'd been with this letting agent for three years already one would expect a little bit of care and mindfulness with loyal customers. 

I'M STILL WAITING

We had some great help from Antony  today after nearly losing the contract on a house just over a week before move in date. After hearing some bad news off the landlord we went into the Fallowfield office and explained our situation to Antony who called the landlord himself despite not being the person in charge of our case, and managed to secure our contract. Thank you so much for saving us a load of stress, we really appreciate it!

The initial securing of the property was very easy and straight forward and I always got speedy replies from the agents there. Helpful and friendly. Only giving 4 stars because some of the following applications were tricky due to me being between two jobs, but that wasn't because of homes4u themselves.

They have been very good in making the renting process that bit easier, in particular Georgia at the deansgate branch was very communicative with dealing with our requests and dedicated to making the process as stress free as possible, a very pleasant experience

Be very wary of this company. Take photos and date everything with regards to the inventory. They will try their best to keep as much of  your deposit as they can. I would also suggest paying cleaners to clean your property before you leave and keep the receipt as evidence. 
If they are reluctant to fix anything during your tenancy, contact the council.

I have been very unhappy with my dealings with Home4U. We first used them to view 4 rental properties. 2 of the properties we saw were in a very bad state with cans, food and stubbed cigarettes scattered throughout. One bedroom appeared to come with a free baggie of white powder. The furniture / paint etc was generally poor in all of them. The condition of these properties did not match the images shown on the website. 

What has made me write this view however was the false advertising of a property and then a bait and switch to see another (Withington to Fallowfield). It appears the pictures in the advertisement were of a different house, this is dishonest to me. It is also unprofessional to change a viewing to a completely different property within less than an hour to a viewing. 

It looks like others have had a very different experience with this company but I will be avoiding them in the future.

Our advisor Courtney could not have been more professional, efficient and friendly in dealing with our group. It is our first time renting and it can make you feel really nervous, but she completely reassured us and our experience couldn't have been better. Thank you!!

Homes4u sold my house very quickly and although there was a delay caused by conveyancing Katy was extremely helpful, going above and beyond to ensure we exchanged contracts as soon as possible. Great communication and updates from the team including Steve and Danny. Overall great experience would sell through again

Homes4u they are a not bad agent. Mathew finded me a cheap home, good because it is not always easy here. He very helped me. Sorry I don't write review sooner!

Great service, lovely staff. Matthew Massey especially went the extra mile helping track down the most ideal property for us and for that I am grateful. Highly recommended, a genuine pleasure dealing with these folks.

We have been customers of homes4u since 2013, we have had great service and our house has always been rented out.
We have been dealing with Tarin for a number of years now and always receive efficient and friendly service.

Looking for a house is always hard when you’re a student, but Georgia Hamill made it as simple as anything and we were able to secure the house in no time. Great service!

Over the years I have dealt with Homes4u I have received a fantastic service from Manager Tarin and the Fallowfield branch manager Stephen. Always professional and can be guaranteed to deal with any landlord query promptly. Refreshing to see an organised agency who you can rely on.

Homes 4u have managed our property for 5 years now. They have always been prompt in finding tenants for our property and looking after our interests in relation to liaising with the tenants on our behalf and  instructing their contractors to carry out any repairs to the property.. we recently had a leak at the property, Mitesh our property manager handled it  promptly and efficiently, and  found us the best price for the job, now that is what i call service  We don't have to worry about anything it is all taken care of, great value for money. If you are looking for peace of mind, a professional and friendly service, homes 4u are the people to go to.

Thanks so much to Frankie and Matt for all their help. Such a relief to feel like we’re finally in good hands for renting!

Matthew Massey was incredibly helpful and friendly to us as we moved homes. He helped us find the right place for us and helped make sure everything was going well for us. I would highly recommend moving with homes4u.

Fantastic service!  Would highly recommend to anyone!  Mr Massey was extremely helpful and went out of his way when we were looking for a nice house for our son close to where we live.  Matthew was friendly, efficient and his customer service was great!  Made the whole home -hunting experience so easy for us. Would highly recommend!  Thank you.

I joined a tenancy halfway through the contract and Tarin has done absolutely amazing to make it so simple and straightforward for me. Everything was so easy and her communication was more than efficient. Will definitely choose Homes4U again thanks to Tarin!

Have just secured an apartment for next year using Homes4U. Tarin was very helpful and made the process quick and easy. Would definitely recommend to students looking for homes in the area.

Really good at replying to emails. Person sorting out the contract was very polite and quick to reply.

The service from  "homes4u" was good. Especially, I found Adele Hallewell co-operative, helpful& friendly. I am very happy with her. 
Thank you Adele.

I’ve been so lucky to have Adele Hallewell who took my case and helped me in sorting out issues with my tenancy agreement. She is absolutely brilliant at her job, provides excellent customer service - friendly, helpful and professional. Once again, thank you so much for your help!

Antony and Frankie were so helpful and friendly when I went in. It was great to deal with staff that were willing and ready to offer help and guidance.

I would like to share my experience with homes4u and specially Adele Hallewell ,she is such a great lady and the way  and manner in which she took our case and helped us and collaborated with us on every email speaks about her professionalism. Employee like her are an asset for Homes4u,I wish her best and we'll deserved future.

Brilliant and helpful staff, Adele really went out her way to get us into the house on the date we requested!

Best estate agent I have ever dealt with, I have been dealing with two ladies called Adele and Courtney! Both who was amazing! Friendly, honest and it felt like they cared! Highly recommended!

Having had one of the absolute worst rental experiences with Homes4u in 2015/16, I was very hesitant about using them again. However, dealing with Courtney at the Fallowfield branch this time around has been a pleasure. She's been very friendly and helpful, taking time to answer a lot of questions.

Scrolling through past reviews, it seems that Homes4u have really picked up over the last few years, so I'm very hopeful that this excellent service will continue.

A fantastic service, at first I did not know what to expect and was not sure if I would receive the particular information and service I needed from the Property Manager. However I am so grateful to Emma Beecroft who's prompt attention and professionalism is fantastic ad greatly appreciated. Thank you.

Friendly staff who are very helpful 

I usually reach out to Lynn who manages the property I rent. She has been very approachable and ensures if there are any issues they are fixed very promptly.

Thanks to Lily me and my partner have a new home. Lily displayed great knowledge of the industry. Great customer service! I highly recommend.

Very efficient and helpful - from going into the the office to contact over email and phones! Very friendly and patient. Courtney was the person helping us and she did a brilliant job. Thank you!

Homes4u were recommended to me by a friend and I have been very happy with their service - especially when tenants have problems. 
My current property manager - Janet - is very attentive whenever I need help and is always happy to arrange maintenance for me with the minimum of fuss. 
I would recommend Homes4U to anyone looking for a quality letting agent.

I primarily dealt with Courntey, who was very nice, yet all of other the staff I corresponded with were also very helpful.
They made it clear what was needed from me on my behalf thereby making the process of renting a house much easier and more manageable.

Very helpful, understanding and accommodating to our individual needs. The advice given was well explained, and the team were all helpful and friendly. Courtney was fantastic in providing information and clarifying my queries. Look forward to the new house.
Cheers.

It is very easy for any business to give good customer service when everything runs smoothly – not so easy when issues arise.
I am happy to put on record that the little obstacles that threatened to derail our transaction were professionally and courteously resolved, with a minimum of fuss.
I dealt with Tarin and she delivered the best customer service I have experienced this year!!
Recommended!

We were told of extra rental changes after we had committed to the house by paying our non-refundable agency fees (£80+ each). Although this was the landlords fault rather than homes4u, it should have been clarified and finalised before any payments were taken. When dealing with any estate agent be sure to make it clear what changes you can expect (especially if your a student as you may well have to pay a £90+ guarantor fee).

I cannot recommend this company enough, I dealt with Courtney Thomas, I found her to be professional, efficient, great at communication and extremely understanding to my son being out of the country at deadline date! She is definitely an asset to the company, thank you again.

Great at helping us find the house. the staff working AT this location were amazin, there was a member of staff working here called (Poppy) who was great, helped us all with everything, set up viewings was great to talk to and responded to any issues within the hour. so funny and kind and helpful. once me and my 2 flat mates had paid the deposit, we went to the online team over email. who were not so great... 

Got our move in dates wrong and the monthly pay

Got the landlords name and bank information wrong for the standing order.

I then had to email them and fix this issue myself. This wouldn't be so bad but we paid them a agency fee of £96 so we didn't have to do this all ourselves as we are students and they managed to get 3 important thing incorrect. Its a shame as staff AT the location were amazing and if the online email staff were as amazing this review would be 5 starts and much different.

Best letting agency in Fallowfield by a mile, don't waste time with Leaders or anyone else. Helpful staff, reliable landlords, always sorted maintainence issues straight away and even let me pay my rent a month later when I was in financial turmoil. Great properties, best living experience from my three years at Uni,  highly recommended

Went into the fallowfield branch as we hadn't been having much success viewing other properties from varying agents and were helped straight away with finding properties, arranging viewings etc. All of the staff (in particularly Poppy) have been helpful and approachable and made all the paperwork etc to secure the property a simple process!! Really great for students.

A quick post to feedback on the excellent customer service I have received from Tarin. She could not have done more to help, in fact she went over and above, displaying real compassion and allowed me peace of mind to take the time needed to secure the property.  Many thanks.

Homes 4 u was extremely helpful in getting me and my friends a student home for next september. We showed up without an appointment and Poppy was very helpful,  squeezing us in her schedule for that day and taking us to our perfect home. The only reason I haven't given 5 starts is the slightly high agency fee as other agencies we went to didn't  have a fee of this kind.

I'm so happy to have found my house for my second year of uni with homes4u - they are great for students! Poppy was excellent and managed to squeeze us in for a viewing last minute, without her we wouldn't have found our dream house :)

Our experience with Homes4u has been absolutely brilliant. So fast and efficient. Someone was always available to chat to on the phone and our letting administrator Tarin has been amazing, calling us whenever there was a problem. Thanks ever so much!

The whole team were fantastic at helping myself and 4 other students look for a house for next year. Quick responses and nothing is ever too much trouble. Huge thanks!

My eight friends and I used the Fallowfield branch of homes for you to find a house for the next academic year. Both Poppy Lockwood and Tarin Enthwistle who helped us find somewhere and secure it were extremely helpful. The reason why I gave 4, rather than 5 stars is because we were initially asked to pay £129 each as an agency fee. We are all around the age of 20 and so don't have much experience, so I feel the firm tried to take advantage of this asymmetry in knowledge and experience. Fortunately, we shopped around and managed to barter down the price to half. However, it still leaves a sour taste that they were willing to rip us off like that. This said, everyone we spoke to was polite, friendly and handled the deal professionally.

Had a very pleasant experience throughout the processes. The staff were amazing and really helpful, especially Shazia and Tarin.

We had a very pleasant experience with Homes4U and especially with Shazia Bibi as our agent. We are renting in the UK for the first time and she guided us through the whole process, explaining every aspect. She even tried to negotiate a lower rent for us, which was a nice gesture. Overall - we got more than we expected. Thanks.

Special thanks to Shazia Bibi ,a friendly welcome, patience and support.She is a real professional and we are pleased that we have the opportunity to work with her.We will gladly recommend it to our friends looking for a new home. Thanks Shazia :)

Fast and serious. They helped me find a suitable place for me and my family. Paperwork wasn't terrible as I thought. Thanks Donna!

when moving into a new flat my partner and I received excellent help throughout the process. The staff were friendly and efficient (Donna Burkitt and poppy lockwood in particular). It was a very stress free move.

Helpful customer service  and organisation prior to moving in, much appreciated. Tarin Entwistle's help has been absolutely stellar and I'd like to thank her again on all she's done.

Upon moving into the property I was a little disappointed, as the place (which had been empty for 2 months) had not been cleaned, and there were a lot of issues with it, that Homes4U have promised me they'll resolve as soon as possible. However, we're settled in now and love the area/amenities/security/space etc.

Thanks again, Tarin!

I contacted Humairah and she readily provided the information I requested. I liked the fact that she was attentive, very ready to help but not pushy. Our communication is ongoing.

Fantastic service from staff at Homes4u, especially Shazia, Tarin and Suzanne. A stressful moving experience was made very smooth by their efficiency, knowledge and willingness to accommodate our individual circumstances. I highly recommend Homes4u!

Highly efficient and quick service provided by homes 4 u. I contacted homes 4 u to make a general enquiry about an investment property for students in the fallowfield area. Although I did not purchase the property, I was provided good information for investment. Many thanks to Humairah and her knowledgable input. Much appreciated and highly recommended. 

Regards, Brenda

Quick, professional and easy. It was particularly useful we could sign all the paper work from a distance rather than having to travel to Manchester all the time. Staff are very helpful and always send quick replies (Tarin Entwhistle and Poppy Lockwood). Thanks for a great experience.

Would never recommend to anyone. Worse levels of customer service I have ever dealt with! *AVOID*

Terrible agents to work with, difficult to get hold of without going to the shop in person, slow to answer to any correspondence and to fix issues in the house. Prospective tenants should definitely avoid.

Homes4U have always given me good service.  As a landlord I have over the years found them to be friendly and professional.  Yesterday, yet again Suzanne and Donna went the extra mile to help me.  I highly recommend all the staff and  Stephen is a great Manager. 10/10

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