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- Nicholas Humphreys - Manchester
Nicholas Humphreys - Manchester
Opens tomorrow at 9:00am
323 Wilmslow Road, Fallowfield, Manchester, M14 6NW
Nicholas Humphreys Manchester are an estate agent in Manchester. They mainly list properties in M14, M19 and M13. Over the last 6 months, they've listed 10 properties, with 5 currently on the market. Most of the properties listed have 5 or more bedrooms. They list properties for sale on Rightmove and OnTheMarket.
Opening hours
- Monday 9:00am - 5:30pm
- Tuesday 9:30am - 5:30pm
- Wednesday 9:00am - 5:30pm
- Thursday 9:00am - 5:30pm
- Friday 9:00am - 5:30pm
- Saturday 9:00am - 4:00pm
- Sunday Closed
View all details
Nicholas Humphreys - Manchester Reviews (149)
Have you used this agent?
72%
1%
0%
1%
26%
All (149)
Seller (3)
Buyer (1)
Landlord (20)
Tenant (58)
General (67)
R Dunn
Kevin and Lewis were absolutely brilliant very kind and helpful
1st Nov 2024 (12 weeks ago)
E prince
kevin and lewis were so friendly. lovely people, very helpful :)
1st Nov 2024 (12 weeks ago)
E Ewing
Kevin and Lewis were so super duper helpful and showed us around some great properties, would definitely recommend!
1st Nov 2024 (12 weeks ago)
H Whelan
Very helpful answering any questions and super friendly and interested
1st Nov 2024 (12 weeks ago)
J Morton
Kevin was great for our viewing. Answered any questions we had, would definitely recommend this agency.
31st Oct 2024 (12 weeks ago)
L Mayhew
Kevin was very informative and helpful. We were also super grateful for his patience after some technical issues. Overall, great experience
31st Oct 2024 (12 weeks ago)
J Garni
Great viewing experience with Kevin, he showed us 3 new properties that also matched our criteria and gave us a smooth process for next steps.
30th Oct 2024 (12 weeks ago)
L Ashwell
Lovely experience with Kevin today!
30th Oct 2024 (12 weeks ago)
J Dent
Had Kevin, he was awesome, had 1 viewing but gave us 4!! Taxi service included
30th Oct 2024 (12 weeks ago)
R Griffiths
Great viewing today with Kevin! Friendly and helpful, even showed us a second flat on top of what we were expecting! Would definitely a viewing with Nicholas Humphrey’s :)
28th Oct 2024 (12 weeks ago)
ryan.e
Kevin
28th Oct 2024 (12 weeks ago)
A Reed
Great viewing experience thanks Kev. Vanessa additionally has been a huge help throughout the whole process, extremely communicative and quick to respond. Thanks guys!
24th Oct 2024 (13 weeks ago)
A James
Very good service
23rd Oct 2024 (13 weeks ago)
E again
Looked round some properties this afternoon with a gentleman named Lewis showing us all the properties. He provided lots of helpful info and was really lovely, answered every question any of us had.
22nd Oct 2024 (13 weeks ago)
R Gannon
Amazing service! Thank you so much Tim!!!
21st Oct 2024 (13 weeks ago)
M Guest
Kevin helped us out today, he was lovely and very helpful. Would definitely recommend if you’re looking for good and affordable student accommodation.
Tenant
17th Oct 2024 (14 weeks ago)
M Williams
Gary was great help really speedy and friendly
4th Oct 2024 (16 weeks ago)
C Hudson
Gary was very efficient and offered advice on how to fix and handle future situations.
27th Sep 2024 (17 weeks ago)
A Reynolds
Do not rent from Nicholas humphreys! Genuinely the worst experience I’ve ever had. So many problems with the house and took months for anything to be fixed but most issues were never fixed as they like to ignore their tenants. Now they are trying to withhold our deposit when all the issues in the house were already present when we moved in!
Tenant
26th Sep 2024 (17 weeks ago)
L glasgow
Gary was very helpful, sorted out out toliet as it wasn’t flushing properly
26th Sep 2024 (17 weeks ago)
N Co
Gary was lovely helping with any issues we had in our flat, particularly helping with my bedside table
Tenant
25th Sep 2024 (17 weeks ago)
P Vargas
Attention at this agency is simply amazing! Tim was so kind and considerate. Finally someone that has a genuine interest in helping clients. He solved my queries and sorted out my situation. He found a wonderful quiet flat for me :) Thanks! I strongly recommend visiting them.
Buyer
13th Sep 2024 (19 weeks ago)
? ?????
I was on a viewing today.
Yesterday I call them to ask if they have any properties to rent. They arrange viewing on the next day after I asked them. To be fair, this is the first agency that I found really effective.
The person who was showing me the flat was friendly and helpful. I’m happy to cooperate with this lovely agency. Hope to find a flat soon.
4th Sep 2024 (20 weeks ago)
N JENNAWAY
NO STARS!!!!!
DO NOT LET YOUR SONS AND DAUGHTERS RENT FROM THEM!!!
My daughter rented a house through them last year in her final year at Uni. On turning up the place was disgusting, DIRTY KNICKERS ON THE FLOOR, BROKEN CHAIRS IN THE YARD, MOULDY BATHROOM, GRUBBY MATTTRESSES, WARDROBE ON THE LANDING, EVERYTHING WAS STICKY AND COVERED IN ALCOHOL and so before moving in it had to be cleaned top to bottom.
The house was very rundown but if i'm honest it was no great surprise as it was a student house!
My daughter had to request a replacement bed as hers was broken. She rang, emailed, visited and was finally at breaking point after 3 months of poor sleep. She was eventually promised a new bed. IT NEVER ARRIVED. She went to the agency to talk to them face to face and started to cry out of frustration, the man she spoke to (wish I knew his name) LAUGHED at her!!. I then contacted the agency and the rest is history.
No-one came out to sort the issues out. Water was dripping through the ceiling from the shower onto the electric light at one point!
Nicholas Humpreys have now refused to give the girls their full deposit back due to the house needing cleaning and repairing, LOL, luckily we took photos when they first moved in showing the condition of the property which clearly hadn't been inspected properly as many of the issues they raised were from the PREVIOUS TENANTS.
I have no idea what other Estate Agencies are available for student rent in the Manchester area but do yourself a massive favour and stay clear.
If you have already signed a tenancy agreement with them- word of advice take lots of photos so you can prove the condition of the property before you move in. They do not answer the phone either so you will always have to leave a voice mail.
Parents - sorry but there's every chance you may have to deal with them from time to time . Good Luck!
Tenant
30th Aug 2024 (21 weeks ago)
K Oliver
So patient, so attentive and very good with our entire move in, duration and move out. Vanessa was always on hand throughout the entire time. Couldn’t recommend more
Tenant
6th Aug 2024 (24 weeks ago)
T E
Very proactive and transparent letting agency
Landlord
17th Jul 2024 (6 mo. ago)
R RHKDavidson
Avoid this agency at all costs. Awful property with issues from day one with property not having been even cleaned before new students moved in. Reported form start of tenancy regarding unusable broken furniture dirty stained mattresses filthy house conditions. All will be the same for any new tenants as only lip service given. Progress to reports a few months afterwards regarding damp/mould and vermin infestation, again lip service given . Property my daughter has now thankfully moved out of is still infested, still mould ridden with the same broken furniture and stained mattresses ready and waiting for this agents next victim.
Slumlords.
Tenant
10th Jun 2024 (7 mo. ago)
A Minshull
I can honestly say jenny and her team were nothing but amazing from start to finish the professionalism was superb and would highly recommend her her team and nicholas humphreys in general for and sales and letting needs I will most certainly be using them again in the future 5 stars
28th May 2024 (7 mo. ago)
S Finley
Kevin resolved the issues I had in a pleasant quick and timely manner and was professional throughout
24th May 2024 (7 mo. ago)
E Gaming
Awful housing quality and do not fix re occuring issues in the property! Do not rent with these!
Tenant
22nd May 2024 (8 mo. ago)
J Tr
I had a viewing of a property recently and was accompanied by Dan. We were instantly made to feel welcomed and comfortable. He was very friendly and answered any questions we had in a kind manner. Overall, it went very well and we were pleased to have attended. Thank you so much for the viewing opportunity.
9th Apr 2024 (9 mo. ago)
H Donald
Vanessa was great the entirety of my tenancy. No query too big or small! Thanks Vanessa and the team at NH
Tenant
2nd Apr 2024 (9 mo. ago)
M O'Hara
Fast replies to emails and excellent help in understanding our issues - Jennifer especially!
26th Mar 2024 (9 mo. ago)
C Harrison
Jennifer helped sort my problem efficiently and quickly .
26th Mar 2024 (9 mo. ago)
T Šmajer
Wonderful service from Kevin - we could not have asked for a better property manager!
26th Mar 2024 (9 mo. ago)
H Hudson
Turned up to viewing, were told first come first served so we competed with another group at the viewing and managed to fill out the form first. A week later we get an email that said they tried sending a confirmation email but the email bounced back for an unknown reason so they gave the house to another group without attempting to ring us first to tell us we got the house. We lost out on the house through no error of our own.
18th Mar 2024 (10 mo. ago)
R Moat
Property Manager Kevin has been brilliant during our tenancy. Quick to respond to maintenance issues, proactive in providing updates, and always displaying high levels of professionalism. Would definitely recommend Nicholas Humphrey's for your student houses.
Tenant
18th Mar 2024 (10 mo. ago)
A Jones
Spoke to Vanessa in the office, extremely professional and answered all my queries straight away. Very helpful & friendly customer service.
15th Mar 2024 (10 mo. ago)
A wilman
Dani was lovely, she showed us around a flat and we instantly decided we’d like to rent it. Dani and Tim sorted this for us within an hour. Very easy and quick result.
Tenant
25th Jan 2024 (11 mo. ago)
D Simpson
Even though I’m a completely disorganised student they never gave up on me. Such honest and patient landlords and an enormous thank you to Vanessa who went out of her way to help me, 10/10 would recommend!!
Tenant
15th Jan 2024 (1 year ago)
H warburton
put off our viewing for weeks because the tenants weren’t in, insisted we were first in line for a viewing then removes the property off rightmove without contacting us and when i call says it’s been let. just generally inconsistent and time wasters
15th Jan 2024 (1 year ago)
AR
Dani was really lovely and answered all our questions during the viewing
6th Jan 2024 (1 year ago)
A Horsman
The Estate agency as a whole was great at responding to queries and Dani was informative and friendly whilst showing myself and my friends around a property we decided to view.
5th Jan 2024 (1 year ago)
EmeryAkyligi
Dani was amazing when giving us a viewing of a house, she was comforting and answered all our questions!!
5th Jan 2024 (1 year ago)
D Peach
Just had a lovely viewing with dani she was very helpful and made the process really easy and seamless. Couldn’t have asked a better tour guide and letting agent. Would recommend!
Tenant
13th Dec 2023 (1 year ago)
P purcell
The absolute worse letting agency Ive every used- no one picks up the phones, takes months to get any fixtures sorted after logging it, at the end of tenancy they gave inconsistent and false references for tenants and when questioned the reply was “well we’ve seen one of your housemates has given us a 1 star review” extremely unprofessional- 0/10 would not recommend.
Tenant
8th Dec 2023 (1 year ago)
H bickerton
had such a warm experience with this company, more specifically dani. would definitely recommend, really helpful
30th Nov 2023 (1 year ago)
E Lane
Dani
27th Nov 2023 (1 year ago)
A Sawrey
Your quick response was greatly appreciated. It was a great relief from that loud annoying noise coming from the boiler. Thanks Vanessa and delyce for your effort to sort out this long ,long complaint I've made. More power to ur company.
Tenant
17th Oct 2023 (1 year ago)
F malik
I have worked with Delyce for a number of years now and her Professionalism, Efficiency and Hardworking Nature has been a pleasure to work with!!
thank you Delyce
16th Oct 2023 (1 year ago)
K hall
I found Nicholas Humphreys to offer a great service. My dealings with delyce in particular have been very professional & efficient
12th Oct 2023 (1 year ago)
C Cartwright
My experience with Delyce was excellent she is knowledgeable and very professional, great property management thank you again Delyce
Landlord
10th Oct 2023 (1 year ago)
S Cartwright
It's been a pleasure to start working this year with Nicholas Humphreys and team, Delyce in particular has been so helpful and is always there for advice. Together we have accomplished some great results and I look forward to more in the future. 5*
10th Oct 2023 (1 year ago)
rima
Recently started letting a student property with Nicholas Humphrey’s, so far been lovely. Just had Dani round checking locks and sorting out bits and bobs and she was lush!! So easy to talk to and got everything done as quickly as possible - thank you! x
Landlord
12th Sep 2023 (1 year ago)
I Hughes
We had an issue with our holding deposit coming back once we left, called a few times and Delyce picked up. She sorted the deposit out really quickly and we got in back shortly after. Also I had a parcel accidentally delivered to the house and I had already left, it was making me very anxious and Delyce kindly posted it back to me. Really appreciate what she did. Thank you :)
22nd Aug 2023 (1 year ago)
E Turner
We finished our tenancy in a student house with Nicholas Humphrey’s a month and a half ago. Though out the tenancy we had persistent issues, maintenance not being done until there were council inspections, no response to emails and calls never going through and would often return home to maintenance workers or house viewings occurring without the legally required 24 hours notice to all tenants. We were also falsely accused of damaging property that had been damaged during the previous tenancy and had to provide proof to avoid being charged.
Nicholas Humphrey’s seems to think they can get away with these things with student tenants.
Upon moving out we did not receive a single piece of information about our deposit for over a month, not the promised 10 days. I called multiple times asking and was told on four separate occasions it would be done by the end of the day, it never was. They claimed this was due to a high amount of deposits to process however every student letting agents in Manchester is faced with the same issue yet manages to return deposits in a timely manner.
The deposit information given back didn’t provide any evidence or invoices of multiple things, for example ‘damage’ was charged yet we were not told what was damaged, and a mattress in one room was claimed to have been brand new when we moved in yet all mattresses were lumpy and clearly used when we moved in. The damaged mattress was also charged and split between all tenants despite it being in one room. They also complained about inappropriate things such as mould being in the bathroom which was there during move in and is obviously out of our control.
After emailing to try and receive the invoices and information on damage, we have heard no response and are unable to reach them through phone call despite calling over 10 times.
Avoid this letting agent if you’re a student or renter as they do not respect your time, money or legal rights.
Tenant
12th Aug 2023 (1 year ago)
G Cave
Having let my student property through Nicholas Humphreys for over 5 years, I have found Jennie, Delyce and all the Lettings Team both professional and helpful with the management of the house.
I decided to sell the property recently through Nicholas Humphreys and Dan guided me through the whole process with the sale going through smoothly - really appreciated Dan's quick response to any queries.
Many thanks to Nicholas Humphreys teams - both Lettings & Sales.
Seller
1st Aug 2023 (1 year ago)
C Salton
Take forever to get back to you and never answer calls however very nice staff
22nd Jun 2023 (1 year ago)
F Ormeni
Worst agency ever. My partner called 3 times for the vieving of the same apartment. They say that will send a WhatsApp or an Email with the video of the apartment and if you are still intested we can have a face to face viewing. They NEVER send a video and we are still waiting. Imaging renting a house with them how irresponsible could be as an agency. NO thaks i wiil not even try to rent a house with you guys. :)
Tenant
7th Apr 2023 (1 year ago)
CinerG
Collosal waste of time. AVOID THIS AT ALL COST. This whole company is a joke. The customer service is lacking and they cancel viewings on you all the time without notice. I had to travel twice for viewings that were cancelled minutes before and they gave no explanations. Stay away from this agency unless you want to waste your time and train tickets. Worst of all, they have no respect for the customer. Even their response to this review is a lie. They also don't address the fact that the sale incident happened twice. Overall very bad communication and little respect for people's time. Just have a look at other reviews as well. It speaks volumes. Frankly, save yourself a lot of frustration by avoiding this joke of a letting agency. To give them one star is too generous for the experience I've had.
4th Apr 2023 (1 year ago)
B
Worst letting agency ever. They claim to reserve houses on a first come first serve basis, so when me and my friends filled in the form to reserve the house that's what we were expecting. We were not contacted for weeks after this, and I had to be the one to call to see what was going on. Turns out all of us were meant to fill in the form, however we were not informed of this at the time (I found out later that a friend of mine who reserved a house with the same agency only had to get one tenant to sign the form!!). The lady I was on the phone with sent us an email asking for additional information for the rest of the tenants ASAP otherwise the house would be given away, this information was sent over in less than half an hour. Fast forward a couple of weeks later and we haven't been contacted again. I call up the agency to see what is going on and now they claim not to have any of our information?? I went into the office and turns out they did have our information? The next day we go there again to proceed with the right to rent agreement only for us to be told the house has been reserved by another group. I don't understand why we couldn't have been told this from the start. Extreme lack of communication and I'd advise others to just stay clear of this housing agency altogether honestly!
Tenant
1st Mar 2023 (1 year ago)
J Newman
Had a great viewing with dani, no complications, speedy and had my best interests. Good
24th Feb 2023 (1 year ago)
I Davies
went to view landcross road and Mauldeth road 7 person houses yesterday and the woman showing us around was so helpful and very informative about the areas.
24th Feb 2023 (1 year ago)
T Archer
Dani was very helpful when showing us around houses. She replied quickly to emails and sorted everything out promptly. Great experience.
23rd Feb 2023 (1 year ago)
F Hogg
Daniella was really welcoming and helpful with our viewing
23rd Feb 2023 (1 year ago)
M Adcock
Had a viewing with Daniella Pollard, she was really helpful and friendly. Helped us secure the house for September
Tenant
18th Feb 2023 (1 year ago)
N Ponte
Our agent Daniella was wonderful and very friendly during our house viewing and has been very quick to respond to our emails which has been a great help.
4th Feb 2023 (1 year ago)
J Palmiero
Daniella was and continues to be great in finding and helping us arrange details for our property. Fair to say I can definitely recommend using this site
Landlord
4th Feb 2023 (1 year ago)
M 149
Dani was amazing showing us around all the houses
4th Feb 2023 (1 year ago)
G Elliott
Dani showed us multiple houses today and was absolutely fantastic, we had a really enjoyable experience with her and she was super helpful in finding us a home, really really grateful, thank you so much ????
3rd Feb 2023 (1 year ago)
A Pearson
Dani was extremely professional and we thoroughly enjoyed looking round strangers houses with her. Really sold them to us - oozed excellence. Would definitely go with nicholas humphreys again
3rd Feb 2023 (1 year ago)
Z Hucker
Dani was suavé with her touring, and we were very pleased
3rd Feb 2023 (1 year ago)
A Garden
We found Gary extremely efficient and helpful, he went above and beyond! Will definitely use Nicholas Humphreys again. Thanks
3rd Nov 2022 (2 years ago)
Chris
Terrible service on renting for a Uni student in Manchester! I wouldn't recommend them. Stay well away!
Tenant
30th Oct 2022 (2 years ago)
W
Avoid at all costs. Very bad communication, couldn’t even tell us our landlords name. Charged us £50 just to take the house off their website and an additional £400 deposit which they would not confirm was going through a proper deposit protection scheme. Sent out the wrong contract for the house asking for an extended employment history and other bits inappropriately personal information about guarantors. Once we flagged this they said ‘oh sorry wrong form we don’t need any of that information’ which is especially suspicious. Impossible to back out once the process has started. If you ring them you’ll be speaking to an 18 y/o who’s never done any form of customer service in their life. Lied about the contents of the house and that it would be cleaned before tenancy started, now we have a mouse/rat infestation and had to practically beg for the black mould in the bathroom to be removed.
Tenant
17th Oct 2022 (2 years ago)
M Staten
Very poor communication. We've been trying to organise a settlement with a deposit dispute for a long time but have had zero response. Had numerous issues while living there and only a handful were taken seriously or listened to. Would definitely avoid.
Tenant
30th Aug 2022 (2 years ago)
A J
By a league, Nicholas Humphreys must be the worst letting agency in Fallowfield. Take notice of their reviews, 5* from their landlords, 1* from their tenants - that tells you all you need to know about where their interests lie.
Throughout the tenancy they have failed to communicate. Countless ignored emails which never received a response. A rude team in the branch, wilfully obstructive to reasonable requests, and borderline malicious. They marked maintenance requests as completed when they had in fact ignored them. They will never take responsibility for things they need to deal with. Viewings were far too often conducted without any notice. On too many occasions they made stupid mistakes that we suffered for, and naturally they did not apologise or even hold themselves accountable. Don't bother asking them to complete simple admin tasks, they indirectly admit that they're far too lazy to do so. Their pledge to return deposits within 10 days of the end of a tenancy is utter nonsense, expect a waiting period at least 4x longer if you're lucky. If you're a prospective tenant, they will flat out lie to you for their own gain. I truly cannot put into words how slimy this agency are.
Currently writing this in the hopes that maybe one day I can heal from the trauma they inflicted. I wish I could offer more details but the lot of them terrify me.
Take home message: do not trust Nicholas Humphreys if you're a tenant. Landlordism is an unfortunate reality, so give your precious money to an agency that at least pretends to care about you.
Tenant
24th Aug 2022 (2 years ago)
LittleRickie
????????????
28th Jul 2022 (2 years ago)
S Dicks
Easy process
29th Jun 2022 (2 years ago)
R Walsh
Nicholas Humphreys are a first class management agency.
They were advertising our 5 bed student property and let it within days of it being advertised.
I've been dealing with Patrick. He is one of the most courteous, professional agents I've dealt with in a long time. Nothing was too big of an ask.
Thanks again for your hard work. I would definitely recommend Nicholas Humphreys.
29th Jun 2022 (2 years ago)
M Taylor
First time renting out a house and honestly can’t thank this agency enough. They have been so helpful with everything it’s been brilliant. A lad called Sean has been on hand whenever we’ve needed him and always willing to help and understand what we are asking ????
31st May 2022 (2 years ago)
R Savage
Asked to book a second house viewing yesterday, and Patrick Smith got back to me immediatley and was able to book us in for the next day. No issues at all and Patrick was very professional and accommodating. Excited to move into the house later this year!
Tenant
25th May 2022 (2 years ago)
Anonymous Landlord
I have been with Nicholas Humpfreys since they first came to manchester ,they are excellent in every way . I never worry about my houses being let as always they fulfil my expectations .
Will carry on in the future with them and have peace of mind .
Landlord
24th May 2022 (2 years ago)
T Hamilton
Joe, is a lettings superstar! Is a great agent, on it, organised, and would 100% recommend. Thanks loads Joe for all your efforts with my house year after year. Cheers Toby
Landlord
10th May 2022 (2 years ago)
J McClusky
Dan and his team have been excellent would definitely recommend them
9th May 2022 (2 years ago)
R Mckee
I've been very impressed with the service provide by Nicholas Humphreys Estate Agents.
9th May 2022 (2 years ago)
Amie
I had problems with Nicholas Humphreys for my entire tenancy. The house was extremely damp when we moved in and they said it would be fixed - it was not. They tried to make out that it was our fault and did nothing to fix the situation so I was living in really horrible damp and mouldy conditions. I have friends who have had similar experiences to this.
Edit: 2 years later and they have still not removed me from their system. I get emails about my old house all of the time. Please Take Me Off Your System. I do not live there anymore!!!
AND PLEASE FIX THE RODENT PROBLEM AND BROKEN THINGS for the people living in my old house!!!
Glynne (the estate agent and our property manager) still haunts my sleep. I hope she still isn't treating people they way she treated us during our tenancy.
Tenant
9th May 2022 (2 years ago)
S Day
Nicholas Humphreys in Fallowfield have been looking after my student HMOs for around 5 years since I moved to Sweden. I was really worried about emigrating but having NH on my team has made this pretty painless and the service they provide just seems to get better each year!
I've worked with a couple of different property managers and both have been amazing. They seem to take real pride in their work and go out of their way to make me feel at ease about by properties.
I seriously can't recommend these guys enough and having worked with a number of different agant's over the past 10 years, NH are definitely the best! :)
Thank you!
Landlord
9th May 2022 (2 years ago)
V Sofat
Have been with Nicholas Humphreys for five years, and am happy with their service, and would recommend them to any Landlord or student
Landlord
9th May 2022 (2 years ago)
Anonymous Tenant
There were some issues initially however these were quickly resolved in a professional way. Very understanding.
Tenant
17th May 2021 (3 years ago)
D richmond
Couldn't have been more supportive to both Tenants and Landlord to help make the delivery and installation of large new fridge/freezer successful
Landlord
15th Mar 2021 (3 years ago)
L cs
After a year of living within rented accomodation through this letting agency i would never reccommend. First problem, i sent my deposit over asap only to get a call a week later saying i need to pay it... i told them to double check lone behold i had already paid. The house made me ill, damp made my clothes and bedding mouldy within a month of living there, mice literally running across my room even when we left no food out. Later down the line we had a ridiculous amount of viewings that just happened with little to no notice with people opening my bedroom door when i was asleep and also naked may I add( i worked nights so the day was my only chance to rest and they always did so on a saturday morningfor some reason) . I also was able to overhear alot of the speak between agents and various potential tennants, most of the time telling outright lies of how far away things were and one asked a french girl if she could speak french? Very condescending and very impolite.
As an add on to this after the whole ordeal of living in this festering pig sh*t place for a year, I obviously moved. After I put the first part of this review up I got a phone call from the agency having the audacity to ask me to take it down ????. This place should be closed down and prosecuted for a number of violations if my experience is anything to go by.
Tenant
11th Mar 2021 (3 years ago)
V Pollard
I was looking for a house for 2 people to rent from 1st July 2021 for my daughter and her friend in their final year of Uni and had an excellent experience with this agent.
Gary Head was fantastic throughout, excellent communication, speedy responses and answered all of my questions. I was very sorry that I couldn't take the house in the end, as the other guarantors had been put off by bad reviews.
To give you some perspective I am also a landlord and rent property in Edinburgh, so I know what to look for when going to a property agent.
The property had all the safety certificates, over and above what is legally required in England, and the recent video of the property showed it to be in great condition with tenants currently in residence.
Personally , I would have no qualms and not be put off by the bad reviews as I feel it is important to have the conversations and get a feel of the agency for myself.
I get very suspicious when I see multiple bad reviews within the same time frame as this could represent malicious spamming.
Renting a property is a serious business in terms of money spent by parents and the investment a landlord makes. The safety and experience of tenants is paramount.
I will be looking at property to rent with this agent for the next academic year.
8th Mar 2021 (3 years ago)
M Member
One of the worst agents around, no sympathy or understanding during a global pandemic and all they care about is filling their pockets from poor students who they have managed to sign contracts where they have no option but to pay. AWFUL attitude, dont go near them
Tenant
26th Feb 2021 (3 years ago)
A Randell
If you're a tenant DO NOT rent from Nicholas Humphreys.
Problems such as damp or even wet walls, and serious mold are in many of the rooms. This is a serious health issue, especially in the middle of winter, and their responsibility to fix. Clearly they also knew about this issue beforehand and hid it. They seem happy to simply blame their tenants and even claim tenants are reponsible for additional payments! Do yourself a favour and avoid this company.
Tenant
11th Feb 2021 (3 years ago)
A Townend
Nicholas Humphreys are completely negligent. If you don’t want unsolved issues of mould and damp then go elsewhere. If you have respiratory issues, you will be at danger in their properties and especially during the current climate. On top of this, you will be left without compensation despite having to live in inhospitable conditions. As well, NH are irresponsible with bill payments - only go with them if you want to pay bills that aren’t even yours. A completely unacceptable and unprofessional level of care and attention from Nicholas Humphreys - immediate action must be taken. For now, steer clear and be wary.
Tenant
8th Feb 2021 (3 years ago)
J Callen
Max, Jennie and the whole team at Nicholas Humphreys have been absolutely fantastic with letting my student properties in Manchester! Fast, friendly and very professional service which has made all of my tenants very happy! Would highly recommend.
Landlord
26th Nov 2020 (4 years ago)
P Reeves
I first started using NH Manchester 3 years ago when I bought a house from them. Since then I've moved lettings and management of my entire Manchester portfolio to them, They have always found me great tenants and provided great service. On the rare occasions there have been any maintenance issues with any of my houses NH have notified me very quickly so that I can get things fixed ASAP. As the kind of landlord that prides himself of renting quality properties and providing great service I have found them the ideal company to work with. I'm sure this partnership will continue for many years. Great work all!
Landlord
11th Nov 2020 (4 years ago)
illumx
I'm a landlord and have been letting my properties through Nicholas Humphreys for the last 5 years. They are professional and caring people and have my student's interests at heart. Their response to issues is quick, they offer sound advice and help me in all aspects of legislation. I continue to use these guys because I know they do their best for my students, thats the whole point of me. Look they aren't perfect, but this is a challenging business, we all do what we can to help each other in the best way we can - a little patience and understand from all sides can really help this process.
Landlord
11th Nov 2020 (4 years ago)
A Lawati
IF YOU ARE A STUDENT PLEASE AVOID THIS AGENCY!
They have been an absolute joke from the very beginning. If you are already with them please make sure to take pictures of every room and furniture when moving in!
I don't even know where to start with them. Me and my flatmate had our contract ended on July 2020 and our case is still ongoing nearly 4 months later because they want to deduct a whole £150 for apparently “not cleaning" the flat. First of all, their flat was already dirty when we moved in so how about you pay us £150 for having to clean. When we moved out we spent hours cleaning the house, with 5 members in the middle of the pandemic when we should have been staying safely at home!! They will complain about the tiniest bit of dirt to leech every penny of you as possible, as if taking monthly rent during the pandemic wasn't enough when we weren't even staying at the flat!!! I've honestly never experienced someone as selfish as them. No other agency has ever treated us this way or deducted our deposits. Mind you this was our 4th year of Uni so I think we know in what conditions flats should be left in!! Our only fault was not taking pictures when we moved in.
Secondly, all our emails mostly went unanswered. They don’t even know how any of the things around the house works. If you ask them about your electricity company they will have no idea. YOU WILL LITERALLY HAVE TO DO EVERYTHING YOUR SELF!
Finally, PLEASE PLEASE PLEASE stay away from them. It is really not worth it! These are only about 1% of the problems I have highlighted here. The list goes on and on. At this rate they can just keep the money because we are just honestly tired. Really really appalling and disgusted.
PS: my opinion about the company would still be the same even if our deposit wasn't deducted. WHAT.A.NIGHTMARE.
Tenant
13th Oct 2020 (4 years ago)
J O
Landlord locked me out of my flat multiple times. The oven was genuinely a ‘play’ oven for children. The “hardwood” floors are made of plastic.
Tenant
23rd Sep 2020 (4 years ago)
Z Ahmed
Glynne our property manager takes weeks to reply to our emails and is quite frankly a very rude person to talk to. After reading these reviews it is clear we weren't the only ones who found it difficult to communicate with NH. Glynne we are still waiting for you to reply to our email sent to you on the 22nd of July 2020! We understand you must be busy but taking more than 6 weeks to reply is just unprofessional. Glynne has caused us a lot of stress and honestly I wish someone would have told us to avoid this company before we naively signed for our student house.
Property wasn't ready for the move in date. After reading these reviews it is evident this wasn't just us it happened to.
Maintenance issues still not fixed even now that we've reached the end of our tenancy. again a running theme in the reviews written on here.
Viewing was made with no prior notice given at all. As a house of girls this was very scary. After complaining we received an apology however after reading these reviews again it is clear this hasn't just happened to us.
No empathy shown during Covid at all and didn't believe us when we told them we were struggling to pay rent. Tricked us into accepting an offer that was only explained in full after we accepted it again after reading these reviews dishonesty in contracts is a running theme with this company.
Now they are charging extortionate amounts for "general cleaning" and "appliance cleaning" when we spent hours cleaning the property before we left! They have also charged us for a broken fridge which we were trying to get fixed for weeks but glynne was ignoring our emails in regards to this? They also took incorrect arrears off our deposit! We most defintely left the property in a much better condition than it was given. So please dispute this if you are in the same position. They just bank on the fact that they think students wont dispute these claims. Again after reading these reviews this has happened to so many people so please avoid at all costs as you wont get your deposit back.
Avoid Avoid Avoid.
Tenant
7th Sep 2020 (4 years ago)
A Hindocha
Please if you are a student STAY CLEAR of this company. It seems their aim is to take advantage of students and you will have never ending problems for your whole tenancy.
Since our move in day, the property was in a state and after numerous attempts by us to get thing replaced/repaired, a year later these things still haven't been sorted.
Communication is non existent and they claimed they are 'too busy' to reply to our emails. They made it seem as though the landlord was at fault for communication/maintenance issues but after we finally got in touch with him, this was clearly untrue and simply down to the lack of professionalism from NH.
Since lockdown happened, negotiations were made with the landlord however NH manipulated these and made it seem as though it was an error on our behalf which it was not (yet again blame the students). It's a good job we have all these emails as written evidence as now they are trying to take our full deposit plus extra on top for general cleaning/wear and tear... when we left the property in 100x better state than we received it!
They are quick to demand their money through threats but will never reply to your queries.
Tenant
7th Sep 2020 (4 years ago)
E Trafalgar
I had a joint tenancy with another student in one of their properties. The property manager assessed things that needed replacing when we initially moved in, most of which were not fixed or replaced for the entirety of our tenancy, despite phone calls & emails being made to ask for these to be sorted.
They rarely got back to us at all & would pass on blame to other staff that had conveniently stopped working there.
We had a mould problem caused by the boiler, we were left without hot water, with ceilings leaking & the mould problem for nearly 6 months.
They only came to fix it because I filed a formal complaint explaining (for perhaps the fifth time) that I was pregnant & couldn't live in a property that put my health at risk. I was advised by citizens advice to request the landlords contact details to resolve the issue directly with him but this was also ignored despite it being my right.
After we moved out, our contract stated that they had 10working days to complete the report & raise any issues with us that may require deductions from our deposit, it took 2/3weeks of me repeatedly emailing & phoning them to receive the report after they conviniently kept misspelling my email address & ignoring me.
Once the report was received there were several inaccuracies that mostly showed issues that were already there before our move in date, that they had neglected to repair. One contractor in particular had actually told us the reason he hadn't returned to finish a job was because Nicholas Humphreys didn't pay him.
Once I disputed these with proof in my emails that it was their fault for not fixing issues I had reported & telling them I would prefer to use the Tenancy Deposit Protection Scheme, it then took them a month of me repeatedly having emails ignored to get back to us, where they stated IN WRITING no deductions would be made from our deposit & that we should expect payment in the next 7-10days.
Upon receiving our deposit almost 2 months late, I discovered despite having evidence that they had still taken nearly £100 from my part of the deposit. I'm still waiting to find out how much they have taken from my flatmate.
Update: I contacted them again & was informed the Finance Team had made a mistake & deducted money from us that was meant for the previous tenants. I have asked for written proof that the rest of our money will be returned by tomorrow.
Tenant
11th Aug 2020 (4 years ago)
G Roscoe
AVOID NICHOLAS HUMPHREYS
We signed for a 12-month contract with half rent for July/August, as they were renovating the house over summer. The work was not completed by the initial move in date (1st September) so we weren't able to move in until the 7th, with some rooms not being completed until after the 11th. (Photo included of bed not even taken out of it's plastic casing, 11 days in to the tenancy)
We were not compensated for this, and a month later, whilst we were still living in the property, the builders came back and continued with unnecessary, disruptive work, since they weren't going to get paid until the landlord was satisfied with their work. They trashed our house, breaking shelves (which we were blamed for), drank our beers and ate our food, and were planning to repaint the entire kitchen (photo attached of where they started to repaint) and re-plaster the hallway. Only when we persistently intervened did Nicholas Humphreys pull the builders off and fire them.
There was repeated failure to give 24 hours notice before showing up, and we were often ignored for weeks at a time when trying to contact them regarding the many faults with the house. These include poorly sealed showers which leaked on to the bathroom floors, and in the case of the upstairs bathroom, lead to a large hole in the ceiling, which caused a leak to drip on to the fire alarm (see attached photos).
We have been repeatedly blamed for faults with the house, when it is clear that building work was not satisfactorily completed.
DO NOT USE NICHOLAS HUMPHREYS.
Tenant
27th Jul 2020 (4 years ago)
Z Smyth
Not responsive at all to numerous maintenance requests for the leaky , cold and downright hazardous house. Wonderfully on the ball when it comes to collecting rent in the middle of a pandemic and wilfully ignoring requests to discuss alternate plans at a time when many renters are suddenly out of work. The amount of times our emails and requests have been ignored borders on hilarious.
Friendly staff though.
Tenant
12th Jun 2020 (4 years ago)
K Smilovska
The house I stayed in, as a student, was mice-infested and they didn't respond to my emails when the landlord wasn't doing anything about it. Let alone the landlord told me he would not compensate me for the fact there were mice in my room and droppings all over the kitchen surfaces (and I had a skin infection from this and numerous accounts of food poisoning), and that I was just used to a clean place. In his words "I have mice in my house, you just have to get used to it". No, thank you. Appalling. I moved out early but had to keep paying rent because he implied he wouldn't accept a replacement tenant, and he had the nerve to ask I pay money out of my deposit for him to dispose of the extra waste from the bins (which the house didn't have enough of - 6 people and he kept forgetting to bring more bins). Once again, the agency didn't respond to any of my emails. I don't recommend this agency, or the landlord for that matter.
Tenant
12th Feb 2020 (4 years ago)
R Ward
Nicholas Humphreys have been letting my properties for a few years now and as a landlord, I really appreciate their smooth and efficient approach.
Both landlords and tenants will get a great service from the highly professional team and it is a pleasure to recommend them to others.
Landlord
11th Feb 2020 (4 years ago)
R Westerman
Maxwell Da Forno has helped us find our second year house. This experience has been enjoyable and easy due to Max's enthusiasm. He has answered all our questions and been patient with us and understanding. He is always welcoming with chocolates and mince pies. Max is a very professional lettings agent and would recommend to many others who are looking for a house. We really appreciate his hard work and ethic.
Lots of love Robyn (head tenant)
Tenant
13th Dec 2019 (5 years ago)
M Pode
Max was so helpful in finding me and my friends the perfect house, when the one we wanted fell through he went above and beyond to find us another one we loved and then made the process as quick and easy as possible! Would recommend this letting agent to anyone and will definitely be using them again next year.
Tenant
11th Dec 2019 (5 years ago)
T Whittingham
Maxwell Da Forno is very good. Good at job. Very welcoming. Lovely snacks. He gave me a crepe it was very nice. Thank you Maxwell.
7th Dec 2019 (5 years ago)
E Burrin
Max in the lettings department of Nicholas Humphreys was professional and efficient from the first day I spoke to him. This year, since putting our property on with Nicholas Humphreys, it let in record time. I am so impressed with the service we have received. Thank you Max!
Landlord
15th Nov 2019 (5 years ago)
E Kohler
Very welcoming in the office and provided a great service in helping me and my friends find a house. Max was very helpful in getting us signed up and seemed very invested in finding us a home we really liked. Hannah has also been great in dealing with any maintenance issues we have had. Would highly recommend to anybody looking for a property!!!
Tenant
30th Oct 2019 (5 years ago)
T Mills
Excellent customer service, my house mates and I were in a hurry to find a property as we left it too late but Max and Erin were amazing and luckily had an amazing 4 bed available and newly refurbished. The store was very pleasant and Max offered us a drink and biscuits whilst we filled out the paperwork. Would highly recommend
Tenant
29th Oct 2019 (5 years ago)
L Wilkes
****AVOID THIS COMPANY.****
Not worth one star. Absolutely vile, money grabbing company.
Back in March I ended my tenancy with them early due to personal reasons and found someone else to take over my tenancy. Just before the new tenant was due to sign the contract, they then decided to tell me they could not locate a payment I had made a few months ago and until I had paid it, the new tenants could not take over my contract.
Obviously I had made the payment, so I provided them with proof of this including multiple bank statements. This was not good enough so I then requested a letter from my bank to confirm the payment had been made.
They then accepted this, but tried to take more of our deposit money.
We escalated this to the TDS and managed to get our money back (always worth going to the TDS).
Then 7 MONTHS LATER they have decided to get back in touch to try and claim they still cant find my payment and have added late fee's and contacted my guarantor (who is seriously ill following a heart attack, giving him even more unnecessary stress). They are trying to claim the letter from my bank confirming payment has been made is apparently not proof the payment was made?
Seems like the company just want to make as much money as possible and are preying on younger people who don't know any better. However I will be taking this further and speaking to the CAB.
DO NOT RENT FROM THIS COMPANY.
Tenant
17th Oct 2019 (5 years ago)
S Marsh
Horrendous experience from start to finish, constant breach of contract attending without notice, giving contractors keys without notice. Rude staff who treat students like they're dirt because they feel like they can get away with it. DO NOT USE IF YOU ARE RENTING there are plenty of better companies in fallowfield.
Tenant
2nd Aug 2019 (5 years ago)
F mulliner
AVOID NICHOLAS HUMPHREYS AT ALL COSTS!! We lived in a one bedroom student flat for a year and it was an absolute nightmare. They lied to us constantly, for example, saying broken doors would be replaced before we moved in and that the flat would be professionally cleaned. Neither of these things were true and when confronted with this on separate occasions they were only able to say “sorry you shouldn’t have been told that”. It is simply not good enough. We had viewings of the flat without ANY notice whatsoever and had agents letting themselves in whenever they felt like it.
They are the most helpful people ever before you move in but once they have your money and the contracts are signed they couldn’t care less about you. They will just ignore your emails, even when sending them to every team member that works there, including the manager and directors, leaving us with no option but to visit the branch in person so they couldn’t ignore us.
Very glad to be away from them after a long year.
Tenant
30th Jul 2019 (5 years ago)
S McGuiness
Very happy with the service. They are the appointed management on my property and have been very good so far.
Landlord
2nd May 2019 (5 years ago)
L Smith
worst estate agency in manchester, will try to con you out of money. they are only concerned where they can line their own pockets, once they have the money it is almost impossible to contact them. have had them hang up on me numerous times and call me a liar. please save yourself the trouble.
2nd Apr 2019 (5 years ago)
K Hotz
Worst house I have ever lived in. Boiler makes noise when on- high pitch unbearable noise its been 4 months they dont care. They gave me a wrong key and I cant close my door. The wifi is horrible and doesnt work reliably in the living room. Overall just non existant- its us and the house.
Tenant
21st Jan 2019 (6 years ago)
M Cleaver-Emons
Dan has gone above and beyond throughout a very protracted process with a particularly slow buyer, even offering to pick up the maintenance himself during a delay that meant i had moved too far away to do it myself. Throughout communication has been good, advice has been professional and Dan has been very personable and easy to deal with. Recommended.
Seller
15th Jan 2019 (6 years ago)
K Wong
Amber was fantastic, she stayed an hour and a half late after work explaining the details about the house to us in a fine polite manner.
14th Nov 2018 (6 years ago)
E Mclaughlin
Really easy for me and my friends to get sorted with a house! The process has been so quick and hassle free would definitely recommend.
25th Oct 2018 (6 years ago)
L Brophy
Very friendly staff and I found the whole process to be very smooth. They were more than happy and helpful to answer any questions I had throughout the process and were quick to return calls and follow up when I had any outstanding queries. Highly recommendable.
12th Oct 2018 (6 years ago)
M Short
Really friendly staff. My housemate and I have no qualms about getting in touch if we have an issue and are always kept in the loop. We have stayed in the same property for 2 years thanks to the hassle-free service from Nicholas Humphreys.
Tenant
11th Oct 2018 (6 years ago)
C Bamber
Honestly , the most unprofessional letting agency I have ever experienced.
It is a NIGHTMARE trying to communicate with these people. We have had maintenance issues that have been left for MONTHS. They have ignored countless emails, the maintenance reporting system is completely pointless... staff haven’t got a clue about anything.
Pathetic. Do yourselves a favour and find a different letting agency.
Tenant
25th Sep 2018 (6 years ago)
J Fuiorea
Really nice experience, would recommend! Very helpful!
9th Jun 2018 (6 years ago)
H Ramlaul
Highly recommend for an easy, efficient and stress-free experience.
22nd May 2018 (6 years ago)
S Stapley
All of the staff that my flatmates and I worked with were very helpful, and very quick to respond whenever we had any questions. All in all, we’re very happy with the place that we’ve ended up with.
Tenant
22nd May 2018 (6 years ago)
A Phillips
Always helpful when wev've been in touch with them with and have been quick to solve any problems we've had in our house so our living experience with NH has been a very positive one. Would recommend!
Tenant
6th May 2018 (6 years ago)
S Rakow
once again Timur proved his excellence to us! Well marketed, and quickly tenanted - exactly what every landlord wants. Highly recommended!
Landlord
18th Apr 2018 (6 years ago)
K Greville
Absolutely Awful!! Paid a reservation fee for a property then heard nothing back from Tim the estate agent handling the address for over 3 days. After finally getting hold of him through via the office, he informed us that the landlady had rented the property privately... He said that he'd get the reservation fee refunded by the Friday and i still haven't received my refund.
Absolutely awful communication and I don't feel that I would've been informed the property had been Let without ringing the office myself. AVOID AT ALL COST!!!!
Tenant
30th Oct 2017 (7 years ago)
E Gordon
Very efficient and helpful team at this letting agency. They have made letting property a more pleasurable experience.
Landlord
19th Oct 2017 (7 years ago)
V Ward
I must place on record my thanks and appreciation to Nicholas Humphreys in Fallowfield. Having had a terrible experience with a previous agent in south Manchester, dealing with Nicholas Humphreys has been a complete breath of fresh air. It really has. From first contact with the lovely and very helpful and knowledgeable Tim, to dealings on the telephone or in the office with amongst others Catherine, Amber and Jennie, each and every interaction was pleasant, trouble free and utterly professional. The business model in operation at this place clearly works, I cannot fault it and I say that as a professional that deals with different types of business on a weekly basis. The whole team are polite, diligent, hard working and customer focused, something that is becoming increasingly rare these days. If you are looking for an agent in the South Manchester area who will deal efficiently with your requirements then you really ought to make Nicholas Humphreys your first port of call. People are quick to moan about awful service these days (and rightly so), but sometimes feel less inclined to take the time to give credit where credit is due when they've received really good service - so I'm delighted to leave this review for the team at Nicholas Humphreys; I hope they go from strength to strength and based on my recent experience I've absolutely no doubt they will. Thank you for all your help, Tim and the Team!
6th Sep 2017 (7 years ago)
Fadjiras
Very good letting agency. From day one everyone was very helpfull. A smooth and pleasurable experience to rent a house, thank you very much to the whole team.
Tenant
1st Sep 2017 (7 years ago)
K Fifield
Very bad service, had no communication between landlord and the agent. Lied to us by saying all rooms would be redecorated when only some of them were going to be. Also hassled us for our paperwork when we had already handed them in so had obviously lost our files or paperwork but weren't prepared to admit it. Very poor and definitely not worth your money or time.
Tenant
26th Aug 2017 (7 years ago)
S Rakow
Highly recommended! Lettings Manager- Timur was always at hand, ready and available to assist us whenever we needed. Would definitely use them again.
Tenant
15th Aug 2017 (7 years ago)
N Bamford
Excellent personal service. They attend to all the important details and keep in regular communication so I know what's happening with my tenants and property - I would definitely recommend them and will continue to use Nicholas Humphreys Letting.
Landlord
31st Jul 2017 (7 years ago)
D Sinclair
Outstanding letting service. Friendly, professional and highly efficient team. Nobody does it better, highly recommended.
26th Jul 2017 (7 years ago)
S Neilson-Clark
Great team Very friendly but also very efficient.I have used them for lets and sales and find they have an outstanding approach to customer service. I would have no hesitation in recommending them
Seller
26th Jul 2017 (7 years ago)
L Fender
First time renting a house very reliable and professional service, would definitely recommend.
Tenant
20th May 2017 (7 years ago)
Gabs
Wonderful friendly staff that make you feel comfortable when answering any of your questions no matter how silly they might sound! House viewings are arranged promptly and without hesation upon request to suit your schedule. Best estate agents I've used so far while being a student for 3 years here in Manchester!
25th Apr 2017 (7 years ago)
mattlad09
First experience using an estate agents for my student house going into my second year of study, everything went very smooth, staff were friendly and genuine would highly recommend.
Tenant
30th Mar 2017 (7 years ago)
Warren
Absolutely atrocious. We have been trying to sort out our student accommodation with Nicholas Humphreys, but they have made it near impossible to get anywhere. We didn't receive a call from them after 3 working days even though they told us it'd be 1. When we rang ourselves they didn't even apologise but told us they'd phone back in 10 minutes, only to leave it another few hours and to inform us our house had been taken. Oh and our estate agent was late to the viewing. DO NOT USE THEM.
Tenant
28th Mar 2017 (7 years ago)
I Lambert
I find this agency to be very efficient and proactive in their approach. I have used them successfully for the last two years, to rent our student houses.
Landlord
5th Dec 2016 (8 years ago)
M Sanders
Fresh, engaging and thoroughly professional.
23rd Sep 2016 (8 years ago)
P Betts
I can only say that I have been impressed by the personal and professional service we have received from this letting agency. Any initial concerns expressed have been listened to and acted on promptly by Dan. My personal thanks to Catherine who, when I was unable to contact my son (due to a problem with his phone) passed on an important message. It is this personal touch that really matters. Well done.
Tenant
12th Aug 2016 (8 years ago)
G Wright
this letting agency is outstanding the sevice is second to none and their letting results are fantastic i would reccomend them ( and have done ) to anyone who has properties , they go that extra mile and in business this is so important .
Landlord
2nd Jun 2016 (8 years ago)
L cs
After a year of living within rented accomodation through this letting agency i would not reccommend. First problem, i sent my deposit over asap only to get a call a week later saying i need to pay it... i told them to double check lone behold i had already paid. We had a ridiculous amount of viewings (the house was the coldest dampest thing you could imagine not suitable for living in) with people opening my bedroom door when i was asleep ( i worked nights so the day was my only chance to rest and they always did so on a saturday for some reason) . I also was able to overhear alot of the speak between agens and various potential tennants, most of the time telling outright lies of how far away things were and one asked a french girl if she could speak french? Overall very condescending and very impolite. Avoid if possible.
Tenant
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