CK
I have simply asked for a valuation of my property and ive been ignored everytime even after speaking face to face with them please avoid this estate agent and choose someone that cares... Read more
26th Oct 2024 (13 weeks ago)
M nix
Absolutely rubbish. Nobody answers the phone the whole day. I have been trying to speak to someone and it just keeps going to answerphone. It was the same last week as well.... Read more
20th May 2024 (8 mo. ago)
S J
Have they gone out of business? Not answering phone and not returning messages. Tried to book a viewing with them about a week ago and still not confirmed... Read more
2nd Oct 2023 (1 year ago)
? ??????????
Absolutely amazing service!
Both Matthew and Brenda were very attentive, professional, and supportive.
All information regarding the property was provided in time, many useful tips and advices, friendly communication.
I recommend this agency to everybody, who is looking for a property.... Read more
22nd Jun 2023 (1 year ago)
W Boyce
Just moved into new flat and whole process was so smooth and concise. I had a query regarding bills that they followed up and solved for me, again very rapidly. Overall a very friendly and professional estate agents... Read more
Tenant
26th Jul 2022 (2 years ago)
C Graves
Avoid this estate agents!!!! They accepted my holding deposit for a property, I completed the application and passed all the referencing, on the day the contract was due to be signed I got a call from the agents telling me the landlord had pulled out!!! I was given no explanation and me and my children have been left homeless just before Christmas. I was offered no alternative no help at all and all of my emails have been ignored. Do not use this estate agents!!!!!! They have no care for their customers at all!!! The whole experience has been traumatic.... Read more
Tenant
17th Dec 2021 (3 years ago)
L Jones
Phoned 5 times to arrange a viewing and 2 weeks later, I still haven't been able to view it and haven't had a single call or email from them. I definitely would not list my property for sale or let with this branch.... Read more
20th Apr 2021 (3 years ago)
J FARRAR
Johanna was open and transparent throughout our house buy in Chislehurst. She worked hard to ensure all parties were satisfied and ensured the purchase went through at a tough time when COVID-19 had hit. Matthew and Johanna made it stress-free viewing houses with them over our 14 month search. Often agents can play games - there were none here at all.... Read more
Buyer
19th May 2020 (4 years ago)
F Vannini
We sold our house through Humphriss & Ryde during a very difficult time for the property market. Matthew helped and supported us every step of the way. He is a professional and a gentleman like there are not many left and together with his team deserves all our gratitude and appreciation. We bought our house eight years ago and already back then we had been pleased with their services. When the time came for selling it again we had no doubt as to which estate agent to choose.
Whether you are buying or selling I highly recommend Humphriss & Ryde.... Read more
Seller
4th Apr 2019 (5 years ago)
H Everest
David Tracy was great when we found our flat at the start, and the flat itself was perfect. However when we left we were told to pay £300 cleaning costs (although the flat was already in great condition). Upon sense checking the conditions report when we moved in, the “wear and tear” was highlighted on that report but unfortunately not considered.
£300 cleaning fees for a 2 bedroom flat is quite excessive, and coinsidentely this was the “preferred supplier” for Humpriss and Ryde and it we didn’t use them we would incur a £172 fee plus the cleaning costs we would have to pay if we went elsewhere.
Overall, disappointed as we essentially paid an extra surcharge for cleaning the flat to a pristine condition for the tenants before!... Read more
Tenant
1st Apr 2019 (5 years ago)
L Childs
We chose Humphriss & Ryde to market our house after a poor experience with a ‘large chain’ estate agent in Chislehurst. We wish we’d picked Humphriss & Ryde from the start. It is family run business and we were really impressed with the service we received. They found us buyer within 6 weeks which was very good in a slow market and seemed to be able to filter out the time wasters where our previous agent seemed to want to show anyone around the house. We had to rent a property until we were ready to move abroad and the rental side of their business is also excellent. A very efficient team. Thank you. We would recommend them to anyone looking to sell.... Read more
Seller
7th Dec 2018 (6 years ago)
D Adams
We instructed Humphriss & Ryde who provided an excellent service from start to finish. We considered the services of several estate agents but were particularly impressed with Matthew who provided an accurate valuation and realistic view of the market in general. In a slow market Humphriss & Ryde delivered some serious buyers to our door and subsequent sale at a very good price. We would recommend Humphriss & Ryde to anyone looking to sell in the Chislehurst and surrounding area. Thank you again.... Read more
Seller
7th Dec 2018 (6 years ago)
D McCabe
Lacklustre marketing, our listing kept disappearing off their website and Rightmove; serious lack of communication from our designated agent, we had to constantly chase him.
Incredibly disappointed with the level of service we received from this company. When we terminated the contract no effort was made at all to try to keep us.
Really would not recommend this company.... Read more
Seller
14th May 2018 (6 years ago)
M Higgitt
Helpful initial advice from Humphriss & Ryde on the sale of our elderly mother's house. Effective marketing, leading to several offers. Very good communication and a friendly, professional service from Alan and Steve. The whole sale process took less than two months from start to completion. Highly recommended.... Read more
Seller
21st Dec 2017 (7 years ago)
M Lloyd-Laney
Alan took over the sale of my elderly father's house in Chislehurst and did a really exemplary job in both marketing it and communicating the options to family members dealing with the sale on his behalf. I would thoroughly recommend Humphriss and Ryde... Read more
Seller
10th Oct 2017 (7 years ago)
L Toplis
Alan was great from start to finish on the purchase of our first house, highly recommend Humphriss & Ryde & we’d certainly use them (especially Alan) again.... Read more
Buyer
7th Oct 2017 (7 years ago)
C Pays
As a property lawyer I have been dealing with Steve who has been proactive and very helpful. It's refreshing to deal with an agent who is helpful in progressing the transaction.... Read more
12th Sep 2017 (7 years ago)
A Kata
We had an excellent experience with Alan while buying our first house - diligent, pleasant, reliable and with a good knowledge of the process! Very professional approach to clients. That is what you need from an estate agent! All communication was speedy and effective. No follow-ups needed. Great pleasure to deal with! By all means I would recommend!... Read more
Buyer
1st Sep 2017 (7 years ago)
L Haynes
Thank you, great communication and calm attitude to sale... Read more
Seller
31st Aug 2017 (7 years ago)
P Telang
Very helpful and always 'switched on', fast response. The best estate agents I've dealt with... Read more
29th Aug 2017 (7 years ago)
S Turner
Humphriss & Ryde is a highly competent Estate Agent. They sold my house in less than 8 weeks for a competitive fee. Communication was good throughout and the advice received was both helpful and illuminating. Highly Recommended... Read more
Seller
14th Aug 2017 (7 years ago)
N Lundvall
We would highly recommend Humphriss & Ryde. Excellent service. Very friendly staff. Always called and emailed back straight away. Very patient. Nina and James / happy new house owners.... Read more
Buyer
7th Jul 2017 (7 years ago)
J Payne
Highly Recommended, through a protracted buying process Humphriss & Ryde were communicative, straightforward and supportive. Thanks to Alan for coaxing it along to a successful completion.... Read more
Buyer
6th Jul 2017 (7 years ago)
Susan
I would not hesitate to recommend the team in the Chislehurst branch. We sold a part-buy flat and the team were unbelievable efficient and helpful when dealing with such a headache! They were informative and their advice has been invaluable even when buying another property which is not even through them. I am so grateful and cannot thank Steve, Alan and Matt enough. All were an utter pleasure to deal with! Much appreciated from Susan Netto & Coetzee Muller... Read more
Seller
3rd Jul 2017 (7 years ago)
M Gordon
Good advice every step of the way, including through hiccups that were none of our doing. Always available.... Read more
27th Jun 2017 (7 years ago)
M Shipp
Recently sold house in Bromley via Humphries and Ryde Steve Sandford with who we dealt with was very good using his experience , skills and honesty to get the house sold which is never straightforward in this market would recommend to anyone selling/buying in this area. Many thanks . Mick... Read more
Seller
27th Jun 2017 (7 years ago)
J Bryant
We have used Humphriss & Ryde twice now as we have moved up the chain. Easy to deal with and would happily recommend.... Read more
26th Jun 2017 (7 years ago)
S Emmerson
Our move was more complicated than most, since it involved the sale of one home and the purchase of three others. So one chain plus three 'link chains'.H&R worked tirelessly with other estate agents and solicitors, and in the end we managed to exchange on three of the properties with consistent completion dates. The final property is looking good to go too, I hope. Many thanks to Steve and Alan. I know it wasn't easy at times but we achieved goal and I am very grateful to you.... Read more
Seller
25th Jun 2017 (7 years ago)
A cook
Would definitely recommend. Steve was fab throughout the whole process. I am a first time buyer, and he was so helpful. Thank you v much H&R!... Read more
Buyer
22nd Jun 2017 (7 years ago)
Max
Excellent service as always, the only team we would consider relying on in the area. Knowledgeable, professional and honest, without exception.... Read more
12th Jun 2017 (7 years ago)
J Taylor
Really happy with the whole service, from advice at the start through to all the effort at the end to co-ordinate the parties and ensure a great outcome. Highly professional and very nice too! 100% recommend H&R.... Read more
12th May 2017 (7 years ago)
T senatore
Excellent professional services. Took the stress away from selling my property. Nothing was too much trouble. Phone calls / messages were always returned immediately . Would have no hesitation in recommending this agency .... Read more
Seller
5th Apr 2017 (7 years ago)
P Ltd.
Steve was proactive, professional and efficient throughout the whole process of our moving home.
I was extremely impressed by how he used his initiative to make and maintain regular contact with solicitors/agents/landlords at all points of the chain to ensure that any unforeseen problems were quickly dealt with.
It was reassuring to have his mostly daily feedback on progress which took the pressure off us and instilled confidence.
Matthew gave invaluable initial advice and it was clear the teamwork between Alan and Steve helped things run smoothly if either was away from the office.
Steve's skills and actions enabled us to complete on both our sale and purchase within 15 weeks - and this was with Christmas in between!
If you are thinking of moving home I would definitely highly recommend Steve.... Read more
Seller
30th Mar 2017 (7 years ago)
E Cooke
I have worked with Humphriss & Ryde for many years. They are very friendly to deal with and extremely proactive in keeping everything moving quickly.... Read more
24th Mar 2017 (7 years ago)
E Levine
Alan found our buyer and helped us through a very difficult conveyance process. There was a chain and one of the solicitor's involved was painfully slow in getting things done and needed to be pushed all the way to the exchange of contracts. The sale would not have happened without Alan's perseverance and communication skills. The service offered throughout by Alan & his colleagues Steve & Matthew was outstanding. I recommend Humphriss & Ryde without hesitation. This is a very professional team, fully committed to their clients.... Read more
Seller
20th Mar 2017 (7 years ago)
L Hall
Alan was professional throughout the process of us selling our house.
When we had issues with both our sale and purchase, these were always dealt with quickly and efficiently by keeping us up to date with the progress by emails and calls. We would highly recommend to anyone buying or selling their property.... Read more
Seller
29th Jul 2016 (8 years ago)
M Singh
Alan Moore and his colleagues were an absolutue pleasure to deal with.
They were extremely friendly and efficient in the whole process.
I would highly recommend them to anyone wanting to sell or buy a property.... Read more
13th Jul 2016 (8 years ago)
A Chen
Well and truly the best in the field. I can not emphasise how exceptional the management is.
After coming into difficulty with another agent, we were brought into their care. Communication is excellent, and all team members are diligent.... Read more
7th Jul 2016 (8 years ago)
D Fashola
We would like to say what a great service provided by Humphriss & Ryde during the purchase of our property. Steve in the Chislehurst office was exceptionally great at communicating with us and keeping us informed of the ongoing purchase and any issues that were arising including timeframes for getting things moving and sorted. It's often said that the estate agents work on behalf of the seller and not the buyer, however though this may have been the case, we did not feel at a disadvantage during the process at all, thanks to Steve's willingness to communicate and be invested in seeing the purchase and sale go through.
We are really happy with our new home and have Humprhiss and Ryde to thank for this, professional from the beginning to the end.... Read more
Buyer
10th Jun 2016 (8 years ago)
P stanfield
I would highly recommend the Chislehurst team. Extremely helpful and responsive and really helped drive the sales process forward. Would choose them again without a doubt!... Read more
1st Feb 2016 (8 years ago)
M Beswetherick
We are very happy to commend Humphriss & Ryde for the excellent service they provided during the very difficult and protracted negotiations for the sale of our Chislehurst property.Their advice was sound, and they were helpful in every way and they always kept us informed of the situation as it went through a variety of phases. Our thanks to them for their personal and thoughtful attention to our every need.... Read more
Seller
29th Jul 2015 (9 years ago)
P Carter
Friendly helpful service throughout what is inevitably a stressful time. Realistic charges and easy to get hold of when necessary. Highly recommended.... Read more
6th Feb 2015 (9 years ago)
N Uden
We appointed Humphriss & Ryde Estate agents to sell our house and found them to be excellent.They were very straight forward with us and honest in their thoughts about our
property and we believe thats why we sold our property so quickly with them.
After they found a buyer for us (Steve who was excellent) they were always there
making sure things proceeded as quickly as possible so many thanks to you all.
Nicky Uden... Read more
Seller
3rd Feb 2015 (9 years ago)