K mcgregor
Irwin Scott provided a professional, efficient service from start to finish, highly recommended. I have bought and sold homes in New Eltham through Shaun at Irwin Scott. My most recent experience was a sale. Calm and practical advice offered throughout the process and supportive interactions. Well connected in the local area. A huge thank you to Shaun and the team at Irwin Scott for everything, we really appreciate it!... Read more
Seller
3rd Dec 2024 (8 weeks ago)
L Eastaff
Shaun and the team were so helpful and made the whole “first time buyer” process as smooth as could be! Despite my many phone calls!! Thank you so much!... Read more
Buyer
30th Sep 2024 (17 weeks ago)
H Cole
A year ago we put our very much loved family home on the market with Irwin Scott.
Paul and Shaun are a fabulous duo with so much knowledge in the property market and New Eltham.
Paul especially is New Eltham's estate agent everyone knows and trusts.
Our home was sold to a lovely young couple, who we believed would love our home as much as us.
Irwin Scott were very helpful, supportive, gave good advice, and I would recommend their service.
A great team.... Read more
Seller
27th Sep 2024 (17 weeks ago)
J Pacheco
Very professional and helpful service, nothing was too much…
Great experience and highly recommended.
Thank you very much for supporting us along one of the most important decision in our life…
Paul help us out in every step, and thanks to him exchange and completion was really smooth.... Read more
25th Sep 2024 (18 weeks ago)
A Williams
I used Irwin Scott to sell my Dad’s old house in New Eltham and was more than delighted by the help and support Paul gave throughout the process. It wasn’t straightforward or quick (no fault of Irwin Scott - there were several others in the chain) but Paul gave me regular updates, was incredibly easy and direct to talk to, always available for a call, quick to reply to messages. He took his responsibilities beyond my expectations and did a heap of extra things to support me, particularly as a remote seller. And he was very persistent and stubborn! Which was brilliant. I was initially a bit doubtful because the agency is small, but this actually proved to be an advantage, because the quality of service I received was amazing. Thank you!... Read more
Seller
19th Sep 2024 (18 weeks ago)
S Tilley
Irwin Scott were very helpful in our purchase, always friendly and willing to give advice on the phone. I would recommend this estate agent to anyone.... Read more
Buyer
26th Jul 2024 (6 mo. ago)
L Trappitt
First class professional service from start to finish. Kept us informed at every stage and made the whole experience of house selling easy. Would recommend whole heatedly... Read more
Seller
23rd Jul 2024 (6 mo. ago)
I ENERGY
Shaun is great to deal - always available and very helpful. Highly recommend.
- Tom... Read more
20th Jun 2024 (7 mo. ago)
K Fraser
Great service ! Irwin Scott sold my parents house - During a stressful and difficult time Shaun and the team kept us updated and well informed - would highly recommend Irwin Scott... Read more
Seller
28th Feb 2024 (10 mo. ago)
K Vara
I would definitely recommend Irwin Scott to landlords looking to let their property. Shaun and the team at Irwin Scott made the process seemless and their on going management of my property gives me assurance knowing it's being looked after.... Read more
Landlord
25th Feb 2024 (11 mo. ago)
Z Harrison
I am a first time landlord and Shaun and Carly have been amazing at supporting me through the first year in the most efficient and professional way possible. They are quick to respond and responsive to feedback as well as being approachable. As I don’t live nearby, I feel reassured that my tenants have Irwin Scott just around the corner if they have any immediate problems. My tenants have told me that they have been very happy with Irwin Scott too which was important for me to hear.... Read more
Landlord
21st Feb 2024 (11 mo. ago)
L B
Shaun and Paul of Irwin Scott’s are a great asset to New Eltham. They give you a realistic valuation of your property, rather than an overinflated one to get you to sign up with them. Their fees are very competitive, they’re always at the end of the phone and have many years experience and knowledge of the area between them. Paul is so down to earth and genuine, you know you’re going to always get an honest answer from him and you always feel like he’s on your side. Thanks so much for all your help guys, we got their in the end and I’m so happy with our new home!... Read more
Seller
21st Feb 2024 (11 mo. ago)
H Goraya
Great team - always very helpful.... Read more
21st Feb 2024 (11 mo. ago)
P Desai
Have been using Irwin Scott’s services for a number of years now.
Shaun and the team provided clear and honest advice when guiding us through our property sale and continue to manage our rental with efficiency and transparency. Can’t rate them higher, 5 stars... Read more
Landlord
21st Feb 2024 (11 mo. ago)
S McLennan
My recently widowed mother has just been spoken to appallingly by this office. The call was on loud speaker and based on the rudeness I had to urge her to put the phone down. Would NEVER contact them again.... Read more
21st Feb 2024 (11 mo. ago)
S S-P
Paul and Shaun have been absolutely amazing during the sale of our property. We bought our property through them originally and we're so impressed we wanted to use them when we sold. Buying and selling is such a stressful process but they went above and beyond to get us completion day. Im really glad we went with them, and Id recommend them to anyone looking to sell their property! Thanks Paul and Shaun!!... Read more
Seller
13th Feb 2024 (11 mo. ago)
L Castanheira
I have had excellent service from Irwin Scott. Have used them for my house sale and I am very happy with the service received from both Shaun and Paul.
Would not hesitate in recommending their services.... Read more
Seller
26th Jan 2024 (11 mo. ago)
C Mulrooney
Irwin Scott estate agents are very professional and are always available to contact and update you with the process of a sale.
Very pleased.... Read more
Seller
2nd Jan 2024 (1 year ago)
M Williams
I Have Used Irwin Scott for My Rental Properties over 15 years and very happy with the service they provide
Hence why I have used them for many years.
If you’re looking for a professional service from start to finish I would recommend you use their services.
Kind regards
Michael Williams
Belaireproperty... Read more
Landlord
13th Dec 2023 (1 year ago)
B E
I'm delighted to share my positive experience with Irwin Scott. Their assistance was invaluable in expediting the entire process. Highly recommended for their proactive approach and expertise in the region.... Read more
12th Dec 2023 (1 year ago)
P Avery
Irwin Scott is a boutique property business which I have used for many years, they are very professional. friendly, honourable and ensure all aspects of the regulations relating to letting are complied with.... Read more
Landlord
12th Dec 2023 (1 year ago)
M Naidu
Paul and Shaun at Irwin Scott were amazing, always available, sensitive, honest and open with us at a challenging time. Thank you Mike N... Read more
12th Dec 2023 (1 year ago)
J Hodgson
Both Shaun and Paul did very well as they actually sold my flat twice for me, this was due to personal reasons that I had to let the first sale not go ahead.
Thay had it sold the second time in a matter of weeks.
Highley recomended.
Jeff H... Read more
Seller
12th Dec 2023 (1 year ago)
M Kolodziej
Unprecedented local knowledge and very special 'boutique' agency level of attention to detail. Don't waste your time on the bigger agents, Irwin Scott simply offers the best service in the area.... Read more
12th Dec 2023 (1 year ago)
P Goffe
Super helpful and supportive when going through the buying and selling process. Excellent knowledge of the local area and housing market.... Read more
Seller
10th Dec 2023 (1 year ago)
R J
Great estate agent service from Irwin Scott, we sold our property in new Eltham back in August.We also used them for a number of years to manage our property portfolio. Any tenant issues were resolved quickly, and the team also came back to me quickly when I had questions on the sale etc... Read more
Seller
18th Oct 2023 (1 year ago)
N Petrova
Extremely poor customer service. We rented in May and we are now looking to move out as soon as we possible can. First, the property was extremely dirty. We had to delay our move by a couple of days just to clean it ourselves. The estate agency refused to do anything about it and did not help us with anything to get reimbursed for all the extra costs we encountered to clean up, not to mention the time we spent. An estate agent named Carly was extremely unhelpful in the whole situation.
Since we moved, we have issues with a neighbour playing loud music every Friday night. People coming in and out of his flat, seeming like he is having parties or just long drinking events. The neighbour lives directly above our flat and uses a professional audio system with strong base. We have been complaining since week one, but the issue is still ongoing. The council also got involved, but again, nothing helped. The loud music is severely effecting the way we can use our flat almost every Friday evening and this is a breach of contract committed by the tenant living in the flat above. We have asked specifically Shaun from Irwin Scott multiple times for help until he explained us that as long as the neighbour is playing the loud music in his flat, there is no issue. When I pointed to Shaun that it is a breach of contract to prevent others in the building from using their flats as they should, he told me that this is "up to interpretation".
In conclusion, I can say that Irwin Scott have offered us a dirty property with many issues and according to them breach of contract influencing directly our quality of life in their property is not their problem. Avoid at all costs!... Read more
Tenant
11th Oct 2023 (1 year ago)
Excellent would always recommend a nd use again.... Read more
Seller
5th Oct 2023 (1 year ago)
Great local knowledge, very helpful and supportive through the process.... Read more
Seller
11th Sep 2023 (1 year ago)
M Hoskins
Paul Morris was recommended to us by friends, and we in turn would highly recommend him and the team at Irwin Scott. He has many years of experience, is very efficient but easy going at the same time. He was able to make suggestions that made the whole process quicker and easier. His guidance was invaluable to us. Cheers Paul.... Read more
28th Jul 2023 (1 year ago)
L Crockford
An absolute dream to work with. Transparent, responsive and reliable. No ask was too big and I felt completely looked after - which isn't always the case as the seller! Paul in particular deserves a mention for being so patient and kind. Would recommend Irwin Scott to anyone.... Read more
Seller
28th Jun 2023 (1 year ago)
Service was very straight forward. They kept us updated through the buying process.
Would recommend this Estate Agent... Read more
Buyer
27th Jun 2023 (1 year ago)
I Bozhinova
Never had such a seamless experience with a real estate agency. Paul is super professional and empathetic and helped me secure my dream home. Can’t recommend the team at Irwin Scott enough!... Read more
Buyer
26th Jun 2023 (1 year ago)
N Stevens
I have been using Irwin Scott for several years as a landlord. Shaun and Carly are responsive, trustworthy, kind and always helpful in dealing with issues arising with the property quickly and efficiently. I could not recommend them highly enough, they are great.... Read more
Landlord
31st Mar 2023 (1 year ago)
C G
A big thanks to Paul for helping me find my dream house! He knew exactly what I was looking for and actively suggested a house as it came on the market - everything that you would want in an estate agent but often don’t get. Thank you Paul. The moving in package was also a lovely gesture. Would definitely recommend Irwin Scott.... Read more
Buyer
12th Jul 2021 (3 years ago)
Tony
An ok website.... Read more
25th Jul 2020 (4 years ago)
L Baker
I was very happy with the service I received from Shaun and Paul. My house was rented quickly and the whole process was trouble free... Read more
Landlord
5th Apr 2018 (6 years ago)
T sowerby
Excellent service from all the team. Very professional and helpful with all aspects of my purchase... Read more
Buyer
5th Apr 2018 (6 years ago)
N services
A very unreliable and unprofessional letting agent. full of deceit and lies to their client. They let property out without fixing the main facilities within the property. please all be careful when dealing with them. Open your eyes.... Read more
Landlord
24th Mar 2018 (6 years ago)
J Mackey
Very willing and able to help in all aspects of buying our new home and selling our old house. They helped along our torturous route to a new home which took 10 months. A hearty thanks to the team for all the help they gave us. We are very grateful.... Read more
Seller
30th Jul 2017 (7 years ago)