Helpful initial advice from Humphriss & Ryde on the sale of our elderly mother's house. Effective marketing, leading to several offers. Very good communication and a friendly, professional service from Alan and Steve. The whole sale process took less than two months from start to completion. Highly recommended.
Lacklustre marketing, our listing kept disappearing off their website and Rightmove; serious lack of communication from our designated agent, we had to constantly chase him.
Incredibly disappointed with the level of service we received from this company. When we terminated the contract no effort was made at all to try to keep us.
Really would not recommend this company.
Really pleased with the Chislehurst Branch especially Sam my sales negotiator. He really did go that extra step for my move to go as smoothly as it possibly could. He is extremely efficient at his job, a real credit to your company.
With our property, we've been given an opportunity to view it very early (even before an advert was put online) which finally resulted in an accepted offer after 7 months of being on the market. So the experience of working with KFH itself was good. However, the solicitors recommended by the agency (Beverley Morris & Co) were ABSOLUTELY TERRIBLE and UNBELIEVABLY slow. Following that advice was a mistake.
We used Alan de Maid to buy our house. The team Peter, Deana and Maria were absolutely brilliant. Knowledgeable, honest and always on hand to help with a query. On time for every visit and a pleasure to work with. Thanks all
Great service from Peter and Deana. Very honest and straightforward valuation advice, demonstrating lots of local knowledge with no unnecessary sales patter. Did a terrific co-ordinating both sets of solicitors in the inevitable last minute back and forth in the run to up to exchange/completion. We bought and sold our house through Peter and would happily do the same again.
Stacie and Rob are amazing! After being let down by a landlord who pulled out on us at the last minute, they immediately pitched us to another who was about to go to market within the area. We are now looking forward to moving and couldn't be happier. Thanks guys, would highly recommend your team.
Exceptional service from Helen F. who responded to our questions and enquiries during our sale and purchase speedily and with a pleasant attitude. 5 star professional service which was appreciated.
Update - lost stars due to the property we purchased incurring an additional council tax charge which I would have thought LR should have anticipated and made us aware of.
Currently dealing with Austin to sell our property, it is been easy and straight forward. Happy with the service and keeps me updated regularly.
Property just been marketed last week. Impressed with the valuation process and high standard of particulars & photos. Property hit the market quickly with viewings in the diary within 24 hours. Excellent service so far. Thank you.