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Estate Agents in Bury St Edmunds
Leaders - Bury St Edmunds

Leaders - Bury St Edmunds

4.6

272 reviews

Opens tomorrow at 9:00am

Kings Mews,Kings RoadBury St. Edmunds, IP33 3AE

Leaders - Bury St Edmunds hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Leaders - Bury St Edmunds does have 272 reviews, with an average score of 4.6/5 If you're looking to sell in Bury St Edmunds, you may want to choose an agent with more experience. Covering this area are other estate agents, such as haart - Bury St Edmunds and Jackson-Stops - Bury St. Edmunds. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

Monday 9:00am - 6:00pm
Tuesday 9:00am - 6:00pm
Wednesday 9:00am - 6:00pm
Thursday 9:00am - 6:00pm
Friday 9:00am - 6:00pm
Saturday 9:00am - 4:00pm
Sunday Closed

View all details

Leaders - Bury St Edmunds Reviews (272)

Have you used this agent?

J jadulan

Very bad experience. Communication is bad and Action is very slow. Overpriced. Initially they are very nice when you are just going to rent the property. But when you are in the property itself and report about issues it will take them very long to take action. When we are moving out they asked too much for us to pay. In which they never indicated specifically that amount was for.... Read more

5th Nov 2024 (28 days ago)

F Mascarinas

Team was very helpfull and professional, from the start of my tenancy and onwards. In particular James was accessible and very responsive to queries. Overall i have a great experience with Leaders and i highly reccomend them.... Read more

25th Oct 2024 (6 weeks ago)

D Masuka

I had a excellent experience working with your staff. Staff was very professional, friendly and incredibly helpfull throughput the entire process of securing accommodation. They kept us informed thought out and respond to call and emails.... Read more

4th Oct 2024 (9 weeks ago)

B Akhter

Great experience with Hannah and Rachel. Keep up the good work guys!... Read more

3rd Oct 2024 (9 weeks ago)

R suri

House moving is always stressful but Big thanks to James and Hannah for make all things easier... Read more

3rd Oct 2024 (9 weeks ago)

F cooper

Helpful, good knowledge, any issues we had were sorted within a gd time. Certainly be staying with Leaders but we've found our forever family home.... Read more

3rd Oct 2024 (9 weeks ago)

C Curran

Brilliant service, the house was handed over to us in immaculate condition, staff very helpful, especially James. Overall very pleased with the handover process.... Read more

13th Jun 2024 (25 weeks ago)

B Broome

I’m going to keep this short and sweet. AF families, this review is for you specifically. We just got our security deposit after a three months after having to involve TDS from across the world. 1. Document everything. Check in reports are not enough for Leaders. If there is an issue with the house after move in- report it even if it is already documented on the check in report because they will try to claim you never reported it and hold you liable. For example, there was an appliance documented as broken on the check in report and they tried to charge us £1900 to replace it even though we were never able to use it. Their reason being that WE individually never reported it as broken. 2. If you need to have maintenance done, document. Document. Document. Do not accept a phone call answer without sending a follow up email. They will give you the run around for weeks waiting to have something fixed and in the end, claim that you never reported it. We even had an agent try to claim it was our fault something didn’t get fixed because we didn’t follow up with them and remind them to send someone out after they said they would. 3. Do not be too nice. Leaders agents are not your friends. They are not there for you, they are there for the Landlord. The Landlord is paying them for their service and they will do whatever they need to do to get their paycheck. That means if you need something fixed, report it. Do not be concerned about bothering them too much or asking too often or sending too many follow up emails. We made the mistake of being nice and trying to compromise by paying a few hundred bucks towards some repairs and they came back asking for MORE than the deposit. 4. They cannot force you to pay more than the deposit. In the end, they may say that you owe more, they cannot hold you to that and if they try, you need to file a dispute with TDS. They will try and talk you out of going to TDS because TDS had a reputation for taking the tenets side. Remember that they are there for the landlord and they will do whatever must be done to keep the landlords business.... Read more

9th May 2024 (6 mo. ago)

W Dogs

The service from the whole Leaders Letting team was absolutely fantastic. We had to arrange the letting while organising an international move, which is stressful enough, but the company went beyond what we would have hoped to make the process as easy and painless as possible. We only have fantastic things to say about this company! Alec, Karin and Luzi... Read more

6th May 2024 (6 mo. ago)

C Minoza

A massive thank you to Hannah for assisting me with paperworks. She’s patient with answering all my questions and she’s quick to reply. Very helpful and she assisted me with everything excellently. To Tom, I also owe him a lot cause if he hadn’t called me and secured the place right away for me, I wouldn’t be able to secure the tenancy. He’s also patient to wait for my answer if I want to rent the place or not. I’m just really thankful from the bottom of my heart. Thanks also to Lauren for her excellent assistance. She’s a superstar cause I was with her and worked with her with my previous tenancy under Leaders. I’ll be working with her throughout the tenancy and I know I’m in good hands. Thanks team for the great work!... Read more

29th Apr 2024 (7 mo. ago)

A Jude

Leader have been on top among others estate agency. One of the staff Tom at Bury St. Edmond Branch has also been a professional staff. He is a problem solver, patient and highly respectfully. Halleluyah.... Read more

9th Apr 2024 (7 mo. ago)

W Powell

James Wilson-Pretty was amazing at helping us moving into our home in Bury! He was able to communicate through email when we were still living in the states and responded quickly which I loved! Great person overall!... Read more

7th Apr 2024 (7 mo. ago)

D Parkington

James was very helpful, made everything quick and easy for me. Would highly recommend Leaders.... Read more

19th Mar 2024 (8 mo. ago)

P Sithole

Moving house has never been this smooth and easy. James, Tom and Hannah made us feel at home before we even had the keys. And after sales service is top notch, the whole team is always to assist timeously. Keep it up guys!... Read more

14th Mar 2024 (8 mo. ago)

A Liton

Very good... Read more

12th Mar 2024 (8 mo. ago)

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