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- Bychoice - Bury
Bychoice - Bury
Opens tomorrow at 9:00am
6 The Traverse, IP33 1BJ
Bychoice Bury are an estate agent in Bury St Edmunds. They mainly list properties in IP30, IP28 and IP33. Over the last 6 months, they've listed 21 properties, with 14 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Rightmove and OnTheMarket.
Opening hours
- Monday 9:00am - 5:30pm
- Tuesday 9:00am - 5:30pm
- Wednesday 9:00am - 5:30pm
- Thursday 9:00am - 5:30pm
- Friday 9:00am - 5:30pm
- Saturday 9:00am - 4:00pm
- Sunday Closed
View all details
Accreditations
Bychoice - Bury Reviews (46)
Have you used this agent?
89%
4%
0%
0%
7%
All (46)
Seller (11)
Buyer (17)
Landlord (1)
Tenant (2)
General (15)
N weezy
I am so grateful for the support and service I received from Amilie, I would definitely make a choice of bychoice estate agents to sell your property. As we know moving house is extremely stressful, so bychoice, and Amilie made me feel at ease and comfortable with everything. Lovely people.
Seller
12th Apr 2025 (10 weeks ago)
C Flanagan
Keeleigh was very helpful & made purchasing my dream home easy! She took the time to show me around & was happy to answer any questions & kept me updated along the way
Buyer
12th Apr 2025 (10 weeks ago)
D Georgieva
Property Viewing Feedback – Poppy Stanbrook
I have had the pleasure of dealing with Poppy Stanbrook for the third time now, and once again, she has been an absolute professional throughout the process.
From the very start, she arranged a suitable viewing appointment, making the whole experience seamless. She was punctual, friendly, and had a really positive attitude, which made the viewing enjoyable and stress-free.
Poppy provided clear explanations about the property and answered all my questions, not just about the place itself but also about the application process, ensuring I had all the information I needed. Her communication has been excellent, always responding to my emails promptly and professionally.
Overall, Poppy’s approach has been consistently professional, helpful, and friendly, and I wouldn’t hesitate to contact her again in the future. She is a pleasure to work with, and I highly recommend her!
I’m truly grateful for your help and excellent service—thank you, Poppy !
Kindest regards,
Daniela
10th Mar 2025 (15 weeks ago)
C davies
My partner and I have just successfully bought our first ever home with the process only taking 9 weeks thanks to Jade's efforts in helping us chase things (solicitors, surprise surprise!). Thank you to the team at Bychoice, we're thrilled to finally have our first home!
All the best, from Carly and Archie.
Buyer
7th Mar 2025 (15 weeks ago)
J Baines
Amelie was an absolute star who went above and beyond. I have no hesitation in recommending her and ByChoice Estate Agents
14th Feb 2025 (18 weeks ago)
R Hamilton
Bychoice, are in my opinion, provide a very proactive and reactive service. Our property was presented perfectly on their website and literature.
We found Richard's communication very professional and precise, yet very personable. Amelie was extremely efficient and kept us updated on a day to day basis.
If an Estate Agent is needed in the future they will be our first choice.
Seller
3rd Feb 2025 (20 weeks ago)
M Mariñas
Friendly and helpful people
23rd Oct 2024 (8 mo. ago)
B Penalver
My wife and I moved into a new build (flats) so all is still getting off the ground ie contracts for cleaning/Refuse waste bins.
However all the team at By Choice have been very quick to sort any issues out.
I would like to personally thank Keeleigh, she made our moving experience easy with a lovely welcome, she has also been visible and very approachable if anything comes to our attention.
Tenant
16th Oct 2024 (8 mo. ago)
S Penalver
We recently bought a new build apartment through ByChoice, their communication throughout has been awesome. A particular mention to Keeleigh at the Bury St Edmunds office who has been tremendous! Her customer service skills are right up there with the best, she is always helpful, very quick to respond to queries and always willing to go the extra mile. She continues to be my go-to point of contact of choice at ByChoice…..I’ll be very disappointed although not entirely surprised if she gets poached by a bigger fish!!
Buyer
16th Oct 2024 (8 mo. ago)
Glen
We sold a plot of land through Lewis after some initial input from Richard - they are both very knowledgeable and highly customer focused. It wasn't the most straightforward of circumstances given the current economic climate, but Lewis showed great resilience and achieved a great end result for us including the exact kind of buyers we could have hoped for. Thanks for all your help!
Seller
20th Jan 2024 (1 year ago)
J Bunce
Lewis is a great asset to the Bychoice team, great professional and extremely knowledgable. Would 100% recommend his services ????
25th Oct 2023 (1 year ago)
J Ware
SUDBURY BRANCH.
Avoid at all costs.
Being a first timer buyer, no chain, we agreed to buy a bungalow for the asking price, the agent we were dealing with told us they would contact the owner and sort out the details but never got back to us.. Every time we rang for a update the agent we were dealing with (Olivia) was ‘out of the office’, but when I rang on a different phone number magically was in the office and answered the phone straight away.
We were told there had been a higher offer placed on the property we had agreed to buy for the asking price, but magically the property is still on the market but they have raised the asking price a extra £20,000..
We had to constantly ring daily to try and even get a update on what was going on. On one phone call we were also told by another member of staff, a week after our original offer to buy the property for the asking price, our offer had not yet been given to buy seller (even though we had been told it had been submitted), I have since found out this is actually illegal.
We were constantly misled with lies on who actually owned the property, one day it was a ‘trust’, then next it was a builder and a developer, then the next week a school.. We have since purchased a family home with another estate agent hassle free and months later have still not heard back from bychoice about our pending offer try to buy buying the property for the asking price.
UPDATE: Since leaving this review on Google, bychoice have been calling me, leaving messages 'to clear things up', shame they didn't put in this much effort when trying to sell a property.
At no point had we been told our offer had been declined. We were told 'we still cannot get a answer from the school, trust etc' until i checked the website and saw the property had gone up..
Buyer
11th Jul 2023 (1 year ago)
J Warner
Recently purchased a house through bychoice and I have to say the service has been impressive to say the least. I work in the industry so it’s safe to say I have a certain expectation which I can say was exceeded without a doubt. Charlotte has been incredible from start to finish, she’s been in contact throughout and nothings seemed like too much effort given it wasn’t the most straightforward of transactions. She’s an absolute credit to your branch and business - 5 stars from me!
Buyer
10th Jul 2023 (1 year ago)
K Laurie
We bought our home through Bychoice, Elycia, and she was marvellous. She was very helpful, answering our questions and letting us access the house when we needed to measure rooms when we found out we had the house.
Buyer
20th May 2023 (2 years ago)
G Matthews
Elycia from ByChoice has been a brilliant agent and from the very first communication was professional, polite and always ready to help facilitate my house move.
She knew it was an important part of my life and the application process went smoothly and swiftly.
I would recommend Elycia and ByChoice to my friends and family.
Gil Matthews.
Tenant
19th May 2023 (2 years ago)
O Hale
We recently bought our house through ByChoice and the team were excellent. We had experience with Imogen and Charlotte and they were great, personal, attentive and we always got a prompt response to any queries. Would highly recommend.
Buyer
16th Dec 2022 (2 years ago)
K Frost
We recently sold my house through the wonderful team at Bychoice and I cannot recommend them enough. So incredibly helpful from start to finish. Always keeping us up to date with the progress of the sale without any prompting. Thank you to the Bychoice Bury Team for turning what can be an incredibly stressful process into a streamline transaction. Can't wait to buy our next property with you.
Seller
19th Aug 2022 (2 years ago)
E Wilding
The Bury St Edmunds branch dealt with everything from my initial enquiry right through to purchasing the property in a professional but super helpful and friendly way. This was exactly what I needed being a first time buyer. Thank you so much Elycia and your colleagues for all your help during this process.
Buyer
26th Jul 2022 (2 years ago)
J Soame
Thank you to the team at Bychoice Agents who were such a support to us through a lengthy process. We are delighted to complete today. A special thanks to Imogen for her regular updates.
22nd Jun 2022 (3 years ago)
M carter
Throughout the purchase and subsequence rental of an investment property, charlotte at ByChoice has been excellent. great communication and thorough with paperwork at all times. would highly recommend.
Seller
6th May 2022 (3 years ago)
J Harris
I recently brought a house that was listed with ByChoice - their help, assistance and overall customer service was excellent. Their camp had their ducks in row from the offset. Would definitely recomend them.
Buyer
5th May 2022 (3 years ago)
L Wright
I recently purchased a property through By Choice Estate Agents and I cannot recommend them highly enough. The exceptional level of customer service I received from Elycia Hamberg was second to none, and her professionalism and efficiency were a credit to By Choice. Without hesitation I can confidently say I have not received this level of service from any other estate agents in the past 25 years.
Buyer
11th Apr 2022 (3 years ago)
M Fuller
Very professional and friendly service! Both Jamie and Beth were helpful and knowledgeable when I asked them questions. I've felt valued and listened to throughout this process.
24th Mar 2022 (3 years ago)
S cross
A very professional & pro-active experience received from the team.
Great communications during viewing arrangements, unfortunately the seller had a change of heart & withdrew from the market.
I would certainly use again & recommend Bychoice.
1st Mar 2022 (3 years ago)
J CONNOLLY
Richard Gosling provided a very helpful, informative and professional service in response to my inquiry about the sale of a holiday lodge. On the basis of my experience, I can thoroughly recommend Bychoice estate agents.
Seller
2nd Feb 2022 (3 years ago)
H Proctor
Cannot thank Elycia enough at the Bury St Edmunds branch for all of her help during the purchase of my first home. Kept me updated, gave me all the facts I needed and kept me sane despite the process being a rather long one! We looked around a variety of properties however I knew all along the one I really wanted and she did everything she could to make it happen! Thanks again Elycia
Buyer
17th Dec 2021 (3 years ago)
C Diaper
Don't know their facts causing us to lose a application on a property after already being messed around with viewings. Certainly won't be using them again.
11th Nov 2021 (3 years ago)
C Jordan
I have recently purchased a property through ByChoice in Bury and dealt with Harry. From the first viewing through to completion, he has been extremely helpful and extremely professional. I would not hesitate to use by choice again either for sale or purchase. Thank you.
Buyer
13th Oct 2021 (3 years ago)
Anonymous Home Buyer
We are more than happy to recommend ByChoice.
In difficult times the team were very supportive throughout the buying process and regularly supplied updates. Any queries we put forward were dealt with promptly.
Clare, Harry and Abbi all combined to make the experience of house buying bearable!
Buyer
2nd Oct 2021 (3 years ago)
J Je
I must post my thanks and appreciation to Lewis and the team at ByChoice Bury St Edmunds for his professional work in ensuring that I was kept well informed on the home I was buying. Obviously they act for the vendor but to keep the purchaser informed and to do all that is necessary to make it proceed is something that I have very much appreciated. Having a professional Estate Agent who truly cares is so important as whilst I was buying a property, I was actually buying a home. I can recommend him and the team; I speak from experience as whilst I am retired now, my career was as an Estate Agent and Surveyor in Central London, Essex and East Anglia. I didn't work for ByChoice so this is an unbiased review and I can recommend them.
Buyer
22nd Sep 2021 (3 years ago)
H Hird
We have been buying a property listed by By Choice and it has been a bit of a complicated case (by no fault of the estate agents). We are also first time buyers, so this is completely new to us.
I honestly cannot recommend by choice enough. The whole way through the team have been so on the ball, even more so than our solicitor! Charlotte & Abi, in particular, have been amazing. They are so knowledgeable, friendly, hard working, personable and professional. The communication we had with them the whole way through was outstanding and I really believe they have gone above and beyond in their roles. They explain everything clearly, to make sure we understand but don’t patronise. They’re both a real asset to by choice and when we come to sell our property I wouldn’t look to go anywhere else. Thank you!
Buyer
14th May 2021 (4 years ago)
P santos
Friendly staff
22nd Apr 2021 (4 years ago)
R Noonan
ByChoice have been nothing but professional, on-hand and outstanding in the service they have provided to me over the last few months. My road to ownership wasn't as straight forward as some normal processes, but this didn't stop them from going above and beyond their duties. They were always informative, updating me with any changes but also did some chasing on my behalf which was appreciated greatly. I want to give a personal shout out to Elycia who has been the absolute front runner of the service I've received and has proved herself continuously to be a valuable asset to the team. I feel fortunate to have been able to purchase with your support. It feels like a massive relief to finally be in my home and I will be forever grateful for everything you've done. I know who I'll return to should I ever need to purchase another home. Thank you.
Buyer
1st Feb 2021 (4 years ago)
R Baxter
Nice people to do business with. Very support and helpful.
28th Jan 2021 (4 years ago)
M Coleman-Miles
"Liked it". Only have nice things to say about Elycia, Charlotte & Harry.
30th Nov 2020 (4 years ago)
T Balaam
We just bought our first house with ByChoice. Lewis C was beyond amazing and considering we were making such a massive decision... he made the process easier and was really reassuring! He also put us in contact with a solicitor who was equally just as incredible (Adept Property Lawyers).
Lewis has excellent communication, he was prompt, organised and personable. Any question or issue we chucked towards Lewis, was instantly sorted, either by himself or his contacts. It was clear that he is very knowledgable about the property he was selling and the local area. He was honest and just a delight to deal with. Thank you so much to everyone we had the pleasure of dealing with at ByChoice. I would certainly recommend.
Buyer
28th Nov 2020 (4 years ago)
O Peters
Bychoice were very quick at responding when valuing our property and then getting it on the market. The photos they took presented very well on Rightmove and didn’t take them very long to get it marketed. Charlotte was very good when selling our house and would update us weekly and always provided feedback on the viewings. They managed to sell our property in just over 3 weeks. Charlotte was still in contact with us afterwards to update us on the sale of our property and was always quick at coming back to us when we had questions.
Seller
24th Nov 2020 (4 years ago)
C Coleman
Most excellent and personable service.
15th Nov 2020 (4 years ago)
J King
A young dynamic team who really have their finger on the pulse. When selling our house the phone was always answered quickly by a real person and were kept informed. The house was well presented with excellent photographs and sold within the first few days at a potentially difficult time. We were never pressurised and the team always acted with cheerful professionalism. They were genuinely interested in selling the house and shared our delight when it sold. I would have no hesitation in recommending them. Well done team!
Seller
21st Oct 2020 (4 years ago)
R Atkins
Sold our house where others failed and help us all the way through the process. Richard and his team although young are really on the ball they are a credit to him. I WOULD recommend them any day.
Seller
6th Feb 2020 (5 years ago)
P Hart
Easy to deal with, would use next time if I were to let out my property again
Landlord
29th Dec 2019 (5 years ago)
A Bryant
Well run estate agents in Bury St Edmunds. The team really look after you and go the extra mile in looking for that perfect home.
10th Nov 2019 (5 years ago)
N (Neil1983)
I have been involved with bychoice the last year. I had viewings with them, unfortunately nothing suitable at the time, however the contact and customer front was great and they put us in contact with Dan at GKM financial services. His advice and the deals he found were fantastic. I don’t think we would be in the position we are today without his advice. Even when chains collapsed he was able to assist and get use back on track.
27th Jun 2019 (5 years ago)
W Morgan
From start to finish I can honestly say they are the worse company I have EVER dealt with. From the very young staff talking to me like I'm stupid to the arguments on the phone over my house. Not a company I would every use again. Asked within a week to drop the price by £10k. Bunch of armatures.
Seller
5th Mar 2019 (6 years ago)
S Elsey
First Class service ! Attention to detail is fantastic and always prepared to go the extra mile. Lewis in particular showed fantastic customer service. I wouldn't hesitate to recommend ByChoice.
19th Feb 2019 (6 years ago)
A Broad
Tom, Jamie and the team at Bychoice were fantastic throughout the process of selling our property
I would recommend them to all.
A big thank you
Andy & Karen Broad
Seller
21st Nov 2018 (6 years ago)
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