Fantastic experience throughout, the staff were extremely helpful whilst selling my home, and also helped me find my new home for the future.
Jake who I spent a lot of time with during the process was brilliant, constantly keeping me updated and in the loop on how viewings went, and the Mortgage advisor made things 10x easier for me and my wife.
Would 100% recommend and will definitely be using again.
I was told several times I would get a phone call but never did, had to chase them up. I was told I would be informed about the properties I was intetested in when they became available, however this never happened. Traditional estate agents cannot afford to be complacent, it won't be long before online companies take over, good customer service should be your priority right now.
As the owner of 3 rental properties I highly recommend Abbotts Countrywide Lettings of Bury St Edmunds. The level of service received from Holly, Ethan & the team is of the highest standard. Their experience, knowledge and attention to detail ensure a seemless and stressless process for both landlord and tenant alike. I cannot praise this team of professionals enough
Abbott’s countrywide Bury St Edmunds maintenance team never phone back when you’re told they will. Don’t reply to emails. Have left me in the dark regarding the repayment of my deposit for over 40 days with no sign as to whether there are any deductions. Absolutely useless.
I’d never rent through them again nor recommend anyone doing so.
During my tenancy it took over 3 months to send someone to check on a leak.
Took 36 days to repay my overpaid rent.
I don’t have a good word to say.
DONT RISK IT. There are much better estate agents!
A proper auction house, you are guaranteed to find some hidden treasures! Love this place to find a unique bargain.
Spacious carpark and helpful staff, nice little cafe too.
A really good place to go in Diss!
Came all the way from London to collect a few items, guy with glasses who helped with getting the items was not friendly....me and my Mrs felt quite uncomfortable while we waited because of one lady who works there giving us very bad looks and stares. Made us feel very unwanted and very rude as we are customers after all. Maybe it was because I wear a turban and the color of my skin????. Will not be purchasing a single item from this auction house again due to this!!
If they really don't like non white people maybe they should have a sign on their door saying no colored people because that's how they made us feel with how they were looking at us and speaking to us!!!!!!. We went to durrants afterwards to collect items from there and they were very friendly!!!! Avoid if you are colored and collecting .
PS when I was given my ITems the man held both swords in his hand with no care for the items and handed then to me to just rush me off outside. Felt very unwelcome throughout.
I had a great experience with Shires. Upon contacting them they quickly setup a viewing on a place I wanted. Kate showed me around and was full of information and showed me the place I will be living. Then in office George took care of me and my following appointments. Conducted business easily and informed me of everything I needed to know. Kate and George were amazing in helping me through this process.
Rubish... they are complete rubish... avoid them... I viewed a few places with them they were late to a two viewing and thier letting agents treated me as if I couldnt understand plain english.... I will not be doing business with them ever again....
Absolutely fantastic service. Mark Ewin was one of a number of Estate Agents we invited to value our property. Mark was the only one whom we felt was interested in us, rather than just the property.
Mark was absolutely honest from the outset, and gave us an honest and realistic valuation. The house sold in four weeks, for the asking price, which we were delighted with, as this meant that we could buy our dream cottage in Wales (the perfect place for us had come onto the market, and surely wasn't going to hang around for long).
Communication was excellent throughout the process (special mentions for Allison and Barry here), and the team generated lots of interest in our house.
If you are looking for an Estate Agent in and around Bury St Edmunds, then look no further, you've found the right one. Seriously.