R Bogusz
Our experience of the team at Letts Letting’s was very positive. They arranged tradesmen to fix all the issues we reported, they communicated clearly and without fuss, and they were helpful through all the stages of the process. We’d not rented as a family before, so the ease and simplicity of our arrangement was a big relief. Thanks to Carolyn, Sean and the team for making this painless.... Read more
Tenant
8th May 2018 (6 years ago)
L Hosea
We let our flat through Letts whilst my partner attended university, the whole process was made to be easy and efficient throughout, the staff always outgoing and helpful during our tenancy. We gave notice today but would certainly use Letts again in future should the need arise.... Read more
Landlord
18th Apr 2018 (6 years ago)
R Taylor
We viewed, paid a deposit and sorted our paperwork for a flat to Let yesterday. We couldn't be more overwhelmed by the kindness, love, support and professionalism shown by this wonderful team. With special thanks to Fiona who was amazing on the phone, and Caroline who took us round the flat and listened to us planning our new place out and contacting the landlord to make sure our move in would go as smoothly as possible. I couldn't recommend them highly enough ... definitely the bestest estate agents I've ever dealt with!... Read more
Tenant
28th Mar 2018 (6 years ago)
S Tomlin
We rented with Letts and they are by far the best letting agents I have ever had. Any problem and they turned up in a flash to get it sorted. Always extremely pleasant to talk to. Would definitely rent through them again.... Read more
Tenant
27th Mar 2018 (6 years ago)
T Potter
Really brilliant letting agents. They were always looking out for us and solved any problems swiftly. Not to mention they were extremely friendly and polite to us, their customer service is brilliant and would definitely deal with them again!... Read more
Tenant
26th Mar 2018 (6 years ago)
Samantha
Contacted LLA as we were looking for a first property for our Son to rent, from the very first phone call they were really friendly and helpful. We met Yvette at the property, she was fab, really helpful and honest. They even helped to negotiate the rent with the Landlord on our behalf. They couldn't have done more to help us. Would definitely recommend them, made our first time renting a really positive experience.... Read more
Tenant
16th Feb 2018 (6 years ago)
M Balder
Nice staff and nice presentation... Read more
29th Jan 2018 (6 years ago)
A Juhola
Very disappointed at Letts Letting agency! Never even met the agent as they "missed" or forgot the viewing we had booked with them two days earlier. My boyfriend and I drove from Brighton to view a flat and waited 40 minutes for someone to show up, phoned them 5 times and no answer. Really unprofessional service! Not recommending this agency in Eastbourne area! There were also another family waiting for a viewing but they got ignored by this agency too.... Read more
6th Jan 2018 (7 years ago)
J Creasey
Fantastic agents. Helped me and my partner out massively when we was in a difficult personal situation and continued to be friendly.... Read more
2nd Jan 2018 (7 years ago)
S Walker
I have used Letts Lettings for a number years on a tenant find only basis. All tenants found to date have been excellent and each of our properties have been let quickly. Letts Lettings provide an excellent service via a very helpful and friendly team. I wouldn't hesitate to recommend them and I wouldn't use anybody else.... Read more
Landlord
3rd Dec 2017 (7 years ago)
J marsland
I've rented from many lettings companies and learnt a lot about how a lettings company should treat their customers. Letts lettings have looked after the Tennant's interests and also the landlords. The check out was painless and communication has been good too! I would certainly recommend them again as a tennant and perhaps even consider them as a landlord oneday!
Many thanks.... Read more
10th Oct 2017 (7 years ago)
T Sutharshan
We rented a property via letts lettings, where we were really happy with the service of Shaun and his team. In terms of the move in and out especially, they made the whole process easy and straightforward. Overall a really positive experience and we would recommend to others.... Read more
Tenant
19th Aug 2017 (7 years ago)
S Jones
Fantastic agents. Helped me out massively when I was in a difficult personal situation and continued to be friendly, open and honest about me renting the flat from day 1. Would recommend landlords use them to market and rent out their properties and tenants use them as they'll help you along the way. Yvette, Shaun and Carolynn are brilliant at what they do. Thank you guys for everything.... Read more
Tenant
10th Aug 2017 (7 years ago)
K Wilkins
We've just completed an 8 year tenancy through Letts Letting Agency and they have been extremely helpful, friendly and professional throughout. Whatever the issue Letts were always there to help. I'd like to thank Shaun Gilbert and his team for making this a pleasurable experience from start to finish and I would highly recommend them to anyone thinking of renting in the area!... Read more
Tenant
3rd Jul 2017 (7 years ago)
D Plato
I have been using Letts fully-managed service for my 3 rental properties for 10 years now and they are a really excellent team. They have all the professional knowledge to ensure everything is done properly.
They are very responsive if there is anything that needs repairing and I hardly have to get involved at all. They always check with me by email before incurring any costs and I have always been happy with the quality of the work done by any tradespeople they use.
Letts are very careful when choosing tenants and I am sure that is why we have never had any problems with unsuitable tenants.
Letts' charges are very competitive. I have found Letts to be 100% trustworthy, we always receive our rent on time.
Letts' team are always cheerful and helpful, with my 10 years experience I fully recommend Letts Letting Agency... Read more
Landlord
18th Apr 2017 (7 years ago)
C H
If u want to rent a flat from this office should to be millionaire!... Read more
25th Feb 2017 (7 years ago)
A Wo?niak
Its our second flat to rent on this company - they exellent and helpfull team. the staff are friendly. we sure recommend!... Read more
Tenant
16th Jan 2017 (8 years ago)
J Stubbs
As a landlord I would definitely recommend Letts Lettings. They provided me with peace of mind when letting my property from day one, working very hard in finding me a suitable tenant and continuously making sure the tenant was happy. Its rare to find a letting agent with this high level of quality service for both the landlord and tenant.... Read more
Landlord
19th Dec 2016 (8 years ago)
G Dytel
Be aware of this agency if you foreigner ! Very rude staff, talking down to you and generally unhelpful with very bad attitude ! Definitely I'll not let property from them !... Read more
Tenant
24th Nov 2016 (8 years ago)
E Baker
We've been with Letts for two and a half years now and it's been great. We've actually had little contact with them but that's good, because everything goes so smoothly.
Had to call the emergency out of hours line this weekend though as we locked ourselves out. Someone was round in 20 minutes with the spare set. THANK YOU SO MUCH.... Read more
Tenant
24th Oct 2016 (8 years ago)
A Butler
After a lifetime of renting properties from dodgy letting agencies, Letts was a breath of fresh air. Their staff are friendly and punctual, and the few problems we had were quickly fixed. Would definitely recommend! :-)... Read more
Tenant
6th Sep 2016 (8 years ago)
B Viljoen
Not too impressed, lack common curtsy. 2 stars due to fact they were accommodating with arranging a viewing very promptly. Showed interest in property asked if could talk to partner first. Then let property to next viewers in under 30min without even the decency to call and ask if we would still like the unit.... Read more
27th Jul 2016 (8 years ago)
A C
Letts were recommended to us by friend who had rented their flat with them, they told us how efficient and professional they were. As new landlords we have found them to be very helpful and informative and we're very glad we chose them to be our agents. Great staff & great service!... Read more
Landlord
15th Jun 2016 (8 years ago)
Luke
Rented our first flat together with Letts Letting, outstanding customer service, always supporting us as tenants making sure we are happy and helped us find a great flat!... Read more
Tenant
6th Apr 2016 (8 years ago)
A Bottrill
Great property agents!
Shaun and his team do a great job, finding the right tenants for the right properties I couldn't ask for more.
They give peace of mind, when I go away my properties are in safe hands and tenants have someone to call... Read more
Landlord
4th Apr 2016 (8 years ago)
C Bennett
Letts have looked after my properties since 2009. I cannot stress what a valuable, professional service the team have provided during this time. They have sourced good, reliable tenants. Regular checks are made to the properties so that gives me ( and the tenants!) great peace of mind.They are hands on whenever a maintenance problems arise, helpfully recommending good contractors wherever they can.
I feel that their fees are highly competitive and are worth every penny.
Thankyou!... Read more
Landlord
17th Mar 2016 (8 years ago)
A Tibbles
I currently have all my properties with Letts Letting, I have used other letting agents in Eastbourne in the past. I have to say that as a letting agency they stand head and shoulders above the competition, I like to recommend local companies that prove worthy of me doing so and they are one such company. Letts Letting have taken the hassle out of letting property, I am a very happy customer and am pleased to be associated with such a professional and committed company.... Read more
Landlord
11th Feb 2016 (8 years ago)
P Hunt
Fantastic service. They found a tenant for me within 24 hours! A total pleasure to do business with, nothing was too much trouble for them. Very highly recommended!!... Read more
Landlord
21st Dec 2015 (9 years ago)
B Sadler
Fantastic letting agent !... Read more
19th Nov 2015 (9 years ago)
K Ashcroft
Having rented through Letts and also let my own property through them, I would definatelty recommend Letts letting Agency. I received a friendly, professional service from all the staff and found them attentive to my needs, both as a landlord and tenant.... Read more
9th Apr 2015 (9 years ago)
J Doe
After renting from them for just 6 months, I had to get out of there. As much as I liked the property I could no longer take the unacceptable "service" and staff.
They ignore you
They make decisions without consulting the owner
They take forever to respond to any messages or calls
Rude over the phone
Very abrupt
Extremely unhelpful!
Speak to you like you are dirt on their shoes and act like they are doing you a massive favor by letting a property to you. They do not know you on a personal level and believe they have the right to judge.
Terrible agency... I would totally avoid them! Even if they had my dream home, it is just not worth the hassle.... Read more
Tenant
19th Sep 2014 (10 years ago)