J Skelton
We had been looking to move for about four years, on and off. Richard James was exceptionally helpful, professional and patient. Thank you also to Justin who showed us around the house we bought!... Read more
Buyer
3rd Dec 2024 (10 weeks ago)
As seller, I had to chase up everything..they did not put any effort in my sale...even viewings were done unprofessionally..feedbacks sometimes texted, if at all.. hopeless.. i would say too many properties on their books... Read more
Buyer
25th May 2024 (8 mo. ago)
Richard James and the whole team at Rager & Roberts were always professional and kept me updated throughout the whole sales process.
Any estate agent can list your property for sale on Rightmove etc. and attend viewings but it was from the sale negotiation process to completion where Rager & Roberts really excelled.... Read more
Seller
4th Feb 2023 (2 years ago)
I am over the moon with the level of care, professionalism and effort that Justin and his team provided during the sale of my property.
I felt very “taken care of”.
Also to note the level of trust I felt with Justin and the team.
Having dealt with many estate agents over the years, I now have my “go too agents”
Thanks you Rager & Robert’s... Read more
Seller
17th Dec 2022 (2 years ago)
P (P_SG)
Provided a good professional service on the purchase of two properties. Always ready to help. Had confidence in their expertise.... Read more
Buyer
22nd Sep 2022 (2 years ago)
Ben
I very rarely take the time to write a review, but I felt in this case it was fully deserved. Rager & Roberts recently sold a house on our behalf and the entire process was managed with a degree of professionalism and respect that I suspect is all too rare.
They judged the asking price perfectly, ran a sales process exactly in accordance with our wishes and most importantly, found us the PERFECT buyer - we couldn't be happier that our home is now theirs.
Full marks to the entire team at Rager & Roberts - every time we spoke to anyone, from the management, sales or administration teams - they were engaged, answered any question and always followed up. Every person was a proper 'grown up' who knew exactly how to do their job.
Highly recommended - I'd go straight back to them if ever there was a 'next time'.... Read more
Seller
14th Sep 2022 (2 years ago)
J Dallaway
I have been very pleased with the service I and my family have received with the sale of my late mother's house. The support and advice was excellent and timely at every stage of the process. I believe I had dealings with every member of staff during the process and i found them all to be very professional, knowledgeable and up to date on progress and issues arising.I can't thank you enough and wish you all well for the future.... Read more
Seller
13th Aug 2022 (2 years ago)
G BYNG
Justin Clarke at Rager and Roberts made buying a house a walk in the park. It was buying a house near South Downs park and so all the time I felt someone else might jump in and snatch it off us. But Justin was very reassuring and calm and stopped my worry. He has a lovely trustworthy quality and loads of honest and sensible experience and was incredibly helpful with whatever question I had. A really nice person. The experience could not have been better. And everyone else we spoke to at Rager and Roberts was lovely and helpful too.... Read more
Buyer
12th Aug 2022 (2 years ago)
K Venditto
A quality agent with indepth knowledge of the town's appeal to sell to both the local and a national audience. The whole office team was knowledgeable about our property from the outset. Sale agreed within 2 weeks of marketing, and they really helped push through the legals with less than 8 weeks in total from valuation to completion. A thorough team effort, much appreciated!... Read more
Seller
9th Aug 2022 (2 years ago)
F Haggis
We bought and sold with Rager Roberts, and they provided a high quality service, keeping us informed at all times.... Read more
Seller
3rd Aug 2022 (2 years ago)
D McGreevy
Jamie at Rager Roberts was always very responsive and helpful in our search for our new home. He is highly professional and spent a lot of time supporting our search with lots of patience at a time when houses were in great demand and short supply. He and his colleagues are very friendly and supported us as much as they could. A great team. Highly recommend!... Read more
2nd Aug 2022 (2 years ago)
E Kennedy
After a nine month search for a house I came across many estate agents and I have to say Rager Roberts were far superior. They were friendly, efficient and above all honest which from my experience is quite rare but it was really refreshing. I’d definitely use them again and recommend.... Read more
30th Jul 2022 (2 years ago)
L Punshon-Smith
Rager & Roberts provided an excellent service to us. We actually sold faster and at a higher price than our original estimate, and all the staff we dealt with were highly professional and just plain nice! I would highly recommend them to anyone selling in the Eastbourne area.... Read more
29th Jul 2022 (2 years ago)
R Newnham
From a seller’s perspective they were very quick off the mark from the initial phone call to listing the property. No matter who you spoke to, all the staff were friendly and efficient and went the extra mile. I especially liked the fact that everyone in the office was up to speed with the latest developments of the sale so you didn’t have to keep repeating yourself to different people. An all round good experience.... Read more
29th Jul 2022 (2 years ago)
J Baker
Excellent agents. We purchased a property through them in 2021 - they were both efficient and polite. We went from offer to completion in 6 weeks. They have a high quality of personalised service, unlike many agents. As buyers, we felt we were kept in the loop and they did everything possible to move the purchase along. We also received a lovely bubbly gift on completion - a big thank you to the team for all your efforts.... Read more
29th Jul 2022 (2 years ago)
M Churcher
Buying or selling a house is a stressful time so you need an agent who keeps you up to date with progress. Rager and Roberts do exactly that. As the offers came in they were also mindful in guiding us on the best proposal, not just the first.... Read more
28th Jul 2022 (2 years ago)
M Gluckman
The team at Rager were a pleasure from start to finish - we ended up working with them closely for several months under pressured conditions, across several properties. Communication was diligent and transparent. Patience was abundant. Credit goes to the whole team but Richard was our main man! We are happily settled in Eastbourne now. Very grateful.... Read more
28th Jul 2022 (2 years ago)
G Young
Offers came in very quickly and the sale was agreed within 4 or 5 days. We chose Rager & Roberts because of their local knowledge and high level of genuine well qualified buyers in the South East. R&R lived up to their promise and although the completion process took quite a few months this was due to delays with our onward purchase and not the actual sale of our property.
Very happy with the service we received... Read more
28th Jul 2022 (2 years ago)
Very professional and helpful team... Read more
Buyer
28th Jul 2022 (2 years ago)
M Charlton
Fantastic local knowledge of the area and was able to line up potential buyers quickly. Hassle free sale and exchange. 4 stars as we did loose a buyer due to the buyer not being informed about the premies going through probate, but all sorted in the end... Read more
Seller
6th Mar 2022 (2 years ago)
D Yates
We were very impressed with the professionalism and efficiency of the whole team at Rager & Roberts. Communication was excellent and they were able to facilitate the sale of our house to our complete satisfaction.... Read more
Seller
1st Nov 2021 (3 years ago)
C Simatos
My mother used Rager & Roberts to carry out the sale of her property and was very pleased with their service. Very friendly staff, excellent communication, and very helpful whenever my mother had a request. Highly recommended.... Read more
Seller
30th Oct 2021 (3 years ago)
C Lambourne
We have found Justin and the whole team extremely polite, professional and supportive throughout. Would highly recommend Rager and Roberts to anyone looking to move.... Read more
29th Oct 2021 (3 years ago)
S Round
Rager and Roberts helped me sell 2 properties during the most difficult times of the Covid 19 Pandemic. Their professionalism was second to none. All the staff across all the offices at Rager and Roberts were excellent, professional and helpful, from initial enquiry and throughout the whole process. With special thanks to Jamie, Justin and especially Moira. Can’t recommend Rager and Roberts enough.... Read more
Seller
15th Oct 2021 (3 years ago)
N P
Bought and sold our house through Rager & Roberts. Always helpful, always professional, knowledgeable & patient. After buying with them there was only ever going to be one contender to sell. Guided us through every stage of the process, made it stress free and kept us well informed. Would highly recommend.... Read more
Seller
11th Oct 2021 (3 years ago)
L Bailey
I could not be more grateful to Jamie and the Rager & Roberts team for their kindness and professionalism whilst dealing with my property purchase.
Eastbourne's finest estate agent by miles.... Read more
Buyer
11th Oct 2021 (3 years ago)
S Willats
Jamie was so helpful through the whole process, and the Green Street office were great finishing off the purchase and dealing with my many many questions. Don't want to move again any time soon, but would happily do it through Rager & Roberts when that time comes... Read more
Buyer
7th Oct 2021 (3 years ago)
H Eloise
My partner and I recently purchased a property through Rager & Roberts and we predominantly dealt with Jamie. As a conveyancer myself, I regularly deal with estate agents and I can genuinely say Jamie was one of the nicest and most professional I have dealt with. When we come to sell the property in the future, we will certainly consider Rager & Roberts.... Read more
Buyer
6th Oct 2021 (3 years ago)
R Stacy
Was a pleasure to deal with Rager & Roberts when buying my first property. A big thanks to Jamie who was very friendly and knowledgeable - helped with all my questions and ensured everything went along smoothly.
Now happily moved into new home, and wouldn't hesitate to use Rager & Roberts again. Thank you!... Read more
Buyer
6th Oct 2021 (3 years ago)
J D
Excellent estate agent, best I’ve used by a mile, thanks for all your work recently.... Read more
6th Oct 2021 (3 years ago)
Rager and Roberts were extremely helpful in ensuring that the sale went through in spite of the chain breaking down twice.... Read more
Seller
5th Oct 2021 (3 years ago)
A Messer
Rager & Roberts were fantastic throughout our purchase which took far longer than initially intended! Jamie particularly was a great point of contact for me - quick responses even after sale had completed. He assisted us brilliantly as a mediator between ourselves and the vendors. Would recommend.... Read more
Buyer
5th Oct 2021 (3 years ago)
Rager and Roberts were courteous and professional despite being extremely busy this Summer.... Read more
Seller
13th Sep 2021 (3 years ago)
N Z
Awful, awful company. The worst customer service we have received. We had to travel 1hr 20 min to a house viewing only to be told when we arrived, that the house has been sold few days ago.
They booked us a viewing appointment for another house, even though the house was SST on rightmove, and on the appointment day they called to cancel it.
Ok, third time lucky we think?! We book another house viewing appointment with them again. The estate agent arrives, hooray! And he CAN'T get in as he has got wrong keys. Another agent arrives with a set of keys and they are also wrong.
So we end up wasting 3 hours of our travel time.
How can Rager & Roberts treat their customers like that?! DO NOT TRUST them.... Read more
25th Jun 2021 (3 years ago)
low quality photographs, very poor marketing, waste time viewings, not good at all, do not recommend... Read more
Seller
23rd Jun 2021 (3 years ago)
Very professional. Kept us informed throughout the process. Special mention to Annmarie... Read more
Seller
19th Jun 2021 (3 years ago)
T Howard
Very helpful overall, nothing is too much trouble.... Read more
23rd Jan 2021 (4 years ago)
Sold quickly for less than we believed the property should have made and other prospective purchasers were put off or branded unsuitable.... Read more
Seller
26th Nov 2020 (4 years ago)
H Squibb
An Estate Agents, very helpful staff.... Read more
1st Sep 2020 (4 years ago)
We were very distressed that after 7 weeks of an agreed purchase Rager and Roberts encouraged gazumping by a third party purporting to be cash buyers and even asked if the third party to buy our surveys and searches... Read more
Buyer
30th Jul 2020 (4 years ago)
Not good in any way... Read more
Seller
14th Apr 2020 (4 years ago)
K boakes
My wife and I just spent the day with Jamie from the Eastbourne office. He kindly showed us around a number of properties we asked to see. His help and advice throughout our visits was first class. From the moment he picked us up at the hotel to the last visit he was thoroughly professional and a pleasure to deal with. We have some serious thinking to do before we are 100% sure a move to Eastbourne is right for us. However, if it is our decision is to make this move we will use Ragers and Roberts largely because Jamie is such a great ambassador for the company. I would have total confidence in his honesty and integrity and I would listen carefully to any advice he gave. Thanks very much for all your help today.... Read more
18th Mar 2019 (5 years ago)
D Hall
Rager and Roberts successfully sold our property in the closing months of 2018. The fact that it was being sold by attorneys and that there were several intractable issues relating to the status and position of the property did not faze them. They sought and found several very creative solutions to these problems and managed the negotiations with the client, the buyers and other 3rd parties with great aplomb.
They are a very professional and capable team... Read more
Seller
15th Feb 2019 (5 years ago)
J Fletcher
Rager and Roberts dealt with the sale of our existing Property and were the selling agents on the new place we purchased. We were very happy with the whole process and would highly recommend their services... Read more
Seller
7th Feb 2019 (6 years ago)
J Beech
All the staff I found to be very professional and positive in a difficult market, plus always helpful and patient!... Read more
5th Feb 2019 (6 years ago)
M Burton
Excellent service throughout from Rager and Roberts during my purchase in Old Town.... Read more
Buyer
4th Feb 2019 (6 years ago)
E H
Thankyou for all you did for my mum and dad. Jamie, peter and all the team. Would recommend them to anyone living in the Eastbourne area... Read more
4th Feb 2019 (6 years ago)
N .EastbourneWeddingPhotography
We would like to express our appreciation to all of the staff - and how professional, friendly and efficient everyone was at Rager & Roberts from start to finish.
They continued to provide us with full support and guidance to ensure the process was successful and went smoothly. We had some hiccups on the way with the sale falling through but they were fast acting and we were back on track quickly again. We would recommend Rager & Roberts to anyone looking to sell their property.... Read more
Seller
1st Sep 2018 (6 years ago)
C Barker
I was extremely impressed with the service that I received from the team at Rager & Roberts. As an overseas seller, they kept contact precise and only chased when necessary. The team achieved asking price on my property on the first day of instruction and were a pleasure to deal with.... Read more
Seller
16th Oct 2017 (7 years ago)
A Sprigg
Rager & Roberts have proved to be the best estate agents I have dealt with over the last few years, with an excellent knowledge of the local market, its trends, and property pricing. They have overseen my sale and purchase with complete professionalism coupled with personal interest. Their handling of viewings and negotiations significantly reduced the stress of selling, while they kept both my solicitor and myself fully informed of progress on my purchase, handling the whole process with competence and good nature. Phone calls and emails have always been dealt with quickly, whatever day of the week.
Thank you for your professional and courteous service: this is estate agency as it should be!... Read more
Seller
10th Oct 2017 (7 years ago)